The proposed clearance is designed to allow Ex-Im Bank to survey for the purpose of gaining insights into customers' experiences with the agency and to evaluate product and performance effectiveness. Customers' responses will help to identify potential areas of service improvement and rate overall program experiences.
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Agency Information Collection Activities: Comment Request; EIB 11-01, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
The proposed clearance is designed to allow Ex-Im Bank to survey for the purpose of gaining insights into customers' experiences with the agency and to evaluate product and perf...
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82 FR 24968
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“Agency Information Collection Activities: Comment Request; EIB 11-01, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery,” thefederalregister.org (May 31, 2017), https://thefederalregister.org/documents/2017-11182/agency-information-collection-activities-comment-request-eib-11-01-generic-clearance-for-the-collection-of-qualitative-f.