DFEC Claims Identity Solution

The Office of Workers' Compensation Programs (OWCP) administers the Federal Employees' Compensation Act (FECA). In this capacity, OWCP's Division of Federal Employees' Compensation (DFEC) routinely responds to a myriad of written and telephonic inquiries. Claims staff issue written correspondence when developing and adjudicating a claim, and when terminating, reducing, or suspending compensation entitlement. Because of security and safety concerns expressed by our employees, DFEC is proposing to change its longstanding procedure of placing employee names on correspondence and all decisions in FECA cases. A similar change would be applied to oral communications. To fulfill this requirement, the Division proposes to implement new pseudonym procedures by August 2018.