Rural Call Completion

In this document, the Commission reorients its existing rural call completion rules to better reflect strategies that have worked to reduce rural call completion problems while at the same time reducing the overall burden of its rules on providers. This Second Report and Order (Order) adopts a new rule requiring ``covered providers''-- entities that select the initial long-distance route for a large number of lines--to monitor the performance of the ``intermediate providers'' to which they hand off calls. The Order also eliminates the call completion reporting requirement for covered providers that was established by the Commission in 2013.