81_FR_14892 81 FR 14839 - Privacy Act of 1974; System of Records

81 FR 14839 - Privacy Act of 1974; System of Records

DEPARTMENT OF DEFENSE
Department of the Army

Federal Register Volume 81, Issue 53 (March 18, 2016)

Page Range14839-14841
FR Document2016-06120

The Department of the Army proposes to alter a system of records, AAFES 0207.02, entitled ``Customer Solicitations, Comments, Inquiries, and Direct Line Records''. This SORN enables the Army and Air Force Exchange Service to carry out its mission to enhance the quality of life for authorized patrons and to support military readiness, recruitment and retention, by providing a world-wide system of Exchanges with merchandise and household goods similar to commercial stores and services.

Federal Register, Volume 81 Issue 53 (Friday, March 18, 2016)
[Federal Register Volume 81, Number 53 (Friday, March 18, 2016)]
[Notices]
[Pages 14839-14841]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-06120]



[[Page 14839]]

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DEPARTMENT OF DEFENSE

Department of the Army

[Docket ID: USA-2016-HQ-0008]


Privacy Act of 1974; System of Records

AGENCY: Department of the Army, DoD.

ACTION: Notice to alter a system of records.

-----------------------------------------------------------------------

SUMMARY: The Department of the Army proposes to alter a system of 
records, AAFES 0207.02, entitled ``Customer Solicitations, Comments, 
Inquiries, and Direct Line Records''. This SORN enables the Army and 
Air Force Exchange Service to carry out its mission to enhance the 
quality of life for authorized patrons and to support military 
readiness, recruitment and retention, by providing a world-wide system 
of Exchanges with merchandise and household goods similar to commercial 
stores and services.

DATES: Comments will be accepted on or before April 18, 2016. This 
proposed action will be effective on the day following the end of the 
comment period unless comments are received which result in a contrary 
determination.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
     Federal Rulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
     Mail: Department of Defense, Office of the Deputy Chief 
Management Officer, Directorate of Oversight and Compliance, Regulatory 
and Audit Matters Office, 9010 Defense Pentagon, Washington, DC 20301-
9010.
    Instructions: All submissions received must include the agency name 
and docket number for this Federal Register document. The general 
policy for comments and other submissions from members of the public is 
to make these submissions available for public viewing on the Internet 
at http://www.regulations.gov as they are received without change, 
including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: Ms. Tracy Rogers, Department of the 
Army, Privacy Office, U.S. Army Records Management and Declassification 
Agency, 7701 Telegraph Road, Casey Building, Suite 144, Alexandria, VA 
22315-3827 or by phone at 703-428-7499.

SUPPLEMENTARY INFORMATION: The Department of the Army systems of 
records notices subject to the Privacy Act of 1974 (5 U.S.C. 552a), as 
amended, have been published in the Federal Register and are available 
from the address in FOR FURTHER INFORMATION CONTACT or at the Defense 
Privacy and Civil Liberties Office Web site at http://dpcld.defense.gov/.
    The proposed system report, as required by 5 U.S.C 552a(r) of the 
Privacy Act of 1974, as amended, was submitted on March 4, 2016, to the 
House Committee on Oversight and Government Reform, the Senate 
Committee on Governmental Affairs, and the Office of Management and 
Budget (OMB) pursuant to paragraph 4c of Appendix I of OMB Circular No. 
A-130, Federal Agency Responsibilities for Maintaining Records About 
Individuals,'' dated February 8, 1996 (February 20, 1996, 61 FR 6427).

    Dated: March 15, 2016.
Aaron Siegel,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
AAFES 0207.02

System Name:
    Customer Solicitations, Comments, Inquiries, and Direct Line 
Records (August 28, 2006, 71 FR 50899).

Changes:
* * * * *

System name:
    Delete entry and replace with ``Exchange Retail Sales Transaction 
Data.''

System location:
    Delete entry and replace with ``Headquarters, Army and Air Force 
Exchange Service, 3911 S. Walton Walker Boulevard, Dallas, TX 75236-
1598; Exchange Regions and Area Exchanges at posts, bases, and 
satellite locations worldwide. Official mailing addresses are published 
as an appendix to the Army's compilation of systems of records 
notices.''

Categories of individuals covered by the system:
    Delete entry and replace with ``Customers or potential customers of 
the Army and Air Force Exchange Service.''

Categories of records in the system:
    Delete entry and replace with ``Individual's name; date of birth; 
Social Security Number (SSN); Department of Defense Identification 
Number (DoD ID Number), and ID card bar code value; military card 
identification number; addresses (home, billing, and shipping); email 
address (personal and/or business) telephone number (personal and/or 
business); Internet and mobile ordering web login username and 
password.
    Information related to purchases to include: Date of transaction; 
transaction number; name and address of recipient of order; description 
and price of item ordered; method of shipment; amount of order/refund; 
returned check identifier; claim data for returns/damages to shipments; 
coupon information; digital coupons available; incentive account 
information (loyalty card, rewards card, points card, advantage card or 
club card information), and buying preferences.
    Information related to payment method to include: Account/card 
holder name; financial institution information(bank account number, 
routing number, check number); credit and debit/automated teller 
machine card information (card number, expiration date, Card 
Verification Value 2 (CVV2), Card Validation Code (CVC), or Card 
Identifier (CID); smart card and other chip-based card payment 
information (issuer, credit or debit accounts and account limits); 
other similar methods of payment information initiated by mobile device 
applications; electronic benefit transfer card (Women, Infants and 
Children Programs (WIC) and Supplemental Nutritional Assistance Program 
(SNAP) information; prepaid/preloaded/stored value card information; 
and gift card/certificate information.
    Exchange patron demographic information to include: age; military 
status (active, reserve, retired, civilian, officer, enlisted, family 
member, survivor, foreign, etc.); military rank; branch of service; 
household size and income; distance from nearest Exchange; frequency of 
shopping trips; income range; shopper preference information; preferred 
brand names; promotions or coupons; and Exchange profile information; 
social media (Facebook, Twitter, Flickr, YouTube) username; compilation 
of Exchange patron comments, inquiries, complaints, and feedback 
concerning Exchange merchandise and the patron's Exchange shopping 
experience posted by the Exchange patron in the social media 
environment; and the Exchange patron's publically viewable social media 
profile information.''

Authority for maintenance of the system:
    Delete entry and replace with ``10 U.S.C. 3013, Secretary of the 
Army; 10 U.S.C. 8013, Secretary of the Air Force; 10 U.S.C. 2481, 
Defense commissary and exchange systems: existence and purpose; Army 
Regulation 215-8/Air Force Instruction 34-211(I), Army and

[[Page 14840]]

Air Force Exchange Service Operations; and E.O. 9397 (SSN), as 
amended.''

Purpose:
    Delete entry and replace with ``To enable the Army and Air Force 
Exchange Service to carry out its mission to enhance the quality of 
life for authorized patrons and to support military readiness, 
recruitment and retention, by providing a world-wide system of 
Exchanges with merchandise and household goods similar to commercial 
stores and services.
    To authenticate authorized patrons, record purchases and purchase 
prices, account for and deduct coupons and other promotional discounts, 
calculate the total amount owed by the customer, and accept payment by 
various media, such as cash, credit card, debit/ATM card, smart card 
and other chip-based cards, electronic benefits transfer payments, 
prepaid/preloaded and stored value cards, gift cards/certificates, and 
other similar methods of payments initiated through mobile device 
applications.
    To locate order information to reply to customer inquiries, 
complaints; to create labels for shipment to proper location; to refund 
customer remittances or to collect monies due; to provide claim and 
postal authorities with confirmation/certification of shipment for 
customer claims for damage or lost shipments.
    To record customer transactions/payment for layaway and special 
orders; to determine payment status before finalizing transactions; to 
identify account delinquencies and prepare customer reminder notices; 
to mail refunds on canceled layaway or special orders; to process 
purchase refunds; to document receipt from customer of merchandise 
subsequently returned to vendors for repair or replacement, shipping/
delivery information, and initiate follow up actions; to monitor 
individual customer refunds; to perform data analysis and data research 
that helps the Exchange understand the purchasing behavior of customers 
and better meet the needs, affinities and wants of our customers; to 
improve efficiency of marketing system(s); and, to help detect and 
prevent criminal activity, and identify potential abuse of exchange 
privileges.
    To collect debts due to the United States in the event a patron's 
medium of payment is declined or returned unpaid.
    To monitor purchases of restricted items outside the United States, 
its territories and possessions, as necessary to prevent black 
marketing in violation of treaties or agreements, and to comply with 
age restrictions applicable to certain purchases by minors or those 
under allowable ages.
    To create, maintain and enhance system and mobile device shopping 
capability allowing authorized patrons to order Exchange retail 
products online through their home computer, mobile device or other 
method through which the patron can access the internet, and to pay for 
such purchases electronically either at the time of ordering or at the 
time of pick up.
    To create Exchange patron profiles for the purposes of determining 
aggregate patron demographic data for use in responding to individual 
patron inquiries, assessing aggregate patron satisfaction with the 
delivery of the Exchange benefit, and in determining the appropriate 
product availability meeting the Exchange customers' current and future 
needs and wants. To aid the Exchange management in determining needs of 
customers and action required to settle customer complaints and to 
notify potential customers who voluntarily provide their email address 
and other personal information to receive information about special 
events, sales, and other information about shopping at the Exchange, 
and to improve the efficiency and effectiveness of the Exchange's 
marketing programs.''

Routine uses of records maintained in the system, including categories 
of users and the purposes of such uses:
    Delete entry and replace with ``In addition to those disclosures 
generally permitted under 5 U.S.C. 552a(b) of the Privacy Act of 1974, 
as amended, these records or information contained therein may 
specifically be disclosed outside the DoD as a routine use pursuant to 
5 U.S.C. 552a(b)(3) as follows:
    To a contractor who requires the data to perform the services that 
they were contracted to perform, provided that those services are 
consistent with the routine use for which the information was disclosed 
to the contracting entity. Should such a disclosure be made to the 
contractor, the individual or entity making such disclosure shall 
insure that the contractor complies fully with all Privacy Act 
provisions, including those prohibiting unlawful disclosure of such 
information.
    To consumer reporting agencies as defined in the Fair Credit 
Reporting Act (15 U.S.C. 1681a(f)) or in accordance with 3(d)(4)(A)(ii) 
of the Federal Claims Collection Act of 1966 as amended (31 U.S.C. 
3701(a)(3) for the purpose of encouraging the repayment of an overdue 
debt, the amount, status and history of overdue debts, the name and 
address, taxpayer identification (SSN), and other information necessary 
to establish the identity of a debtor, the agency and program under 
which the claim arose, may be disclosed pursuant to 5 U.S.C. 
552a(b)(12).
    The DoD 'Blanket Routine Uses' set forth at the beginning of the 
Army's compilation of systems of records notices apply to this system. 
The complete list of DoD Blanket Routine Uses can be found online at: 
http://dpcld.defense.gov/Privacy/SORNsIndex/BlanketRoutineUses.aspx.''

Policies and practices for storing, retrieving, accessing, retaining, 
and disposing of records in the system:
Storage:
    Delete entry and replace with ``Paper records and electronic 
storage media.''

Retrievability:
    Delete entry and replace with ``By individual's name; SSN; military 
card identification number; DoD ID Number; email address.''

Safeguards:
    Delete entry and replace with ``Records are maintained in a 
controlled facility. Physical entry is restricted by the use of locks, 
guards, and is accessible only to authorized personnel. Access to 
records is limited to person(s) with an official need to know who are 
responsible for servicing the record in performance of their official 
duties. Persons are properly screened and cleared for access. Access to 
computerized data is role-based and further restricted by passwords, 
which are changed periodically.''

Retention and disposal:
    Delete entry and replace with ``Information on shipments is 
maintained in computer files for 180 days following completion of 
shipment. Microfilm and microfiche are retained for 2 years for postal 
claim purposes; destroyed after 6 years.
    Cancelled or completed layaway tickets are held for 6 months after 
cancellation or delivery of merchandise; purchase orders are retained 
for 2 years; transaction records are retained for 2 years; refund 
vouchers are retained for 6 years; returned merchandise slips are 
retained for 6 years; cash receipt vouchers are retained for 3 years; 
repair/replacement order slips are retained for 2 years. All records 
are destroyed by shredding, all electronic records are destroyed by 
erasing/reformatting the media.
    Paper records for customer comments, solicitations and complaints 
are

[[Page 14841]]

destroyed by shredding after 3 years. Customer records are kept 
continuously until obsolete or superseded, at which point paper records 
are shredded, and electronic records are destroyed by erasing/
reformatting the media.''

System manager(s) and address:
    Delete entry and replace with ``Director/Chief Executive Officer, 
Army and Air Force Exchange Service, 3911 S. Walton Walker Boulevard, 
Dallas, TX 75236-1598, and local managers at Exchanges worldwide.''

Notification procedure:
    Delete entry and replace with ``Individuals seeking to determine 
whether information about themselves is contained in this system should 
address written inquiries to the Director/Chief Executive Officer, Army 
and Air Force Exchange Service, 3911 S. Walton Walker Boulevard, 
Dallas, TX 75236-1598.
    Individuals should provide their full name, current address and 
telephone number, case number that appeared on correspondence received 
from the Exchange if applicable, and signature.
    In addition, the requester must provide a notarized statement or an 
unsworn declaration made in accordance with 28 U.S.C. 1746, in the 
following format:

If executed outside the United States:
    `I declare (or certify, verify, or state) under penalty of perjury 
under the laws of the United State of America that the foregoing is 
true and correct. Executed on (date). (Signature)'.
    If executed within the United States, its territories, possessions, 
or commonwealths: `I declare (or certify, verify, or state) under 
penalty of perjury that the foregoing is true and correct. Executed on 
(date). (Signature)'.''

Record access procedures:
    Delete entry and replace with ``Individuals seeking access to 
information about themselves contained in this system should address 
written inquiries to the Director/Chief Executive Officer, Army and Air 
Force Exchange Service, Attention: FOIA/Privacy Manager,3911 S. Walton 
Walker Boulevard, Dallas, TX 75236-1598.
    Individuals should provide their full name, current address and 
telephone number, case number that appeared on correspondence received 
from the Exchange if applicable, and signature.
    In addition, the requester must provide a notarized statement or an 
unsworn declaration made in accordance with 28 U.S.C. 1746, in the 
following format:

If executed outside the United States:
    `I declare (or certify, verify, or state) under penalty of perjury 
under the laws of the United State of America that the foregoing is 
true and correct. Executed on (date). (Signature)'.
    If executed within the United States, its territories, possessions, 
or commonwealths: `I declare (or certify, verify, or state) under 
penalty of perjury that the foregoing is true and correct. Executed on 
(date). (Signature)'.''

Contesting record procedures:
    Delete entry and replace with ``The Army's rules for accessing 
records and for contesting contents and appealing initial agency 
determinations are contained in 32 CFR part 505, Army Privacy Program; 
or may be obtained from the system manager.''

Record source categories:
    Delete entry and replace with ``From the individual and contractor/
vendor.''
* * * * *
[FR Doc. 2016-06120 Filed 3-17-16; 8:45 am]
 BILLING CODE 5001-06-P



                                                                                    Federal Register / Vol. 81, No. 53 / Friday, March 18, 2016 / Notices                                            14839

                                                    DEPARTMENT OF DEFENSE                                   records notices subject to the Privacy                business) telephone number (personal
                                                                                                            Act of 1974 (5 U.S.C. 552a), as amended,              and/or business); Internet and mobile
                                                    Department of the Army                                  have been published in the Federal                    ordering web login username and
                                                                                                            Register and are available from the                   password.
                                                    [Docket ID: USA–2016–HQ–0008]
                                                                                                            address in FOR FURTHER INFORMATION                       Information related to purchases to
                                                    Privacy Act of 1974; System of                          CONTACT or at the Defense Privacy and                 include: Date of transaction; transaction
                                                    Records                                                 Civil Liberties Office Web site at                    number; name and address of recipient
                                                                                                            http://dpcld.defense.gov/.                            of order; description and price of item
                                                    AGENCY:    Department of the Army, DoD.                   The proposed system report, as                      ordered; method of shipment; amount of
                                                    ACTION:    Notice to alter a system of                  required by 5 U.S.C 552a(r) of the                    order/refund; returned check identifier;
                                                    records.                                                Privacy Act of 1974, as amended, was                  claim data for returns/damages to
                                                                                                            submitted on March 4, 2016, to the                    shipments; coupon information; digital
                                                    SUMMARY:   The Department of the Army                   House Committee on Oversight and                      coupons available; incentive account
                                                    proposes to alter a system of records,                  Government Reform, the Senate                         information (loyalty card, rewards card,
                                                    AAFES 0207.02, entitled ‘‘Customer                      Committee on Governmental Affairs,                    points card, advantage card or club card
                                                    Solicitations, Comments, Inquiries, and                 and the Office of Management and                      information), and buying preferences.
                                                    Direct Line Records’’. This SORN                        Budget (OMB) pursuant to paragraph 4c                    Information related to payment
                                                    enables the Army and Air Force                          of Appendix I of OMB Circular No.                     method to include: Account/card holder
                                                    Exchange Service to carry out its                       A–130, Federal Agency Responsibilities                name; financial institution
                                                    mission to enhance the quality of life for              for Maintaining Records About                         information(bank account number,
                                                    authorized patrons and to support                       Individuals,’’ dated February 8, 1996                 routing number, check number); credit
                                                    military readiness, recruitment and                     (February 20, 1996, 61 FR 6427).                      and debit/automated teller machine
                                                    retention, by providing a world-wide                                                                          card information (card number,
                                                                                                              Dated: March 15, 2016.                              expiration date, Card Verification Value
                                                    system of Exchanges with merchandise
                                                                                                            Aaron Siegel,                                         2 (CVV2), Card Validation Code (CVC),
                                                    and household goods similar to
                                                    commercial stores and services.                         Alternate OSD Federal Register Liaison                or Card Identifier (CID); smart card and
                                                                                                            Officer, Department of Defense.                       other chip-based card payment
                                                    DATES: Comments will be accepted on or
                                                    before April 18, 2016. This proposed                    AAFES 0207.02                                         information (issuer, credit or debit
                                                    action will be effective on the day                                                                           accounts and account limits); other
                                                                                                            SYSTEM NAME:                                          similar methods of payment information
                                                    following the end of the comment
                                                    period unless comments are received                       Customer Solicitations, Comments,                   initiated by mobile device applications;
                                                    which result in a contrary                              Inquiries, and Direct Line Records                    electronic benefit transfer card (Women,
                                                    determination.                                          (August 28, 2006, 71 FR 50899).                       Infants and Children Programs (WIC)
                                                                                                                                                                  and Supplemental Nutritional
                                                    ADDRESSES:   You may submit comments,                   CHANGES:
                                                                                                                                                                  Assistance Program (SNAP)
                                                    identified by docket number and title,                  *      *      *      *       *                        information; prepaid/preloaded/stored
                                                    by any of the following methods:                                                                              value card information; and gift card/
                                                                                                            SYSTEM NAME:
                                                      • Federal Rulemaking Portal: http://                                                                        certificate information.
                                                    www.regulations.gov. Follow the                            Delete entry and replace with                         Exchange patron demographic
                                                    instructions for submitting comments.                   ‘‘Exchange Retail Sales Transaction                   information to include: age; military
                                                      • Mail: Department of Defense, Office                 Data.’’                                               status (active, reserve, retired, civilian,
                                                    of the Deputy Chief Management                          SYSTEM LOCATION:                                      officer, enlisted, family member,
                                                    Officer, Directorate of Oversight and                                                                         survivor, foreign, etc.); military rank;
                                                                                                               Delete entry and replace with
                                                    Compliance, Regulatory and Audit                                                                              branch of service; household size and
                                                                                                            ‘‘Headquarters, Army and Air Force
                                                    Matters Office, 9010 Defense Pentagon,                                                                        income; distance from nearest
                                                                                                            Exchange Service, 3911 S. Walton
                                                    Washington, DC 20301–9010.                                                                                    Exchange; frequency of shopping trips;
                                                                                                            Walker Boulevard, Dallas, TX 75236–
                                                      Instructions: All submissions received                                                                      income range; shopper preference
                                                                                                            1598; Exchange Regions and Area
                                                    must include the agency name and                                                                              information; preferred brand names;
                                                                                                            Exchanges at posts, bases, and satellite
                                                    docket number for this Federal Register                                                                       promotions or coupons; and Exchange
                                                                                                            locations worldwide. Official mailing
                                                    document. The general policy for                                                                              profile information; social media
                                                                                                            addresses are published as an appendix
                                                    comments and other submissions from                                                                           (Facebook, Twitter, Flickr, YouTube)
                                                                                                            to the Army’s compilation of systems of
                                                    members of the public is to make these                                                                        username; compilation of Exchange
                                                                                                            records notices.’’
                                                    submissions available for public                                                                              patron comments, inquiries, complaints,
                                                    viewing on the Internet at http://                      CATEGORIES OF INDIVIDUALS COVERED BY THE              and feedback concerning Exchange
                                                    www.regulations.gov as they are                         SYSTEM:                                               merchandise and the patron’s Exchange
                                                    received without change, including any                     Delete entry and replace with                      shopping experience posted by the
                                                    personal identifiers or contact                         ‘‘Customers or potential customers of                 Exchange patron in the social media
                                                    information.                                            the Army and Air Force Exchange                       environment; and the Exchange patron’s
                                                    FOR FURTHER INFORMATION CONTACT:   Ms.                  Service.’’                                            publically viewable social media profile
                                                    Tracy Rogers, Department of the Army,                                                                         information.’’
                                                                                                            CATEGORIES OF RECORDS IN THE SYSTEM:
asabaliauskas on DSK3SPTVN1PROD with NOTICES




                                                    Privacy Office, U.S. Army Records                          Delete entry and replace with                      AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
                                                    Management and Declassification                         ‘‘Individual’s name; date of birth; Social              Delete entry and replace with ‘‘10
                                                    Agency, 7701 Telegraph Road, Casey                      Security Number (SSN); Department of                  U.S.C. 3013, Secretary of the Army; 10
                                                    Building, Suite 144, Alexandria, VA                     Defense Identification Number (DoD ID                 U.S.C. 8013, Secretary of the Air Force;
                                                    22315–3827 or by phone at 703–428–                      Number), and ID card bar code value;                  10 U.S.C. 2481, Defense commissary
                                                    7499.                                                   military card identification number;                  and exchange systems: existence and
                                                    SUPPLEMENTARY INFORMATION:  The                         addresses (home, billing, and shipping);              purpose; Army Regulation 215–8/Air
                                                    Department of the Army systems of                       email address (personal and/or                        Force Instruction 34–211(I), Army and


                                               VerDate Sep<11>2014   19:50 Mar 17, 2016   Jkt 238001   PO 00000   Frm 00018   Fmt 4703   Sfmt 4703   E:\FR\FM\18MRN1.SGM   18MRN1


                                                    14840                           Federal Register / Vol. 81, No. 53 / Friday, March 18, 2016 / Notices

                                                    Air Force Exchange Service Operations;                  certain purchases by minors or those                  address, taxpayer identification (SSN),
                                                    and E.O. 9397 (SSN), as amended.’’                      under allowable ages.                                 and other information necessary to
                                                                                                               To create, maintain and enhance                    establish the identity of a debtor, the
                                                    PURPOSE:
                                                                                                            system and mobile device shopping                     agency and program under which the
                                                       Delete entry and replace with ‘‘To                   capability allowing authorized patrons                claim arose, may be disclosed pursuant
                                                    enable the Army and Air Force                           to order Exchange retail products online              to 5 U.S.C. 552a(b)(12).
                                                    Exchange Service to carry out its                       through their home computer, mobile                     The DoD ’Blanket Routine Uses’ set
                                                    mission to enhance the quality of life for              device or other method through which                  forth at the beginning of the Army’s
                                                    authorized patrons and to support                       the patron can access the internet, and               compilation of systems of records
                                                    military readiness, recruitment and                     to pay for such purchases electronically              notices apply to this system. The
                                                    retention, by providing a world-wide                    either at the time of ordering or at the              complete list of DoD Blanket Routine
                                                    system of Exchanges with merchandise                    time of pick up.                                      Uses can be found online at: http://
                                                    and household goods similar to                             To create Exchange patron profiles for             dpcld.defense.gov/Privacy/
                                                    commercial stores and services.                         the purposes of determining aggregate                 SORNsIndex/
                                                       To authenticate authorized patrons,                  patron demographic data for use in                    BlanketRoutineUses.aspx.’’
                                                    record purchases and purchase prices,                   responding to individual patron
                                                    account for and deduct coupons and                      inquiries, assessing aggregate patron                 POLICIES AND PRACTICES FOR STORING,
                                                    other promotional discounts, calculate                  satisfaction with the delivery of the                 RETRIEVING, ACCESSING, RETAINING, AND
                                                    the total amount owed by the customer,                                                                        DISPOSING OF RECORDS IN THE SYSTEM:
                                                                                                            Exchange benefit, and in determining
                                                    and accept payment by various media,                    the appropriate product availability                  STORAGE:
                                                    such as cash, credit card, debit/ATM                    meeting the Exchange customers’                         Delete entry and replace with ‘‘Paper
                                                    card, smart card and other chip-based                   current and future needs and wants. To                records and electronic storage media.’’
                                                    cards, electronic benefits transfer                     aid the Exchange management in
                                                    payments, prepaid/preloaded and stored                  determining needs of customers and                    RETRIEVABILITY:
                                                    value cards, gift cards/certificates, and               action required to settle customer                      Delete entry and replace with ‘‘By
                                                    other similar methods of payments                       complaints and to notify potential                    individual’s name; SSN; military card
                                                    initiated through mobile device                         customers who voluntarily provide their               identification number; DoD ID Number;
                                                    applications.                                           email address and other personal                      email address.’’
                                                       To locate order information to reply to              information to receive information
                                                    customer inquiries, complaints; to                                                                            SAFEGUARDS:
                                                                                                            about special events, sales, and other
                                                    create labels for shipment to proper                    information about shopping at the                        Delete entry and replace with
                                                    location; to refund customer remittances                Exchange, and to improve the efficiency               ‘‘Records are maintained in a controlled
                                                    or to collect monies due; to provide                    and effectiveness of the Exchange’s                   facility. Physical entry is restricted by
                                                    claim and postal authorities with                       marketing programs.’’                                 the use of locks, guards, and is
                                                    confirmation/certification of shipment                                                                        accessible only to authorized personnel.
                                                    for customer claims for damage or lost                  ROUTINE USES OF RECORDS MAINTAINED IN THE             Access to records is limited to person(s)
                                                    shipments.                                              SYSTEM, INCLUDING CATEGORIES OF USERS AND             with an official need to know who are
                                                       To record customer transactions/                     THE PURPOSES OF SUCH USES:                            responsible for servicing the record in
                                                    payment for layaway and special orders;                   Delete entry and replace with ‘‘In                  performance of their official duties.
                                                    to determine payment status before                      addition to those disclosures generally               Persons are properly screened and
                                                    finalizing transactions; to identify                    permitted under 5 U.S.C. 552a(b) of the               cleared for access. Access to
                                                    account delinquencies and prepare                       Privacy Act of 1974, as amended, these                computerized data is role-based and
                                                    customer reminder notices; to mail                      records or information contained                      further restricted by passwords, which
                                                    refunds on canceled layaway or special                  therein may specifically be disclosed                 are changed periodically.’’
                                                    orders; to process purchase refunds; to                 outside the DoD as a routine use
                                                    document receipt from customer of                       pursuant to 5 U.S.C. 552a(b)(3) as                    RETENTION AND DISPOSAL:

                                                    merchandise subsequently returned to                    follows:                                                 Delete entry and replace with
                                                    vendors for repair or replacement,                        To a contractor who requires the data               ‘‘Information on shipments is
                                                    shipping/delivery information, and                      to perform the services that they were                maintained in computer files for 180
                                                    initiate follow up actions; to monitor                  contracted to perform, provided that                  days following completion of shipment.
                                                    individual customer refunds; to perform                 those services are consistent with the                Microfilm and microfiche are retained
                                                    data analysis and data research that                    routine use for which the information                 for 2 years for postal claim purposes;
                                                    helps the Exchange understand the                       was disclosed to the contracting entity.              destroyed after 6 years.
                                                    purchasing behavior of customers and                    Should such a disclosure be made to the                  Cancelled or completed layaway
                                                    better meet the needs, affinities and                   contractor, the individual or entity                  tickets are held for 6 months after
                                                    wants of our customers; to improve                      making such disclosure shall insure that              cancellation or delivery of merchandise;
                                                    efficiency of marketing system(s); and,                 the contractor complies fully with all                purchase orders are retained for 2 years;
                                                    to help detect and prevent criminal                     Privacy Act provisions, including those               transaction records are retained for 2
                                                    activity, and identify potential abuse of               prohibiting unlawful disclosure of such               years; refund vouchers are retained for
                                                    exchange privileges.                                    information.                                          6 years; returned merchandise slips are
                                                       To collect debts due to the United                     To consumer reporting agencies as                   retained for 6 years; cash receipt
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                                                    States in the event a patron’s medium of                defined in the Fair Credit Reporting Act              vouchers are retained for 3 years; repair/
                                                    payment is declined or returned unpaid.                 (15 U.S.C. 1681a(f)) or in accordance                 replacement order slips are retained for
                                                       To monitor purchases of restricted                   with 3(d)(4)(A)(ii) of the Federal Claims             2 years. All records are destroyed by
                                                    items outside the United States, its                    Collection Act of 1966 as amended (31                 shredding, all electronic records are
                                                    territories and possessions, as necessary               U.S.C. 3701(a)(3) for the purpose of                  destroyed by erasing/reformatting the
                                                    to prevent black marketing in violation                 encouraging the repayment of an                       media.
                                                    of treaties or agreements, and to comply                overdue debt, the amount, status and                     Paper records for customer comments,
                                                    with age restrictions applicable to                     history of overdue debts, the name and                solicitations and complaints are


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                                                                                    Federal Register / Vol. 81, No. 53 / Friday, March 18, 2016 / Notices                                         14841

                                                    destroyed by shredding after 3 years.                   IF EXECUTED OUTSIDE THE UNITED STATES:                SUPPLEMENTARY INFORMATION:
                                                    Customer records are kept continuously                     ‘I declare (or certify, verify, or state)            a. Federal Awarding Agency: Office of
                                                    until obsolete or superseded, at which                  under penalty of perjury under the laws               Economic Adjustment (OEA),
                                                    point paper records are shredded, and                   of the United State of America that the               Department of Defense (DoD).
                                                    electronic records are destroyed by                     foregoing is true and correct. Executed                 b. Funding Opportunity Title:
                                                    erasing/reformatting the media.’’                       on (date). (Signature)’.                              Community Adjustment Planning
                                                                                                               If executed within the United States,              Assistance in Response to Reductions in
                                                    SYSTEM MANAGER(S) AND ADDRESS:
                                                                                                            its territories, possessions, or                      Force Structure and Personnel.
                                                       Delete entry and replace with                        commonwealths: ‘I declare (or certify,                  c. Announcement Type: Initial
                                                    ‘‘Director/Chief Executive Officer, Army                verify, or state) under penalty of perjury            Federal Funding Opportunity.
                                                    and Air Force Exchange Service, 3911 S.                 that the foregoing is true and correct.                 d. Catalog of Federal Domestic
                                                    Walton Walker Boulevard, Dallas, TX                     Executed on (date). (Signature)’.’’                   Assistance (CFDA) Number & Title:
                                                    75236–1598, and local managers at                                                                             12.604, Community Economic
                                                                                                            CONTESTING RECORD PROCEDURES:
                                                    Exchanges worldwide.’’                                                                                        Adjustment Assistance for Reductions
                                                                                                               Delete entry and replace with ‘‘The                in Defense Spending.
                                                    NOTIFICATION PROCEDURE:                                 Army’s rules for accessing records and                  e. Key Dates: Proposals will be
                                                       Delete entry and replace with                        for contesting contents and appealing                 considered on a continuing basis. OEA
                                                    ‘‘Individuals seeking to determine                      initial agency determinations are                     will evaluate all proposal documents
                                                    whether information about themselves                    contained in 32 CFR part 505, Army                    and requests, and provide a response to
                                                    is contained in this system should                      Privacy Program; or may be obtained                   the respondent within 30 business days
                                                    address written inquiries to the                        from the system manager.’’                            of OEA’s receipt of a final and complete
                                                    Director/Chief Executive Officer, Army                                                                        proposal.
                                                                                                            RECORD SOURCE CATEGORIES:
                                                    and Air Force Exchange Service, 3911 S.
                                                    Walton Walker Boulevard, Dallas, TX                       Delete entry and replace with ‘‘From                I. Period of Funding Opportunity
                                                    75236–1598.                                             the individual and contractor/vendor.’’
                                                                                                                                                                    Proposals will be considered on a
                                                       Individuals should provide their full                *     *    *    *     *                               continuing basis, subject to the
                                                    name, current address and telephone                     [FR Doc. 2016–06120 Filed 3–17–16; 8:45 am]
                                                                                                                                                                  availability of appropriated funds,
                                                    number, case number that appeared on                    BILLING CODE 5001–06–P
                                                                                                                                                                  commencing on the date of publication
                                                    correspondence received from the                                                                              of this notice.
                                                    Exchange if applicable, and signature.
                                                       In addition, the requester must                      DEPARTMENT OF DEFENSE                                 II. Funding Opportunity
                                                    provide a notarized statement or an                                                                           a. Program Description
                                                                                                            Office of the Secretary
                                                    unsworn declaration made in
                                                    accordance with 28 U.S.C. 1746, in the                                                                           OEA is a DoD Field Activity
                                                                                                            Office of Economic Adjustment;                        authorized under 10 U.S.C. 2391 to
                                                    following format:                                       Announcement of Federal Funding                       provide assistance to state or local
                                                    IF EXECUTED OUTSIDE THE UNITED STATES:                  Opportunity (FFO)                                     governments, and instrumentalities of
                                                       ‘I declare (or certify, verify, or state)            AGENCY:  Office of Economic Adjustment                state and local governments, including
                                                    under penalty of perjury under the laws                 (OEA), Department of Defense (DoD).                   regional governmental organizations.
                                                    of the United State of America that the                 ACTION: Federal funding opportunity                   This assistance helps communities to
                                                    foregoing is true and correct. Executed                 announcement.                                         plan and carry out community
                                                    on (date). (Signature)’.                                                                                      adjustments required by the impact of a
                                                       If executed within the United States,                SUMMARY:    This notice announces an                  reduction in Defense spending for Army
                                                    its territories, possessions, or                        opportunity to request funding from the               force structure and personnel. Funded
                                                    commonwealths: ‘I declare (or certify,                  Office of Economic Adjustment (OEA),                  activities may include: Operate and
                                                    verify, or state) under penalty of perjury              a Department of Defense (DoD) field                   maintain a community-based
                                                    that the foregoing is true and correct.                 activity, for community planning                      organization to represent an impacted
                                                    Executed on (date). (Signature)’.’’                     assistance to help communities respond                area and its workers, businesses, and
                                                                                                            to announced reductions in force                      communities; prepare cost effective
                                                    RECORD ACCESS PROCEDURES:                               structure and personnel. Planning funds               strategies and action plans for
                                                       Delete entry and replace with                        are available to assist communities to                sustainable economic recovery; carry
                                                    ‘‘Individuals seeking access to                         respond to these cuts on behalf of local              out a community adjustment and
                                                    information about themselves contained                  workforce, business, and other                        economic diversification program; and,
                                                    in this system should address written                   community impacts. Generally, this                    plan and carry out local economic
                                                    inquiries to the Director/Chief Executive               assistance is available to help                       adjustment programs. Planning and
                                                    Officer, Army and Air Force Exchange                    communities to organize and undertake                 other components include but are not
                                                    Service, Attention: FOIA/Privacy                        general economic analyses to better                   limited to: Feasibility studies;
                                                    Manager,3911 S. Walton Walker                           understand how the reductions may                     organizational staffing, operating, and
                                                    Boulevard, Dallas, TX 75236–1598.                       affect local housing, schools, and                    administrative expenses; redevelopment
                                                       Individuals should provide their full                businesses, etc. This notice includes                 and economic development capacity
                                                    name, current address and telephone                     proposal submission requirements and                  building; public outreach; and other
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                                                    number, case number that appeared on                    instructions, eligibility requirements,               activities necessary for a community to
                                                    correspondence received from the                        and the selection criteria that will be               capably respond to the adverse impacts
                                                    Exchange if applicable, and signature.                  used to evaluate proposals from eligible              of Defense spending reductions on local
                                                       In addition, the requester must                      respondents. OEA grants to a state or                 schools, housing markets, central
                                                    provide a notarized statement or an                     local government may result from any                  business districts, etc. Assistance may
                                                    unsworn declaration made in                             proposal submitted under this notice,                 not be used to reverse or to oppose
                                                    accordance with 28 U.S.C. 1746, in the                  subject to the availability of                        announced Defense spending
                                                    following format:                                       appropriations.                                       reductions.


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Document Created: 2018-02-02 15:13:35
Document Modified: 2018-02-02 15:13:35
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice to alter a system of records.
DatesComments will be accepted on or before April 18, 2016. This proposed action will be effective on the day following the end of the comment period unless comments are received which result in a contrary determination.
ContactMs. Tracy Rogers, Department of the Army, Privacy Office, U.S. Army Records Management and Declassification Agency, 7701 Telegraph Road, Casey Building, Suite 144, Alexandria, VA 22315-3827 or by phone at 703-428-7499.
FR Citation81 FR 14839 

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