81_FR_62995 81 FR 62818 - Rates for Interstate Inmate Calling Services

81 FR 62818 - Rates for Interstate Inmate Calling Services

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 81, Issue 177 (September 13, 2016)

Page Range62818-62826
FR Document2016-21637

In this document, the Commission continues its reform of the inmate calling services (ICS) marketplace by responding to points raised in a petition filed by Michael S. Hamden, seeking reconsideration of certain aspects of the Commission's 2015 ICS Order. Specifically, the Commission amends its rate caps to better allow ICS providers to recover costs incurred as a result of providing inmate calling services, including the costs of reimbursing facilities for any costs they may incur that are reasonably and directly related to the provision of service. The Order also clarifies the definition of ``mandatory taxes and fees'' and addresses other arguments raised by Mr. Hamden.

Federal Register, Volume 81 Issue 177 (Tuesday, September 13, 2016)
[Federal Register Volume 81, Number 177 (Tuesday, September 13, 2016)]
[Rules and Regulations]
[Pages 62818-62826]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-21637]


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FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 64

[WCB: WC Docket No. 12-375; FCC 16-102]


Rates for Interstate Inmate Calling Services

AGENCY: Federal Communications Commission.

ACTION: Final rule.

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SUMMARY: In this document, the Commission continues its reform of the 
inmate calling services (ICS) marketplace by responding to points 
raised in a petition filed by Michael S. Hamden, seeking 
reconsideration of certain aspects of the Commission's 2015 ICS Order. 
Specifically, the Commission amends its rate caps to better allow ICS 
providers to recover costs incurred as a result of providing inmate 
calling services, including the costs of reimbursing facilities for any 
costs they may incur that are reasonably and directly related to the 
provision of service. The Order also clarifies the definition of 
``mandatory taxes and fees'' and addresses other arguments raised by 
Mr. Hamden.

DATES: The rules adopted in this document shall become effective 
December 12, 2016, except for the amendments to 47 CFR 64.6010(a) and 
(c), which shall become effective March 13, 2017.

FOR FURTHER INFORMATION CONTACT: Gil Strobel, Wireline Competition 
Bureau, Pricing Policy Division at (202) 418-1540 or at 
[email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission Order on 
Reconsideration, released August 9, 2016. The full text of this 
document may be downloaded at the following internet address: https://apps.fcc.gov/edocs_public/attachmatch/FCC-16-102A1.docx This document 
does not contain new or modified information collection requirements 
subject to the Paperwork Reduction Act of 1995 (PRA), Public Law 104-
13.

I. Executive Summary

    1. In this order, we respond to the petition filed by Michael S. 
Hamden and amend our rate caps to improve the ability of providers to 
cover costs facilities may incur that are reasonably related to the 
provision of ICS.
     The Commission is statutorily mandated to ensure ICS rates 
are just, fair, and reasonable and to promote access to ICS by inmates 
and their families and friends. In response to

[[Page 62819]]

claims our prior decision not to include certain costs in our rate cap 
calculations threatens the further deployment of ICS, we are increasing 
the rate caps to reflect the costs facilities may incur that are 
reasonably related to the provision of ICS.
     Acting upon the current record, including Hamden Petition 
and other input received after the 2015 ICS Order, the Commission 
concludes that facilities may incur costs directly related to the 
provision of ICS. Providers and facilities claim the 2015 rate caps 
prevent them from recovering all of their reasonable costs. We now 
revise our rate caps to expressly account for the possibility of 
reasonable facility costs related to ICS.
     Our rate caps continue to reflect the difference in the 
per-minute costs between smaller facilities and their larger 
counterparts, thus ensuring providers are fairly compensated for their 
ICS costs.
     After reviewing the record and the Hamden Petition, we 
amend the definition of ``Mandatory Tax or Mandatory Fee.'' The amended 
definition eliminates confusion and more clearly reflects the 
Commission's decision to prohibit providers from marking up mandatory 
taxes or fees that they pass through to consumers, unless the markup is 
specifically authorized by statute, rule, or regulation.
     Having considered the Hamden Petition and the record as a 
whole, we deny all other aspects of the Petition. Specifically, we are 
not persuaded to reconsider our decision to refrain from regulating 
site commissions. Nor are we persuaded, based on the current record, of 
the need to further clarify the Single-Call Rule adopted in the 2015 
ICS Order.

II. Background

    2. This Order is the latest in a proceeding that began in 2012, 
when the Commission issued a notice of proposed rulemaking 78 FR 4369, 
January 22, 2013 in response to long-standing petitions seeking relief 
from certain ICS rates and practices. The Hamden Petition seeks partial 
reconsideration of the 2015 ICS Order, in which we adopted 
comprehensive reforms to the ICS market, including tiered rate caps for 
both interstate and intrastate ICS calls, and limits on ancillary 
service charges. In the 2015 ICS Order, we focused on our core 
authority over ICS rates, adopting rate caps in fulfillment of our 
obligation to ensure that compensation for ICS calls is fair, just, and 
reasonable. We capped ICS rates at levels that we found would be just 
and reasonable and would ensure that providers are fairly compensated, 
as required by the Act. In setting the rate caps, we declined to 
include the cost of site commissions, which are payments from 
facilities to providers, because we found that such payments are not a 
legitimate cost of providing ICS. We did not, however, prohibit 
providers from paying site commissions. Instead, we let providers and 
facilities negotiate over whether providers would make site commission 
payments and, if so, what payments are appropriate. Our approach 
offered ICS providers and facilities the freedom to negotiate 
compensation that is fair to each, while also ensuring that ICS 
consumers are charged rates that are fair, just, and reasonable.
    3. In addition to setting rate caps for interstate and intrastate 
ICS calls, we discussed what costs, if any, facilities incur that are 
reasonably attributable to ICS. Specifically, we considered whether we 
should expressly provide for recovery of such costs through an additive 
to the per-minute rate caps limiting the prices providers may charge 
inmates and their families. The record before us on this point was 
relatively limited. Moreover, the data we had was mixed regarding the 
costs, if any, facilities incur that are reasonably related to the 
provision of ICS. Some commenters argued that many of the activities 
that facilities claim as ICS-related costs are actually performed by 
ICS providers. Other commenters, however, asserted that correctional 
facilities incur a variety of costs related to ICS that providers do 
not. These costs included expenses related to ``call monitoring, 
responding to ICS system alerts, responding to law enforcement requests 
for records/recordings, call recording analysis, enrolling inmates for 
voice biometrics, and other duties.'' As we noted, ``[e]ven commenters 
asserting that facilities incur costs that are properly attributable to 
the provision of ICS do not agree on the extent of those costs.'' In 
the 2015 ICS Order, we declined to adopt a per-minute ``additive,'' 
because of our view that the costs facilities claimed to incur in 
allowing ICS were ``already built into our rate cap calculations and 
should not be recovered through an `additive' to the ICS rates.''
    4. Following the release of the 2015 ICS Order, four ICS providers 
filed petitions for stay before the Commission, including Global 
Tel*Link Corporation (GTL), Securus Technologies, Inc. (Securus), 
Telmate, LLC (Telmate), and CenturyLink. GTL and Telmate, in 
particular, argued that the Commission was required to include the 
costs of paying site commissions in the rate caps and that it set the 
rate caps below the documented costs of many ICS providers. The Wright 
Petitioners opposed the petitions, stressing the importance of the 
``overwhelmingly positive public interest benefits from the adoption of 
the [2013 ICS Order]'' and expressing concern that a stay of the 2015 
ICS Order would delay relief to consumers and harm the public interest.
    5. On January 22, 2016, the Wireline Competition Bureau (WCB or 
Bureau) issued an order denying the stay petitions of GTL, Securus, and 
Telmate. The Bureau found that the petitioners failed to demonstrate 
that they would suffer irreparable harm if the 2015 ICS Order was not 
stayed. The Bureau also was not persuaded that the petitioners were 
likely to succeed on the merits of their arguments or that a stay would 
be in the public interest. To the contrary, the Bureau noted that other 
parties--particularly ICS consumers--would likely be harmed if the 
relevant provisions of the 2015 ICS Order were stayed.
    6. After the Bureau issued its order denying the stay petitions, 
the providers appealed the 2015 ICS Order to the D.C. Circuit. On March 
7, 2016, the court stayed two provisions of the Commission's ICS rules: 
47 CFR 64.6010 (setting caps on ICS calling rates that vary based on 
the size and type of facility being served) and 47 CFR 64.6020(b)(2) 
(setting caps on charges and fees for single-call services). The D.C. 
Circuit's March 7 Order denied motions for stay of the Commission's ICS 
rules ``in all other respects.'' On March 23, 2016, the D.C. Circuit 
modified the stay imposed in the March 7 Order to provide that ``47 CFR 
64.6030 (imposing interim rate caps)'' be stayed as applied to 
``intrastate calling services. Final briefs from the parties are due to 
the Court on October 5, 2016, and oral arguments have not yet been 
scheduled.
    7. On January 19, 2016, Michael S. Hamden, an attorney who has both 
represented prisoners and served as a corrections consultant filed a 
Petition for Partial Reconsideration, seeking reconsideration of 
certain aspects of the 2015 ICS Order. Hamden asks the Commission to 
reconsider its decision not to prohibit providers from paying site 
commissions or, in the alternative, to mandate a ``modest, per-minute 
facility cost recovery fee that would be added to the rate caps.'' \1\ 
In short, Hamden, like several of the ICS providers, asserts that at 
least some portion of site commissions serves to reimburse facilities 
for reasonable costs

[[Page 62820]]

that facilities incur in providing ICS, and that excluding site 
commissions entirely from our rate cap calculations results in rates 
that are too low to allow providers to pay facilities for their 
reasonable ICS-related costs and still earn a profit. Hamden also asks 
the Commission to clarify ``the meaning of the terms `mandatory fee,' 
`mandatory tax,' and `authorized fee' as they are used in the [2015 ICS 
Order].'' Finally, Hamden seeks clarification that ICS providers 
``cannot circumvent the Second ICS Order's rule regarding charges for 
single-call services through the use of unregulated subsidiaries to 
serve as the companies that charge third-party transaction fees for 
such services.'' On February 11, 2016, the Commission's Consumer and 
Government Affairs Bureau (CGB) issued a Public Notice seeking comment 
on the Hamden Petition. Multiple parties submitted responses and 
oppositions to the Hamden Petition, including ICS providers, 
facilities, and the Wright Petitioners. Hamden also submitted a reply 
to the responses and oppositions on April 4, 2016. We now act on these 
filings.
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    \1\ Although never clearly stated, the Petition appears to seek 
to limit any payments to facilities to the proposed ``facility cost-
recovery fee'' that would be added to the per-minute rate caps.
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III. Discussion

    8. After reviewing the Hamden Petition, the arguments made in 
response to the Petition, and other relevant evidence in the record, we 
find that: (1) At least some facilities likely incur costs that are 
directly and reasonably related to the provision of ICS, (2) it is 
reasonable for those facilities to expect providers to compensate them 
for those costs, (3) such costs are a legitimate cost of ICS that 
should be accounted for in our rate cap calculations, and (4) our 
existing rate caps do not separately account for such costs. 
Accordingly, out of an abundance of caution, we increase our rate caps 
to better ensure that ICS providers are able to receive fair 
compensation for their services, including the costs they may incur in 
reimbursing facilities for expenses reasonably and directly related to 
the provision of ICS. Specifically, we increase our rate caps for debit 
and prepaid ICS calls to $0.31 per minute for jails with an average 
daily population (ADP) below 350, $0.21 per minute for jails with an 
ADP between 350 and 999, $0.19 per minute for jails with an ADP of 
1,000 or more, and $0.13 per minute for prisons. As discussed below, we 
also increase the rate caps for collect calls by a commensurate amount.
    9. We find that our revised rate caps will allow inmate calling 
providers to recover their costs of providing ICS even while 
reimbursing facilities for any costs they may incur that are reasonably 
and directly related to the provision of ICS.\2\ We also find that 
these rate caps will adequately ensure that rates for ICS consumers 
will be fair, just, and reasonable. Thus, we grant the Hamden Petition 
to the extent that it seeks an increase in the ICS rate caps to 
expressly account for reasonable facility costs.\3\ We also grant the 
Hamden Petition to the extent that it seeks a clarification of the 
definitions of the terms ``Mandatory Taxes'' and ``Mandatory Fees.'' We 
deny the Hamden Petition in all other respects.
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    \2\ As explained below, because we do not regulate site 
commissions in this order (and have not done so previously), any 
revenues derived under these rate caps may be passed through to 
facilities.
    \3\ As noted above, Hamden appears to favor an approach whereby 
the Commission would adopt an ``additive'' to our existing rate caps 
and prohibit providers from paying any site commissions beyond the 
additive. We maintain our view that prohibiting site commission 
payments is not necessary at this time. As we noted in the 2015 ICS 
Order, ``this approach is consistent with the Commission's general 
preference to rely on market forces, rather than regulatory 
intervention, wherever reasonably possible.'' Correctional 
authorities have every incentive to accept whatever commissions 
providers can pay within the rate caps given the benefits ICS 
confers on both facilities and inmates. In addition, we note that 
our approach obviates the need to address arguments challenging our 
authority to regulate site commission payments. Contrary to the 
suggestion in one dissent, although we have not elected to adopt the 
precise mechanism that Hamden appears to have advocated for 
``offset[ting]'' the facilities' claimed costs of providing access 
to ICS, our approach to ensuring that our rate caps adequately 
account for facilities' reasonable ICS-related costs is, at a 
minimum, a logical outgrowth of the Hamden Petition.
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A. The Rate Caps Should Account for Costs Reasonably and Directly 
Related to the Provision of ICS

    10. The Commission has a statutory duty to set rates that are fair, 
just, and reasonable and to promote access to ICS by inmates and their 
families and friends. Accordingly, one of our goals is to ensure that 
inmates and their families have as much access as possible to this 
vital communications service. Some parties in the reconsideration 
proceeding have asserted that our prior decision not to include certain 
costs in our rate cap calculations could pose a risk to the continued 
deployment and development of ICS. Our reforms would not achieve their 
purpose if they resulted in less robust services for inmates and those 
who wish to communicate with them. As a result, out of an abundance of 
caution, we are increasing the rate caps to better reflect the costs 
that facilities claim to incur that are directly and reasonably related 
to the provision of ICS. This action better enables the Commission to 
achieve its twin statutory mandates of promoting deployment of ICS and 
ensuring that ICS rates are fair to both providers and consumers.
    11. As the Commission has repeatedly explained, providers should be 
able to recover costs that are ``reasonably and directly related to the 
provision of ICS'' through the ICS rates. The Commission has also 
recognized that correctional facilities may incur costs that are 
reasonably related to the provision of ICS. With both the Mandatory 
Data Collection and the 2014 ICS FNPRM, the Commission took steps to 
determine the costs involved in providing ICS. For example, in the 
Mandatory Data Collection, the Commission required ICS providers to 
submit their costs related to the provision of ICS, including costs 
related to telecommunications, equipment, and security. In addition, in 
the 2014 ICS FNPRM, the Commission sought comment on the ``actual 
costs'' that facilities may incur in the provision of ICS and the 
appropriate vehicle for enabling facilities to recover such costs. The 
Commission also sought comment on whether any such costs should be 
recoverable though the per-minute rates ICS providers charge inmates 
and their families.
    12. After considering a ``wide range of conflicting views'' 
regarding facilities' costs, we acknowledged, in the 2015 ICS Order, 
the possibility that facilities incur some costs to provide ICS. We 
concluded, however, that the record at that time ``indicate[d] that if 
facilities incurred any legitimate costs in connection with ICS, those 
costs would likely amount to no more than one or two cents per billable 
minute.'' We further concluded that the rate caps we adopted were 
``sufficiently generous to cover any such costs.'' Accordingly, we 
declined to adopt any of the proposals seeking an ``additive'' to our 
rate caps to cover facilities' costs.

B. The Hamden Petition and Underlying Record Demonstrate That the 
Existing Rate Caps May Not Adequately Account for Facility Costs

    13. With the benefit of the record developed since the 2015 ICS 
Order, we now conclude that at least some facilities likely incur costs 
directly related to the provision of ICS and that those costs may in 
some instances amount to materially more than one or two cents a 
minute.\4\ Providers and

[[Page 62821]]

facilities have claimed that the current rate caps prevent them from 
recovering all of their reasonable costs. Similarly, some parties have 
argued that our 2015 rate caps may not have been ``generous'' or 
conservative enough to cover all of the ICS-related costs that we 
expected providers to incur.
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    \4\ We continue to hold that site commission payments should not 
be considered in determining fair or reasonable rates, except to the 
extent those payments reflect costs facilities incur that are 
directly related to the provision of ICS. As we explained in the 
2015 ICS Order, ``[p]assing the non-ICS-related costs that comprise 
site commission payments . . . onto inmates and their families as 
part of the costs used to set rate caps would result in rates that 
exceed the fair compensation required by section 276 and that are 
not just and reasonable, as required by section 201.''
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    14. The Hamden Petition asks the Commission, among other things, to 
reconsider its decision not to ``mandate a modest, per-minute facility 
cost-recovery fee that would be added to the rate caps.'' 
Notwithstanding the debate regarding the nature and extent of the costs 
that correctional facilities incur, the Petition asserts that ``it 
seems clear that facilities do incur some administrative and security 
costs that would not exist but for ICS.'' Hamden notes that the idea of 
a cost recovery mechanism has gained support from a broad range of 
parties, including ``ICS providers, law enforcement, a state regulator, 
and some in the inmate advocacy community.'' Finally, Hamden concludes 
that ``[t]he lack of perfectly accurate data . . . does not preclude a 
rational cost recovery mechanism and a legally sustainable Order.'' As 
Hamden notes, ``[e]ven in the absence of absolute certainty regarding . 
. . facility administrative costs, the Commission can make a rational 
decision'' based on the record before us.
    15. In response to the Hamden Petition, we received comments from 
numerous parties agreeing that the existing rate caps do not adequately 
account for ICS costs that facilities may incur. While not all of the 
commenters agree with Hamden's preferred approach, many of the comments 
submitted assert that facilities incur costs greater than those we 
allowed for under our 2015 rate caps. For example, NSA states that 
``[i]n many cases, the duties performed by Sheriffs and jails are the 
same or similar in nature as the security features and duties found by 
the Commission as recoverable cost, including monitoring calls, 
determining numbers to be blocked and unblocked, enrolling inmates in 
voice biometrics service and maintenance and repair of ICS equipment.'' 
NSA acknowledges that providers perform security and administrative 
tasks ``in some cases,'' but asserts that in many other cases, those 
tasks fall to Sheriffs and jails, not providers. This view is supported 
by Pay Tel, which has asserted that ``jails, not ICS providers, perform 
the lion's share of administrative tasks associated with the provision 
of ICS and, more importantly . . . handle ALL of the monitoring of 
inmate calls.''
    16. NSA's arguments echo claims other parties have made in their 
filings before the D.C. Circuit. For example, representatives of state 
and local governments cite ``evidence that jails and prisons incur real 
and substantial costs in allowing access to ICS.'' More specifically, 
they contend that correctional facilities can spend ``over $100,000 a 
month to provide ICS privileges to inmates, most of which goes into the 
labor hours required to facilitate and monitor inmates' use of ICS.'' 
Similarly, Telmate has argued that our 2015 rate caps are not 
``sufficiently generous'' to cover the ``costs that facilities bear in 
providing ICS.''
    17. These arguments are consistent with earlier filings claiming 
that facilities may incur costs related to the provision of ICS that 
are ``non-trivial.'' Out of an abundance of caution, we now revise our 
rate caps to incorporate those costs more fully.

C. We Increase Our Rate Caps To Better Reflect Evidence in the Record

    18. In view of the further evidence and arguments we have received, 
we now reconsider our earlier rate caps insofar as they did not 
separately account for ICS costs that facilities may incur.\5\ 
Accordingly, we increase our rate caps to better reflect the costs that 
facilities incur that are reasonably related to the provision of ICS. 
In addition, consistent with our findings in the 2015 ICS Order and 
with the evidence in the record, we recognize that the per-minute costs 
associated with ICS are higher in smaller facilities than in larger 
ones. Thus, we increase our rate caps more for smaller facilities than 
for larger ones.\6\ Specifically, we rely on the analyses submitted by 
NSA and by Baker/Wood to increase our rate caps by $0.02 per minute for 
prisons, by $0.05 per minute for larger jails, and by $0.09 per minute 
for the smallest jails.\7\ In adopting these revisions to our rate 
caps, we once again rely on our core ratemaking authority.\8\
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    \5\ We do not, however, revisit the rate structure or overall 
methodology used in the 2015 ICS Order. Specifically, we reject 
Telmate's argument that our rate caps ``are based on a flawed 
methodology, and thus cannot be saved by the proposed rate 
increase[s].'' This argument addresses the fundamental structure of 
our rate caps and methodology and goes to the heart of our 2015 ICS 
Order. As such, the argument appears to be an untimely--and 
improperly presented--request for reconsideration of that order.
    \6\ Consistent with our conclusion in the 2015 ICS Order, we 
find that providers will need more time to transition all of the 
country's jails to the new rate caps than to transition prisons. 
Accordingly, we adopt a six-month transition period for jails, in 
order to ``give providers and jails enough time to negotiate (or 
renegotiate) contracts to the extent necessary to comply'' with our 
new rules.
    \7\ As explained below, Baker/Wood and NSA provided the most 
credible data regarding facilities' costs and we find that a hybrid 
of those two proposals yields the most reliable basis for 
determining how much we must increase our rate caps to ensure that 
providers can compensate facilities for the costs the facilities 
incur that are reasonably related to the provision of ICS. The rate 
increases we adopt today are also supported by the Pay Tel Proposal.
    \8\ Accordingly, and for the reasons described below, we do not 
prohibit or regulate site commission payments.
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    19. As noted above, in the 2015 ICS Order, we agreed with parties 
that argued that facilities' reasonable ICS-related costs likely 
amounted to no more than one or two cents per minute and did not 
require an adjustment to our rate caps. Upon further consideration, and 
with the benefit of an expanded record, we now conclude that we should 
increase our rate caps in light of claims that that some facilities may 
incur more significant costs that are reasonably related to the 
provision of ICS. After reviewing the Hamden Petition, and the record 
developed in response to the Petition, we find that facilities--
particularly smaller facilities--may face costs that are considerably 
higher than one or two cents per minute. Out of an abundance of 
caution, we increase our rate caps to account for this possibility and 
to better ensure that providers are fairly compensated for their 
reasonable ICS costs--including costs they may incur in reimbursing 
facilities for expenditures that are reasonably related to the 
provision of ICS--and that providers and facilities have stronger 
incentives to promote increased deployment of, and access to, ICS.\9\
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    \9\ Several parties have warned that access to ICS may be 
reduced if our rate caps fail to account for facilities' reasonable 
ICS-related costs.
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    20. The rate caps we adopted in the 2015 ICS Order were based on 
2012 and 2013 data that providers submitted in response to the 
Mandatory Data Collection. While we still find that the cost data from 
Mandatory Data Collection are an appropriate basis for constructing 
rate caps, we also recognize that due to our jurisdictional 
limitations, the Mandatory Data Collection only included cost 
information from providers, and not from facilities. Providers reported 
their own costs, but were not obligated to submit information about 
costs incurred by facilities. Indeed, there is no reason to believe 
that providers necessarily had access to the information needed to 
determine facility costs. As a result, the information on facilities' 
ICS-related

[[Page 62822]]

costs before the Commission came from filings received in response to 
the 2014 ICS FNPRM.\10\ Unlike the responses to the Mandatory Data 
Collection, however, which required providers to quantify various costs 
incurred in providing ICS, facilities' responses to the questions in 
the 2014 ICS FNPRM about facility costs were purely voluntary and 
consisted mostly of more general, narrative descriptions. The paucity 
of quantitative data made facility costs more difficult to measure than 
providers' costs, a problem exacerbated by disputes in the record 
regarding which of the costs involved in providing ICS could reasonably 
be attributed to providers, and which could reasonably be attributed to 
facilities. This led us to discount claims that facilities faced costs 
that should be recovered through the ICS rates.
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    \10\ Providers did submit information about total site 
commission payments made to facilities, but, as noted above, we did 
not take those payments into account in setting our rate caps. 
Indeed, we still find that the bulk of site commission payments 
should not be considered in calculating the rate caps because most 
of the money providers pay to facilities is not directly related to 
the provision of ICS. We also note that it is likely that the costs 
submitted by providers include other costs that are not reasonably 
related to the provision of ICS. In our decision today, however, we 
conclude that the costs that facilities incur that are reasonably 
related to the provision of ICS may be more than de minimis and we 
therefore increase our rate caps to better accommodate those costs.
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    21. Given these limitations, we relied almost completely on 
submissions from providers and their representatives to arrive at an 
estimate of facilities ICS-related costs in the 2015 ICS Order. In 
contrast, the approach we adopt today relies largely on proposals 
submitted by parties representing a much more diverse range of 
interests. The Baker/Wood Proposal, for example, was submitted by 
Darrell Baker, the Director of the Utility Services Division of the 
Alabama Public Service Commission, and Don Wood, an economic consultant 
for Pay Tel Communications who also has done work for other ICS 
providers. And the NSA proposal is based on data the NSA collected from 
individual sheriffs regarding the costs they incur to provide security 
and perform administrative functions necessary to allow ICS in jails, 
including the salaries and the benefits for the officers and employees 
performing ICS-related duties. We find these two proposals provide a 
sounder basis for determining facilities' ICS-related costs than did 
the provider-generated proposals we relied on in 2015.\11\
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    \11\ We have also taken account of arguments that correctional 
authorities and ICS providers have raised to the D.C. Circuit 
concerning our decision in the 2015 Order not to separately account 
for potential facility costs when calculating the rate caps.
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    22. The rate caps we adopt today are based on a hybrid of the 
Baker/Wood and NSA Proposals. The Baker/Wood proposal is premised on 
Baker's view that ``some form of facility cost recovery is critical,'' 
and is supported by Baker's and Wood's independent reviews of cost 
support data. The NSA Proposal is based on the NSA's cost survey, which 
gathered information on the costs to sheriffs of providing security and 
administrative functions necessary to allow ICS in jails, including the 
salaries and the benefits for the officers and employees performing the 
ICS-related duties. Both of these proposals merit significant 
consideration, particularly given that they arrive at similar 
conclusions: Baker and Wood recommend adopting a cost recovery 
mechanism of $0.07 per minute for jails with ADP less than 349, $0.05 
for jails with ADP between 350 and 999, $0.05 for jails with ADP 
between 1000 and 2500 ADP, and $0.03 for prisons; NSA, for its part, 
supports the adoption of a cost recovery mechanism in the range of 
$0.09 to $0.11 per minute for facilities with ADP less than 349, $0.05 
to $0.08 for facilities with 350 to 2499 ADP, $0.01 to $0.02 per minute 
for jails with ADP greater than 2500, and $0.01 to $0.02 per minute for 
prisons. Not only are the two proposals fairly consistent with each 
other, they are notably closer to each other than they are to most 
other proposals in the record, including those that we relied on in the 
2015 ICS Order.
    23. Even given the similarities between the NSA and Baker/Wood 
Proposals, we acknowledge that the record on what the costs facilities 
actually incur in relation to ICS is still imperfect. Nonetheless, we 
find that the record is sufficient to warrant an increase in the rate 
caps. As state and local governments have explained in their court 
filings, even faced with ``less-than-ideal data,'' it is the 
Commission's obligation to ``determine as best it can ICS-related 
facility costs.'' Thus, based on the information in the record, 
including, in large part, the recommendations submitted by NSA and by 
Baker/Wood, we increase the rate caps by $0.02 for prisons, and $0.09, 
$0.05, and $0.05, respectively, for small, medium, and large jails. 
This translates into revised debit/prepaid rate caps of $0.13 per 
minute for prisons, $0.19 per minute for jails with an ADP greater than 
1000, $0.21 for jails with ADP between 350 and 999, and $0.31 per 
minute for jails with ADP below 350. It also leads to revised collect 
rate caps of $0.16 per minute for prisons, $0.54 per minute for jails 
with ADP greater than 1000, $0.54 per minute for jails with ADP between 
350 and 999, and $0.58 per minute for jails with ADP less than 350.\12\ 
To arrive at these numbers, we compared the Baker/Wood and NSA 
proposals and, in order to produce a conservative rate, took the higher 
additive rate of the two proposals.\13\ In the instance where even the 
low end of NSA's proposed rate range was greater than the rate proposed 
by Baker and Wood, we selected the lower end of the NSA rate range to 
better account for the suggestions of both proposals.\14\
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    \12\ As we did in the 2015 ICS Order, we adopt a separate rate 
cap tier for collect calling, as well as a two-year step-down 
transitional period that will decrease the collect rates over time 
and, by 2018, will bring the collect rates down to the debit/prepaid 
rates we adopt today. This is consistent with the Commission's prior 
actions in adopting a separate collect calling rate tier based on 
data indicating that collect calls were more expensive than other 
types of ICS calls and on the Commission's decision to encourage 
correctional institutions to move away from collect calling.
    \13\ Our decision on reconsideration rests on a desire to take a 
cautious approach that minimizes any concerns that our rate caps 
fail to allow for fair, just, and reasonable compensation. Indeed, 
the very decision to reconsider our earlier order is prompted by our 
view that it is better to err on the side of caution than to risk 
undercompensating providers and facilities for their reasonable 
costs that are directly related to ICS. Consistent with this 
approach, when the NSA and Baker/Wood Proposals differed, we opted 
for the choice that resulted in the higher rate cap. This decision 
is informed, in part, by the fact that NSA's proposal already 
reflects an effort to reduce rates below the levels that the raw 
data might support, absent any analysis or refinement. As explained 
above, however, our rate caps provide a ceiling, and we expect that 
in many instances providers will charge rates far below the maximums 
permitted under our rate caps.
    \14\ NSA proposed a rate increase of $0.09-$0.11 per minute for 
the smallest jails, while Baker/Wood proposed adding only $0.07 per 
minute for those facilities. Given that the low end of NSA's 
proposed rate range was higher than the rate proposed by Baker/Wood, 
we took the lowest number proposed by NSA (i.e., $0.09/minute).
---------------------------------------------------------------------------

    24. The approach we use to increase the rates to the levels we 
adopt today has the primary advantage of being supported by two 
separate and independent sets of data. It has the additional advantage 
of being supported by credible, independent participants in this 
proceeding, including Baker, an objective public service employee who 
has participated in this proceeding and has been working on inmate 
calling reform at the state level,\15\ and Wood, an

[[Page 62823]]

outside economic consultant to Pay Tel whom seven ICS providers engaged 
to prepare a joint report that was filed with the Commission. Our 
approach is also based on data provided by the NSA, which, as an 
organization representing sheriffs, is well situated to understand and 
estimate the costs that facilities face to provide ICS.\16\
---------------------------------------------------------------------------

    \15\ In the Baker/Wood Proposal, Baker and Wood state that 
Baker's ``experience with ICS in Alabama informs his view that some 
form of facility cost recovery is critical. He explained that the 
APSC regularly inspects ICS at jails and prisons in Alabama and is 
therefore very familiar with the activities and responsibilities 
that facility personnel undertake in administering ICS and in 
monitoring inmate calls. He concludes that facilities incur costs 
associated with ICS and should be provided an opportunity to recover 
their costs.''
    \16\ While agreeing with our assessment that NSA is well-
equipped to gauge facilities' costs, one dissenting commissioner 
nonetheless faults us for relying (in part) on NSA's estimates of 
those costs. In claiming that ``the rate increases set forth in this 
Order are insufficient to cover the facility-administration costs'' 
that jails incur in providing access to ICS, this commissioner 
relies on raw data from the NSA survey that NSA itself reasonably 
elected to discount when estimating jails' actual costs. NSA treated 
its survey data as ``inputs'' that, once ``compared to and tested 
by'' information elsewhere in the record, could be refined to 
generate more reliable estimated ranges of facilities' reasonable 
costs of providing access to ICS. Those ranges are the cost data we 
find credible--particularly given that, as noted above, the NSA and 
Baker/Wood Proposals arrive at similar conclusions. Thus, contrary 
to the dissent's contention that our rate caps, as revised in this 
Order, are ``confiscatory,'' we are confident that they fall well 
within the zone of reasonableness.
---------------------------------------------------------------------------

    25. Given that we find NSA's cost data to be credible we disagree 
with commenters who suggest the contrary. Andrew Lipman, in particular, 
denigrated NSA's cost survey for including only three months of data 
from only about five percent of NSA's members.\17\ NSA convincingly 
defends its cost survey in its Opposition to the Hamden Petition, 
however, arguing that ``[t]he Commission fails to explain . . . why 
these criticisms doom the NSA cost survey data even though they all 
equally apply to the cost recovery data and analysis performed by GTL's 
cost consultant, which the Commission apparently accepts.'' NSA also 
argues that the Commission ``fails to explain why it entirely ignores 
the data provided by other parties that show a much higher facility 
compensation fee than one or two cents per minute.'' We agree with 
NSA's arguments and find that NSA's cost survey is a credible (though 
imperfect) source of data regarding the costs facilities incur in 
relation to ICS. We are particularly persuaded by NSA's point that the 
criticisms of the NSA cost survey made by Andrew Lipman, and recited in 
the 2015 ICS Order, apply with equal force to other proposals, 
including the analysis performed by GTL's cost consultant that 
supported the one to two cent estimate that informed our decision in 
the 2015 ICS Order. Moreover, we note that Pay Tel, which has no 
affiliation with NSA, has rebutted many of the arguments raised by 
Lipman and concluded that NSA's survey results constitute a ``robust 
and significant data set.''
---------------------------------------------------------------------------

    \17\ We note as well that Lipman did not identify his client, 
except as ``certain clients with an interest in the regulation of 
inmate calling services,'' when filing prior to the 2015 ICS Order. 
Lipman has subsequently acted as counsel to Securus.
---------------------------------------------------------------------------

    26. We are confident that the new rate caps we adopt today will 
ensure that inmates and their families have access to ICS at rates that 
are fair to consumers, providers, and facilities.\18\ By adjusting the 
rate caps to better account for the reasonable costs that facilities 
may incur in connection with ICS, we ensure that providers will be able 
to charge rates that cover all of their costs that are reasonably 
related to the provision of ICS.\19\ Based on our analysis of the data 
providers submitted to the Mandatory Data Collection, the new rates 
should allow virtually all providers to recover their overall costs of 
providing ICS.\20\ To come to this conclusion, we calculated each 
provider's cost per minute, by tier, based on their reported numbers. 
We then compared each provider's cost per minute to our new rates for 
each tier. The difference between these two amounts allowed us to 
calculate the net impact that each provider will face as a result of 
our new rate caps. Our analysis indicates that the new rate caps will 
allow all but one provider to recover its costs, on average.\21\ 
Although we conclude that virtually all providers will be able to 
recover their legitimate ICS costs (including a reasonable return on 
capital) under the new rate caps, we reiterate that our waiver process 
remains available to any providers that find that the rate caps do not 
result in fair compensation for their services.\22\
---------------------------------------------------------------------------

    \18\ In sum, we agree with Hamden that reconsideration of our 
rates will ``pave the way for the comprehensive reform that the 
Commission has promised, that ICS consumers deserve, and that the 
ICS industry needs, while also ensuring that facilities will 
continue to facilitate ICS and that providers will earn a reasonable 
return on their investments.''
    \19\ Indeed, although recognizing that the revised rate caps 
will ``ensure that ICS consumers avoid paying unjust, unreasonable 
and unfair ICS rates,'' the Wright Petitioners assert that our 
revised rate caps are so conservative as to be ``well above'' 
providers' costs.
    \20\ Based on Commission analysis, this is true for nearly 100 
percent of the ICS market, and all of the largest ICS providers. As 
noted above, there is only one small provider that might not be able 
to cover all of its ICS-related costs under the new rate caps.
    \21\ Our analysis of the data indicates that some providers may 
lose money on collect calls, but more than make up for any lost 
revenue with profits from debit and prepaid calls. In the 2015 ICS 
Order, we recognized that collect calling represents a small and 
declining percentage of inmate calls. The record further suggests 
that collect calls will continue to decline to a negligible share of 
ICS calls. In light of that, we are not concerned about losses that 
are recovered and that we predict will continue to decrease in the 
future. Providers will be able to recover their costs as a whole 
under our rate caps. Moreover, as noted above, we continue to be 
concerned that allowing the rate caps for collect calls to remain 
higher than the caps for other ICS calls on an ongoing basis would 
create incentives for providers to drive consumers to make collect 
calls. Such a result would drive up the costs of ICS for the average 
consumer and, therefore, would not be in the public interest.
    \22\ We also reiterate that ``[i]f any provider believes it is 
being denied fair compensation . . . due, for example, to the 
interaction of our rate caps with the terms of the provider's 
existing service contracts--it may . . . seek preemption of the 
requirement to pay a site commission, to the extent that it believes 
that such a requirement is a state requirement and is inconsistent 
with the Commission's regulations.''
---------------------------------------------------------------------------

D. We Amend the Definition of ``Mandatory Tax or Mandatory Fee''

    27. In the 2015 ICS Order, we defined a Mandatory Tax or Mandatory 
Fee as ``a fee that a Provider is required to collect directly from 
Consumers, and remit to federal, state, or local governments.'' In his 
Petition, Hamden asks us to clarify these definitions. After 
considering the Hamden Petition, the record developed in response to 
that petition, and the text of the 2015 ICS Order, we now amend the 
definition of Mandatory Tax or Mandatory Fee to read: ``A fee that a 
Provider is required to collect directly from consumers, and remit to 
federal, state, or local governments. A Mandatory Tax or Fee that is 
passed through to a Consumer may not include a markup, unless the 
markup is specifically authorized by a federal, state, or local 
statute, rule, or regulation.'' The amended definition more clearly 
captures the Commission's decision to allow carriers to collect 
applicable pass-through taxes, but to prohibit markups, other than 
those specifically authorized by law.\23\
---------------------------------------------------------------------------

    \23\ This rule allows providers to collect Universal Service 
fees, and similar government taxes and fees, from consumers and 
remit the funds to the relevant government entity, in keeping with 
existing federal and state requirements. As the 2015 ICS Order makes 
clear, we distinguish between such taxes and fees and site 
commission payments.
---------------------------------------------------------------------------

    28. In his petition, Hamden claims that there has been 
``confusion'' regarding the Commission's definitions of the terms 
``authorized fee,'' ``mandatory tax,'' and mandatory fee'' in the 2015 
ICS Order, and regarding ``what fees and taxes the Commission intended 
to include as permissible under those terms.'' Although some commenters 
assert that the terms ``Mandatory Tax'' and ``Mandatory Fee'' were 
adequately defined by the 2015 ICS Order, other parties are open to 
further clarification from the Commission. The Wright Petitioners, for 
example, assert that ``Mr. Hamden's comments regarding the 
clarification of the rules associated with the definition of 
`Authorized Fee,' `Mandatory Tax,' and `Mandatory Fee' do merit further 
consideration.''

[[Page 62824]]

    29. After further review, we agree with Hamden that we should 
clarify the definition of Mandatory Tax and Mandatory Fee. While the 
definitions of these terms were clear from the text of 2015 ICS Order, 
we take this opportunity to amend our rules to more clearly track the 
language and intent of the 2015 ICS Order. The prohibition against 
markups that we adopted in the 2015 ICS Order is an important part of 
our efforts to ensure that the rates and fees end users pay for ICS are 
fair, just, and reasonable. Thus, we now amend 47 CFR 64.6000 to read: 
``Mandatory Tax or Mandatory Fee means a fee that a Provider is 
required to collect directly from Consumers, and remit to federal, 
state, or local governments. A Mandatory Tax or Fee that is passed 
through to a Consumer may not include a markup, unless the markup is 
specifically authorized by a federal, state, or local statute, rule, or 
regulation.''

E. We Deny All Other Aspects of the Hamden Petition

    30. As previously noted, the Hamden Petition asks the Commission to 
reconsider or clarify two additional aspects of the 2015 ICS Order. 
First, Hamden urges the Commission to reconsider its treatment of site 
commissions.\24\ Second, Hamden asks that the Commission clarify that 
ICS providers cannot use unregulated subsidiaries to circumvent the 
rule regarding charges for single call services. After considering 
Hamden's arguments, as well as the rest of the record, we deny both 
requests.
---------------------------------------------------------------------------

    \24\ As noted above, Hamden asks that the Commission consider 
adopting an additive to the ICS rate caps as an alternative to 
banning all payments to facilities. We address that alternative at 
length in the discussion above and increase our 2015 rate caps to 
better accommodate facilities' ICS-related costs. We find no other 
changes to our rate caps are warranted. Nor do we find any need to 
regulate site commissions at this time.
---------------------------------------------------------------------------

1. There Is No Need To Regulate Site Commissions at This Time
    31. In the 2015 ICS Order, we affirmed the Commission's previous 
finding that ``site commissions do not constitute a legitimate cost to 
the providers of providing ICS'' and, accordingly, did not include site 
commission payments in the cost data we used in setting our rate caps. 
Furthermore, although we encouraged states and correctional facilities 
to curtail or prohibit such payments, we concluded that ``we do not 
need to prohibit site commissions in order to ensure that interstate 
rates for ICS are fair, just, and reasonable and that intrastate rates 
are fair.''
    32. Hamden now seeks reconsideration of this conclusion, arguing 
that the Commission should ``prohibit payments to facilities in all 
forms.'' In the absence of such a ban, Hamden argues, ``facilities will 
continue to demand, and ICS providers will continue to pay site 
commissions . . . .'' Hamden also expresses concern that if providers 
are unwilling or unable to pay site commissions, ICS services ``may be 
curtailed, especially in smaller, less profitable facilities.''
    33. Several commenters oppose Hamden's request. ICSolutions, for 
example, asserts that we lack the legal authority to regulate site 
commissions.\25\ NCIC contends that prohibiting or capping site 
commissions will result in facilities being unable to recover their 
ICS-related costs, which, in turn, will lead to a reduction in inmate 
access. Finally, the Wright Petitioners argue that, even if the 
Commission were to ban site commissions, it is likely that providers 
and correctional facilities would simply ``seek new and innovative ways 
to funnel additional funds in connection with entering into their 
exclusive contracts.''
---------------------------------------------------------------------------

    \25\ As was the case in the 2015 ICS Order, we need not reach 
these arguments, given our decision to let facilities and providers 
negotiate a reasonable approach to facility costs, subject only to 
providers' obligations to adhere to our rate caps. In addition, as 
discussed above, we have raised the rate caps to a level that should 
ensure that providers are able to earn a reasonable profit even 
after compensating facilities for any costs they incur that are 
reasonably related to the provision of ICS. This should help ensure 
that facilities recover the costs they incur that are directly 
related to the provision of ICS.
---------------------------------------------------------------------------

    34. After reviewing the Hamden Petition and the subsequent record, 
we are not persuaded to reconsider our decision to refrain from 
regulating site commissions. We are not convinced, based on the current 
record, that regulation of site commissions is necessary or in the 
public interest. As we noted in the 2015 ICS Order, the ``decision to 
establish fair and reasonable rate caps for ICS and leave providers to 
decide whether to pay site commissions--and if so, how much to pay--is 
supported by a broad cross-section of commenters . . . underscor[ing] 
the reasonableness of our approach.'' Based on the record on 
reconsideration, as well as the record in the underlying proceeding, we 
find that the prudent course remains to ``focus on our core ratemaking 
authority in reforming ICS and not prohibit or specifically regulate 
site commission payments.'' \26\
---------------------------------------------------------------------------

    \26\ Our commitment to maintain our approach to site commission 
payments is further bolstered by our decision today to increase the 
rate caps to ensure that providers are able to compensate facilities 
for the reasonable costs they incur that are directly related to the 
provision of ICS. Our decision to increase our rate caps to better 
account for facilities' costs does not require us to cap or limit 
site commission payments. In other words, nothing in our rules, as 
revised by this Order, restricts a provider's ability to distribute 
as it chooses whatever revenue it collects under the adopted rate 
caps.
---------------------------------------------------------------------------

2. There Is No Need To Further Clarify the Single-Call Rule Adopted in 
the 2015 ICS Order
    35. In the 2015 ICS Order, we held that ``for fees for single-call 
and related services and third-party financial transaction fees, we 
allow providers to pass through only the charges they incur without any 
additional markup.'' Hamden asserts that the Commission should clarify 
that the rule adopted in the 2015 ICS Order that single-call service 
costs must be passed through to end users with no additional markup may 
not be circumvented by providers using unregulated subsidiaries 
imposing ``excessive financial transaction fees.''
    36. Most commenters disagree with Hamden's requested 
clarifications. Several commenters assert that the rule regarding 
charges for single call services is adequately defined in the 2015 ICS 
Order, and as a result, no clarification is needed.
    37. Having reviewed the arguments on both sides of the matter, we 
agree with the majority of commenters that there is no need to clarify 
the rule regarding single-call service costs. We are not persuaded, 
based on the current record, that the clarifications Hamden seeks are 
either necessary or in the public interest. Additionally, we reiterate 
our finding from the 2015 ICS Order that ``a major problem with single-
call and related services is that customers are often unaware that 
other payment options are available, such as setting up an account . . 
. . We encourage providers to make clear to consumers that they have 
other payment options available to them.'' We find that no further 
action is necessary at this time, particularly given that we already 
have sought further comment on third-party financial transactions and 
potential fee-sharing.

IV. Procedural Matters

A. Paperwork Reduction Act

    38. This document does not contain new or modified information 
collection requirements subject to the Paperwork Reduction Act of 1995 
(PRA), Public Law 104-13. Therefore, it does not contain any new or 
modified information collection burdens for small business concerns 
with fewer than 25 employees, pursuant to the Small Business Paperwork 
Relief Act of 2002,

[[Page 62825]]

Public Law 107-198, see 44 U.S.C. 3506(c)(4).

B. Congressional Review Act

    39. The Commission will send a copy of this Order in a report to be 
sent to Congress and the Government Accountability Office pursuant to 
the Congressional Review Act. See 5 U.S.C. 801(a)(1)(A).

C. Final Regulatory Flexibility Analysis

    40. As required by the Regulatory Flexibility Act of 1980, see 5 
U.S.C. 604, the Commission has prepared a Final Regulatory Flexibility 
Analysis (FRFA) of the possible significant economic impact on small 
entities of the policies and rules, as proposed, addressed in this 
order. The FRFA is set forth in Appendix C of the Order.

V. Ordering Clauses

    41. Accordingly, it is ordered that, pursuant to sections 1, 2, 
4(i)-(j), 201(b), 215, 218, 220, 276, 303(r), 403, and 405 of the 
Communications Act of 1934, as amended, 47 U.S.C. 151, 152, 154(i)-(j), 
201(b), 215, 218, 220, 276, 303(r), and 403, 405 and sections 1.1, 1.3. 
1.427, and 1.429 of the Commission's rules, 47 CFR 1.1, 1.3, 1.427, and 
1.429, the Petition for Reconsideration filed by Michael S. Hamden on 
January 19, 2016, IS GRANTED IN PART, and is otherwise DENIED, as 
described above.
    42. It is further ordered that part 64 of the Commission's Rules, 
47 CFR part 64, is AMENDED as set forth in Appendix A of the Order. 
These rules shall become effective December 12, 2016, except for the 
amendments to 47 CFR 64.6010(a) and (c), which shall become effective 
March 13, 2017.
    43. It is further ordered that the Commission's Consumer and 
Governmental Affairs Bureau, Reference Information Center, SHALL SEND a 
copy of this Order on Reconsideration to the Chief Counsel for Advocacy 
of the Small Business Administration.

List of Subjects in 47 CFR Part 64

    Claims, Communications common carriers, Computer technology, 
Credit, Foreign relations, Individuals with disabilities, Political 
candidates, Radio, Reporting and recordkeeping requirements, 
Telecommunications, Telegraph, Telephone.

Federal Communications Commission.
Marlene H. Dortch,
Secretary.

Final Rules

    For the reasons discussed in the preamble, the Federal 
Communications Commission amends 47 CFR part 64 as follows:

PART 64--MISCELLANEOUS RULES RELATING TO COMMON CARRIERS

0
1. The authority citation for part 64 is revised to read as follows:

    Authority:  47 U.S.C. 154, 254(k); 403(b)(2)(B), (c), Pub. L. 
104-104, 110 Stat. 56. Interpret or apply 47 U.S.C. 201, 218, 222, 
225, 226, 227, 228, 254(k), 276, 616, 620, and the Middle Class Tax 
Relief and Job Creation Act of 2012, Public Law 112-96, unless 
otherwise noted.

Subpart FF--Inmate Calling Services

0
2. Revise Sec.  64.6000 paragraph (n) to read as follows:


Sec.  64.6000  Definitions.

* * * * *
    (n) Mandatory Tax or Mandatory Fee means a fee that a Provider is 
required to collect directly from consumers, and remit to federal, 
state, or local governments. A Mandatory Tax or Fee that is passed 
through to a Consumer may not include a markup, unless the markup is 
specifically authorized by a federal, state, or local statute, rule, or 
regulation;
* * * * *

0
3. Effective December 12, 2016, amend Sec.  64.6010 by revising 
paragraphs (b) and (d) through (f) to read as follows:


Sec.  64.6010  Inmate Calling Services rate caps.

* * * * *
    (b) No Provider shall charge, in any Prison it serves, a per-minute 
rate for Debit Calling, Prepaid Calling, or Prepaid Collect Calling in 
excess of:
    (1) $0.13;
    (2) [Reserved]
* * * * *
    (d) No Provider shall charge, in the Prisons it serves, a per-
minute rate for Collect Calling in excess of:
    (1) $0.16 after the December 12, 2016;
    (2) $0.15 after July 1, 2017; and
    (3) $0.13 after July 1, 2018, and going forward.
    (e) For purposes of this section, the initial ADP shall be 
calculated, for all of the Correctional Facilities covered by an Inmate 
Calling Services contract, by summing the total number of inmates from 
January 1, 2015, through the effective date of the Order, divided by 
the number of days in that time period;
    (f) In subsequent years, for all of the correctional facilities 
covered by an Inmate Calling Services contract, the ADP will be the sum 
of the total number of inmates from January 1st through December 31st 
divided by the number of days in the year and will become effective on 
January 31st of the following year.
    4. Effective March 13, 2017, revise Sec.  64.6010(a) and (c) to 
read as follows:


Sec.  64.6010 Inmate  Calling Services rate caps.

    (a) No Provider shall charge, in the Jails it serves, a per-minute 
rate for Debit Calling, Prepaid Calling, or Prepaid Collect Calling in 
excess of:
    (1) $0.31 in Jails with an ADP of 0-349;
    (2) $0.21 in Jails with an ADP of 350-999; or
    (3) $0.19 in Jails with an ADP of 1,000 or greater.
* * * * *
    (c) No Provider shall charge, in the Jails it serves, a per-minute 
rate for Collect Calling in excess of:

----------------------------------------------------------------------------------------------------------------
                                                                   Collect rate    Collect rate    Collect rate
                                                                  cap per MOU as  cap per MOU as  cap per MOU as
                    Size and type of facility                      of effective     of July 1,      of July 1,
                                                                       date            2017            2018
----------------------------------------------------------------------------------------------------------------
0-349 Jail ADP..................................................           $0.58           $0.45           $0.31
350-999 Jail ADP................................................            0.54            0.38            0.21
1,000+ Jail ADP.................................................            0.54            0.37            0.19
----------------------------------------------------------------------------------------------------------------


[[Page 62826]]

* * * * *
[FR Doc. 2016-21637 Filed 9-12-16; 8:45 am]
 BILLING CODE 6712-01-P



                                           62818            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations

                                           comment is received, HHS will publish                   Smallpox Countermeasures, which                       FEDERAL COMMUNICATIONS
                                           a timely withdrawal of the rule in the                  expired on January 23, 2008. Vaccine                  COMMISSION
                                           Federal Register.                                       recipients and accidental vaccinia
                                           FOR FURTHER INFORMATION CONTACT:                        contacts had 1 and 2 years, respectively,             47 CFR Part 64
                                           Questions or comments regarding the                     to file a request for program benefits.
                                                                                                                                                         [WCB: WC Docket No. 12–375; FCC 16–
                                           Smallpox Vaccine Injury Compensation                    The SVICP ended on January 23, 2010.                  102]
                                           Program should be directed to Narayan                      Alternatively, based on a credible risk
                                           Nair, M.D., Acting Director, Division of                that the threat of exposure to variola                Rates for Interstate Inmate Calling
                                           Injury Compensation Programs,                           virus, the causative agent of smallpox,               Services
                                           Healthcare Systems Bureau, HRSA,                        constitutes a public health emergency,
                                           5600 Fishers Lane, Room 08N146B,                        the Secretary issued a Declaration (73                AGENCY:  Federal Communications
                                           Rockville, MD 20857, by phone at (301)                  FR 61869–61871) covering smallpox                     Commission.
                                           443–5287, or by email at                                countermeasures under the Public                      ACTION: Final rule.
                                           nnair@hrsa.gov.                                         Readiness and Emergency Preparedness
                                                                                                   Act of 2005 (PREP Act), with an                       SUMMARY:   In this document, the
                                           SUPPLEMENTARY INFORMATION: In                                                                                 Commission continues its reform of the
                                                                                                   effective date of January 24, 2008. The
                                           response to Executive Order 13563, Sec.                 PREP Act authorizes the establishment                 inmate calling services (ICS)
                                           6(a), which urges agencies to ‘‘repeal’’                and administration of the                             marketplace by responding to points
                                           existing regulations that are                           Countermeasures Injury Compensation                   raised in a petition filed by Michael S.
                                           ‘‘outmoded’’ from the Code of Federal                   Program, whose implementing                           Hamden, seeking reconsideration of
                                           Regulations (CFR), HHS is removing 42                   regulation, at 42 CFR part 110, is based              certain aspects of the Commission’s
                                           CFR part 102. Notice and comment are                    on the SVICP’s regulation and provides                2015 ICS Order. Specifically, the
                                           not required for this rule, because it                  similar benefits. On December 9, 2015,                Commission amends its rate caps to
                                           affects agency organization, procedure,                 the PREP Act Declaration was amended                  better allow ICS providers to recover
                                           or practice under 5 U.S.C. 553(b)(A).                   and republished (80 FR 76546–76553),                  costs incurred as a result of providing
                                           Furthermore, HHS believes that there is                 extending the effective time period to                inmate calling services, including the
                                           good cause hereby to bypass notice and                  December 31, 2022, and deleting                       costs of reimbursing facilities for any
                                           comment and proceed to a direct final                   obsolete language referring to SEPPA.                 costs they may incur that are reasonably
                                           rule, pursuant to 5 U.S.C. 553 (b)(B).                                                                        and directly related to the provision of
                                           The action is non-controversial, as it                  Executive Order 12866                                 service. The Order also clarifies the
                                           merely removes a provision from the                       This action does not meet the criteria              definition of ‘‘mandatory taxes and
                                           CFR that is obsolete. This rule poses no                for a significant regulatory action as set            fees’’ and addresses other arguments
                                           new substantive requirements on the                     out under Executive Order 12866, and                  raised by Mr. Hamden.
                                           public. Accordingly, HHS believes this                  review by the Office of Management and                DATES: The rules adopted in this
                                           direct final rule will not elicit any                   Budget has accordingly not been                       document shall become effective
                                           significant adverse comments, but if                    required.                                             December 12, 2016, except for the
                                           such comments are received HHS will
                                                                                                   Regulatory Flexibility Act                            amendments to 47 CFR 64.6010(a) and
                                           publish a timely notice of withdrawal in
                                                                                                                                                         (c), which shall become effective March
                                           the Federal Register.                                      This action will not have a significant
                                                                                                                                                         13, 2017.
                                                                                                   economic impact on a substantial
                                           I. Background                                                                                                 FOR FURTHER INFORMATION CONTACT: Gil
                                                                                                   number of small entities. Therefore, the
                                              The Smallpox Emergency Personnel                     regulatory flexibility analysis provided              Strobel, Wireline Competition Bureau,
                                           Protection Act of 2003 (SEPPA), (42                     for under the Regulatory Flexibility Act              Pricing Policy Division at (202) 418–
                                           U.S.C. 239 et seq.) enacted on April 30,                is not required.                                      1540 or at Gil.Strobel@fcc.gov.
                                           2003, authorized the Secretary of the                                                                         SUPPLEMENTARY INFORMATION: This is a
                                           Department of Health and Human                          Paperwork Reduction Act                               summary of the Commission Order on
                                           Services (the Secretary), through the                     This action does not affect any                     Reconsideration, released August 9,
                                           establishment of the Smallpox Vaccine                   information collections.                              2016. The full text of this document
                                           Injury Compensation Program (SVICP),                    List of Subjects in 42 CFR Part 102                   may be downloaded at the following
                                           to provide benefits and/or compensation                                                                       internet address: https://apps.fcc.gov/
                                           to certain persons who sustained                          Biologics, Immunization, Public                     edocs_public/attachmatch/FCC-16-
                                           covered injuries as a direct result of the              health, Smallpox.                                     102A1.docx This document does not
                                           administration of covered smallpox                                                                            contain new or modified information
                                                                                                   PART 102—[REMOVED]
                                           countermeasures (including the                                                                                collection requirements subject to the
                                           smallpox vaccine) or as a result of                     ■ For reasons set out in the preamble,                Paperwork Reduction Act of 1995
                                           vaccinia contracted through accidental                  and under the authority at 5 U.S.C. 301,              (PRA), Public Law 104–13.
                                           vaccinia contact. The SVICP’s                           HHS amends 42 CFR chapter I by                        I. Executive Summary
                                           implementing regulation was codified at                 removing part 102.
                                           42 CFR part 102.                                                                                                 1. In this order, we respond to the
                                              The SVICP provided compensation                        Dated: August 26, 2016.                             petition filed by Michael S. Hamden
                                           for unreimbursed medical expenses                       James Macrae,                                         and amend our rate caps to improve the
                                           and/or lost employment income to                        Acting Administrator, Health Resources and            ability of providers to cover costs
                                           eligible individuals for covered injuries               Services Administration.                              facilities may incur that are reasonably
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                                           sustained as a direct result of the                       Approved: September 7, 2016.                        related to the provision of ICS.
                                           smallpox vaccine or accidental vaccinia                 Sylvia M. Burwell,                                       • The Commission is statutorily
                                           inoculation, and/or death benefits to                   Secretary, Department of Health and Human             mandated to ensure ICS rates are just,
                                           certain survivors of these individuals.                 Services.                                             fair, and reasonable and to promote
                                           The Secretary did not extend SEPPA’s                    [FR Doc. 2016–21888 Filed 9–12–16; 8:45 am]           access to ICS by inmates and their
                                           Declaration Regarding Administration of                 BILLING CODE 4165–15–P                                families and friends. In response to


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                                                            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations                                                62819

                                           claims our prior decision not to include                required by the Act. In setting the rate              ICS providers. The Wright Petitioners
                                           certain costs in our rate cap calculations              caps, we declined to include the cost of              opposed the petitions, stressing the
                                           threatens the further deployment of ICS,                site commissions, which are payments                  importance of the ‘‘overwhelmingly
                                           we are increasing the rate caps to reflect              from facilities to providers, because we              positive public interest benefits from the
                                           the costs facilities may incur that are                 found that such payments are not a                    adoption of the [2013 ICS Order]’’ and
                                           reasonably related to the provision of                  legitimate cost of providing ICS. We did              expressing concern that a stay of the
                                           ICS.                                                    not, however, prohibit providers from                 2015 ICS Order would delay relief to
                                              • Acting upon the current record,                    paying site commissions. Instead, we let              consumers and harm the public interest.
                                           including Hamden Petition and other                     providers and facilities negotiate over                  5. On January 22, 2016, the Wireline
                                           input received after the 2015 ICS Order,                whether providers would make site                     Competition Bureau (WCB or Bureau)
                                           the Commission concludes that facilities                commission payments and, if so, what                  issued an order denying the stay
                                           may incur costs directly related to the                 payments are appropriate. Our approach                petitions of GTL, Securus, and Telmate.
                                           provision of ICS. Providers and facilities              offered ICS providers and facilities the              The Bureau found that the petitioners
                                           claim the 2015 rate caps prevent them                   freedom to negotiate compensation that                failed to demonstrate that they would
                                           from recovering all of their reasonable                 is fair to each, while also ensuring that             suffer irreparable harm if the 2015 ICS
                                           costs. We now revise our rate caps to                   ICS consumers are charged rates that are              Order was not stayed. The Bureau also
                                           expressly account for the possibility of                fair, just, and reasonable.                           was not persuaded that the petitioners
                                           reasonable facility costs related to ICS.                  3. In addition to setting rate caps for            were likely to succeed on the merits of
                                              • Our rate caps continue to reflect the              interstate and intrastate ICS calls, we               their arguments or that a stay would be
                                           difference in the per-minute costs                      discussed what costs, if any, facilities              in the public interest. To the contrary,
                                           between smaller facilities and their                    incur that are reasonably attributable to             the Bureau noted that other parties—
                                           larger counterparts, thus ensuring                      ICS. Specifically, we considered                      particularly ICS consumers—would
                                           providers are fairly compensated for                    whether we should expressly provide                   likely be harmed if the relevant
                                           their ICS costs.                                        for recovery of such costs through an                 provisions of the 2015 ICS Order were
                                              • After reviewing the record and the                 additive to the per-minute rate caps                  stayed.
                                           Hamden Petition, we amend the                           limiting the prices providers may charge                 6. After the Bureau issued its order
                                           definition of ‘‘Mandatory Tax or                        inmates and their families. The record                denying the stay petitions, the providers
                                           Mandatory Fee.’’ The amended                            before us on this point was relatively                appealed the 2015 ICS Order to the D.C.
                                           definition eliminates confusion and                     limited. Moreover, the data we had was                Circuit. On March 7, 2016, the court
                                           more clearly reflects the Commission’s                  mixed regarding the costs, if any,                    stayed two provisions of the
                                           decision to prohibit providers from                     facilities incur that are reasonably                  Commission’s ICS rules: 47 CFR 64.6010
                                           marking up mandatory taxes or fees that                 related to the provision of ICS. Some                 (setting caps on ICS calling rates that
                                           they pass through to consumers, unless                  commenters argued that many of the                    vary based on the size and type of
                                           the markup is specifically authorized by                activities that facilities claim as ICS-              facility being served) and 47 CFR
                                           statute, rule, or regulation.                           related costs are actually performed by               64.6020(b)(2) (setting caps on charges
                                              • Having considered the Hamden                       ICS providers. Other commenters,                      and fees for single-call services). The
                                           Petition and the record as a whole, we                  however, asserted that correctional                   D.C. Circuit’s March 7 Order denied
                                           deny all other aspects of the Petition.                 facilities incur a variety of costs related           motions for stay of the Commission’s
                                           Specifically, we are not persuaded to                   to ICS that providers do not. These costs             ICS rules ‘‘in all other respects.’’ On
                                           reconsider our decision to refrain from                 included expenses related to ‘‘call                   March 23, 2016, the D.C. Circuit
                                           regulating site commissions. Nor are we                 monitoring, responding to ICS system                  modified the stay imposed in the March
                                           persuaded, based on the current record,                 alerts, responding to law enforcement                 7 Order to provide that ‘‘47 CFR 64.6030
                                           of the need to further clarify the Single-              requests for records/recordings, call                 (imposing interim rate caps)’’ be stayed
                                           Call Rule adopted in the 2015 ICS                       recording analysis, enrolling inmates for             as applied to ‘‘intrastate calling services.
                                           Order.                                                  voice biometrics, and other duties.’’ As              Final briefs from the parties are due to
                                           II. Background                                          we noted, ‘‘[e]ven commenters asserting               the Court on October 5, 2016, and oral
                                                                                                   that facilities incur costs that are                  arguments have not yet been scheduled.
                                              2. This Order is the latest in a                     properly attributable to the provision of
                                           proceeding that began in 2012, when the                                                                          7. On January 19, 2016, Michael S.
                                                                                                   ICS do not agree on the extent of those               Hamden, an attorney who has both
                                           Commission issued a notice of proposed                  costs.’’ In the 2015 ICS Order, we
                                           rulemaking 78 FR 4369, January 22,                                                                            represented prisoners and served as a
                                                                                                   declined to adopt a per-minute                        corrections consultant filed a Petition
                                           2013 in response to long-standing                       ‘‘additive,’’ because of our view that the
                                           petitions seeking relief from certain ICS                                                                     for Partial Reconsideration, seeking
                                                                                                   costs facilities claimed to incur in                  reconsideration of certain aspects of the
                                           rates and practices. The Hamden                         allowing ICS were ‘‘already built into
                                           Petition seeks partial reconsideration of                                                                     2015 ICS Order. Hamden asks the
                                                                                                   our rate cap calculations and should not
                                           the 2015 ICS Order, in which we                                                                               Commission to reconsider its decision
                                                                                                   be recovered through an ‘additive’ to the
                                           adopted comprehensive reforms to the                                                                          not to prohibit providers from paying
                                                                                                   ICS rates.’’
                                           ICS market, including tiered rate caps                     4. Following the release of the 2015               site commissions or, in the alternative,
                                           for both interstate and intrastate ICS                  ICS Order, four ICS providers filed                   to mandate a ‘‘modest, per-minute
                                           calls, and limits on ancillary service                  petitions for stay before the                         facility cost recovery fee that would be
                                           charges. In the 2015 ICS Order, we                      Commission, including Global Tel*Link                 added to the rate caps.’’ 1 In short,
                                           focused on our core authority over ICS                  Corporation (GTL), Securus                            Hamden, like several of the ICS
                                           rates, adopting rate caps in fulfillment                Technologies, Inc. (Securus), Telmate,                providers, asserts that at least some
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                                           of our obligation to ensure that                        LLC (Telmate), and CenturyLink. GTL                   portion of site commissions serves to
                                           compensation for ICS calls is fair, just,               and Telmate, in particular, argued that               reimburse facilities for reasonable costs
                                           and reasonable. We capped ICS rates at                  the Commission was required to include                  1 Although never clearly stated, the Petition
                                           levels that we found would be just and                  the costs of paying site commissions in               appears to seek to limit any payments to facilities
                                           reasonable and would ensure that                        the rate caps and that it set the rate caps           to the proposed ‘‘facility cost-recovery fee’’ that
                                           providers are fairly compensated, as                    below the documented costs of many                    would be added to the per-minute rate caps.



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                                           62820            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations

                                           that facilities incur in providing ICS,                 costs they may incur that are reasonably                promoting deployment of ICS and
                                           and that excluding site commissions                     and directly related to the provision of                ensuring that ICS rates are fair to both
                                           entirely from our rate cap calculations                 ICS.2 We also find that these rate caps                 providers and consumers.
                                           results in rates that are too low to allow              will adequately ensure that rates for ICS                  11. As the Commission has repeatedly
                                           providers to pay facilities for their                   consumers will be fair, just, and                       explained, providers should be able to
                                           reasonable ICS-related costs and still                  reasonable. Thus, we grant the Hamden                   recover costs that are ‘‘reasonably and
                                           earn a profit. Hamden also asks the                     Petition to the extent that it seeks an                 directly related to the provision of ICS’’
                                           Commission to clarify ‘‘the meaning of                  increase in the ICS rate caps to                        through the ICS rates. The Commission
                                           the terms ‘mandatory fee,’ ‘mandatory                   expressly account for reasonable facility               has also recognized that correctional
                                           tax,’ and ‘authorized fee’ as they are                  costs.3 We also grant the Hamden                        facilities may incur costs that are
                                           used in the [2015 ICS Order].’’ Finally,                Petition to the extent that it seeks a                  reasonably related to the provision of
                                           Hamden seeks clarification that ICS                     clarification of the definitions of the                 ICS. With both the Mandatory Data
                                           providers ‘‘cannot circumvent the                       terms ‘‘Mandatory Taxes’’ and                           Collection and the 2014 ICS FNPRM,
                                           Second ICS Order’s rule regarding                       ‘‘Mandatory Fees.’’ We deny the                         the Commission took steps to determine
                                           charges for single-call services through                Hamden Petition in all other respects.                  the costs involved in providing ICS. For
                                           the use of unregulated subsidiaries to                                                                          example, in the Mandatory Data
                                           serve as the companies that charge                      A. The Rate Caps Should Account for                     Collection, the Commission required
                                           third-party transaction fees for such                   Costs Reasonably and Directly Related                   ICS providers to submit their costs
                                           services.’’ On February 11, 2016, the                   to the Provision of ICS                                 related to the provision of ICS,
                                           Commission’s Consumer and                                  10. The Commission has a statutory                   including costs related to
                                           Government Affairs Bureau (CGB)                         duty to set rates that are fair, just, and              telecommunications, equipment, and
                                           issued a Public Notice seeking comment                  reasonable and to promote access to ICS                 security. In addition, in the 2014 ICS
                                           on the Hamden Petition. Multiple                        by inmates and their families and                       FNPRM, the Commission sought
                                           parties submitted responses and                         friends. Accordingly, one of our goals is               comment on the ‘‘actual costs’’ that
                                           oppositions to the Hamden Petition,                     to ensure that inmates and their families               facilities may incur in the provision of
                                           including ICS providers, facilities, and                have as much access as possible to this                 ICS and the appropriate vehicle for
                                           the Wright Petitioners. Hamden also                     vital communications service. Some                      enabling facilities to recover such costs.
                                           submitted a reply to the responses and                  parties in the reconsideration                          The Commission also sought comment
                                           oppositions on April 4, 2016. We now                    proceeding have asserted that our prior                 on whether any such costs should be
                                           act on these filings.                                   decision not to include certain costs in                recoverable though the per-minute rates
                                           III. Discussion                                         our rate cap calculations could pose a                  ICS providers charge inmates and their
                                                                                                   risk to the continued deployment and                    families.
                                              8. After reviewing the Hamden                        development of ICS. Our reforms would                      12. After considering a ‘‘wide range of
                                           Petition, the arguments made in                         not achieve their purpose if they                       conflicting views’’ regarding facilities’
                                           response to the Petition, and other                     resulted in less robust services for                    costs, we acknowledged, in the 2015 ICS
                                           relevant evidence in the record, we find                inmates and those who wish to                           Order, the possibility that facilities
                                           that: (1) At least some facilities likely               communicate with them. As a result,                     incur some costs to provide ICS. We
                                           incur costs that are directly and                       out of an abundance of caution, we are                  concluded, however, that the record at
                                           reasonably related to the provision of                  increasing the rate caps to better reflect              that time ‘‘indicate[d] that if facilities
                                           ICS, (2) it is reasonable for those                     the costs that facilities claim to incur                incurred any legitimate costs in
                                           facilities to expect providers to                       that are directly and reasonably related                connection with ICS, those costs would
                                           compensate them for those costs, (3)                    to the provision of ICS. This action                    likely amount to no more than one or
                                           such costs are a legitimate cost of ICS                 better enables the Commission to                        two cents per billable minute.’’ We
                                           that should be accounted for in our rate                achieve its twin statutory mandates of                  further concluded that the rate caps we
                                           cap calculations, and (4) our existing                                                                          adopted were ‘‘sufficiently generous to
                                           rate caps do not separately account for                    2 As explained below, because we do not regulate     cover any such costs.’’ Accordingly, we
                                           such costs. Accordingly, out of an                      site commissions in this order (and have not done       declined to adopt any of the proposals
                                           abundance of caution, we increase our                   so previously), any revenues derived under these
                                                                                                                                                           seeking an ‘‘additive’’ to our rate caps to
                                           rate caps to better ensure that ICS                     rate caps may be passed through to facilities.
                                                                                                      3 As noted above, Hamden appears to favor an         cover facilities’ costs.
                                           providers are able to receive fair
                                                                                                   approach whereby the Commission would adopt an
                                           compensation for their services,                        ‘‘additive’’ to our existing rate caps and prohibit
                                                                                                                                                           B. The Hamden Petition and Underlying
                                           including the costs they may incur in                   providers from paying any site commissions beyond       Record Demonstrate That the Existing
                                           reimbursing facilities for expenses                     the additive. We maintain our view that prohibiting     Rate Caps May Not Adequately Account
                                           reasonably and directly related to the                  site commission payments is not necessary at this       for Facility Costs
                                                                                                   time. As we noted in the 2015 ICS Order, ‘‘this
                                           provision of ICS. Specifically, we                      approach is consistent with the Commission’s              13. With the benefit of the record
                                           increase our rate caps for debit and                    general preference to rely on market forces, rather     developed since the 2015 ICS Order, we
                                           prepaid ICS calls to $0.31 per minute for               than regulatory intervention, wherever reasonably       now conclude that at least some
                                           jails with an average daily population                  possible.’’ Correctional authorities have every
                                                                                                   incentive to accept whatever commissions                facilities likely incur costs directly
                                           (ADP) below 350, $0.21 per minute for                   providers can pay within the rate caps given the        related to the provision of ICS and that
                                           jails with an ADP between 350 and 999,                  benefits ICS confers on both facilities and inmates.    those costs may in some instances
                                           $0.19 per minute for jails with an ADP                  In addition, we note that our approach obviates the     amount to materially more than one or
                                           of 1,000 or more, and $0.13 per minute                  need to address arguments challenging our
                                                                                                   authority to regulate site commission payments.         two cents a minute.4 Providers and
                                           for prisons. As discussed below, we also
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                                                                                                   Contrary to the suggestion in one dissent, although
                                           increase the rate caps for collect calls by             we have not elected to adopt the precise mechanism         4 We continue to hold that site commission

                                           a commensurate amount.                                  that Hamden appears to have advocated for               payments should not be considered in determining
                                              9. We find that our revised rate caps                ‘‘offset[ting]’’ the facilities’ claimed costs of       fair or reasonable rates, except to the extent those
                                                                                                   providing access to ICS, our approach to ensuring       payments reflect costs facilities incur that are
                                           will allow inmate calling providers to                  that our rate caps adequately account for facilities’   directly related to the provision of ICS. As we
                                           recover their costs of providing ICS even               reasonable ICS-related costs is, at a minimum, a        explained in the 2015 ICS Order, ‘‘[p]assing the
                                           while reimbursing facilities for any                    logical outgrowth of the Hamden Petition.               non-ICS-related costs that comprise site



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                                                            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations                                                      62821

                                           facilities have claimed that the current                 with the provision of ICS and, more                        $0.09 per minute for the smallest jails.7
                                           rate caps prevent them from recovering                   importantly . . . handle ALL of the                        In adopting these revisions to our rate
                                           all of their reasonable costs. Similarly,                monitoring of inmate calls.’’                              caps, we once again rely on our core
                                           some parties have argued that our 2015                     16. NSA’s arguments echo claims                          ratemaking authority.8
                                           rate caps may not have been ‘‘generous’’                 other parties have made in their filings                      19. As noted above, in the 2015 ICS
                                           or conservative enough to cover all of                   before the D.C. Circuit. For example,                      Order, we agreed with parties that
                                           the ICS-related costs that we expected                   representatives of state and local                         argued that facilities’ reasonable ICS-
                                           providers to incur.                                      governments cite ‘‘evidence that jails                     related costs likely amounted to no
                                              14. The Hamden Petition asks the                      and prisons incur real and substantial                     more than one or two cents per minute
                                           Commission, among other things, to                       costs in allowing access to ICS.’’ More                    and did not require an adjustment to our
                                           reconsider its decision not to ‘‘mandate                 specifically, they contend that                            rate caps. Upon further consideration,
                                           a modest, per-minute facility cost-                      correctional facilities can spend ‘‘over                   and with the benefit of an expanded
                                           recovery fee that would be added to the                  $100,000 a month to provide ICS                            record, we now conclude that we
                                           rate caps.’’ Notwithstanding the debate                  privileges to inmates, most of which                       should increase our rate caps in light of
                                           regarding the nature and extent of the                   goes into the labor hours required to                      claims that that some facilities may
                                           costs that correctional facilities incur,                                                                           incur more significant costs that are
                                                                                                    facilitate and monitor inmates’ use of
                                           the Petition asserts that ‘‘it seems clear                                                                          reasonably related to the provision of
                                                                                                    ICS.’’ Similarly, Telmate has argued that
                                           that facilities do incur some                                                                                       ICS. After reviewing the Hamden
                                                                                                    our 2015 rate caps are not ‘‘sufficiently
                                           administrative and security costs that                                                                              Petition, and the record developed in
                                                                                                    generous’’ to cover the ‘‘costs that
                                           would not exist but for ICS.’’ Hamden                                                                               response to the Petition, we find that
                                                                                                    facilities bear in providing ICS.’’
                                           notes that the idea of a cost recovery                                                                              facilities—particularly smaller
                                           mechanism has gained support from a                        17. These arguments are consistent                       facilities—may face costs that are
                                           broad range of parties, including ‘‘ICS                  with earlier filings claiming that                         considerably higher than one or two
                                           providers, law enforcement, a state                      facilities may incur costs related to the                  cents per minute. Out of an abundance
                                           regulator, and some in the inmate                        provision of ICS that are ‘‘non-trivial.’’                 of caution, we increase our rate caps to
                                           advocacy community.’’ Finally, Hamden                    Out of an abundance of caution, we now                     account for this possibility and to better
                                           concludes that ‘‘[t]he lack of perfectly                 revise our rate caps to incorporate those                  ensure that providers are fairly
                                           accurate data . . . does not preclude a                  costs more fully.                                          compensated for their reasonable ICS
                                           rational cost recovery mechanism and a                   C. We Increase Our Rate Caps To Better                     costs—including costs they may incur
                                           legally sustainable Order.’’ As Hamden                   Reflect Evidence in the Record                             in reimbursing facilities for
                                           notes, ‘‘[e]ven in the absence of absolute                                                                          expenditures that are reasonably related
                                           certainty regarding . . . facility                         18. In view of the further evidence                      to the provision of ICS—and that
                                           administrative costs, the Commission                     and arguments we have received, we                         providers and facilities have stronger
                                           can make a rational decision’’ based on                  now reconsider our earlier rate caps                       incentives to promote increased
                                           the record before us.                                    insofar as they did not separately                         deployment of, and access to, ICS.9
                                              15. In response to the Hamden                         account for ICS costs that facilities may                     20. The rate caps we adopted in the
                                           Petition, we received comments from                      incur.5 Accordingly, we increase our                       2015 ICS Order were based on 2012 and
                                           numerous parties agreeing that the                       rate caps to better reflect the costs that                 2013 data that providers submitted in
                                           existing rate caps do not adequately                     facilities incur that are reasonably                       response to the Mandatory Data
                                           account for ICS costs that facilities may                related to the provision of ICS. In                        Collection. While we still find that the
                                           incur. While not all of the commenters                   addition, consistent with our findings in                  cost data from Mandatory Data
                                           agree with Hamden’s preferred                            the 2015 ICS Order and with the                            Collection are an appropriate basis for
                                           approach, many of the comments                           evidence in the record, we recognize                       constructing rate caps, we also
                                           submitted assert that facilities incur                   that the per-minute costs associated                       recognize that due to our jurisdictional
                                           costs greater than those we allowed for                  with ICS are higher in smaller facilities                  limitations, the Mandatory Data
                                           under our 2015 rate caps. For example,                   than in larger ones. Thus, we increase                     Collection only included cost
                                           NSA states that ‘‘[i]n many cases, the                   our rate caps more for smaller facilities                  information from providers, and not
                                           duties performed by Sheriffs and jails                   than for larger ones.6 Specifically, we                    from facilities. Providers reported their
                                           are the same or similar in nature as the                 rely on the analyses submitted by NSA                      own costs, but were not obligated to
                                           security features and duties found by                    and by Baker/Wood to increase our rate                     submit information about costs incurred
                                           the Commission as recoverable cost,                      caps by $0.02 per minute for prisons, by                   by facilities. Indeed, there is no reason
                                           including monitoring calls, determining                  $0.05 per minute for larger jails, and by                  to believe that providers necessarily had
                                           numbers to be blocked and unblocked,                                                                                access to the information needed to
                                           enrolling inmates in voice biometrics                      5 We do not, however, revisit the rate structure or      determine facility costs. As a result, the
                                           service and maintenance and repair of                    overall methodology used in the 2015 ICS Order.            information on facilities’ ICS-related
                                           ICS equipment.’’ NSA acknowledges                        Specifically, we reject Telmate’s argument that our
                                           that providers perform security and                      rate caps ‘‘are based on a flawed methodology, and           7 As explained below, Baker/Wood and NSA
                                                                                                    thus cannot be saved by the proposed rate                  provided the most credible data regarding facilities’
                                           administrative tasks ‘‘in some cases,’’                  increase[s].’’ This argument addresses the                 costs and we find that a hybrid of those two
                                           but asserts that in many other cases,                    fundamental structure of our rate caps and                 proposals yields the most reliable basis for
                                           those tasks fall to Sheriffs and jails, not              methodology and goes to the heart of our 2015 ICS          determining how much we must increase our rate
                                           providers. This view is supported by                     Order. As such, the argument appears to be an              caps to ensure that providers can compensate
                                                                                                    untimely—and improperly presented—request for              facilities for the costs the facilities incur that are
                                           Pay Tel, which has asserted that ‘‘jails,                reconsideration of that order.                             reasonably related to the provision of ICS. The rate
                                           not ICS providers, perform the lion’s                                                                               increases we adopt today are also supported by the
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                                                                                                      6 Consistent with our conclusion in the 2015 ICS
                                           share of administrative tasks associated                 Order, we find that providers will need more time          Pay Tel Proposal.
                                                                                                    to transition all of the country’s jails to the new rate     8 Accordingly, and for the reasons described

                                           commission payments . . . onto inmates and their         caps than to transition prisons. Accordingly, we           below, we do not prohibit or regulate site
                                           families as part of the costs used to set rate caps      adopt a six-month transition period for jails, in          commission payments.
                                           would result in rates that exceed the fair               order to ‘‘give providers and jails enough time to           9 Several parties have warned that access to ICS

                                           compensation required by section 276 and that are        negotiate (or renegotiate) contracts to the extent         may be reduced if our rate caps fail to account for
                                           not just and reasonable, as required by section 201.’’   necessary to comply’’ with our new rules.                  facilities’ reasonable ICS-related costs.



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                                           62822            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations

                                           costs before the Commission came from                        22. The rate caps we adopt today are               $0.54 per minute for jails with ADP
                                           filings received in response to the 2014                  based on a hybrid of the Baker/Wood                   greater than 1000, $0.54 per minute for
                                           ICS FNPRM.10 Unlike the responses to                      and NSA Proposals. The Baker/Wood                     jails with ADP between 350 and 999,
                                           the Mandatory Data Collection,                            proposal is premised on Baker’s view                  and $0.58 per minute for jails with ADP
                                           however, which required providers to                      that ‘‘some form of facility cost recovery            less than 350.12 To arrive at these
                                           quantify various costs incurred in                        is critical,’’ and is supported by Baker’s            numbers, we compared the Baker/Wood
                                           providing ICS, facilities’ responses to                   and Wood’s independent reviews of cost                and NSA proposals and, in order to
                                           the questions in the 2014 ICS FNPRM                       support data. The NSA Proposal is                     produce a conservative rate, took the
                                           about facility costs were purely                          based on the NSA’s cost survey, which                 higher additive rate of the two
                                           voluntary and consisted mostly of more                    gathered information on the costs to                  proposals.13 In the instance where even
                                           general, narrative descriptions. The                      sheriffs of providing security and                    the low end of NSA’s proposed rate
                                           paucity of quantitative data made                         administrative functions necessary to                 range was greater than the rate proposed
                                           facility costs more difficult to measure                  allow ICS in jails, including the salaries            by Baker and Wood, we selected the
                                           than providers’ costs, a problem                          and the benefits for the officers and                 lower end of the NSA rate range to
                                           exacerbated by disputes in the record                     employees performing the ICS-related                  better account for the suggestions of
                                           regarding which of the costs involved in                  duties. Both of these proposals merit                 both proposals.14
                                           providing ICS could reasonably be                         significant consideration, particularly                  24. The approach we use to increase
                                           attributed to providers, and which could                  given that they arrive at similar                     the rates to the levels we adopt today
                                           reasonably be attributed to facilities.                   conclusions: Baker and Wood                           has the primary advantage of being
                                           This led us to discount claims that                       recommend adopting a cost recovery                    supported by two separate and
                                           facilities faced costs that should be                     mechanism of $0.07 per minute for jails               independent sets of data. It has the
                                           recovered through the ICS rates.                          with ADP less than 349, $0.05 for jails               additional advantage of being supported
                                              21. Given these limitations, we relied                 with ADP between 350 and 999, $0.05                   by credible, independent participants in
                                           almost completely on submissions from                     for jails with ADP between 1000 and                   this proceeding, including Baker, an
                                           providers and their representatives to                    2500 ADP, and $0.03 for prisons; NSA,                 objective public service employee who
                                           arrive at an estimate of facilities ICS-                  for its part, supports the adoption of a              has participated in this proceeding and
                                           related costs in the 2015 ICS Order. In                   cost recovery mechanism in the range of               has been working on inmate calling
                                           contrast, the approach we adopt today                     $0.09 to $0.11 per minute for facilities              reform at the state level,15 and Wood, an
                                           relies largely on proposals submitted by                  with ADP less than 349, $0.05 to $0.08
                                           parties representing a much more                          for facilities with 350 to 2499 ADP,                     12 As we did in the 2015 ICS Order, we adopt a

                                                                                                     $0.01 to $0.02 per minute for jails with              separate rate cap tier for collect calling, as well as
                                           diverse range of interests. The Baker/                                                                          a two-year step-down transitional period that will
                                           Wood Proposal, for example, was                           ADP greater than 2500, and $0.01 to                   decrease the collect rates over time and, by 2018,
                                           submitted by Darrell Baker, the Director                  $0.02 per minute for prisons. Not only                will bring the collect rates down to the debit/
                                                                                                     are the two proposals fairly consistent               prepaid rates we adopt today. This is consistent
                                           of the Utility Services Division of the                                                                         with the Commission’s prior actions in adopting a
                                           Alabama Public Service Commission,                        with each other, they are notably closer              separate collect calling rate tier based on data
                                           and Don Wood, an economic consultant                      to each other than they are to most other             indicating that collect calls were more expensive
                                           for Pay Tel Communications who also                       proposals in the record, including those              than other types of ICS calls and on the
                                                                                                     that we relied on in the 2015 ICS Order.              Commission’s decision to encourage correctional
                                           has done work for other ICS providers.                                                                          institutions to move away from collect calling.
                                           And the NSA proposal is based on data                        23. Even given the similarities                       13 Our decision on reconsideration rests on a
                                                                                                     between the NSA and Baker/Wood                        desire to take a cautious approach that minimizes
                                           the NSA collected from individual
                                                                                                     Proposals, we acknowledge that the                    any concerns that our rate caps fail to allow for fair,
                                           sheriffs regarding the costs they incur to
                                                                                                     record on what the costs facilities                   just, and reasonable compensation. Indeed, the very
                                           provide security and perform                                                                                    decision to reconsider our earlier order is prompted
                                                                                                     actually incur in relation to ICS is still
                                           administrative functions necessary to                                                                           by our view that it is better to err on the side of
                                                                                                     imperfect. Nonetheless, we find that the              caution than to risk undercompensating providers
                                           allow ICS in jails, including the salaries
                                                                                                     record is sufficient to warrant an                    and facilities for their reasonable costs that are
                                           and the benefits for the officers and                                                                           directly related to ICS. Consistent with this
                                                                                                     increase in the rate caps. As state and
                                           employees performing ICS-related                                                                                approach, when the NSA and Baker/Wood
                                                                                                     local governments have explained in
                                           duties. We find these two proposals                                                                             Proposals differed, we opted for the choice that
                                                                                                     their court filings, even faced with                  resulted in the higher rate cap. This decision is
                                           provide a sounder basis for determining
                                                                                                     ‘‘less-than-ideal data,’’ it is the                   informed, in part, by the fact that NSA’s proposal
                                           facilities’ ICS-related costs than did the                                                                      already reflects an effort to reduce rates below the
                                                                                                     Commission’s obligation to ‘‘determine
                                           provider-generated proposals we relied                                                                          levels that the raw data might support, absent any
                                                                                                     as best it can ICS-related facility costs.’’          analysis or refinement. As explained above,
                                           on in 2015.11
                                                                                                     Thus, based on the information in the                 however, our rate caps provide a ceiling, and we
                                              10 Providers did submit information about total
                                                                                                     record, including, in large part, the                 expect that in many instances providers will charge
                                                                                                                                                           rates far below the maximums permitted under our
                                           site commission payments made to facilities, but, as      recommendations submitted by NSA                      rate caps.
                                           noted above, we did not take those payments into          and by Baker/Wood, we increase the                       14 NSA proposed a rate increase of $0.09–$0.11
                                           account in setting our rate caps. Indeed, we still        rate caps by $0.02 for prisons, and                   per minute for the smallest jails, while Baker/Wood
                                           find that the bulk of site commission payments
                                           should not be considered in calculating the rate
                                                                                                     $0.09, $0.05, and $0.05, respectively, for            proposed adding only $0.07 per minute for those
                                                                                                     small, medium, and large jails. This                  facilities. Given that the low end of NSA’s proposed
                                           caps because most of the money providers pay to                                                                 rate range was higher than the rate proposed by
                                           facilities is not directly related to the provision of    translates into revised debit/prepaid rate            Baker/Wood, we took the lowest number proposed
                                           ICS. We also note that it is likely that the costs        caps of $0.13 per minute for prisons,                 by NSA (i.e., $0.09/minute).
                                           submitted by providers include other costs that are
                                           not reasonably related to the provision of ICS. In
                                                                                                     $0.19 per minute for jails with an ADP                   15 In the Baker/Wood Proposal, Baker and Wood

                                                                                                     greater than 1000, $0.21 for jails with               state that Baker’s ‘‘experience with ICS in Alabama
                                           our decision today, however, we conclude that the                                                               informs his view that some form of facility cost
                                           costs that facilities incur that are reasonably related   ADP between 350 and 999, and $0.31
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                                                                                                                                                           recovery is critical. He explained that the APSC
                                           to the provision of ICS may be more than de               per minute for jails with ADP below                   regularly inspects ICS at jails and prisons in
                                           minimis and we therefore increase our rate caps to                                                              Alabama and is therefore very familiar with the
                                           better accommodate those costs.
                                                                                                     350. It also leads to revised collect rate
                                                                                                                                                           activities and responsibilities that facility personnel
                                              11 We have also taken account of arguments that        caps of $0.16 per minute for prisons,                 undertake in administering ICS and in monitoring
                                           correctional authorities and ICS providers have                                                                 inmate calls. He concludes that facilities incur costs
                                           raised to the D.C. Circuit concerning our decision        potential facility costs when calculating the rate    associated with ICS and should be provided an
                                           in the 2015 Order not to separately account for           caps.                                                 opportunity to recover their costs.’’



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                                                            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations                                                     62823

                                           outside economic consultant to Pay Tel                     affiliation with NSA, has rebutted many                  on capital) under the new rate caps, we
                                           whom seven ICS providers engaged to                        of the arguments raised by Lipman and                    reiterate that our waiver process
                                           prepare a joint report that was filed with                 concluded that NSA’s survey results                      remains available to any providers that
                                           the Commission. Our approach is also                       constitute a ‘‘robust and significant data               find that the rate caps do not result in
                                           based on data provided by the NSA,                         set.’’                                                   fair compensation for their services.22
                                           which, as an organization representing                        26. We are confident that the new rate
                                                                                                      caps we adopt today will ensure that                     D. We Amend the Definition of
                                           sheriffs, is well situated to understand
                                                                                                      inmates and their families have access                   ‘‘Mandatory Tax or Mandatory Fee’’
                                           and estimate the costs that facilities face
                                           to provide ICS.16                                          to ICS at rates that are fair to consumers,                 27. In the 2015 ICS Order, we defined
                                              25. Given that we find NSA’s cost                       providers, and facilities.18 By adjusting                a Mandatory Tax or Mandatory Fee as
                                           data to be credible we disagree with                       the rate caps to better account for the                  ‘‘a fee that a Provider is required to
                                           commenters who suggest the contrary.                       reasonable costs that facilities may incur               collect directly from Consumers, and
                                           Andrew Lipman, in particular,                              in connection with ICS, we ensure that                   remit to federal, state, or local
                                           denigrated NSA’s cost survey for                           providers will be able to charge rates                   governments.’’ In his Petition, Hamden
                                           including only three months of data                        that cover all of their costs that are                   asks us to clarify these definitions. After
                                           from only about five percent of NSA’s                      reasonably related to the provision of                   considering the Hamden Petition, the
                                           members.17 NSA convincingly defends                        ICS.19 Based on our analysis of the data                 record developed in response to that
                                           its cost survey in its Opposition to the                   providers submitted to the Mandatory                     petition, and the text of the 2015 ICS
                                           Hamden Petition, however, arguing that                     Data Collection, the new rates should                    Order, we now amend the definition of
                                           ‘‘[t]he Commission fails to explain . . .                  allow virtually all providers to recover                 Mandatory Tax or Mandatory Fee to
                                           why these criticisms doom the NSA cost                     their overall costs of providing ICS.20 To               read: ‘‘A fee that a Provider is required
                                           survey data even though they all equally                   come to this conclusion, we calculated                   to collect directly from consumers, and
                                           apply to the cost recovery data and                        each provider’s cost per minute, by tier,                remit to federal, state, or local
                                           analysis performed by GTL’s cost                           based on their reported numbers. We                      governments. A Mandatory Tax or Fee
                                           consultant, which the Commission                           then compared each provider’s cost per                   that is passed through to a Consumer
                                           apparently accepts.’’ NSA also argues                      minute to our new rates for each tier.                   may not include a markup, unless the
                                           that the Commission ‘‘fails to explain                     The difference between these two                         markup is specifically authorized by a
                                           why it entirely ignores the data                           amounts allowed us to calculate the net                  federal, state, or local statute, rule, or
                                           provided by other parties that show a                      impact that each provider will face as a                 regulation.’’ The amended definition
                                           much higher facility compensation fee                      result of our new rate caps. Our analysis                more clearly captures the Commission’s
                                           than one or two cents per minute.’’ We                     indicates that the new rate caps will                    decision to allow carriers to collect
                                           agree with NSA’s arguments and find                        allow all but one provider to recover its                applicable pass-through taxes, but to
                                           that NSA’s cost survey is a credible                       costs, on average.21 Although we                         prohibit markups, other than those
                                           (though imperfect) source of data                          conclude that virtually all providers                    specifically authorized by law.23
                                           regarding the costs facilities incur in                    will be able to recover their legitimate                    28. In his petition, Hamden claims
                                           relation to ICS. We are particularly                       ICS costs (including a reasonable return                 that there has been ‘‘confusion’’
                                           persuaded by NSA’s point that the                                                                                   regarding the Commission’s definitions
                                           criticisms of the NSA cost survey made                        18 In sum, we agree with Hamden that                  of the terms ‘‘authorized fee,’’
                                           by Andrew Lipman, and recited in the                       reconsideration of our rates will ‘‘pave the way for     ‘‘mandatory tax,’’ and mandatory fee’’ in
                                                                                                      the comprehensive reform that the Commission has         the 2015 ICS Order, and regarding
                                           2015 ICS Order, apply with equal force                     promised, that ICS consumers deserve, and that the
                                           to other proposals, including the                          ICS industry needs, while also ensuring that             ‘‘what fees and taxes the Commission
                                           analysis performed by GTL’s cost                           facilities will continue to facilitate ICS and that      intended to include as permissible
                                           consultant that supported the one to two                   providers will earn a reasonable return on their         under those terms.’’ Although some
                                                                                                      investments.’’                                           commenters assert that the terms
                                           cent estimate that informed our decision                      19 Indeed, although recognizing that the revised
                                           in the 2015 ICS Order. Moreover, we                                                                                 ‘‘Mandatory Tax’’ and ‘‘Mandatory Fee’’
                                                                                                      rate caps will ‘‘ensure that ICS consumers avoid
                                           note that Pay Tel, which has no                            paying unjust, unreasonable and unfair ICS rates,’’      were adequately defined by the 2015
                                                                                                      the Wright Petitioners assert that our revised rate      ICS Order, other parties are open to
                                              16 While agreeing with our assessment that NSA          caps are so conservative as to be ‘‘well above’’         further clarification from the
                                           is well-equipped to gauge facilities’ costs, one           providers’ costs.                                        Commission. The Wright Petitioners, for
                                                                                                         20 Based on Commission analysis, this is true for
                                           dissenting commissioner nonetheless faults us for                                                                   example, assert that ‘‘Mr. Hamden’s
                                           relying (in part) on NSA’s estimates of those costs.       nearly 100 percent of the ICS market, and all of the
                                           In claiming that ‘‘the rate increases set forth in this    largest ICS providers. As noted above, there is only     comments regarding the clarification of
                                           Order are insufficient to cover the facility-              one small provider that might not be able to cover       the rules associated with the definition
                                           administration costs’’ that jails incur in providing       all of its ICS-related costs under the new rate caps.    of ‘Authorized Fee,’ ‘Mandatory Tax,’
                                           access to ICS, this commissioner relies on raw data           21 Our analysis of the data indicates that some
                                                                                                                                                               and ‘Mandatory Fee’ do merit further
                                           from the NSA survey that NSA itself reasonably             providers may lose money on collect calls, but more
                                           elected to discount when estimating jails’ actual          than make up for any lost revenue with profits from
                                                                                                                                                               consideration.’’
                                           costs. NSA treated its survey data as ‘‘inputs’’ that,     debit and prepaid calls. In the 2015 ICS Order, we
                                           once ‘‘compared to and tested by’’ information             recognized that collect calling represents a small          22 We also reiterate that ‘‘[i]f any provider

                                           elsewhere in the record, could be refined to               and declining percentage of inmate calls. The            believes it is being denied fair compensation . . .
                                           generate more reliable estimated ranges of facilities’     record further suggests that collect calls will          due, for example, to the interaction of our rate caps
                                           reasonable costs of providing access to ICS. Those         continue to decline to a negligible share of ICS         with the terms of the provider’s existing service
                                           ranges are the cost data we find credible—                 calls. In light of that, we are not concerned about      contracts—it may . . . seek preemption of the
                                           particularly given that, as noted above, the NSA and       losses that are recovered and that we predict will       requirement to pay a site commission, to the extent
                                           Baker/Wood Proposals arrive at similar                     continue to decrease in the future. Providers will       that it believes that such a requirement is a state
                                           conclusions. Thus, contrary to the dissent’s               be able to recover their costs as a whole under our      requirement and is inconsistent with the
                                           contention that our rate caps, as revised in this                                                                   Commission’s regulations.’’
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                                                                                                      rate caps. Moreover, as noted above, we continue
                                           Order, are ‘‘confiscatory,’’ we are confident that         to be concerned that allowing the rate caps for             23 This rule allows providers to collect Universal
                                           they fall well within the zone of reasonableness.          collect calls to remain higher than the caps for other   Service fees, and similar government taxes and fees,
                                              17 We note as well that Lipman did not identify         ICS calls on an ongoing basis would create               from consumers and remit the funds to the relevant
                                           his client, except as ‘‘certain clients with an interest   incentives for providers to drive consumers to make      government entity, in keeping with existing federal
                                           in the regulation of inmate calling services,’’ when       collect calls. Such a result would drive up the costs    and state requirements. As the 2015 ICS Order
                                           filing prior to the 2015 ICS Order. Lipman has             of ICS for the average consumer and, therefore,          makes clear, we distinguish between such taxes and
                                           subsequently acted as counsel to Securus.                  would not be in the public interest.                     fees and site commission payments.



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                                           62824            Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations

                                              29. After further review, we agree                      32. Hamden now seeks                                   2. There Is No Need To Further Clarify
                                           with Hamden that we should clarify the                  reconsideration of this conclusion,                       the Single-Call Rule Adopted in the
                                           definition of Mandatory Tax and                         arguing that the Commission should                        2015 ICS Order
                                           Mandatory Fee. While the definitions of                 ‘‘prohibit payments to facilities in all                     35. In the 2015 ICS Order, we held
                                           these terms were clear from the text of                 forms.’’ In the absence of such a ban,                    that ‘‘for fees for single-call and related
                                           2015 ICS Order, we take this                            Hamden argues, ‘‘facilities will continue                 services and third-party financial
                                           opportunity to amend our rules to more                  to demand, and ICS providers will                         transaction fees, we allow providers to
                                           clearly track the language and intent of                continue to pay site commissions                          pass through only the charges they incur
                                           the 2015 ICS Order. The prohibition                     . . . .’’ Hamden also expresses concern                   without any additional markup.’’
                                           against markups that we adopted in the                  that if providers are unwilling or unable                 Hamden asserts that the Commission
                                           2015 ICS Order is an important part of                  to pay site commissions, ICS services
                                                                                                                                                             should clarify that the rule adopted in
                                           our efforts to ensure that the rates and                ‘‘may be curtailed, especially in smaller,
                                                                                                                                                             the 2015 ICS Order that single-call
                                           fees end users pay for ICS are fair, just,              less profitable facilities.’’
                                                                                                      33. Several commenters oppose                          service costs must be passed through to
                                           and reasonable. Thus, we now amend
                                                                                                   Hamden’s request. ICSolutions, for                        end users with no additional markup
                                           47 CFR 64.6000 to read: ‘‘Mandatory
                                                                                                   example, asserts that we lack the legal                   may not be circumvented by providers
                                           Tax or Mandatory Fee means a fee that
                                                                                                   authority to regulate site commissions.25                 using unregulated subsidiaries imposing
                                           a Provider is required to collect directly
                                                                                                   NCIC contends that prohibiting or                         ‘‘excessive financial transaction fees.’’
                                           from Consumers, and remit to federal,
                                                                                                   capping site commissions will result in                      36. Most commenters disagree with
                                           state, or local governments. A
                                                                                                   facilities being unable to recover their                  Hamden’s requested clarifications.
                                           Mandatory Tax or Fee that is passed
                                                                                                   ICS-related costs, which, in turn, will                   Several commenters assert that the rule
                                           through to a Consumer may not include
                                                                                                   lead to a reduction in inmate access.                     regarding charges for single call services
                                           a markup, unless the markup is
                                                                                                   Finally, the Wright Petitioners argue                     is adequately defined in the 2015 ICS
                                           specifically authorized by a federal,
                                                                                                   that, even if the Commission were to                      Order, and as a result, no clarification
                                           state, or local statute, rule, or
                                           regulation.’’                                           ban site commissions, it is likely that                   is needed.
                                                                                                   providers and correctional facilities                        37. Having reviewed the arguments on
                                           E. We Deny All Other Aspects of the                     would simply ‘‘seek new and innovative                    both sides of the matter, we agree with
                                           Hamden Petition                                         ways to funnel additional funds in                        the majority of commenters that there is
                                             30. As previously noted, the Hamden                   connection with entering into their                       no need to clarify the rule regarding
                                           Petition asks the Commission to                         exclusive contracts.’’                                    single-call service costs. We are not
                                           reconsider or clarify two additional                       34. After reviewing the Hamden                         persuaded, based on the current record,
                                           aspects of the 2015 ICS Order. First,                   Petition and the subsequent record, we                    that the clarifications Hamden seeks are
                                           Hamden urges the Commission to                          are not persuaded to reconsider our                       either necessary or in the public
                                           reconsider its treatment of site                        decision to refrain from regulating site                  interest. Additionally, we reiterate our
                                           commissions.24 Second, Hamden asks                      commissions. We are not convinced,                        finding from the 2015 ICS Order that ‘‘a
                                           that the Commission clarify that ICS                    based on the current record, that                         major problem with single-call and
                                           providers cannot use unregulated                        regulation of site commissions is                         related services is that customers are
                                           subsidiaries to circumvent the rule                     necessary or in the public interest. As                   often unaware that other payment
                                           regarding charges for single call                       we noted in the 2015 ICS Order, the                       options are available, such as setting up
                                           services. After considering Hamden’s                    ‘‘decision to establish fair and                          an account . . . . We encourage
                                           arguments, as well as the rest of the                   reasonable rate caps for ICS and leave                    providers to make clear to consumers
                                           record, we deny both requests.                          providers to decide whether to pay site                   that they have other payment options
                                                                                                   commissions—and if so, how much to                        available to them.’’ We find that no
                                           1. There Is No Need To Regulate Site                                                                              further action is necessary at this time,
                                                                                                   pay—is supported by a broad cross-
                                           Commissions at This Time                                                                                          particularly given that we already have
                                                                                                   section of commenters . . .
                                              31. In the 2015 ICS Order, we                        underscor[ing] the reasonableness of our                  sought further comment on third-party
                                           affirmed the Commission’s previous                      approach.’’ Based on the record on                        financial transactions and potential fee-
                                           finding that ‘‘site commissions do not                  reconsideration, as well as the record in                 sharing.
                                           constitute a legitimate cost to the                     the underlying proceeding, we find that
                                           providers of providing ICS’’ and,                                                                                 IV. Procedural Matters
                                                                                                   the prudent course remains to ‘‘focus on
                                           accordingly, did not include site                       our core ratemaking authority in                          A. Paperwork Reduction Act
                                           commission payments in the cost data                    reforming ICS and not prohibit or                           38. This document does not contain
                                           we used in setting our rate caps.                       specifically regulate site commission                     new or modified information collection
                                           Furthermore, although we encouraged                     payments.’’ 26                                            requirements subject to the Paperwork
                                           states and correctional facilities to
                                                                                                                                                             Reduction Act of 1995 (PRA), Public
                                           curtail or prohibit such payments, we                      25 As was the case in the 2015 ICS Order, we need
                                                                                                                                                             Law 104–13. Therefore, it does not
                                           concluded that ‘‘we do not need to                      not reach these arguments, given our decision to let
                                           prohibit site commissions in order to                   facilities and providers negotiate a reasonable           contain any new or modified
                                           ensure that interstate rates for ICS are                approach to facility costs, subject only to providers’    information collection burdens for small
                                                                                                   obligations to adhere to our rate caps. In addition,      business concerns with fewer than 25
                                           fair, just, and reasonable and that                     as discussed above, we have raised the rate caps to
                                           intrastate rates are fair.’’                            a level that should ensure that providers are able
                                                                                                                                                             employees, pursuant to the Small
                                                                                                   to earn a reasonable profit even after compensating       Business Paperwork Relief Act of 2002,
                                              24 As noted above, Hamden asks that the              facilities for any costs they incur that are reasonably
                                                                                                   related to the provision of ICS. This should help
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                                           Commission consider adopting an additive to the                                                                   directly related to the provision of ICS. Our
                                           ICS rate caps as an alternative to banning all          ensure that facilities recover the costs they incur       decision to increase our rate caps to better account
                                           payments to facilities. We address that alternative     that are directly related to the provision of ICS.        for facilities’ costs does not require us to cap or
                                                                                                      26 Our commitment to maintain our approach to          limit site commission payments. In other words,
                                           at length in the discussion above and increase our
                                           2015 rate caps to better accommodate facilities’ ICS-   site commission payments is further bolstered by          nothing in our rules, as revised by this Order,
                                           related costs. We find no other changes to our rate     our decision today to increase the rate caps to           restricts a provider’s ability to distribute as it
                                           caps are warranted. Nor do we find any need to          ensure that providers are able to compensate              chooses whatever revenue it collects under the
                                           regulate site commissions at this time.                 facilities for the reasonable costs they incur that are   adopted rate caps.



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                                                               Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations                                                                            62825

                                           Public Law 107–198, see 44 U.S.C.                                        List of Subjects in 47 CFR Part 64                                     § 64.6010       Inmate Calling Services rate
                                           3506(c)(4).                                                                                                                                     caps.
                                                                                                                      Claims, Communications common                                        *       *    *     *     *
                                           B. Congressional Review Act                                              carriers, Computer technology, Credit,                                    (b) No Provider shall charge, in any
                                                                                                                    Foreign relations, Individuals with                                    Prison it serves, a per-minute rate for
                                             39. The Commission will send a copy                                    disabilities, Political candidates, Radio,
                                           of this Order in a report to be sent to                                                                                                         Debit Calling, Prepaid Calling, or
                                                                                                                    Reporting and recordkeeping                                            Prepaid Collect Calling in excess of:
                                           Congress and the Government                                              requirements, Telecommunications,
                                           Accountability Office pursuant to the                                                                                                              (1) $0.13;
                                                                                                                    Telegraph, Telephone.                                                     (2) [Reserved]
                                           Congressional Review Act. See 5 U.S.C.
                                                                                                                    Federal Communications Commission.                                     *       *    *     *     *
                                           801(a)(1)(A).
                                                                                                                    Marlene H. Dortch,                                                        (d) No Provider shall charge, in the
                                           C. Final Regulatory Flexibility Analysis                                 Secretary.                                                             Prisons it serves, a per-minute rate for
                                                                                                                    Final Rules                                                            Collect Calling in excess of:
                                             40. As required by the Regulatory
                                                                                                                                                                                              (1) $0.16 after the December 12, 2016;
                                           Flexibility Act of 1980, see 5 U.S.C. 604,
                                                                                                                      For the reasons discussed in the                                        (2) $0.15 after July 1, 2017; and
                                           the Commission has prepared a Final                                      preamble, the Federal Communications                                      (3) $0.13 after July 1, 2018, and going
                                           Regulatory Flexibility Analysis (FRFA)                                   Commission amends 47 CFR part 64 as                                    forward.
                                           of the possible significant economic                                     follows:                                                                  (e) For purposes of this section, the
                                           impact on small entities of the policies                                                                                                        initial ADP shall be calculated, for all of
                                           and rules, as proposed, addressed in                                     PART 64—MISCELLANEOUS RULES                                            the Correctional Facilities covered by an
                                           this order. The FRFA is set forth in                                     RELATING TO COMMON CARRIERS                                            Inmate Calling Services contract, by
                                           Appendix C of the Order.                                                                                                                        summing the total number of inmates
                                                                                                                    ■ 1. The authority citation for part 64 is                             from January 1, 2015, through the
                                           V. Ordering Clauses
                                                                                                                    revised to read as follows:                                            effective date of the Order, divided by
                                             41. Accordingly, it is ordered that,                                     Authority: 47 U.S.C. 154, 254(k);                                    the number of days in that time period;
                                           pursuant to sections 1, 2, 4(i)–(j), 201(b),                             403(b)(2)(B), (c), Pub. L. 104–104, 110 Stat.                             (f) In subsequent years, for all of the
                                           215, 218, 220, 276, 303(r), 403, and 405                                 56. Interpret or apply 47 U.S.C. 201, 218, 222,                        correctional facilities covered by an
                                           of the Communications Act of 1934, as                                    225, 226, 227, 228, 254(k), 276, 616, 620, and                         Inmate Calling Services contract, the
                                           amended, 47 U.S.C. 151, 152, 154(i)–(j),                                 the Middle Class Tax Relief and Job Creation                           ADP will be the sum of the total number
                                                                                                                    Act of 2012, Public Law 112–96, unless                                 of inmates from January 1st through
                                           201(b), 215, 218, 220, 276, 303(r), and                                  otherwise noted.
                                           403, 405 and sections 1.1, 1.3. 1.427,                                                                                                          December 31st divided by the number of
                                           and 1.429 of the Commission’s rules, 47                                  Subpart FF—Inmate Calling Services                                     days in the year and will become
                                           CFR 1.1, 1.3, 1.427, and 1.429, the                                                                                                             effective on January 31st of the
                                           Petition for Reconsideration filed by                                    ■ 2. Revise § 64.6000 paragraph (n) to                                 following year.
                                           Michael S. Hamden on January 19,                                         read as follows:                                                          4. Effective March 13, 2017, revise
                                           2016, IS GRANTED IN PART, and is                                                                                                                § 64.6010(a) and (c) to read as follows:
                                           otherwise DENIED, as described above.                                    § 64.6000        Definitions.
                                                                                                                                                                                           § 64.6010 Inmate       Calling Services rate
                                             42. It is further ordered that part 64                                 *     *     *      *     *                                             caps.
                                           of the Commission’s Rules, 47 CFR part                                     (n) Mandatory Tax or Mandatory Fee                                      (a) No Provider shall charge, in the
                                           64, is AMENDED as set forth in                                           means a fee that a Provider is required                                Jails it serves, a per-minute rate for
                                           Appendix A of the Order. These rules                                     to collect directly from consumers, and                                Debit Calling, Prepaid Calling, or
                                           shall become effective December 12,                                      remit to federal, state, or local                                      Prepaid Collect Calling in excess of:
                                           2016, except for the amendments to 47                                    governments. A Mandatory Tax or Fee                                       (1) $0.31 in Jails with an ADP of 0–
                                           CFR 64.6010(a) and (c), which shall                                      that is passed through to a Consumer                                   349;
                                           become effective March 13, 2017.                                         may not include a markup, unless the                                      (2) $0.21 in Jails with an ADP of 350–
                                                                                                                    markup is specifically authorized by a                                 999; or
                                             43. It is further ordered that the
                                                                                                                    federal, state, or local statute, rule, or                                (3) $0.19 in Jails with an ADP of 1,000
                                           Commission’s Consumer and
                                                                                                                    regulation;                                                            or greater.
                                           Governmental Affairs Bureau, Reference
                                           Information Center, SHALL SEND a                                         *     *     *      *     *                                             *      *     *     *     *
                                           copy of this Order on Reconsideration to                                 ■ 3. Effective December 12, 2016,                                         (c) No Provider shall charge, in the
                                           the Chief Counsel for Advocacy of the                                    amend § 64.6010 by revising paragraphs                                 Jails it serves, a per-minute rate for
                                           Small Business Administration.                                           (b) and (d) through (f) to read as follows:                            Collect Calling in excess of:

                                                                                                                                                                                          Collect rate         Collect rate     Collect rate
                                                                                                                                                                                         cap per MOU          cap per MOU      cap per MOU
                                                                                               Size and type of facility                                                                 as of effective       as of July 1,    as of July 1,
                                                                                                                                                                                              date                2017             2018

                                           0–349 Jail ADP ............................................................................................................................            $0.58               $0.45            $0.31
                                           350–999 Jail ADP ........................................................................................................................               0.54                0.38             0.21
                                           1,000+ Jail ADP ...........................................................................................................................             0.54                0.37             0.19
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                                           62826               Federal Register / Vol. 81, No. 177 / Tuesday, September 13, 2016 / Rules and Regulations

                                           *       *         *        *        *                                 DATES:       This rule is effective October 13,                            Background
                                           [FR Doc. 2016–21637 Filed 9–12–16; 8:45 am]                           2016.
                                                                                                                                                                                              Below, we update and summarize
                                           BILLING CODE 6712–01–P                                                ADDRESSES:   This final rule is available
                                                                                                                                                                                            information from the proposed listing
                                                                                                                 on the Internet at http://
                                                                                                                 www.regulations.gov and http://                                            rule for the white fringeless orchid (80
                                           DEPARTMENT OF THE INTERIOR                                            www.fws.gov/cookeville. Comments and                                       FR 55304; September 15, 2015) on the
                                                                                                                 materials we received, as well as                                          historical and current distribution of
                                           Fish and Wildlife Service                                             supporting documentation we used in                                        white fringeless orchid. Please refer to
                                                                                                                 preparing this rule, are available for                                     the proposed listing rule for a summary
                                           50 CFR Part 17                                                        public inspection at http://                                               of other species information, including
                                           [Docket No. FWS–R4–ES–2015–0129;                                      www.regulations.gov, or by                                                 habitat, biology, and genetics.
                                           4500030113]                                                           appointment, during normal business                                        Distribution
                                           RIN 1018–BA93                                                         hours, at: U.S. Fish and Wildlife
                                                                                                                 Service, Tennessee Ecological Services                                        In this final rule, we are updating
                                           Endangered and Threatened Wildlife                                    Field Office, 446 Neal Street,                                             information on the species’ distribution
                                           and Plants; Threatened Species Status                                 Cookeville, TN 38501; telephone: 931–                                      from the September 15, 2015, proposed
                                           for Platanthera integrilabia (White                                   528–6481; facsimile: 931–528–7075.                                         rule to include two minor changes,
                                           Fringeless Orchid)                                                    FOR FURTHER INFORMATION CONTACT:                                           which were brought to our attention
                                                                                                                 Mary Jennings, Field Supervisor, U.S.                                      following publication of the proposed
                                           AGENCY:   Fish and Wildlife Service,
                                                                                                                 Fish and Wildlife Service, Tennessee                                       listing rule. First, we are changing the
                                           Interior.
                                                                                                                 Ecological Services Field Office (see                                      2014 status of the Forsyth County,
                                           ACTION: Final rule.
                                                                                                                 ADDRESSES, above). Persons who use a                                       Georgia, population from extant to
                                           SUMMARY:   We, the U.S. Fish and                                      telecommunications device for the deaf                                     uncertain (Table 1), because flowering
                                           Wildlife Service (Service), determine                                 (TDD) may call the Federal Information                                     plants have not been documented at this
                                           threatened species status under the                                   Relay Service (FIRS) at 800–877–8339.                                      site since 1990 (Richards 2015, pers.
                                           Endangered Species Act of 1973 (Act),                                 SUPPLEMENTARY INFORMATION:                                                 comm.). In addition, we have added
                                           as amended, for Platanthera integrilabia                                                                                                         Georgia Department of Transportation
                                           (white fringeless orchid), a plant species                            Previous Federal Actions                                                   (GDOT) to the list of local, State, or
                                           from Alabama, Georgia, Kentucky,                                        Please refer to the proposed listing                                     Federal government entities that own or
                                           Mississippi, South Carolina, and                                      rule for the white fringeless orchid (80                                   manage lands where white fringeless
                                           Tennessee. This rule adds this species                                FR 55304; September 15, 2015) for a                                        orchid is present (Table 2). A revised
                                           to the Federal List of Endangered and                                 detailed description of previous Federal                                   summary of the species’ distribution
                                           Threatened Plants.                                                    actions concerning this species.                                           follows.

                                               TABLE 1—COUNTY-LEVEL DISTRIBUTION OF EXTANT AND UNCERTAIN STATUS WHITE FRINGELESS ORCHID OCCUR-
                                                 RENCES, CIRCA 1991 (SHEA 1992) AND 2014 (ANHP 2014, GDNR 2014, KSNPC 2014, MDWFP 2014, NCDENR
                                                 2014, SCDNR 2012, SCHOTZ 2015, AND TDEC 2014)
                                                                                                                                                                                  1991                                                 2014
                                                                 State                                                   County
                                                                                                                                                                   Extant                   Uncertain                    Extant                   Uncertain

                                           Alabama ............................................    Calhoun ............................................      ........................   ........................                         2    ........................
                                                                                                   Clay ..................................................   ........................                         1                          1    ........................
                                                                                                   Cleburne ...........................................      ........................   ........................                         1    ........................
                                                                                                   DeKalb ..............................................     ........................   ........................                         1    ........................
                                                                                                   Jackson ............................................      ........................   ........................   ........................                         1
                                                                                                   Marion ..............................................                           1    ........................                         1                          2
                                                                                                   Tuscaloosa .......................................                              1    ........................                         1    ........................
                                                                                                   Winston ............................................                            1    ........................                         1    ........................
                                           Georgia .............................................   Bartow ..............................................     ........................   ........................                         1    ........................
                                                                                                   Carroll ...............................................                         2    ........................                         2    ........................
                                                                                                   Chattooga .........................................       ........................   ........................                         1    ........................
                                                                                                   Cobb .................................................                          1    ........................   ........................   ........................
                                                                                                   Coweta .............................................                            1    ........................                         1    ........................
                                                                                                   Forsyth .............................................     ........................                         1    ........................                         1
                                                                                                   Pickens .............................................     ........................   ........................                         1    ........................
                                                                                                   Rabun ...............................................                           1    ........................                         1    ........................
                                                                                                   Stephens ..........................................                             1    ........................                         1    ........................
                                           Kentucky ...........................................    Laurel ...............................................    ........................   ........................                         2                          2
                                                                                                   McCreary ..........................................                             4    ........................                         2                          1
                                                                                                   Pulaski ..............................................                          1                          1                          2    ........................
                                                                                                   Whitley ..............................................    ........................   ........................                         1    ........................
                                           Mississippi .........................................   Alcorn ...............................................    ........................   ........................   ........................                         1
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                                                                                                   Itawamba ..........................................       ........................   ........................                         2                          1
                                                                                                   Tishomingo .......................................        ........................   ........................                         1                          1
                                           South Carolina ..................................       Greenville .........................................                            1    ........................   ........................                         1
                                           Tennessee ........................................      Bledsoe ............................................      ........................                         2                          2                          1
                                                                                                   Cumberland ......................................         ........................   ........................                         1    ........................
                                                                                                   Fentress ...........................................      ........................   ........................                         2    ........................
                                                                                                   Franklin .............................................                          3                          2                          5                          5



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Document Created: 2018-02-09 13:16:46
Document Modified: 2018-02-09 13:16:46
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesThe rules adopted in this document shall become effective December 12, 2016, except for the amendments to 47 CFR 64.6010(a) and (c), which shall become effective March 13, 2017.
ContactGil Strobel, Wireline Competition Bureau, Pricing Policy Division at (202) 418-1540 or at [email protected]
FR Citation81 FR 62818 
CFR AssociatedClaims; Communications Common Carriers; Computer Technology; Credit; Foreign Relations; Individuals with Disabilities; Political Candidates; Radio; Reporting and Recordkeeping Requirements; Telecommunications; Telegraph and Telephone

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