81_FR_88235 81 FR 88001 - Proposed Agency Information Collection Activities; Comment Request

81 FR 88001 - Proposed Agency Information Collection Activities; Comment Request

DEPARTMENT OF TRANSPORTATION
Federal Railroad Administration

Federal Register Volume 81, Issue 234 (December 6, 2016)

Page Range88001-88002
FR Document2016-29237

FRA is seeking public comments on its proposal to renew its Paperwork Reduction Act (PRA) clearance to participate in the Office of Management and Budget (OMB) program, ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' (OMB program). FRA will submit the information collection requirements described below to OMB for review, as required by the PRA. The OMB program was created to facilitate Federal agencies' efforts to streamline the process to seek public feedback on service delivery. Current FRA clearance under the OMB program expires May 31, 2017.

Federal Register, Volume 81 Issue 234 (Tuesday, December 6, 2016)
[Federal Register Volume 81, Number 234 (Tuesday, December 6, 2016)]
[Notices]
[Pages 88001-88002]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-29237]


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DEPARTMENT OF TRANSPORTATION

Federal Railroad Administration

[Docket No. FRA-2014-0011-N-02]


Proposed Agency Information Collection Activities; Comment 
Request

AGENCY: Federal Railroad Administration (FRA), Department of 
Transportation (DOT).

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: FRA is seeking public comments on its proposal to renew its 
Paperwork Reduction Act (PRA) clearance to participate in the Office of 
Management and Budget (OMB) program, ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery'' (OMB 
program). FRA will submit the information collection requirements 
described below to OMB for review, as required by the PRA. The OMB 
program was created to facilitate Federal agencies' efforts to 
streamline the process to seek public feedback on service delivery. 
Current FRA clearance under the OMB program expires May 31, 2017.

DATES: Comments must be received no later than February 6, 2017.

ADDRESSES: Submit written comments on any or all of the following 
proposed activities by mail to Ms. Kimberly Toone, Office of 
Information Technology, RAD-20, Federal Railroad Administration, 1200 
New Jersey Ave. SE., Mail Stop 35, Washington, DC 20590. Commenters 
requesting FRA to acknowledge receipt of their respective comments must 
include a self-addressed stamped postcard stating, ``Comments on OMB 
control number 2130-0593.'' Alternatively, comments may be transmitted 
via facsimile to (202) 493-6497, or via email to Ms. Toone at 
Kim.Toone@dot.gov. Please refer to the assigned OMB control number in 
any correspondence submitted. FRA will summarize comments received in 
response to this notice in a subsequent notice and include them in its 
information collection submission to OMB for approval.

FOR FURTHER INFORMATION CONTACT: Ms. Kimberly Toone, Office of 
Information Technology, RAD-20, Federal Railroad Administration, 1200 
New Jersey Ave. SE., Mail Stop 35, Washington, DC 20590 (telephone: 
(202) 493-6132). (These telephone numbers are not toll-free.)

SUPPLEMENTARY INFORMATION: Executive Order 12862 (1993) (Setting 
Customer Service Standards) directed all Federal executive departments 
and agencies and requested independent Federal agencies to provide 
service to ``customers'' that matches or exceeds the best service 
available in the private sector. See also Executive Order 13571 (2011) 
(Streamlining Service Delivery and Improving Customer Service). For 
purposes of these orders, ``customer'' means an individual who or 
entity that is directly served by a Federal department or agency. FRA 
seeks renewed OMB approval of a generic clearance to collect 
qualitative feedback on our service delivery (i.e., the products and 
services that FRA creates to help consumers and businesses understand 
their rights and responsibilities, including Web sites, blogs, videos, 
print publications, and other content).
    Below is a brief summary of the information collection activity FRA 
will submit to OMB for clearance as required under the PRA:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery OMB Control Number: 2130-0593.
    Status: Regular Review.

[[Page 88002]]

    Type of Request: Extension without change of a previously approved 
collection.
    Abstract: This collection of information is necessary to enable the 
FRA to garner customer and stakeholder feedback in an efficient, timely 
manner, consistent with our commitment to improving service delivery. 
The information collected from our customers and stakeholders will help 
ensure users have an effective, efficient, and satisfying experience 
with FRA's programs. This feedback will provide insights into customer 
or stakeholder perceptions, experiences and expectations, provide an 
early warning of issues with service, and focus attention on areas 
where communication, training or changes in operations might improve 
delivery of products or services. These collections will allow ongoing, 
collaborative, and actionable communications between FRA and its 
customers and stakeholders. It also allows feedback to contribute 
directly to the improvement of program management.
    Improving FRA's programs requires ongoing assessment of service 
delivery, meaning a systematic review of the operation of a program 
compared to a set of explicit or implicit standards as a means of 
contributing to the continuous improvement of the program. FRA will 
collect, analyze, and interpret information gathered through this 
generic clearance to identify strengths and weaknesses of current 
services and make improvements in service delivery based on feedback. 
The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. FRA 
will assess responses to plan and inform efforts to improve or maintain 
the quality of service offered to the public. If this information is 
not collected, vital feedback from customers and stakeholders on the 
FRA's services will be unavailable.
    FRA will only submit a collection for approval under this generic 
clearance if it meets the following conditions:
     FRA will only use the information gathered internally for 
general service improvement and program management purposes and does 
not intend to release it outside FRA;
     FRA will not use information gathered to substantially 
inform influential policy decisions;
     Information gathered will yield qualitative information; 
FRA will not design the collections or expect them to yield 
statistically reliable results or use them as though the results are 
generalizable to the population of study;
     Participation in the collections is voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the OMB program or may have 
experience with the OMB program in the near future; and
     With the exception of information needed to provide 
renumeration for participants of focus groups and cognitive laboratory 
studies, FRA will collect personally identifiable information (PII) 
only to the extent necessary and will not retain it.
    Affected Public: Individuals and Households, Business and 
Organizations, State, Local or Tribal Governments.
    Frequency of Submission: Once per request.
    Total Annual Number of Respondents: 2,100.
    Total Estimated Responses: 2,100.
    Average Minutes per Response: 10 minutes.
    Total Annual Burden Hours: 354 hours.

    Authority: 44 U.S.C. 3501-3520.

    Issued in Washington, DC, on November 30, 2016.
Patrick Warren,
Acting Executive Director.
[FR Doc. 2016-29237 Filed 12-5-16; 8:45 am]
 BILLING CODE 4910-06-P



                                                                              Federal Register / Vol. 81, No. 234 / Tuesday, December 6, 2016 / Notices                                          88001

                                                  boundaries; the runway configurations;                  under Section 150.21 of FAR Part 150,                 DATES:  Comments must be received no
                                                  land uses such as residential, open                     that the statutorily required consultation            later than February 6, 2017.
                                                  space, commercial/retail, community                     has been accomplished.
                                                                                                            Copies of the full noise exposure map               ADDRESSES:   Submit written comments
                                                  facilities, libraries, churches, and
                                                                                                          documentation and of the FAA’s                        on any or all of the following proposed
                                                  warehouses; and those areas within the
                                                                                                          evaluation of the maps are available for              activities by mail to Ms. Kimberly
                                                  Day Night Average Sound Level (DNL)
                                                                                                          examination at the following locations:               Toone, Office of Information
                                                  65, 70 and 75 noise contours. Estimates
                                                                                                                                                                Technology, RAD–20, Federal Railroad
                                                  for the area within these contours for                  Federal Aviation Administration,
                                                                                                                                                                Administration, 1200 New Jersey Ave.
                                                  the 2015 Base Year are shown in Table                     Eastern Region, Airports Division,
                                                                                                                                                                SE., Mail Stop 35, Washington, DC
                                                  4–8 and Table 4–9, and in Chapter 4 of                    AEA–600, 1 Aviation Plaza, Jamaica,
                                                                                                                                                                20590. Commenters requesting FRA to
                                                  the NEM. Estimates of the residential                     New York 11434.
                                                                                                          Federal Aviation Administration,                      acknowledge receipt of their respective
                                                  population within the 2020 Future Year
                                                                                                            Harrisburg Airports District Office,                comments must include a self-addressed
                                                  noise contours are shown in Table 5–5,
                                                                                                            3905 Hartzdale Drive, Suite 508,                    stamped postcard stating, ‘‘Comments
                                                  and in Chapter 5 of the NEM. Figure 3–
                                                                                                            Camp Hill, PA 17011.                                on OMB control number 2130–0593.’’
                                                  1, in Chapter 3, displays the location of
                                                                                                          Charles R. Everett, Executive Director,               Alternatively, comments may be
                                                  noise monitoring sites. Flight tracks are
                                                                                                            Lehigh Valley International Airport,                transmitted via facsimile to (202) 493–
                                                  found in Chapter 4, and detailed in
                                                                                                            Lehigh Northamption Aiport                          6497, or via email to Ms. Toone at
                                                  Appedix C. The type and frequency of
                                                                                                            Authority, 3311 Airport Road,                       Kim.Toone@dot.gov. Please refer to the
                                                  aircraft operations (including nighttime
                                                                                                            Allentown, PA 18109–3040.                           assigned OMB control number in any
                                                  operations) are found in Chapter 4,
                                                                                                          FOR FURTHER INFORMATION CONTACT:
                                                                                                                                                                correspondence submitted. FRA will
                                                  Tables 4–5 and 4–6. The FAA has
                                                                                                          Harrisburg Airports District Office (HAR              summarize comments received in
                                                  determined that these noise exposure
                                                                                                          ADO), Susan L. McDonald,                              response to this notice in a subsequent
                                                  maps and accompanying documentation
                                                                                                          Environmental Protection Specialist,                  notice and include them in its
                                                  are in compliance with applicable
                                                                                                          Federal Aviation Administration, HAR                  information collection submission to
                                                  requirements. This determination is
                                                                                                          ADO, 3905 Hartzdale Drive, Suite 508,                 OMB for approval.
                                                  effective on November 28, 2016.
                                                     FAA’s determination on an airport                    Camp Hill, PA 17011, Telephone: (717)                 FOR FURTHER INFORMATION CONTACT:   Ms.
                                                  operator’s noise exposure maps is                       730–2830.                                             Kimberly Toone, Office of Information
                                                  limited to a finding that the maps were                   Issued in Camp Hill, PA on November 21,             Technology, RAD–20, Federal Railroad
                                                  developed in accordance with the                        2016.                                                 Administration, 1200 New Jersey Ave.
                                                  procedures contained in Appendix A of                   Lori K. Pagnanelli,                                   SE., Mail Stop 35, Washington, DC
                                                  FAR Part 150. Such determination does                   Manager, Harrisburg Airports District Office,         20590 (telephone: (202) 493–6132).
                                                  not constitute approval of the                          Eastern Region.                                       (These telephone numbers are not toll-
                                                  applicant’s data, information or plans,                 [FR Doc. 2016–29145 Filed 12–5–16; 8:45 am]           free.)
                                                  or a commitment to approve a noise                      BILLING CODE 4910–13–P                                SUPPLEMENTARY INFORMATION:      Executive
                                                  compatibility program or to fund the                                                                          Order 12862 (1993) (Setting Customer
                                                  implementation of that program. If                                                                            Service Standards) directed all Federal
                                                  questions arise concerning the precise                  DEPARTMENT OF TRANSPORTATION                          executive departments and agencies and
                                                  relationship of specific properties to                                                                        requested independent Federal agencies
                                                  noise exposure contours depicted on a                   Federal Railroad Administration
                                                                                                                                                                to provide service to ‘‘customers’’ that
                                                  noise exposure map submitted under                      [Docket No. FRA–2014–0011–N–02]                       matches or exceeds the best service
                                                  Section 47503 of the Act, it should be                                                                        available in the private sector. See also
                                                  noted that the FAA is not involved in                   Proposed Agency Information                           Executive Order 13571 (2011)
                                                  any way in determining the relative                     Collection Activities; Comment                        (Streamlining Service Delivery and
                                                  locations of specific properties with                   Request                                               Improving Customer Service). For
                                                  regard to the depicted noise contours, or               AGENCY: Federal Railroad                              purposes of these orders, ‘‘customer’’
                                                  in interpreting the noise exposure maps                 Administration (FRA), Department of                   means an individual who or entity that
                                                  to resolve questions concerning, for                    Transportation (DOT).                                 is directly served by a Federal
                                                  example, which properties should be                     ACTION: Notice.                                       department or agency. FRA seeks
                                                  covered by the provisions of Section                                                                          renewed OMB approval of a generic
                                                  47506 of the Act. These functions are                   SUMMARY:   FRA is seeking public                      clearance to collect qualitative feedback
                                                  inseparable from the ultimate land use                  comments on its proposal to renew its                 on our service delivery (i.e., the
                                                  control and planning responsibilities of                Paperwork Reduction Act (PRA)                         products and services that FRA creates
                                                  local government. These local                           clearance to participate in the Office of             to help consumers and businesses
                                                  responsibilities are not changed in any                 Management and Budget (OMB)                           understand their rights and
                                                  way under Part 150 or through the                       program, ‘‘Generic Clearance for the                  responsibilities, including Web sites,
                                                  FAA’s review of noise exposure maps.                    Collection of Qualitative Feedback on                 blogs, videos, print publications, and
                                                  Therefore, the responsibility for the                   Agency Service Delivery’’ (OMB                        other content).
                                                  detailed overlaying of noise exposure                   program). FRA will submit the
                                                                                                                                                                   Below is a brief summary of the
                                                  contours onto the map depicting                         information collection requirements
                                                                                                                                                                information collection activity FRA will
                                                  properties on the surface rests                         described below to OMB for review, as
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                                                                                                                                                                submit to OMB for clearance as required
                                                  exclusively with the airport operator                   required by the PRA. The OMB program
                                                                                                                                                                under the PRA:
                                                  that submitted those maps, or with                      was created to facilitate Federal
                                                  those public agencies and planning                      agencies’ efforts to streamline the                      Title: Generic Clearance for the
                                                  agencies with which consultation is                     process to seek public feedback on                    Collection of Qualitative Feedback on
                                                  required under Section 47503 of the                     service delivery. Current FRA clearance               Agency Service Delivery OMB Control
                                                  Act. The FAA has relied on the                          under the OMB program expires May                     Number: 2130–0593.
                                                  certification by the airport operator,                  31, 2017.                                                Status: Regular Review.


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                                                  88002                       Federal Register / Vol. 81, No. 234 / Tuesday, December 6, 2016 / Notices

                                                     Type of Request: Extension without                   them as though the results are                        ADDRESSES:   Send comments regarding
                                                  change of a previously approved                         generalizable to the population of study;             the burden estimates, or any other
                                                  collection.                                               • Participation in the collections is               aspect of the information collections,
                                                     Abstract: This collection of                         voluntary;                                            including suggestions for reducing the
                                                  information is necessary to enable the                    • The collections are low-burden for                burden, to (1) Office of Information and
                                                  FRA to garner customer and stakeholder                  respondents (based on considerations of               Regulatory Affairs, Office of
                                                  feedback in an efficient, timely manner,                total burden hours, total number of                   Management and Budget, Attention:
                                                  consistent with our commitment to                       respondents, or burden-hours per                      Desk Officer for Treasury, New
                                                  improving service delivery. The                         respondent) and are low-cost for both                 Executive Office Building, Room 10235,
                                                  information collected from our                          the respondents and the Federal                       Washington, DC 20503, or email at
                                                  customers and stakeholders will help                    Government;                                           OIRA_Submission@OMB.EOP.gov and
                                                  ensure users have an effective, efficient,                • The collections are non-                          (2) Treasury PRA Clearance Officer,
                                                  and satisfying experience with FRA’s                    controversial and do not raise issues of              1750 Pennsylvania Ave. NW., Suite
                                                  programs. This feedback will provide                    concern to other Federal agencies;                    8142, Washington, DC 20220, or email
                                                  insights into customer or stakeholder                     • Any collection is targeted to the                 at PRA@treasury.gov.
                                                  perceptions, experiences and                            solicitation of opinions from
                                                                                                                                                                FOR FURTHER INFORMATION CONTACT:
                                                  expectations, provide an early warning                  respondents who have experience with
                                                                                                                                                                Copies of the submissions may be
                                                  of issues with service, and focus                       the OMB program or may have
                                                                                                                                                                obtained by emailing PRA@treasury.gov,
                                                  attention on areas where                                experience with the OMB program in
                                                                                                                                                                calling (202) 622–0934, or viewing the
                                                  communication, training or changes in                   the near future; and
                                                                                                            • With the exception of information                 entire information collection request at
                                                  operations might improve delivery of                                                                          www.reginfo.gov.
                                                  products or services. These collections                 needed to provide renumeration for
                                                                                                          participants of focus groups and                      SUPPLEMENTARY INFORMATION:
                                                  will allow ongoing, collaborative, and
                                                  actionable communications between                       cognitive laboratory studies, FRA will                Internal Revenue Service (IRS)
                                                  FRA and its customers and                               collect personally identifiable
                                                                                                          information (PII) only to the extent                     OMB Control Number: 1545–0732.
                                                  stakeholders. It also allows feedback to                                                                         Type of Review: Extension without
                                                  contribute directly to the improvement                  necessary and will not retain it.
                                                                                                            Affected Public: Individuals and                    change of a currently approved
                                                  of program management.                                                                                        collection.
                                                                                                          Households, Business and
                                                     Improving FRA’s programs requires                    Organizations, State, Local or Tribal                    Title: Credit for Increasing Research
                                                  ongoing assessment of service delivery,                 Governments.                                          Activity (TD 8251).
                                                  meaning a systematic review of the                        Frequency of Submission: Once per                      Abstract: This regulation provides
                                                  operation of a program compared to a                    request.                                              rules for the credit for increasing
                                                  set of explicit or implicit standards as a                Total Annual Number of                              research activities. Internal Revenue
                                                  means of contributing to the continuous                 Respondents: 2,100.                                   Code section 41(f) provides that
                                                  improvement of the program. FRA will                      Total Estimated Responses: 2,100.                   commonly controlled groups of
                                                  collect, analyze, and interpret                           Average Minutes per Response: 10                    taxpayers shall compute the credit as if
                                                  information gathered through this                       minutes.                                              they are single taxpayer. The credit
                                                  generic clearance to identify strengths                   Total Annual Burden Hours: 354                      allowed to a member of the group is a
                                                  and weaknesses of current services and                  hours.                                                portion of the group’s credit. Section
                                                  make improvements in service delivery                     Authority: 44 U.S.C. 3501–3520.                     1.41–8(d) of the regulation permits a
                                                  based on feedback. The solicitation of                                                                        corporation that is a member of more
                                                  feedback will target areas such as:                       Issued in Washington, DC, on November
                                                                                                          30, 2016.
                                                                                                                                                                than one group to designate which
                                                  Timeliness, appropriateness, accuracy                                                                         controlled group they will be aggregated
                                                                                                          Patrick Warren,
                                                  of information, courtesy, efficiency of                                                                       with the purposes of Code section 41(f).
                                                  service delivery, and resolution of                     Acting Executive Director.                               Affected Public: Businesses or other
                                                  issues with service delivery. FRA will                  [FR Doc. 2016–29237 Filed 12–5–16; 8:45 am]           for-profits.
                                                  assess responses to plan and inform                     BILLING CODE 4910–06–P                                   Estimated Total Annual Burden
                                                  efforts to improve or maintain the                                                                            Hours: 63.
                                                  quality of service offered to the public.                                                                        OMB Control Number: 1545–0232.
                                                  If this information is not collected, vital             DEPARTMENT OF THE TREASURY                               Type of Review: Extension without
                                                  feedback from customers and                                                                                   change of a currently approved
                                                  stakeholders on the FRA’s services will                 Submission for OMB Review;
                                                                                                                                                                collection.
                                                  be unavailable.                                         Comment Request                                          Title: Information Return of
                                                     FRA will only submit a collection for                AGENCY:   Department of the Treasury.                 Nontaxable Energy Grants or Subsidized
                                                  approval under this generic clearance if                ACTION:   Notice.                                     Energy Financing.
                                                  it meets the following conditions:                                                                               Form: 6497.
                                                     • FRA will only use the information                  SUMMARY:   The Department of the                         Abstract: Section 6050D of the
                                                  gathered internally for general service                 Treasury will submit the following                    Internal Revenue Code requires an
                                                  improvement and program management                      information collection requests to the                information return to be made by any
                                                  purposes and does not intend to release                 Office of Management and Budget                       person who administers a Federal, state,
                                                  it outside FRA;                                         (OMB) for review and clearance in                     or local program providing nontaxable
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                                                     • FRA will not use information                       accordance with the Paperwork                         grants or subsidized energy financing.
                                                  gathered to substantially inform                        Reduction Act of 1995, Public Law 104–                Form 6497 is used for making the
                                                  influential policy decisions;                           13, on or after the date of publication of            information return. The IRS uses the
                                                     • Information gathered will yield                    this notice.                                          information from the form to ensure that
                                                  qualitative information; FRA will not                   DATES: Comments should be received on                 recipients have not claimed tax credits
                                                  design the collections or expect them to                or before January 5, 2017 to be assured               or other benefits with respect to the
                                                  yield statistically reliable results or use             of consideration.                                     grants or subsidized financing.


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Document Created: 2016-12-06 02:19:06
Document Modified: 2016-12-06 02:19:06
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments must be received no later than February 6, 2017.
ContactMs. Kimberly Toone, Office of Information Technology, RAD-20, Federal Railroad Administration, 1200 New Jersey Ave. SE., Mail Stop 35, Washington, DC 20590 (telephone: (202) 493-6132). (These telephone numbers are not toll-free.)
FR Citation81 FR 88001 

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