82 FR 11099 - 60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
DEPARTMENT OF STATE Federal Register Volume 82, Issue 32 (February 17, 2017)
Federal Register Volume 82, Issue 32 (February 17, 2017)
| Page Range | 11099-11100 | |
| FR Document | 2017-03227 |
[Federal Register Volume 82, Number 32 (Friday, February 17, 2017)] [Notices] [Pages 11099-11100] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-03227] ======================================================================= ----------------------------------------------------------------------- DEPARTMENT OF STATE [Public Notice 9834] 60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery ACTION: Notice of request for public comment. ----------------------------------------------------------------------- SUMMARY: The Department of State is seeking Office of Management and Budget (OMB) approval for the information collection described below. In accordance with the Paperwork Reduction Act of 1995, we are requesting comments on this collection from all interested individuals and organizations. The purpose of this notice is to allow 60 days for public comment preceding submission of the collection to OMB. DATES: The Department will accept comments from the public up to April 18, 2017. ADDRESSES: You may submit comments by any of the following methods:Web: Persons with access to the Internet may comment on this notice by going to www.Regulations.gov. You can search for the document by entering ``Docket Number: DOS-2016-0081'' in the Search field. Then click the ``Comment Now'' button and complete the comment form. Email: [email protected]. You must include the DS form number (if applicable), information collection title, and the OMB control number in any correspondence. FOR FURTHER INFORMATION CONTACT: Direct requests for additional information regarding the collection listed in this notice, including requests for copies of the proposed collection instrument and supporting documents, to Pamela Watkins, Department of State, Office of Directives Management, 1800 G Street NW., Suite 2400, Washington, DC 20522-2202 who may be reached at [email protected]. SUPPLEMENTARY INFORMATION: Title of Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 1405-0193. Type of Request: Extension of a Currently Approved Collection. Originating Office: Office of Directives Management, A/ GIS/DIR. Form Number: Various public surveys. Respondents: Individuals responding to Department of State customer service evaluation requests. Estimated Number of Respondents: 325,000. Estimated Number of Responses: 325,000. Average Time per Response: 3.5 minutes. Total Estimated Burden Time: 18,958 annual hours. Frequency: Once per request. Obligation to Respond: Voluntary. We are soliciting public comments to permit the Department to: Evaluate whether the proposed information collection is necessary for the proper functions of the Department. Evaluate the accuracy of our estimate of the time and cost burden for this proposed collection, including the validity of the methodology and assumptions used. Enhance the quality, utility, and clarity of the information to be collected. Minimize the reporting burden on those who are to respond, including the use of automated collection techniques or other forms of information technology. Please note that comments submitted in response to this Notice are public record. Before including any detailed personal information, you should be aware that your comments as submitted, including your personal information, will be available for public review. Abstract of Proposed Collection The information collection activity will collect qualitative customer feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. This qualitative feedback will provide insights into customer perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power [[Page 11100]] calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Methodology Respondents will fill out a brief customer survey after completing their interaction with a Department Office or Embassy. Surveys are designed to gather feedback on the customer's experiences. Janet Freer, Director, Office of Directives Management, Department of State. [FR Doc. 2017-03227 Filed 2-16-17; 8:45 am] BILLING CODE 4710-24-P
![Federal Register / Vol. 82, No. 32 / Friday, February 17, 2017 / Notices 11099
Incident: Severe Winter Storm. DEPARTMENT OF STATE • Estimated Number of Responses:
Incident Period: 01/13/2017 through 325,000.
[Public Notice 9834] • Average Time per Response: 3.5
01/16/2017.
60-Day Notice of Proposed Information minutes.
Effective Date: 02/10/2017.
Collection: Generic Clearance for the • Total Estimated Burden Time:
Physical Loan Application Deadline Collection of Qualitative Feedback on 18,958 annual hours.
Date: 04/11/2017. • Frequency: Once per request.
Agency Service Delivery
• Obligation to Respond: Voluntary.
Economic Injury (EIDL) Loan We are soliciting public comments to
Application Deadline Date: 11/13/2017. Notice of request for public
ACTION:
comment. permit the Department to:
ADDRESSES: Submit completed loan • Evaluate whether the proposed
applications to: U.S. Small Business SUMMARY: The Department of State is information collection is necessary for
Administration, Processing and seeking Office of Management and the proper functions of the Department.
Budget (OMB) approval for the • Evaluate the accuracy of our
Disbursement Center, 14925 Kingsport
information collection described below. estimate of the time and cost burden for
Road, Fort Worth, TX 76155.
In accordance with the Paperwork this proposed collection, including the
FOR FURTHER INFORMATION CONTACT: A. Reduction Act of 1995, we are validity of the methodology and
Escobar, Office of Disaster Assistance, requesting comments on this collection assumptions used.
U.S. Small Business Administration, from all interested individuals and • Enhance the quality, utility, and
409 3rd Street SW., Suite 6050, organizations. The purpose of this clarity of the information to be
Washington, DC 20416. notice is to allow 60 days for public collected.
comment preceding submission of the • Minimize the reporting burden on
SUPPLEMENTARY INFORMATION: Notice is collection to OMB. those who are to respond, including the
hereby given that as a result of the DATES: The Department will accept use of automated collection techniques
President’s major disaster declaration on comments from the public up to April or other forms of information
02/10/2017, Private Non-Profit 18, 2017. technology.
organizations that provide essential ADDRESSES: You may submit comments Please note that comments submitted
services of governmental nature may file by any of the following methods: in response to this Notice are public
disaster loan applications at the address • Web: Persons with access to the record. Before including any detailed
listed above or other locally announced Internet may comment on this notice by personal information, you should be
locations. going to www.Regulations.gov. You can aware that your comments as submitted,
search for the document by entering including your personal information,
The following areas have been
‘‘Docket Number: DOS–2016–0081’’ in will be available for public review.
determined to be adversely affected by
the disaster: the Search field. Then click the Abstract of Proposed Collection
‘‘Comment Now’’ button and complete
Primary Counties: Beaver, Beckham, the comment form. The information collection activity
Dewey, Ellis, Harper, Major, Roger • Email: watkinspk@state.gov. will collect qualitative customer
Mills, Texas, Woods, Woodward. You must include the DS form feedback in an efficient, timely manner,
number (if applicable), information in accordance with the Administration’s
The Interest Rates are: collection title, and the OMB control commitment to improving service
number in any correspondence. delivery. This qualitative feedback will
Percent provide insights into customer
FOR FURTHER INFORMATION CONTACT:
Direct requests for additional perceptions, experiences and
For Physical Damage: expectations, provide an early warning
Non–Profit Organizations With information regarding the collection
of issues with service, or focus attention
Credit Available Elsewhere ... 2.500 listed in this notice, including requests
for copies of the proposed collection on areas where communication, training
Non–Profit Organizations With-
out Credit Available Else- instrument and supporting documents, or changes in operations might improve
where ..................................... 2.500 to Pamela Watkins, Department of State, delivery of products or services. These
For Economic Injury: Office of Directives Management, 1800 collections will allow for ongoing,
Non–Profit Organizations With- G Street NW., Suite 2400, Washington, collaborative and actionable
out Credit Available Else- DC 20522–2202 who may be reached at communications between the Agency
where ..................................... 2.500 watkinspk@state.gov. and its customers. It will also allow
feedback to contribute directly to the
SUPPLEMENTARY INFORMATION:
The number assigned to this disaster • Title of Information Collection: improvement of program management.
Feedback collected under this generic
for physical damage is 15047B and for Generic Clearance for the Collection of
clearance will provide useful
economic injury is 15048B. Qualitative Feedback on Agency Service
information, but it will not yield data
(Catalog of Federal Domestic Assistance Delivery.
• OMB Control Number: 1405–0193. that can be used for quantitative
Number 59008) information collections that are
• Type of Request: Extension of a
James E. Rivera, Currently Approved Collection. designed to yield reliably actionable
• Originating Office: Office of results, such as monitoring trends over
Associate Administrator for Disaster time or documenting program
mstockstill on DSK3G9T082PROD with NOTICES
Assistance. Directives Management, A/GIS/DIR.
• Form Number: Various public performance. Such data uses require
[FR Doc. 2017–03249 Filed 2–16–17; 8:45 am] more rigorous designs that address: The
surveys.
BILLING CODE 8025–01–P • Respondents: Individuals target population to which
responding to Department of State generalizations will be made, the
customer service evaluation requests. sampling frame, the sample design
• Estimated Number of Respondents: (including stratification and clustering),
325,000. the precision requirements or power
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![11100 Federal Register / Vol. 82, No. 32 / Friday, February 17, 2017 / Notices
calculations that justify the proposed DC 20423–0001. Send comments (an DEPARTMENT OF TRANSPORTATION
sample size, the expected response rate, original and 10 copies) referring to
methods for assessing potential non- Docket No. EP 290 (Sub-No. 4) to: Federal Highway Administration
response bias, the protocols for data Surface Transportation Board, 395 E
collection, and any testing procedures Street SW., Washington, DC 20423– Notice of Final Federal Agency Action
that were or will be undertaken prior 0001. on State Highway 99 (Grand Parkway)
fielding the study. Depending on the Segment B, From SH 288 to Interstate
degree of influence the results are likely FOR FURTHER INFORMATION CONTACT: Highway (IH) 45 South, Brazoria and
to have, such collections may still be Pedro Ramirez, (202) 245–0333. Federal Galveston Counties, Texas
eligible for submission for other generic Information Relay Service (FIRS) for the AGENCY: Texas Department of
mechanisms that are designed to yield hearing impaired, (800) 877–8339. Transportation, Federal Highway
quantitative results. SUPPLEMENTARY INFORMATION: This Administration, U.S. Department of
Methodology conference will be available on the Transportation (DOT).
Board’s Web site by live video ACTION: Notice of Limitation on Claims
Respondents will fill out a brief
streaming. To access the conference, for Judicial Review of Actions by
customer survey after completing their
click on the ‘‘Live Video’’ link under TxDOT and Federal Agencies.
interaction with a Department Office or
Embassy. Surveys are designed to gather ‘‘Information Center’’ at the left side of
SUMMARY: This notice announces actions
feedback on the customer’s experiences. the home page beginning at February 28,
taken by TxDOT and Federal agencies
2017, at 10:00 a.m.
Janet Freer,
that are final within the meaning of 23
Additional information is contained U.S.C. 139(l)(1). The environmental
Director, Office of Directives Management, in the Board’s decision, which is
Department of State.
review, consultation, and other actions
available on the Board’s Web site at required by applicable Federal
[FR Doc. 2017–03227 Filed 2–16–17; 8:45 am] http://www.stb.gov. Copies of the environmental laws for this project are
BILLING CODE 4710–24–P decision may be purchased by being, or have been, carried-out by
contacting the Board’s Office of Public TxDOT pursuant to 23 U.S.C. 327 and
Assistance, Governmental Affairs, and a Memorandum of Understanding dated
SURFACE TRANSPORTATION BOARD Compliance at (202) 245–0236. December 16, 2014 and executed by
[Docket No. EP 290 (Sub-No. 4)] Assistance for the hearing impaired is FHWA and TxDOT. The actions relate
available through FIRS at (800) 877– to a proposed highway project, State
Railroad Cost Recovery Procedures— 8339. Highway 99 (Grand Parkway) Segment
Productivity Adjustment Decided: February 13, 2017. B, from SH 288 to IH 45 South, in
Brazoria and Galveston Counties in the
AGENCY: Surface Transportation Board. By the Board, Board Members Begeman,
State of Texas. Those actions grant
ACTION: Tentative Railroad Cost Elliott, and Miller.
licenses, permits, and approvals for the
Recovery Procedures Productivity Raina S. Contee, project. Under MAP–21 section 1319,
Adjustment. Clearance Clerk. TxDOT has issued a separate Final
SUMMARY: In a decision served on [FR Doc. 2017–03215 Filed 2–16–17; 8:45 am] Environmental Impact Statement (FEIS)
February 14, 2017, the Surface BILLING CODE 4915–01–P and Record of Decision (ROD) for this
Transportation Board tentatively action.
adopted 1.020 (2.0% per year) as the DATES: By this notice, TxDOT is
measure of average change in railroad SURFACE TRANSPORTATION BOARD advising the public of final agency
productivity for the 2011–2015 (five- actions subject to 23 U.S.C. 139(l)(1). A
year) averaging period. This value Release of Waybill Data claim seeking judicial review of the
represents an increase of 0.6% from the Federal agency actions on the highway
average for the 2010–2014 period. The Surface Transportation Board has project will be barred unless the claim
Because of the unique circumstances of received a request from a student at Rice is filed on or before July 17, 2017. If the
this year’s productivity adjustment University (WB17–09—2/13/17) for Federal law that authorizes judicial
calculation, including the proposal of a permission to use unmasked data from review of a claim provides a time period
linking factor to address a change in the Board’s 1984–2015 Carload Waybill of less than 150 days for filing such
methodology in the calculation of an Samples. A copy of this request may be claim, then that shorter time period still
input to the productivity adjustment, obtained from the Office of Economics. applies.
the Board is making its productivity The waybill sample contains FOR FURTHER INFORMATION CONTACT: Mr.
adjustment tentative to allow public confidential railroad and shipper data; Carlos Swonke, P.G., Environmental
comment on this approach. The Board therefore, if any parties object to these Affairs Division, Texas Department of
will hold a technical conference with requests, they should file their Transportation, 125 East 11th Street,
interested parties and Board staff. objections with the Director of the Austin, Texas 78701; telephone: (512)
DATES: A technical conference with Board’s Office of Economics within 14 416–2734; email: carlos.swonke@
interested parties and Board staff will be calendar days of the date of this notice. txdot.gov. TxDOT’s normal business
held on February 28, 2017, at 10:00 a.m. The rules for release of waybill data are hours are 8:00 a.m.–5:00 p.m. (central
Comments are due by March 16, 2017; codified at 49 CFR 1244.9. time), Monday through Friday.
mstockstill on DSK3G9T082PROD with NOTICES
replies are due by April 5, 2017. This Contact: Alexander Dusenberry, (202) SUPPLEMENTARY INFORMATION: Notice is
decision adopting a tentative 245–0319. hereby given that TxDOT and Federal
productivity adjustment is effective on agencies have taken final agency actions
March 1, 2017. Brendetta S. Jones,
by issuing licenses, permits, and
ADDRESSES: The technical conference Clearance Clerk. approvals for the following highway
will be held in the Board’s Hearing [FR Doc. 2017–03206 Filed 2–16–17; 8:45 am] project in the State of Texas: State
Room at 395 E Street SW., Washington, BILLING CODE 4915–01–P Highway 99 (Grand Parkway) Segment
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Document Created: 2017-02-17 00:28:29
Document Modified: 2017-02-17 00:28:29
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice of request for public comment. | |
| Dates | The Department will accept comments from the public up to April 18, 2017. | |
| Contact | Direct requests for additional information regarding the collection listed in this notice, including requests for copies of the proposed collection instrument and supporting documents, to Pamela Watkins, Department of State, Office of Directives Management, 1800 G Street NW., Suite 2400, Washington, DC 20522-2202 who may be reached at [email protected] | |
| FR Citation | 82 FR 11099 |
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