82 FR 22678 - Submission for Review: Federal Employees Health Benefits (FEHB) Open Season Express Interactive Voice Response (IVR) System and Open Season Web Site

OFFICE OF PERSONNEL MANAGEMENT

Federal Register Volume 82, Issue 94 (May 17, 2017)

The Retirement Services, Office of Personnel Management (OPM) offers the general public and other federal agencies the opportunity to comment on an extension without change of a currently approved information collection (ICR), Federal Employees Health Benefits (FEHB) Open Season Express Interactive Voice Response (IVR) System and the Open Season Web site, Open Season Online.

[Federal Register Volume 82, Number 94 (Wednesday, May 17, 2017)]
[Notices]
[Pages 22678-22679]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-09976]


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OFFICE OF PERSONNEL MANAGEMENT


Submission for Review: Federal Employees Health Benefits (FEHB) 
Open Season Express Interactive Voice Response (IVR) System and Open 
Season Web Site

AGENCY: Office of Personnel Management.

ACTION: 60-Day notice and request for comments.

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SUMMARY: The Retirement Services, Office of Personnel Management (OPM) 
offers the general public and other federal agencies the opportunity to 
comment on an extension without change of a currently approved 
information collection (ICR), Federal Employees Health Benefits (FEHB) 
Open Season Express Interactive Voice Response (IVR) System and the 
Open Season Web site, Open Season Online.

DATES: Comments are encouraged and will be accepted until July 17, 
2017.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to Retirement Services, U.S. Office 
of Personnel Management, 1900 E Street NW., Washington, DC 20415, 
Attention: Alberta Butler, Room 2347-E, or sent via electronic mail to 
[email protected].

FOR FURTHER INFORMATION CONTACT: A copy of this ICR with applicable 
supporting documentation, may be obtained by contacting the Retirement 
Services Publications Team, Office of Personnel Management, 1900 E 
Street NW., Room 3316-L, Washington, DC 20415, Attention: Cyrus S. 
Benson, or sent via electronic mail to [email protected] or faxed to 
(202) 606-0910.

SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act 
of 1995 (Pub. L. 104-13, 44 U.S.C. chapter 35) as amended by the 
Clinger-Cohen Act (Pub. L. 104-106), OPM is soliciting comments for 
this collection (OMB No. 3206-0201). The Office of Management and 
Budget is particularly interested in comments that:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.
    Federal Employees Health Benefits (FEHB) Open Season Express 
Interactive Voice Response (IVR) System, and the Open Season Web site, 
Open Season Online, are used by retirees and survivors. They collect 
information for changing FEHB enrollments, collecting dependent and 
other insurance information for self and family enrollments, requesting 
plan brochures, requesting a change of address, requesting cancellation 
or suspension of FEHB benefits, asking to make payment to the Office of 
Personnel Management when the FEHB payment is greater than the monthly 
annuity amount, or for requesting FEHB plan accreditation and

[[Page 22679]]

Customer Satisfaction Survey information.

Analysis

    Agency: Retirement Operations, Retirement Services, Office of 
Personnel Management.
    Title: Federal Employees Health Benefits (FEHB) Open Season Express 
Interactive Voice Response (IVR) System and Open Season Online.
    OMB Number: 3206-0201.
    Frequency: On occasion.
    Affected Public: Individuals or Households.
    Number of Respondents: 350,100.
    Estimated Time per Respondent: 10 minutes.
    Total Burden Hours: 58,350.

U.S. Office of Personnel Management.
Kathleen M. McGettigan,
Acting Director.
[FR Doc. 2017-09976 Filed 5-16-17; 8:45 am]
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