82_FR_27158 82 FR 27046 - CPSC Workshop on Recall Effectiveness

82 FR 27046 - CPSC Workshop on Recall Effectiveness

CONSUMER PRODUCT SAFETY COMMISSION

Federal Register Volume 82, Issue 112 (June 13, 2017)

Page Range27046-27046
FR Document2017-12185

The Consumer Product Safety Commission (CPSC, Commission, or we) staff is holding a workshop on potential ways to improve the effectiveness of consumer product recalls. We invite interested parties to attend the workshop.

Federal Register, Volume 82 Issue 112 (Tuesday, June 13, 2017)
[Federal Register Volume 82, Number 112 (Tuesday, June 13, 2017)]
[Notices]
[Page 27046]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-12185]



[[Page 27046]]

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CONSUMER PRODUCT SAFETY COMMISSION

[Docket No. CPSC-2017-0027 ]


CPSC Workshop on Recall Effectiveness

AGENCY: Consumer Product Safety Commission.

ACTION: Announcement of meeting.

-----------------------------------------------------------------------

SUMMARY: The Consumer Product Safety Commission (CPSC, Commission, or 
we) staff is holding a workshop on potential ways to improve the 
effectiveness of consumer product recalls. We invite interested parties 
to attend the workshop.

DATES: The workshop will be held from 10 a.m. to 3 p.m. on July 25, 
2017. Individuals interested in attending the workshop should register 
by July 3, 2017. Suggestions for additional topics for the workshop 
should be submitted by June 23, 2017.

ADDRESSES: The workshop will be held in the Hearing Room at CPSC's 
headquarters at: 4330 East West Highway, Bethesda, MD 20814. There is 
no charge to attend the workshop. Persons interested in attending the 
workshop should register online at: https://cpsc.gov/content/cpsc-workshop-on-recall-effectiveness.
    If you have suggestions for additional topics for the workshop, 
please submit them to [email protected] by June 23, 2017.

FOR FURTHER INFORMATION CONTACT: Joseph Williams, Compliance Officer, 
Office of Compliance and Field Operations, Consumer Product Safety 
Commission, 4330 East-West Highway, Bethesda, MD 20814; telephone 301-
504-7585; email: [email protected].

SUPPLEMENTARY INFORMATION: 

I. Background

    The Consumer Product Safety Commission (CPSC) has the authority to 
require corrective actions, also called ``recalls,'' of consumer 
products that present a substantial product hazard. 15 U.S.C. 2064(c). 
Most recalls of consumer products are conducted voluntarily by firms 
that work with the CPSC to develop a corrective action plan that will 
protect the public from potentially unsafe products. Recalls generally 
include notice to the public and some remedial measure, such as repair 
or replacement of the product or refund to the purchaser. The CPSC's 
regulations at 16 CFR 1115.20 and its Recall Handbook, https://www.cpsc.gov/s3fs-public/8002.pdf, provide information about working 
with CPSC to conduct recalls.
    The CPSC continually strives to enhance the effectiveness of 
recalls. In furtherance of this goal, CPSC will hold a workshop to 
engage stakeholders to explore ideas for improving the effectiveness of 
recalls.

II. The Workshop

    The goal of the workshop is to explore and develop proactive 
measures CPSC and stakeholders can take to improve recall 
effectiveness, i.e. the effective implementation of recalls from public 
announcement to product correction.
    We have identified some broad topics for discussion, but would also 
like to include topics that stakeholders believe would be beneficial to 
discuss. The workshop will have a group discussion of what makes an 
effective recall, how to measure success, as well as some common 
obstacles. We will then break out into smaller groups for discussion of 
topics such as:

 Communicating the hazard
    [ssquf] challenges
    [ssquf] possibility of different approaches for different 
demographics
    [ssquf] evaluation of various communication channels
    [ssquf] Statutory/regulatory framework and enhanced authorities
 Consumer motivation
    [ssquf] incentives
    [ssquf] ways to improve consumers' motivation to participate in 
recalls
    [ssquf] challenges
 In-store notification
    [ssquf] types available
    [ssquf] barriers to effectiveness
    [ssquf] ways to improve effectiveness
 Social media
    [ssquf] current popular platforms
    [ssquf] increasing effectiveness of posts about recalls
    [ssquf] barriers to effective use
    [ssquf] use of paid advertising on social media
 Other forms of notice (push notifications, email, paid 
advertising, direct mail, etc.)
    [ssquf] possible types of notification
    [ssquf] what makes them effective
    [ssquf] barriers to effectiveness
    [ssquf] how to create direct mailing lists/registrations
    [ssquf] targeted notices (e.g., posters at pediatricians, community 
centers)

If you would like to suggest topics for discussion, please submit them 
as indicated in the ADDRESSES section of this document by June 23, 
2017.
    We anticipate that, after the workshop, staff will (1) develop a 
list of suggestions and ideas from stakeholders that we will share; and 
(2) create a summary report on key findings and suggestions for follow 
up.

    Dated: June 8, 2017.
Todd A. Stevenson,
Secretary, U.S. Consumer Product Safety Commission.
[FR Doc. 2017-12185 Filed 6-12-17; 8:45 am]
 BILLING CODE 6355-01-P



                                               27046                          Federal Register / Vol. 82, No. 112 / Tuesday, June 13, 2017 / Notices

                                               CONSUMER PRODUCT SAFETY                                    The CPSC continually strives to                       Dated: June 8, 2017.
                                               COMMISSION                                              enhance the effectiveness of recalls. In               Todd A. Stevenson,
                                                                                                       furtherance of this goal, CPSC will hold               Secretary, U.S. Consumer Product Safety
                                               [Docket No. CPSC–2017–0027 ]
                                                                                                       a workshop to engage stakeholders to                   Commission.
                                               CPSC Workshop on Recall                                 explore ideas for improving the                        [FR Doc. 2017–12185 Filed 6–12–17; 8:45 am]
                                               Effectiveness                                           effectiveness of recalls.
                                                                                                                                                              BILLING CODE 6355–01–P

                                               AGENCY: Consumer Product Safety                         II. The Workshop
                                               Commission.                                                The goal of the workshop is to explore
                                               ACTION: Announcement of meeting.                        and develop proactive measures CPSC
                                                                                                       and stakeholders can take to improve                   DEPARTMENT OF DEFENSE
                                               SUMMARY:    The Consumer Product Safety                 recall effectiveness, i.e. the effective
                                               Commission (CPSC, Commission, or we)                                                                           Department of the Air Force
                                                                                                       implementation of recalls from public
                                               staff is holding a workshop on potential                announcement to product correction.
                                               ways to improve the effectiveness of                                                                           Acceptance of Group Application
                                                                                                          We have identified some broad topics
                                               consumer product recalls. We invite                     for discussion, but would also like to                 AGENCY: SAF/MRBB, Department of the
                                               interested parties to attend the                        include topics that stakeholders believe               Air Force, DOD.
                                               workshop.                                               would be beneficial to discuss. The
                                               DATES: The workshop will be held from                   workshop will have a group discussion                  ACTION:   Notice.
                                               10 a.m. to 3 p.m. on July 25, 2017.                     of what makes an effective recall, how
                                               Individuals interested in attending the                 to measure success, as well as some                    SUMMARY:   Under the provisions
                                               workshop should register by July 3,                     common obstacles. We will then break                   specified in the SUPPLEMENTARY
                                               2017. Suggestions for additional topics                 out into smaller groups for discussion of              INFORMATION section of this notice, the
                                               for the workshop should be submitted                    topics such as:                                        Department of Defense Civilian/Military
                                               by June 23, 2017.                                       • Communicating the hazard                             Service Review Board has accepted an
                                               ADDRESSES: The workshop will be held                       D challenges                                        application on behalf of a group known
                                               in the Hearing Room at CPSC’s                              D possibility of different approaches               as ‘‘NCIS Special Agents Who Were
                                               headquarters at: 4330 East West                              for different demographics                        Assigned to the Middle East Field Office
                                               Highway, Bethesda, MD 20814. There is                      D evaluation of various                             in Bahrain in Direct Support of the
                                               no charge to attend the workshop.                            communication channels                            CTF–151 Counter-Piracy Mission.’’
                                               Persons interested in attending the                        D Statutory/regulatory framework and
                                               workshop should register online at:                          enhanced authorities                              DATES: Persons with information or
                                               https://cpsc.gov/content/cpsc-                          • Consumer motivation                                  documentation pertinent to the
                                               workshop-on-recall-effectiveness.                          D incentives                                        determination of whether service of this
                                                 If you have suggestions for additional                   D ways to improve consumers’                        group should be considered active
                                               topics for the workshop, please submit                       motivation to participate in recalls              military service to the Armed Forces of
                                               them to jfwilliams@cpsc.gov by June 23,                    D challenges                                        the United States are encouraged to
                                               2017.                                                   • In-store notification                                submit such information or
                                               FOR FURTHER INFORMATION CONTACT:                           D types available                                   documentation within 60 days from
                                               Joseph Williams, Compliance Officer,                       D barriers to effectiveness                         June 13, 2017 to the DoD Civilian/
                                               Office of Compliance and Field                             D ways to improve effectiveness                     Military Service Review Board (DoD
                                               Operations, Consumer Product Safety                     • Social media                                         C/MSRB) address specified in the
                                               Commission, 4330 East-West Highway,                        D current popular platforms                         ADDRESSES section of this notice.
                                               Bethesda, MD 20814; telephone 301–                         D increasing effectiveness of posts
                                                                                                            about recalls                                     ADDRESSES:  DoD Civilian/Military
                                               504–7585; email: jfwilliams@cpsc.gov.                                                                          Service Review Board (DoD C/MSRB),
                                               SUPPLEMENTARY INFORMATION:                                 D barriers to effective use
                                                                                                          D use of paid advertising on social                 1500 West Perimeter Road, Suite 3700,
                                               I. Background                                                media                                             Joint Base Andrews NAF, MD 20762–
                                                                                                       • Other forms of notice (push                          7002.
                                                  The Consumer Product Safety
                                               Commission (CPSC) has the authority to                       notifications, email, paid                        FOR FURTHER INFORMATION CONTACT:    Mr.
                                               require corrective actions, also called                      advertising, direct mail, etc.)                   Thomas R. Uiselt, Deputy Executive
                                               ‘‘recalls,’’ of consumer products that                     D possible types of notification
                                                                                                                                                              Secretary, DoD C/MSRB, at (240) 612–
                                               present a substantial product hazard. 15                   D what makes them effective
                                                                                                                                                              5409, thomas.r.uiselt.civ@mail.mil.
                                               U.S.C. 2064(c). Most recalls of consumer                   D barriers to effectiveness
                                                                                                                                                              Copies of documents or other materials
                                               products are conducted voluntarily by                      D how to create direct mailing lists/
                                                                                                            registrations                                     submitted cannot be returned.
                                               firms that work with the CPSC to
                                               develop a corrective action plan that                      D targeted notices (e.g., posters at                SUPPLEMENTARY INFORMATION:   The
                                               will protect the public from potentially                     pediatricians, community centers)                 Department of Defense Civilian/Military
                                               unsafe products. Recalls generally                      If you would like to suggest topics for                Service Review Board accepted the
                                               include notice to the public and some                   discussion, please submit them as                      application under the provisions of
                                               remedial measure, such as repair or                     indicated in the ADDRESSES section of                  Section 401, Public Law 95–202 and
nlaroche on DSK30NT082PROD with NOTICES




                                               replacement of the product or refund to                 this document by June 23, 2017.                        DoD Directive 100.20.
                                               the purchaser. The CPSC’s regulations at                   We anticipate that, after the
                                               16 CFR 1115.20 and its Recall                           workshop, staff will (1) develop a list of             Henry Williams,
                                               Handbook, https://www.cpsc.gov/s3fs-                    suggestions and ideas from stakeholders                Acting Air Force Federal Register, Liaison
                                               public/8002.pdf, provide information                    that we will share; and (2) create a                   Officer.
                                               about working with CPSC to conduct                      summary report on key findings and                     [FR Doc. 2017–12174 Filed 6–12–17; 8:45 am]
                                               recalls.                                                suggestions for follow up.                             BILLING CODE 5001–10–P




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Document Created: 2017-06-13 00:21:40
Document Modified: 2017-06-13 00:21:40
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionAnnouncement of meeting.
DatesThe workshop will be held from 10 a.m. to 3 p.m. on July 25, 2017. Individuals interested in attending the workshop should register by July 3, 2017. Suggestions for additional topics for the workshop should be submitted by June 23, 2017.
ContactJoseph Williams, Compliance Officer, Office of Compliance and Field Operations, Consumer Product Safety Commission, 4330 East-West Highway, Bethesda, MD 20814; telephone 301- 504-7585; email: [email protected]
FR Citation82 FR 27046 

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