82 FR 27046 - CPSC Workshop on Recall Effectiveness

CONSUMER PRODUCT SAFETY COMMISSION

Federal Register Volume 82, Issue 112 (June 13, 2017)

The Consumer Product Safety Commission (CPSC, Commission, or we) staff is holding a workshop on potential ways to improve the effectiveness of consumer product recalls. We invite interested parties to attend the workshop.

[Federal Register Volume 82, Number 112 (Tuesday, June 13, 2017)]
[Notices]
[Page 27046]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-12185]



[[Page 27046]]

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CONSUMER PRODUCT SAFETY COMMISSION

[Docket No. CPSC-2017-0027 ]


CPSC Workshop on Recall Effectiveness

AGENCY: Consumer Product Safety Commission.

ACTION: Announcement of meeting.

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SUMMARY: The Consumer Product Safety Commission (CPSC, Commission, or 
we) staff is holding a workshop on potential ways to improve the 
effectiveness of consumer product recalls. We invite interested parties 
to attend the workshop.

DATES: The workshop will be held from 10 a.m. to 3 p.m. on July 25, 
2017. Individuals interested in attending the workshop should register 
by July 3, 2017. Suggestions for additional topics for the workshop 
should be submitted by June 23, 2017.

ADDRESSES: The workshop will be held in the Hearing Room at CPSC's 
headquarters at: 4330 East West Highway, Bethesda, MD 20814. There is 
no charge to attend the workshop. Persons interested in attending the 
workshop should register online at: https://cpsc.gov/content/cpsc-workshop-on-recall-effectiveness.
    If you have suggestions for additional topics for the workshop, 
please submit them to [email protected] by June 23, 2017.

FOR FURTHER INFORMATION CONTACT: Joseph Williams, Compliance Officer, 
Office of Compliance and Field Operations, Consumer Product Safety 
Commission, 4330 East-West Highway, Bethesda, MD 20814; telephone 301-
504-7585; email: [email protected].

SUPPLEMENTARY INFORMATION: 

I. Background

    The Consumer Product Safety Commission (CPSC) has the authority to 
require corrective actions, also called ``recalls,'' of consumer 
products that present a substantial product hazard. 15 U.S.C. 2064(c). 
Most recalls of consumer products are conducted voluntarily by firms 
that work with the CPSC to develop a corrective action plan that will 
protect the public from potentially unsafe products. Recalls generally 
include notice to the public and some remedial measure, such as repair 
or replacement of the product or refund to the purchaser. The CPSC's 
regulations at 16 CFR 1115.20 and its Recall Handbook, https://www.cpsc.gov/s3fs-public/8002.pdf, provide information about working 
with CPSC to conduct recalls.
    The CPSC continually strives to enhance the effectiveness of 
recalls. In furtherance of this goal, CPSC will hold a workshop to 
engage stakeholders to explore ideas for improving the effectiveness of 
recalls.

II. The Workshop

    The goal of the workshop is to explore and develop proactive 
measures CPSC and stakeholders can take to improve recall 
effectiveness, i.e. the effective implementation of recalls from public 
announcement to product correction.
    We have identified some broad topics for discussion, but would also 
like to include topics that stakeholders believe would be beneficial to 
discuss. The workshop will have a group discussion of what makes an 
effective recall, how to measure success, as well as some common 
obstacles. We will then break out into smaller groups for discussion of 
topics such as:

 Communicating the hazard
    [ssquf] challenges
    [ssquf] possibility of different approaches for different 
demographics
    [ssquf] evaluation of various communication channels
    [ssquf] Statutory/regulatory framework and enhanced authorities
 Consumer motivation
    [ssquf] incentives
    [ssquf] ways to improve consumers' motivation to participate in 
recalls
    [ssquf] challenges
 In-store notification
    [ssquf] types available
    [ssquf] barriers to effectiveness
    [ssquf] ways to improve effectiveness
 Social media
    [ssquf] current popular platforms
    [ssquf] increasing effectiveness of posts about recalls
    [ssquf] barriers to effective use
    [ssquf] use of paid advertising on social media
 Other forms of notice (push notifications, email, paid 
advertising, direct mail, etc.)
    [ssquf] possible types of notification
    [ssquf] what makes them effective
    [ssquf] barriers to effectiveness
    [ssquf] how to create direct mailing lists/registrations
    [ssquf] targeted notices (e.g., posters at pediatricians, community 
centers)

If you would like to suggest topics for discussion, please submit them 
as indicated in the ADDRESSES section of this document by June 23, 
2017.
    We anticipate that, after the workshop, staff will (1) develop a 
list of suggestions and ideas from stakeholders that we will share; and 
(2) create a summary report on key findings and suggestions for follow 
up.

    Dated: June 8, 2017.
Todd A. Stevenson,
Secretary, U.S. Consumer Product Safety Commission.
[FR Doc. 2017-12185 Filed 6-12-17; 8:45 am]
 BILLING CODE 6355-01-P