82_FR_27799 82 FR 27684 - Proposed Information Collection; Comment Request; Generic Clearance for Customer Satisfaction Research

82 FR 27684 - Proposed Information Collection; Comment Request; Generic Clearance for Customer Satisfaction Research

DEPARTMENT OF COMMERCE
Census Bureau

Federal Register Volume 82, Issue 115 (June 16, 2017)

Page Range27684-27685
FR Document2017-12506

The Department of Commerce, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on proposed and/or continuing information collections, as required by the Paperwork Reduction Act of 1995, Public Law 104-13.

Federal Register, Volume 82 Issue 115 (Friday, June 16, 2017)
[Federal Register Volume 82, Number 115 (Friday, June 16, 2017)]
[Notices]
[Pages 27684-27685]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-12506]


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DEPARTMENT OF COMMERCE

 Census Bureau


Proposed Information Collection; Comment Request; Generic 
Clearance for Customer Satisfaction Research

AGENCY: U.S. Census Bureau.

ACTION: Notice.

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SUMMARY: The Department of Commerce, as part of its continuing effort 
to reduce paperwork and respondent burden, invites the general public 
and other Federal agencies to take this opportunity to comment on 
proposed and/or continuing information collections, as required by the 
Paperwork Reduction Act of 1995, Public Law 104-13.

DATES: To ensure consideration, written comments must be submitted on 
or before August 15, 2017.

ADDRESSES: Direct all written comments to Jennifer Jessup, Departmental 
Paperwork Clearance Officer, Department of Commerce, Room 6616, 14th 
and Constitution Avenue NW., Washington, DC 20230 (or via the Internet 
at PRAcomments@doc.gov).

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Rebecca E. Vilky, 301-763-2162, U.S. Census 
Bureau, HQ-8H172F, Washington, DC 20233-0500 (or via email at 
rebecca.e.vilky@census.gov).

SUPPLEMENTARY INFORMATION:

I. Abstract

    The Census Bureau is requesting generic clearance to conduct 
customer satisfaction research which may be in the form of mailed or 
electronic questionnaires and/or focus groups, telephone interviews, or 
web-based interviews.
    The Census Bureau has ranked a customer-focused environment as one 
of its most important strategic planning objectives. The Census Bureau 
routinely needs to collect and analyze customer feedback about its 
products and services to better align them to its customers' needs and 
preferences. Several programs, products, and distribution channels have 
been designed and/or redesigned based on feedback from its various 
customer satisfaction research efforts.
    Each research design is reviewed for content, utility, and user-
friendliness by a variety of appropriate staff (including research 
design and subject-matter experts). The concept and design are tested 
by internal staff and a select sample of respondents to confirm its 
appropriateness, user-friendliness, and to estimate burden (including 
hours and cost) of the proposed collection of information. Collection 
techniques are discussed and included in the research, concept, and 
design discussion to define the most time-, cost-efficient and accurate 
collection media.
    The clearance operates in the following manner: A block of burden 
hours is reserved at the beginning of the clearance period. The 
particular activities that will be conducted under the clearance are 
not specified in advance because they would not be known at the 
beginning of the clearance period. The Census Bureau provides detailed 
information to the Office of Management and Budget (OMB) about the 
specific activities a minimum of two weeks prior to the planned start 
date of the collection. OMB provides any comments it may have prior to 
the start date of the planned activity. At the end of each year, a 
report is submitted to OMB that summarizes the number of hours used as 
well as the nature and results of the activities completed under the 
clearance.

[[Page 27685]]

II. Method of Collection

    This research may be in the form of mailed or electronic 
questionnaires and/or focus groups, telephone or web-based interviews.

III. Data

    OMB Control Number: 0607-0760.
    Form Number: Various.
    Type of Review: Regular submission.
    Affected Public: Individuals or households, State or local 
governments, farms, business or other for-profit organizations, federal 
agencies or employees, and not-for-profit institutions.
    Estimated Number of Respondents: 30,000.
    Estimated Time per Response: 10 minutes.
    Estimated Total Annual Burden Hours: 5,000.
    Estimated Total Annual Cost: There is no cost to respondents, 
except for their time to answer the questions.
    Respondents Obligation: Voluntary.
    Legal Authority: Executive Order 12862.

IV. Request for Comments

    Comments are invited on: (a) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden 
(including hours and cost) of the proposed collection of information; 
(c) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology.
    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval of this information 
collection; they also will become a matter of public record.

Sheleen Dumas,
PRA Departmental Lead, Office of the Chief Information Officer.
[FR Doc. 2017-12506 Filed 6-15-17; 8:45 am]
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                                                27684                           Federal Register / Vol. 82, No. 115 / Friday, June 16, 2017 / Notices

                                                  Dated: June 12, 2017.                                 who desire additional information may                  copies of the information collection
                                                Chad Parker,                                            contact the Southern Regional Office at                instrument(s) and instructions should
                                                Acting Administrator, Rural Business-                   (404) 562–7000.                                        be directed to Rebecca E. Vilky, 301–
                                                Cooperative Service.                                      Records generated from this meeting                  763–2162, U.S. Census Bureau, HQ–
                                                [FR Doc. 2017–12531 Filed 6–15–17; 8:45 am]             may be inspected and reproduced at the                 8H172F, Washington, DC 20233–0500
                                                BILLING CODE 3410–XY–P                                  Southern Regional Office, as they                      (or via email at rebecca.e.vilky@
                                                                                                        become available, both before and after                census.gov).
                                                                                                        the meeting. Records of the meeting will
                                                                                                        be available via www.facadatabase.gov                  SUPPLEMENTARY INFORMATION:
                                                COMMISSION ON CIVIL RIGHTS
                                                                                                        under the Commission on Civil Rights,                  I. Abstract
                                                Notice of Public Meeting of the Georgia                 Georgia Advisory Committee link.
                                                Advisory Committee                                      Persons interested in the work of this                    The Census Bureau is requesting
                                                                                                        Committee are directed to the                          generic clearance to conduct customer
                                                AGENCY: U.S. Commission on Civil                        Commission’s Web site, http://                         satisfaction research which may be in
                                                Rights.                                                 www.usccr.gov, or may contact the                      the form of mailed or electronic
                                                ACTION: Announcement of meeting.                        Southern Regional Office at the above                  questionnaires and/or focus groups,
                                                                                                        email or street address.                               telephone interviews, or web-based
                                                SUMMARY:    Notice is hereby given,
                                                pursuant to the provisions of the rules                 Agenda                                                 interviews.
                                                and regulations of the U.S. Commission                  Welcome and Introductions                                 The Census Bureau has ranked a
                                                on Civil Rights (Commission) and the                      Jeff Hinton, Regional Director; Jerry                customer-focused environment as one of
                                                Federal Advisory Committee Act that                          Gonzalez, Chair Georgia SAC                       its most important strategic planning
                                                the Georgia (State) Advisory Committee                  Regional Update—Jeff Hinton                            objectives. The Census Bureau routinely
                                                will hold a meeting on Tuesday, July 11,                Discussion of implementation process to                needs to collect and analyze customer
                                                2017, for discussing potential project                       the public hearing—                               feedback about its products and services
                                                implementation on the topic of civil                      Jerry Gonzalez, Chair Georgia SAC                    to better align them to its customers’
                                                rights and the Olmstead rule in Florida.                     Staff/Advisory Committee                          needs and preferences. Several
                                                DATES: The meeting will be held on
                                                                                                        Public comments                                        programs, products, and distribution
                                                                                                        Adjournment                                            channels have been designed and/or
                                                Tuesday July 11, 2017 at 2:00 p.m. EST.
                                                ADDRESSES: The meeting will be by                         Dated: June 12, 2017.                                redesigned based on feedback from its
                                                teleconference. Toll-free call-in number:               David Mussatt,                                         various customer satisfaction research
                                                877–795–3638, conference ID: 4175532.                   Supervisory Chief, Regional Programs Unit.             efforts.
                                                FOR FURTHER INFORMATION CONTACT: Jeff                   [FR Doc. 2017–12486 Filed 6–15–17; 8:45 am]               Each research design is reviewed for
                                                Hinton, DFO, at jhinton@usccr.gov or                    BILLING CODE P                                         content, utility, and user-friendliness by
                                                404–562–7006.                                                                                                  a variety of appropriate staff (including
                                                SUPPLEMENTARY INFORMATION: Members                                                                             research design and subject-matter
                                                of the public can listen to the                         DEPARTMENT OF COMMERCE                                 experts). The concept and design are
                                                discussion. This meeting is available to                                                                       tested by internal staff and a select
                                                the public through the following toll-                  Census Bureau                                          sample of respondents to confirm its
                                                free call-in number: 877–795–3638,                                                                             appropriateness, user-friendliness, and
                                                                                                        Proposed Information Collection;                       to estimate burden (including hours and
                                                conference ID: 4175532. Any interested                  Comment Request; Generic Clearance
                                                member of the public may call this                                                                             cost) of the proposed collection of
                                                                                                        for Customer Satisfaction Research                     information. Collection techniques are
                                                number and listen to the meeting.
                                                Callers can expect to incur charges for                 AGENCY:   U.S. Census Bureau.                          discussed and included in the research,
                                                calls they initiate over wireless lines,                ACTION:   Notice.                                      concept, and design discussion to define
                                                and the Commission will not refund any                                                                         the most time-, cost-efficient and
                                                incurred charges. Callers will incur no                 SUMMARY:    The Department of                          accurate collection media.
                                                charge for calls they initiate over land-               Commerce, as part of its continuing                       The clearance operates in the
                                                line connections to the toll-free                       effort to reduce paperwork and                         following manner: A block of burden
                                                telephone number. Persons with hearing                  respondent burden, invites the general                 hours is reserved at the beginning of the
                                                impairments may also follow the                         public and other Federal agencies to                   clearance period. The particular
                                                proceedings by first calling the Federal                take this opportunity to comment on                    activities that will be conducted under
                                                Relay Service at 1–800–977–8339 and                     proposed and/or continuing information                 the clearance are not specified in
                                                providing the Service with the                          collections, as required by the                        advance because they would not be
                                                conference call number and conference                   Paperwork Reduction Act of 1995,                       known at the beginning of the clearance
                                                ID number.                                              Public Law 104–13.                                     period. The Census Bureau provides
                                                   Members of the public are also                       DATES: To ensure consideration, written                detailed information to the Office of
                                                entitled to submit written comments;                    comments must be submitted on or                       Management and Budget (OMB) about
                                                the comments must be received in the                    before August 15, 2017.                                the specific activities a minimum of two
                                                regional office by July 7, 2017. Written                ADDRESSES: Direct all written comments                 weeks prior to the planned start date of
                                                comments may be mailed to the                           to Jennifer Jessup, Departmental                       the collection. OMB provides any
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                                                Southern Regional Office, U.S.                          Paperwork Clearance Officer,                           comments it may have prior to the start
                                                Commission on Civil Rights, 61 Forsyth                  Department of Commerce, Room 6616,                     date of the planned activity. At the end
                                                Street, Suite 16T126, Atlanta, GA 30303.                14th and Constitution Avenue NW.,                      of each year, a report is submitted to
                                                They may also be faxed to the                           Washington, DC 20230 (or via the                       OMB that summarizes the number of
                                                Commission at (404) 562–7005, or                        Internet at PRAcomments@doc.gov).                      hours used as well as the nature and
                                                emailed to Regional Director, Jeffrey                   FOR FURTHER INFORMATION CONTACT:                       results of the activities completed under
                                                Hinton at jhinton@usccr.gov. Persons                    Requests for additional information or                 the clearance.


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                                                                                Federal Register / Vol. 82, No. 115 / Friday, June 16, 2017 / Notices                                                  27685

                                                II. Method of Collection                                DEPARTMENT OF COMMERCE                                 environmental impacts of a project and
                                                                                                                                                               level of NEPA documentation required.
                                                  This research may be in the form of                   Office of the Secretary                                DOC staff will use the information
                                                mailed or electronic questionnaires and/                                                                       provided in answers to the
                                                or focus groups, telephone or web-based                 Submission for OMB Review;                             questionnaire to determine compliance
                                                interviews.                                             Comment Request; The Environmental                     requirements for NEPA and conduct
                                                                                                        Questionnaire and Checklist (EQC)                      subsequent NEPA analysis as needed.
                                                III. Data
                                                                                                           The Department of Commerce will                     Information provided in the
                                                  OMB Control Number: 0607–0760.                        submit a request for renewal of an                     questionnaire may also be used for other
                                                                                                        existing collection of information to the              regulatory review requirements
                                                  Form Number: Various.
                                                                                                        Office of Management and Budget                        associated with the proposed project,
                                                  Type of Review: Regular submission.                                                                          such as the National Historic
                                                                                                        (OMB) for clearance under the
                                                  Affected Public: Individuals or                       provisions of the Paperwork Reduction                  Preservation Act.
                                                households, State or local governments,                 Act (44 U.S.C. Chapter 35).                              The DOC received no comments in
                                                farms, business or other for-profit                        Agency: Office of the Secretary, Office             response to the 60-day notice published
                                                organizations, federal agencies or                      of Facilities and Environmental Quality.               in the Federal Register on April 14,
                                                employees, and not-for-profit                              Title: DOC National Environmental                   2017 (82 FR 17968).
                                                institutions.                                           Questionnaire and Checklist (EQC).                       Affected Public: Business or other for-
                                                                                                           OMB Control Number: 0690–0028.                      profit organizations; not-for-profit
                                                  Estimated Number of Respondents:                                                                             institutions; individuals and
                                                30,000.                                                    Form Number(s): CD–593.
                                                                                                           Type of Request: Regular (extension of              households.
                                                  Estimated Time per Response: 10                       a currently approved information                         Frequency: On occasion.
                                                minutes.                                                collection).                                             Respondent’s Obligation: Required to
                                                  Estimated Total Annual Burden                            Number of Respondents: 1,000.                       obtain or retain a benefit.
                                                Hours: 5,000.                                              Average Hours per Response: 3 hours.                  This information collection request
                                                                                                           Burden Hours: 3,000.                                may be viewed at reginfo.gov. Follow
                                                  Estimated Total Annual Cost: There is                                                                        the instructions to view Department of
                                                                                                           Estimated Total Annual Cost to
                                                no cost to respondents, except for their                                                                       Commerce collections currently under
                                                                                                        Public: $1,000 in miscellaneous costs
                                                time to answer the questions.                           ($5 × approximately 200 respondents                    review by OMB.
                                                  Respondents Obligation: Voluntary.                    who would mail attachments rather                        Written comments and
                                                  Legal Authority: Executive Order                      than emailing them).                                   recommendations for the proposed
                                                                                                           Needs and Uses: This request is for an              information collection should be sent
                                                12862.
                                                                                                        extension of a currently approved                      within 30 days of publication of this
                                                IV. Request for Comments                                information collection. The National                   notice to OIRA_Submission@
                                                                                                        Environmental Policy Act (NEPA) (42                    omb.eop.gov or fax to (202) 395–5806.
                                                   Comments are invited on: (a) Whether                 U.S.C. 4321–4347) and the Council on
                                                the proposed collection of information                                                                         Sheleen Dumas,
                                                                                                        Environmental Quality’s (CEQ)                          Departmental PRA Lead, Office of the Chief
                                                is necessary for the proper performance                 Regulations for Implementing NEPA (40
                                                of the functions of the agency, including                                                                      Information Officer.
                                                                                                        CFR parts 1500–1508) require that                      [FR Doc. 2017–12496 Filed 6–15–17; 8:45 am]
                                                whether the information shall have                      federal agencies complete an
                                                practical utility; (b) the accuracy of the                                                                     BILLING CODE 3510–NW–P
                                                                                                        environmental analysis for all major
                                                agency’s estimate of the burden                         federal actions significantly affecting the
                                                (including hours and cost) of the                       environment. Those actions may                         DEPARTMENT OF COMMERCE
                                                proposed collection of information; (c)                 include a federal agency’s decision to
                                                ways to enhance the quality, utility, and               fund non-federal projects under grants                 Foreign-Trade Zones Board
                                                clarity of the information to be                        and cooperative agreements, including
                                                                                                        infrastructure projects. In order to                   [Order No. 2033]
                                                collected; and (d) ways to minimize the
                                                burden of the collection of information                 determine NEPA compliance                              Approval of Subzone Status; Scott
                                                on respondents, including through the                   requirements for a project receiving                   USA, Inc.; Ogden, Utah
                                                use of automated collection techniques                  Department of Commerce (DOC) bureau-
                                                or other forms of information                           level funding, DOC must assess                           Pursuant to its authority under the Foreign-
                                                technology.                                             information which can only be provided                 Trade Zones Act of June 18, 1934, as
                                                                                                        by the applicant for federal financial                 amended (19 U.S.C. 81a–81u), the Foreign-
                                                   Comments submitted in response to                                                                           Trade Zones Board (the Board) adopts the
                                                                                                        assistance (grant).
                                                this notice will be summarized and/or                      The National Environmental                          following Order:
                                                included in the request for OMB                         Questionnaire and Checklist (EQC)                         Whereas, the Foreign-Trade Zones Act
                                                approval of this information collection;                provides federal financial assistance                  provides for ‘‘. . . the establishment
                                                they also will become a matter of public                applicants and DOC staff with a tool to                . . . of foreign-trade zones in ports of
                                                record.                                                 ensure that the necessary project and                  entry of the United States, to expedite
                                                Sheleen Dumas,                                          environmental information is obtained.                 and encourage foreign commerce, and
                                                                                                        The EQC was developed to collect data                  for other purposes,’’ and authorizes the
sradovich on DSK3GMQ082PROD with NOTICES




                                                PRA Departmental Lead, Office of the Chief
                                                Information Officer.
                                                                                                        concerning potential environmental                     Foreign-Trade Zones Board to grant to
                                                                                                        impacts that the applicant for federal                 qualified corporations the privilege of
                                                [FR Doc. 2017–12506 Filed 6–15–17; 8:45 am]
                                                                                                        financial assistance possesses and to                  establishing foreign-trade zones in or
                                                BILLING CODE 3510–07–P                                  transmit that information to the Federal               adjacent to U.S. Customs and Border
                                                                                                        reviewer. The EQC will allow for a more                Protection ports of entry;
                                                                                                        rapid review of projects and facilitate                   Whereas, the Board’s regulations (15
                                                                                                        DOC’s evaluation of the potential                      CFR part 400) provide for the


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Document Created: 2017-06-16 00:51:54
Document Modified: 2017-06-16 00:51:54
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesTo ensure consideration, written comments must be submitted on or before August 15, 2017.
ContactRequests for additional information or copies of the information collection instrument(s) and instructions should be directed to Rebecca E. Vilky, 301-763-2162, U.S. Census Bureau, HQ-8H172F, Washington, DC 20233-0500 (or via email at [email protected]).
FR Citation82 FR 27684 

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