82 FR 40168 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

INTERNATIONAL TRADE COMMISSION

Federal Register Volume 82, Issue 163 (August 24, 2017)

As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, U.S. International Trade Commission has submitted a 30-day Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery '' to OMB for approval under the Paperwork Reduction Act (PRA).

[Federal Register Volume 82, Number 163 (Thursday, August 24, 2017)]
[Notices]
[Pages 40168-40169]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-17969]


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 INTERNATIONAL TRADE COMMISSION


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: U.S. International Trade Commission.

ACTION: Notice.

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SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, U.S. 
International Trade Commission has submitted a 30-day Generic 
Information Collection Request (Generic ICR): ``Generic Clearance for 
the Collection of Qualitative Feedback on Agency Service Delivery '' to 
OMB for approval under the Paperwork Reduction Act (PRA).

DATES: Comments must be submitted September 29, 2017.

ADDRESSES: Written comments should be directed to the Office of 
Management and Budget, Office of Information and Regulatory Affairs, 
Room 10102 (Docket Library), Washington DC 20503, Attention: Docket 
Librarian. Copies of any comments should be provided to Kirit Amin, 
Chief Information Officer, U.S. International Trade commission, 500 E 
Street SW., Washington, DC 20436, who is the Commissions' designated 
Senior Official under the Paperwork Reduction Act. Persons with 
mobility impairments who will need special assistance in gaining access 
to the Commission should contact the Secretary at 202-205-2000. Hearing 
impaired individuals are advised that information on this matter can be 
obtained by contacting our TDD terminal (telephone no. 202-205-1810). 
Also, general information about the Commission can be obtained from its 
Internet server (http://www.usitc.gov).

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact Jeremy Wise at 202-205-3190.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    The U.S. International Trade commission received no comments in 
response to the 60-day notice published in the Federal Register of May 
26, 2017 (82 FR 24398).

[[Page 40169]]

    Below we provide the U.S. International trade Commission's 
projected average estimates for the next three years:
    Current Actions: Extension of current clearance.
    Type of Review: New Collection.
    Affected Public: Businesses and Organizations.
    Average Expected Number of Activities (annual): 10.
    Average Number of Respondents (per activity): 60.
    Annual Responses (annual): 600.
    Frequency of Response: Once per request.
    Average Minutes per Response: 30.
    Average Burden Hours (annual): 300.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    By order of the Commission.

    Issued: August 21, 2017.
William R. Bishop,
Supervisory Hearings and Information Officer.
[FR Doc. 2017-17969 Filed 8-23-17; 8:45 am]
 BILLING CODE 7020-02-P