82_FR_40943 82 FR 40778 - Proposed Collection; 60-Day Comment Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NICHD)

82 FR 40778 - Proposed Collection; 60-Day Comment Request: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NICHD)

DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health

Federal Register Volume 82, Issue 165 (August 28, 2017)

Page Range40778-40779
FR Document2017-18195

Eunice Kennedy Shriver National Institute of Child Health and Human Development, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public to take this opportunity to comment on the ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery '' for approval under the Paperwork Reduction Act (PRA). This collection was developed as part of a Federal Government-wide effort to streamline the process for seeking feedback from the public on service delivery. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection.

Federal Register, Volume 82 Issue 165 (Monday, August 28, 2017)
[Federal Register Volume 82, Number 165 (Monday, August 28, 2017)]
[Notices]
[Pages 40778-40779]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-18195]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; 60-Day Comment Request: Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery 
(NICHD)

AGENCY: National Institutes of Health, Department of Health and Human 
Services.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: Eunice Kennedy Shriver National Institute of Child Health and 
Human Development, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the general public to take this 
opportunity to comment on the ``Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery '' for approval under 
the Paperwork Reduction Act (PRA). This collection was developed as 
part of a Federal Government-wide effort to streamline the process for 
seeking feedback from the public on service delivery. This notice 
announces our intent to submit this collection to OMB for approval and 
solicits comments on specific aspects for the proposed information 
collection.

DATES: Comments regarding this information collection are best assured 
of having their full effect if received within 60 days of the date of 
this publication.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, submit comments in writing, or 
request more information on the proposed project, contact: Dr. Jennifer 
Guimond, Project Clearance Liaison, Office of Science Policy, 
Reporting, and Program Analysis, Eunice Kennedy Shriver National 
Institute of Child Health and Human Development, National Institutes of 
Health, 31 Center Drive, Room 2A18, Bethesda, Maryland 20892 or call 
non-toll-free number (301) 496-1877 or Email your request, including 
your address to: [email protected]. Formal requests for 
additional plans and instruments must be requested in writing.

SUPPLEMENTARY INFORMATION: Section 3506(c)(2)(A) of the Paperwork 
Reduction Act of 1995 requires: Written comments and/or suggestions 
from the public and affected agencies are invited to address one or 
more of the following points: (1) Whether the proposed collection of 
information is necessary for the proper performance of the function of 
the agency, including whether the information will have practical 
utility; (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (3) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (4) Ways 
to minimize the burden of the collection of information on those who 
are to respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.
    Proposed Collection Title: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NICHD), 0925-0643, 
Expiration Date 10/31/2014, EXTENSION, Eunice Kennedy Shriver National 
Institute of Child Health and Human Development (NICHD), National 
Institutes of Health (NIH).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The proposed information collection 
activity provides a means to garner qualitative customer and 
stakeholder feedback in an efficient, timely manner, in accordance with 
the Administration's commitment to improving service delivery. By 
qualitative feedback we mean information that provides useful insights 
on perceptions and opinions, but are not statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. This feedback will provide information about the NICHD's 
customer or stakeholder perceptions, experiences and expectations, 
provide an early warning of issues with service, or focus attention on 
areas where communication, training or changes in operations might 
improve delivery of products or services. These collections will allow 
for ongoing, collaborative and actionable communications between the

[[Page 40779]]

NICHD and its customers and stakeholders. It will also allow feedback 
to contribute directly to the improvement of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the NICHD's services will be unavailable.
    The NICHD will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered will be used only internally for 
general service improvement and program management purposes and is not 
intended for release outside of the agency;
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters that are commonly considered 
private.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated annualized 
burden hours are 4,950.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                                      Average
                                                     Number of       Number of      burden per     Total annual
               Type of collection                   respondents    responses per   response (in    burden hours
                                                                    respondent        hours)
----------------------------------------------------------------------------------------------------------------
Conference/Training--Pre and Post Surveys.......             100               1           15/60              25
Usability Testing...............................             100               1           30/60              50
Focus Groups....................................             750               1               1             750
Customer Satisfaction Survey....................          13,500               1           15/60           3,375
In-depth Interviews or Small Discussion Group...             750               1               1             750
                                                 ---------------------------------------------------------------
    Total.......................................          15,200          15,200  ..............           4,950
----------------------------------------------------------------------------------------------------------------


    Dated: August 23, 2017.
Jennifer Guimond,
Project Clearance Liaison, Eunice Kennedy Shriver National Institute of 
Child Health and Human Development, National Institutes of Health.
[FR Doc. 2017-18195 Filed 8-25-17; 8:45 am]
 BILLING CODE 4140-01-P



                                                    40778                        Federal Register / Vol. 82, No. 165 / Monday, August 28, 2017 / Notices

                                                      Date: September 21–22, 2017.                            Contact Person: Xiang-Ning Li, MD, Ph.D.,           Institutes of Health, 31 Center Drive,
                                                      Time: 8:00 a.m. to 5:00 p.m.                          Scientific Review Officer, Center for                 Room 2A18, Bethesda, Maryland 20892
                                                      Agenda: To review and evaluate grant                  Scientific Review, National Institutes of             or call non-toll-free number (301) 496–
                                                    applications.                                           Health, 6701 Rockledge Drive, Room 5112,
                                                                                                            MSC 7854, Bethesda, MD 20892, 301–435–
                                                                                                                                                                  1877 or Email your request, including
                                                      Place: National Institutes of Health, 6701
                                                    Rockledge Drive, Bethesda, MD 20892                     1744, lixiang@csr.nih.gov.                            your address to: Jennifer.guimond@
                                                    (Virtual Meeting).                                      (Catalogue of Federal Domestic Assistance             nih.gov. Formal requests for additional
                                                      Contact Person: Paek-Gyu Lee, Ph.D.,                  Program Nos. 93.306, Comparative Medicine;            plans and instruments must be
                                                    Scientific Review Officer, Center for                   93.333, Clinical Research, 93.306, 93.333,            requested in writing.
                                                    Scientific Review, National Institutes of               93.337, 93.393–93.396, 93.837–93.844,                 SUPPLEMENTARY INFORMATION: Section
                                                    Health, 6701 Rockledge Drive, Room 4201,                93.846–93.878, 93.892, 93.893, National               3506(c)(2)(A) of the Paperwork
                                                    MSC 7812, Bethesda, MD 20892, (301) 613–                Institutes of Health, HHS).
                                                    2064, leepg@csr.nih.gov.                                                                                      Reduction Act of 1995 requires: Written
                                                                                                              Dated: August 21, 2017.                             comments and/or suggestions from the
                                                      Name of Committee: Center for Scientific
                                                    Review Special Emphasis Panel; PAR Panel:
                                                                                                            Sylvia L. Neal,                                       public and affected agencies are invited
                                                    Cancer-Related Behavioral Research through              Program Analyst, Office of Federal Advisory           to address one or more of the following
                                                    Integrating Existing Data.                              Committee Policy.                                     points: (1) Whether the proposed
                                                      Date: September 22, 2017.                             [FR Doc. 2017–18118 Filed 8–25–17; 8:45 am]           collection of information is necessary
                                                      Time: 12:30 p.m. to 4:30 p.m.                         BILLING CODE 4140–01–P                                for the proper performance of the
                                                      Agenda: To review and evaluate grant                                                                        function of the agency, including
                                                    applications.                                                                                                 whether the information will have
                                                      Place: National Institutes of Health, 6701            DEPARTMENT OF HEALTH AND                              practical utility; (2) The accuracy of the
                                                    Rockledge Drive, Bethesda, MD 20892                     HUMAN SERVICES                                        agency’s estimate of the burden of the
                                                    (Telephone Conference Call).
                                                      Contact Person: Suzanne Ryan, Ph.D.,                                                                        proposed collection of information,
                                                                                                            National Institutes of Health                         including the validity of the
                                                    Scientific Review Officer, Center for
                                                    Scientific Review, National Institutes of                                                                     methodology and assumptions used; (3)
                                                                                                            Proposed Collection; 60-Day Comment
                                                    Health, 6701 Rockledge Drive, Room 3139,                Request: Generic Clearance for the                    Ways to enhance the quality, utility, and
                                                    MSC 7770, Bethesda, MD 20892, (301) 435–
                                                                                                            Collection of Qualitative Feedback on                 clarity of the information to be
                                                    1712, ryansj@csr.nih.gov.                                                                                     collected; and (4) Ways to minimize the
                                                                                                            Agency Service Delivery (NICHD)
                                                      Name of Committee: Risk, Prevention and                                                                     burden of the collection of information
                                                    Health Behavior Integrated Review Group;                AGENCY:  National Institutes of Health,               on those who are to respond, including
                                                    Psychosocial Risk and Disease Prevention                Department of Health and Human                        the use of appropriate automated,
                                                    Study Section.                                          Services.                                             electronic, mechanical, or other
                                                      Date: September 25–26, 2017.
                                                                                                            ACTION: Notice.                                       technological collection techniques or
                                                      Time: 8:00 a.m. to 4:00 p.m.
                                                      Agenda: To review and evaluate grant                                                                        other forms of information technology.
                                                                                                            SUMMARY:   Eunice Kennedy Shriver                        Proposed Collection Title: Generic
                                                    applications.                                           National Institute of Child Health and
                                                      Place: Embassy Suites at the Chevy Chase                                                                    Clearance for the Collection of
                                                    Pavilion, 4300 Military Road NW.,
                                                                                                            Human Development, as part of its                     Qualitative Feedback on Agency Service
                                                    Washington, DC 20015.                                   continuing effort to reduce paperwork                 Delivery (NICHD), 0925–0643,
                                                      Contact Person: Stacey FitzSimmons,                   and respondent burden, invites the                    Expiration Date 10/31/2014,
                                                    Ph.D., MPH., Scientific Review Officer,                 general public to take this opportunity               EXTENSION, Eunice Kennedy Shriver
                                                    Center for Scientific Review, National                  to comment on the ‘‘Generic Clearance                 National Institute of Child Health and
                                                    Institutes of Health, 6701 Rockledge Drive,             for the Collection of Qualitative                     Human Development (NICHD), National
                                                    Room 3114, MSC 7808, Bethesda, MD 20892,                Feedback on Agency Service Delivery ’’
                                                    (301) 451–9956, fitzsimmonss@csr.nih.gov.                                                                     Institutes of Health (NIH).
                                                                                                            for approval under the Paperwork                         Need and Use of Information
                                                      Name of Committee: Healthcare Delivery                Reduction Act (PRA). This collection
                                                    and Methodologies Integrated Review Group;                                                                    Collection: There are no changes being
                                                                                                            was developed as part of a Federal                    requested for this submission. The
                                                    Health Services Organization and Delivery               Government-wide effort to streamline
                                                    Study Section.                                                                                                proposed information collection activity
                                                                                                            the process for seeking feedback from                 provides a means to garner qualitative
                                                      Date: September 25–26, 2017.
                                                      Time: 8:30 a.m. to 6:00 p.m.
                                                                                                            the public on service delivery. This                  customer and stakeholder feedback in
                                                      Agenda: To review and evaluate grant                  notice announces our intent to submit                 an efficient, timely manner, in
                                                    applications.                                           this collection to OMB for approval and               accordance with the Administration’s
                                                      Place: Wyndham Grand Chicago                          solicits comments on specific aspects                 commitment to improving service
                                                    Riverfront, 71 East Wacker Drive, Chicago, IL           for the proposed information collection.              delivery. By qualitative feedback we
                                                    60601.                                                  DATES: Comments regarding this
                                                      Contact Person: Jacinta Bronte-Tinkew,
                                                                                                                                                                  mean information that provides useful
                                                                                                            information collection are best assured               insights on perceptions and opinions,
                                                    Ph.D., Scientific Review Officer, Center for            of having their full effect if received
                                                    Scientific Review, National Institutes of                                                                     but are not statistical surveys that yield
                                                    Health, 6701 Rockledge Drive, Room 3164,
                                                                                                            within 60 days of the date of this                    quantitative results that can be
                                                    MSC 7770, Bethesda, MD 20892, (301) 806–                publication.                                          generalized to the population of study.
                                                    0009, brontetinkewjm@csr.nih.gov.                       FOR FURTHER INFORMATION CONTACT: To                   This feedback will provide information
                                                      Name of Committee: Center for Scientific              obtain a copy of the data collection                  about the NICHD’s customer or
                                                    Review Special Emphasis Panel; PAR–16–
asabaliauskas on DSKBBXCHB2PROD with NOTICES




                                                                                                            plans and instruments, submit                         stakeholder perceptions, experiences
                                                    089: Imaging and Biomarkers for Early                   comments in writing, or request more                  and expectations, provide an early
                                                    Detection of Aggressive Cancer.                         information on the proposed project,                  warning of issues with service, or focus
                                                      Date: September 25, 2017.                                                                                   attention on areas where
                                                                                                            contact: Dr. Jennifer Guimond, Project
                                                      Time: 1:00 p.m. to 6:00 p.m.
                                                      Agenda: To review and evaluate grant                  Clearance Liaison, Office of Science                  communication, training or changes in
                                                    applications.                                           Policy, Reporting, and Program                        operations might improve delivery of
                                                      Place: Bethesda North Marriott Hotel &                Analysis, Eunice Kennedy Shriver                      products or services. These collections
                                                    Conference Center, 5701 Marinelli Road,                 National Institute of Child Health and                will allow for ongoing, collaborative and
                                                    Bethesda, MD 20852.                                     Human Development, National                           actionable communications between the


                                               VerDate Sep<11>2014   18:45 Aug 25, 2017   Jkt 241001   PO 00000   Frm 00035   Fmt 4703   Sfmt 4703   E:\FR\FM\28AUN1.SGM   28AUN1


                                                                                            Federal Register / Vol. 82, No. 165 / Monday, August 28, 2017 / Notices                                                                               40779

                                                    NICHD and its customers and                                                    • Any collection is targeted to the                          program performance. Such data uses
                                                    stakeholders. It will also allow feedback                                   solicitation of opinions from                                   require more rigorous designs that
                                                    to contribute directly to the                                               respondents who have experience with                            address: The target population to which
                                                    improvement of program management.                                          the program or may have experience                              generalizations will be made, the
                                                       The solicitation of feedback will target                                 with the program in the near future;                            sampling frame, the sample design
                                                    areas such as: Timeliness,                                                     • Personally identifiable information                        (including stratification and clustering),
                                                    appropriateness, accuracy of                                                (PII) is collected only to the extent                           the precision requirements or power
                                                    information, courtesy, efficiency of                                        necessary and is not retained;                                  calculations that justify the proposed
                                                    service delivery, and resolution of                                            • Information gathered will be used                          sample size, the expected response rate,
                                                    issues with service delivery. Responses                                     only internally for general service                             methods for assessing potential non-
                                                    will be assessed to plan and inform                                         improvement and program management                              response bias, the protocols for data
                                                    efforts to improve or maintain the                                          purposes and is not intended for release                        collection, and any testing procedures
                                                    quality of service offered to the public.                                   outside of the agency;                                          that were or will be undertaken prior to
                                                    If this information is not collected, vital                                    • Information gathered will not be                           fielding the study. Depending on the
                                                    feedback from customers and                                                 used for the purpose of substantially                           degree of influence the results are likely
                                                    stakeholders on the NICHD’s services                                        informing influential policy decisions;                         to have, such collections may still be
                                                                                                                                and                                                             eligible for submission for other generic
                                                    will be unavailable.
                                                                                                                                   • Information gathered will yield                            mechanisms that are designed to yield
                                                       The NICHD will only submit a                                             qualitative information; the collections
                                                    collection for approval under this                                                                                                          quantitative results.
                                                                                                                                will not be designed or expected to
                                                    generic clearance if it meets the                                           yield statistically reliable results or used                       As a general matter, information
                                                    following conditions:                                                       as though the results are generalizable to                      collections will not result in any new
                                                       • The collections are voluntary;                                         the population of study.                                        system of records containing privacy
                                                       • The collections are low-burden for                                        Feedback collected under this generic                        information and will not ask questions
                                                    respondents (based on considerations of                                     clearance provides useful information,                          of a sensitive nature, such as sexual
                                                    total burden hours, total number of                                         but it does not yield data that can be                          behavior and attitudes, religious beliefs,
                                                    respondents, or burden-hours per                                            generalized to the overall population.                          and other matters that are commonly
                                                    respondent) and are low-cost for both                                       This type of generic clearance for                              considered private.
                                                    the respondents and the Federal                                             qualitative information will not be used                           OMB approval is requested for 3
                                                    Government;                                                                 for quantitative information collections                        years. There are no costs to respondents
                                                       • The collections are non-                                               that are designed to yield reliably                             other than their time. The total
                                                    controversial and do not raise issues of                                    actionable results, such as monitoring                          estimated annualized burden hours are
                                                    concern to other Federal agencies;                                          trends over time or documenting                                 4,950.

                                                                                                                              ESTIMATED ANNUALIZED BURDEN HOURS
                                                                                                                                                                                                                       Average
                                                                                                                                                                                                Number of
                                                                                                                                                                              Number of                              burden per              Total annual
                                                                                                Type of collection                                                                            responses per
                                                                                                                                                                             respondents                              response               burden hours
                                                                                                                                                                                                respondent            (in hours)

                                                    Conference/Training—Pre and Post Surveys ..................................................                                        100                 1                    15/60                  25
                                                    Usability Testing ..............................................................................................                   100                 1                    30/60                  50
                                                    Focus Groups ..................................................................................................                    750                 1                        1                 750
                                                    Customer Satisfaction Survey .........................................................................                          13,500                 1                    15/60               3,375
                                                    In-depth Interviews or Small Discussion Group ..............................................                                       750                 1                        1                 750

                                                          Total ..........................................................................................................          15,200           15,200       ........................          4,950



                                                      Dated: August 23, 2017.                                                   October 4, 2017, 8:30 a.m. to 4:30 p.m.,                          Dated: August 22, 2017.
                                                    Jennifer Guimond,                                                           National Institutes of Health,                                  Sylvia L. Neal,
                                                    Project Clearance Liaison, Eunice Kennedy                                   Neuroscience Center, 6001 Executive                             Program Analyst, Office of Federal Advisory
                                                    Shriver National Institute of Child Health and                              Boulevard, Conference Room C/D,                                 Committee Policy.
                                                    Human Development, National Institutes of                                   Bethesda, MD 20852 which was                                    [FR Doc. 2017–18123 Filed 8–25–17; 8:45 am]
                                                    Health.                                                                     published in the Federal Register on                            BILLING CODE 4140–01–P
                                                    [FR Doc. 2017–18195 Filed 8–25–17; 8:45 am]                                 August 11, 2017, 82 FR 37595, pages
                                                    BILLING CODE 4140–01–P                                                      37595–37596.
                                                                                                                                                                                                DEPARTMENT OF HEALTH AND
                                                                                                                                (Catalogue of Federal Domestic Assistance                       HUMAN SERVICES
                                                    DEPARTMENT OF HEALTH AND                                                    Program Nos. 93.853, Clinical Research
                                                    HUMAN SERVICES                                                              Related to Neurological Disorders; 93.854,                      National Institutes of Health
asabaliauskas on DSKBBXCHB2PROD with NOTICES




                                                                                                                                Biological Basis Research in the
                                                    National Institutes of Health                                               Neurosciences, National Institutes of Health,                   National Institute of Biomedical
                                                                                                                                HHS)                                                            Imaging and Bioengineering; Notice of
                                                    Office of the Secretary Notice of                                                                                                           Closed Meeting
                                                    Meeting
                                                                                                                                                                                                  Pursuant to section 10(d) of the
                                                      Notice is hereby given of the                                                                                                             Federal Advisory Committee Act, as
                                                    cancellation of the Muscular Dystrophy                                                                                                      amended, notice is hereby given of a
                                                    Coordinating Committee meeting,                                                                                                             meeting of the National Institute of


                                               VerDate Sep<11>2014        18:45 Aug 25, 2017          Jkt 241001       PO 00000        Frm 00036        Fmt 4703       Sfmt 4703   E:\FR\FM\28AUN1.SGM   28AUN1



Document Created: 2017-08-28 11:30:34
Document Modified: 2017-08-28 11:30:34
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments regarding this information collection are best assured of having their full effect if received within 60 days of the date of this publication.
ContactTo obtain a copy of the data collection plans and instruments, submit comments in writing, or request more information on the proposed project, contact: Dr. Jennifer Guimond, Project Clearance Liaison, Office of Science Policy, Reporting, and Program Analysis, Eunice Kennedy Shriver National Institute of Child Health and Human Development, National Institutes of Health, 31 Center Drive, Room 2A18, Bethesda, Maryland 20892 or call non-toll-free number (301) 496-1877 or Email your request, including
FR Citation82 FR 40778 

2025 Federal Register | Disclaimer | Privacy Policy
USC | CFR | eCFR