82 FR 43035 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency Federal Register Volume 82, Issue 176 (September 13, 2017)
Federal Emergency Management Agency
Federal Register Volume 82, Issue 176 (September 13, 2017)
| Page Range | 43035-43036 | |
| FR Document | 2017-19370 |
[Federal Register Volume 82, Number 176 (Wednesday, September 13, 2017)] [Notices] [Pages 43035-43036] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-19370] ----------------------------------------------------------------------- DEPARTMENT OF HOMELAND SECURITY Federal Emergency Management Agency [Docket ID FEMA-2017-0029; OMB No. 1660-0130] Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: Federal Emergency Management Agency, DHS. ACTION: Notice and request for comments. ----------------------------------------------------------------------- SUMMARY: The Federal Emergency Management Agency, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to take this opportunity to comment on an extension, without change, of a currently approved information collection. In accordance with the Paperwork Reduction Act of 1995, this notice seeks comments concerning the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. DATES: Comments must be submitted on or before November 13, 2017. ADDRESSES: To avoid duplicate submissions to the docket, please use only one of the following means to submit comments: (1) Online. Submit comments at www.regulations.gov under Docket ID FEMA-2017-0029. Follow the instructions for submitting comments. (2) Mail. Submit written comments to Docket Manager, Office of Chief Counsel, DHS/FEMA, 500 C Street SW., 8NE, Washington, DC 20472- 3100. All submissions received must include the agency name and Docket ID. Regardless of the method used for submitting comments or material, all submissions will be posted, without change, to the Federal eRulemaking Portal at http://www.regulations.gov, and will include any personal information you provide. Therefore, submitting this information makes it public. You may wish to read the Privacy Act notice that is available via the link in the footer of www.regulations.gov. FOR FURTHER INFORMATION CONTACT: Contact Sherina Greene, Management and Program Analyst, FEMA Office of the Chief Administrative Officer, Information Management Division, at (202) 646-4343 for further information. You may contact the Information Management Division for copies of the proposed collection of information at email address: [email protected]. SUPPLEMENTARY INFORMATION: Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers' needs, Federal Emergency management Agency (FEMA) (hereafter ``the Agency'') seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. Collection of Information Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. [[Page 43036]] Type of Information Collection: Extension, without change, of a currently approved information collection. OMB Number: 1660-0130. FEMA Forms: None. Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Affected Public: Individuals or Households. Number of Respondents: 1,075,000. Number of Responses: 1,075,000. Estimated Total Annual Burden Hours: 181,995 hours. Estimated Total Annual Respondent Cost: $6,340,705.80. Estimated Respondents' Operation and Maintenance Costs: None. Estimated Respondents' Capital and Start-Up Costs: None. Estimated Total Annual Cost to the Federal Government: $2,079,000.95. Comments Comments may be submitted as indicated in the ADDRESSES caption above. Comments are solicited to (a) evaluate whether the proposed data collection is necessary for the proper performance of the agency, including whether the information shall have practical utility; (b) evaluate the accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (c) enhance the quality, utility, and clarity of the information to be collected; and (d) minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses. Dated: September 6, 2017. Tammi Hines, Acting Records Management Program Chief, Mission Support, Federal Emergency Management Agency, Department of Homeland Security. [FR Doc. 2017-19370 Filed 9-12-17; 8:45 am] BILLING CODE 9111-19-P
![Federal Register / Vol. 82, No. 176 / Wednesday, September 13, 2017 / Notices 43035
ACTION: Notice. 12148, as amended, Steven S. Ward, of 1995, this notice seeks comments
FEMA is appointed to act as the Federal concerning the Generic Clearance for
SUMMARY: This is a notice of the Coordinating Officer for this major the Collection of Qualitative Feedback
Presidential declaration of a major disaster. on Agency Service Delivery.
disaster for the State of West Virginia The following areas of the State of DATES: Comments must be submitted on
(FEMA–4331–DR), dated August 18, West Virginia have been designated as or before November 13, 2017.
2017, and related determinations. adversely affected by this major disaster:
ADDRESSES: To avoid duplicate
DATES: The declaration was issued Harrison, Marion, Marshall, and Wetzel
August 18, 2017. submissions to the docket, please use
Counties for Individual Assistance. only one of the following means to
FOR FURTHER INFORMATION CONTACT: Doddridge, Harrison, Marion, Marshall,
Monongalia, Ohio, Preston, Randolph, submit comments:
Dean Webster, Office of Response and
Taylor, Tucker, Tyler, and Wetzel Counties (1) Online. Submit comments at
Recovery, Federal Emergency
for Public Assistance. www.regulations.gov under Docket ID
Management Agency, 500 C Street SW.,
All areas within the State of West Virginia FEMA–2017–0029. Follow the
Washington, DC 20472 (202) 646–2833. are eligible for assistance under the Hazard instructions for submitting comments.
SUPPLEMENTARY INFORMATION: Notice is Mitigation Grant Program. (2) Mail. Submit written comments to
hereby given that, in a letter dated The following Catalog of Federal Domestic Docket Manager, Office of Chief
August 18, 2017, the President issued a Assistance Numbers (CFDA) are to be used Counsel, DHS/FEMA, 500 C Street SW.,
major disaster declaration under the for reporting and drawing funds: 97.030, 8NE, Washington, DC 20472–3100.
authority of the Robert T. Stafford Community Disaster Loans; 97.031, Cora
Brown Fund; 97.032, Crisis Counseling; All submissions received must
Disaster Relief and Emergency include the agency name and Docket ID.
Assistance Act, 42 U.S.C. 5121 et seq. 97.033, Disaster Legal Services; 97.034,
Disaster Unemployment Assistance (DUA); Regardless of the method used for
(the ‘‘Stafford Act’’), as follows: 97.046, Fire Management Assistance Grant; submitting comments or material, all
I have determined that the damage in 97.048, Disaster Housing Assistance to submissions will be posted, without
certain areas of the State of West Virginia Individuals and Households In Presidentially change, to the Federal eRulemaking
resulting from severe storms, flooding, Declared Disaster Areas; 97.049, Portal at http://www.regulations.gov,
landslides, and mudslides during the period Presidentially Declared Disaster Assistance— and will include any personal
of July 28–29, 2017, is of sufficient severity Disaster Housing Operations for Individuals
and magnitude to warrant a major disaster and Households; 97.050, Presidentially information you provide. Therefore,
declaration under the Robert T. Stafford Declared Disaster Assistance to Individuals submitting this information makes it
Disaster Relief and Emergency Assistance and Households—Other Needs; 97.036, public. You may wish to read the
Act, 42 U.S.C. 5121 et seq. (the ‘‘Stafford Disaster Grants—Public Assistance Privacy Act notice that is available via
Act’’). Therefore, I declare that such a major (Presidentially Declared Disasters); 97.039, the link in the footer of
disaster exists in the State of West Virginia. Hazard Mitigation Grant. www.regulations.gov.
In order to provide Federal assistance, you
Brock Long, FOR FURTHER INFORMATION CONTACT:
are hereby authorized to allocate from funds
available for these purposes such amounts as Administrator, Federal Emergency Contact Sherina Greene, Management
you find necessary for Federal disaster Management Agency. and Program Analyst, FEMA Office of
assistance and administrative expenses. [FR Doc. 2017–19427 Filed 9–12–17; 8:45 am] the Chief Administrative Officer,
You are authorized to provide Individual BILLING CODE 9111–23–P Information Management Division, at
Assistance and Public Assistance in the (202) 646–4343 for further information.
designated areas and Hazard Mitigation You may contact the Information
throughout the State. Consistent with the DEPARTMENT OF HOMELAND Management Division for copies of the
requirement that Federal assistance be
SECURITY proposed collection of information at
supplemental, any Federal funds provided
under the Stafford Act for Hazard Mitigation email address: FEMA-Information-
Federal Emergency Management Collections-Management@fema.dhs.gov.
and Other Needs Assistance will be limited
to 75 percent of the total eligible costs. Agency
SUPPLEMENTARY INFORMATION: Executive
Federal funds provided under the Stafford [Docket ID FEMA–2017–0029; OMB No. Order 12862 directs Federal agencies to
Act for Public Assistance also will be limited 1660–0130] provide service to the public that
to 75 percent of the total eligible costs, with
matches or exceeds the best service
the exception of projects that meet the Agency Information Collection
eligibility criteria for a higher Federal cost- available in the private sector. In order
Activities: Proposed Collection; to work continuously to ensure that our
sharing percentage under the Public Comment Request; Generic Clearance
Assistance Alternative Procedures Pilot programs are effective and meet our
Program for Debris Removal implemented
for the Collection of Qualitative customers’ needs, Federal Emergency
pursuant to section 428 of the Stafford Act. Feedback on Agency Service Delivery management Agency (FEMA) (hereafter
Further, you are authorized to make AGENCY: Federal Emergency ‘‘the Agency’’) seeks to obtain OMB
changes to this declaration for the approved Management Agency, DHS. approval of a generic clearance to
assistance to the extent allowable under the collect qualitative feedback on our
Stafford Act. ACTION: Notice and request for
comments. service delivery. By qualitative feedback
The time period prescribed for the we mean information that provides
implementation of section 310(a), SUMMARY: The Federal Emergency useful insights on perceptions and
Priority to Certain Applications for Management Agency, as part of its opinions, but are not statistical surveys
Public Facility and Public Housing continuing effort to reduce paperwork
sradovich on DSK3GMQ082PROD with NOTICES
that yield quantitative results that can
Assistance, 42 U.S.C. 5153, shall be for and respondent burden, invites the be generalized to the population of
a period not to exceed six months after general public and other Federal study.
the date of this declaration. agencies to take this opportunity to
The Federal Emergency Management comment on an extension, without Collection of Information
Agency (FEMA) hereby gives notice that change, of a currently approved Title: Generic Clearance for the
pursuant to the authority vested in the information collection. In accordance Collection of Qualitative Feedback on
Administrator, under Executive Order with the Paperwork Reduction Act of Agency Service Delivery.
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![43036 Federal Register / Vol. 82, No. 176 / Wednesday, September 13, 2017 / Notices
Type of Information Collection: Estimated Total Annual Cost to the areas determined to have been adversely
Extension, without change, of a Federal Government: $2,079,000.95. affected by the event declared an
currently approved information emergency by the President in his
Comments
collection. declaration of August 28, 2017.
OMB Number: 1660–0130. Comments may be submitted as Allen, Acadia, Iberia, Natchitoches,
FEMA Forms: None. indicated in the ADDRESSES caption Rapides, Sabine, and Vernon Parishes for
Abstract: The information collection above. Comments are solicited to (a) emergency protective measures (Category B),
activity will garner qualitative customer evaluate whether the proposed data including direct federal assistance, under the
and stakeholder feedback in an efficient, collection is necessary for the proper Public Assistance program.
timely manner, in accordance with the performance of the agency, including The following Catalog of Federal Domestic
Administration’s commitment to whether the information shall have Assistance Numbers (CFDA) are to be used
improving service delivery. This practical utility; (b) evaluate the for reporting and drawing funds: 97.030,
accuracy of the agency’s estimate of the Community Disaster Loans; 97.031, Cora
feedback will provide insights into Brown Fund; 97.032, Crisis Counseling;
customer or stakeholder perceptions, burden of the proposed collection of
97.033, Disaster Legal Services; 97.034,
experiences and expectations, provide information, including the validity of Disaster Unemployment Assistance (DUA);
an early warning of issues with service, the methodology and assumptions used; 97.046, Fire Management Assistance Grant;
or focus attention on areas where (c) enhance the quality, utility, and 97.048, Disaster Housing Assistance to
communication, training or changes in clarity of the information to be Individuals and Households In Presidentially
operations might improve delivery of collected; and (d) minimize the burden Declared Disaster Areas; 97.049,
products or services. These collections of the collection of information on those Presidentially Declared Disaster Assistance—
will allow for ongoing, collaborative and who are to respond, including through Disaster Housing Operations for Individuals
the use of appropriate automated, and Households; 97.050 Presidentially
actionable communications between the Declared Disaster Assistance to Individuals
Agency and its customers and electronic, mechanical, or other
and Households—Other Needs; 97.036,
stakeholders. It will also allow feedback technological collection techniques or Disaster Grants—Public Assistance
to contribute directly to the other forms of information technology, (Presidentially Declared Disasters); 97.039,
improvement of program management. e.g., permitting electronic submission of Hazard Mitigation Grant.
Feedback collected under this generic responses.
Brock Long,
clearance will provide useful Dated: September 6, 2017.
information, but it will not yield data Administrator, Federal Emergency
Tammi Hines, Management Agency.
that can be generalized to the overall Acting Records Management Program Chief, [FR Doc. 2017–19373 Filed 9–12–17; 8:45 am]
population. This type of generic Mission Support, Federal Emergency
clearance for qualitative information BILLING CODE 9111–23–P
Management Agency, Department of
will not be used for quantitative Homeland Security.
information collections that are [FR Doc. 2017–19370 Filed 9–12–17; 8:45 am]
designed to yield reliably actionable DEPARTMENT OF HOMELAND
BILLING CODE 9111–19–P
results, such as monitoring trends over SECURITY
time or documenting program Federal Emergency Management
performance. Such data uses require DEPARTMENT OF HOMELAND Agency
more rigorous designs that address: The SECURITY
target population to which [Internal Agency Docket No. FEMA–4332–
generalizations will be made, the Federal Emergency Management DR; Docket ID FEMA–2017–0001]
sampling frame, the sample design Agency
Texas; Amendment No. 4 to Notice of
(including stratification and clustering), [Internal Agency Docket No. FEMA–3382– a Major Disaster Declaration
the precision requirements or power EM; Docket ID FEMA–2017–0001]
calculations that justify the proposed AGENCY: Federal Emergency
sample size, the expected response rate, Louisiana; Amendment No. 1 to Notice Management Agency, DHS.
methods for assessing potential non- of an Emergency Declaration ACTION: Notice.
response bias, the protocols for data
collection, and any testing procedures AGENCY: Federal Emergency SUMMARY: This notice amends the notice
that were or will be undertaken prior to Management Agency, DHS. of a major disaster for the State of Texas
fielding the study. Depending on the ACTION: Notice. (FEMA–4332–DR), dated August 25,
degree of influence the results are likely 2017, and related determinations.
SUMMARY: This notice amends the notice
to have, such collections may still be DATES: This amendment was issued
of an emergency declaration for the
eligible for submission for other generic September 2, 2017.
State of Louisiana (FEMA–3382–EM),
mechanisms that are designed to yield dated August 28, 2017, and related FOR FURTHER INFORMATION CONTACT:
quantitative results. determinations. Dean Webster, Office of Response and
Affected Public: Individuals or Recovery, Federal Emergency
Households. DATES: This amendment was issued Management Agency, 500 C Street SW.,
Number of Respondents: 1,075,000. August 31, 2017. Washington, DC 20472, (202) 646–2833.
Number of Responses: 1,075,000. FOR FURTHER INFORMATION CONTACT: SUPPLEMENTARY INFORMATION: Notice is
Estimated Total Annual Burden Dean Webster, Office of Response and hereby given that, in a letter dated
sradovich on DSK3GMQ082PROD with NOTICES
Hours: 181,995 hours. Recovery, Federal Emergency September 2, 2017, the President
Estimated Total Annual Respondent Management Agency, 500 C Street SW., amended the cost-sharing arrangements
Cost: $6,340,705.80. Washington, DC 20472, (202) 646–2833. regarding Federal funds provided under
Estimated Respondents’ Operation SUPPLEMENTARY INFORMATION: The notice the authority of the Robert T. Stafford
and Maintenance Costs: None. of an emergency declaration for the Disaster Relief and Emergency
Estimated Respondents’ Capital and State of Louisiana is hereby amended to Assistance Act, 42 U.S.C. 5121 et seq.
Start-Up Costs: None. include the following areas among those (the ‘‘Stafford Act’’), in a letter to Brock
VerDate Sep<11>2014 17:34 Sep 12, 2017 Jkt 241001 PO 00000 Frm 00068 Fmt 4703 Sfmt 4703 E:\FR\FM\13SEN1.SGM 13SEN1](https://thefederalregister.org/doc/82_FR_43211/page/2.svg)
Document Created: 2017-09-13 00:08:57
Document Modified: 2017-09-13 00:08:57
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice and request for comments. | |
| Dates | Comments must be submitted on or before November 13, 2017. | |
| Contact | Contact Sherina Greene, Management and Program Analyst, FEMA Office of the Chief Administrative Officer, Information Management Division, at (202) 646-4343 for further information. You may contact the Information Management Division for | |
| FR Citation | 82 FR 43035 |
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