82_FR_52503 82 FR 52286 - Notice of an Update to the Public List of Companies That Offer Customers Free Access to a Credit Score

82 FR 52286 - Notice of an Update to the Public List of Companies That Offer Customers Free Access to a Credit Score

BUREAU OF CONSUMER FINANCIAL PROTECTION

Federal Register Volume 82, Issue 217 (November 13, 2017)

Page Range52286-52287
FR Document2017-24552

The Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (Dodd-Frank) established the Office of Financial Education within the Bureau of Consumer Financial Protection (CFPB or Bureau) to develop and launch initiatives that will educate consumers and help them make better informed financial decisions. The CFPB's Office of Financial Education published in March 2017 a list of companies that told us they offer existing credit card customers free access to a credit score. The Bureau is updating this list and will use the responses received to this notice to publish an updated list. The Bureau will leverage this updated list to bring consumer attention to the topic of consumers' credit standing, of which their credit score is a valuable indicator. The Bureau will follow up the publication of this updated list with content to educate consumers about the availability of credit scores and credit reports and how this information can be used effectively.

Federal Register, Volume 82 Issue 217 (Monday, November 13, 2017)
[Federal Register Volume 82, Number 217 (Monday, November 13, 2017)]
[Notices]
[Pages 52286-52287]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-24552]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2017-0034]


Notice of an Update to the Public List of Companies That Offer 
Customers Free Access to a Credit Score

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice.

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SUMMARY: The Dodd-Frank Wall Street Reform and Consumer Protection Act 
of 2010 (Dodd-Frank) established the Office of Financial Education 
within the Bureau of Consumer Financial Protection (CFPB or Bureau) to 
develop and launch initiatives that will educate consumers and help 
them make better informed financial decisions.
    The CFPB's Office of Financial Education published in March 2017 a 
list of companies that told us they offer existing credit card 
customers free access to a credit score. The Bureau is updating this 
list and will use the responses received to this notice to publish an 
updated list. The Bureau will leverage this updated list to bring 
consumer attention to the topic of consumers' credit standing, of which 
their credit score is a valuable indicator. The Bureau will follow up 
the publication of this updated list with content to educate consumers 
about the availability of credit scores and credit reports and how this 
information can be used effectively.

DATES: Comments must be received on or before January 12, 2018 to be 
assured of consideration.

ADDRESSES: You may submit comments regarding the ``Notice of an Update 
to the Public List of Companies That Offer Customers Free Access to a 
Credit Score,'' identified by title and by Docket No. CFPB-2017-0034, 
by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Consumer Financial Protection Bureau (Attention: 
Office of Financial Education), 1700 G Street NW., Washington, DC 
20552.
     Hand Delivery/Courier: Consumer Financial Protection 
Bureau (Attention: Office of Financial Education), 1700 G Street NW., 
Washington, DC 20552.
    Instructions: The Bureau encourages the early submission of 
comments. All submissions must include the document title and docket 
number. Because paper mail in the Washington, DC area and at the Bureau 
is subject to delay, commenters are encouraged to submit comments 
electronically. In general, all comments received will be posted 
without change to http://www.regulations.gov. In addition, comments 
will be available for public inspection and copying at 1700 G Street 
NW., Washington, DC 20552, on official business days between the hours 
of 10 a.m. and 5 p.m. eastern standard time. You can make an 
appointment to inspect the documents by telephoning 202-435-7275.
    All submissions, including attachments and other supporting 
materials, will become part of the public record and subject to public 
disclosure. Do not include sensitive personal information such as 
account numbers or Social Security numbers. Comments will not be edited 
to remove any identifying or contact information, such as name and 
address information, email addresses, or telephone numbers.

FOR FURTHER INFORMATION CONTACT: For general inquiries, submission 
process questions or any additional information, please contact Monica 
Jackson, Office of the Executive Secretary, at 202-435-7275. For 
information about the ``Notice of an Update to the Public List of 
Companies That Offer Customers Free Access to a Credit Score,'' please 
contact Irene Skricki, Office of Financial Education, at 202-435-7181.

SUPPLEMENTARY INFORMATION: 

I. Background

    Over the last few years, many financial institutions, credit card 
issuers, and other companies have offered consumers free access to a 
credit score, giving consumers an important tool to manage their 
financial lives. The Consumer Financial Protection Bureau (``the 
Bureau'') would like to highlight and build consumer awareness of this 
practice. A core part of the mission of the Bureau is educating and 
empowering consumers to take more control over their financial lives. 
The Bureau believes that enabling consumers to see their credit scores 
can be a first step towards consumers learning about their credit 
history, becoming aware of and encouraged to request a free copy of 
their credit reports, ensuring the accuracy and completeness of their 
credit reports, and ultimately making informed decisions about credit 
that serve their own financial and life goals.
    The Bureau published in March 2017 a list of companies that told us 
they offer existing credit card customers free access to a credit 
score. The Bureau is updating this list and will use the responses 
received to this Notice to publish an updated list.
    The Bureau will leverage this updated list to bring consumer 
attention to the topic of consumers' credit standing, of which their 
credit score is a valuable indicator. The Bureau will follow up the 
publication of this updated list with content to educate consumers 
about the availability of credit scores and credit reports and how this 
information can be used effectively.
    If your company was included on the list published in March 2017 
and would like to be included in the updated list, your company must 
submit a new entry. Please indicate in your comment if your company 
would like the entry

[[Page 52287]]

submitted last year to be included in the new list without any changes. 
Or, alternatively, please submit a new entry providing an update on how 
your company offers this service to consumers.

II. Criteria To Be Included in the Update to This Public List

    If your company is a credit card issuer, fits the criteria outlined 
below, and would like to be included in the updated list the Bureau 
plans to publish, contact us by following the instructions included in 
this Notice for submitting an entry.\1\
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    \1\ ``Credit card issuer'' refers to any entity to which a 
consumer is legally obligated, or would be legally obligated, under 
the terms of a credit card agreement. Alternatively, you can also be 
included in this list if you are a bank or a credit union and you 
contract with a third party to issue credit cards on your behalf and 
under your brand name.
---------------------------------------------------------------------------

    If your company is not a credit card issuer, but offers existing 
consumer customers free access to a credit score, fits the criteria 
outlined below, and would like to be included in a possible list for 
companies in other markets, you may contact us as well. Depending on 
the feedback received, the Bureau may decide to expand the scope of the 
initial list of companies offering free credit scores beyond credit 
card issuers to companies in some other markets, include such companies 
in a future separate list, or decide not to publish a list of companies 
in other markets offering this service.
    To be included in this list of credit card issuers, or in a 
possible list of companies in other markets, you must meet the 
following criteria:
     Offer or provide a consumer financial product or service;
     Offer existing customers \2\ (at least some, but not 
necessarily all) the ability to obtain free of charge a credit score 
\3\ that either your company or other lenders use for account 
origination, portfolio management, or for other business purposes;
---------------------------------------------------------------------------

    \2\ ``Customers'' refers to individuals, not corporations or 
small businesses.
    \3\ By ``credit score'' we refer to a score that is empirically 
derived, demonstrably and statistically sound, and based on current 
data from a consumer reporting agency to predict the likelihood of 
certain credit behavior for the applicant.
---------------------------------------------------------------------------

     Offer this access to a credit score on a continuous basis, 
as opposed to on a time-limited or promotional basis, and periodically 
update the score.
    You may include other information you think is relevant for 
consumers reading the public list to understand whether the service 
applies to them. The updated list will include a link to the comment 
your company submits--or a link to your company's entry from last year, 
if you indicate that you would like last year's submission to be 
included again. Consumers reading the list will be encouraged to check 
this information, or to contact each company, to find out which 
specific credit card or financial products are eligible for the 
service, and on what conditions, if any.
    By responding to this Federal Register Notice (FRN) you are stating 
that you meet the criteria and are consenting to include the name of 
your company in a public list of credit card issuers, or in a possible 
list of companies in other markets as applicable, offering free access 
to credit scores to their existing customers. The Bureau reserves the 
right to conduct due diligence on a company's assertions about meeting 
the criteria stated in this notice. Your response to this FRN and 
inclusion in this public list are completely voluntary, and your choice 
to do so, or refrain from doing so, is not connected to supervisory 
activity by the Bureau.
    We emphasize that these lists will be created to further inform the 
public about where to find a credit score, and will not be an 
endorsement of the financial institutions, credit card issuers, or any 
other company mentioned in any document the Bureau publishes.
    Thank you for your contribution to improve consumer financial 
awareness.

    Dated: November 4, 2017.
Richard Cordray,
Director, Bureau of Consumer Financial Protection.
[FR Doc. 2017-24552 Filed 11-9-17; 8:45 am]
BILLING CODE 4810-AM-P



                                                    52286                      Federal Register / Vol. 82, No. 217 / Monday, November 13, 2017 / Notices

                                                    otherwise been impacted by being                        Office of Financial Education within the              Do not include sensitive personal
                                                    offered products and services at the time               Bureau of Consumer Financial                          information such as account numbers or
                                                    when they access and see their credit                   Protection (CFPB or Bureau) to develop                Social Security numbers. Comments
                                                    scores?                                                 and launch initiatives that will educate              will not be edited to remove any
                                                       13. What features related to how                     consumers and help them make better                   identifying or contact information, such
                                                    regular free access to a credit score is                informed financial decisions.                         as name and address information, email
                                                    offered to consumers appear to be most                     The CFPB’s Office of Financial                     addresses, or telephone numbers.
                                                    effective in helping consumers make use                 Education published in March 2017 a                   FOR FURTHER INFORMATION CONTACT: For
                                                    of this service?                                        list of companies that told us they offer             general inquiries, submission process
                                                       14. The CFPB also offers a number of                 existing credit card customers free                   questions or any additional information,
                                                    educational supports to help consumers                  access to a credit score. The Bureau is               please contact Monica Jackson, Office of
                                                    understand and act on their credit                      updating this list and will use the                   the Executive Secretary, at 202–435–
                                                    reports and scores, including a Credit                  responses received to this notice to                  7275. For information about the ‘‘Notice
                                                    Reports & Scores information portal                     publish an updated list. The Bureau will              of an Update to the Public List of
                                                    available at consumerfinance.gov/                       leverage this updated list to bring                   Companies That Offer Customers Free
                                                    consumer-tools/credit-reports-and-                      consumer attention to the topic of                    Access to a Credit Score,’’ please contact
                                                    scores/; many frequently asked                          consumers’ credit standing, of which                  Irene Skricki, Office of Financial
                                                    questions in Ask CFPB on the Bureau’s                   their credit score is a valuable indicator.           Education, at 202–435–7181.
                                                    Web site; and online brochures that                     The Bureau will follow up the                         SUPPLEMENTARY INFORMATION:
                                                    include Check your credit report,                       publication of this updated list with
                                                    Understand your credit score, You have                  content to educate consumers about the                I. Background
                                                    many credit scores, Credit report review                availability of credit scores and credit                 Over the last few years, many
                                                    check list, and a list of consumer                      reports and how this information can be               financial institutions, credit card
                                                    reporting companies. Is there additional                used effectively.                                     issuers, and other companies have
                                                    educational content or topics that could                DATES: Comments must be received on                   offered consumers free access to a credit
                                                    be developed by the CFPB or others to                   or before January 12, 2018 to be assured              score, giving consumers an important
                                                    support increased consumer                              of consideration.                                     tool to manage their financial lives. The
                                                    understanding of credit scores and                      ADDRESSES: You may submit comments                    Consumer Financial Protection Bureau
                                                    credit reports—for example, educational                 regarding the ‘‘Notice of an Update to                (‘‘the Bureau’’) would like to highlight
                                                    content that focuses on increasing                      the Public List of Companies That Offer               and build consumer awareness of this
                                                    awareness of credit scores to young                     Customers Free Access to a Credit                     practice. A core part of the mission of
                                                    consumers; how student debt can                         Score,’’ identified by title and by Docket            the Bureau is educating and
                                                    impact a consumer’s credit score; or a                  No. CFPB–2017–0034, by any of the                     empowering consumers to take more
                                                    person’s credit standing over time,                     following methods:                                    control over their financial lives. The
                                                    which might be of interest to older                        • Electronic: http://                              Bureau believes that enabling
                                                    adults/seniors?                                         www.regulations.gov. Follow the                       consumers to see their credit scores can
                                                       15. Has increased access to free credit              instructions for submitting comments.                 be a first step towards consumers
                                                    scores encouraged consumers that use                       • Mail: Consumer Financial                         learning about their credit history,
                                                    this service to also check their credit                 Protection Bureau (Attention: Office of               becoming aware of and encouraged to
                                                    reports or take other steps to learn more               Financial Education), 1700 G Street                   request a free copy of their credit
                                                    about their credit standing? What are                   NW., Washington, DC 20552.                            reports, ensuring the accuracy and
                                                    examples of the steps these consumers                      • Hand Delivery/Courier: Consumer                  completeness of their credit reports, and
                                                    have taken?                                             Financial Protection Bureau (Attention:               ultimately making informed decisions
                                                       Thank you for your contribution to                   Office of Financial Education), 1700 G                about credit that serve their own
                                                    improve consumer financial awareness.                   Street NW., Washington, DC 20552.                     financial and life goals.
                                                      Dated: November 4, 2017.                                 Instructions: The Bureau encourages                   The Bureau published in March 2017
                                                    Richard Cordray,                                        the early submission of comments. All                 a list of companies that told us they
                                                    Director, Bureau of Consumer Financial                  submissions must include the document                 offer existing credit card customers free
                                                    Protection.                                             title and docket number. Because paper                access to a credit score. The Bureau is
                                                    [FR Doc. 2017–24555 Filed 11–9–17; 8:45 am]             mail in the Washington, DC area and at                updating this list and will use the
                                                    BILLING CODE 4810–AM–P
                                                                                                            the Bureau is subject to delay,                       responses received to this Notice to
                                                                                                            commenters are encouraged to submit                   publish an updated list.
                                                                                                            comments electronically. In general, all                 The Bureau will leverage this updated
                                                    BUREAU OF CONSUMER FINANCIAL                            comments received will be posted                      list to bring consumer attention to the
                                                    PROTECTION                                              without change to http://                             topic of consumers’ credit standing, of
                                                                                                            www.regulations.gov. In addition,                     which their credit score is a valuable
                                                    [Docket No. CFPB–2017–0034]                             comments will be available for public                 indicator. The Bureau will follow up the
                                                                                                            inspection and copying at 1700 G Street               publication of this updated list with
                                                    Notice of an Update to the Public List
                                                                                                            NW., Washington, DC 20552, on official                content to educate consumers about the
                                                    of Companies That Offer Customers
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                                                                                                            business days between the hours of 10                 availability of credit scores and credit
                                                    Free Access to a Credit Score
                                                                                                            a.m. and 5 p.m. eastern standard time.                reports and how this information can be
                                                    AGENCY:  Bureau of Consumer Financial                   You can make an appointment to                        used effectively.
                                                    Protection.                                             inspect the documents by telephoning                     If your company was included on the
                                                    ACTION: Notice.                                         202–435–7275.                                         list published in March 2017 and would
                                                                                                               All submissions, including                         like to be included in the updated list,
                                                    SUMMARY: The Dodd-Frank Wall Street                     attachments and other supporting                      your company must submit a new entry.
                                                    Reform and Consumer Protection Act of                   materials, will become part of the public             Please indicate in your comment if your
                                                    2010 (Dodd-Frank) established the                       record and subject to public disclosure.              company would like the entry


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                                                                               Federal Register / Vol. 82, No. 217 / Monday, November 13, 2017 / Notices                                           52287

                                                    submitted last year to be included in the               last year, if you indicate that you would             use http://www.regulations.gov by
                                                    new list without any changes. Or,                       like last year’s submission to be                     searching the Docket ID number ED–
                                                    alternatively, please submit a new entry                included again. Consumers reading the                 2017–ICCD–0136. Comments submitted
                                                    providing an update on how your                         list will be encouraged to check this                 in response to this notice should be
                                                    company offers this service to                          information, or to contact each                       submitted electronically through the
                                                    consumers.                                              company, to find out which specific                   Federal eRulemaking Portal at http://
                                                                                                            credit card or financial products are                 www.regulations.gov by selecting the
                                                    II. Criteria To Be Included in the
                                                                                                            eligible for the service, and on what                 Docket ID number or via postal mail,
                                                    Update to This Public List
                                                                                                            conditions, if any.                                   commercial delivery, or hand delivery.
                                                       If your company is a credit card                        By responding to this Federal                      Please note that comments submitted by
                                                    issuer, fits the criteria outlined below,               Register Notice (FRN) you are stating                 fax or email and those submitted after
                                                    and would like to be included in the                    that you meet the criteria and are                    the comment period will not be
                                                    updated list the Bureau plans to                        consenting to include the name of your                accepted. Written requests for
                                                    publish, contact us by following the                    company in a public list of credit card               information or comments submitted by
                                                    instructions included in this Notice for                issuers, or in a possible list of                     postal mail or delivery should be
                                                    submitting an entry.1                                   companies in other markets as                         addressed to the Director of the
                                                       If your company is not a credit card                 applicable, offering free access to credit            Information Collection Clearance
                                                    issuer, but offers existing consumer                    scores to their existing customers. The               Division, U.S. Department of Education,
                                                    customers free access to a credit score,                Bureau reserves the right to conduct due              400 Maryland Avenue SW., LBJ, Room
                                                    fits the criteria outlined below, and                   diligence on a company’s assertions                   216–34, Washington, DC 20202–4537.
                                                    would like to be included in a possible                 about meeting the criteria stated in this             FOR FURTHER INFORMATION CONTACT: For
                                                    list for companies in other markets, you                notice. Your response to this FRN and                 specific questions related to collection
                                                    may contact us as well. Depending on                    inclusion in this public list are                     activities, please contact Beth
                                                    the feedback received, the Bureau may                   completely voluntary, and your choice                 Grebeldinger, 202–377–4018.
                                                    decide to expand the scope of the initial               to do so, or refrain from doing so, is not            SUPPLEMENTARY INFORMATION: The
                                                    list of companies offering free credit                  connected to supervisory activity by the              Department of Education (ED), in
                                                    scores beyond credit card issuers to                    Bureau.                                               accordance with the Paperwork
                                                    companies in some other markets,                           We emphasize that these lists will be
                                                                                                                                                                  Reduction Act of 1995 (PRA) (44 U.S.C.
                                                    include such companies in a future                      created to further inform the public
                                                                                                                                                                  3506(c)(2)(A)), provides the general
                                                    separate list, or decide not to publish a               about where to find a credit score, and
                                                                                                                                                                  public and Federal agencies with an
                                                    list of companies in other markets                      will not be an endorsement of the
                                                                                                                                                                  opportunity to comment on proposed,
                                                    offering this service.                                  financial institutions, credit card
                                                                                                                                                                  revised, and continuing collections of
                                                       To be included in this list of credit                issuers, or any other company
                                                                                                                                                                  information. This helps the Department
                                                    card issuers, or in a possible list of                  mentioned in any document the Bureau
                                                                                                                                                                  assess the impact of its information
                                                    companies in other markets, you must                    publishes.
                                                                                                               Thank you for your contribution to                 collection requirements and minimize
                                                    meet the following criteria:
                                                       • Offer or provide a consumer                        improve consumer financial awareness.                 the public’s reporting burden. It also
                                                    financial product or service;                                                                                 helps the public understand the
                                                                                                              Dated: November 4, 2017.                            Department’s information collection
                                                       • Offer existing customers 2 (at least               Richard Cordray,
                                                    some, but not necessarily all) the ability                                                                    requirements and provide the requested
                                                                                                            Director, Bureau of Consumer Financial                data in the desired format. ED is
                                                    to obtain free of charge a credit score 3               Protection.
                                                    that either your company or other                                                                             soliciting comments on the proposed
                                                    lenders use for account origination,
                                                                                                            [FR Doc. 2017–24552 Filed 11–9–17; 8:45 am]           information collection request (ICR) that
                                                    portfolio management, or for other                      BILLING CODE 4810–AM–P                                is described below. The Department of
                                                    business purposes;                                                                                            Education is especially interested in
                                                       • Offer this access to a credit score on                                                                   public comment addressing the
                                                    a continuous basis, as opposed to on a                  DEPARTMENT OF EDUCATION                               following issues: (1) Is this collection
                                                    time-limited or promotional basis, and                                                                        necessary to the proper functions of the
                                                                                                            [Docket No.: ED–2017–ICCD–0136]
                                                    periodically update the score.                                                                                Department; (2) will this information be
                                                       You may include other information                    Agency Information Collection                         processed and used in a timely manner;
                                                    you think is relevant for consumers                     Activities; Comment Request; Teacher                  (3) is the estimate of burden accurate;
                                                    reading the public list to understand                   Education Assistance for College and                  (4) how might the Department enhance
                                                    whether the service applies to them.                    Higher Education Grant Eligibility                    the quality, utility, and clarity of the
                                                    The updated list will include a link to                 Regulations                                           information to be collected; and (5) how
                                                    the comment your company submits—                                                                             might the Department minimize the
                                                                                                            AGENCY: Federal Student Aid (FSA),                    burden of this collection on the
                                                    or a link to your company’s entry from
                                                                                                            Department of Education (ED).                         respondents, including through the use
                                                      1 ‘‘Credit card issuer’’ refers to any entity to      ACTION: Notice.                                       of information technology. Please note
                                                    which a consumer is legally obligated, or would be                                                            that written comments received in
                                                    legally obligated, under the terms of a credit card     SUMMARY:   In accordance with the                     response to this notice will be
                                                    agreement. Alternatively, you can also be included      Paperwork Reduction Act of 1995, ED is
asabaliauskas on DSKBBXCHB2PROD with NOTICES




                                                                                                                                                                  considered public records.
                                                    in this list if you are a bank or a credit union and    proposing an extension of an existing
                                                    you contract with a third party to issue credit cards                                                            Title of Collection: Teacher Education
                                                    on your behalf and under your brand name.
                                                                                                            information collection.                               Assistance for College and Higher
                                                      2 ‘‘Customers’’ refers to individuals, not            DATES: Interested persons are invited to              Education Grant Eligibility Regulations.
                                                    corporations or small businesses.                       submit comments on or before January                     OMB Control Number: 1845–0084.
                                                      3 By ‘‘credit score’’ we refer to a score that is
                                                                                                            12, 2018.                                                Type of Review: An extension of an
                                                    empirically derived, demonstrably and statistically
                                                                                                            ADDRESSES: To access and review all the               existing information collection.
                                                    sound, and based on current data from a consumer
                                                    reporting agency to predict the likelihood of certain   documents related to the information                     Respondents/Affected Public: State,
                                                    credit behavior for the applicant.                      collection listed in this notice, please              Local, and Tribal Governments;


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Document Created: 2017-11-10 01:18:17
Document Modified: 2017-11-10 01:18:17
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments must be received on or before January 12, 2018 to be assured of consideration.
ContactFor general inquiries, submission process questions or any additional information, please contact Monica Jackson, Office of the Executive Secretary, at 202-435-7275. For information about the ``Notice of an Update to the Public List of Companies That Offer Customers Free Access to a Credit Score,'' please contact Irene Skricki, Office of Financial Education, at 202-435-7181.
FR Citation82 FR 52286 

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