82 FR 54340 - Agency Information Collection Activities: Proposed Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Federal Register Volume 82, Issue 221 (November 17, 2017)

Page Range		54340-54341
FR Document		2017-24979

As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, the U.S. Equal Employment Opportunity Commission (EEOC) has submitted a Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA).

Federal Register, Volume 82 Issue 221 (Friday, November 17, 2017)

[Federal Register Volume 82, Number 221 (Friday, November 17, 2017)]
[Notices]
[Pages 54340-54341]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-24979]


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EQUAL EMPLOYMENT OPPORTUNITY COMMISSION


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Equal Employment Opportunity Commission.

ACTION: Notice and request for comments.

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SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the U.S. 
Equal Employment Opportunity

[[Page 54341]]

Commission (EEOC) has submitted a Generic Information Collection 
Request (Generic ICR): ``Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery'' to OMB for approval 
under the Paperwork Reduction Act (PRA).

DATES: Written comments on this notice must be submitted on or before 
December 18, 2017.

ADDRESSES: Comments on this notice must be submitted to Joseph B. Nye, 
Policy Analyst, Office of Information and Regulatory Affairs, Office of 
Management and Budget, 725 17th Street NW., Washington, DC 20503, email 
[email protected]. Commenters are also encouraged to send 
comments to the EEOC online at http://www.regulations.gov, which is the 
Federal eRulemaking Portal. Follow the instructions on this Web site 
for submitting comments. In addition, the EEOC's Executive Secretariat 
will accept comments in hard copy. Hard copy comments should be sent to 
Bernadette Wilson, Acting Executive Officer, EEOC, 131 M Street NE., 
Washington, DC 20507. Finally, the Executive Secretariat will accept 
comments totaling six or fewer pages by facsimile (``fax'') machine 
before the same deadline at (202) 663-4114. (This is not a toll-free 
number.) Receipt of fax transmittals will not be acknowledged, except 
that the sender may request confirmation of receipt by calling the 
Executive Secretariat staff at (202) 663-4070 (voice) or (202) 663-4074 
(TTY). (These are not toll-free telephone numbers.) The EEOC will post 
online at http://www.regulations.gov all comments submitted, regardless 
of whether they are submitted via the Web site, in hard copy, or by fax 
to the Executive Secretariat. These comments will be posted without 
change, including any personal information you provide. However, the 
EEOC reserves the right to refrain from posting libelous or otherwise 
inappropriate comments including those that contain obscene, indecent, 
or profane language; that contain threats or defamatory statements; 
that contain hate speech directed at race, color, sex, national origin, 
age, religion, disability, or genetic information; or that promote or 
endorse services or products. All comments received, including any 
personal information provided, also will be available for public 
inspection during normal business hours by appointment only at the EEOC 
Headquarters Library, 131 M Street NE., Washington, DC 20507. Upon 
request, individuals who require assistance viewing comments will be 
provided appropriate aids such as readers or print magnifiers. To 
schedule an appointment, contact EEOC Library staff at (202) 663-4630 
(voice) or (202) 663-4641 (TTY). (These are not toll-free numbers.)

FOR FURTHER INFORMATION CONTACT: Erin Norris, Senior Attorney, EEOC 
Office of Legal Counsel, 129 W. Trade Street, Charlotte, NC 28202, 704-
954-6491, [email protected].

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the government's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    No comments were received by the agency in response to the 60-day 
notice published in the Federal Register of December 22, 2010 (75 FR 
80542).
    Below we provide EEOC's projected average estimates for the next 
three years:
    Current Actions: New collection of information.
    Type of Review: New collection.
    Affected Public: Individuals and households, businesses and 
organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 5.
    Respondents: 8,020.
    Annual Responses: 11,020.
    Frequency of Response: Once per respondent for four activities, 
twice per respondent for one activity.
    Average Minutes per Response: 6.5.
    Burden Hours: 1194.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    For the Commission.

    Dated: November 9, 2017.
Victoria A. Lipnic,
Acting Chair.
[FR Doc. 2017-24979 Filed 11-16-17; 8:45 am]
 BILLING CODE 6570-01-P

Federal Register / Vol. 82, No. 221 / Friday, November 17, 2017 / Notices 54341

Commission (EEOC) has submitted a as readers or print magnifiers. To mechanisms that are designed to yield
Generic Information Collection Request schedule an appointment, contact EEOC quantitative results.
(Generic ICR): ‘‘Generic Clearance for Library staff at (202) 663–4630 (voice) or No comments were received by the
the Collection of Qualitative Feedback (202) 663–4641 (TTY). (These are not agency in response to the 60-day notice
on Agency Service Delivery’’ to OMB for toll-free numbers.) published in the Federal Register of
approval under the Paperwork FOR FURTHER INFORMATION CONTACT: Erin December 22, 2010 (75 FR 80542).
Reduction Act (PRA). Norris, Senior Attorney, EEOC Office of Below we provide EEOC’s projected
DATES: Written comments on this notice Legal Counsel, 129 W. Trade Street, average estimates for the next three
must be submitted on or before Charlotte, NC 28202, 704–954–6491, years:
December 18, 2017. erin.norris@eeoc.gov. Current Actions: New collection of
ADDRESSES: Comments on this notice SUPPLEMENTARY INFORMATION:
information.
must be submitted to Joseph B. Nye, Title: Generic Clearance for the Type of Review: New collection.
Policy Analyst, Office of Information Affected Public: Individuals and
Collection of Qualitative Feedback on
and Regulatory Affairs, Office of households, businesses and
Agency Service Delivery.
Management and Budget, 725 17th Abstract: The information collection organizations, State, Local or Tribal
Street NW., Washington, DC 20503, activity will garner qualitative customer Government.
email oira_submission@omb.eop.gov. Average Expected Annual Number of
and stakeholder feedback in an efficient,
Commenters are also encouraged to Activities: 5.
timely manner, in accordance with the
Respondents: 8,020.
send comments to the EEOC online at government’s commitment to improving Annual Responses: 11,020.
http://www.regulations.gov, which is service delivery. By qualitative feedback Frequency of Response: Once per
the Federal eRulemaking Portal. Follow we mean information that provides respondent for four activities, twice per
the instructions on this Web site for useful insights on perceptions and respondent for one activity.
submitting comments. In addition, the opinions, but are not statistical surveys Average Minutes per Response: 6.5.
EEOC’s Executive Secretariat will accept that yield quantitative results that can Burden Hours: 1194.
comments in hard copy. Hard copy be generalized to the population of An agency may not conduct or
comments should be sent to Bernadette study. This feedback will provide sponsor, and a person is not required to
Wilson, Acting Executive Officer, EEOC, insights into customer or stakeholder respond to, a collection of information
131 M Street NE., Washington, DC perceptions, experiences and unless it displays a currently valid
20507. Finally, the Executive Secretariat expectations, provide an early warning Office of Management and Budget
will accept comments totaling six or of issues with service, or focus attention control number.
fewer pages by facsimile (‘‘fax’’) on areas where communication, training
machine before the same deadline at For the Commission.
or changes in operations might improve
(202) 663–4114. (This is not a toll-free delivery of products or services. These Dated: November 9, 2017.
number.) Receipt of fax transmittals will collections will allow for ongoing, Victoria A. Lipnic,
not be acknowledged, except that the collaborative and actionable Acting Chair.
sender may request confirmation of communications between the Agency [FR Doc. 2017–24979 Filed 11–16–17; 8:45 am]
receipt by calling the Executive and its customers and stakeholders. It BILLING CODE 6570–01–P
Secretariat staff at (202) 663–4070 will also allow feedback to contribute
(voice) or (202) 663–4074 (TTY). (These directly to the improvement of program
are not toll-free telephone numbers.) management. FEDERAL MARITIME COMMISSION
The EEOC will post online at http:// Feedback collected under this generic
www.regulations.gov all comments clearance will provide useful [Petition No. P2–17]
submitted, regardless of whether they information, but it will not yield data
Petition of COSCO Shipping Lines Co.,
are submitted via the Web site, in hard that can be generalized to the overall
Ltd., Orient Overseas Container Line
copy, or by fax to the Executive population. This type of generic
Limited, and OOCL (Europe) Limited
Secretariat. These comments will be clearance for qualitative information
for an Exemption From Agreement
posted without change, including any will not be used for quantitative
Filing; Notice of Filing And Request for
personal information you provide. information collections that are
Comments
However, the EEOC reserves the right to designed to yield reliably actionable
refrain from posting libelous or results, such as monitoring trends over Notice is hereby given that COSCO
otherwise inappropriate comments time or documenting program Shipping Lines Co., Ltd., Orient
including those that contain obscene, performance. Such data uses require Overseas Container Line Limited, and
indecent, or profane language; that more rigorous designs that address: The OOCL (Europe) Limited (‘‘Petitioners’’),
contain threats or defamatory target population to which have petitioned the Commission
statements; that contain hate speech generalizations will be made, the pursuant to Section 16 of the Shipping
directed at race, color, sex, national sampling frame, the sample design Act of 1984, 46 U.S.C. 40103(a), 46 CFR
origin, age, religion, disability, or (including stratification and clustering), 502.92, and 46 CFR 535.301, for an
genetic information; or that promote or the precision requirements or power exemption from agreement filing
endorse services or products. All calculations that justify the proposed requirements Petitioners request an
comments received, including any sample size, the expected response rate, exemption ‘‘to replicate as to Cosco and
personal information provided, also will methods for assessing potential non-
sradovich on DSK3GMQ082PROD with NOTICES

OOCL the exemption automatically
be available for public inspection during response bias, the protocols for data applicable to wholly-owned subsidiaries
normal business hours by appointment collection, and any testing procedures pursuant to 46 CFR 535.307, including
only at the EEOC Headquarters Library, that were or will be undertaken prior its exemption from the provisions of
131 M Street NE., Washington, DC fielding the study. Depending on the Section 10(c) of the Act, 46 U.S.C.
20507. Upon request, individuals who degree of influence the results are likely 41105.’’
require assistance viewing comments to have, such collections may still be The Petitioners state that a pending
will be provided appropriate aids such eligible for submission for other generic business transaction will make them

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Document Created: 2017-11-17 05:14:52
Document Modified: 2017-11-17 05:14:52

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice and request for comments.
Dates		Written comments on this notice must be submitted on or before December 18, 2017.
Contact		Erin Norris, Senior Attorney, EEOC Office of Legal Counsel, 129 W. Trade Street, Charlotte, NC 28202, 704- 954-6491, [email protected]
FR Citation		82 FR 54340