82_FR_56450 82 FR 56223 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

82 FR 56223 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

BUREAU OF CONSUMER FINANCIAL PROTECTION

Federal Register Volume 82, Issue 227 (November 28, 2017)

Page Range56223-56224
FR Document2017-25717

In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is proposing to renew with change the Office of Management and Budget (OMB) approval for an existing information collection titled, ``Consumer Response Intake Form''.

Federal Register, Volume 82 Issue 227 (Tuesday, November 28, 2017)
[Federal Register Volume 82, Number 227 (Tuesday, November 28, 2017)]
[Notices]
[Pages 56223-56224]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-25717]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2017-0035]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is proposing to 
renew with change the Office of Management and Budget (OMB) approval 
for an existing information collection titled, ``Consumer Response 
Intake Form''.

DATES: Written comments are encouraged and must be received on or 
before December 28, 2017 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     OMB: Office of Management and Budget, New Executive Office 
Building, Room 10235, Washington, DC 20503 or fax to (202) 395-5806. 
Mailed or faxed comments to OMB should be to the attention of the OMB 
Desk Officer for the Bureau of Consumer Financial Protection.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or Social Security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at www.reginfo.gov 
(this link becomes active on the day following publication of this 
notice). Select ``Information Collection Review,'' under ``Currently 
under review'', use the dropdown menu ``Select Agency'' and select 
``Consumer Financial Protection Bureau'' (recent submissions to OMB 
will be at the top of the list). The same documentation is also 
available at http://www.regulations.gov. Requests for additional 
information should be directed to the Consumer Financial Protection 
Bureau, (Attention: PRA Office), 1700 G Street NW., Washington, DC 
20552, (202) 435-9575, or email: [email protected]. Please do not 
submit comments to this email box.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Consumer Response Intake Form.
    OMB Control Number: 3170-0011.
    Type of Review: Extension with change of a currently approved 
collection.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 3,000,000.
    Estimated Total Annual Burden Hours: 387,500.
    Abstract: The Intake Form is designed to aid consumers in the 
submission of complaints, inquiries, and feedback and to help the 
Bureau fulfill its statutory requirements.\1\ Consumers (also referred 
to as ``respondents'') will be able to complete and submit information 
through the Intake Form electronically on the Bureau 's Web site. 
Alternatively, respondents may request that the Bureau mail a paper 
copy of the Intake Form, and then mail or fax it back to the

[[Page 56224]]

Bureau; or call to submit a complaint by telephone. The questions 
within the Intake Form prompt respondents for a description of, and key 
facts about, the complaint at issue, the desired resolution, contact 
and account information, information about the company they are 
submitting a complaint about, and previous action taken to attempt to 
resolve the complaint.
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    \1\ See Dodd-Frank Wall Street Reform and Consumer Protection 
Act, Public Law 111-203, Title X, sections 1013(b)(3), 1021(c)(2), 
and 1034, codified at 12 U.S.C. 5493(b)(3), 5511(c)(2), and 5534.
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    Request for Comments: The Bureau issued a 60-day Federal Register 
notice on July 19, 2017, (82 FR 33070), Docket Number: CFPB-2017-0019. 
Comments were solicited and continue to be invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be reviewed by OMB as part of its review of this request. 
All comments will become a matter of public record.

    Dated: November 21, 2017.
Darrin A. King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2017-25717 Filed 11-27-17; 8:45 am]
BILLING CODE 4810-AM-P



                                                                          Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices                                                     56223

                                               the merits of the ICR will be retained in               the instructions thereto, are designed to                • OMB: Office of Management and
                                               the public comment file and will be                     capture basic identifying information                 Budget, New Executive Office Building,
                                               considered as required under the                        about a complainant and elicit sufficient             Room 10235, Washington, DC 20503 or
                                               Administrative Procedure Act and other                  information to determine whether the                  fax to (202) 395–5806. Mailed or faxed
                                               applicable laws, and may be accessible                  conduct alleged suggests a violation of               comments to OMB should be to the
                                               under the Freedom of Information Act.                   the Commodity Exchange Act. 17 CFR                    attention of the OMB Desk Officer for
                                               FOR FURTHER INFORMATION CONTACT:                        165.7(b)(1) requires the submission of                the Bureau of Consumer Financial
                                               Christopher Ehrman, Director,                           information to the Commission on a                    Protection.
                                               Whistleblower Office, Commodity                         Form WB–APP. The Form WB–APP,                            Please note that comments submitted
                                               Futures Trading Commission, (202)                       ‘‘Application for Award for Original                  after the comment period will not be
                                               418–7650; email: cehrman@cftc.gov.                      Information Provided Pursuant to                      accepted. In general, all comments
                                                                                                       Section 23 of the Commodity Exchange                  received will become public records,
                                               SUPPLEMENTARY INFORMATION: Under the
                                                                                                       Act,’’ and the instructions thereto, are              including any personal information
                                               PRA, Federal agencies must obtain
                                                                                                       designed to elicit sufficient information             provided. Sensitive personal
                                               approval from the Office of Management
                                                                                                       to determine whether and to what                      information, such as account numbers
                                               and Budget (‘‘OMB’’) for each collection
                                                                                                       extent a claimant qualifies for a                     or Social Security numbers, should not
                                               of information they conduct or sponsor.
                                                                                                       whistleblower award.                                  be included.
                                               ‘‘Collection of Information’’ is defined                   Burden Statement: The respondent
                                               in 44 U.S.C. 3502(3) and 5 CFR                                                                                FOR FURTHER INFORMATION CONTACT:
                                                                                                       burden for this collection is estimated to            Documentation prepared in support of
                                               1320.3(c) and includes agency requests                  be 0.5 hours per response.
                                               or requirements that members of the                                                                           this information collection request is
                                                                                                          • Respondents/affected entities:
                                               public submit reports, keep records, or                                                                       available at www.reginfo.gov (this link
                                                                                                       Individuals.
                                               provide information to a third party.                      • Estimated number of respondents:                 becomes active on the day following
                                               Section 3506(c)(2)(A) of the PRA, 44                    600 per year.                                         publication of this notice). Select
                                               U.S.C. 3506(c)(2)(A), requires Federal                     • Estimated total annual burden on                 ‘‘Information Collection Review,’’ under
                                               agencies to provide a 60-day notice in                  respondents: 300 hours.                               ‘‘Currently under review’’, use the
                                               the Federal Register concerning each                       • Frequency of collection: Once.                   dropdown menu ‘‘Select Agency’’ and
                                               proposed collection of information,                                                                           select ‘‘Consumer Financial Protection
                                                                                                       (Authority: 44 U.S.C. 3501 et seq.)
                                               including each proposed extension of an                                                                       Bureau’’ (recent submissions to OMB
                                               existing collection of information,                       Dated: November 17, 2017.                           will be at the top of the list). The same
                                               before submitting the collection to OMB                 Robert N. Sidman,                                     documentation is also available at
                                               for approval. To comply with this                       Deputy Secretary of the Commission.                   http://www.regulations.gov. Requests for
                                               requirement, the CFTC is publishing                                                                           additional information should be
                                                                                                       [FR Doc. 2017–25704 Filed 11–27–17; 8:45 am]
                                               notice of the proposed collection of                                                                          directed to the Consumer Financial
                                                                                                       BILLING CODE 6351–01–P
                                               information listed below.                                                                                     Protection Bureau, (Attention: PRA
                                                  With respect to the following                                                                              Office), 1700 G Street NW., Washington,
                                               collection of information, the CFTC                                                                           DC 20552, (202) 435–9575, or email:
                                                                                                       BUREAU OF CONSUMER FINANCIAL                          CFPB_PRA@cfpb.gov. Please do not
                                               invites comments on:                                    PROTECTION
                                                  • Whether the proposed collection of                                                                       submit comments to this email box.
                                               information is necessary for the proper                 [Docket No. CFPB–2017–0035]                           SUPPLEMENTARY INFORMATION:
                                               performance of the functions of the                                                                              Title of Collection: Consumer
                                               Commission, including whether the                       Agency Information Collection                         Response Intake Form.
                                               information will have a practical use;                  Activities: Submission for OMB                           OMB Control Number: 3170–0011.
                                                  • The accuracy of the Commission’s                   Review; Comment Request                                  Type of Review: Extension with
                                               estimate of the burden of the proposed                  AGENCY:  Bureau of Consumer Financial                 change of a currently approved
                                               collection of information, including the                Protection.                                           collection.
                                               validity of the methodology and                         ACTION: Notice and request for comment.
                                                                                                                                                                Affected Public: Individuals or
                                               assumptions used;                                                                                             households.
                                                  • Ways to enhance the quality,                       SUMMARY:   In accordance with the                        Estimated Number of Respondents:
                                               usefulness, and clarity of the                          Paperwork Reduction Act of 1995                       3,000,000.
                                               information to be collected; and                        (PRA), the Bureau of Consumer                            Estimated Total Annual Burden
                                                  • Ways to minimize the burden of                     Financial Protection (Bureau) is                      Hours: 387,500.
                                               collection of information on those who                  proposing to renew with change the                       Abstract: The Intake Form is designed
                                               are to respond, including through the                   Office of Management and Budget                       to aid consumers in the submission of
                                               use of appropriate automated electronic,                (OMB) approval for an existing                        complaints, inquiries, and feedback and
                                               mechanical, or other technological                      information collection titled,                        to help the Bureau fulfill its statutory
                                               collection techniques or other forms of                 ‘‘Consumer Response Intake Form’’.                    requirements.1 Consumers (also referred
                                               information technology; e.g., permitting                DATES: Written comments are                           to as ‘‘respondents’’) will be able to
                                               electronic submission of responses.                     encouraged and must be received on or                 complete and submit information
                                                  Title: The Whistleblower Provision of                before December 28, 2017 to be assured                through the Intake Form electronically
                                               Section 23 of the Commodity Exchange                    of consideration.                                     on the Bureau ’s Web site. Alternatively,
                                               Act, OMB Control Number 3038–0082.                      ADDRESSES: You may submit comments,                   respondents may request that the
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                                               This is a request for extension of a                    identified by the title of the information            Bureau mail a paper copy of the Intake
                                               currently approved information                          collection, OMB Control Number (see                   Form, and then mail or fax it back to the
                                               collection.                                             below), and docket number (see above),
                                                                                                                                                               1 See Dodd-Frank Wall Street Reform and
                                                  Abstract: 17 CFR 165.3(a) requires the               by any of the following methods:
                                                                                                                                                             Consumer Protection Act, Public Law 111–203,
                                               submission of information to the                           • Electronic: http://                              Title X, sections 1013(b)(3), 1021(c)(2), and 1034,
                                               Commission on a Form TCR. The Form                      www.regulations.gov. Follow the                       codified at 12 U.S.C. 5493(b)(3), 5511(c)(2), and
                                               TCR, ‘‘Tip, Complaint, or Referral,’’ and               instructions for submitting comments.                 5534.



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                                               56224                      Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices

                                               Bureau; or call to submit a complaint by                DATES:   Written comments are                         service delivery-focused activities
                                               telephone. The questions within the                     encouraged and must be received on or                 contemplated by the Dodd-Frank Wall
                                               Intake Form prompt respondents for a                    before December 28, 2017 to be assured                Street Reform and Consumer Protection
                                               description of, and key facts about, the                of consideration.                                     Act, Public Law 111–2013 (Dodd-Frank
                                               complaint at issue, the desired                         ADDRESSES: You may submit comments,                   Act). These activities, which include
                                               resolution, contact and account                         identified by the title of the information            consumer complaint and inquiry
                                               information, information about the                      collection, OMB Control Number (see                   processing, referral, and monitoring,
                                               company they are submitting a                           below), and docket number (see above),                involve several interrelated systems.1
                                               complaint about, and previous action                    by any of the following methods:                      The streamlined process of the generic
                                               taken to attempt to resolve the                            • Electronic: http://                              clearance will continue to allow the
                                               complaint.                                              www.regulations.gov. Follow the                       Bureau to implement these systems
                                                  Request for Comments: The Bureau                     instructions for submitting comments.                 efficiently, in line with the Bureau’s
                                               issued a 60-day Federal Register notice                    • OMB: Office of Management and                    commitment to continuous
                                               on July 19, 2017, (82 FR 33070), Docket                 Budget, New Executive Office Building,                improvement of its delivery of services
                                               Number: CFPB–2017–0019. Comments                        Room 10235, Washington, DC 20503 or                   through iterative testing and feedback
                                               were solicited and continue to be                       fax to (202) 395–5806. Mailed or faxed                collection.
                                               invited on: (a) Whether the collection of               comments to OMB should be to the                         Request for Comments: The Bureau
                                               information is necessary for the proper                 attention of the OMB Desk Officer for                 issued a 60-day Federal Register notice
                                               performance of the functions of the                     the Bureau of Consumer Financial                      on July 19, 2017, (82 FR 33071), Docket
                                               Bureau, including whether the                           Protection.                                           Number: CFPB–2017–0022. Comments
                                               information will have practical utility;                   Please note that comments submitted                were solicited and continue to be
                                               (b) The accuracy of the Bureau’s                        after the comment period will not be                  invited on: (a) Whether the collection of
                                               estimate of the burden of the collection                accepted. In general, all comments                    information is necessary for the proper
                                               of information, including the validity of               received will become public records,                  performance of the functions of the
                                               the methods and the assumptions used;                   including any personal information                    Bureau, including whether the
                                               (c) Ways to enhance the quality, utility,               provided. Sensitive personal                          information will have practical utility;
                                               and clarity of the information to be                    information, such as account numbers                  (b) The accuracy of the Bureau’s
                                               collected; and (d) Ways to minimize the                 or Social Security numbers, should not                estimate of the burden of the collection
                                               burden of the collection of information                 be included.                                          of information, including the validity of
                                               on respondents, including through the                                                                         the methods and the assumptions used;
                                                                                                       FOR FURTHER INFORMATION CONTACT:
                                               use of automated collection techniques                                                                        (c) Ways to enhance the quality, utility,
                                                                                                       Documentation prepared in support of                  and clarity of the information to be
                                               or other forms of information                           this information collection request is
                                               technology. Comments submitted in                                                                             collected; and (d) Ways to minimize the
                                                                                                       available at www.reginfo.gov (this link               burden of the collection of information
                                               response to this notice will be reviewed                becomes active on the day following
                                               by OMB as part of its review of this                                                                          on respondents, including through the
                                                                                                       publication of this notice). Select                   use of automated collection techniques
                                               request. All comments will become a                     ‘‘Information Collection Review,’’ under
                                               matter of public record.                                                                                      or other forms of information
                                                                                                       ‘‘Currently under review’’, use the                   technology. Comments submitted in
                                                 Dated: November 21, 2017.                             dropdown menu ‘‘Select Agency’’ and                   response to this notice will be reviewed
                                               Darrin A. King,                                         select ‘‘Consumer Financial Protection                by OMB as part of its review of this
                                               Paperwork Reduction Act Officer, Bureau of              Bureau’’ (recent submissions to OMB                   request. All comments will become a
                                               Consumer Financial Protection.                          will be at the top of the list). The same             matter of public record.
                                               [FR Doc. 2017–25717 Filed 11–27–17; 8:45 am]            documentation is also available at
                                                                                                                                                               Dated: November 21, 2017.
                                               BILLING CODE 4810–AM–P
                                                                                                       http://www.regulations.gov. Requests for
                                                                                                       additional information should be                      Darrin A. King,
                                                                                                       directed to the Consumer Financial                    Paperwork Reduction Act Officer, Bureau of
                                                                                                       Protection Bureau, (Attention: PRA                    Consumer Financial Protection.
                                               BUREAU OF CONSUMER FINANCIAL
                                                                                                       Office), 1700 G Street NW., Washington,               [FR Doc. 2017–25716 Filed 11–27–17; 8:45 am]
                                               PROTECTION
                                                                                                       DC 20552, (202) 435–9575, or email:                   BILLING CODE 4810–AM–P
                                               [Docket No. CFPB–2017–0036]                             CFPB_PRA@cfpb.gov. Please do not
                                               Agency Information Collection                           submit comments to this email box.
                                                                                                       SUPPLEMENTARY INFORMATION:                            DEPARTMENT OF EDUCATION
                                               Activities: Submission for OMB
                                               Review; Comment Request                                    Title of Collection: Generic                       [Docket No.: ED–2017–ICCD–0144]
                                                                                                       Information Collection Plan for
                                               AGENCY:  Bureau of Consumer Financial                   Consumer Complaint and Information                    Agency Information Collection
                                               Protection.                                             Collection System (Testing and                        Activities; Comment Request; Charter
                                               ACTION: Notice and request for comment.                 Feedback).                                            School Facilities National
                                                                                                          OMB Control Number: 3170–0042.                     Questionnaire
                                               SUMMARY:   In accordance with the                          Type of Review: Extension without
                                               Paperwork Reduction Act of 1995                                                                               AGENCY: Office of Innovation and
                                                                                                       change of a currently approved
                                               (PRA), the Bureau of Consumer                                                                                 Improvement (OII), Department of
                                                                                                       collection.
                                               Financial Protection (Bureau) is                                                                              Education (ED).
                                                                                                          Affected Public: Individuals or
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                                               proposing to renew the Office of                                                                              ACTION: Notice.
                                                                                                       households.
                                               Management and Budget (OMB)                                Estimated Number of Respondents:
                                               approval for an existing information                    710,000.                                                 1 These interrelated systems include secure, web-

                                               collection titled, ‘‘Generic Information                   Estimated Total Annual Burden                      based portals that allow consumers, companies, and
                                               Collection Plan for Consumer Complaint                                                                        agencies to access complaints and an online ‘‘Tell
                                                                                                       Hours: 118,334.                                       Your Story’’ feature that allows consumers to share
                                               and Information Collection System                          Abstract: Over the past several years,             feedback about their experiences in the consumer
                                               (Testing and Feedback)’’.                               the Bureau has undertaken a variety of                financial marketplace.



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Document Created: 2017-11-28 01:51:21
Document Modified: 2017-11-28 01:51:21
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comment.
DatesWritten comments are encouraged and must be received on or before December 28, 2017 to be assured of consideration.
ContactDocumentation prepared in support of this information collection request is available at www.reginfo.gov (this link becomes active on the day following publication of this notice). Select ``Information Collection Review,'' under ``Currently under review'', use the dropdown menu ``Select Agency'' and select ``Consumer Financial Protection Bureau'' (recent submissions to OMB will be at the top of the list). The same documentation is also available at http://www.regulations.gov. Requests for additional information should be directed to the Consumer Financial Protection Bureau, (Attention: PRA Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or email: [email protected] Please do not submit comments to this email box.
FR Citation82 FR 56223 

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