82 FR 56223 - Agency Information Collection Activities: Submission for OMB Review; Comment Request

BUREAU OF CONSUMER FINANCIAL PROTECTION

Federal Register Volume 82, Issue 227 (November 28, 2017)

In accordance with the Paperwork Reduction Act of 1995 (PRA), the Bureau of Consumer Financial Protection (Bureau) is proposing to renew with change the Office of Management and Budget (OMB) approval for an existing information collection titled, ``Consumer Response Intake Form''.

[Federal Register Volume 82, Number 227 (Tuesday, November 28, 2017)]
[Notices]
[Pages 56223-56224]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-25717]


=======================================================================
-----------------------------------------------------------------------

BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2017-0035]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Bureau of Consumer Financial Protection (Bureau) is proposing to 
renew with change the Office of Management and Budget (OMB) approval 
for an existing information collection titled, ``Consumer Response 
Intake Form''.

DATES: Written comments are encouraged and must be received on or 
before December 28, 2017 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     OMB: Office of Management and Budget, New Executive Office 
Building, Room 10235, Washington, DC 20503 or fax to (202) 395-5806. 
Mailed or faxed comments to OMB should be to the attention of the OMB 
Desk Officer for the Bureau of Consumer Financial Protection.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or Social Security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at www.reginfo.gov 
(this link becomes active on the day following publication of this 
notice). Select ``Information Collection Review,'' under ``Currently 
under review'', use the dropdown menu ``Select Agency'' and select 
``Consumer Financial Protection Bureau'' (recent submissions to OMB 
will be at the top of the list). The same documentation is also 
available at http://www.regulations.gov. Requests for additional 
information should be directed to the Consumer Financial Protection 
Bureau, (Attention: PRA Office), 1700 G Street NW., Washington, DC 
20552, (202) 435-9575, or email: [email protected]. Please do not 
submit comments to this email box.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Consumer Response Intake Form.
    OMB Control Number: 3170-0011.
    Type of Review: Extension with change of a currently approved 
collection.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 3,000,000.
    Estimated Total Annual Burden Hours: 387,500.
    Abstract: The Intake Form is designed to aid consumers in the 
submission of complaints, inquiries, and feedback and to help the 
Bureau fulfill its statutory requirements.\1\ Consumers (also referred 
to as ``respondents'') will be able to complete and submit information 
through the Intake Form electronically on the Bureau 's Web site. 
Alternatively, respondents may request that the Bureau mail a paper 
copy of the Intake Form, and then mail or fax it back to the

[[Page 56224]]

Bureau; or call to submit a complaint by telephone. The questions 
within the Intake Form prompt respondents for a description of, and key 
facts about, the complaint at issue, the desired resolution, contact 
and account information, information about the company they are 
submitting a complaint about, and previous action taken to attempt to 
resolve the complaint.
---------------------------------------------------------------------------

    \1\ See Dodd-Frank Wall Street Reform and Consumer Protection 
Act, Public Law 111-203, Title X, sections 1013(b)(3), 1021(c)(2), 
and 1034, codified at 12 U.S.C. 5493(b)(3), 5511(c)(2), and 5534.
---------------------------------------------------------------------------

    Request for Comments: The Bureau issued a 60-day Federal Register 
notice on July 19, 2017, (82 FR 33070), Docket Number: CFPB-2017-0019. 
Comments were solicited and continue to be invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the Bureau, including whether the information will 
have practical utility; (b) The accuracy of the Bureau's estimate of 
the burden of the collection of information, including the validity of 
the methods and the assumptions used; (c) Ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) Ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology. Comments submitted in response to this 
notice will be reviewed by OMB as part of its review of this request. 
All comments will become a matter of public record.

    Dated: November 21, 2017.
Darrin A. King,
Paperwork Reduction Act Officer, Bureau of Consumer Financial 
Protection.
[FR Doc. 2017-25717 Filed 11-27-17; 8:45 am]
BILLING CODE 4810-AM-P