82 FR 56259 - Revision of Agency Information Collection Activity Under OMB Review: TSA Customer Comment Card
DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration Federal Register Volume 82, Issue 227 (November 28, 2017)
Transportation Security Administration
Federal Register Volume 82, Issue 227 (November 28, 2017)
| Page Range | 56259-56260 | |
| FR Document | 2017-25670 |
[Federal Register Volume 82, Number 227 (Tuesday, November 28, 2017)] [Notices] [Pages 56259-56260] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-25670] ----------------------------------------------------------------------- DEPARTMENT OF HOMELAND SECURITY Transportation Security Administration Revision of Agency Information Collection Activity Under OMB Review: TSA Customer Comment Card AGENCY: Transportation Security Administration, DHS. ACTION: 30-Day Notice. ----------------------------------------------------------------------- SUMMARY: This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0030, abstracted below to OMB for a revision of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. This collection allows customers to provide feedback to TSA about their experiences with TSA's processes and procedures, to request information or request assistance at the TSA checkpoint, and to report security threats and vulnerabilities. DATES: Send your comments by December 28, 2017. A comment to OMB is most effective if OMB receives it within 30 days of publication. ADDRESSES: Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, Department of Homeland Security/TSA, and sent via electronic mail to [email protected]. FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer, Office of Information Technology (OIT), TSA-11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598-6011; telephone (571) 227-2062; email [email protected]. SUPPLEMENTARY INFORMATION: TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on September 26, 2017 (82 FR 44836). Comments Invited In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 3501 et seq.), an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a valid OMB control number. The ICR documentation will be made available at http://www.reginfo.gov upon its submission to OMB. Therefore, in preparation for OMB review and approval of the following information collection, TSA is soliciting comments to-- (1) Evaluate whether the proposed information requirement is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility; (2) Evaluate the accuracy of the agency's estimate of the burden; (3) Enhance the quality, utility, and clarity of the information to be collected; and (4) Minimize the burden of the collection of information on those who are to respond, including using appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Consistent with the requirements of Executive Order (E.O.) 13771, Reducing Regulation and Controlling Regulatory Costs, and E.O. 13777, Enforcing the Regulatory Reform Agenda, TSA is also requesting comments on the extent to which this request for information could be modified to reduce the burden on respondents. Information Collection Requirement Title: TSA Customer Comment Card. Type of Request: Revision of a currently approved collection. OMB Control Number: 1652-0030. Forms(s): NA. Affected Public: Travelling public. Abstract: The ICR is a voluntary program for airport passengers to provide feedback to TSA regarding their experiences with TSA. The collection of information allows TSA to evaluate and address customer concerns about security procedures and policies. TSA Customer Comment Cards collect feedback, compliments, and complaints and the passenger may voluntarily provide contact information. TSA uses the contact information to respond to the passenger's comments. For [[Page 56260]] passengers who deposit their cards in the designated drop-boxes, TSA staff at airports collect the cards, categorize comments, enter the results into an online system for reporting, and respond to passengers as appropriate. In addition, passengers may reach the TSA Contact Center (TCC) online at www.tsa.gov/contact/contact-forms. This site provides electronic forms of the comment card and are intended for the same purpose; to allow passengers to provide feedback to TSA regarding their experiences with TSA security procedures. Passengers may also use the electronic form to file Disability or Civil Rights and Liberties complaints. TCC provides a receipt to any person who submits an electronic form. The information obtained from the electronic forms allows TSA to evaluate and address customer concerns about security procedures and policies with an electronic interface. TSA is revising the collection to add three new electronic forms: Request for Assistance, Request for Information, and Security Issue. The Request for Assistance electronic form allows passengers to request assistance at the TSA checkpoint as part of the TSA Cares Program. This program was developed for passengers with disabilities, medical conditions, and other special circumstances who may need additional assistance during the security screening process. The program is available to all members of the public and is separate from the Military Severely Injured Joint Support Operations Center (MSIJSOC) and the Travel Protocol Office (TPO) programs which support and facilitate the movement of wounded warriors, severely injured military personnel, veterans and other travelers requiring an escort through the airport security screening process. The Request for Information electronic form allows passengers to submit an inquiry about TSA policies and procedures such as traveling with medical conditions, prohibited & permitted items, and security screening. The Security Issue electronic form allows passengers to play a critical role in identifying and reporting suspicious activities and threats. TCC will also provide receipts to any person who uses the three new electronic forms. TSA is required to provide a receipt to any person who reports a security problem, deficiency, or vulnerability. See 49 CFR 1503.3(a). Number of Respondents: An estimated 203,659 respondents annually. Estimated Annual Burden Hours: An estimated 18,431 hours annually. Dated: November 22, 2017. Christina A. Walsh, TSA Paperwork Reduction Act Officer, Office of Information Technology. [FR Doc. 2017-25670 Filed 11-27-17; 8:45 am] BILLING CODE 9110-52-P
![Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices 56259
Community Community map repository address
Cameron County, Texas and Incorporated Areas
Docket No.: FEMA–B–1546 and FEMA–B–1655
City of Brownsville .................................................................................... Building and Permitting Division, 1034 East Levee Street, Brownsville,
TX 78520.
City of Harlingen ....................................................................................... Lon C. Hill Building, 502 East Tyler Avenue, Harlingen, TX 78550.
City of La Feria ......................................................................................... City Hall, 115 East Commercial Avenue, La Feria, TX 78559.
City of Los Fresnos .................................................................................. City Hall, 200 North Brazil Street, Los Fresnos, TX 78566.
City of Los Indios ...................................................................................... City Hall, 109 East 6th Street, Los Indios, TX 78567.
City of Port Isabel ..................................................................................... City Hall, 305 East Maxan Street, Port Isabel, TX 78578.
City of Rio Hondo ..................................................................................... Municipal Building, 121 North Arroyo Boulevard, Rio Hondo, TX 78583.
City of San Benito .................................................................................... Planning and Development Department, 400 North Travis Street, San
Benito, TX 78586.
City of Santa Rosa ................................................................................... City Hall, 413 South Santa Cruz Avenue, Santa Rosa, TX 78593.
City of South Padre Island ....................................................................... City Hall, 4601 Padre Boulevard, South Padre Island, TX 78597.
Town of Bayview ...................................................................................... Town Office, 104 South San Roman Road, Bayview, TX 78566.
Town of Combes ...................................................................................... Town Hall, 21626 Hand Road, Combes, TX 78535.
Town of Indian Lake ................................................................................. Indian Lake Town Hall, 62 South Aztec Cove Drive, Los Fresnos, TX
78566.
Town of Laguna Vista .............................................................................. Town Hall, 122 Fernandez Street, Laguna Vista, TX 78578.
Town of Rancho Viejo .............................................................................. Town Hall, 3301 Carmen Avenue, Rancho Viejo, TX 78575.
Town of Rangerville .................................................................................. Harlingen Irrigation District, 301 East Pierce Avenue, Harlingen, TX
78550.
Unincorporated Areas of Cameron County .............................................. Cameron County, San Bentio Annex, 1390 West Expressway 83, San
Benito, TX 78586.
[FR Doc. 2017–25619 Filed 11–27–17; 8:45 am] the Office of Information and Regulatory (2) Evaluate the accuracy of the
BILLING CODE 9110–12–P Affairs, OMB. Comments should be agency’s estimate of the burden;
addressed to Desk Officer, Department (3) Enhance the quality, utility, and
of Homeland Security/TSA, and sent via clarity of the information to be
DEPARTMENT OF HOMELAND electronic mail to dhsdeskofficer@ collected; and
SECURITY omb.eop.gov. (4) Minimize the burden of the
collection of information on those who
Transportation Security Administration FOR FURTHER INFORMATION CONTACT: are to respond, including using
Christina A. Walsh, TSA PRA Officer, appropriate automated, electronic,
Revision of Agency Information Office of Information Technology (OIT), mechanical, or other technological
Collection Activity Under OMB Review: TSA–11, Transportation Security collection techniques or other forms of
TSA Customer Comment Card Administration, 601 South 12th Street, information technology.
Arlington, VA 20598–6011; telephone Consistent with the requirements of
AGENCY: Transportation Security
(571) 227–2062; email TSAPRA@ Executive Order (E.O.) 13771, Reducing
Administration, DHS.
dhs.gov. Regulation and Controlling Regulatory
ACTION: 30-Day Notice.
SUPPLEMENTARY INFORMATION: TSA Costs, and E.O. 13777, Enforcing the
SUMMARY: This notice announces that published a Federal Register notice, Regulatory Reform Agenda, TSA is also
the Transportation Security with a 60-day comment period soliciting requesting comments on the extent to
Administration (TSA) has forwarded the comments, of the following collection of which this request for information could
Information Collection Request (ICR), information on September 26, 2017 (82 be modified to reduce the burden on
Office of Management and Budget FR 44836). respondents.
(OMB) control number 1652–0030, Information Collection Requirement
abstracted below to OMB for a revision Comments Invited
of the currently approved collection Title: TSA Customer Comment Card.
In accordance with the Paperwork Type of Request: Revision of a
under the Paperwork Reduction Act Reduction Act of 1995 (44 U.S.C. 3501
(PRA). The ICR describes the nature of currently approved collection.
et seq.), an agency may not conduct or OMB Control Number: 1652–0030.
the information collection and its sponsor, and a person is not required to Forms(s): NA.
expected burden. This collection allows respond to, a collection of information Affected Public: Travelling public.
customers to provide feedback to TSA unless it displays a valid OMB control Abstract: The ICR is a voluntary
about their experiences with TSA’s number. The ICR documentation will be program for airport passengers to
processes and procedures, to request made available at http:// provide feedback to TSA regarding their
information or request assistance at the www.reginfo.gov upon its submission to experiences with TSA. The collection of
TSA checkpoint, and to report security OMB. Therefore, in preparation for information allows TSA to evaluate and
threats and vulnerabilities. OMB review and approval of the address customer concerns about
ethrower on DSK3G9T082PROD with NOTICES
DATES: Send your comments by following information collection, TSA is security procedures and policies.
December 28, 2017. A comment to OMB soliciting comments to— TSA Customer Comment Cards collect
is most effective if OMB receives it (1) Evaluate whether the proposed feedback, compliments, and complaints
within 30 days of publication. information requirement is necessary for and the passenger may voluntarily
ADDRESSES: Interested persons are the proper performance of the functions provide contact information. TSA uses
invited to submit written comments on of the agency, including whether the the contact information to respond to
the proposed information collection to information will have practical utility; the passenger’s comments. For
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![56260 Federal Register / Vol. 82, No. 227 / Tuesday, November 28, 2017 / Notices
passengers who deposit their cards in Dated: November 22, 2017. the user’s own historical exercise data
the designated drop-boxes, TSA staff at Christina A. Walsh, for use in future exercises. It also allows
airports collect the cards, categorize TSA Paperwork Reduction Act Officer, Office stakeholders to design and evaluate
comments, enter the results into an of Information Technology. their own security exercises based on
online system for reporting, and [FR Doc. 2017–25670 Filed 11–27–17; 8:45 am] the unique needs of their specific
respond to passengers as appropriate. BILLING CODE 9110–52–P transportation mode or method of
In addition, passengers may reach the operation. Utilizing and inputting
TSA Contact Center (TCC) online at information into EXIS is completely
www.tsa.gov/contact/contact-forms. DEPARTMENT OF HOMELAND voluntary.
This site provides electronic forms of SECURITY
Comments Invited
the comment card and are intended for
the same purpose; to allow passengers Transportation Security Administration In accordance with the Paperwork
to provide feedback to TSA regarding Reduction Act of 1995 (44 U.S.C. 3501
their experiences with TSA security Revision of Agency Information et seq.), an agency may not conduct or
procedures. Passengers may also use the Collection Activity Under OMB Review: sponsor, and a person is not required to
electronic form to file Disability or Civil Exercise Information System respond to, a collection of information
Rights and Liberties complaints. TCC AGENCY: Transportation Security unless it displays a valid OMB control
provides a receipt to any person who Administration, DHS. number. The ICR documentation will be
submits an electronic form. The ACTION: 30-Day notice. available at http://www.reginfo.gov
information obtained from the upon its submission to OMB. Therefore,
electronic forms allows TSA to evaluate SUMMARY: This notice announces that in preparation for OMB review and
and address customer concerns about the Transportation Security approval of the following information
security procedures and policies with Administration (TSA) has forwarded the collection, TSA is soliciting comments
an electronic interface. Information Collection Request (ICR), to—
TSA is revising the collection to add Office of Management and Budget (1) Evaluate whether the proposed
three new electronic forms: Request for (OMB) control number 1652–0057, information requirement is necessary for
Assistance, Request for Information, and abstracted below to OMB for review and the proper performance of the functions
Security Issue. The Request for approval of a revision of the currently of the agency, including whether the
Assistance electronic form allows approved collection under the information will have practical utility;
passengers to request assistance at the Paperwork Reduction Act (PRA). The (2) Evaluate the accuracy of the
TSA checkpoint as part of the TSA ICR describes the nature of the agency’s estimate of the burden;
Cares Program. This program was information collection and its expected (3) Enhance the quality, utility, and
developed for passengers with burden for the TSA Exercise clarity of the information to be
disabilities, medical conditions, and Information System (EXIS). collected; and
other special circumstances who may DATES: Send your comments by (4) Minimize the burden of the
need additional assistance during the December 28, 2017. A comment to OMB collection of information on those who
security screening process. The program is most effective if OMB receives it are to respond, including using
is available to all members of the public within 30 days of publication. appropriate automated, electronic,
and is separate from the Military ADDRESSES: Interested persons are mechanical, or other technological
Severely Injured Joint Support invited to submit written comments on collection techniques or other forms of
Operations Center (MSIJSOC) and the the proposed information collection to information technology.
Travel Protocol Office (TPO) programs the Office of Information and Regulatory Consistent with the requirements of
which support and facilitate the Affairs, OMB. Comments should be Executive Order (E.O.) 13771, Reducing
movement of wounded warriors, addressed to Desk Officer, Department Regulation and Controlling Regulatory
severely injured military personnel, of Homeland Security/TSA, and sent via Costs, and E.O. 13777, Enforcing the
veterans and other travelers requiring an electronic mail to dhsdeskofficer@ Regulatory Reform Agenda, TSA is also
escort through the airport security omb.eop.gov. requesting comments on the extent to
screening process. The Request for
FOR FURTHER INFORMATION CONTACT: which this request for information could
Information electronic form allows
Christina A. Walsh, TSA PRA Officer, be modified to reduce the burden on
passengers to submit an inquiry about
Office of Information Technology (OIT), respondents.
TSA policies and procedures such as
traveling with medical conditions, TSA–11, Transportation Security Information Collection Requirement
prohibited & permitted items, and Administration, 601 South 12th Street,
Arlington, VA 20598–6011; telephone Title: Exercise Information System
security screening. The Security Issue
(571) 227–2062; email TSAPRA@ (EXIS).
electronic form allows passengers to
play a critical role in identifying and tsa.dhs.gov. Type of Request: Revision of a
reporting suspicious activities and SUPPLEMENTARY INFORMATION: TSA currently approved collection.
threats. TCC will also provide receipts published a Federal Register notice, OMB Control Number: 1652–0057.
to any person who uses the three new with a 60-day comment period soliciting Forms(s): NA.
electronic forms. TSA is required to comments, of the following collection of Affected Public: Transportation
provide a receipt to any person who information on August 22, 2017, 82 FR System Sector.
ethrower on DSK3G9T082PROD with NOTICES
reports a security problem, deficiency, 39900. EXIS is a web portal designed to Abstract: The Exercise Information
or vulnerability. See 49 CFR 1503.3(a). serve stakeholders in the transportation System (EXIS) is a voluntary, online tool
Number of Respondents: An industry in regard to security training developed by TSA to support the
estimated 203,659 respondents exercises. EXIS provides stakeholders mission of a program developed and
annually. with transportation security exercise implemented by TSA to fulfill
Estimated Annual Burden Hours: An scenarios and objectives, best practices requirements of the Implementing
estimated 18,431 hours annually. and lessons learned, and a repository of Recommendations of the 911
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Document Created: 2017-11-28 01:51:23
Document Modified: 2017-11-28 01:51:23
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | 30-Day Notice. | |
| Dates | Send your comments by December 28, 2017. A comment to OMB is most effective if OMB receives it within 30 days of publication. | |
| Contact | Christina A. Walsh, TSA PRA Officer, Office of Information Technology (OIT), TSA-11, Transportation Security Administration, 601 South 12th Street, Arlington, VA 20598-6011; telephone (571) 227-2062; email [email protected] | |
| FR Citation | 82 FR 56259 |
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