82 FR 56833 - Request for Public Comment: 30-Day Notice for Extension of Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Indian Health Service Federal Register Volume 82, Issue 229 (November 30, 2017)
Indian Health Service
Federal Register Volume 82, Issue 229 (November 30, 2017)
| Page Range | 56833-56834 | |
| FR Document | 2017-25815 |
[Federal Register Volume 82, Number 229 (Thursday, November 30, 2017)] [Notices] [Pages 56833-56834] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-25815] ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES Indian Health Service Request for Public Comment: 30-Day Notice for Extension of Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys AGENCY: Indian Health Service, HHS. ACTION: Notice and request for comments. Request for extension of approval. ----------------------------------------------------------------------- SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the Indian Health Service (IHS) is submitting to the Office of Management and Budget (OMB) a request for an extension of a previously approved collection of information titled, ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys'' (OMB Control Number 0917-0036), which expires July 30, 2018. This proposed information collection project was recently published in the Federal Register on September 27, 2017, and allowed 60 days for public comment. The IHS received no comments regarding this collection. The purpose of this notice is to allow 30 days for public comment to be submitted directly to OMB. A copy of the supporting statement is available at www.regulations.gov (see Docket ID IHS_FRDOC_001). DATES: January 2, 2018. Your comments regarding this information collection are best assured of having full effect if received within 30 days of the date of this publication. Direct Your Comments to OMB: Send your comments and suggestions regarding the proposed information collection contained in this notice, especially regarding the estimated public burden and associated response time to: Office of Management and Budget, Office of Regulatory Affairs, New Executive Office Building, Room 10235, Washington, DC 20503, Attention: Desk Officer for IHS. FOR FURTHER INFORMATION CONTACT: To request additional information, please contact Evonne Bennett-Barnes by one of the following methods:Mail: Evonne Bennett-Barnes, Information Collection Clearance [[Page 56834]] Officer, Indian Health Service, 5600 Fishers Lane, Rockville, MD 20857. Phone: 301-443-4750. Email: [email protected]. Fax: 301-443-4750. SUPPLEMENTARY INFORMATION: Title: OMB Control No. 0917-0036, Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery: IHS Customer Service Satisfaction and Similar Surveys. Abstract: The IHS will be engaging in information collection activities that will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery within Federal Agencies. Qualitative feedback is information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insight into customer or stakeholder perceptions, opinions, experiences and expectations, and provide an early warning of issues with service. Also, the collection of qualitative feedback will assist IHS to focus its attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. Furthermore, the collection activity will allow feedback to contribute directly to the improvement of program management. Feedback or information collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative collection will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, sampling frame, sample design (including stratification and clustering), precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. Below are the IHS projected average estimates for the next three years: \1\ --------------------------------------------------------------------------- \1\ The 60-day notice included the following estimate of the aggregate burden hours for this generic clearance for IHS federal- wide: Average expected annual number of activities: 100. Average number of respondents per activity: 1,050. Annual responses: 105,000. Frequency of response: Once per request. Average minutes per response: 10. Burden hours: 17,500. --------------------------------------------------------------------------- Current Actions: Extension of approval for a collection of information. Type of Review: Extension. Affected Public: Individuals and households, businesses and organizations, and Tribal Government. Average expected annual number of activities: 100. Respondents: 105,000. Annual responses: 105,000. Frequency of response: Once per request. Average minutes per response: 10. Burden hours: 17,500. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Dated: November 17, 2017. Michael D. Weahkee, Assistant Surgeon General, U.S. Public Health Service, Acting Director, Indian Health Service. [FR Doc. 2017-25815 Filed 11-29-17; 8:45 am] BILLING CODE 4165-16-P
![Federal Register / Vol. 82, No. 229 / Thursday, November 30, 2017 / Notices 56833
of the draft supporting statement is through the use of appropriate consistent with the Department of
available at www.regulations.gov (see automated collection techniques of Health and Human Services (HHS)
Docket ID IHS_FRDOC_001). other forms of information technology, enterprise initiatives.
e.g., permitting electronic submission of IHS is responsible for maintaining an
SUPPLENTARY INFORMATION: The IHS
responses. information security program that
Office of Information Technology is Proposed Collection: Title: 0917–
submitting the proposed information provides protection for information
XXXX, ‘‘Information Security Ticketing collected or maintained by or on behalf
collection to OMB for review, as and Incident Reporting.’’
required by the Paperwork Reduction of the Agency, and protection for
Type of Information Collection information systems used or operated by
Act of 1995. This notice is soliciting Request: This is a new information
comments from members of the public the Agency or by another organization
request for a three year approval of this on behalf of the Agency.
and affected agencies concerning the new information collection, 0917–
proposed collection of information to: Members of Affected Public: IHS staff,
XXXX. including federal and non-federal
(1) Evaluate whether the proposed Form(s) and Form number(s): Incident
collection of information is necessary employees (contractors, Tribal
Reporting Form, Form F07–02b.
for the proper performance of the Title of Proposal: Information employees, etc.).
functions of the agency, including Security Ticketing and Incident Status of the Proposed Information
whether the information will have Reporting Collection: New request.
practical utility; (2) Evaluate the OMB Control Number: To be assigned. Type of Respondents: Individuals.
accuracy of the agency’s estimate of the Need and Use of Information The table below provides: Types of
burden of the proposed collection of Collection: The Indian Health Service data collection instruments, estimation
information; (3) Enhance the quality, (IHS) uses secure information to number of respondents, number of
utility, and clarity of the information to technology (IT) to improve health care responses per respondent, annual
be collected; and (4) Minimize the quality, enhance access to specialty number of responses, average burden
burden of the collection of information care, reduce medical errors, and hour per response, and total annual
on those who are to respond; including modernize administrative functions burden hours.
Estimated Responses Annual Average Total annual
Data collection instrument(s) number of per number of burden hour burden hours
respondents respondent responses per response *
IHS Federal and Non-Federal Staff ..................................... 1700 1 1700 15 425
Total .............................................................................. 1700 1 1700 15 425
* For ease of understanding, average burden hours are provided in actual minutes. There are no direct costs, to respondents to report.
For Comments: Submit comments, DEPARTMENT OF HEALTH AND Register on September 27, 2017, and
requests for more information on the HUMAN SERVICES allowed 60 days for public comment.
collection, or requests to obtain a copy The IHS received no comments
of the data collection instrument and Indian Health Service regarding this collection. The purpose of
instruction to CDR. Steven Miller, by this notice is to allow 30 days for public
Request for Public Comment: 30-Day comment to be submitted directly to
one of the following methods:
Notice for Extension of Fast Track OMB.
• Mail: CDR. Steven Miller, Indian Generic Clearance for the Collection of A copy of the supporting statement is
Health Service, 5600 Fishers Lane, Qualitative Feedback on Agency available at www.regulations.gov (see
STOP 07E30, Rockville, MD 20857. Service Delivery: IHS Customer Docket ID IHS_FRDOC_001).
• Phone: (301) 443–2452. Service Satisfaction and Similar
DATES: January 2, 2018. Your comments
Surveys
• Email: steven.miller@ihs.gov. regarding this information collection are
Comment Due Date: Your comments AGENCY: Indian Health Service, HHS. best assured of having full effect if
regarding this information collection are received within 30 days of the date of
ACTION: Notice and request for
best assured of having full effect if this publication.
comments. Request for extension of
received within 60 days of the date of approval. Direct Your Comments to OMB: Send
this publication. your comments and suggestions
SUMMARY: In compliance with the regarding the proposed information
Dated: November 17, 2017. collection contained in this notice,
Paperwork Reduction Act of 1995, the
Michael D. Weahkee, Indian Health Service (IHS) is especially regarding the estimated
Assistant Surgeon General, U.S. Public Health submitting to the Office of Management public burden and associated response
Service, Acting Director, Indian Health and Budget (OMB) a request for an time to: Office of Management and
Service. extension of a previously approved Budget, Office of Regulatory Affairs,
[FR Doc. 2017–25814 Filed 11–29–17; 8:45 am] collection of information titled, New Executive Office Building, Room
BILLING CODE 4165–16–P ‘‘Generic Clearance for the Collection of 10235, Washington, DC 20503,
daltland on DSKBBV9HB2PROD with NOTICES
Qualitative Feedback on Agency Service Attention: Desk Officer for IHS.
Delivery: IHS Customer Service FOR FURTHER INFORMATION CONTACT: To
Satisfaction and Similar Surveys’’ (OMB request additional information, please
Control Number 0917–0036), which contact Evonne Bennett-Barnes by one
expires July 30, 2018. This proposed of the following methods:
information collection project was • Mail: Evonne Bennett-Barnes,
recently published in the Federal Information Collection Clearance
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![56834 Federal Register / Vol. 82, No. 229 / Thursday, November 30, 2017 / Notices
Officer, Indian Health Service, 5600 collections may still be eligible for Name of Committee: National Cancer
Fishers Lane, Rockville, MD 20857. submission for other generic Institute Special Emphasis Panel; NCI SPORE
• Phone: 301–443–4750. mechanisms that are designed to yield I Review.
Date: January 25–26, 2018.
• Email: Evonne.Bennett-Barnes@ quantitative results. Below are the IHS
Time: 4:00 p.m. to 5:00 p.m.
ihs.gov. projected average estimates for the next Agenda: To review and evaluate grant
• Fax: 301–443–4750. three years: 1 applications.
SUPPLEMENTARY INFORMATION: Title: Current Actions: Extension of Place: Cambria Hotel & Suite Rockville, 1
OMB Control No. 0917–0036, Fast Track approval for a collection of information. Helen Heneghan Way, Rockville, MD 20850.
Generic Clearance for the Collection of Type of Review: Extension. Contact Person: David G. Ransom, Ph.D.,
Qualitative Feedback on Agency Service Affected Public: Individuals and Scientific Review Officer, Research Program
Delivery: IHS Customer Service households, businesses and Review Branch, Division of Extramural
organizations, and Tribal Government. Activities, National Cancer Institute, NIH,
Satisfaction and Similar Surveys. 9609 Medical Center Drive, Room 7W124,
Average expected annual number of
Abstract: The IHS will be engaging in Bethesda, MD 20892–9750, 240–276–6351,
activities: 100.
information collection activities that Respondents: 105,000. david.ransom@nih.gov.
will garner qualitative customer and Annual responses: 105,000. Name of Committee: National Cancer
stakeholder feedback in an efficient, Frequency of response: Once per Institute Initial Review Group; Subcommittee
timely manner, in accordance with the request. F—Institutional Training and Education.
Administration’s commitment to Average minutes per response: 10. Date: February 26–27, 2018.
improving service delivery within Burden hours: 17,500. Time: 7:00 p.m. to 4:00 p.m.
Federal Agencies. Qualitative feedback An agency may not conduct or Agenda: To review and evaluate grant
is information that provides useful applications.
sponsor, and a person is not required to
Place: Bethesda Marriott Suites, 6711
insights on perceptions and opinions, respond to, a collection of information Democracy Boulevard, Bethesda, MD 20817.
but are not statistical surveys that yield unless it displays a currently valid OMB Contact Person: Timothy C. Meeker, MD,
quantitative results that can be control number. Scientific Review Officer, Resources and
generalized to the population of study. Dated: November 17, 2017. Training Review Branch, Division of
This feedback will provide insight into Extramural Activities, National Cancer
Michael D. Weahkee,
customer or stakeholder perceptions, Institute, NIH, 9609 Medical Center Drive,
Assistant Surgeon General, U.S. Public Health Room 7W642, Bethesda, MD 20892–9750,
opinions, experiences and expectations,
Service, Acting Director, Indian Health 240–276–6464, meekert@mail.nih.gov.
and provide an early warning of issues Service.
with service. Also, the collection of (Catalogue of Federal Domestic Assistance
[FR Doc. 2017–25815 Filed 11–29–17; 8:45 am]
qualitative feedback will assist IHS to Program Nos. 93.392, Cancer Construction;
BILLING CODE 4165–16–P 93.393, Cancer Cause and Prevention
focus its attention on areas where
communication, training, or changes in Research; 93.394, Cancer Detection and
operations might improve delivery of Diagnosis Research; 93.395, Cancer
DEPARTMENT OF HEALTH AND Treatment Research; 93.396, Cancer Biology
products or services. These collections HUMAN SERVICES Research; 93.397, Cancer Centers Support;
will allow for ongoing, collaborative and 93.398, Cancer Research Manpower; 93.399,
actionable communications between the National Institutes of Health Cancer Control, National Institutes of Health,
Agency and its customers and HHS)
stakeholders. Furthermore, the National Cancer Institute; Notice of
collection activity will allow feedback Closed Meetings Dated: November 24, 2017.
to contribute directly to the Melanie J. Pantoja,
Pursuant to section 10(d) of the
improvement of program management. Program Analyst, Office of Federal Advisory
Federal Advisory Committee Act, as
Feedback or information collected Committee Policy.
amended, notice is hereby given of the
under this generic clearance will [FR Doc. 2017–25785 Filed 11–29–17; 8:45 am]
following meetings.
provide useful information, but it will BILLING CODE 4140–01–P
The meetings will be closed to the
not yield data that can be generalized to
public in accordance with the
the overall population. This type of
provisions set forth in sections
generic clearance for qualitative DEPARTMENT OF HEALTH AND
552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
collection will not be used for HUMAN SERVICES
as amended. The grant applications and
quantitative information collections that
the discussions could disclose National Institutes of Health
are designed to yield reliably actionable
confidential trade secrets or commercial
results, such as monitoring trends over
property such as patentable material, National Institute on Drug Abuse;
time or documenting program
and personal information concerning Notice of Closed Meeting
performance. Such data uses require
individuals associated with the grant
more rigorous designs that address: the Pursuant to section 10(d) of the
applications, the disclosure of which
target population to which Federal Advisory Committee Act, as
would constitute a clearly unwarranted
generalizations will be made, sampling amended, notice is hereby given of the
invasion of personal privacy.
frame, sample design (including following meeting.
stratification and clustering), precision 1 The 60-day notice included the following The meeting will be closed to the
requirements or power calculations that estimate of the aggregate burden hours for this public in accordance with the
justify the proposed sample size, the generic clearance for IHS federal-wide: provisions set forth in sections
daltland on DSKBBV9HB2PROD with NOTICES
expected response rate, methods for Average expected annual number of activities: 552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
assessing potential non-response bias, 100. as amended. The grant applications and
Average number of respondents per activity:
protocols for data collection, and any 1,050.
the discussions could disclose
testing procedures that were or will be Annual responses: 105,000. confidential trade secrets or commercial
undertaken prior fielding the study. Frequency of response: Once per request. property such as patentable material,
Depending on the degree of influence Average minutes per response: 10. and personal information concerning
the results are likely to have, such Burden hours: 17,500. individuals associated with the grant
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Document Created: 2017-11-30 00:35:04
Document Modified: 2017-11-30 00:35:04
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice and request for comments. Request for extension of approval. | |
| Dates | January 2, 2018. Your comments regarding this information collection are best assured of having full effect if received within 30 days of the date of this publication. | |
| Contact | To request additional information, please contact Evonne Bennett-Barnes by one of the following methods: | |
| FR Citation | 82 FR 56833 |
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