82_FR_59443 82 FR 59204 - Agency Information Collection Activities: Proposed Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

82 FR 59204 - Agency Information Collection Activities: Proposed Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

SMALL BUSINESS ADMINISTRATION

Federal Register Volume 82, Issue 239 (December 14, 2017)

Page Range59204-59205
FR Document2017-26981

The U.S. Small Business Administration (SBA) is submitting a Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' to the Office of Management and Budget (OMB) for approval under the Paperwork Reduction Act (PRA). This information collection is part of a Federal Government-wide effort to streamline the process to seek feedback from the public on the agency's service delivery. SBA previously published a 60-day notice soliciting public comment on the proposed information collection. This 30-day notice, as required by the PRA, provides an additional opportunity for public comment on the Generic ICR.

Federal Register, Volume 82 Issue 239 (Thursday, December 14, 2017)
[Federal Register Volume 82, Number 239 (Thursday, December 14, 2017)]
[Notices]
[Pages 59204-59205]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-26981]


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SMALL BUSINESS ADMINISTRATION


Agency Information Collection Activities: Proposed Collection; 
Generic Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

AGENCY: Small Business Administration.

ACTION: 30-day notice and request for comments.

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SUMMARY: The U.S. Small Business Administration (SBA) is submitting a 
Generic Information Collection Request (Generic ICR): ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' to the Office of Management and Budget (OMB) for approval 
under the Paperwork Reduction Act (PRA). This information collection is 
part of a Federal Government-wide effort to streamline the process to 
seek feedback from the public on the agency's service delivery. SBA 
previously published a 60-day notice soliciting public comment on the 
proposed information collection. This 30-day notice, as required by the 
PRA, provides an additional opportunity for public comment on the 
Generic ICR.

DATES: Comments must be submitted January 16, 2018.

ADDRESSES: Send all comments to Curtis B. Rich, Agency Clearance 
Officer, Small Business Administration, 409 3rd Street, 5th Floor, 
Washington, DC 20416. (202) 205-7030 [email protected]; and SBA Desk 
Officer, Office of Information and Regulatory Affairs, Office of 
Management and Budget, New Executive Office Building, Washington, DC 
20503.

FOR FURTHER INFORMATION CONTACT: Amber Chaudhry, Presidential 
Management Fellow, Office of Communications and Public Liaison, 
[email protected], 202-205-0085.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which

[[Page 59205]]

generalizations will be made, the sampling frame, the sample design 
(including stratification and clustering), the precision requirements 
or power calculations that justify the proposed sample size, the 
expected response rate, methods for assessing potential non-response 
bias, the protocols for data collection, and any testing procedures 
that were or will be undertaken prior fielding the study. Depending on 
the degree of influence the results are likely to have, such 
collections may still be eligible for submission for other generic 
mechanisms that are designed to yield quantitative results.
    The Agency did not receive any comments in response to the 60-day 
public comment notice published in the Federal Register on September 
26, 2017, at 82 FR 44865.
    Below we provide the SBA's projected average annual estimates for 
the next three years:
    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 20 Estimated Annual 
Respondents: 7,500.
    Estimated Annual responses: 7,500.
    Frequency of Response: Once per request; on occasion.
    Average Minutes per Response: 38 minutes.
    Burden Hours: 2690.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid OMB Control Number.

Curtis B. Rich,
Management Analyst.
[FR Doc. 2017-26981 Filed 12-13-17; 8:45 am]
BILLING CODE 8025-01-P



                                                59204                     Federal Register / Vol. 82, No. 239 / Thursday, December 14, 2017 / Notices

                                                tiers compared to the cost per unit in                  rules/sro.shtml). Copies of the                        60-day notice soliciting public comment
                                                more active tiers creates regulatory                    submission, all subsequent                             on the proposed information collection.
                                                economies of scale that favor larger                    amendments, all written statements                     This 30-day notice, as required by the
                                                competitors and, if so:                                 with respect to the proposed rule                      PRA, provides an additional
                                                   (a) How those economies of scale                     change that are filed with the                         opportunity for public comment on the
                                                compare to operational economies of                     Commission, and all written                            Generic ICR.
                                                scale; and                                              communications relating to the                         DATES: Comments must be submitted
                                                   (b) Whether those economies of scale                 proposed rule change between the                       January 16, 2018.
                                                reduce or increase the current                          Commission and any person, other than                  ADDRESSES: Send all comments to Curtis
                                                advantages enjoyed by larger                            those that may be withheld from the                    B. Rich, Agency Clearance Officer,
                                                competitors or otherwise alter the                      public in accordance with the                          Small Business Administration, 409 3rd
                                                competitive landscape.                                  provisions of 5 U.S.C. 552, will be                    Street, 5th Floor, Washington, DC
                                                   (20) Commenters’ views on whether                    available for website viewing and                      20416. (202) 205–7030 curtis.rich@
                                                the fees could affect competition                       printing in the Commission’s Public                    sba.gov; and SBA Desk Officer, Office of
                                                between and among national securities                   Reference Room, 100 F Street NE,                       Information and Regulatory Affairs,
                                                exchanges and FINRA, in light of the                    Washington, DC 20549, on official                      Office of Management and Budget, New
                                                fact that implementation of the fees does               business days between the hours of                     Executive Office Building, Washington,
                                                not require the unanimous consent of all                10:00 a.m. and 3:00 p.m. Copies of the                 DC 20503.
                                                such entities, and, specifically:                       filing also will be available for                      FOR FURTHER INFORMATION CONTACT:
                                                   (a) Whether any of the national                      inspection and copying at the principal                Amber Chaudhry, Presidential
                                                securities exchanges or FINRA are                       office of the Exchange. All comments                   Management Fellow, Office of
                                                disadvantaged by the fees; and                          received will be posted without change.                Communications and Public Liaison,
                                                   (b) If so, whether any such                          Persons submitting comments are                        amber.chaudhry@sba.gov, 202–205–
                                                disadvantages would be of a magnitude                   cautioned that we do not redact or edit                0085.
                                                that would alter the competitive                        personal identifying information from
                                                landscape.                                              comment submissions. You should                        SUPPLEMENTARY INFORMATION:
                                                   (21) Commenters’ views on any                        submit only information that you wish                    Title: Generic Clearance for the
                                                potential burden imposed by the fees on                 to make available publicly. All                        Collection of Qualitative Feedback on
                                                competitive quoting and other liquidity                 submissions should refer to File                       Agency Service Delivery.
                                                provision in the market, including,                     Number SR–BatsBYX–2017–11, and                           Abstract: The information collection
                                                specifically:                                                                                                  activity will garner qualitative customer
                                                                                                        should be submitted on or before
                                                   (a) Commenters’ views on the kinds of                                                                       and stakeholder feedback in an efficient,
                                                                                                        January 4, 2018.
                                                disincentives that discourage liquidity                                                                        timely manner, in accordance with the
                                                                                                        For the Commission, by the Division of                 Administration’s commitment to
                                                provision and/or disincentives that the                 Trading and Markets, pursuant to delegated
                                                Commission should consider in its                                                                              improving service delivery. By
                                                                                                        authority.99
                                                analysis;                                                                                                      qualitative feedback we mean
                                                                                                        Robert W. Errett,
                                                   (b) Commenters’ views as to whether                                                                         information that provides useful
                                                                                                        Deputy Secretary.                                      insights on perceptions and opinions,
                                                the fees could disincentivize the
                                                                                                        [FR Doc. 2017–26996 Filed 12–13–17; 8:45 am]           but are not statistical surveys that yield
                                                provision of liquidity; and
                                                   (c) Commenters’ views as to whether                  BILLING CODE 8011–01–P                                 quantitative results that can be
                                                the fees limit any disincentives to                                                                            generalized to the population of study.
                                                provide liquidity.                                                                                             This feedback will provide insights into
                                                   (22) Commenters’ views as to whether                 SMALL BUSINESS ADMINISTRATION                          customer or stakeholder perceptions,
                                                the amendment adequately responds to                                                                           experiences and expectations, provide
                                                and/or addresses comments received on                   Agency Information Collection                          an early warning of issues with service,
                                                related filings.                                        Activities: Proposed Collection;                       or focus attention on areas where
                                                                                                        Generic Clearance for the Collection of                communication, training or changes in
                                                Electronic Comments                                     Qualitative Feedback on Agency                         operations might improve delivery of
                                                  • Use the Commission’s internet                       Service Delivery                                       products or services. These collections
                                                comment form (http://www.sec.gov/                       AGENCY:Small Business Administration.                  will allow for ongoing, collaborative and
                                                rules/sro.shtml); or                                          30-day notice and request for
                                                                                                        ACTION:                                                actionable communications between the
                                                  • Send an email to rule-comments@                     comments.                                              Agency and its customers and
                                                sec.gov. Please include File Number SR–                                                                        stakeholders. It will also allow feedback
                                                BatsBYX–2017–11 on the subject line.                    SUMMARY:   The U.S. Small Business                     to contribute directly to the
                                                Paper Comments                                          Administration (SBA) is submitting a                   improvement of program management.
                                                                                                        Generic Information Collection Request                   Feedback collected under this generic
                                                   • Send paper comments in triplicate                  (Generic ICR): ‘‘Generic Clearance for                 clearance will provide useful
                                                to Secretary, Securities and Exchange                   the Collection of Qualitative Feedback                 information, but it will not yield data
                                                Commission, 100 F Street NE,                            on Agency Service Delivery’’ to the                    that can be generalized to the overall
                                                Washington, DC 20549–1090.                              Office of Management and Budget                        population. This type of generic
                                                All submissions should refer to File                    (OMB) for approval under the                           clearance for qualitative information
                                                Number SR–BatsBYX–2017–11. This                                                                                will not be used for quantitative
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                                                                                                        Paperwork Reduction Act (PRA). This
                                                file number should be included on the                   information collection is part of a                    information collections that are
                                                subject line if email is used. To help the              Federal Government-wide effort to                      designed to yield reliably actionable
                                                Commission process and review your                      streamline the process to seek feedback                results, such as monitoring trends over
                                                comments more efficiently, please use                   from the public on the agency’s service                time or documenting program
                                                only one method. The Commission will                    delivery. SBA previously published a                   performance. Such data uses require
                                                post all comments on the Commission’s                                                                          more rigorous designs that address: The
                                                internet website (http://www.sec.gov/                     99 17   CFR 200.30–3(a)(12).                         target population to which


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                                                                          Federal Register / Vol. 82, No. 239 / Thursday, December 14, 2017 / Notices                                                         59205

                                                generalizations will be made, the                       Denver Stockyards in the City (the                       time have the right to interfere with
                                                sampling frame, the sample design                       Lines). The Lines consist of two                         DRIR’s ability to fulfill its common
                                                (including stratification and clustering),              corridors of rail line: (1) The National                 carrier freight obligation.
                                                the precision requirements or power                     Western Drive Corridor (NWD Corridor),                      The City explains that it is acquiring
                                                calculations that justify the proposed                  which is adjacent to National Western                    the property to implement a
                                                sample size, the expected response rate,                Drive, from the south right-of-way line
                                                                                                                                                                 comprehensive redevelopment plan of
                                                methods for assessing potential non-                    of East 47th Avenue, extending
                                                                                                                                                                 the Denver Stockyards to: (a) Provide
                                                response bias, the protocols for data                   northeast and then north to the
                                                                                                                                                                 improved facilities for Denver’s annual
                                                collection, and any testing procedures                  northeastern right-of-way line of Race
                                                                                                        Court; and (2) the River Corridor, which                 National Western Stock Show and
                                                that were or will be undertaken prior
                                                                                                        is adjacent to the east bank of the South                Rodeo; (b) develop, in conjunction with
                                                fielding the study. Depending on the
                                                                                                        Platte River, from the intersection with                 Colorado State University (CSU), an
                                                degree of influence the results are likely
                                                                                                        the NWD Corridor at a point just north                   equine sport medicine facility and stock
                                                to have, such collections may still be
                                                                                                        of that corridor’s southern endpoint,                    animal research complex; (c) create
                                                eligible for submission for other generic
                                                mechanisms that are designed to yield                   extending north and then northeast to                    additional mixed-use facilities, and (d)
                                                quantitative results.                                   an intersection with the NWD Corridor                    establish a public park. In connection
                                                   The Agency did not receive any                       just south of Race Court.                                with the real property acquisition and
                                                comments in response to the 60-day                         The City states that it will acquire no               development project, the City states that
                                                public comment notice published in the                  right or obligation to provide freight rail              the City, WSSA, and CSU entered into
                                                Federal Register on September 26, 2017,                 service over the Lines.1 According to the                a Framework Agreement. As part of the
                                                at 82 FR 44865.                                         City, although WSSA owns the real                        agreement, the parties entered into a
                                                   Below we provide the SBA’s projected                 property, the Lines are operated by the                  Real Property Conveyance Agreement
                                                average annual estimates for the next                   Denver Rock Island Railroad (DRIR), a                    that will govern the transfers of real
                                                three years:                                            Class III rail carrier, which owns the                   property including the real property
                                                   Current Actions: New collection of                   rail, ties, and ballast over which it                    associated with the Lines.
                                                information.                                            conducts its service. The City states that                  The City certifies that, because it will
                                                   Type of Review: New Collection.                      DRIR will retain its common carrier                      not conduct any rail carrier operations
                                                   Affected Public: Individuals and                     rights to provide rail service over the
                                                                                                                                                                 on the Line, its projected revenues from
                                                Households, Businesses and                              Lines and ownership of the rails, ties,
                                                                                                                                                                 freight operations will not result in the
                                                Organizations, State, Local or Tribal                   and track bed, and it will continue its
                                                                                                                                                                 creation of a Class I or Class II carrier.
                                                Government.                                             operations on the Lines following the
                                                   Average Expected Annual Number of                    City’s acquisition of the real property                     The City states that it expects to
                                                Activities: 20 Estimated Annual                         from WSSA.2 According to the City,                       consummate the proposed transaction
                                                Respondents: 7,500.                                     DRIR’s nonexclusive freight operating                    in approximately the second quarter of
                                                   Estimated Annual responses: 7,500.                   easement over the Lines will remain in                   2018. The earliest this transaction may
                                                   Frequency of Response: Once per                      effect, subject to any amendments                        be consummated is December 28, 2017,
                                                request; on occasion.                                   necessary to address the City’s                          the effective date of the exemption (30
                                                   Average Minutes per Response: 38                     acquisition of the underlying real                       days after the verified notice of
                                                minutes.                                                property and future improvements to                      exemption was filed).
                                                   Burden Hours: 2690.                                  and relocation of the Lines, on which                       If the notice contains false or
                                                   An agency may not conduct or                         the City states it will coordinate with                  misleading information, the exemption
                                                sponsor, and a person is not required to                DRIR.3 The City states that it will at no
                                                                                                                                                                 is void ab initio. Petitions to revoke the
                                                respond to, a collection of information
                                                                                                                                                                 exemption under 49 U.S.C. 10502(d)
                                                unless it displays a currently valid OMB                   1 A motion to dismiss the notice of exemption on

                                                                                                        grounds that the transaction does not require            may be filed at any time. The filing of
                                                Control Number.
                                                                                                        authorization from the Board was concurrently filed      a petition to revoke will not
                                                Curtis B. Rich,                                         with this notice of exemption. The motion to             automatically stay the effectiveness of
                                                                                                        dismiss will be addressed in a subsequent Board
                                                Management Analyst.                                     decision.                                                the exemption. Petitions for stay must
                                                [FR Doc. 2017–26981 Filed 12–13–17; 8:45 am]               2 The City states that over time a number of          be filed no later than December 21, 2017
                                                BILLING CODE 8025–01–P                                  railroads have operated on the Denver Stockyards.        (at least seven days before the
                                                                                                        Due to acquisitions and consolidations, the City has     exemption becomes effective).
                                                                                                        not been able to confirm that all prior operators
                                                                                                        have either merged into DRIR or the two carriers for        An original and 10 copies of all
                                                SURFACE TRANSPORTATION BOARD                            which the agency has authorized discontinuance of        pleadings, referring to Docket No. FD
                                                                                                        service. However, according to the City, for the past
                                                [Docket No. FD 36157]                                   two decades DRIR has been the only freight rail          36157, must be filed with the Surface
                                                                                                        operator on the Lines. The City states that it will      Transportation Board, 395 E Street SW,
                                                City and County of Denver—                              pursue further proceedings as appropriate to resolve     Washington, DC 20423–0001. In
                                                                                                        the status of any lingering previously granted           addition, a copy of each pleading must
                                                Acquisition Exemption—Western                           common carrier interests.
                                                Stock Show Association in the City                         3 The notice states that following the acquisition,   be served on Charles A. Spitulnik,
                                                and County of Denver, CO                                the status quo would continue ‘‘with respect to          Kaplan Kirsch & Rockwell LLP, 1001
                                                                                                        freight rail operations . . . and any future             Connecticut Ave. NW, Suite 800,
                                                   The City and County of Denver, Colo.                 alterations to the site [would] be designed to allow     Washington, DC 20036.
                                                (the City), a political subdivision of the              current operations to continue. Further Board
sradovich on DSK3GMQ082PROD with NOTICES




                                                State of Colorado and a noncarrier, has                 approval would be required for DRIR to discontinue          Board decisions and notices are
                                                                                                        or abandon any freight service that DRIR currently       available on our website at
                                                filed a verified notice of exemption                    offers on the line.’’ (Notice 6–7.) The concurrently
                                                under 49 CFR 1150.31 to acquire from                    filed motion to dismiss states that the                  WWW.STB.GOV.
                                                the Western Stock Show Association                      ‘‘redevelopment includes the proposed                      Decided: December 11, 2017.
                                                                                                        consolidation of rail operations on a single
                                                (WSSA) the real property underlying                     corridor.’’ (Mot. 5.) This notice should not be
                                                two lines of railroad for a total distance              construed as approving, or indicating whether            consolidation of track associated with the
                                                of approximately 1.2 miles in the                       Board approval would be required for, any                redevelopment.



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Document Created: 2018-10-25 10:51:52
Document Modified: 2018-10-25 10:51:52
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
Action30-day notice and request for comments.
DatesComments must be submitted January 16, 2018.
ContactAmber Chaudhry, Presidential Management Fellow, Office of Communications and Public Liaison, [email protected], 202-205-0085.
FR Citation82 FR 59204 

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