82_FR_60183 82 FR 59943 - 60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

82 FR 59943 - 60-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF STATE

Federal Register Volume 82, Issue 240 (December 15, 2017)

Page Range59943-59943
FR Document2017-27044

The Department of State is seeking Office of Management and Budget (OMB) approval for the information collection described below. In accordance with the Paperwork Reduction Act of 1995, we are requesting comments on this collection from all interested individuals and organizations. The purpose of this notice is to allow 60 days for public comment preceding submission of the collection to OMB.

Federal Register, Volume 82 Issue 240 (Friday, December 15, 2017) 
[Federal Register Volume 82, Number 240 (Friday, December 15, 2017)]
[Notices]
[Page 59943]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-27044]


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DEPARTMENT OF STATE

[Public Notice: 10217]


60-Day Notice of Proposed Information Collection: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

ACTION: Notice of request for public comment.

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SUMMARY: The Department of State is seeking Office of Management and 
Budget (OMB) approval for the information collection described below. 
In accordance with the Paperwork Reduction Act of 1995, we are 
requesting comments on this collection from all interested individuals 
and organizations. The purpose of this notice is to allow 60 days for 
public comment preceding submission of the collection to OMB.

DATES: The Department will accept comments from the public up to 
February 13, 2018.

ADDRESSES: You may submit comments by any of the following methods:
     Web: Persons with access to the internet may comment on 
this notice by going to www.Regulations.gov. You can search for the 
document by entering ``Docket Number: DOS-2017-0044'' in the Search 
field. Then click the ``Comment Now'' button and complete the comment 
form.
     Email: [email protected].
    You must include the DS form number (if applicable), information 
collection title, and the OMB control number in any correspondence.

FOR FURTHER INFORMATION CONTACT: Direct requests for additional 
information regarding the collection listed in this notice, including 
requests for copies of the proposed collection instrument and 
supporting documents, to Pamela Watkins, Department of State, Office of 
Directives Management, 1800 G Street NW, Suite 2400, Washington, DC 
20522-2202 who may be reached at [email protected].

SUPPLEMENTARY INFORMATION: 
     Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
     OMB Control Number: 1405-0193.
     Type of Request: Extension of a Currently Approved 
Collection.
     Originating Office: Office of Directives Management, A/
GIS/DIR.
     Form Number: Various public surveys.
     Respondents: Individuals responding to Department of State 
customer service evaluation requests.
     Estimated Number of Respondents: 1,000,000.
     Estimated Number of Responses: 1,000,000.
     Average Time Per Response: 3.5 minutes.
     Total Estimated Burden Time: 58,333 annual hours.
     Frequency: Once per request.
     Obligation to Respond: Voluntary.
    We are soliciting public comments to permit the Department to:
     Evaluate whether the proposed information collection is 
necessary for the proper functions of the Department.
     Evaluate the accuracy of our estimate of the time and cost 
burden for this proposed collection, including the validity of the 
methodology and assumptions used.
     Enhance the quality, utility, and clarity of the 
information to be collected.
     Minimize the reporting burden on those who are to respond, 
including the use of automated collection techniques or other forms of 
information technology.
    Please note that comments submitted in response to this Notice are 
public record. Before including any detailed personal information, you 
should be aware that your comments as submitted, including your 
personal information, will be available for public review.

Abstract of Proposed Collection

    The ``30-Day Notice of Proposed Information Collection: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' was published on June 22, 2017 (82 FR 28543), and renewed 
with a new expiration date of 7-31-2020. The publication of this 
Federal Register notice increases the number of respondents from 
325,000 to 1,000,000 to continue to allow the Department to collect 
qualitative customer feedback in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery.

Methodology

    Respondents will fill out a brief customer survey after completing 
their interaction with a Department Program Office or Embassy. Surveys 
are designed to gather feedback on the customer's experiences.

Janet Freer,
Director, Office of Directives Management, Department of State.
[FR Doc. 2017-27044 Filed 12-14-17; 8:45 am]
 BILLING CODE 4710-24-P

Federal Register / Vol. 82, No. 240 / Friday, December 15, 2017 / Notices 59943 State; 2401 E Street NW; Washington, • Type of Request: Extension of a to gather feedback on the customer’s DC 20037. Currently Approved Collection. experiences. • Originating Office: Office of Joseph P. Murphy, Janet Freer, Directives Management, A/GIS/DIR. Designated Federal Officer, Advisory Director, Office of Directives Management, Committee on International Postal and • Form Number: Various public Department of State. Delivery Services, Department of State. surveys. [FR Doc. 2017–27044 Filed 12–14–17; 8:45 am] [FR Doc. 2017–27029 Filed 12–14–17; 8:45 am] • Respondents: Individuals BILLING CODE 4710–24–P responding to Department of State BILLING CODE 4710–19–P customer service evaluation requests. • Estimated Number of Respondents: DEPARTMENT OF STATE DEPARTMENT OF STATE 1,000,000. • Estimated Number of Responses: [Public Notice: 10217] 1,000,000. [Public Notice: 10230] • Average Time Per Response: 3.5 Notice of Determinations; Culturally 60-Day Notice of Proposed Information minutes. Significant Objects Imported for Collection: Generic Clearance for the • Total Estimated Burden Time: Exhibition Determinations: ‘‘Ten Collection of Qualitative Feedback on 58,333 annual hours. Americans: After Paul Klee’’ Exhibition Agency Service Delivery • Frequency: Once per request. Notice of request for public ACTION: • Obligation to Respond: Voluntary. SUMMARY: Notice is hereby given of the comment. We are soliciting public comments to following determinations: I hereby permit the Department to: determine that certain objects to be SUMMARY: The Department of State is • Evaluate whether the proposed included in the exhibition ‘‘Ten seeking Office of Management and information collection is necessary for Americans: After Paul Klee,’’ imported Budget (OMB) approval for the the proper functions of the Department. from abroad for temporary exhibition information collection described below. • Evaluate the accuracy of our within the United States, are of cultural In accordance with the Paperwork estimate of the time and cost burden for significance. The objects are imported Reduction Act of 1995, we are this proposed collection, including the pursuant to loan agreements with the requesting comments on this collection validity of the methodology and foreign owners or custodians. I also from all interested individuals and assumptions used. determine that the exhibition or display organizations. The purpose of this • Enhance the quality, utility, and of the exhibit objects at The Phillips notice is to allow 60 days for public clarity of the information to be Collection, Washington, District of comment preceding submission of the collected. Columbia, from on or about February 3, collection to OMB. • Minimize the reporting burden on 2018, until on or about May 6, 2018, and DATES: The Department will accept those who are to respond, including the at possible additional exhibitions or comments from the public up to use of automated collection techniques venues yet to be determined, is in the February 13, 2018. or other forms of information national interest. ADDRESSES: You may submit comments technology. by any of the following methods: Please note that comments submitted FOR FURTHER INFORMATION CONTACT: • Web: Persons with access to the in response to this Notice are public Elliot Chiu in the Office of the Legal internet may comment on this notice by record. Before including any detailed Adviser, U.S. Department of State going to www.Regulations.gov. You can personal information, you should be (telephone: 202–632–6471; email: search for the document by entering aware that your comments as submitted, section2459@state.gov). The mailing ‘‘Docket Number: DOS–2017–0044’’ in including your personal information, address is U.S. Department of State, the Search field. Then click the will be available for public review. L/PD, SA–5, Suite 5H03, Washington, ‘‘Comment Now’’ button and complete DC 20522–0505. the comment form. Abstract of Proposed Collection SUPPLEMENTARY INFORMATION: The • Email: watkinspk@state.gov. The ‘‘30-Day Notice of Proposed foregoing determinations were made You must include the DS form Information Collection: Generic pursuant to the authority vested in me number (if applicable), information Clearance for the Collection of by the Act of October 19, 1965 (79 Stat. collection title, and the OMB control Qualitative Feedback on Agency Service 985; 22 U.S.C. 2459), E.O. 12047 of number in any correspondence. Delivery’’ was published on June 22, March 27, 1978, the Foreign Affairs FOR FURTHER INFORMATION CONTACT: 2017 (82 FR 28543), and renewed with Reform and Restructuring Act of 1998 Direct requests for additional a new expiration date of 7–31–2020. (112 Stat. 2681, et seq.; 22 U.S.C. 6501 information regarding the collection The publication of this Federal Register note, et seq.), Delegation of Authority listed in this notice, including requests notice increases the number of No. 234 of October 1, 1999, Delegation for copies of the proposed collection respondents from 325,000 to 1,000,000 of Authority No. 236–3 of August 28, instrument and supporting documents, to continue to allow the Department to 2000 (and, as appropriate, Delegation of to Pamela Watkins, Department of State, collect qualitative customer feedback in Authority No. 257–1 of December 11, Office of Directives Management, 1800 an efficient, timely manner, in 2015). I have ordered that Public Notice G Street NW, Suite 2400, Washington, accordance with the Administration’s of these determinations be published in DC 20522–2202 who may be reached at sradovich on DSK3GMQ082PROD with NOTICES commitment to improving service the Federal Register. watkinspk@state.gov. delivery. SUPPLEMENTARY INFORMATION: Alyson Grunder, Methodology • Title of Information Collection: Deputy Assistant Secretary for Policy, Bureau Generic Clearance for the Collection of Respondents will fill out a brief of Educational and Cultural Affairs, Qualitative Feedback on Agency Service customer survey after completing their Department of State. Delivery. interaction with a Department Program [FR Doc. 2017–27041 Filed 12–14–17; 8:45 am] • OMB Control Number: 1405–0193. Office or Embassy. Surveys are designed BILLING CODE 4710–05–P VerDate Sep<11>2014 23:42 Dec 14, 2017 Jkt 244001 PO 00000 Frm 00369 Fmt 4703 Sfmt 9990 E:\FR\FM\15DEN1.SGM 15DEN1


Document Created: 2017-12-15 03:37:45
Document Modified: 2017-12-15 03:37:45
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice of request for public comment.
DatesThe Department will accept comments from the public up to February 13, 2018.
ContactDirect requests for additional information regarding the collection listed in this notice, including requests for copies of the proposed collection instrument and supporting documents, to Pamela Watkins, Department of State, Office of Directives Management, 1800 G Street NW, Suite 2400, Washington, DC 20522-2202 who may be reached at [email protected]
FR Citation82 FR 59943 
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