82 FR 60754 - Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH)
DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health Federal Register Volume 82, Issue 245 (December 22, 2017)
National Institutes of Health
Federal Register Volume 82, Issue 245 (December 22, 2017)
| Page Range | 60754-60755 | |
| FR Document | 2017-27617 |
[Federal Register Volume 82, Number 245 (Friday, December 22, 2017)] [Notices] [Pages 60754-60755] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2017-27617] ----------------------------------------------------------------------- DEPARTMENT OF HEALTH AND HUMAN SERVICES National Institutes of Health Proposed Collection; 60-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIH) AGENCY: National Institutes of Health, Department of Health and Human Services. ACTION: Notice. ----------------------------------------------------------------------- SUMMARY: In compliance with the requirement of the Paperwork Reduction Act of 1995 to provide opportunity for public comment on proposed data collection projects, the National Institutes of Health (NIH) will publish periodic summaries of propose projects to be submitted to the Office of Management and Budget (OMB) for review and approval. DATES: Comments regarding this information collection are best assured of having their full effect if received within 60 days of the date of this publication. FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data collection plans and instruments, submit comments in writing, or request more information on the proposed project, contact: Ms. Tawanda Abdelmouti, Assistant Project Officer, Office of Policy for Extramural Research Administration, 6705 Rockledge Drive, Suite 350, Bethesda, Maryland, 20892 or call non-toll-free number (301) 435-0978 or Email your request, including your address to: [email protected]. Formal requests for additional plans and instruments must be requested in writing. SUPPLEMENTARY INFORMATION: Section 3506(c)(2)(A) of the Paperwork Reduction Act of 1995 requires: Written comments and/or suggestions from the public and affected agencies are invited to address one or more of the following points: (1) Whether the proposed collection of information is necessary for the proper performance of the function of the agency, including whether the information will have practical utility; (2) The accuracy of the agency's estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used; (3) Ways to enhance the quality, utility, and clarity of the information to be collected; and (4) Ways to minimize the burden of the collection of information on those who are to respond, including the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology. Proposed Collection Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, 0925-0648, Expiration date 3/31/2018 EXTENSION, National Institutes of Health (NIH). Need and Use of Information Collection: We are not requesting changes for this submission. The proposed information collection provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions. This information, however, is not statistical surveys that yield quantitative results, which can be generalized to the population of study. This feedback will provide information about the NIH's customer or stakeholder perceptions, experiences, and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between the NIH and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. The solicitation of feedback will target areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the NIH's services will be unavailable. The NIH will only submit a collection for approval under this generic clearance if it meets the following:The collections are voluntary; The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; The collections are non-controversial and do not raise issues of concern to other Federal agencies; Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; Personally Identifiable information (PII) is collected only to the extent necessary and is not retained; Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; Information gathered will not be used for the purpose of substantially informing influential policy decisions; and Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to [[Page 60755]] fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. OMB approval is requested for 3 years. There are no costs to respondents other than their time. The total estimated annualized burden hours are 49,333. Estimated Annualized Burden Hours ---------------------------------------------------------------------------------------------------------------- Number of Average time Type of collection Number of responses per per response Total annual respondents respondent (in hours) burden hour ---------------------------------------------------------------------------------------------------------------- Customer Satisfaction Surveys................... 1,000 1 30/60 500 In-Depth Interviews (IDIs) or Small Discussion 1,000 1 90/60 1,500 Groups......................................... Focus Groups.................................... 1,000 1 90/60 1,500 Usability and Pilot Testing..................... 150,000 1 5/60 12,500 Conference/Training--Pre-and Post-Surveys....... 100,000 2 10/60 33,333 --------------------------------------------------------------- Total....................................... .............. 353,000 .............. 49,333 ---------------------------------------------------------------------------------------------------------------- Dated: December 16, 2017. Lawrence A. Tabak, Deputy Director, National Institutes of Health. [FR Doc. 2017-27617 Filed 12-21-17; 8:45 am] BILLING CODE 4140-01-P
![60754 Federal Register / Vol. 82, No. 245 / Friday, December 22, 2017 / Notices
Persons attending ONC’s HITAC mail.nih.gov. Formal requests for service delivery, and resolution of
meetings are advised that the agency is additional plans and instruments must issues with service delivery. Responses
not responsible for providing wireless be requested in writing. will be assessed to plan and inform
access or access to electrical outlets. SUPPLEMENTARY INFORMATION: Section efforts to improve or maintain the
ONC welcomes the attendance of the 3506(c)(2)(A) of the Paperwork quality of service offered to the public.
public at its HITAC meetings. Seating is Reduction Act of 1995 requires: Written If this information is not collected, vital
limited at the location, and ONC will comments and/or suggestions from the feedback from customers and
make every effort to accommodate public and affected agencies are invited stakeholders on the NIH’s services will
persons with physical disabilities or to address one or more of the following be unavailable.
special needs. If you require special points: (1) Whether the proposed The NIH will only submit a collection
accommodations due to a disability, collection of information is necessary for approval under this generic
please contact Lauren Richie at least for the proper performance of the clearance if it meets the following:
seven (7) days in advance of the function of the agency, including • The collections are voluntary;
meeting. whether the information will have • The collections are low-burden for
Notice of this meeting is given under respondents (based on considerations of
practical utility; (2) The accuracy of the
the Federal Advisory Committee Act total burden hours, total number of
agency’s estimate of the burden of the
(Pub. L. No. 92–463, 5 U.S.C., App. 2). respondents, or burden-hours per
proposed collection of information,
Dated: December 13, 2017. including the validity of the respondent) and are low-cost for both
Lauren Richie, methodology and assumptions used; (3) the respondents and the Federal
Office of Policy, Office of the National Ways to enhance the quality, utility, and Government;
Coordinator for Health Information • The collections are non-
clarity of the information to be
Technology. controversial and do not raise issues of
collected; and (4) Ways to minimize the
[FR Doc. 2017–27412 Filed 12–21–17; 8:45 am]
concern to other Federal agencies;
burden of the collection of information • Any collection is targeted to the
BILLING CODE 4150–45–P on those who are to respond, including solicitation of opinions from
the use of appropriate automated, respondents who have experience with
electronic, mechanical, or other the program or may have experience
DEPARTMENT OF HEALTH AND technological collection techniques or
HUMAN SERVICES with the program in the near future;
other forms of information technology. • Personally Identifiable information
Proposed Collection Title: Generic (PII) is collected only to the extent
National Institutes of Health
Clearance for the Collection of necessary and is not retained;
Proposed Collection; 60-Day Comment Qualitative Feedback on Agency Service • Information gathered will be used
Request; Generic Clearance for the Delivery, 0925–0648, Expiration date only internally for general service
Collection of Qualitative Feedback on 3/31/2018 EXTENSION, National improvement and program management
Agency Service Delivery (NIH) Institutes of Health (NIH). purposes and is not intended for release
Need and Use of Information outside of the agency;
AGENCY: National Institutes of Health, Collection: We are not requesting • Information gathered will not be
Department of Health and Human changes for this submission. The used for the purpose of substantially
Services. proposed information collection informing influential policy decisions;
ACTION: Notice. provides a means to garner qualitative and
customer and stakeholder feedback in • Information gathered will yield
SUMMARY: In compliance with the an efficient, timely manner, in qualitative information; the collections
requirement of the Paperwork accordance with the Administration’s will not be designed or expected to
Reduction Act of 1995 to provide commitment to improving service yield statistically reliable results or used
opportunity for public comment on delivery. By qualitative feedback we as though the results are generalizable to
proposed data collection projects, the mean information that provides useful the population of study.
National Institutes of Health (NIH) will insights on perceptions and opinions. Feedback collected under this generic
publish periodic summaries of propose This information, however, is not clearance provides useful information,
projects to be submitted to the Office of statistical surveys that yield quantitative but it does not yield data that can be
Management and Budget (OMB) for results, which can be generalized to the generalized to the overall population.
review and approval. population of study. This feedback will This type of generic clearance for
DATES: Comments regarding this provide information about the NIH’s qualitative information will not be used
information collection are best assured customer or stakeholder perceptions, for quantitative information collections
of having their full effect if received experiences, and expectations, provide that are designed to yield reliably
within 60 days of the date of this an early warning of issues with service, actionable results, such as monitoring
publication. or focus attention on areas where trends over time or documenting
FOR FURTHER INFORMATION CONTACT: To communication, training, or changes in program performance. Such data uses
obtain a copy of the data collection operations might improve delivery of require more rigorous designs that
plans and instruments, submit products or services. These collections address: The target population to which
comments in writing, or request more will allow for ongoing, collaborative, generalizations will be made, the
information on the proposed project, and actionable communications sampling frame, the sample design
contact: Ms. Tawanda Abdelmouti, between the NIH and its customers and (including stratification and clustering),
sradovich on DSK3GMQ082PROD with NOTICES
Assistant Project Officer, Office of stakeholders. It will also allow feedback the precision requirements or power
Policy for Extramural Research to contribute directly to the calculations that justify the proposed
Administration, 6705 Rockledge Drive, improvement of program management. sample size, the expected response rate,
Suite 350, Bethesda, Maryland, 20892 or The solicitation of feedback will target methods for assessing potential non-
call non-toll-free number (301) 435– areas such as: Timeliness, response bias, the protocols for data
0978 or Email your request, including appropriateness, accuracy of collection, and any testing procedures
your address to: abdelmot@ information, courtesy, efficiency of that were or will be undertaken prior to
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![Federal Register / Vol. 82, No. 245 / Friday, December 22, 2017 / Notices 60755
fielding the study. Depending on the in any new system of records containing OMB approval is requested for 3
degree of influence the results are likely privacy information and will not ask years. There are no costs to respondents
to have, such collections may still be questions of a sensitive nature, such as other than their time. The total
eligible for submission for other generic sexual behavior and attitudes, religious estimated annualized burden hours are
mechanisms that are designed to yield beliefs, and other matters that are 49,333.
quantitative results. As a general matter, commonly considered private.
information collections will not result
ESTIMATED ANNUALIZED BURDEN HOURS
Number of Average time
Number of Total annual
Type of collection responses per per response
respondents burden hour
respondent (in hours)
Customer Satisfaction Surveys ....................................................................... 1,000 1 30/60 500
In-Depth Interviews (IDIs) or Small Discussion Groups .................................. 1,000 1 90/60 1,500
Focus Groups .................................................................................................. 1,000 1 90/60 1,500
Usability and Pilot Testing ............................................................................... 150,000 1 5/60 12,500
Conference/Training—Pre-and Post-Surveys .................................................. 100,000 2 10/60 33,333
Total .......................................................................................................... ........................ 353,000 ........................ 49,333
Dated: December 16, 2017. www.mvn.usace.army.mil/Portals/56/ comments related to this notice, go to
Lawrence A. Tabak, docs/PAO/usace_stripmap.pdf. All http://www.regulations.gov, insert
Deputy Director, National Institutes of Health. visitors to U.S. Army Corps of Engineers USCG–2017–1004 in the Search box,
[FR Doc. 2017–27617 Filed 12–21–17; 8:45 am] New Orleans District Office will have to press Enter, and then click the item you
BILLING CODE 4140–01–P
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SECURITY Mississippi River Waterway Safety
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from 9:30 a.m. to 1:00 p.m. CST. The include ‘‘Department of Homeland 1:00 p.m. CST, the Lower Mississippi
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or the meeting may be extended based Comments received will be posted deliberate, and formulate
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Comments and supporting the following:
sradovich on DSK3GMQ082PROD with NOTICES
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documents. Submit your comments no personal information provided. You (1) Status of Systematic Port Planning
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ADDRESSES: The meeting will be held at Security Notice for the Federal Docket (2) U.S. Coast Guard Regulatory
the U.S. Army Corps of Engineers New Management System at https:// Reform Regulations.
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For driving directions: http:// docket or to read documents or homeport.uscg.mil/missions/ports-and-
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Document Created: 2017-12-22 00:33:42
Document Modified: 2017-12-22 00:33:42
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice. | |
| Dates | Comments regarding this information collection are best assured of having their full effect if received within 60 days of the date of this publication. | |
| Contact | To obtain a copy of the data collection plans and instruments, submit comments in writing, or request more information on the proposed project, contact: Ms. Tawanda Abdelmouti, Assistant Project Officer, Office of Policy for Extramural Research Administration, 6705 Rockledge Drive, Suite 350, Bethesda, Maryland, 20892 or call non-toll-free number (301) 435-0978 or Email | |
| FR Citation | 82 FR 60754 |
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