82 FR 61319 - Agency Information Collection Activities; Extension, Without Change, of a Currently Approved Collection: Collection of Qualitative Feedback through Focus Groups

DEPARTMENT OF HOMELAND SECURITY
U.S. Citizenship and Immigration Services

Federal Register Volume 82, Issue 247 (December 27, 2017)

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. The purpose of this notice is to allow an additional 30 days for public comments.

[Federal Register Volume 82, Number 247 (Wednesday, December 27, 2017)]
[Notices]
[Pages 61319-61320]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-27809]


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DEPARTMENT OF HOMELAND SECURITY

U.S. Citizenship and Immigration Services

[OMB Control Number 1615-0126]


Agency Information Collection Activities; Extension, Without 
Change, of a Currently Approved Collection: Collection of Qualitative 
Feedback through Focus Groups

AGENCY: U.S. Citizenship and Immigration Services, Department of 
Homeland Security.

ACTION: 30-Day notice.

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SUMMARY: The Department of Homeland Security (DHS), U.S. Citizenship 
and Immigration Services (USCIS) will be submitting the following 
information collection request to the Office of Management and Budget 
(OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995. The purpose of this notice is to allow an 
additional 30 days for public comments.

DATES: The purpose of this notice is to allow an additional 30 days for 
public comments. Comments are encouraged and will be accepted until 
January 26, 2018. This process is conducted in accordance with 5 CFR 
1320.10.

ADDRESSES: Written comments and/or suggestions regarding the item(s) 
contained in this notice, especially regarding the estimated public 
burden and associated response time, must be directed to the OMB USCIS 
Desk Officer via email at [email protected]. All submissions 
received must include the agency name and the OMB Control Number 1615-
0126 in the subject line.
    You may wish to consider limiting the amount of personal 
information that you provide in any voluntary submission you make. For 
additional information please read the Privacy Act notice that is 
available via the link in the footer of http://www.regulations.gov.

FOR FURTHER INFORMATION CONTACT: USCIS, Office of Policy and Strategy, 
Regulatory Coordination Division, Samantha Deshommes, Chief, 20 
Massachusetts Avenue NW., Washington, DC 20529-2140, Telephone number 
(202) 272-8377 (This is not a toll-free number; comments are not 
accepted via telephone message.). Please note contact information 
provided here is solely for questions regarding this notice. It is not 
for individual case status inquiries. Applicants seeking information 
about the status of their individual cases can check Case Status 
Online, available at the USCIS website at http://www.uscis.gov, or call 
the USCIS National Customer Service Center at (800) 375-5283; TTY (800) 
767-1833.

SUPPLEMENTARY INFORMATION: 

Comments

    The information collection notice was previously published in the 
Federal Register on September 29, 2017 at 82 FR 45604, allowing for a 
60-day public comment period. USCIS did not receive any comment in 
connection with the 60-day notice.
    You may access the information collection instrument with 
instructions, or additional information by visiting the Federal 
eRulemaking Portal site at: http://www.regulations.gov and enter USCIS-
2012 -0004 in the search box. Written comments and suggestions from the 
public and affected agencies should address one or more of the 
following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden of 
the

[[Page 61320]]

proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection Request: Extension, Without 
Change, of a Currently Approved Collection.
    (2) Title of the Form/Collection: Collection of Qualitative 
Feedback through Focus Groups.
    (3) Agency form number, if any, and the applicable component of the 
DHS sponsoring the collection: No Agency Form Number; USCIS.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or households; Business 
or other for-profit. The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback USCIS means information that 
provides useful insights on perceptions and opinions, but not responses 
to statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
information on customer and stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, and/or 
focus attention on areas where communication, training, or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders 
and contribute directly to the improvement of program management. 
Feedback collected under this generic clearance will provide useful 
information, but it will not be generalized to the overall population. 
This data collection will not be used to generate quantitative 
information that is designed to yield reliably actionable results, such 
as monitoring trends over time or documenting program performance.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: The estimated 
total number of respondents for the information collection is 3,000 and 
the estimated hour burden per response is 1.5 hours.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: The total estimated annual hour burden associated 
with this collection is 4,500 hours.
    (7) An estimate of the total public burden (in cost) associated 
with the collection: The estimated total annual cost burden associated 
with this collection of information is $0.

    Dated: December 20, 2017.
Samantha Deshommes,
Chief, Regulatory Coordination Division, Office of Policy and Strategy, 
U.S. Citizenship and Immigration Services, Department of Homeland 
Security.
[FR Doc. 2017-27809 Filed 12-26-17; 8:45 am]
 BILLING CODE 9111-97-P