82 FR 61340 - Comment Request for Review of a Revised Information Collection: Customer Satisfaction Surveys

OFFICE OF PERSONNEL MANAGEMENT

Federal Register Volume 82, Issue 247 (December 27, 2017)

Page Range		61340-61341
FR Document		2017-27959

The Office of Personnel Management (OPM) intends to submit to the Office of Management and Budget (OMB) a request for review of a currently approved collection, Customer Satisfaction Surveys. Approval of these surveys is necessary to collect information on Federal agency and program performance.

Federal Register, Volume 82 Issue 247 (Wednesday, December 27, 2017)

[Federal Register Volume 82, Number 247 (Wednesday, December 27, 2017)]
[Notices]
[Pages 61340-61341]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2017-27959]


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OFFICE OF PERSONNEL MANAGEMENT


Comment Request for Review of a Revised Information Collection: 
Customer Satisfaction Surveys

AGENCY: Office of Personnel Management.

ACTION: 30-Day notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Office of Personnel Management (OPM) intends to submit to 
the Office of Management and Budget (OMB) a request for review of a 
currently approved collection, Customer Satisfaction Surveys. Approval 
of these surveys is necessary to collect information on Federal agency 
and program performance.

DATES: Comments are encouraged and will be accepted until January 26, 
2018.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget, 725 17th Street 
NW, Washington, DC 20503, Attention: Desk Officer for the Office of 
Personnel Management or sent via electronic mail to 
[email protected] or faxed to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: A copy of this ICR, with applicable 
supporting documentation, may be obtained by contacting Human Resources 
Strategy and Evaluation Solutions, Office of Personnel Management, 1900 
E. Street NW, Washington, DC 20415, Attention: Coty Hoover, or via 
email to [email protected] or via telephone at (202) 
606-1539.

SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act 
of 1995, (Pub. L. 104-13, 44 U.S.C. chapter 35) as amended by the 
Clinger-Cohen Act (Pub. L. 104-106), OPM is soliciting comments for 
this collection. The information collection was previously published in 
the Federal Register on 09/22/2017 at 82 FR 44472 allowing for a 60 day 
public comment period. No comments were received for this information 
collection (OMB No. 3206-0236). The purpose of this notice is to allow 
an additional 30 days for public comments. Comments are particularly 
invited on:
    1. Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    2. Whether our estimate of the public burden of this collection is 
accurate, and based on valid assumptions and methodology; and
    3. Ways in which we can minimize the burden of the collection of 
information on those who are to respond, through the use of the 
appropriate technological collection techniques or other forms of 
information technology.
    OPM's Human Resources Strategy and Evaluation Solutions performs 
assessment and related consultation activities for Federal agencies on 
a reimbursable basis. The assessment is

[[Page 61341]]

authorized by various statutes and regulations: Section 4702 of Title 
5, U.S.C; E.O. 12862; E.O. 13715; Section 1128 of the National Defense 
Authorization Act for Fiscal Year 2004, Public Law 108-136; 5 U.S.C. 
1101 note, 1103(a)(5), 1104, 1302, 3301, 3302, 4702, 7701 note; E.O. 
13197, 66 FR 7853, 3 CFR 748 (2002); E.O. 10577, 12 FR 1259, 3 CFR, 
1954-1958 Comp., p. 218; and Section 4703 of Title 5, United States 
Code.
    This collection request includes surveys we currently use and plan 
to use during the next three years to measure agency performance in 
providing services to meet customer needs. These surveys consist of 
Likert-type, mark-one, and mark-all-that-apply items, and may include a 
small number of open-ended comment items. Administration of OPM's 
Customer Satisfaction Surveys (OMB No. 3206-0236) typically consists of 
approximately 15-20 standard items drawn from an item bank of 
approximately 50 items; client agencies usually add a small number of 
custom items to assess satisfaction with specific products and 
services. The survey is almost always administered electronically.

Analysis

    Agency: Human Resources Strategy and Evaluation Solutions, Office 
of Personnel Management.
    Title: Customer Satisfaction Surveys.
    OMB Number: 3206-0236.
    Frequency: On occasion.
    Affected Public: Individuals and businesses.
    Number of Respondents: Approximately 180,000.
    Estimated Time per Respondent: 7 minutes.
    Total Burden Hours: 21,000 hours.

Office of Personnel Management.
Kathleen M. McGettigan,
Acting Director.
[FR Doc. 2017-27959 Filed 12-26-17; 8:45 am]
 BILLING CODE 6325-43-P

61340 Federal Register / Vol. 82, No. 247 / Wednesday, December 27, 2017 / Notices

Washington, DC 20503, Attention: Desk measure Federal leaders’ effectiveness. the Office of Management and Budget
Officer for the Office of Personnel These surveys all measure leadership (OMB) a request for review of a
Management or sent via electronic mail characteristics. Non-Federal currently approved collection, Customer
to oira_submission@omb.eop.gov or respondents will almost never receive Satisfaction Surveys. Approval of these
faxed to (202) 395–6974. more than one of these surveys. All of surveys is necessary to collect
FOR FURTHER INFORMATION CONTACT: A these surveys consist of Likert-type, information on Federal agency and
copy of this ICR, with applicable mark-one, and mark-all-that-apply program performance.
supporting documentation, may be items, and may include a small number DATES: Comments are encouraged and
obtained by contacting Human of open-ended comment items. OPM’s will be accepted until January 26, 2018.
Resources Strategy and Evaluation Leadership 360TM assessment measures ADDRESSES: Interested persons are
Solutions, Office of Personnel the 28 competencies that comprise the invited to submit written comments on
Management, 1900 E. Street NW, five Executive Core Qualifications and the proposed information collection to
Washington, DC 20415, Attention: Coty Fundamental Competencies in the OPM the Office of Information and Regulatory
Hoover, or via email to Organizational_ leadership model. The assessment Affairs, Office of Management and
Assessment@opm.gov or via telephone consists of 116 items. The assessment is Budget, 725 17th Street NW,
at (202) 606–1539. almost never customized, although Washington, DC 20503, Attention: Desk
SUPPLEMENTARY INFORMATION: As customization to meet an agency’s needs Officer for the Office of Personnel
required by the Paperwork Reduction is possible. OPM’s Leadership Potential Management or sent via electronic mail
Act of 1995, (Pub. L. 104–13, 44 U.S.C. Assessment consists of 104 items to oira_submission@omb.eop.gov or
chapter 35) as amended by the Clinger- focused on identifying individuals faxed to (202) 395–6974.
Cohen Act (Pub. L. 104–106), OPM is ready to move into supervisory FOR FURTHER INFORMATION CONTACT: A
soliciting comments for this collection. positions. OPM’s Leadership Profiler copy of this ICR, with applicable
The information collection was consists of 245 items that measure supporting documentation, may be
previously published in the Federal leadership personality characteristics obtained by contacting Human
Register on 09/22/2017 at 82 FR 44472 within a ‘‘Big 5’’ framework. These Resources Strategy and Evaluation
allowing for a 60 day public comment assessments are almost always Solutions, Office of Personnel
period. No comments were received for administered electronically. Management, 1900 E. Street NW,
this information collection (OMB No. Analysis Washington, DC 20415, Attention: Coty
3206–0253). The purpose of this notice Hoover, or via email to Organizational_
Agency: Human Resources Strategy
is to allow an additional 30 days for Assessment@opm.gov or via telephone
and Evaluation Solutions, Office of
public comments. Comments are at (202) 606–1539.
Personnel Management.
particularly invited on: SUPPLEMENTARY INFORMATION: As
Title: Leadership Assessment Surveys.
1. Whether the proposed collection of OMB Number: 3206–0253. required by the Paperwork Reduction
information is necessary for the proper Frequency: On occasion. Act of 1995, (Pub. L. 104–13, 44 U.S.C.
performance of the functions of the Affected Public: Individuals and chapter 35) as amended by the Clinger-
agency, including whether the government contractors. Cohen Act (Pub. L. 104–106), OPM is
information will have practical utility; Number of Respondents: soliciting comments for this collection.
2. Whether our estimate of the public Approximately 24,030. The information collection was
burden of this collection is accurate, Estimated Time per Respondent: 15 previously published in the Federal
and based on valid assumptions and minutes for the OPM Leadership 360TM Register on 09/22/2017 at 82 FR 44472
methodology; and and Leadership Potential Assessment; allowing for a 60 day public comment
3. Ways in which we can minimize 45 minutes for the Leadership Profiler. period. No comments were received for
the burden of the collection of The latter will almost never be this information collection (OMB No.
information on those who are to administered to non-Federal employees, 3206–0236). The purpose of this notice
respond, through the use of the so the average time is approximately 15 is to allow an additional 30 days for
appropriate technological collection minutes. public comments. Comments are
techniques or other forms of information Total Burden Hours: 6,007 hours. particularly invited on:
technology. 1. Whether the proposed collection of
Office of Personnel Management.
OPM’s Human Resources Strategy and information is necessary for the proper
Evaluation Solutions performs Kathleen M. McGettigan,
performance of the functions of the
assessment and related consultation Acting Director.
agency, including whether the
activities for Federal agencies on a [FR Doc. 2017–27957 Filed 12–26–17; 8:45 am] information will have practical utility;
reimbursable basis. The assessments are BILLING CODE 6325–43–P 2. Whether our estimate of the public
authorized by various statutes and burden of this collection is accurate,
regulations: Section 4702 of Title 5, and based on valid assumptions and
U.S.C; E.O. 12862; E.O. 13715; Section OFFICE OF PERSONNEL methodology; and
1128 of the National Defense MANAGEMENT 3. Ways in which we can minimize
Authorization Act for Fiscal Year 2004, the burden of the collection of
Public Law 108–136; 5 U.S.C. 1101 note, Comment Request for Review of a information on those who are to
1103(a)(5), 1104, 1302, 3301, 3302, Revised Information Collection: respond, through the use of the
4702, 7701 note; E.O. 13197, 66 FR Customer Satisfaction Surveys appropriate technological collection
daltland on DSKBBV9HB2PROD with NOTICES

7853, 3 CFR 748 (2002); E.O. 10577, 12 AGENCY: Office of Personnel techniques or other forms of information
FR 1259, 3 CFR, 1954–1958 Comp., p. Management. technology.
218; and Section 4703 of Title 5, United ACTION: 30-Day notice and request for OPM’s Human Resources Strategy and
States Code. comments. Evaluation Solutions performs
This collection request includes assessment and related consultation
surveys we currently use and plan to SUMMARY: The Office of Personnel activities for Federal agencies on a
use during the next three years to Management (OPM) intends to submit to reimbursable basis. The assessment is

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Federal Register / Vol. 82, No. 247 / Wednesday, December 27, 2017 / Notices 61341

authorized by various statutes and comment on the revision of a currently e.g., permitting electronic submissions
regulations: Section 4702 of Title 5, approved information collection request of responses.
U.S.C; E.O. 12862; E.O. 13715; Section (ICR), Alternative Annuity Election, RI Form RI 20–80 is used for individuals
1128 of the National Defense 20–80. who are eligible to elect whether to
Authorization Act for Fiscal Year 2004, DATES: Comments are encouraged and receive a reduced annuity and a lump-
Public Law 108–136; 5 U.S.C. 1101 note, will be accepted until January 26, 2018. sum payment equal to their retirement
1103(a)(5), 1104, 1302, 3301, 3302, contributions (alternative form of
ADDRESSES: Interested persons are
4702, 7701 note; E.O. 13197, 66 FR annuity) or an unreduced annuity and
invited to submit written comments on
7853, 3 CFR 748 (2002); E.O. 10577, 12 no lump sum.
the proposed information collection to
FR 1259, 3 CFR, 1954–1958 Comp., p.
the Office of Information and Regulatory Analysis
218; and Section 4703 of Title 5, United
Affairs, Office of Management and Agency: Retirement Operations,
States Code.
This collection request includes Budget, 725 17th Street NW, Retirement Services, Office of Personnel
surveys we currently use and plan to Washington, DC 20503, Attention: Desk Management.
use during the next three years to Officer for the Office of Personnel Title: Alternative Annuity Election.
measure agency performance in Management or sent via electronic mail OMB Number: 3206–0168.
providing services to meet customer to oira_submission@omb.eop.gov or Frequency: On occasion.
needs. These surveys consist of Likert- faxed to (202) 395–6974. Affected Public: Individual or
type, mark-one, and mark-all-that-apply FOR FURTHER INFORMATION CONTACT: A Households.
items, and may include a small number copy of this ICR, with applicable Number of Respondents: 200.
of open-ended comment items. supporting documentation, may be Estimated Time per Respondent: 20
Administration of OPM’s Customer obtained by contacting the Retirement minutes.
Satisfaction Surveys (OMB No. 3206– Services Publications Team, Office of Total Burden Hours: 67 hours.
0236) typically consists of Personnel Management, 1900 E Street U.S. Office of Personnel Management.
approximately 15–20 standard items NW, Room 3316–L, Washington, DC Kathleen M. McGettigan,
drawn from an item bank of 20415, Attention: Cyrus S. Benson, or
Acting Director.
approximately 50 items; client agencies sent via electronic mail to
[FR Doc. 2017–27953 Filed 12–26–17; 8:45 am]
usually add a small number of custom Cyrus.Benson@opm.gov or faxed to
BILLING CODE 6325–38–P
items to assess satisfaction with specific (202) 606–0910 or reached via telephone
products and services. The survey is at (202) 606–4808.
almost always administered SUPPLEMENTARY INFORMATION: As
electronically. SECURITIES AND EXCHANGE
required by the Paperwork Reduction
COMMISSION
Analysis Act of 1995, (Pub. L. 104–13, 44 U.S.C.
chapter 35) as amended by the Clinger- [Investment Company Act Release No.
Agency: Human Resources Strategy Cohen Act (Pub. L. 104–106), OPM is 32945; File No. 812–14798]
and Evaluation Solutions, Office of soliciting comments for this collection.
Personnel Management. The information collection (OMB No. TCG BDC, Inc., et al.
Title: Customer Satisfaction Surveys. 3206–0168) was previously published in December 20, 2017.
OMB Number: 3206–0236. the Federal Register on October 18,
Frequency: On occasion. AGENCY: Securities and Exchange
2017, at 82 FR 48540, allowing for a 60- Commission (‘‘Commission’’).
Affected Public: Individuals and day public comment period. No
businesses. ACTION: Notice.
comments were received for this
Number of Respondents: collection. The purpose of this notice is
Approximately 180,000. Notice of application for an order
to allow an additional 30 days for public under Sections 17(d) and 57(i) of the
Estimated Time per Respondent: 7
comments. The Office of Management Investment Company Act of 1940 (the
minutes.
and Budget is particularly interested in ‘‘Act’’) and Rule 17d–1 under the Act to
Total Burden Hours: 21,000 hours.
comments that: permit certain joint transactions
Office of Personnel Management. 1. Evaluate whether the proposed otherwise prohibited by Sections 17(d)
Kathleen M. McGettigan, collection of information is necessary and 57(a)(4) of the Act and Rule 17d–
Acting Director. for the proper performance of the 1 under the Act.
[FR Doc. 2017–27959 Filed 12–26–17; 8:45 am] functions of the agency, including SUMMARY OF APPLICATION: Applicants
BILLING CODE 6325–43–P whether the information will have request an order to permit certain
practical utility; business development companies
2. Evaluate the accuracy of the (‘‘BDCs’’) and closed-end management
OFFICE OF PERSONNEL agency’s estimate of the burden of the investment companies to co-invest in
MANAGEMENT proposed collection of information, portfolio companies with each other and
including the validity of the with affiliated investment funds and
Submission for Review: Alternative methodology and assumptions used;
Annuity Election, RI 20–80 accounts.1
3. Enhance the quality, utility, and
APPLICANTS: TCG BDC, Inc. (‘‘BDC I’’),
AGENCY: Office of Personnel clarity of the information to be
TCG BDC II, Inc. (‘‘BDC II’’), TCG BDC
Management. collected; and
daltland on DSKBBV9HB2PROD with NOTICES

ACTION: 30-Day notice and request for 4. Minimize the burden of the 1 The requested order (‘‘Order’’) would supersede

comments. collection of information on those who an exemptive order issued by the Commission on
are to respond, including through the November 22, 2016 (NF Investment Corp., et al.,
SUMMARY: The Retirement Services, use of appropriate automated, Investment Company Act Release Nos. 32340 (Oct.
27, 2016) (notice) and 32362 (Nov. 22, 2016)
Office of Personnel Management (OPM) electronic, mechanical, or other (order)) (the ‘‘Prior Order’’), with the result that no
offers the general public and other technological collection techniques or person will continue to rely on the Prior Order if
federal agencies the opportunity to other forms of information technology, the Order is granted.

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Document Created: 2017-12-27 02:23:47
Document Modified: 2017-12-27 02:23:47

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		30-Day notice and request for comments.
Dates		Comments are encouraged and will be accepted until January 26, 2018.
Contact		A copy of this ICR, with applicable supporting documentation, may be obtained by contacting Human Resources Strategy and Evaluation Solutions, Office of Personnel Management, 1900 E. Street NW, Washington, DC 20415, Attention: Coty Hoover, or via email to [email protected] or via telephone at (202) 606-1539.
FR Citation		82 FR 61340