83_FR_10590 83 FR 10543 - 30-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

83 FR 10543 - 30-Day Notice of Proposed Information Collection: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF STATE

Federal Register Volume 83, Issue 47 (March 9, 2018)

Page Range10543-10544
FR Document2018-04735

The Department of State has submitted the information collection described below to the Office of Management and Budget (OMB) for approval. In accordance with the Paperwork Reduction Act of 1995 we are requesting comments on this collection from all interested individuals and organizations. The purpose of this Notice is to allow 30 days for public comment.

Federal Register, Volume 83 Issue 47 (Friday, March 9, 2018)
[Federal Register Volume 83, Number 47 (Friday, March 9, 2018)]
[Notices]
[Pages 10543-10544]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-04735]


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DEPARTMENT OF STATE

[Public Notice:10344]


30-Day Notice of Proposed Information Collection: Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery

ACTION: Notice of request for public comment and submission to OMB of 
proposed collection of information.

-----------------------------------------------------------------------

SUMMARY: The Department of State has submitted the information 
collection described below to the Office of Management and Budget (OMB) 
for approval. In accordance with the Paperwork Reduction Act of 1995 we 
are requesting comments on this collection from all interested

[[Page 10544]]

individuals and organizations. The purpose of this Notice is to allow 
30 days for public comment.

DATES: Submit comments directly to the Office of Management and Budget 
(OMB) up to April 9, 2018.

ADDRESSES: Direct comments to the Department of State Desk Officer in 
the Office of Information and Regulatory Affairs at the Office of 
Management and Budget (OMB). You may submit comments by the following 
methods:
     Email: oira_submission@omb.eop.gov. You must include the 
DS form number, information collection title, and the OMB control 
number in the subject line of your message.
     Fax: 202-395-5806. Attention: Desk Officer for Department 
of State.

FOR FURTHER INFORMATION CONTACT: Direct requests for additional 
information regarding the collection listed in this notice, including 
requests for copies of the proposed collection instrument and 
supporting documents, to Pamela Watkins, Department of State, Office of 
Directives Management, 1800 G Street NW, Suite 2400, Washington, DC 
20522-2202 who may be reached at watkinspk@state.gov.

SUPPLEMENTARY INFORMATION: 
     Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery.
     OMB Control Number: 1405-0193.
     Type of Request: Extension of a Currently Approved 
Collection.
     Originating Office: Office of Directives Management, A/
GIS/DIR.
     Form Number: Various public surveys.
     Respondents: Individuals responding to Department of State 
customer service evaluation requests.
     Estimated Number of Respondents: 1,000,000.
     Estimated Number of Responses: 1,000,000.
     Average Time per Response: 3.5 minutes.
     Total Estimated Burden Time: 58,333 annual hours.
     Frequency: Once per request.
     Obligation to Respond: Voluntary.
    We are soliciting public comments to permit the Department to:
     Evaluate whether the proposed information collection is 
necessary for the proper functions of the Department.
     Evaluate the accuracy of our estimate of the time and cost 
burden for this proposed collection, including the validity of the 
methodology and assumptions used.
     Enhance the quality, utility, and clarity of the 
information to be collected.
     Minimize the reporting burden on those who are to respond, 
including the use of automated collection techniques or other forms of 
information technology.
    Please note that comments submitted in response to this Notice are 
public record. Before including any detailed personal information, you 
should be aware that your comments as submitted, including your 
personal information, will be available for public review.

Abstract of Proposed Collection

    A 60-day notice for public comment was published on December 15, 
2017 (82 FR 59943). No responsive comments were received. This renewal 
request increases the number of respondents from 325,000 to 1,000,000 
to continue to allow the Department to collect qualitative customer 
feedback in an efficient, timely manner, in accordance with the 
Administration's commitment to improving service delivery.

Methodology

    Respondents will fill out a brief customer survey after completing 
their interaction with a Department Program Office or Embassy. Surveys 
are designed to gather feedback on the customer's experiences.

Janet Freer,
Director, Office of Directives Management, Department of State.
[FR Doc. 2018-04735 Filed 3-8-18; 8:45 am]
 BILLING CODE 4710-24-P



                                                                                Federal Register / Vol. 83, No. 47 / Friday, March 9, 2018 / Notices                                                10543

                                             2. Statutory Basis                                       Exchange believes that the proposed                   Commission process and review your
                                                The Exchange believes that the                        rule change reflects this competitive                 comments more efficiently, please use
                                             proposed rule change is consistent with                  environment.                                          only one method. The Commission will
                                             Section 6(b) of the Act,6 in general, and                                                                      post all comments on the Commission’s
                                                                                                      C. Self-Regulatory Organization’s
                                             furthers the objectives of Sections                                                                            internet website (http://www.sec.gov/
                                                                                                      Statement on Comments on the
                                             6(b)(4) and (5) of the Act,7 in particular,                                                                    rules/sro.shtml). Copies of the
                                                                                                      Proposed Rule Change Received From
                                             because it provides for the equitable                                                                          submission, all subsequent
                                                                                                      Members, Participants, or Others
                                             allocation of reasonable dues, fees, and                                                                       amendments, all written statements
                                             other charges among its members,                           No written comments were solicited                  with respect to the proposed rule
                                             issuers and other persons using its                      or received with respect to the proposed              change that are filed with the
                                             facilities and does not unfairly                         rule change.                                          Commission, and all written
                                             discriminate between customers,                          III. Date of Effectiveness of the                     communications relating to the
                                             issuers, brokers or dealers.                             Proposed Rule Change and Timing for                   proposed rule change between the
                                                The Exchange believes that the                        Commission Action                                     Commission and any person, other than
                                             proposed modification to the Messages                                                                          those that may be withheld from the
                                             Fees is reasonable, equitable, and not                      The foregoing rule change is effective             public in accordance with the
                                             unfairly discriminatory because it                       upon filing pursuant to Section                       provisions of 5 U.S.C. 552, will be
                                             should still encourage market                            19(b)(3)(A) 9 of the Act and                          available for website viewing and
                                             participants to be rational and efficient                subparagraph (f)(2) of Rule 19b–4 10                  printing in the Commission’s Public
                                             in the use of the Exchange’s system                      thereunder, because it establishes a due,             Reference Room, 100 F Street NE,
                                             capacity, which benefits all market                      fee, or other charge imposed by the                   Washington, DC 20549 on official
                                             participants. The proposed calculation                   Exchange.                                             business days between the hours of
                                             basis is reasonable because it would                        At any time within 60 days of the                  10:00 a.m. and 3:00 p.m. Copies of the
                                             apply to all market participants that are                filing of such proposed rule change, the              filing also will be available for
                                             subject to the Messages Fee.                             Commission summarily may                              inspection and copying at the principal
                                                                                                      temporarily suspend such rule change if               office of the Exchange. All comments
                                             B. Self-Regulatory Organization’s                        it appears to the Commission that such                received will be posted without change.
                                             Statement on Burden on Competition                       action is necessary or appropriate in the             Persons submitting comments are
                                                In accordance with Section 6(b)(8) of                 public interest, for the protection of                cautioned that we do not redact or edit
                                             the Act,8 the Exchange does not believe                  investors, or otherwise in furtherance of             personal identifying information from
                                             that the proposed rule change would                      the purposes of the Act. If the                       comment submissions. You should
                                             impose any burden on competition that                    Commission takes such action, the                     submit only information that you wish
                                             is not necessary or appropriate in                       Commission shall institute proceedings                to make available publicly. All
                                             furtherance of the purposes of the Act.                  under Section 19(b)(2)(B) 11 of the Act to            submissions should refer to File
                                             The Exchange believes the proposed                       determine whether the proposed rule                   Number SR–NYSEAMER–2018–06 and
                                             changes to the Messages Fees would not                   change should be approved or                          should be submitted on or before March
                                             place an unfair burden on competition                    disapproved.                                          30, 2018.
                                             as it would continue to encourage
                                                                                                      IV. Solicitation of Comments                            For the Commission, by the Division of
                                             efficient use of Exchange bandwidth
                                                                                                        Interested persons are invited to                   Trading and Markets, pursuant to delegated
                                             and would apply to all market                                                                                  authority.12
                                             participants that are subject to the                     submit written data, views, and
                                                                                                      arguments concerning the foregoing,                   Eduardo A. Aleman,
                                             Messages Fee.
                                                To the extent that these purposes are                 including whether the proposed rule                   Assistant Secretary.
                                             achieved, the Exchange believes that the                 change is consistent with the Act.                    [FR Doc. 2018–04787 Filed 3–8–18; 8:45 am]
                                             proposed changes would enhance the                       Comments may be submitted by any of                   BILLING CODE 8011–01–P
                                             quality of the Exchange’s markets and                    the following methods:
                                             increase the volume of orders directed
                                                                                                      Electronic Comments
                                             to the Exchange. In turn, all the                                                                              DEPARTMENT OF STATE
                                             Exchange’s market participants would                        • Use the Commission’s internet
                                                                                                                                                            [Public Notice:10344]
                                             benefit from the improved market                         comment form (http://www.sec.gov/
                                             liquidity. If the proposed changes make                  rules/sro.shtml); or                                  30-Day Notice of Proposed Information
                                             the Exchange a more attractive                              • Send an email to rule-comments@                  Collection: Generic Clearance for the
                                             marketplace for market participants at                   sec.gov. Please include File Number SR–               Collection of Qualitative Feedback on
                                             other exchanges, such market                             NYSEAMER–2018–06 on the subject                       Agency Service Delivery
                                             participants are welcome to become                       line.
                                             ATP Holders.                                             Paper Comments                                        ACTION:Notice of request for public
                                                The Exchange notes that it operates in                                                                      comment and submission to OMB of
                                             a highly competitive market in which                        • Send paper comments in triplicate                proposed collection of information.
                                             market participants can readily favor                    to Brent J. Fields, Secretary, Securities
                                             competing venues. In such an                             and Exchange Commission, 100 F Street                 SUMMARY:   The Department of State has
                                             environment, the Exchange must                           NE, Washington, DC 20549–1090.                        submitted the information collection
                                             continually review, and consider                         All submissions should refer to File                  described below to the Office of
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                                             adjusting, its fees and credits to remain                Number SR–NYSEAMER–2018–06. This                      Management and Budget (OMB) for
                                             competitive with other exchanges. For                    file number should be included on the                 approval. In accordance with the
                                             the reasons described above, the                         subject line if email is used. To help the            Paperwork Reduction Act of 1995 we
                                                                                                                                                            are requesting comments on this
                                               6 15 U.S.C. 78f(b).                                      9 15 U.S.C. 78s(b)(3)(A).                           collection from all interested
                                               7 15 U.S.C. 78f(b)(4) and (5).                           10 17 CFR 240.19b–4(f)(2).
                                               8 15 U.S.C. 78f(b)(8).                                   11 15 U.S.C. 78s(b)(2)(B).                            12 17   CFR 200.30–3(a)(12).



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                                             10544                           Federal Register / Vol. 83, No. 47 / Friday, March 9, 2018 / Notices

                                             individuals and organizations. The                        • Minimize the reporting burden on                  Affairs at the Office of Management and
                                             purpose of this Notice is to allow 30                   those who are to respond, including the               Budget (OMB). You may submit
                                             days for public comment.                                use of automated collection techniques                comments by the following methods:
                                             DATES: Submit comments directly to the                  or other forms of information                            • Email: oira_submission@
                                             Office of Management and Budget                         technology.                                           omb.eop.gov. You must include the DS
                                             (OMB) up to April 9, 2018.                                Please note that comments submitted                 form number, information collection
                                             ADDRESSES: Direct comments to the
                                                                                                     in response to this Notice are public                 title, and the OMB control number in
                                             Department of State Desk Officer in the                 record. Before including any detailed                 the subject line of your message.
                                             Office of Information and Regulatory                    personal information, you should be                      • Fax: 202–395–5806. Attention: Desk
                                             Affairs at the Office of Management and                 aware that your comments as submitted,                Officer for Department of State.
                                             Budget (OMB). You may submit                            including your personal information,                  SUPPLEMENTARY INFORMATION:
                                             comments by the following methods:                      will be available for public review.                     • Title of Information Collection:
                                                • Email: oira_submission@                            Abstract of Proposed Collection                       Supplemental SIV Chief of Mission
                                             omb.eop.gov. You must include the DS                                                                          Application.
                                             form number, information collection
                                                                                                        A 60-day notice for public comment                    • OMB Control Number: 1405–0134.
                                             title, and the OMB control number in
                                                                                                     was published on December 15, 2017                       • Type of Request: Revision of a
                                                                                                     (82 FR 59943). No responsive comments                 Currently Approved Collection.
                                             the subject line of your message.
                                                • Fax: 202–395–5806. Attention: Desk
                                                                                                     were received. This renewal request                      • Originating Office: Bureau of
                                                                                                     increases the number of respondents                   Consular Affairs, Visa Office (CA/VO/L/
                                             Officer for Department of State.
                                                                                                     from 325,000 to 1,000,000 to continue to              R).
                                             FOR FURTHER INFORMATION CONTACT:                        allow the Department to collect                          • Form Number: DS–157.
                                             Direct requests for additional                          qualitative customer feedback in an                      • Respondents: Afghan Special
                                             information regarding the collection                    efficient, timely manner, in accordance               Immigrant Visa Applicants.
                                             listed in this notice, including requests               with the Administration’s commitment                     • Estimated Number of Respondents:
                                             for copies of the proposed collection                   to improving service delivery.                        8,700.
                                             instrument and supporting documents,                                                                             • Estimated Number of Responses:
                                             to Pamela Watkins, Department of State,                 Methodology                                           8,700.
                                             Office of Directives Management, 1800                     Respondents will fill out a brief                      • Average Time per Response: 1 hour.
                                             G Street NW, Suite 2400, Washington,                    customer survey after completing their                   • Total Estimated Burden Time: 8,700
                                             DC 20522–2202 who may be reached at                     interaction with a Department Program                 hours.
                                             watkinspk@state.gov.                                    Office or Embassy. Surveys are designed                  • Frequency: Once per respondent.
                                             SUPPLEMENTARY INFORMATION:                              to gather feedback on the customer’s                     • Obligation To Respond: Required to
                                                • Title of Information Collection:                   experiences.                                          Obtain or Retain a Benefit.
                                             Generic Clearance for the Collection of                                                                          We are soliciting public comments to
                                                                                                     Janet Freer,                                          permit the Department to:
                                             Qualitative Feedback on Agency Service
                                             Delivery.                                               Director, Office of Directives Management,               • Evaluate whether the proposed
                                                                                                     Department of State.
                                                • OMB Control Number: 1405–0193.                                                                           information collection is necessary for
                                                • Type of Request: Extension of a                    [FR Doc. 2018–04735 Filed 3–8–18; 8:45 am]            the proper functions of the Department.
                                             Currently Approved Collection.                          BILLING CODE 4710–24–P                                   • Evaluate the accuracy of our
                                                • Originating Office: Office of                                                                            estimate of the time and cost burden for
                                             Directives Management, A/GIS/DIR.                                                                             this proposed collection, including the
                                                • Form Number: Various public                        DEPARTMENT OF STATE                                   validity of the methodology and
                                             surveys.                                                [Public Notice: 10312]                                assumptions used.
                                                • Respondents: Individuals                                                                                    • Enhance the quality, utility, and
                                             responding to Department of State                       30-Day Notice of Proposed Information                 clarity of the information to be
                                             customer service evaluation requests.                   Collection: Supplemental SIV Chief of                 collected.
                                                • Estimated Number of Respondents:                   Mission Application                                      • Minimize the reporting burden on
                                             1,000,000.                                                                                                    those who are to respond, including the
                                                • Estimated Number of Responses:                     ACTION:Notice of request for public                   use of automated collection techniques
                                             1,000,000.                                              comment and submission to OMB of                      or other forms of information
                                                • Average Time per Response: 3.5                     proposed collection of information.                   technology.
                                             minutes.                                                                                                         Please note that comments submitted
                                                • Total Estimated Burden Time:                       SUMMARY:   The Department of State has
                                                                                                                                                           in response to this Notice are public
                                             58,333 annual hours.                                    submitted the information collection
                                                                                                                                                           record. Before including any detailed
                                                • Frequency: Once per request.                       described below to the Office of
                                                                                                                                                           personal information, you should be
                                                • Obligation to Respond: Voluntary.                  Management and Budget (OMB) for
                                                                                                                                                           aware that your comments as submitted,
                                                We are soliciting public comments to                 approval. In accordance with the
                                                                                                                                                           including your personal information,
                                             permit the Department to:                               Paperwork Reduction Act of 1995 we
                                                                                                                                                           will be available for public review.
                                                • Evaluate whether the proposed                      are requesting comments on this
                                             information collection is necessary for                 collection from all interested                        Abstract of Proposed Collection
                                             the proper functions of the Department.                 individuals and organizations. The                      Department of State uses Form DS–
                                                • Evaluate the accuracy of our                       purpose of this Notice is to allow 30                 157 (Supplemental SIV Chief of Mission
                                                                                                     days for public comment.
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                                             estimate of the time and cost burden for                                                                      Application) in order to facilitate the
                                             this proposed collection, including the                 DATES: Submit comments directly to the                Chief of Mission approval process
                                             validity of the methodology and                         Office of Management and Budget                       required for special immigrant visa
                                             assumptions used.                                       (OMB) up to April 9, 2018.                            (SIV) applicants under section 602(b) of
                                                • Enhance the quality, utility, and                  ADDRESSES: Direct comments to the                     the Afghan Allies Protection Act of 2009
                                             clarity of the information to be                        Department of State Desk Officer in the               (Pub. L. 111–8). The information
                                             collected.                                              Office of Information and Regulatory                  requested on the form is limited to that


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Document Created: 2018-03-09 03:48:42
Document Modified: 2018-03-09 03:48:42
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice of request for public comment and submission to OMB of proposed collection of information.
DatesSubmit comments directly to the Office of Management and Budget (OMB) up to April 9, 2018.
ContactDirect requests for additional information regarding the collection listed in this notice, including requests for copies of the proposed collection instrument and supporting documents, to Pamela Watkins, Department of State, Office of Directives Management, 1800 G Street NW, Suite 2400, Washington, DC 20522-2202 who may be reached at [email protected]
FR Citation83 FR 10543 

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