83 FR 18392 - Notice and Request for Comments

DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety Administration

Federal Register Volume 83, Issue 81 (April 26, 2018)

Page Range		18392-18393
FR Document		2018-08753

In compliance with the Paperwork Reduction Act of 1995. The notice announces that the Information Collection Request (ICR) abstracted below will be forwarded to the Office of Management and Budget (OMB) for review and comments. A Federal Register Notice with a 60-day comment period soliciting comments on the following information collection was published on January 9, 2018.

Federal Register, Volume 83 Issue 81 (Thursday, April 26, 2018)

[Federal Register Volume 83, Number 81 (Thursday, April 26, 2018)]
[Notices]
[Pages 18392-18393]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-08753]


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DEPARTMENT OF TRANSPORTATION

National Highway Traffic Safety Administration

[Docket No. NHTSA-2017-0106]


Notice and Request for Comments

AGENCY: National Highway Traffic Safety Administration (NHTSA), 
Department of Transportation (DOT).

[[Page 18393]]


ACTION: Notice and request for comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995. The 
notice announces that the Information Collection Request (ICR) 
abstracted below will be forwarded to the Office of Management and 
Budget (OMB) for review and comments. A Federal Register Notice with a 
60-day comment period soliciting comments on the following information 
collection was published on January 9, 2018.

DATES: Comments must be submitted on or before May 29, 2018.

ADDRESSES: Send comments regarding the burden estimate, including 
suggestions for reducing the burden, to the Office of Management and 
Budget, Attention: Desk Officer for the Office of the Secretary of 
Transportation, 725 17th Street NW, Washington, DC 20503.

FOR FURTHER INFORMATION CONTACT: Walter Culbreath, Office of Chief 
Information Officer, National Highway Traffic Safety Administration, 
1200 New Jersey Ave. SE, W51-316, Washington, DC 20590. Walter 
Culbreath's phone number is 202-366-1566.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 2127-0682.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of Request: Extension of a currently approved collection.
    Abstract: The proposed information collection activity provides a 
means to garner qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery.
    This feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on the Agency's services will be unavailable.
    The Agency will only submit a collection for approval under this 
generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     Any collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and is not retained;
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of the agency (if 
released, the agency must indicate the qualitative nature of the 
information);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information; 
the collections will not be designed or expected to yield statistically 
reliable results or used as though the results are generalizable to the 
population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, information collections will not result in any 
new system of records containing privacy information and will not ask 
questions of a sensitive nature, such as sexual behavior and attitudes, 
religious beliefs, and other matters commonly considered private.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Frequency: Once per request.
    Number of Respondents: 113,582.
    Estimated Annual Burden Hours: 20,204.
    ADDRESSES: Send comments regarding the burden estimate, including 
suggestions for reducing the burden, to the Office of Management and 
Budget, Attention: Desk Officer for the Office of the Secretary of 
Transportation, 725 17th Street NW, Washington, DC 20503.
    Comments are invited on: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Department, including whether the information will have practical 
utility; the accuracy of the Department's estimate of the burden of the 
proposed information collection; ways to enhance the quality, utility 
and clarity of the information to be collected; and ways to minimize 
the burden of the collection of information on respondents, including 
the use of automated collection techniques or other forms of 
information technology.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
Chapter 35, as amended; and 49 CFR 1:48.

Kevin J. Mahoney,
Director, Office of Information Technology.
[FR Doc. 2018-08753 Filed 4-25-18; 8:45 am]
 BILLING CODE 4910-59-P

Federal Register / Vol. 83, No. 81 / Thursday, April 26, 2018 / Notices 18393

Notice and request for
ACTION: will be assessed to plan and inform collection, and any testing procedures
comments. efforts to improve or maintain the that were or will be undertaken prior to
quality of service offered to the public. fielding the study. Depending on the
SUMMARY: In compliance with the If this information is not collected, vital degree of influence the results are likely
Paperwork Reduction Act of 1995. The feedback from customers and to have, such collections may still be
notice announces that the Information stakeholders on the Agency’s services eligible for submission for other generic
Collection Request (ICR) abstracted will be unavailable. mechanisms that are designed to yield
below will be forwarded to the Office of The Agency will only submit a quantitative results.
Management and Budget (OMB) for collection for approval under this As a general matter, information
review and comments. A Federal generic clearance if it meets the collections will not result in any new
Register Notice with a 60-day comment following conditions: system of records containing privacy
period soliciting comments on the • The collections are voluntary; information and will not ask questions
following information collection was • The collections are low-burden for of a sensitive nature, such as sexual
published on January 9, 2018. respondents (based on considerations of behavior and attitudes, religious beliefs,
DATES: Comments must be submitted on total burden hours, total number of and other matters commonly considered
or before May 29, 2018. respondents, or burden-hours per private.
ADDRESSES: Send comments regarding respondent) and are low-cost for both Affected Public: Individuals and
the burden estimate, including the respondents and the Federal Households, Businesses and
suggestions for reducing the burden, to Government; Organizations, State, Local or Tribal
the Office of Management and Budget, • The collections are non- Government.
Attention: Desk Officer for the Office of controversial and do not raise issues of Frequency: Once per request.
the Secretary of Transportation, 725 concern to other Federal agencies; Number of Respondents: 113,582.
17th Street NW, Washington, DC 20503. • Any collection is targeted to the Estimated Annual Burden Hours:
solicitation of opinions from 20,204.
FOR FURTHER INFORMATION CONTACT: ADDRESSES: Send comments regarding
respondents who have experience with
Walter Culbreath, Office of Chief the program or may have experience the burden estimate, including
Information Officer, National Highway with the program in the near future; suggestions for reducing the burden, to
Traffic Safety Administration, 1200 New • Personally identifiable information the Office of Management and Budget,
Jersey Ave. SE, W51–316, Washington, (PII) is collected only to the extent Attention: Desk Officer for the Office of
DC 20590. Walter Culbreath’s phone necessary and is not retained; the Secretary of Transportation, 725
number is 202–366–1566. • Information gathered is intended to 17th Street NW, Washington, DC 20503.
SUPPLEMENTARY INFORMATION: be used only internally for general Comments are invited on: Whether
Title: Generic Clearance for the service improvement and program the proposed collection of information
Collection of Qualitative Feedback on management purposes and is not is necessary for the proper performance
Agency Service Delivery. intended for release outside of the of the functions of the Department,
OMB Control Number: 2127–0682. agency (if released, the agency must including whether the information will
Title: Generic Clearance for the indicate the qualitative nature of the have practical utility; the accuracy of
Collection of Qualitative Feedback on information); the Department’s estimate of the burden
Agency Service Delivery. • Information gathered will not be of the proposed information collection;
Type of Request: Extension of a used for the purpose of substantially ways to enhance the quality, utility and
currently approved collection. informing influential policy decisions; clarity of the information to be
Abstract: The proposed information and collected; and ways to minimize the
collection activity provides a means to • Information gathered will yield burden of the collection of information
garner qualitative customer and qualitative information; the collections on respondents, including the use of
stakeholder feedback in an efficient, will not be designed or expected to automated collection techniques or
timely manner, in accordance with the yield statistically reliable results or used other forms of information technology.
Administration’s commitment to as though the results are generalizable to
Authority: The Paperwork Reduction Act
improving service delivery. the population of study. of 1995; 44 U.S.C. Chapter 35, as amended;
This feedback will provide insights Feedback collected under this generic and 49 CFR 1:48.
into customer or stakeholder clearance provides useful information,
perceptions, experiences and but it does not yield data that can be Kevin J. Mahoney,
expectations, provide an early warning generalized to the overall population. Director, Office of Information Technology.
of issues with service, or focus attention This type of generic clearance for [FR Doc. 2018–08753 Filed 4–25–18; 8:45 am]
on areas where communication, training qualitative information will not be used BILLING CODE 4910–59–P
or changes in operations might improve for quantitative information collections
delivery of products or services. These that are designed to yield reliably
collections will allow for ongoing, actionable results, such as monitoring DEPARTMENT OF THE TREASURY
collaborative and actionable trends over time or documenting
communications between the Agency program performance. Such data uses Internal Revenue Service
and its customers and stakeholders. It require more rigorous designs that
will also allow feedback to contribute address: The target population to which Advisory Group to the Internal
directly to the improvement of program generalizations will be made, the Revenue Service Tax Exempt and
amozie on DSK30RV082PROD with NOTICES

management. sampling frame, the sample design Government Entities Division (TE/GE);
The solicitation of feedback will target (including stratification and clustering), Meeting
areas such as: Timeliness, the precision requirements or power AGENCY: Internal Revenue Service (IRS);
appropriateness, accuracy of calculations that justify the proposed Tax Exempt and Government Entities
information, courtesy, efficiency of sample size, the expected response rate, Division, Treasury.
service delivery, and resolution of methods for assessing potential non-
ACTION: Notice.
issues with service delivery. Responses response bias, the protocols for data

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Document Created: 2018-11-02 08:19:39
Document Modified: 2018-11-02 08:19:39

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice and request for comments.
Dates		Comments must be submitted on or before May 29, 2018.
Contact		Walter Culbreath, Office of Chief Information Officer, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, W51-316, Washington, DC 20590. Walter Culbreath's phone number is 202-366-1566.
FR Citation		83 FR 18392

83 FR 18392 - Notice and Request for Comments

DEPARTMENT OF TRANSPORTATIONNational Highway Traffic Safety Administration

Federal Register Volume 83, Issue 81 (April 26, 2018)

DEPARTMENT OF TRANSPORTATION
National Highway Traffic Safety Administration