83_FR_35154 83 FR 35012 - Draft Indian Health Service Strategic Plan Fiscal Year 2018-2022

83 FR 35012 - Draft Indian Health Service Strategic Plan Fiscal Year 2018-2022

DEPARTMENT OF HEALTH AND HUMAN SERVICES
Indian Health Service

Federal Register Volume 83, Issue 142 (July 24, 2018)

Page Range35012-35016
FR Document2018-15740

The Indian Health Service (IHS) is developing an Agency-wide Strategic Plan to guide the work and strengthen partnerships with Tribes and Urban Indian Organizations. The IHS is seeking public comment on its Draft IHS Strategic Plan fiscal year (FY) 2018-2022 (Draft IHS Strategic Plan FY 2018-2022). Additionally, notice is given that the IHS will conduct a Tribal Consultation and Urban Indian Confer regarding the Draft IHS Strategic Plan FY 2018-2022. In addition to the virtual town hall sessions, the IHS will seek other opportunities to solicit input from Tribal and Urban Indian programs on the Draft IHS Strategic Plan FY 2018-2022 during the comment period. For IHS Strategic Plan events during the comment period, please check the IHS Event Calendar at: https://www.ihs.gov/ihscalendar/.

Federal Register, Volume 83 Issue 142 (Tuesday, July 24, 2018)
[Federal Register Volume 83, Number 142 (Tuesday, July 24, 2018)]
[Notices]
[Pages 35012-35016]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-15740]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Indian Health Service


Draft Indian Health Service Strategic Plan Fiscal Year 2018-2022

AGENCY: Indian Health Service, IHS.

ACTION: Request for comments; notice of Tribal Consultation and Urban 
Indian Confer.

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SUMMARY: The Indian Health Service (IHS) is developing an Agency-wide 
Strategic Plan to guide the work and strengthen partnerships with 
Tribes and Urban Indian Organizations. The IHS is

[[Page 35013]]

seeking public comment on its Draft IHS Strategic Plan fiscal year (FY) 
2018-2022 (Draft IHS Strategic Plan FY 2018-2022). Additionally, notice 
is given that the IHS will conduct a Tribal Consultation and Urban 
Indian Confer regarding the Draft IHS Strategic Plan FY 2018-2022. In 
addition to the virtual town hall sessions, the IHS will seek other 
opportunities to solicit input from Tribal and Urban Indian programs on 
the Draft IHS Strategic Plan FY 2018-2022 during the comment period. 
For IHS Strategic Plan events during the comment period, please check 
the IHS Event Calendar at: https://www.ihs.gov/ihscalendar/.

DATES: Comments due by August 23, 2018.
    The IHS virtual town hall sessions:
    1. Urban Indian Confer on August 3 2018, from 2:00 p.m.-3:30 p.m. 
(Eastern Time).
    2. Tribal Consultation on August 6, 2018, from 2:00 p.m.-3:30 p.m. 
(Eastern Time).

ADDRESSES: Written comments on the Draft IHS Strategic Plan FY 2018-
2022 may be provided by email, or by United States (U.S.) postal mail.
    E-mail addresses are as follows:
    For Tribes: consultation@ihs.gov.
    For Urban Indian Organizations: urbanconfer@ihs.gov.
    For IHS Employees and the General Public: IHSStrategicPlan@ihs.gov.
    Please use ``DRAFT IHS STRATEGIC PLAN FY 2018-2022'' as the subject 
line.
    U.S. Postal Mail: RADM Michael D. Weahkee, MBA, MHSA, Acting 
Director, ATTN: Draft IHS Strategic Plan FY 2018-2022, Indian Health 
Service, 5600 Fishers Lane, Mailstop: 08E86, Rockville, Maryland 20857.

FOR FURTHER INFORMATION CONTACT: CAPT Francis Frazier, Director, Office 
of Public Health Support, IHS, 5600 Fishers Lane, Mail Stop: 09E10D, 
Rockville, Maryland 20857. Telephone (301) 443-0222 (This is not a 
toll[dash]free number).

SUPPLEMENTARY INFORMATION: The IHS participated in a strategic planning 
process informed by feedback received from Tribes, Urban Indian 
Organizations, and staff, as described in more detail below, to develop 
the Draft IHS Strategic Plan FY 2018-2022 for consideration. The IHS is 
committed to improving health care delivery services and enhancing 
critical public health services to strengthen the health status of 
American Indian and Alaska Native people throughout the health system.
    The Draft IHS Strategic Plan FY 2018-2022 includes a revised IHS 
Mission statement, a new IHS Vision statement, and articulates how the 
IHS will achieve its mission through three strategic goals. The three 
strategic goals are: (1) To ensure that comprehensive, culturally 
acceptable personal and public health services are available and 
accessible to American Indian and Alaska Native people; (2) To promote 
excellence and quality through innovation of the Indian health system 
into an optimally performing organization; and (3) To strengthen IHS 
program management and operations. Each goal is supported by objectives 
and strategies. To review the current IHS Mission statement and 
priorities, please visit: https://www.ihs.gov/aboutihs/overview/.
    The strategic planning Consultation and Confer process is an 
opportunity for the IHS to further refine and strengthen the Draft IHS 
Strategic Plan FY 2018-2022. The IHS appreciates the invaluable 
feedback received to date on the Draft IHS Strategic Plan FY 2018-2022 
and seeks to ensure all Agency stakeholders have the opportunity to 
comment. As we build on the current Draft IHS Strategic Plan FY 2018-
2022, we look forward to receiving your comments by August 23, 2018.
    The Urban Indian Confer on August 3, 2018, and the Tribal 
Consultation on August 6, 2018, will be held telephonically and by 
webinar. A letter will be sent to Urban Indian Organization Leaders and 
Tribal Leaders to notify them about details associated with conference 
call and webinar schedules and call-in information.
    To develop the Draft IHS Strategic Plan FY 2018-2022, the IHS used 
a process similar to the U.S. Department of Health and Human Services 
(HHS) Strategic Plan FY 2018-2022, including use of goals; objectives 
and strategies; environmental scans; Strengths, Weaknesses, 
Opportunities, and Threats (SWOT) analysis; and workgroup 
participation. The environmental scan reviewed several IHS Areas, 
Headquarters Offices, and other available documents, and the SWOT 
exercise was conducted with IHS staff. Informed by these documents and 
analysis, the IHS developed an initial framework for review and comment 
by Tribes, Urban Indian Organizations, and IHS staff. The IHS first 
initiated Tribal Consultation and Urban Indian Confer on the IHS 
Strategic Plan initial framework on September 15, 2017, and formed an 
IHS Federal-Tribal Strategic Planning Workgroup (workgroup) to review 
all comments and recommend a list of final goals and objectives for IHS 
leadership review and approval.
    During the initial framework comment period (September 15, 2017-
October 31, 2017), the IHS held listening sessions, presented at Tribal 
meetings, and held conference calls with Tribal and Urban Indian 
Organization leaders. The workgroup membership included IHS staff at 
the Area, Service Unit, and Headquarters levels (including a 
representative from the IHS Office of Urban Indian Health Programs); 
Tribal leaders or their designees. The workgroup reviewed the comments 
received from 150 Tribes, Tribal Organizations, Urban Indian 
Organizations and IHS staff on the initial framework and suggested 
strategies during six meetings over a 3-month period, resulting in 
final recommendations on the IHS Mission, Vision, Goals, Objectives, 
and Strategies. These recommendations are the basis of the Draft IHS 
Strategic Plan FY 2018-2022.
    Since initiating Tribal Consultation and Urban Indian Confer on the 
IHS Strategic Plan initial framework, the IHS has issued four letters 
to Tribal Leaders and Urban Indian Organization Leaders to update 
Tribes and Urban Indian Organizations on progress. Additionally, the 
IHS issued several communications stating that comments on the Draft 
IHS Strategic Plan FY 2018-2022 will be accepted throughout the 
strategic planning process. The IHS strategic planning Web site 
includes more information about the IHS strategic plan timeline, as 
well as links to the Tribal Leader letters, Urban Indian Organization 
Leader letters, and workgroup activities.
    The IHS values all feedback and input regarding the Draft IHS 
Strategic Plan FY 2018-2022 and invites Tribes, Tribal Leaders, and/or 
their designees to Consult and Urban Indian Organization Leaders to 
Confer on the Draft IHS Strategic Plan FY 2018-2022. Tribal 
Consultation will be conducted with elected or appointed leaders of 
Tribal Governments and their designated representatives. Those wishing 
to participate in the Tribal Consultation as a designee must have a 
copy of a letter signed by an elected or appointed Tribal official or 
their designee that authorizes them to serve as the representative of 
the Tribe. Urban Indian Confer will be conducted with recognized 
representatives from Urban Indian Organizations, as defined by 25 
U.S.C. 1603(29). Representatives from other Tribal Organizations and 
Native non-profit organizations are welcome as observers. Those wishing 
to be recognized representatives from Urban Indian Organizations should 
provide documentation that their organization meets the definition at 
25 U.S.C. 1603(29) and that the selected participant has the official 
capacity to

[[Page 35014]]

represent the organization. This documentation should be submitted by 
e-mail no later than 3 days in advance of the Tribal Consultation and 
Urban Indian Confer session to the address that follows: 
IHSStrategicPlan@ihs.gov.
    The text of the Draft IHS Strategic Plan FY 2018-2022 is available 
at the IHS Web site at: https://www.ihs.gov/strategicplan/and below.

Indian Health Service (IHS)

Draft IHS Strategic Plan Fiscal Year 2018-2022

    The Indian Health Service (IHS) provides a wide range of 
clinical, public health, community and facilities infrastructure 
services to approximately 2.2 million American Indians and Alaska 
Natives (AI/AN) from 573 federally recognized Tribes in 37 States. 
Comprehensive primary health care and disease prevention services 
are provided through a network of hospitals, clinics, and health 
stations on or near Indian reservations. These facilities are 
predominately located in rural and primary care settings and are 
managed by IHS, Tribes, and Tribal Organizations. In addition, IHS 
contracts with Urban Indian Organizations for health care services 
provided in urban centers. The Draft IHS Strategic Plan FY 2018-2022 
includes the Mission statement, a new Vision statement and 
articulates how the IHS will achieve its mission through three 
strategic goals. Each goal is supported by objectives and 
strategies.
    Mission: To raise the physical, mental, social, and spiritual 
health of American Indians and Alaska Natives to the highest level.
    Vision: Healthy communities and quality health care systems 
through strong partnerships and culturally relevant practices.
    Goal 1: To ensure that comprehensive, culturally acceptable 
personal and public health services are available and accessible to 
American Indian and Alaska Native people.
    Goal Explanation: The Indian Health Service (IHS) provides 
comprehensive primary health care and public health services, which 
are critical to improving the health of AI/AN people. The Indian 
health system delivers care through health care services provided in 
IHS, Tribal, and Urban (I/T/U) health facilities (e.g., hospitals, 
clinics) and by supporting the purchase of essential health care 
services not available in IHS and Tribal health care facilities, 
known as the Purchased/Referred Care (PRC) program. Additional 
services include environmental health improvements as well as 
traditional healing to complement the medical, dental, pharmacy, 
laboratory, behavioral health and other primary care medical 
programs. Expanding access to these services in AI/AN communities is 
essential to improving the health status of the AI/AN population. 
This goal includes securing the needed workforce, strengthening 
collaboration with a range of public and private, Tribal, and Urban 
Indian providers and expanding access to quality health care 
services to promote the health needs of AI/AN communities.
    Objective 1.1: Recruit, develop, and retain a dedicated, 
competent, and caring workforce.
    Objective Explanation: Consistent, skilled, and well-trained 
leadership is essential to recruiting and retaining well-qualified 
health care professionals and administrative professionals. 
Attracting, developing, and retaining the needed staff will require 
streamlining hiring practices and other resources that optimize 
health care outcomes. Within the Indian health system, staff 
development through orientation, job experience, mentoring, and 
short and long-term training and education opportunities are 
essential for maintaining and expanding quality services and 
maintaining accreditation of facilities. Also, continuing education 
and training opportunities are necessary to increase employees' 
skill sets and knowledge to keep pace in rapidly evolving areas of 
medical science, prevention science, improvement science, and 
information technology, as well as to increase opportunities for 
employee career advancement and/or to maintain necessary 
professional credentialing and accreditation.
    Strategies--The following strategies support this objective:
    Health Care Recruitment and Retention:
    1. Improve and innovate a process that increases recruitment and 
retention of talented, motivated, desirable, and competent workers, 
including through partnerships with Tribal communities and others.
    2. Continue and expand the utilization of the IHS and Health 
Resources and Services Administration's National Health Service 
Corps scholarship and loan repayment programs, as authorized by the 
law, to increase health care providers at I/T/U facilities.
    3. Support IHS sponsorship of fellowship slots in certain 
specialized leadership programs for recruitment of future physician 
leaders.
    4. Evaluate new organizational structure options and reporting 
relationships to improve oversight of the Indian Health Professions 
program.
    5. Expand the use of paraprofessionals and mid-level 
practitioners to increase the workforce and provide needed services.
    6. Develop training programs in partnership with health 
professional schools and training hospitals and expand opportunities 
to educate and mentor Native youth interested in obtaining health 
science degrees.
    7. Enhance and streamline IHS Human Resources infrastructure to 
hire well-qualified personnel.
    Staff Capacity Building:
    8. Strengthen the workforce to improve access to, and quality 
of, services.
    9. Improve leadership skills, adopt a consistent leadership 
model, and develop mentoring programs.
    10. Improve continuity processes and knowledge sharing of 
critical employee, administrative, and operational functions through 
written communications and documentation within IHS.
    11. Improve workplace organizational climate with staff 
development addressing teamwork, communication, and equity.
    12. Strengthen employee performance and responsiveness to the 
Agency, Tribes, and patients by improving employee orientation and 
opportunities for training and education, including, customer 
service skills.
    Objective 1.2: Build, strengthen, and sustain collaborative 
relationships.
    Objective Explanation: Collaboration fostered through an 
environment that values partnership is vital to expanding the types 
of services to improve population health outcomes that can be 
achieved within the health care delivery system. These relationships 
include those between Tribes, Urban Indian programs, communities, 
other government agencies, not-for-profits, universities/schools, 
foundations, private industry, as well as internal cooperation 
within the Agency and collaborative project management.
    Strategies--The following strategies support this objective:
    Enhancing Collaboration:
    1. Collaborate with Tribes in the development of community-based 
health programs, including health promotion and disease prevention 
programs and interventions that will increase access to quality 
health programs.
    2. Develop a community feedback system/program where community 
members can provide suggestions regarding services required and 
received.
    3. Support cross collaboration and partnerships among I/T/U 
stakeholders.
    Service Expansion:
    4. Promote collaborations between IHS, other Federal agencies, 
Tribes, and Tribal Organizations to expand services, streamline 
functions and funding, and advance health care goals and 
initiatives.
    5. Work with community partners to develop new programs 
responsive to local needs.
    Objective 1.3: Increase access to quality health care services.
    Objective Explanation: Expanded access to health care services, 
including individual and community health services, requires using 
many approaches and is critical to improving the health of AI/AN 
people and reducing the leading causes of death risk factors. Among 
the needs identified are increased prevention, specialty care, 
innovative use of health care providers, traditional medicine, long-
term and aftercare services (which may require advancing holistic 
and culturally centered population health models), and expanded 
facilities and locations. To assess the success of these efforts, 
measures are needed to evaluate provider productivity, patient 
satisfaction, and align improvements in support operations (e.g., 
human resources, contracting, technology) to optimize access to 
quality health care services.
    Strategies--The following strategies support this objective:
    Health Care Service Access Expansion:
    1. Develop and support a system to increase access to preventive 
care services and quality health care in Indian Country.
    2. Develop and expand programs in locations where AI/AN people 
have no access to quality health care services.
    3. Overcome or mitigate challenges and enhance partnerships 
across programs and

[[Page 35015]]

agencies by identifying, prioritizing, and reducing access 
limitations to health care for local AI/AN stakeholders.
    4. Increase access to quality community, direct/specialty, long-
term care and support services, and referred health care services 
and identify barriers to care for Tribal communities.
    5. Leverage technologies such as telemedicine and asynchronous 
electronic consultation systems to include a more diverse array of 
specialties and to expand, standardize, and increase access to 
health care through telemedicine.
    6. Improve team effectiveness in the care setting to optimize 
patient flow and efficiency of care delivery.
    7. Reduce health disparities in the AI/AN population.
    8. Provide evidence-based specialty and preventive care that 
reduces the incidence of the leading causes of death for the AI/AN 
population.
    9. Incorporate Traditional cultural practices in existing health 
and wellness programs, as appropriate.
    10. Improve the ability to account for complexity of care for 
each patient to gauge provider productivity more accurately.
    11. Hold staff and management accountable to outcomes and 
customer service through satisfaction surveys.
    Facilities and Locations:
    12. In consultation with Tribes, modernize health care 
facilities to expand access to quality health care services.
    13. In consultation with Tribes, review and incorporate a 
resource allocation structure to ensure equity among Tribes.
    14. Develop and execute a coordinated plan (including health 
care, environmental engineering, environmental health, and health 
facilities engineering services) to effectively and efficiently 
execute response, recovery, and mitigation to disasters and public 
health emergencies.
    Goal 2: To promote excellence and quality through innovation of 
the Indian health system into an optimally performing organization.
    Goal Explanation: In pursuit of high reliability health care 
services \1\ and care that is free from harm, the IHS has 
implemented several innovations in health care delivery to advance 
the population health needs of AI/AN communities. In many cases, 
innovations are developed to meet health care needs at the local 
level and subsequently adopted across the Indian health system, as 
appropriate. IHS will continue to promote excellence and quality 
through innovation by building upon existing quality initiatives and 
integrating appropriate clinical and public health best practices. 
Recent IHS efforts have been aimed at strengthening the underlying 
quality foundation of federally operated facilities, standardizing 
processes, and sharing health care best practices with other 
Federal, State, Tribal, and Urban Indian programs.
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    \1\ High reliability health care means consistent excellence in 
quality and safety for every patient, every time. High reliability 
in health care improves: organizational effectiveness, efficiency, 
culture, customer satisfaction, compliance, and documentation. For 
more information about High Reliability Organizations, please see: 
https://psnet.ahrq.gov/primers/primer/31/high-reliability.
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    Objective 2.1: Create quality improvement capability at all 
levels of the organization.
    Objective Explanation: Ensure quality improvement is operational 
in all direct care, public health, administrative, and management 
services throughout the system. Quality improvement will be achieved 
at all levels of the organization including Headquarters, Area 
Offices, and Service Units and will be made available to Tribes, 
Tribal Organizations, and Urban Indian Organizations, as requested. 
Creating quality improvement capability at all levels will require 
training, resources, commitment, and consistency to assure that 
every employee shares a role in continuous quality improvement in 
all IHS operations and services. This objective will build upon 
current efforts of the 2016-2017 IHS Quality Framework \2\ to 
strengthen quality improvement related to data, training, and 
standards of care.
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    \2\ The IHS Quality Framework 2016-2017 is available at: https://www.ihs.gov/newsroom/includes/themes/newihstheme/display_objects/documents/IHS_2016-2017_QualityFramework.PDF.
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    Strategies--The following strategies support this objective:
    Quality Data:
    1. Improve the quality of data collected regarding health care 
services and program outcomes.
    2. Develop and integrate quality standards and metrics into 
governance, management, and operations.
    3. Standardize quality metrics across the IHS and use results to 
share information on best practices, performance trends, and 
identification of emerging needs.
    Continuous Quality Improvement:
    4. Provide training, coaching, and mentoring to ensure 
continuous quality improvement and accountability of staff at all 
levels of the organization.
    5. Evaluate training efforts and staff implementation of 
improvements, as appropriate.
    Standards of Care:
    6. Develop and provide standards of care to improve quality and 
efficiency of health services across IHS.
    7. Adopt the Model of Improvement in all clinical, public 
health, and administrative activities in the Indian health system.
    8. Adopt patient-centered models of care, including patient 
centered medical home recognition and care integration.
    Objective 2.2: Provide care to better meet the health care needs 
of Indian communities.
    Objective Explanation: Key to improving health outcomes and 
sustaining population health is culturally responsive health care 
that is patient-centered and community supported. IHS will implement 
culturally appropriate and effective clinical and public health 
tools, as appropriate, to improve and better meet the health care 
needs of AI/AN communities. This objective reinforces current 
efforts addressing culturally appropriate care and support 
dissemination of best practices.
    Strategies--The following strategies support this objective:
    Culturally Appropriate Care:
    1. Strengthen culturally competent organizational efforts and 
reinforce implementation of culturally appropriate and effective 
care models and programs.
    2. Promote and evaluate excellence and quality of care through 
innovative, culturally appropriate programs.
    3. Promote the total health integration within a continuum of 
care that integrates acute, primary, behavioral, and preventive 
health care.
    4. Explore environmental and social determinants of health and 
trauma-informed care in health care delivery. Expand best practices 
across the IHS.
    5. Continue to develop and implement trauma-informed care models 
and programs.
    Sharing Best Practices:
    6. Work collaboratively within IHS, and among other Federal, 
State, Tribal programs, and Urban Indian programs to improve health 
care by sharing best practices.
    Goal 3: To Strengthen IHS program management and operations.
    Goal Explanation: This goal addresses issues of management, 
accountability, communication, and modernized information systems. 
IHS is committed to the principles of improved internal and external 
communication, and sound management. Assuring the availability and 
ongoing development of a comprehensive information technology (IT) 
system is essential to improving access to integrated clinical, 
administrative, and financial data to support individual patient 
care, and decision-making.
    Objective 3.1: Improve communication within the organization 
with Tribes and other stakeholders, and with the general public.
    Objective Explanation: This objective addresses the critical 
need to improve communication throughout the IHS, with employees and 
patients, with Tribes, with Urban Indian Organizations, with the 
many organizations working with IHS and with the general public. 
Most important is to assist Tribes, Urban programs, and IHS in 
better understanding Tribal and Urban Indian needs and IHS program 
needs, to encourage full participation in information exchange, and 
to engage Tribes and Urban programs in partnership and coalition 
building. This includes defining and characterizing community needs 
and health program needs, modifying health programs as needed, and 
monitoring the effectiveness of programs and program modifications.
    Strategies--The following strategies support this objective:
    Communication Improvements:
    1. Improve communication and transparency among all employees, 
managers, and senior leadership.
    2. Develop and define proactive communications plans for 
internal and external stakeholders.
    3. Enhance health-related outreach and education activities to 
patients and families.
    4. Design social media platforms that will ensure wide 
dissemination of information to interested and affected individuals 
and organizations.
    Strengthened Partnership:
    5. Assure quality reporting relationships between service units, 
Area offices, and

[[Page 35016]]

headquarters are clearly defined and implemented.
    6. Effectively collaborate with other IHS offices (e.g., the 
Loan Repayment Program) and HHS Staff and Operating Divisions where 
missions, goals, and authorities overlap.
    Objective 3.2: Secure and effectively manage the assets and 
resources.
    Objective Explanation: This objective supports the delivery of 
health care through improved management of all types of assets and 
non-workforce resources. To elevate the health status of the AI/AN 
population and increase access to medical care, IHS must continue to 
help ensure patients understand their health care options and 
improve business process and efficiencies to the health care system. 
IHS will also increase the effectiveness of operations and 
reporting, while providing more assistance and infrastructure 
support to Areas and facilities.
    Strategies--The following strategies support this objective:
    Infrastructure, Capacity, and Sustainability:
    1. Enhance transparency of the IHS management and accountability 
infrastructure to properly manage and secure assets.
    2. Ensure that Federal, State, Tribal, territorial, and local 
Tribal health programs have the necessary infrastructure to 
effectively provide essential public health services.
    3. Provide technical assistance to strengthen the capacity of 
service units and Area Offices to enhance effective management and 
oversight.
    4. Apply economic principles and methods to assure ongoing 
security and sustainability of Federal, Tribal and Urban Indian 
facilities.
    Improved Business Process:
    5. Routinely review management operations to effectively improve 
key business management practices.
    6. Optimize business functions to ensure IHS is engaged in 
discussions on value-based purchasing.
    7. Develop policies, use tools, and apply models that ensure 
efficient use of assets and resources.
    8. Strengthen management and operations through effective 
oversight.
    9. Develop standardized management strategies for grants, 
contracts, and other funding opportunities to promote innovation and 
excellence in operations and outcomes.
    Patient Education and Resources:
    10. Strengthen patients' awareness of their health care options, 
including Medicaid and Medicare enrollment, which may increase 
access to health care and optimize third party reimbursements.
    Objective 3.3: Modernize information technology and information 
systems to support data driven decisions.
    Objective Explanation: This objective is to assure the 
availability and ongoing improvement of a comprehensive information 
technology (IT) system that meets the needs of providers, patients, 
and I/T/Us, including using technology to provide improved, timely 
access to care and to reduce the need for transit. This objective 
recognizes that qualified and capable IT staff and leadership are 
fundamental in achieving the strategies listed below and further 
reinforces the workforce objectives outlined elsewhere in the plan. 
An improved Indian health IT network increases access to integrated 
clinical, administrative, and financial data to support individual 
patient care, decision-making, and advocacy. The need for data will 
require the development of a system integrated with Tribal and Urban 
Indian programs that will address the current and projected 
clinical, administrative, and fiscal data needs. Timely fiscal data 
dissemination to all Federal partners when developing budgets is 
necessary to accurately address health care needs of Indian 
communities. Data quality (i.e., accuracy, reliability, and 
validity) and quality patient care will continue to play a highly 
visible role both within and outside the IHS. Data quality is only 
partially dependent upon technology. Improved data quality also 
reflects other sustained initiatives, such as accuracy of data 
entry, legibility of handwriting, appropriate and timely data 
exports, and accuracy of coding.
    Strategies--The following strategies support this objective:
    Health Information Technology (HIT):
    1. Evaluate electronic health record needs of the IHS and the 
ability for the health information systems to meet those needs, 
create seamless data linkages, and meet data access needs for Tribes 
and Tribal program health information systems.
    2. Develop a consistent, robust, stable, secure, state-of-the-
art HIT system to support clinicians workflow, improve data 
collection, and provide regular and ongoing data analysis.
    3. Modernize the HIT system for IHS Resource and Patient 
Management System (RPMS) or commercial off-the-shelf packages.
    4. Align with universal patient record systems to link off-
reservation care systems that serve AI/AN.
    5. Enhance and expand technology such as the IHS telecom to 
provide access for consultative care, stabilization of care, 
decreased transportation, and timeliness of care at any IHS-funded 
health program.
    Data Process:
    6. Provide available data to inform decision making for internal 
and external stakeholders.
    7. Act upon performance data and standardize data and reporting 
requirements.
    8. Assure system of data sharing to solidify partnerships with 
Tribal Epidemiology Centers and other Tribal programs.
    9. Establish capability for data federation \3\ so that data 
analytics/business intelligence may be applied to disparate data 
stored in a single, general-purpose database that can hold many 
types of data and distribute that data to users anywhere on the 
network.
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    \3\ Data federation provides an organization with the ability to 
aggregate data from disparate sources in a virtual database so it 
can be used for business intelligence or other analysis.

    Note:  This draft plan is developed for public consideration, it 
is intended to improve the management and administration of the IHS 
and strategic direction of the Agency over the next 5 years, and it 
is not intended to create any right, benefit, or legal 
responsibility, substantive or procedural, enforceable at law by a 
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party against the United States, its agencies, or any person.


    The IHS will publish an additional Federal Register Notice with the 
final IHS Strategic Plan FY 2018-2022 after all comments are received 
and considered.

    Dated: July 16, 2018.
Michael D. Weahkee,
RADM, Assistant Surgeon General, U.S. Public Health Service, Acting 
Director, Indian Health Service.
[FR Doc. 2018-15740 Filed 7-23-18; 8:45 am]
BILLING CODE 4165-16-P



                                                  35012                           Federal Register / Vol. 83, No. 142 / Tuesday, July 24, 2018 / Notices

                                                       Columbia, Court of Federal Claims No:               43. Bruce A. Ling, J.R., Quincy, Florida,             73. Brandon Keck and Jessica Cook on behalf
                                                       18–0797V                                                 Court of Federal Claims No: 18–0858V                  of A.K., Fort Riley, Kansas, Court of
                                                  11. Lisa Taylor, Elyria, Ohio, Court of Federal          44. Marianne Simeneta, Augusta, Georgia,                   Federal Claims No: 18–0915V
                                                       Claims No: 18–0798V                                      Court of Federal Claims No: 18–0859V             74. Jessica Sobczyk on behalf of I.S., San
                                                  12. Scott Germaine on behalf of C.G.,                    45. Donna Skwiat, Jackson, New Jersey, Court               Antonio, Texas, Court of Federal Claims
                                                       Richmond, Texas, Court of Federal                        of Federal Claims No: 18–0865V                        No: 18–0917V
                                                       Claims No: 18–0800V                                 46. Elizabeth McCann, Huntington Valley,              75. Mary Freehling, Vienna, Virginia, Court
                                                  13. Crystal Jensen, Tacoma, Washington,                       Pennsylvania, Court of Federal Claims                 of Federal Claims No: 18–0918V
                                                       Court of Federal Claims No: 18–0802V                     No: 18–0866V                                     76. Maria Jill Vandergriff and Jon-Michael
                                                  14. Christian M. Hayes, Helena, Montana,                 47. Rhett Malpass, Troy, Michigan, Court of                Vandergriff on behalf of Roark
                                                       Court of Federal Claims No: 18–0804V                     Federal Claims No: 18–0867V                           Vandergriff, Deceased, Vienna, Virginia,
                                                  15. Matthew Hussong, Davenport, Iowa,                    48. Kellee Matlock, Washington, District of                Court of Federal Claims No: 18–0919V
                                                       Court of Federal Claims No: 18–0805V                     Columbia, Court of Federal Claims No:            77. Kevin Delapaz, Vienna, Virginia, Court of
                                                  16. Gordon Ernst, Washington, District of                     18–0868V                                              Federal Claims No: 18–0922V
                                                       Columbia, Court of Federal Claims No:               49. Morgan Tirone, Englewood, New Jersey,             78. Jacqueline Robinson, Vienna, Virginia,
                                                       18–0806V                                                 Court of Federal Claims No: 18–0869V                  Court of Federal Claims No: 18–0924V
                                                  17. Susan V. Torrey, Nampa, Idaho, Court of              50. Tonya DeCoursey, Washington, District of          79. Jose Gamboa-Avila, Denver, Colorado,
                                                       Federal Claims No: 18–0807V                              Columbia, Court of Federal Claims No:                 Court of Federal Claims No: 18–0925V
                                                  18. George Segal, Austintown, Ohio, Court of                  18–0870V                                         80. David Colucci, Henderson, Nevada, Court
                                                       Federal Claims No: 18–0809V                         51. Jim B. Bynum, Panama City Beach,                       of Federal Claims No: 18–0926V
                                                  19. Balbina Ibe, Fountain Valley, California,                 Florida, Court of Federal Claims No: 18–         81. Ligia Gairdo, Cranberry Township,
                                                       Court of Federal Claims No: 18–0810V                     0874V                                                 Pennsylvania, Court of Federal Claims
                                                  20. James Clark, Marietta, Georgia, Court of             52. Timothy J. Loken on behalf of G.L.,                    No: 18–0929V
                                                       Federal Claims No: 18–0813V                              Charlotte, North Carolina, Court of              82. Donna Carmichael, Mankato, Minnesota,
                                                  21. Jiaqian Wu, Houston, Texas, Court of                      Federal Claims No: 18–0876V                           Court of Federal Claims No: 18–0930V
                                                       Federal Claims No: 18–0814V                         53. Tiffany Wilson, Phoenix, Arizona, Court           83. Susanna J Howard, Greensboro, North
                                                  22. Michelle Marie Cobenias, Red Lake,                        of Federal Claims No: 18–0877V                        Carolina, Court of Federal Claims No:
                                                       Minnesota, Court of Federal Claims No:              54. Christy L. Harrup, Greensboro, North                   18–0931V
                                                       18–0815V                                                 Carolina, Court of Federal Claims No:            84.Vanessa Nelson, Dresher, Pennsylvania,
                                                  23. Ali Fadhil, M.D., Chicago, Illinois, Court                18–0880V                                              Court of Federal Claims No: 18–0932V
                                                       of Federal Claims No: 18–0816V                      55. Mindy Lawson, Washington, District of             85. Terry Catching, White Plains, New York,
                                                  24. Calvin Johnson, Washington, District of                   Columbia, Court of Federal Claims No:                 Court of Federal Claims No: 18–0933V
                                                       Columbia, Court of Federal Claims No:                    18–0882V                                         86. Renee Smith, Beverly Hills, California,
                                                       18–0817V                                            56. Kelsey Reed, London, Kentucky, Court of                Court of Federal Claims No: 18–0936V
                                                  25. Willis H. Gibbs, Murfreesboro, Tennessee,                 Federal Claims No: 18–0884V                      87. Michael Patton, Beverly Hills, California,
                                                       Court of Federal Claims No: 18–0818V                57. Patricia L. Guzowski, Notre Dame,                      Court of Federal Claims No: 18–0937V
                                                  26. Edward A. Clendon, Greensboro, North                      Indiana, Court of Federal Claims No: 18–         88. James Owens, Beverly Hills, California,
                                                       Carolina, Court of Federal Claims No:                    0885V                                                 Court of Federal Claims No: 18–0938V
                                                       18–0819V                                            58. Janardhana Donga, Sacramento,                     89. Theresa Ukpo, Beverly Hills, California,
                                                  27. Daniel Hedlund, Minneapolis, Minnesota,                   California, Court of Federal Claims No:               Court of Federal Claims No: 18–0939V
                                                       Court of Federal Claims No: 18–0820V                     18–0886V                                         90. Kailey Kinslow, Beverly Hills, California,
                                                  28. Ashley T. Hunsucker, Stanfield, North                59. Lisa Sargent, Washington, District of                  Court of Federal Claims No: 18–0940V
                                                       Carolina, Court of Federal Claims No:                    Columbia, Court of Federal Claims No:            91. Barbara Goldman, Beverly Hills,
                                                       18–0821V                                                 18–0888V                                              California, Court of Federal Claims No:
                                                  29. Esther Mutema, Poughkeepsie, New York,               60. Daniel E. Bragg, Portland, Maine, Court                18–0941V
                                                       Court of Federal Claims No: 18–0822V                     of Federal Claims No: 18–0890V                   92. Barbara A. Brown, White Plains, New
                                                  30. Mary Ligouri, Phoenix, Arizona, Court of             61. Margaret Mitchell, Woodbury,                           York, Court of Federal Claims No: 18–
                                                       Federal Claims No: 18–0824V                              Massachusetts, Court of Federal Claims                0943V
                                                  31. Jerome Debeltz, Ely, Minnesota, Court of                  No: 18–0892V                                     93. Tracey Harris on behalf of C.H., Boston,
                                                       Federal Claims No: 18–0825V                         62. Candace M. Berlin, Winter Haven,                       Massachusetts, Court of Federal Claims
                                                  32. Brandi Blessike and Barry Blessike on                     Florida, Court of Federal Claims No: 18–              No: 18–0944V
                                                       behalf of B.B., Alpharetta, Georgia, Court               0893V                                            94. Sandra Williams, Dresher, Pennsylvania,
                                                       of Federal Claims No: 18–0827V                      63. Jeffrey Foster on behalf of B.N.F.,                    Court of Federal Claims No: 18–0947V
                                                  33. Erica Turner, Macon, Georgia, Court of                    Chattanooga, Tennessee, Court of Federal         [FR Doc. 2018–15739 Filed 7–23–18; 8:45 am]
                                                       Federal Claims No: 18–0828V                              Claims No: 18–0904V                              BILLING CODE 4165–15–P
                                                  34. Kimberly A. Purtill, Charlotte, North                64. Catherine M. Raby, Nampa, Idaho, Court
                                                       Carolina, Court of Federal Claims No:                    of Federal Claims No: 18–0906V
                                                       18–0832V                                            65. Audrey Henning, Ocean City, New Jersey,           DEPARTMENT OF HEALTH AND
                                                  35. Susan Wigley, Aurora, Colorado, Court of                  Court of Federal Claims No: 18–0907V
                                                                                                                                                                 HUMAN SERVICES
                                                       Federal Claims No: 18–0834V                         66. Carla Pavao, Hudson, Massachusetts,
                                                  36. Donald Sipes, Camp Hill, Pennsylvania,                    Court of Federal Claims No: 18–0908V
                                                                                                                                                                 Indian Health Service
                                                       Court of Federal Claims No: 18–0835V                67. Rachelle Meyers, Summit, New Jersey,
                                                  37. Ana Marie Provencio, Phoenix, Arizona,                    Court of Federal Claims No: 18–0909V
                                                                                                                                                                 Draft Indian Health Service Strategic
                                                       Court of Federal Claims No: 18–0836V                68. Charles W. Morrill, West Covina,
                                                  38. Angela Overall, Vancouver, Washington,                    California, Court of Federal Claims No:          Plan Fiscal Year 2018–2022
                                                       Court of Federal Claims No: 18–0838V                     18–0910V                                         AGENCY:  Indian Health Service, IHS.
                                                  39. Mary Miceli, Staten Island, New York,                69. Michael Volle, Burgettstown,
                                                       Court of Federal Claims No: 18–0839V                     Pennsylvania, Court of Federal Claims
                                                                                                                                                                 ACTION: Request for comments; notice of
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                                                  40. Ronald Schneider, Union Grove,                            No: 18–0911V                                     Tribal Consultation and Urban Indian
                                                       Wisconsin, Court of Federal Claims No:              70. Nicole Webb, Chicago, Illinois, Court of          Confer.
                                                       18–0843V                                                 Federal Claims No: 18–0912V
                                                  41. Michelle Daniels, Marysville,                        71. Anderson Roy Dunn, III, North Bend,               SUMMARY:   The Indian Health Service
                                                       Washington, Court of Federal Claims No:                  Washington, Court of Federal Claims No:          (IHS) is developing an Agency-wide
                                                       18–0850V                                                 18–0913V                                         Strategic Plan to guide the work and
                                                  42. Dennis Long, Springfield, Illinois, Court            72. Adam Salky, Los Angeles, California,              strengthen partnerships with Tribes and
                                                       of Federal Claims No: 18–0857V                           Court of Federal Claims No: 18–0914V             Urban Indian Organizations. The IHS is


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                                                                                  Federal Register / Vol. 83, No. 142 / Tuesday, July 24, 2018 / Notices                                           35013

                                                  seeking public comment on its Draft IHS                  and articulates how the IHS will achieve              listening sessions, presented at Tribal
                                                  Strategic Plan fiscal year (FY) 2018–                    its mission through three strategic goals.            meetings, and held conference calls
                                                  2022 (Draft IHS Strategic Plan FY 2018–                  The three strategic goals are: (1) To                 with Tribal and Urban Indian
                                                  2022). Additionally, notice is given that                ensure that comprehensive, culturally                 Organization leaders. The workgroup
                                                  the IHS will conduct a Tribal                            acceptable personal and public health                 membership included IHS staff at the
                                                  Consultation and Urban Indian Confer                     services are available and accessible to              Area, Service Unit, and Headquarters
                                                  regarding the Draft IHS Strategic Plan                   American Indian and Alaska Native                     levels (including a representative from
                                                  FY 2018–2022. In addition to the virtual                 people; (2) To promote excellence and                 the IHS Office of Urban Indian Health
                                                  town hall sessions, the IHS will seek                    quality through innovation of the Indian              Programs); Tribal leaders or their
                                                  other opportunities to solicit input from                health system into an optimally                       designees. The workgroup reviewed the
                                                  Tribal and Urban Indian programs on                      performing organization; and (3) To                   comments received from 150 Tribes,
                                                  the Draft IHS Strategic Plan FY 2018–                    strengthen IHS program management                     Tribal Organizations, Urban Indian
                                                  2022 during the comment period. For                      and operations. Each goal is supported                Organizations and IHS staff on the
                                                  IHS Strategic Plan events during the                     by objectives and strategies. To review               initial framework and suggested
                                                  comment period, please check the IHS                     the current IHS Mission statement and                 strategies during six meetings over a 3-
                                                  Event Calendar at: https://www.ihs.gov/                  priorities, please visit: https://                    month period, resulting in final
                                                  ihscalendar/.                                            www.ihs.gov/aboutihs/overview/.                       recommendations on the IHS Mission,
                                                  DATES: Comments due by August 23,
                                                                                                              The strategic planning Consultation                Vision, Goals, Objectives, and
                                                  2018.                                                    and Confer process is an opportunity for              Strategies. These recommendations are
                                                     The IHS virtual town hall sessions:                   the IHS to further refine and strengthen              the basis of the Draft IHS Strategic Plan
                                                     1. Urban Indian Confer on August 3                    the Draft IHS Strategic Plan FY 2018–                 FY 2018–2022.
                                                  2018, from 2:00 p.m.–3:30 p.m. (Eastern                  2022. The IHS appreciates the                            Since initiating Tribal Consultation
                                                  Time).                                                   invaluable feedback received to date on               and Urban Indian Confer on the IHS
                                                     2. Tribal Consultation on August 6,                   the Draft IHS Strategic Plan FY 2018–                 Strategic Plan initial framework, the IHS
                                                  2018, from 2:00 p.m.–3:30 p.m. (Eastern                  2022 and seeks to ensure all Agency                   has issued four letters to Tribal Leaders
                                                  Time).                                                   stakeholders have the opportunity to                  and Urban Indian Organization Leaders
                                                  ADDRESSES: Written comments on the
                                                                                                           comment. As we build on the current                   to update Tribes and Urban Indian
                                                  Draft IHS Strategic Plan FY 2018–2022                    Draft IHS Strategic Plan FY 2018–2022,                Organizations on progress. Additionally,
                                                                                                           we look forward to receiving your                     the IHS issued several communications
                                                  may be provided by email, or by United
                                                                                                           comments by August 23, 2018.                          stating that comments on the Draft IHS
                                                  States (U.S.) postal mail.
                                                                                                              The Urban Indian Confer on August 3,               Strategic Plan FY 2018–2022 will be
                                                     E-mail addresses are as follows:
                                                     For Tribes: consultation@ihs.gov.                     2018, and the Tribal Consultation on                  accepted throughout the strategic
                                                     For Urban Indian Organizations:                       August 6, 2018, will be held                          planning process. The IHS strategic
                                                  urbanconfer@ihs.gov.                                     telephonically and by webinar. A letter               planning Web site includes more
                                                     For IHS Employees and the General                     will be sent to Urban Indian                          information about the IHS strategic plan
                                                  Public: IHSStrategicPlan@ihs.gov.                        Organization Leaders and Tribal Leaders               timeline, as well as links to the Tribal
                                                     Please use ‘‘DRAFT IHS STRATEGIC                      to notify them about details associated               Leader letters, Urban Indian
                                                  PLAN FY 2018–2022’’ as the subject                       with conference call and webinar                      Organization Leader letters, and
                                                  line.                                                    schedules and call-in information.                    workgroup activities.
                                                     U.S. Postal Mail: RADM Michael D.                        To develop the Draft IHS Strategic                    The IHS values all feedback and input
                                                  Weahkee, MBA, MHSA, Acting Director,                     Plan FY 2018–2022, the IHS used a                     regarding the Draft IHS Strategic Plan
                                                  ATTN: Draft IHS Strategic Plan FY                        process similar to the U.S. Department                FY 2018–2022 and invites Tribes, Tribal
                                                  2018–2022, Indian Health Service, 5600                   of Health and Human Services (HHS)                    Leaders, and/or their designees to
                                                  Fishers Lane, Mailstop: 08E86,                           Strategic Plan FY 2018–2022, including                Consult and Urban Indian Organization
                                                  Rockville, Maryland 20857.                               use of goals; objectives and strategies;              Leaders to Confer on the Draft IHS
                                                                                                           environmental scans; Strengths,                       Strategic Plan FY 2018–2022. Tribal
                                                  FOR FURTHER INFORMATION CONTACT:
                                                                                                           Weaknesses, Opportunities, and Threats                Consultation will be conducted with
                                                  CAPT Francis Frazier, Director, Office of                (SWOT) analysis; and workgroup                        elected or appointed leaders of Tribal
                                                  Public Health Support, IHS, 5600                         participation. The environmental scan                 Governments and their designated
                                                  Fishers Lane, Mail Stop: 09E10D,                         reviewed several IHS Areas,                           representatives. Those wishing to
                                                  Rockville, Maryland 20857. Telephone                     Headquarters Offices, and other                       participate in the Tribal Consultation as
                                                  (301) 443–0222 (This is not a toll-free                  available documents, and the SWOT                     a designee must have a copy of a letter
                                                  number).                                                 exercise was conducted with IHS staff.                signed by an elected or appointed Tribal
                                                  SUPPLEMENTARY INFORMATION:      The IHS                  Informed by these documents and                       official or their designee that authorizes
                                                  participated in a strategic planning                     analysis, the IHS developed an initial                them to serve as the representative of
                                                  process informed by feedback received                    framework for review and comment by                   the Tribe. Urban Indian Confer will be
                                                  from Tribes, Urban Indian                                Tribes, Urban Indian Organizations, and               conducted with recognized
                                                  Organizations, and staff, as described in                IHS staff. The IHS first initiated Tribal             representatives from Urban Indian
                                                  more detail below, to develop the Draft                  Consultation and Urban Indian Confer                  Organizations, as defined by 25 U.S.C.
                                                  IHS Strategic Plan FY 2018–2022 for                      on the IHS Strategic Plan initial                     1603(29). Representatives from other
                                                  consideration. The IHS is committed to                   framework on September 15, 2017, and                  Tribal Organizations and Native non-
jstallworth on DSKBBY8HB2PROD with NOTICES




                                                  improving health care delivery services                  formed an IHS Federal-Tribal Strategic                profit organizations are welcome as
                                                  and enhancing critical public health                     Planning Workgroup (workgroup) to                     observers. Those wishing to be
                                                  services to strengthen the health status                 review all comments and recommend a                   recognized representatives from Urban
                                                  of American Indian and Alaska Native                     list of final goals and objectives for IHS            Indian Organizations should provide
                                                  people throughout the health system.                     leadership review and approval.                       documentation that their organization
                                                     The Draft IHS Strategic Plan FY 2018–                    During the initial framework                       meets the definition at 25 U.S.C.
                                                  2022 includes a revised IHS Mission                      comment period (September 15, 2017–                   1603(29) and that the selected
                                                  statement, a new IHS Vision statement,                   October 31, 2017), the IHS held                       participant has the official capacity to


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                                                  35014                           Federal Register / Vol. 83, No. 142 / Tuesday, July 24, 2018 / Notices

                                                  represent the organization. This                            Objective 1.1: Recruit, develop, and retain           12. Strengthen employee performance and
                                                  documentation should be submitted by                     a dedicated, competent, and caring                    responsiveness to the Agency, Tribes, and
                                                  e-mail no later than 3 days in advance                   workforce.                                            patients by improving employee orientation
                                                                                                              Objective Explanation: Consistent, skilled,        and opportunities for training and education,
                                                  of the Tribal Consultation and Urban                     and well-trained leadership is essential to           including, customer service skills.
                                                  Indian Confer session to the address that                recruiting and retaining well-qualified health           Objective 1.2: Build, strengthen, and
                                                  follows: IHSStrategicPlan@ihs.gov.                       care professionals and administrative                 sustain collaborative relationships.
                                                     The text of the Draft IHS Strategic                   professionals. Attracting, developing, and               Objective Explanation: Collaboration
                                                  Plan FY 2018–2022 is available at the                    retaining the needed staff will require               fostered through an environment that values
                                                  IHS Web site at: https://www.ihs.gov/                    streamlining hiring practices and other               partnership is vital to expanding the types of
                                                  strategicplan/and below.                                 resources that optimize health care outcomes.         services to improve population health
                                                                                                           Within the Indian health system, staff                outcomes that can be achieved within the
                                                  Indian Health Service (IHS)                              development through orientation, job                  health care delivery system. These
                                                                                                           experience, mentoring, and short and long-            relationships include those between Tribes,
                                                  Draft IHS Strategic Plan Fiscal Year 2018–                                                                     Urban Indian programs, communities, other
                                                                                                           term training and education opportunities are
                                                  2022                                                                                                           government agencies, not-for-profits,
                                                                                                           essential for maintaining and expanding
                                                     The Indian Health Service (IHS) provides              quality services and maintaining                      universities/schools, foundations, private
                                                  a wide range of clinical, public health,                 accreditation of facilities. Also, continuing         industry, as well as internal cooperation
                                                  community and facilities infrastructure                  education and training opportunities are              within the Agency and collaborative project
                                                  services to approximately 2.2 million                    necessary to increase employees’ skill sets           management.
                                                  American Indians and Alaska Natives (AI/                 and knowledge to keep pace in rapidly                    Strategies—The following strategies
                                                  AN) from 573 federally recognized Tribes in              evolving areas of medical science, prevention         support this objective:
                                                  37 States. Comprehensive primary health                  science, improvement science, and                        Enhancing Collaboration:
                                                  care and disease prevention services are                 information technology, as well as to increase           1. Collaborate with Tribes in the
                                                  provided through a network of hospitals,                 opportunities for employee career                     development of community-based health
                                                  clinics, and health stations on or near Indian           advancement and/or to maintain necessary              programs, including health promotion and
                                                  reservations. These facilities are                       professional credentialing and accreditation.         disease prevention programs and
                                                  predominately located in rural and primary                  Strategies—The following strategies                interventions that will increase access to
                                                  care settings and are managed by IHS, Tribes,            support this objective:                               quality health programs.
                                                  and Tribal Organizations. In addition, IHS                  Health Care Recruitment and Retention:                2. Develop a community feedback system/
                                                  contracts with Urban Indian Organizations                   1. Improve and innovate a process that             program where community members can
                                                  for health care services provided in urban                                                                     provide suggestions regarding services
                                                                                                           increases recruitment and retention of
                                                  centers. The Draft IHS Strategic Plan FY                                                                       required and received.
                                                                                                           talented, motivated, desirable, and competent
                                                  2018–2022 includes the Mission statement, a                                                                       3. Support cross collaboration and
                                                                                                           workers, including through partnerships with
                                                  new Vision statement and articulates how the                                                                   partnerships among I/T/U stakeholders.
                                                                                                           Tribal communities and others.
                                                  IHS will achieve its mission through three                                                                        Service Expansion:
                                                                                                              2. Continue and expand the utilization of             4. Promote collaborations between IHS,
                                                  strategic goals. Each goal is supported by
                                                                                                           the IHS and Health Resources and Services             other Federal agencies, Tribes, and Tribal
                                                  objectives and strategies.
                                                                                                           Administration’s National Health Service              Organizations to expand services, streamline
                                                     Mission: To raise the physical, mental,
                                                  social, and spiritual health of American                 Corps scholarship and loan repayment                  functions and funding, and advance health
                                                  Indians and Alaska Natives to the highest                programs, as authorized by the law, to                care goals and initiatives.
                                                  level.                                                   increase health care providers at I/T/U                  5. Work with community partners to
                                                     Vision: Healthy communities and quality               facilities.                                           develop new programs responsive to local
                                                  health care systems through strong                          3. Support IHS sponsorship of fellowship           needs.
                                                  partnerships and culturally relevant                     slots in certain specialized leadership                  Objective 1.3: Increase access to quality
                                                  practices.                                               programs for recruitment of future physician          health care services.
                                                     Goal 1: To ensure that comprehensive,                 leaders.                                                 Objective Explanation: Expanded access to
                                                  culturally acceptable personal and public                   4. Evaluate new organizational structure           health care services, including individual
                                                  health services are available and accessible to          options and reporting relationships to                and community health services, requires
                                                  American Indian and Alaska Native people.                improve oversight of the Indian Health                using many approaches and is critical to
                                                     Goal Explanation: The Indian Health                   Professions program.                                  improving the health of AI/AN people and
                                                  Service (IHS) provides comprehensive                        5. Expand the use of paraprofessionals and         reducing the leading causes of death risk
                                                  primary health care and public health                    mid-level practitioners to increase the               factors. Among the needs identified are
                                                  services, which are critical to improving the            workforce and provide needed services.                increased prevention, specialty care,
                                                  health of AI/AN people. The Indian health                   6. Develop training programs in                    innovative use of health care providers,
                                                  system delivers care through health care                 partnership with health professional schools          traditional medicine, long-term and aftercare
                                                  services provided in IHS, Tribal, and Urban              and training hospitals and expand                     services (which may require advancing
                                                  (I/T/U) health facilities (e.g., hospitals,              opportunities to educate and mentor Native            holistic and culturally centered population
                                                  clinics) and by supporting the purchase of               youth interested in obtaining health science          health models), and expanded facilities and
                                                  essential health care services not available in          degrees.                                              locations. To assess the success of these
                                                  IHS and Tribal health care facilities, known                7. Enhance and streamline IHS Human                efforts, measures are needed to evaluate
                                                  as the Purchased/Referred Care (PRC)                     Resources infrastructure to hire well-                provider productivity, patient satisfaction,
                                                  program. Additional services include                     qualified personnel.                                  and align improvements in support
                                                  environmental health improvements as well                   Staff Capacity Building:                           operations (e.g., human resources,
                                                  as traditional healing to complement the                    8. Strengthen the workforce to improve             contracting, technology) to optimize access to
                                                  medical, dental, pharmacy, laboratory,                   access to, and quality of, services.                  quality health care services.
                                                  behavioral health and other primary care                    9. Improve leadership skills, adopt a                 Strategies—The following strategies
                                                  medical programs. Expanding access to these              consistent leadership model, and develop              support this objective:
                                                  services in AI/AN communities is essential to            mentoring programs.                                      Health Care Service Access Expansion:
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                                                  improving the health status of the AI/AN                    10. Improve continuity processes and                  1. Develop and support a system to
                                                  population. This goal includes securing the              knowledge sharing of critical employee,               increase access to preventive care services
                                                  needed workforce, strengthening                          administrative, and operational functions             and quality health care in Indian Country.
                                                  collaboration with a range of public and                 through written communications and                       2. Develop and expand programs in
                                                  private, Tribal, and Urban Indian providers              documentation within IHS.                             locations where AI/AN people have no
                                                  and expanding access to quality health care                 11. Improve workplace organizational               access to quality health care services.
                                                  services to promote the health needs of AI/              climate with staff development addressing                3. Overcome or mitigate challenges and
                                                  AN communities.                                          teamwork, communication, and equity.                  enhance partnerships across programs and



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                                                                                  Federal Register / Vol. 83, No. 142 / Tuesday, July 24, 2018 / Notices                                              35015

                                                  agencies by identifying, prioritizing, and               Federal, State, Tribal, and Urban Indian                 Culturally Appropriate Care:
                                                  reducing access limitations to health care for           programs.                                                1. Strengthen culturally competent
                                                  local AI/AN stakeholders.                                   Objective 2.1: Create quality improvement          organizational efforts and reinforce
                                                     4. Increase access to quality community,              capability at all levels of the organization.         implementation of culturally appropriate and
                                                  direct/specialty, long-term care and support                Objective Explanation: Ensure quality              effective care models and programs.
                                                  services, and referred health care services              improvement is operational in all direct care,           2. Promote and evaluate excellence and
                                                  and identify barriers to care for Tribal                 public health, administrative, and                    quality of care through innovative, culturally
                                                  communities.                                             management services throughout the system.            appropriate programs.
                                                     5. Leverage technologies such as                      Quality improvement will be achieved at all              3. Promote the total health integration
                                                  telemedicine and asynchronous electronic                 levels of the organization including                  within a continuum of care that integrates
                                                  consultation systems to include a more                   Headquarters, Area Offices, and Service               acute, primary, behavioral, and preventive
                                                  diverse array of specialties and to expand,              Units and will be made available to Tribes,           health care.
                                                  standardize, and increase access to health               Tribal Organizations, and Urban Indian                   4. Explore environmental and social
                                                  care through telemedicine.                               Organizations, as requested. Creating quality         determinants of health and trauma-informed
                                                     6. Improve team effectiveness in the care             improvement capability at all levels will             care in health care delivery. Expand best
                                                  setting to optimize patient flow and                     require training, resources, commitment, and          practices across the IHS.
                                                  efficiency of care delivery.                             consistency to assure that every employee                5. Continue to develop and implement
                                                     7. Reduce health disparities in the AI/AN             shares a role in continuous quality                   trauma-informed care models and programs.
                                                  population.                                              improvement in all IHS operations and                    Sharing Best Practices:
                                                     8. Provide evidence-based specialty and               services. This objective will build upon                 6. Work collaboratively within IHS, and
                                                  preventive care that reduces the incidence of            current efforts of the 2016–2017 IHS Quality          among other Federal, State, Tribal programs,
                                                  the leading causes of death for the AI/AN                Framework 2 to strengthen quality                     and Urban Indian programs to improve
                                                  population.                                              improvement related to data, training, and            health care by sharing best practices.
                                                     9. Incorporate Traditional cultural                   standards of care.                                       Goal 3: To Strengthen IHS program
                                                  practices in existing health and wellness                   Strategies—The following strategies                management and operations.
                                                  programs, as appropriate.                                support this objective:                                  Goal Explanation: This goal addresses
                                                     10. Improve the ability to account for                   Quality Data:                                      issues of management, accountability,
                                                  complexity of care for each patient to gauge                1. Improve the quality of data collected           communication, and modernized information
                                                  provider productivity more accurately.                   regarding health care services and program            systems. IHS is committed to the principles
                                                     11. Hold staff and management                         outcomes.                                             of improved internal and external
                                                  accountable to outcomes and customer                        2. Develop and integrate quality standards         communication, and sound management.
                                                  service through satisfaction surveys.                    and metrics into governance, management,              Assuring the availability and ongoing
                                                     Facilities and Locations:                             and operations.                                       development of a comprehensive information
                                                     12. In consultation with Tribes, modernize               3. Standardize quality metrics across the          technology (IT) system is essential to
                                                  health care facilities to expand access to               IHS and use results to share information on           improving access to integrated clinical,
                                                  quality health care services.                            best practices, performance trends, and               administrative, and financial data to support
                                                     13. In consultation with Tribes, review and           identification of emerging needs.                     individual patient care, and decision-making.
                                                  incorporate a resource allocation structure to              Continuous Quality Improvement:                       Objective 3.1: Improve communication
                                                  ensure equity among Tribes.                                 4. Provide training, coaching, and                 within the organization with Tribes and other
                                                     14. Develop and execute a coordinated                 mentoring to ensure continuous quality                stakeholders, and with the general public.
                                                  plan (including health care, environmental               improvement and accountability of staff at all           Objective Explanation: This objective
                                                  engineering, environmental health, and                   levels of the organization.                           addresses the critical need to improve
                                                  health facilities engineering services) to                  5. Evaluate training efforts and staff             communication throughout the IHS, with
                                                  effectively and efficiently execute response,            implementation of improvements, as                    employees and patients, with Tribes, with
                                                  recovery, and mitigation to disasters and                appropriate.                                          Urban Indian Organizations, with the many
                                                  public health emergencies.                                  Standards of Care:                                 organizations working with IHS and with the
                                                     Goal 2: To promote excellence and quality                6. Develop and provide standards of care           general public. Most important is to assist
                                                  through innovation of the Indian health                  to improve quality and efficiency of health
                                                                                                                                                                 Tribes, Urban programs, and IHS in better
                                                  system into an optimally performing                      services across IHS.
                                                                                                                                                                 understanding Tribal and Urban Indian
                                                  organization.                                               7. Adopt the Model of Improvement in all
                                                                                                                                                                 needs and IHS program needs, to encourage
                                                     Goal Explanation: In pursuit of high                  clinical, public health, and administrative
                                                                                                                                                                 full participation in information exchange,
                                                  reliability health care services 1 and care that         activities in the Indian health system.
                                                                                                                                                                 and to engage Tribes and Urban programs in
                                                  is free from harm, the IHS has implemented                  8. Adopt patient-centered models of care,
                                                                                                                                                                 partnership and coalition building. This
                                                  several innovations in health care delivery to           including patient centered medical home
                                                                                                                                                                 includes defining and characterizing
                                                  advance the population health needs of AI/               recognition and care integration.
                                                                                                                                                                 community needs and health program needs,
                                                  AN communities. In many cases, innovations                  Objective 2.2: Provide care to better meet
                                                                                                                                                                 modifying health programs as needed, and
                                                  are developed to meet health care needs at               the health care needs of Indian communities.
                                                                                                              Objective Explanation: Key to improving            monitoring the effectiveness of programs and
                                                  the local level and subsequently adopted                                                                       program modifications.
                                                  across the Indian health system, as                      health outcomes and sustaining population
                                                                                                           health is culturally responsive health care              Strategies—The following strategies
                                                  appropriate. IHS will continue to promote                                                                      support this objective:
                                                  excellence and quality through innovation by             that is patient-centered and community
                                                                                                           supported. IHS will implement culturally                 Communication Improvements:
                                                  building upon existing quality initiatives and                                                                    1. Improve communication and
                                                  integrating appropriate clinical and public              appropriate and effective clinical and public
                                                                                                           health tools, as appropriate, to improve and          transparency among all employees,
                                                  health best practices. Recent IHS efforts have                                                                 managers, and senior leadership.
                                                  been aimed at strengthening the underlying               better meet the health care needs of AI/AN
                                                                                                           communities. This objective reinforces                   2. Develop and define proactive
                                                  quality foundation of federally operated                                                                       communications plans for internal and
                                                  facilities, standardizing processes, and                 current efforts addressing culturally
                                                                                                           appropriate care and support dissemination            external stakeholders.
                                                  sharing health care best practices with other                                                                     3. Enhance health-related outreach and
jstallworth on DSKBBY8HB2PROD with NOTICES




                                                                                                           of best practices.
                                                                                                              Strategies—The following strategies                education activities to patients and families.
                                                    1 High reliability health care means consistent
                                                                                                           support this objective:                                  4. Design social media platforms that will
                                                  excellence in quality and safety for every patient,                                                            ensure wide dissemination of information to
                                                  every time. High reliability in health care improves:
                                                                                                                                                                 interested and affected individuals and
                                                  organizational effectiveness, efficiency, culture,         2 The IHS Quality Framework 2016–2017 is

                                                  customer satisfaction, compliance, and                   available at: https://www.ihs.gov/newsroom/           organizations.
                                                  documentation. For more information about High           includes/themes/newihstheme/display_objects/             Strengthened Partnership:
                                                  Reliability Organizations, please see: https://          documents/IHS_2016-2017_                                 5. Assure quality reporting relationships
                                                  psnet.ahrq.gov/primers/primer/31/high-reliability.       QualityFramework.PDF.                                 between service units, Area offices, and



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                                                  35016                           Federal Register / Vol. 83, No. 142 / Tuesday, July 24, 2018 / Notices

                                                  headquarters are clearly defined and                     and leadership are fundamental in achieving            intended to create any right, benefit, or legal
                                                  implemented.                                             the strategies listed below and further                responsibility, substantive or procedural,
                                                     6. Effectively collaborate with other IHS             reinforces the workforce objectives outlined           enforceable at law by a party against the
                                                  offices (e.g., the Loan Repayment Program)               elsewhere in the plan. An improved Indian              United States, its agencies, or any person.
                                                  and HHS Staff and Operating Divisions                    health IT network increases access to
                                                  where missions, goals, and authorities                   integrated clinical, administrative, and                  The IHS will publish an additional
                                                  overlap.                                                 financial data to support individual patient           Federal Register Notice with the final
                                                     Objective 3.2: Secure and effectively                 care, decision-making, and advocacy. The
                                                                                                                                                                  IHS Strategic Plan FY 2018–2022 after
                                                  manage the assets and resources.                         need for data will require the development of
                                                     Objective Explanation: This objective                 a system integrated with Tribal and Urban              all comments are received and
                                                  supports the delivery of health care through             Indian programs that will address the current          considered.
                                                  improved management of all types of assets               and projected clinical, administrative, and              Dated: July 16, 2018.
                                                  and non-workforce resources. To elevate the              fiscal data needs. Timely fiscal data                  Michael D. Weahkee,
                                                  health status of the AI/AN population and                dissemination to all Federal partners when
                                                  increase access to medical care, IHS must                developing budgets is necessary to accurately          RADM, Assistant Surgeon General, U.S.
                                                  continue to help ensure patients understand              address health care needs of Indian                    Public Health Service, Acting Director, Indian
                                                  their health care options and improve                    communities. Data quality (i.e., accuracy,             Health Service.
                                                  business process and efficiencies to the                 reliability, and validity) and quality patient         [FR Doc. 2018–15740 Filed 7–23–18; 8:45 am]
                                                  health care system. IHS will also increase the           care will continue to play a highly visible            BILLING CODE 4165–16–P
                                                  effectiveness of operations and reporting,               role both within and outside the IHS. Data
                                                  while providing more assistance and                      quality is only partially dependent upon
                                                  infrastructure support to Areas and facilities.          technology. Improved data quality also                 DEPARTMENT OF HEALTH AND
                                                     Strategies—The following strategies                   reflects other sustained initiatives, such as          HUMAN SERVICES
                                                  support this objective:                                  accuracy of data entry, legibility of
                                                     Infrastructure, Capacity, and                         handwriting, appropriate and timely data
                                                                                                                                                                  National Institutes of Health
                                                  Sustainability:                                          exports, and accuracy of coding.
                                                     1. Enhance transparency of the IHS                       Strategies—The following strategies
                                                                                                                                                                  National Cancer Institute; Notice of
                                                  management and accountability                            support this objective:
                                                  infrastructure to properly manage and secure                Health Information Technology (HIT):                Closed Meetings
                                                  assets.                                                     1. Evaluate electronic health record needs
                                                                                                           of the IHS and the ability for the health
                                                                                                                                                                    Pursuant to section 10(d) of the
                                                     2. Ensure that Federal, State, Tribal,
                                                  territorial, and local Tribal health programs            information systems to meet those needs,               Federal Advisory Committee Act, as
                                                  have the necessary infrastructure to                     create seamless data linkages, and meet data           amended, notice is hereby given of the
                                                  effectively provide essential public health              access needs for Tribes and Tribal program             following meetings.
                                                  services.                                                health information systems.                              The meetings will be closed to the
                                                     3. Provide technical assistance to                       2. Develop a consistent, robust, stable,            public in accordance with the
                                                  strengthen the capacity of service units and             secure, state-of-the-art HIT system to support         provisions set forth in sections
                                                  Area Offices to enhance effective                        clinicians workflow, improve data collection,
                                                                                                           and provide regular and ongoing data                   552b(c)(4) and 552b(c)(6), Title 5 U.S.C.,
                                                  management and oversight.
                                                                                                           analysis.                                              as amended. The grant applications and
                                                     4. Apply economic principles and methods
                                                  to assure ongoing security and sustainability               3. Modernize the HIT system for IHS                 the discussions could disclose
                                                  of Federal, Tribal and Urban Indian facilities.          Resource and Patient Management System                 confidential trade secrets or commercial
                                                     Improved Business Process:                            (RPMS) or commercial off-the-shelf packages.           property such as patentable material,
                                                     5. Routinely review management                           4. Align with universal patient record              and personal information concerning
                                                  operations to effectively improve key                    systems to link off-reservation care systems           individuals associated with grant
                                                  business management practices.                           that serve AI/AN.                                      applications, the disclosure of which
                                                     6. Optimize business functions to ensure                 5. Enhance and expand technology such as
                                                                                                           the IHS telecom to provide access for
                                                                                                                                                                  would constitute a clearly unwarranted
                                                  IHS is engaged in discussions on value-based                                                                    invasion of personal privacy.
                                                  purchasing.                                              consultative care, stabilization of care,
                                                     7. Develop policies, use tools, and apply             decreased transportation, and timeliness of               Name of Committee: National Cancer
                                                  models that ensure efficient use of assets and           care at any IHS-funded health program.                 Institute Special Emphasis Panel; NCI
                                                  resources.                                                  Data Process:                                       Program Project I (P01).
                                                     8. Strengthen management and operations                  6. Provide available data to inform decision           Date: September 17–18, 2018.
                                                  through effective oversight.                             making for internal and external                          Time: 3:00 p.m. to 5:00 p.m.
                                                     9. Develop standardized management                    stakeholders.                                             Agenda: To review and evaluate grant
                                                  strategies for grants, contracts, and other                 7. Act upon performance data and                    applications.
                                                  funding opportunities to promote innovation              standardize data and reporting requirements.              Place: Bethesda North Marriott Hotel &
                                                  and excellence in operations and outcomes.                  8. Assure system of data sharing to solidify        Conference Center, 5701 Marinelli Road,
                                                     Patient Education and Resources:                      partnerships with Tribal Epidemiology                  North Bethesda, MD 20852.
                                                     10. Strengthen patients’ awareness of their           Centers and other Tribal programs.                        Contact Person: Mukesh Kumar, Ph.D.,
                                                  health care options, including Medicaid and                 9. Establish capability for data federation 3       Scientific Review Officer, Research Program
                                                  Medicare enrollment, which may increase                  so that data analytics/business intelligence           Review Branch, Division of Extramural
                                                  access to health care and optimize third party           may be applied to disparate data stored in a           Activities, National Cancer Institute, NIH,
                                                  reimbursements.                                          single, general-purpose database that can              9609 Medical Center Drive, Room 7W618,
                                                     Objective 3.3: Modernize information                  hold many types of data and distribute that            Bethesda, MD 20892–9750, 240–276–6611,
                                                  technology and information systems to                    data to users anywhere on the network.                 mukesh.kumar3@nih.gov.
                                                  support data driven decisions.                             Note: This draft plan is developed for                  Name of Committee: National Cancer
                                                     Objective Explanation: This objective is to                                                                  Institute Special Emphasis Panel; NCI SPORE
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                                                                                                           public consideration, it is intended to
                                                  assure the availability and ongoing                      improve the management and administration              I (P50) Review.
                                                  improvement of a comprehensive                           of the IHS and strategic direction of the                 Date: September 25, 2018.
                                                  information technology (IT) system that                  Agency over the next 5 years, and it is not               Time: 8:00 a.m. to 2:00 p.m.
                                                  meets the needs of providers, patients, and                                                                        Agenda: To review and evaluate grant
                                                  I/T/Us, including using technology to                      3 Data federation provides an organization with      applications.
                                                  provide improved, timely access to care and              the ability to aggregate data from disparate sources      Place: Gaithersburg Marriott
                                                  to reduce the need for transit. This objective           in a virtual database so it can be used for business   Washingtonian Center, 9751 Washington
                                                  recognizes that qualified and capable IT staff           intelligence or other analysis.                        Boulevard, Gaithersburg, MD 20878.



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Document Created: 2018-07-24 00:11:01
Document Modified: 2018-07-24 00:11:01
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionRequest for comments; notice of Tribal Consultation and Urban Indian Confer.
DatesComments due by August 23, 2018.
ContactCAPT Francis Frazier, Director, Office of Public Health Support, IHS, 5600 Fishers Lane, Mail Stop: 09E10D, Rockville, Maryland 20857. Telephone (301) 443-0222 (This is not a toll[dash]free number).
FR Citation83 FR 35012 

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