83_FR_5476 83 FR 5450 - Agency Information Collection Activities: Submission for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

83 FR 5450 - Agency Information Collection Activities: Submission for OMB Review; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF HOMELAND SECURITY
Federal Emergency Management Agency

Federal Register Volume 83, Issue 26 (February 7, 2018)

Page Range5450-5450
FR Document2018-02376

The Federal Emergency Management Agency (FEMA) will submit the information collection abstracted below to the Office of Management and Budget for review and clearance in accordance with the requirements of the Paperwork Reduction Act of 1995. The submission will describe the nature of the information collection, the categories of respondents, the estimated burden (i.e., the time, effort and resources used by respondents to respond) and cost, and the actual data collection instruments FEMA will use.

Federal Register, Volume 83 Issue 26 (Wednesday, February 7, 2018)
[Federal Register Volume 83, Number 26 (Wednesday, February 7, 2018)]
[Notices]
[Page 5450]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-02376]


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DEPARTMENT OF HOMELAND SECURITY

Federal Emergency Management Agency

[Docket ID FEMA-2017-0029; OMB No. 1660-0130]


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request; Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery

AGENCY: Federal Emergency Management Agency, DHS.

ACTION: Notice and request for comments.

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SUMMARY: The Federal Emergency Management Agency (FEMA) will submit the 
information collection abstracted below to the Office of Management and 
Budget for review and clearance in accordance with the requirements of 
the Paperwork Reduction Act of 1995. The submission will describe the 
nature of the information collection, the categories of respondents, 
the estimated burden (i.e., the time, effort and resources used by 
respondents to respond) and cost, and the actual data collection 
instruments FEMA will use.

DATES: Comments must be submitted on or before March 9, 2018.

ADDRESSES: Submit written comments on the proposed information 
collection to the Office of Information and Regulatory Affairs, Office 
of Management and Budget. Comments should be addressed to the Desk 
Officer for the Department of Homeland Security, Federal Emergency 
Management Agency, and sent via electronic mail to 
[email protected].

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection should be made to Director, 
Records Management Division, 500 C Street SW, Washington, DC 20472, 
email address [email protected] or 
Sherina Greene, Management and Program Analyst, FEMA Office of the 
Chief Administrative Officer, Information Management Division, at (202) 
646-4343.

SUPPLEMENTARY INFORMATION: This proposed information collection 
previously published in the Federal Register on September 13, 2017 at 
82 FR 43035 with a 60 day public comment period. FEMA received 4 
anonymous public comments that were not relevant to the information 
collection. The purpose of this notice is to notify the public that 
FEMA will submit the information collection abstracted below to the 
Office of Management and Budget for review and clearance.

Collection of Information

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Type of information collection: Extension, without change, of a 
currently approved information collection.
    OMB Number: 1660-0130.
    Form Titles and Numbers: None.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. This feedback will provide insights into customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. These collections will allow for ongoing, 
collaborative and actionable communications between the Agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    Affected Public: Individuals or Households.
    Estimated Number of Respondents: 1,075,000.
    Estimated Number of Responses: 1,075,000.
    Estimated Total Annual Burden Hours: 181,995 hours.
    Estimated Total Annual Respondent Cost: $6,340,705.80.
    Estimated Respondents' Operation and Maintenance Costs: None.
    Estimated Respondents' Capital and Start-Up Costs: None.
    Estimated Total Annual Cost to the Federal Government: 
$2,079,000.95.

Comments

    Comments may be submitted as indicated in the ADDRESSES caption 
above. Comments are solicited to (a) evaluate whether the proposed data 
collection is necessary for the proper performance of the agency, 
including whether the information shall have practical utility; (b) 
evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used; (c) enhance the quality, utility, and 
clarity of the information to be collected; and (d) minimize the burden 
of the collection of information on those who are to respond, including 
through the use of appropriate automated, electronic, mechanical, or 
other technological collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.

    Dated: January 26, 2018.
William H. Holzerland,
Senior Director for Information Management, Office of the Chief 
Administrative Officer, Mission Support, Federal Emergency Management 
Agency, Department of Homeland Security.
[FR Doc. 2018-02376 Filed 2-6-18; 8:45 am]
 BILLING CODE 9111-19-P



                                                5450                       Federal Register / Vol. 83, No. 26 / Wednesday, February 7, 2018 / Notices

                                                Disaster Housing Operations for Individuals             FEMA-Information-Collections-                         the precision requirements or power
                                                and Households; 97.050, Presidentially                  Management@fema.dhs.gov or Sherina                    calculations that justify the proposed
                                                Declared Disaster Assistance to Individuals             Greene, Management and Program                        sample size, the expected response rate,
                                                and Households—Other Needs; 97.036,                     Analyst, FEMA Office of the Chief
                                                Disaster Grants—Public Assistance                                                                             methods for assessing potential non-
                                                (Presidentially Declared Disasters); 97.039,
                                                                                                        Administrative Officer, Information                   response bias, the protocols for data
                                                Hazard Mitigation Grant.)                               Management Division, at (202) 646–                    collection, and any testing procedures
                                                                                                        4343.                                                 that were or will be undertaken prior to
                                                Brock Long,
                                                                                                        SUPPLEMENTARY INFORMATION:     This                   fielding the study. Depending on the
                                                Administrator, Federal Emergency
                                                                                                        proposed information collection                       degree of influence the results are likely
                                                Management Agency.
                                                                                                        previously published in the Federal                   to have, such collections may still be
                                                [FR Doc. 2018–02377 Filed 2–6–18; 8:45 am]
                                                                                                        Register on September 13, 2017 at 82 FR               eligible for submission for other generic
                                                BILLING CODE 9111–23–P
                                                                                                        43035 with a 60 day public comment                    mechanisms that are designed to yield
                                                                                                        period. FEMA received 4 anonymous                     quantitative results.
                                                                                                        public comments that were not relevant                   Affected Public: Individuals or
                                                DEPARTMENT OF HOMELAND
                                                                                                        to the information collection. The
                                                SECURITY                                                                                                      Households.
                                                                                                        purpose of this notice is to notify the
                                                                                                        public that FEMA will submit the                         Estimated Number of Respondents:
                                                Federal Emergency Management
                                                Agency                                                  information collection abstracted below               1,075,000.
                                                                                                        to the Office of Management and Budget                   Estimated Number of Responses:
                                                [Docket ID FEMA–2017–0029; OMB No.                      for review and clearance.                             1,075,000.
                                                1660–0130]
                                                                                                        Collection of Information                                Estimated Total Annual Burden
                                                Agency Information Collection                              Title: Generic Clearance for the                   Hours: 181,995 hours.
                                                Activities: Submission for OMB                          Collection of Qualitative Feedback on                    Estimated Total Annual Respondent
                                                Review; Comment Request; Generic                        Agency Service Delivery.                              Cost: $6,340,705.80.
                                                Clearance for the Collection of                            Type of information collection:
                                                Qualitative Feedback on Agency                                                                                   Estimated Respondents’ Operation
                                                                                                        Extension, without change, of a                       and Maintenance Costs: None.
                                                Service Delivery                                        currently approved information
                                                                                                        collection.                                              Estimated Respondents’ Capital and
                                                AGENCY: Federal Emergency
                                                                                                           OMB Number: 1660–0130.                             Start-Up Costs: None.
                                                Management Agency, DHS.
                                                                                                           Form Titles and Numbers: None.                        Estimated Total Annual Cost to the
                                                ACTION: Notice and request for
                                                                                                           Abstract: The information collection               Federal Government: $2,079,000.95.
                                                comments.
                                                                                                        activity will garner qualitative customer
                                                                                                        and stakeholder feedback in an efficient,             Comments
                                                SUMMARY:   The Federal Emergency
                                                Management Agency (FEMA) will                           timely manner, in accordance with the
                                                                                                                                                                 Comments may be submitted as
                                                submit the information collection                       Administration’s commitment to
                                                                                                                                                              indicated in the ADDRESSES caption
                                                abstracted below to the Office of                       improving service delivery. This
                                                                                                                                                              above. Comments are solicited to (a)
                                                Management and Budget for review and                    feedback will provide insights into
                                                                                                        customer or stakeholder perceptions,                  evaluate whether the proposed data
                                                clearance in accordance with the                                                                              collection is necessary for the proper
                                                requirements of the Paperwork                           experiences and expectations, provide
                                                                                                        an early warning of issues with service,              performance of the agency, including
                                                Reduction Act of 1995. The submission
                                                                                                        or focus attention on areas where                     whether the information shall have
                                                will describe the nature of the
                                                                                                        communication, training or changes in                 practical utility; (b) evaluate the
                                                information collection, the categories of
                                                respondents, the estimated burden (i.e.,                operations might improve delivery of                  accuracy of the agency’s estimate of the
                                                the time, effort and resources used by                  products or services. These collections               burden of the proposed collection of
                                                respondents to respond) and cost, and                   will allow for ongoing, collaborative and             information, including the validity of
                                                the actual data collection instruments                  actionable communications between the                 the methodology and assumptions used;
                                                FEMA will use.                                          Agency and its customers and                          (c) enhance the quality, utility, and
                                                DATES: Comments must be submitted on
                                                                                                        stakeholders. It will also allow feedback             clarity of the information to be
                                                or before March 9, 2018.                                to contribute directly to the                         collected; and (d) minimize the burden
                                                                                                        improvement of program management.                    of the collection of information on those
                                                ADDRESSES: Submit written comments
                                                                                                           Feedback collected under this generic              who are to respond, including through
                                                on the proposed information collection                  clearance will provide useful                         the use of appropriate automated,
                                                to the Office of Information and                        information, but it will not yield data               electronic, mechanical, or other
                                                Regulatory Affairs, Office of                           that can be generalized to the overall
                                                Management and Budget. Comments                                                                               technological collection techniques or
                                                                                                        population. This type of generic                      other forms of information technology,
                                                should be addressed to the Desk Officer                 clearance for qualitative information
                                                for the Department of Homeland                                                                                e.g., permitting electronic submission of
                                                                                                        will not be used for quantitative                     responses.
                                                Security, Federal Emergency                             information collections that are
                                                Management Agency, and sent via                         designed to yield reliably actionable                   Dated: January 26, 2018.
                                                electronic mail to dhsdeskofficer@                      results, such as monitoring trends over               William H. Holzerland,
sradovich on DSK3GMQ082PROD with NOTICES




                                                omb.eop.gov.                                            time or documenting program                           Senior Director for Information Management,
                                                FOR FURTHER INFORMATION CONTACT:                        performance. Such data uses require                   Office of the Chief Administrative Officer,
                                                Requests for additional information or                  more rigorous designs that address: The               Mission Support, Federal Emergency
                                                copies of the information collection                    target population to which                            Management Agency, Department of
                                                should be made to Director, Records                     generalizations will be made, the                     Homeland Security.
                                                Management Division, 500 C Street SW,                   sampling frame, the sample design                     [FR Doc. 2018–02376 Filed 2–6–18; 8:45 am]
                                                Washington, DC 20472, email address                     (including stratification and clustering),            BILLING CODE 9111–19–P




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Document Created: 2018-10-26 13:56:01
Document Modified: 2018-10-26 13:56:01
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for comments.
DatesComments must be submitted on or before March 9, 2018.
ContactRequests for additional information or copies of the information collection should be made to Director, Records Management Division, 500 C Street SW, Washington, DC 20472,
FR Citation83 FR 5450 

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