83 FR 5508 - Agency Information Collection Activities: Extension of an Approved Information Collection Request; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration Federal Register Volume 83, Issue 26 (February 7, 2018)
Federal Motor Carrier Safety Administration
Federal Register Volume 83, Issue 26 (February 7, 2018)
| Page Range | 5508-5510 | |
| FR Document | 2018-02439 |
[Federal Register Volume 83, Number 26 (Wednesday, February 7, 2018)] [Notices] [Pages 5508-5510] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2018-02439] ----------------------------------------------------------------------- DEPARTMENT OF TRANSPORTATION Federal Motor Carrier Safety Administration [Docket No. FMCSA-2017-0138] Agency Information Collection Activities: Extension of an Approved Information Collection Request; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT. ACTION: Notice and request for comments. ----------------------------------------------------------------------- SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval and invites public comment. The FMCSA requests approval to revise an existing ICR titled, ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery,'' due to an increase in the annual cost to respondents. This ICR will allow for ongoing, collaborative and [[Page 5509]] actionable communication between FMCSA and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. On August 10, 2017, FMCSA published a Federal Register notice allowing for a 60-day comment period on this ICR. The agency received no comments in response to that notice. DATES: Please send your comments to this notice by March 9, 2018. OMB must receive your comments by this date to act quickly on the ICR. ADDRESSES: All comments should reference Federal Docket Management System (FDMS) Docket Number FMCSA-2017-0138. Interested persons are invited to submit written comments on the proposed information collection to the Office of Information and Regulatory Affairs, Office of Management and Budget. Comments should be addressed to the attention of the Desk Officer, Department of Transportation/Federal Motor Carrier Safety Administration, and sent via electronic mail to oira_submission@omb.eop.gov, faxed to (202) 395-6974, or mailed to the Office of Information and Regulatory Affairs, Office of Management and Budget, Docket Library, Room 10102, 725 17th Street NW, Washington, DC 20503. FOR FURTHER INFORMATION CONTACT: Mr. Martin Walker, Division Chief, FMCSA, Office of Research. Telephone (202) 385-2364; or email martin.walker@dot.gov. Department of Transportation, Federal Motor Carrier Safety Administration, 1200 New Jersey Avenue SE, Mail Stop W63-432, Washington, DC 20590. SUPPLEMENTARY INFORMATION: Background: Executive Order 12862, ``Setting Customer Service Standards,'' directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector (58 FR 48257, Sept. 11, 1993). In order to work continuously to ensure that our programs are effective and meet our customers' needs, FMCSA seeks to extend OMB approval of a generic clearance to collect qualitative feedback from our customers on our service delivery. The surveys covered in this generic clearance provide a way for FMCSA to collect this data directly from our customers. The surveys covered by this collection provide a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with FMCSA's programs. The solicitation of feedback targets areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses are assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the Agency's services will be unavailable. The Agency only submits a collection for approval under this generic clearance if it meets the following conditions:The collections are voluntary; The collections are low-burden for respondents (based on considerations of total burden hours, total number of respondents, or burden-hours per respondent) and are low-cost for both the respondents and the Federal Government; The collections are non-controversial and do not raise issues of concern to other Federal agencies; Any collection is targeted to the solicitation of opinions from respondents who have experience with the program or may have experience with the program in the near future; Personally identifiable information (PII) is collected only to the extent necessary and is not retained; Information gathered will be used only internally for general service improvement and program management purposes and is not intended for release outside of the agency; Information gathered will not be used for the purpose of substantially informing influential policy decisions; and Information gathered will yield qualitative information; the collections will not be designed or expected to yield statistically reliable results or used as though the results are generalizable to the population of study. Feedback collected under this generic clearance provides useful information, but it does not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. As a general matter, information collections will not result in any new system of records containing privacy information and will not ask questions of a sensitive nature, such as sexual behavior and attitudes, religious beliefs, and other matters that are commonly considered private. FMCSA estimates that the annual burden hour for this information collection has decreased by approximately 1,218 hours from the previously approved 3,450 hours. This is due in part to (1) discontinuing a previously OMB approved mail-based customer satisfaction survey, and (2) adding the annual Analysis, Research, and Technology sessions. Additionally, because of discontinuing mail surveys, respondents will not incur any non-hour costs (e.g. stamps), which results in an estimated decrease of $440 annually. The expected annual cost to the Federal Government has decreased from $200,800 annually to $137,076 due in part to the cost difference in the discontinuation of the customer satisfaction survey using outreach materials previously approved and estimating the implementation of the ART Forum contracts. Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 2126-0049. Type of Request: Extension of a currently-approved information collection. Respondents: State and local agencies, the general public, stakeholders, [[Page 5510]] original equipment manufacturers and suppliers to the commercial motor vehicle (CMV) industry, fleets, owner-operators, state CMV safety agencies, research organizations and contractors, news organizations, safety advocacy groups, and other Federal agencies. Estimated Number of Respondents: 9,270. Estimated Time per Response: Range from 5-30 minutes. Expiration Date: March 31, 2018. Frequency of Response: Generally, on an annual basis. Estimated Total Annual Burden: 2,233. Public Comments Invited: You are asked to comment on any aspect of this information collection, including: (1) Whether the proposed collection is necessary for the performance of FMCSA's functions; (2) the accuracy of the estimated burden; (3) ways for FMCSA to enhance the quality, usefulness, and clarity of the collected information; and (4) ways that the burden could be minimized without reducing the quality of the collected information. The agency will summarize or include your comments in the request for OMB's clearance of this information collection. Issued under the authority of 49 CFR 1.87 on: January 31, 2018. G. Kelly Regal, Associate Administrator, Office of Research and Information Technology. [FR Doc. 2018-02439 Filed 2-6-18; 8:45 am] BILLING CODE 4910-EX-P
![5508 Federal Register / Vol. 83, No. 26 / Wednesday, February 7, 2018 / Notices
Re-Opening RDRs Agency Use of Data FMCSA at the time of the determination
If a submitter receives a determination As explained in the July 17, 2017, and are not appropriate for use by
that the crash was preventable or Federal Register notice, final private parties in civil litigation. These
undecided, or the RDR is closed for determinations made through this determinations do not establish fault or
another reason, the RDR may be re- demonstration program will be noted on negligence by any party and are made
opened once. The request will be the Agency’s Safety Measurement by persons with no personal knowledge
System (SMS). No crashes are removed of the crash.
reconsidered by FMCSA only if
additional documentation or new from SMS as a result of this DataQs
information is submitted. If additional demonstration program. For the purpose Motor carriers and drivers, as well as
information or documentation is not of prioritizing motor carriers for safety any member of the public, may submit
provided, the RDR will be closed with interventions, FMCSA will continue to crash preventability RDRs through the
the initial determination without further use all crashes during the demonstration Agency’s DataQs system. DataQs has
consideration. program. been modified to provide this
Additionally, once an RDR is closed, The crash preventability functionality. The DataQs system is
the Agency will not be responding to determinations made under this available at: https://
additional comments submitted through program will not affect any carrier’s dataqs.fmcsa.dot.gov. The DataQs User
the DataQs system. The RDR must be safety rating or ability to operate. Guide advises that it should take 2
reopened and additional information FMCSA will not issue penalties or weeks to have an RDR reviewed. The
submitted as cause for FMCSA to sanctions based on these User Guide is for RDRs that are not in
reconsider the determination. determinations, nor do they establish the demonstration program. Based on
any obligations or impose legal the volume of RDRs submitted, the
Input From the Public
requirements on any motor carrier. Agency’s timeframe for review is
The opportunity to collect These determinations also will not averaging 3 to 4 weeks.
information from other parties is critical change how the Agency will make Additional information on how to
to determining the impacts and costs of enforcement decisions. submit a crash preventability RDR is
this demonstration program. During the Information submitted about a crash available on the Agency’s website at
demonstration program, if a crash as part of this demonstration program https://www.fmcsa.dot.gov/safety/crash-
review results in a preliminary may be shared with the appropriate preventability-demonstration-program.
determination that the crash was not FMCSA Division Office for further
preventable, the Agency will publish investigation. Likewise, if an Issued under the authority delegated in 49
CFR 1.87 on: January 31, 2018.
the crash report number, U.S. DOT investigation reveals additional
number, motor carrier name, crash event Cathy F. Gautreaux,
information about a crash for which the
date, crash event State and crash type demonstration program made a Deputy Administrator.
on its DataQs website. preventability determination, this [FR Doc. 2018–02437 Filed 2–6–18; 8:45 am]
Any member of the public with information may be shared within the BILLING CODE 4910–EX–P
documentation or data to refute the Agency and the crash subjected to
proposed determination has 30 days to further review.
submit the documentation through the Throughout this demonstration DEPARTMENT OF TRANSPORTATION
DataQs system at https:// period, FMCSA will maintain data so
Federal Motor Carrier Safety
dataqs.fmcsa.dot.gov. Information on that at the conclusion of the
Administration
how to submit additional demonstration program, the Agency can
documentation is available at https:// conduct analyses. It is expected that the [Docket No. FMCSA–2017–0138]
www.fmcsa.dot.gov/safety/crash- Agency’s analyses would include, but
preventability-demonstration-program. not be limited to, the cost of operating Agency Information Collection
Any new documents or data will be the test and its extrapolation to a larger Activities: Extension of an Approved
reviewed and considered before FMCSA program; future crash rates of carriers Information Collection Request;
makes a final determination. Final that submitted RDRs, future crash rates Comment Request; Generic Clearance
determinations will be published on of motor carriers with not preventable for the Collection of Qualitative
SMS within 60 days of the final crashes, and impacts to SMS crash rates Feedback on Agency Service Delivery
decision. and improvements to prioritization. AGENCY: Federal Motor Carrier Safety
However, based on feedback from Additionally, under 49 U.S.C. 504(f), Administration (FMCSA), DOT.
some stakeholders, the Agency ‘‘No part of a report of an accident ACTION: Notice and request for
recognizes that some parties involved in occurring in operations of a motor comments.
the crash might not be able to provide carrier, motor carrier of migrant
input within 30 days. The Agency will workers, or motor private carrier and SUMMARY: In accordance with the
maintain a list of not preventable final required by the Secretary, and no part Paperwork Reduction Act of 1995,
determinations on its website at https:// of a report of an investigation of the FMCSA announces its plan to submit
www.fmcsa.dot.gov/safety/crash- accident made by the Secretary, may be the Information Collection Request (ICR)
preventability-demonstration-program. admitted into evidence or used in a civil described below to the Office of
This list will be updated monthly. If at action for damages related to a matter Management and Budget (OMB) for its
any time during this demonstration mentioned in the report or review and approval and invites public
sradovich on DSK3GMQ082PROD with NOTICES
program a party has information and investigation.’’ The crash preventability comment. The FMCSA requests
documentation to counter this determinations made under this approval to revise an existing ICR titled,
determination, FMCSA will accept that program are intended only for FMCSA’s ‘‘Generic Clearance for the Collection of
information at Crash.Preventability@ use in determining whether the program Qualitative Feedback on Agency Service
dot.gov. Therefore, determinations may may improve the Agency’s prioritization Delivery,’’ due to an increase in the
be revised after consideration of this tools. These determinations are made on annual cost to respondents. This ICR
additional information. the basis of information available to will allow for ongoing, collaborative and
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![5510 Federal Register / Vol. 83, No. 26 / Wednesday, February 7, 2018 / Notices
original equipment manufacturers and known as brake cylinder maintaining. privacyNotice for the privacy notice of
suppliers to the commercial motor AAR asked for expedited processing of regulations.gov.
vehicle (CMV) industry, fleets, owner- this request so the 60-day review period Issued in Washington, DC.
operators, state CMV safety agencies, required by 49 CFR 232.307 can begin Robert C. Lauby,
research organizations and contractors, as soon as possible and the new
Associate Administrator for Railroad Safety,
news organizations, safety advocacy procedure can be referenced in the CFR. Chief Safety Officer.
groups, and other Federal agencies. A copy of these documents and the
[FR Doc. 2018–02428 Filed 2–6–18; 8:45 am]
Estimated Number of Respondents: petition, as well as any written
BILLING CODE 4910–06–P
9,270. communications concerning the
Estimated Time per Response: Range petition, is available for review online at
from 5–30 minutes. www.regulations.gov and in person at
Expiration Date: March 31, 2018. DEPARTMENT OF TRANSPORTATION
the U.S. Department of Transportation’s
Frequency of Response: Generally, on (DOT) Docket Operations Facility, 1200
an annual basis. Federal Railroad Administration
New Jersey Avenue SE, W12–140,
Estimated Total Annual Burden: Washington, DC 20590. The Docket [Docket No. FRA–2018–0013]
2,233. Operations Facility is open from 9 a.m.
Public Comments Invited: You are Establishment of an Emergency Relief
to 5 p.m., Monday through Friday, Docket for Calendar Year 2018
asked to comment on any aspect of this
except Federal Holidays.
information collection, including: (1)
Interested parties are invited to AGENCY: Federal Railroad
Whether the proposed collection is
participate in these proceedings by Administration (FRA), Department of
necessary for the performance of
submitting written views, data, or Transportation (DOT).
FMCSA’s functions; (2) the accuracy of
comments. All communications ACTION: Notice of establishment of
the estimated burden; (3) ways for
concerning these proceedings should public docket.
FMCSA to enhance the quality,
identify the appropriate docket number
usefulness, and clarity of the collected SUMMARY: This Notice announces the
(e.g., Docket Number FRA–2018–0011)
information; and (4) ways that the establishment of FRA’s emergency relief
and may be submitted by any of the
burden could be minimized without docket (ERD) for calendar year 2018.
following methods:
reducing the quality of the collected
information. The agency will summarize • Website: http:// The designated ERD for calendar year
www.regulations.gov. Follow the online 2018 is docket number FRA–2018–0013.
or include your comments in the request
instructions for submitting comments. ADDRESSES: See Supplementary
for OMB’s clearance of this information
collection. • Fax: 202–493–2251. Information section for further
• Mail: Docket Operations Facility, information regarding submitting
Issued under the authority of 49 CFR 1.87 U.S. Department of Transportation, 1200 petitions and/or comments to Docket
on: January 31, 2018. No. FRA–2018–0013.
New Jersey Avenue SE, W12–140,
G. Kelly Regal, Washington, DC 20590. SUPPLEMENTARY INFORMATION: On May
Associate Administrator, Office of Research • Hand Delivery: 1200 New Jersey 19, 2009, FRA published a direct final
and Information Technology.
Avenue SE, Room W12–140, rule establishing ERDs and the
[FR Doc. 2018–02439 Filed 2–6–18; 8:45 am] Washington, DC 20590, between 9 a.m. procedures for handling petitions for
BILLING CODE 4910–EX–P and 5 p.m., Monday through Friday, emergency waivers of safety rules,
except Federal Holidays. regulations, or standards during an
Communications received by April 9, emergency situation or event. 74 FR
DEPARTMENT OF TRANSPORTATION 2018, will be considered by FRA before 23329. That direct final rule became
Federal Railroad Administration final action is taken. Pursuant to 49 CFR effective on July 20, 2009 and made
232.307(d), if no comment objecting to minor modifications to 49 CFR 211.45
[Docket Number FRA–2018–0011] the requested modification is received in FRA’s Rules of Practice in 49 CFR
during the 60-day comment period, or if part 211. Section 211.45(b) provides that
Petition for Modification of Single Car FRA does not issue a written objection each calendar year FRA will establish
Air Brake Test Procedures to the requested modification, the an ERD in the publicly accessible DOT
Under part 232 of Title 49 Code of modification will become effective on docket system (available at http://
Federal Regulations (CFR), this provides April 23, 2018. www.regulations.gov). Section 211.45(b)
the public notice that on January 5, Anyone can search the electronic further provides that FRA will publish
2018, the Association of American form of any written communications a notice in the Federal Register
Railroads (AAR) requested the Federal and comments received into any of our identifying by docket number the ERD
Railroad Administration (FRA) grant a dockets by the name of the individual for that year. FRA established the ERD
modification of the single car air brake submitting the comment (or signing the and emergency waiver procedures to
test procedures as prescribed in 49 CFR document, if submitted on behalf of an provide an expedited process for FRA to
232.305(a). FRA assigned the request association, business, labor union, etc.). address the needs of the public and the
Docket Number FRA–2018–0011. In accordance with 5 U.S.C. 553(c), DOT railroad industry during emergency
As described in its request, the AAR solicits comments from the public to situations or events. This Notice
Braking Systems Committee has revised better inform its processes. DOT posts announces the designated ERD for
and sent out for comment an updated these comments, without edit, including calendar year 2018 is docket number
sradovich on DSK3GMQ082PROD with NOTICES
version of AAR Standard S–486–04— any personal information the FRA–2018–0013.
Code of Air Brake System Tests for commenter provides, to As detailed in section 211.45, if the
Freight Equipment, which is www.regulations.gov, as described in FRA Administrator determines an
incorporated by reference in 49 CFR the system of records notice (DOT/ALL– emergency event as defined in 49 CFR
232.305—Single car air brake tests. The 14 FDMS), which can be reviewed at 211.45(a) has occurred, or that an
main objective of the revision was to https://www.transportation.gov/privacy. imminent threat of such an emergency
incorporate tests for a new feature See also https://www.regulations.gov/ occurring exists, and public safety
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Document Created: 2018-10-26 13:57:21
Document Modified: 2018-10-26 13:57:21
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice and request for comments. | |
| Dates | Please send your comments to this notice by March 9, 2018. OMB must receive your comments by this date to act quickly on the ICR. | |
| Contact | Mr. Martin Walker, Division Chief, FMCSA, Office of Research. Telephone (202) 385-2364; or email [email protected] Department of Transportation, Federal Motor Carrier Safety Administration, 1200 New Jersey Avenue SE, Mail Stop W63-432, Washington, DC 20590. | |
| FR Citation | 83 FR 5508 |
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