83_FR_8664 83 FR 8624 - Hearing Aid Compatibility Standards

83 FR 8624 - Hearing Aid Compatibility Standards

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 83, Issue 40 (February 28, 2018)

Page Range8624-8634
FR Document2018-04012

The Commission amends its hearing aid compatibility (HAC) rules to enhance equal access to the national telecommunications network by people with hearing loss and implement the Twenty-First Century Communications and Video Accessibility Act. The changes incorporate by reference a revised technical standard for volume control for wireline telephones, expand the scope of the wireline HAC rules, add a volume control requirement for wireless handsets, and eliminate an outdated wireless technical standard.

Federal Register, Volume 83 Issue 40 (Wednesday, February 28, 2018)
[Federal Register Volume 83, Number 40 (Wednesday, February 28, 2018)]
[Rules and Regulations]
[Pages 8624-8634]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2018-04012]


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FEDERAL COMMUNICATIONS COMMISSION

47 CFR Parts 20 and 68

[CG Docket No. 13-46, WT Docket Nos. 07-250 and 10-254; FCC 17-135]


Hearing Aid Compatibility Standards

AGENCY: Federal Communications Commission.

ACTION: Final rule.

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SUMMARY: The Commission amends its hearing aid compatibility (HAC) 
rules to enhance equal access to the national telecommunications 
network by people with hearing loss and implement the Twenty-First 
Century Communications and Video Accessibility Act. The changes 
incorporate by reference a revised technical standard for volume 
control for wireline telephones, expand the scope of the wireline HAC 
rules, add a volume control requirement for wireless handsets, and 
eliminate an outdated wireless technical standard.

DATES: Effective March 30, 2018, except 47 CFR 68.501 through 68.504, 
which contain modified information collection requirements that require 
approval by the Office of Management and Budget (OMB) under the 
Paperwork Reduction Act (PRA), and which will become effective after 
the Commission publishes a document in the Federal Register announcing 
such approval and the relevant effective date.
    The incorporation by reference of ANSI/TIA-4965-2012 is approved by 
the Director of the Federal Register as of March 30, 2018. The 
incorporation by reference of the material in Sec.  20.19 was approved 
by the Director of the Federal Register as of June 6, 2008 and August 
16, 2012. The incorporation by reference of the other material in Sec.  
68.317 was approved by the Director of the Federal Register as of 
October 23, 1996.
    Compliance Dates: See SUPPLEMENTARY INFORMATION.

FOR FURTHER INFORMATION CONTACT: Susan Bahr, Disability Rights Office, 
Consumer and Governmental Affairs Bureau, at (202) 418-0573 or email: 
[email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Report 
and Order and Order on Reconsideration, document FCC 17-135, adopted on 
October 24, 2017, released on October 26, 2017, in CG Docket No. 13-46, 
WT Docket Nos. 07-250 and 10-254. The full text of this document will 
be available for public inspection and copying during regular business 
hours at the FCC Reference Information Center, Portals II, 445 12th 
Street SW, Room CY-A257, Washington, DC 20554. To request materials in 
accessible formats for people with disabilities (Braille, large print, 
electronic files, audio format), send an email to [email protected] or 
call the Consumer and Governmental Affairs Bureau at (202) 418-0530 
(voice), (844) 432-2272 (videophone), or (202) 418-0432 (TTY).
    Document FCC 17-135 concerns the Commission's rules for HAC for 
wireline and wireless handsets. The Commission previously sought 
comment on these issues in Access to Telecommunication Equipment and 
Services by Persons with Disabilities; Amendment of the Commission's 
Rules Governing Hearing Aid-Compatible Mobile Handsets; Comment Sought 
on 2010 Review of Hearing Aid Compatibility Regulations, Notice of 
Proposed Rulemaking, published at 80 FR 80722, December 28, 2015 
(NPRM). Document FCC 17-135 also responds to the Petition for Partial 
Reconsideration filed by LG Electronics MobileComm U.S.A., Inc., et al. 
on October 8, 2010, concerning Amendment of the Commission's Rules 
Governing Hearing Aid-Compatible Mobile Handsets, Policy Statement and 
Second Report and Order and Further Notice of Proposed Rulemaking, 
document FCC 10-145, published at 75 FR 54508, September 8, 2010 
(August 2010 Report and Order).

Compliance Dates

    Wireline telephones manufactured or imported into the United States 
on or after February 28, 2020, must comply with the revised wireline 
volume control technical standard (ANSI/TIA-4965-2012) incorporated by 
reference into 47 CFR 68.317. Wireline telephones manufactured or 
imported into the United States before February 28, 2020, may comply 
with either ANSI/TIA-4965-2012 or the existing wireline volume control 
standard referenced in 47 CFR 68.317(a)(1). Wireline telephones used 
for advanced communications services (ACS telephonic CPE) must comply 
with the applicable provisions of 47 CFR part 68 as amended by document 
FCC 17-135 if they are manufactured or imported on or after February 
28, 2020. However, Sec. Sec.  68.501 through 68.504 contain information 
collections that have not yet been approved by OMB. In the event that 
OMB approval does not occur before February 28, 2020, the FCC will 
publish a document in the Federal Register extending the compliance 
deadline for these provisions and will subsequently publish a document 
announcing a later compliance date.
    Wireless handsets submitted for equipment certification or for a 
permissive change relating to hearing aid compatibility starting March 
1, 2021, must comply with the wireless volume control requirements set 
forth in 47 CFR 20.19. Any grants of certification issued to wireless 
handsets not equipped with such volume control that were submitted for 
certification before March 1, 2021, remain valid for HAC purposes.
    Wireless handsets submitted for equipment certification or for a 
permissive change relating to HAC beginning August 28, 2018, must 
comply with the M3 and T3 ratings associated with the ANSI C63.19-2011 
standard. Any grants of certification issued for wireless handsets that 
were submitted for certification before August 28, 2018, under ANSI 
C63.19-2011, or previous versions of ANSI 63.19, remain valid for HAC 
purposes.

Incorporation by Reference

    The Office of Federal Register (OFR) recently revised its 
regulations to require that agencies must discuss in the preamble of a 
final rule ways that the materials the agency is incorporating by 
reference are reasonably available to interested parties or how it 
worked to make those materials reasonably available to interested 
parties. In addition, the preamble of the final rule must summarize the 
material. Several standards are incorporated by reference: (a) 
Paragraph 4.1.2 (including table 4.4) of ANSI/EIA-470-A-1987; (b) 
paragraph 4.3.2 of ANSI/EIA/TIA-579-1991; (c) ANSI/TIA-4965-2012; (d) 
ANSI C63.19-2007; and (e) ANSI C63.19-2011. These standards address the 
use of wireless and wireline handsets by people with hearing loss, 
including people who use hearing aids.
    The standards listed as (a), (b) and (c) apply to inductive 
coupling and volume control for wireline telephones, and by document 
FCC 17-135, to ACS telephonic CPE. Standards (a) and (b) were 
previously incorporated in the

[[Page 8625]]

Commission's rules. Standard (c) is new. This standard modifies in two 
ways the manner in which amplification is measured for wireline phones. 
First, the standard discontinues the use of an IEC-318 coupler and 
specifies instead the Head and Torso Simulator (HATS) method. Second, 
the standard replaces the Receive Objective Loudness Rating (ROLR) 
method of calibrating amplification with a new method called 
Conversational Gain. These three standards may be purchased from the 
Telecommunications Industry Association (TIA) at (877) 413-5184 and 
http://www.tiaonline.org/standards/buy-tia-standards. The standards 
listed as (d) and (e) apply to RF interference reduction and inductive 
coupling for wireless handsets. These two standards were previously 
incorporated in the Commission's rules, and are available from the IEEE 
at (732) 981-0060 and http://standards.ieee.org/.

Congressional Review Act

    The Commission sent a copy of document FCC 17-135 to Congress and 
the Government Accountability Office pursuant to the Congressional 
Review Act, see 5 U.S.C. 801(a)(1)(A).

Final Paperwork Reduction Act of 1995 Analysis

    Document FCC 17-135 contains modified information collection 
requirements, which are not applicable until approval is obtained from 
OMB. The Commission, as part of its continuing effort to reduce 
paperwork burdens, will invite the general public to comment on the 
information collection requirements contained in document FCC 17-135 as 
required by the Paperwork Reduction Act (PRA) of 1995, Public Law 104-
13. The Commission will publish a separate document in the Federal 
Register announcing approval of the information collection requirements 
contained in document FCC 17-135. In addition, the Commission notes 
that, pursuant to the Small Business Paperwork Relief Act of 2002, 
Public Law 107-198, 44 U.S.C. 3506(c)(4), the Commission previously 
sought comment on how the Commission might further reduce the 
information burden for small business concerns with fewer than 25 
employees.

Synopsis

Report and Order

Revised Wireline Volume Control Technical Standard

    1. The Commission amends Sec.  68.317 of its rules to incorporate a 
revised technical standard for volume control in wireline telephones, 
ANSI/TIA-4965-2012 (2012 ANSI Wireline Volume Control Standard). The 
revised standard, developed by TIA technical standards committee, 
significantly improves the measurement of volume amplification in two 
ways. First, instead of measuring the volume received by the user with 
an IEC-318 coupler, which is designed to form a seal with the telephone 
handset, the standard uses a HATS, which takes into account the lack of 
a seal between a telephone receiver and the ears of users in real-life 
settings. Thus, the HATS more closely mirrors how handsets are actually 
used, offering an improved measurement.
    2. Further, instead of measuring loudness in terms of ROLR, where 
gain is measured relative to each phone's normal unamplified, or 
nominal, sound level, the new standard uses ``conversational gain,'' 
where gain is measured relative to an absolute benchmark based on the 
sound of face-to-face conversation at a distance of 1 meter. This 
approach eliminates the variation in maximum amplification levels that 
results from maximum amplification being measured relative to each 
telephone's nominal sound level.
    3. The specified volume levels are formulated to be approximately 
equivalent to those commonly achieved under the prior standard by older 
wireline telephones. Thus, telephones will be in compliance with the 
volume control requirements if they provide at least 18 dB and no more 
than 24 dB Conversational Gain at the maximum setting. The 18 dB 
Conversational Gain minimum must be achieved without significant 
clipping of the speech signal used for testing. The upper limit of 24 
dB Conversational Gain may be exceeded if the volume automatically 
resets to 24 dB Conversational Gain or below upon hang-up.
    4. By providing consumers with phones that have standardized, easy-
to-understand volume amplification levels measured using a HATS, this 
action will improve telephone communications, including communication 
needed for emergencies, for individuals with hearing loss.
    5. Any existing inventory and installed base of telephones that 
comply with the current version of Sec.  68.317 of the Commission's 
rules may remain in place until retired. The record does not support a 
determination that the potential benefits of requiring existing 
telephones to comply with the 2012 Wireline Volume Control Standard are 
greater than the potential costs.
    6. The Commission does not adopt its proposal to require covered 
manufacturers to test a sample of products that they make available for 
purchase to assess whether these products are providing a uniform and 
appropriate range of volume to meet the telephone needs of people with 
hearing loss. Based on input from commenters, currently required 
testing will be sufficient. The Commission also does not adopt its 
proposal to require wireline telephone manufacturers to consult with 
consumers and their representative organizations under a specified 
timetable, to assess the 2012 Wireline Volume Control Standard after it 
goes into effect. Because HAC technical standards are subject to 
revision over time, the Commission expects that there will be regular 
opportunities for industry and consumer stakeholders to confer with one 
another in the course of further reevaluation of the 2012 Wireline 
Volume Control Standard.

Application of Inductive Coupling and Volume Control Requirements to 
Wireline VoIP Telephones

    7. Section 710(b)(1) of the Act, as amended by the Twenty-First 
Century Communications and Video Accessibility Act of 2010 (CVAA), 
Public Law 111-260, 102, 124 Stat. 2751, Public Law 111-265, 124 Stat. 
2795, directs the Commission to require that ``[a]ll customer premises 
equipment used with advanced communications services that is designed 
to provide 2-way voice communication via a built-in speaker intended to 
be held to the ear in a manner functionally equivalent to a telephone'' 
must ``provide internal means for effective use with hearing aids that 
are designed to be compatible with telephones which meet established 
technical standards for hearing aid compatibility.'' 47 U.S.C. 
610(b)(1). The Act defines ``advanced communications services'' to 
include interconnected and non-interconnected VoIP service. 47 U.S.C. 
153(1).
    8. The Commission therefore amends its rules to specify that VoIP 
telephones and other wireline equipment described in 47 U.S.C. 
710(b)(1)(C), collectively termed ``ACS telephonic CPE,'' must comply 
with the same HAC requirements that apply to other wireline telephones, 
including compliance with volume control and inductive coupling 
standards, as well as, for purposes of HAC compliance, the same 
testing, attestations of compliance, registration, labeling, and 
complaint handling requirements that currently apply to CPE that is 
directly connected to the public switched telephone network.
    9. To ensure that the terminal equipment database managed by the 
Administrative Council for Terminal

[[Page 8626]]

Attachments (ACTA) will be able to receive and make available the 
information required for registration of ACS telephonic CPE as of the 
two-year compliance deadline, the Commission requests that ACTA submit, 
by August 27, 2018, a report explaining: (a) the progress of any 
modifications necessary to accommodate ACS telephonic CPE in the 
database, including any changes to how ACTA will administer the 
database; (b) the pertinent information that ACTA will request from 
responsible parties for ACS telephonic CPE, especially for the HAC and 
volume control features; and (c) any procedures for submitting or 
accessing information on ACS telephonic CPE that will differ from the 
existing procedures for currently registered terminal equipment. 
Responsible parties for ACS telephonic CPE that is manufactured in or 
imported for use in the United States on or after February 28, 2020, 
must submit all information required by ACTA (or a successor entity) 
for inclusion in the database within 30 days after the date that the 
equipment is manufactured in or imported into the United States.

Volume Control for Wireless Handsets

    10. The record in this proceeding confirms that the public interest 
and the objectives mandated by section 710 of the Act will be served by 
modifying the Commission's HAC rules for wireless handsets to include a 
volume control requirement designed to accommodate people with hearing 
loss. Given the significantly expanded reliance on wireless telephone 
communications--and concomitant decline in wireline phone usage--the 
Commission affirms its belief that a volume control requirement that 
specifies certain levels of amplification as an element of hearing aid 
compatibility is just as necessary for wireless handsets as it is for 
wireline phones, to ensure the provision of effective 
telecommunications for people with hearing loss. This is especially 
true in emergency situations where having access to a phone--be it 
one's own device or a device belonging to someone else on the scene--
can mean the difference between life and death. Further, a volume 
control requirement will not only improve communications for those 
using hearing aids and cochlear implants, it also will help millions of 
Americans with hearing loss who do not use these devices.
    11. The Commission's conclusions are supported in the record. Two 
surveys reveal that the existing volume control features contained in 
wireless handsets often do not produce sufficient amplification to 
enable people with hearing loss to comprehend wireless telephone 
conversations through acoustic coupling. Although TIA and CTIA dispute 
the significance of the survey results, noting that less than 30 
percent of the complaints about wireless phones pertained to loudness 
or volume, we find that these results provide persuasive evidence that 
current wireless handset volume controls are insufficient to ensure 
that wireless handsets can be effectively used with hearing aids and 
that people with hearing loss have effective access to the wireless 
phone network. Even if only 29 percent of the estimated 48 million 
Americans with hearing loss were able to benefit from wireless volume 
control, the Commission concludes that the resulting benefits to some 
13.9 million people are sufficient to justify a requirement for 
wireless phones to provide effective communication through 
amplification.
    12. TIA also asserts that wireless handsets already allow users to 
adjust the volume on wireless handsets to provide an acceptable, 
comfortable user experience, but provides no specific or quantitative 
information on the extent to which amplification levels in wireless 
handsets have improved since 2010, nor how these levels have been 
effective in enabling individuals with hearing loss to receive and 
understand speech received through wireless handsets. Further, there is 
no indication in the record that industry volume control standards 
currently required for wireless handsets were formulated to 
specifically address the needs of consumers with hearing loss. The 
record also provides no basis for accepting claims that consumer 
education is sufficient to address consumer concerns about volume 
control. Ratings for wireless handsets currently are available only for 
RF interference reduction and inductive coupling capability, not volume 
amplification, and selecting a different handset is not a viable option 
if wireless handsets with effective amplification are not available.
    13. Commenters did not supply specific cost data, e.g., to quantify 
the costs involved in the general claim that a volume control 
requirement would result in additional testing and design limitations, 
or to substantiate such design limitations. In contrast, the major 
benefits to people with hearing loss from increased access to the 
telephone network--whether achieved by improvements in inductive 
coupling, RF interference reduction, or volume control--while hard to 
quantify, are well documented. The hearing aid compatibility 
legislation enacted in 1988 contains a finding that universal telephone 
service for people with hearing loss will lead to greater employment 
opportunities and increased productivity, Public Law 100-394, sec. 
2(4), 102 Stat. 976, and recognition of the importance of telephone 
access for people with disabilities has only increased since then. 
Based on the record, the volume control rule will directly address the 
problems of an estimated 13.9 million people who experience 
dissatisfaction with handset volume controls. The Commission further 
concludes on this record, including the absence of any quantification 
of costs, that these benefits, while not fully quantified, are 
sufficient to justify the adoption of a volume control rule, consistent 
with the Commission's prior rulings and with its statutory mandate to 
ensure that ``to the fullest extent made possible by technology and 
medical science, [persons with hearing loss] have equal access to the 
national telecommunications network.'' Public Law 100-394, sec. 2. 
Finally, improving the ability of people with hearing loss to directly 
access the wireless telephone network through this volume control 
requirement could reduce the costs associated with support of 
telecommunications relay services.
    14. The Commission also believes that any costs associated with 
meeting certain levels of volume control in wireless handsets will be 
mitigated by the flexibility afforded by this order. Rather than 
relying on a government-mandated technical solution, the Commission 
adopts a general volume control requirement that provides standards-
setting organizations with an opportunity to submit for Commission 
approval a technical standard that they believe will enable a phone to 
meet this general requirement and can be implemented in a cost-
effective manner. Additionally, because the extended timeline for 
implementation of the requirement will apply only to handsets newly 
submitted for HAC certification, volume control meeting the standard 
that the Commission approves can be incorporated into the mobile 
handset environment in a cost-effective manner.
    15. The Commission notes that its legal authority to adopt a volume 
control requirement for wireless phones stems from section 710(a) and 
(b) of the Act and the stated purposes of the HAC provisions of the 
Act. 47 U.S.C. 610(a), (b); Public Law 100-394, sec. 2. The Commission 
previously found that sections 710(a) and (b) both authorize the 
adoption of volume control requirements for wireline telephones, 
published at 61 FR 42181, August 14,

[[Page 8627]]

1996, and the Commission's analysis applies equally to wireless 
telephones.
    16. The volume control requirement applies to all wireless handset 
models newly submitted for HAC certification on or after March 1, 2021. 
New wireless handset models submitted on or after that date for 
certification as hearing aid compatible for RF interference reduction 
and inductive coupling must also comply with the new volume control 
rule (including technical standards approved by the Commission). By 
setting a three-year compliance timeline, the Commission allows one 
year for the completion and adoption of a technical standard for 
wireless volume control by a standards development organization (SDO) 
(which began earlier in 2017) and adoption by the Commission, and an 
additional two years for manufacturers to implement such technical 
standard in new handset models submitted for HAC certifications through 
the Commission's existing equipment authorization process. The 
Commission grandfathers all hearing aid compatible handsets that were 
certified as HAC compliant without volume control provided they were 
submitted for certification prior to the three-year compliance 
deadline.
    17. The adopted timeframe will provide ample opportunity for 
informed development of a wireless volume control technical standard 
and the incorporation of such standard into the Commission's rules, as 
well as for manufacturers to obtain the necessary testing equipment, 
and to implement design alterations needed to ensure that their new 
products meet the standard. Further, this approach will afford 
manufacturers and service providers the flexibility to work through 
their inventories of older models to meet their M- and T-rating HAC 
deployment benchmarks, while ensuring that in the ensuing years 
effective volume control will increasingly become a standard feature as 
new hearing aid compatible models universally incorporate volume 
control. In this manner, companies will not be required to retrofit or 
recertify any HAC-compliant grandfathered models or drop any such 
models from their portfolios prematurely to comply with the volume 
control requirements.
    18. Upon the completion of a wireless volume control technical 
standard, the Commission anticipates that it can expeditiously begin a 
rulemaking process to evaluate the standard and incorporate it by 
reference into the wireless HAC rules. The Commission will monitor 
developments in this regard and take appropriate steps if standards 
development and adoption do not proceed as expected.
    19. Labeling. Section 710 of the Act instructs the Commission to 
``establish requirements for the labeling of packaging materials . . . 
to provide adequate information to consumers on the compatibility 
between telephones and hearing aids.'' 47 U.S.C. 610(d). Adoption of a 
requirement for wireless handset packages to be labeled with volume 
amplification information is supported by comments explaining that 
often, when sufficient information is not provided on a handset's 
packaging, the consumer must first order and wait for delivery of the 
handset, and only then test it to assess whether its amplification 
meets the consumer's hearing needs. If such amplification is not 
suitable, the consumer must return it and start the process again. 
Although service providers are required to allow consumers to try out 
handsets in service provider stores, consumers who shop at other types 
of retail establishments or shop online do not have the same 
capability. Further, because during the transitional years following 
the compliance deadline for the rules, only certain handset models will 
be required to meet the new volume control requirement, consumers with 
hearing loss will need labeling information to inform them as to which 
wireless handsets are suitable for them.
    20. To rectify this and achieve consistency with the current 
Commission requirements for HAC labeling and disclosure for wireless 
handsets, the Commission requires manufacturers of wireless handsets 
and service providers to ensure that packaging on each handset covered 
by the volume control requirement adopted herein clearly displays 
information to enable consumers to determine the handset's 
amplification capabilities. The Commission requires compliance with 
this labeling requirement to be concurrent with the implementation of 
the volume control requirement--i.e., volume control labeling will be 
required for wireless handsets newly submitted for certification as 
compliant with HAC requirements beginning March 1, 2021. The Commission 
also encourages wireless manufacturers and service providers to provide 
information about which of their handsets have amplification by other 
means, such as by providing such information on their call-out cards in 
retail stores and websites.
    21. At this time, the Commission does not specify either the format 
or language for the volume control label. However, beginning with the 
three-year compliance deadline discussed above, if a handset is 
certified as compliant with a HAC technical standard relating to volume 
control that specifies acceptable numerical metrics or qualitative 
ratings for handset volume control (comparable to the M- and T-ratings 
provided under the RF interference reduction and inductive coupling 
standards), the labeling for handsets granted HAC certification for 
volume control must include the relevant amplification metrics or 
ratings. In addition, as is currently required for M- and T-ratings, an 
explanation of such amplification metrics or ratings must be included 
in the device's user manual or as an insert in the packaging material 
for the handset.
    22. To the extent that a technical standard for volume control is 
approved by an SDO and adopted or authorized by the Commission, 
compliance with the standard will constitute compliance with the 
Commission's new wireless volume control rule. Based on current 
information about volume control and related technical standards, the 
Commission suggests that a wireless volume control standard could 
include: (a) The use of conversational gain for measuring receive 
loudness; (b) the establishment of minimum value(s) for the acceptable 
maximum volume(s); (c) the use of a HATS; and (d) the use of two 
pressure measurements for holding the handset next to the ear--one for 
people who use hearing aids, and one for people who do not use hearing 
aids.

Wireless RF Interference/Inductive Coupling Standard

    23. The Commission adopts its proposal to eliminate the 2007 
version of ANSI C63.19 (2007 Wireless RF Interference/Inductive 
Coupling Standard) as an option for measuring and rating the HAC 
compliance of wireless handsets and to require the use of ANSI C63.19-
2011 (2011 Wireless RF Interference/Inductive Coupling Standard), which 
has been available as an option for many handsets since 2012.
    24. In 2007, the Commission incorporated ANSI C63.19-2007 into its 
rules. This standard specifies testing procedures for determining the 
M-rating (RF interference reduction) and T-rating (inductive coupling 
capability) of digital wireless handsets that operate over the air 
interfaces that, at the time the standard was promulgated, were 
commonly used for wireless services in the 800-950 MHz and 1.6-2.5 GHz 
bands. In 2012, the Commission incorporated ANSI C63.19-2011 into its 
rules. This standard expanded the range of frequencies over which 
inductive coupling can be tested to include frequencies between 698 MHz 
and 6 GHz (to take into account other new technologies), and 
established a direct

[[Page 8628]]

method for measuring the RF interference level of wireless devices to 
hearing aids, enabling testing procedures to be applied to operations 
over any RF air interface or protocol. Manufacturers currently have the 
option to obtain certification for new handsets as compliant with 
either the 2007 or the 2011 Wireless RF Interference/Inductive Coupling 
Standard.
    25. Parties commenting on this issue agree that use of the 2011 
Wireless RF Interference/Inductive Coupling Standard provides the most 
accurate available RF interference reduction and inductive coupling 
ratings for handsets generally. Accordingly, the Commission amends its 
rules to require that manufacturers use the 2011 Wireless RF 
Interference/Inductive Coupling Standard exclusively to obtain 
certification for future wireless handsets as HAC compliant.
    26. Power-Down Exception. For technical reasons, the Commission has 
permitted some GSM handsets operating at 1900 MHz to meet the HAC 
requirements under the 2007 Wireless RF Interference/Inductive Coupling 
Standard at a reduced power level, while other handsets have been 
subject to testing at maximum power. This ``power-down'' exception has 
been permitted because the 2007 standard was not effective in 
addressing all of the specific characteristics of certain GSM devices. 
47 CFR 20.19(e)(1)(iii). The 2011 Wireless RF Interference/Inductive 
Coupling Standard provides revised measurement methodologies that can 
be used effectively for these GSM handsets. The Commission therefore 
eliminates the power-down exception.
    27. The Commission allows service providers and manufacturers until 
August 28, 2018, to transition to the 2011 Wireless RF Interference/
Inductive Coupling Standard. The Commission grandfathers handsets 
previously certified under the 2007 Wireless RF Interference/Inductive 
Coupling Standard or any previous RF interference reduction or 
inductive coupling standard, including GSM handsets that were 
previously certified under the power-down exception.

Outreach

    28. The Commission reminds manufacturers and service providers that 
its rules require them generally to ensure that consumers have the 
information they need about the availability of hearing aid compatible 
wireline and wireless phones and the accessibility features of these 
phones. Specifically, the Commission reminds these entities of the 
following obligations.
     Manufacturers and service providers: Under section 255 of 
the Act, which requires the usability of telecommunications products if 
readily achievable, and section 716 of the Act, which requires the 
usability of products used with advanced communications services unless 
not achievable, manufacturers and service providers must: (a) Make 
their product information, including information about accessibility 
features, usable, in part by providing written manuals and instructions 
in accessible formats, such as large print, and Braille; (b) provide 
usable and accessible customer and technical support in their call and 
service centers; and (c) include in their general product materials 
contact information for obtaining information about the products and 
their accessibility features. To this end, the Commission expects 
service providers and manufacturers to have trained staff available 
during their business hours to answer questions about how their 
equipment complies with applicable HAC standards and how to operate 
features of wireline and wireless handsets to make them accessible to 
and usable by people with hearing loss.
     Wireless service providers must permit consumers to test 
out handsets in any retail store owned or operated by the service 
provider.
     Wireless manufacturers and service providers must ensure 
that hearing aid compatible handsets clearly display the ratings on the 
packaging material of the handsets.
     Wireless manufacturers and service providers with publicly 
accessible websites must post a list of all hearing aid compatible 
models offered, their ratings, and an explanation of the rating system; 
and provide information about the levels of functionality defined by 
the service provider and how the functionality of handsets varies at 
different levels.
    29. Consumers may also obtain information about hearing aid 
compatible wireless handsets from the Hearing Aid Compatibility Status 
Reports filed by wireless manufacturers and service providers and the 
Commission's summaries of those reports. See FCC, Wireless 
Telecommunications Bureau, Hearing Aid Compatibility Status Reporting, 
http://wireless.fcc.gov/hac/index.htm?job=home; Hearing Aid 
Compatibility Reports: Device Manufacturers, http://wireless.fcc.gov/hac/index.htm?job=reports_dm; Hearing Aid Compatibility Reports: 
Service Providers, http://wireless.fcc.gov/hac/index.htm?job=reports_sp. Additional information about hearing aid 
compatible wireless handsets, although not associated with specific 
service providers, is available from the Global Accessibility Reporting 
Initiative, which can be accessed from the Commission's Accessibility 
Clearinghouse. See Global Accessibility Reporting Initiative, Find 
Accessible Devices & Apps, https://www.gari.info/findphones.cfm; FCC, 
Accessibility Clearinghouse--Products and Services, https://ach.fcc.gov/products-and-services/; FCC, Accessibility Clearinghouse--
Hearing, Language and Speech Disabilities, https://ach.fcc.gov/resources-by-disability/hearing-language-and-speech-disabilities/.

Order on Reconsideration

    30. On October 8, 2010, LG Electronics MobileComm U.S.A., Inc., and 
several other manufacturers of wireless handsets filed a Petition for 
Partial Reconsideration (LG Petition) of the Commission's August 2010 
Report and Order, requesting the Commission to apply the power-down 
exception uniformly to all manufacturers of GSM handsets that operate 
in the 1900 MHz band. In the August 2010 Report and Order, the 
Commission had stated that the power-down exception applies to 
``companies that, but for their size, would be eligible for the amended 
de minimis exception.'' In document FCC 17-135, the Commission 
eliminates the power-down exception. The Commission therefore concludes 
that the LG Petition is moot and, accordingly, dismisses the petition.

Final Regulatory Flexibility Act Analysis

    31. As required by the Regulatory Flexibility Act of 1980 (RFA), as 
amended, the Commission incorporated an Initial Regulatory Flexibility 
Analysis (IRFA) into the NPRM. The Commission sought written public 
comment on the proposals in the NPRM, including comment on the IRFA. No 
comments were received on the IRFA.

Need For, and Objectives of, the Report and Order and Order on 
Reconsideration

    32. Document FCC 17-135 amends the hearing aid compatibility (HAC) 
rules with the goal of ensuring that Americans with hearing loss are 
able to access wireline services, wireless services and wireline ACS 
through a wide array of phones, including voice-over-internet-protocol 
(VoIP) telephones. The Commission takes the following actions to ensure 
that individuals who rely on HAC technologies will have access to 
emerging communications technologies

[[Page 8629]]

in accordance with the objectives of the Twenty-First Century 
Communications and Video Accessibility Act of 2010 (CVAA) and its 
legislative predecessors. In the Report and Order of document FCC 17-
135, the Commission:
     Adopts a new standard to improve the method used to 
measure volume control on wireline handsets that will be phased in over 
two years;
     adopts rules to require certain customer premises 
equipment (CPE) used with ACS, including VoIP telephones, to be HAC 
compliant;
     adopts a rule requiring volume control on wireless 
handsets sufficient to meet the communications needs of people with 
hearing loss;
     eliminates two superseded rules--the inductive coupling 
standard (2007 Wireless RF Interference/Inductive Coupling Standard) 
and a power-down exception for certain GSM handsets--and adopts a 
deadline after which all wireless handsets submitted for new 
certifications of hearing aid compatibility must adhere to the 2011 
Wireless RF Interference/Inductive Coupling Standard; and
     reminds manufacturers and service providers of their 
existing obligations to provide consumers with sufficient information 
to make informed decisions about their wireless handset purchases.
    In the Order on Reconsideration of document FCC 17-135, the 
Commission dismisses as moot a pending Petition for Partial 
Reconsideration concerning the power-down rule, 47 CFR 
20.19(e)(1)(iii), because it eliminates the rule in the Report and 
Order. The above rules reflect adjustments, such as transition times 
prior to new rules taking effect, that may be particularly helpful to 
small entities.

Summary of Significant Issues Raised by Public Comments in Response to 
the IRFA

    33. The Commission received no comments directly addressing the 
IRFA.

Response to Comments by the Chief Counsel for Advocacy of the Small 
Business Administration

    34. The Chief Counsel for Advocacy of the Small Business 
Administration did not file any comments in response to the proposed 
rules in this proceeding.

Description and Estimate of the Number of Small Entities to Which the 
Rules Will Apply

    35. The RFA directs agencies to provide a description of, and where 
feasible, an estimate of the number of small entities that may be 
affected by the rule changes. The RFA generally defines the term 
``small entity'' as having the same meaning as the terms ``small 
business,'' ``small organization,'' and ``small governmental 
jurisdiction.'' In addition, the term ``small business'' has the same 
meaning as the term ``small business concern'' under the Small Business 
Act. A ``small business concern'' is one that: (1) Is independently 
owned and operated; (2) is not dominant in its field of operation; and 
(3) satisfies any additional criteria established by the SBA.
    36. The entities which may be affected by the rules include: Small 
entities; wireless telecommunications carriers (except satellite); all 
other telecommunications; telephone apparatus manufacturing; radio and 
television broadcasting and wireless equipment manufacturing; 
electronic computer manufacturing; computer terminal manufacturing; and 
software publishers.

Description of Projected Reporting, Recordkeeping and Other Compliance 
Requirements

    37. Certain rule changes adopted in document FCC 17-135 modify or 
add requirements governing reporting, recordkeeping, and other 
compliance obligations. As described above and below, the adoption of 
these requirements factors in the needs of small entities.
    38. First, the Commission incorporates the 2012 Wireline Volume 
Control Standard into the wireline volume control rules and eliminates 
the currently applicable standard after a transition period. This 
action alters the compliance obligations of wireline telephone 
apparatus manufacturers, including small entities, by requiring them to 
use a different method for testing and evaluating compliance with the 
volume control requirement.
    39. Second, the Commission explicitly applies the Commission's 
wireline telephone volume control and other HAC rules to equipment used 
for ACS, which includes VoIP devices. The Commission also applies 
related labeling, certification, complaint processing, and registration 
requirements, to handsets used with ACS. These actions impose new 
compliance obligations and reporting and recordkeeping obligations on 
some wireline telephone apparatus manufacturers, electronic computer 
manufacturers, computer terminal manufacturers, and software 
publishers, including small entities.
    40. Third, the Commission adopts a rule for wireless handsets to 
address volume control. This action imposes new compliance obligations 
and may impose additional reporting and recordkeeping obligations on 
wireless telecommunications carriers and wireless communications 
equipment manufacturers, including small entities.
    41. Fourth, the Commission eliminates the 2007 Wireless RF 
Interference/Inductive Coupling Standard and a power-down exception, 
and requires wireless handsets to comply with the existing 2011 
Wireless RF Interference/Inductive Coupling Standard to achieve more 
effective coupling between handsets and hearing aids or cochlear 
implants. This action could alter the compliance obligations of 
wireless telecommunications carriers and wireless communications 
equipment manufacturers, including small entities. However, such 
changes would not result in new regulatory burdens. In fact, it is the 
Commission's understanding that the 2011 Wireless RF Interference/
Inductive Coupling Standard already is used almost exclusively.
    42. Fifth, the Commission reminds manufacturers and service 
providers of their existing obligations to provide consumers with 
sufficient information to make informed decisions about their handset 
purchases. These requirements are not new. So there are no new 
compliance obligations.

Steps Taken To Minimize Significant Impact on Small Entities, and 
Significant Alternatives Considered

    43. The Commission considered ways to reduce potential burdens and/
or allow sufficient transition time for new requirements, which may be 
especially helpful to small entities. First, regarding the Commission's 
incorporation of the 2012 Wireline Volume Control Standard into the 
wireline volume control rules, the Commission notes that the 2012 
Wireline Volume Control Standard is a performance standard, not a 
design standard. To minimize the difficulty of adjusting to the revised 
standard, document FCC 17-135 allows a phase-in period during which 
manufacturers may comply with either the existing standard or the 2012 
Wireline Volume Control Standard. To limit any potential burdens 
regarding the impact of the proposed rule change on previously 
manufactured telephones, the Commission allows the existing inventory 
and installed base of telephones that comply with the existing volume 
control standard to remain in place until retired.
    44. In the NPRM, the Commission asked for comment generally on the 
cost of incorporating the 2012 Wireline Volume Control Standard into 
the Commission's rules. No commenter addresses this issue or raises

[[Page 8630]]

alternatives. Because this revised standard more accurately measures 
the amplification achievable by wireline telephone products, 
incorporation of this standard could lighten regulatory burdens by 
increasing market certainty, promoting a level playing field, and 
reducing the number of complaints made to manufacturers by consumers of 
their products.
    45. Second, regarding the Commission's new requirement that 
wireline CPE used with VoIP or other ACS comply with the wireline HAC 
and volume control requirements of part 68, the Commission notes that 
the standards provided in the rules are performance standards, not 
design standards. To minimize the difficulty of adjusting to the 
revised standard, document FCC 17-135 allows a two-year phase-in period 
before compliance is required. The Commission is aware that some 
manufacturers are already voluntarily complying with some of the new 
HAC requirements. To limit any potential burdens regarding the impact 
of the rule change on previously manufactured telephones, the 
Commission allows the existing inventory and installed base of ACS 
telephonic CPE to remain in place until retired. The Commission applies 
the relevant part 68 rules regarding complaint handling, labeling, 
certifications, and Suppliers' Declarations of Conformity to ACS 
telephonic CPE. Among other things, these rules provide for HAC 
consumer complaints to be filed with state public utility commissions 
or with the Commission, require labels to be affixed to telephones that 
are HAC compliant, permit equipment to be certified by 
Telecommunication Certification Bodies, and in the alternative, permit 
suppliers to make their own Declarations of Conformity. In the NPRM, 
the Commission sought comment on the costs of compliance. No commenter 
directly addresses this issue or raises alternatives. The Commission 
continues to believe that these requirements will promote 
accountability and compliance with the HAC requirements and thus 
effectively serve people with hearing loss. Finally, the Commission 
notes that the rule amendment could increase regulatory certainty and 
market fairness regarding the application of the wireline HAC rules 
because these rules would apply both to telephones connected to the 
public switched telephone network and to ACS telephonic CPE used with 
VoIP services.
    46. Third, regarding the Commission's adoption of rules requiring 
wireless handsets to provide volume control that produces sound levels 
suitable for persons with hearing loss (including persons with and 
without hearing aids), these rules also reflect a performance, not a 
design, standard. The introduction of new handsets that comply with a 
volume control standard is spread out over about seven years, which 
corresponds to the timeline of other wireless HAC requirements. In 
addition, reduced requirements apply to smaller manufacturers and 
service providers, and a total exemption is applied to the smallest 
manufacturers and service providers. The record shows that many 
wireless handsets already need to comply with volume control standards 
adopted by European and Asian standards groups; thus, it is possible 
that in complying with those standards, much of the cost of complying 
with this rule is already being borne by wireless manufacturers and 
service providers. Moreover, in the NPRM, the Commission asked for 
comment on the costs and benefits of adopting a wireless volume control 
requirement, and whether there are any specific burdens associated with 
requiring handsets to achieve a specified amplification level for 
manufacturers and service providers. No commenter responds to this 
issue. The Commission has not identified any alternative to this rule 
that would have further lessened the economic impact on small entities 
while remaining consistent with its objectives.
    47. Fourth, regarding the Commission's adoption of a requirement 
for manufacturers to use the 2011 Wireless RF Interference/Inductive 
Coupling Standard exclusively and to eliminate the power-down exception 
to the existing wireless HAC rule, the Commission notes that the 2011 
Wireless RF Interference/Inductive Coupling Standard is a performance 
standard, not a design standard. The revised rule will be implemented 
for new HAC certifications, and all prior certifications are 
grandfathered. Further, while HAC certifications will be necessary for 
increasing portions of a manufacturer's offered handset models over the 
next seven years under other recently adopted requirements, reduced 
requirements apply to smaller manufacturers and service providers, and 
a total exemption is applied to the smallest manufacturers and service 
providers. In the NPRM, the Commission asked for comment on the costs 
of compliance with the 2011 Wireless RF Interference/Inductive Coupling 
Standard and eliminating the power-down exception. No commenter 
addresses this issue. The Commission has not identified any alternative 
to these measures that would have lessened the economic impact on small 
entities while remaining consistent with its objectives.
    48. Fifth, regarding the Commission's reminder to manufacturers and 
service providers concerning their existing obligations to provide 
consumers with sufficient information to make informed decisions about 
their handset purchases, these obligations include placing HAC 
information on handset packaging, providing accessible customer 
support, and posting information on wireless service providers' 
websites. These are not new obligations, so there are no new costs. The 
Commission has not identified any alternative to these rules that would 
have further lessened the economic impact on small entities while 
remaining consistent with its objectives of improving the ways that 
Americans with hearing loss can access our nation's wireline and 
wireless communications services.

Report to Congress

    49. The Commission has sent a copy of document FCC 17-135, 
including this FRFA, in a report to Congress and the Government 
Accountability Office pursuant to the Congressional Review Act.

Federal Rules Which Duplicate, Overlap, or Conflict With, the 
Commission's Rules

    50. None.

Ordering Clauses

    51. Pursuant to sections 4(i), 303(r), and 710 of the 
Communications Act of 1934, as amended, 47 U.S.C. 154(i), 303(r), 610, 
document FCC 17-135 is adopted, and parts 20 and 68 of title 47 are 
amended.
    52. The Petition for Partial Reconsideration filed October 8, 2010 
by LG Electronics MobileComm U.S.A., Inc., Motorola, Inc., Nokia Inc., 
Research in Motion Corp., Samsung Information Systems America, Inc., 
and Sony Ericsson Mobile Communications (USA) Inc. in WT Docket No. 07-
250 is dismissed.
    53. The Commission's Consumer and Governmental Affairs Bureau, 
Reference Information Center shall send a copy of document FCC 17-135, 
including the Final Regulatory Flexibility Analysis, to the Chief 
Counsel for Advocacy of the Small Business Administration.

List of Subjects in 47 CFR Parts 20 and 68

    Incorporation by reference, Individuals with disabilities, 
Telecommunications, Telephones.


[[Page 8631]]


Federal Communications Commission.
Marlene H. Dortch,
Secretary, Office of the Secretary.

Final Rules

    For the reasons discussed in the preamble, the Federal 
Communications Commission amends 47 CFR parts 20 and 68 as follows:

PART 20--COMMERICAL MOBILE SERVICES

0
1. The authority citation for part 20 continues to read as follows:

    Authority: 47 U.S.C. 151, 152(a), 154(i), 157, 160, 201, 214, 
222, 251(e), 301, 302, 303, 303(b), 303(r), 307, 307(a), 309, 
309(j)(3), 316, 316(a), 332, 610, 615, 615a, 615b, 615c, unless 
otherwise noted.

0
2. Amend Sec.  20.19 by:
0
a. Revising paragraphs (b)(1) and (2) and (e)(1)(iii)(B) and (C);
0
b. Adding paragraph (e)(1)(iii)(D); and
0
c. Revising paragraphs (f)(1), (k)(2), and (l) to read as follows:


Sec.  20.19  Hearing aid-compatible mobile handsets.

* * * * *
    (b) * * *
    (1) For radio frequency interference and volume control. A wireless 
handset submitted for equipment certification or for a permissive 
change relating to hearing aid compatibility on or after August 28, 
2018, must meet, at a minimum, the M3 rating associated with the 
technical standard set forth in the standard document ``American 
National Standard Methods of Measurement of Compatibility Between 
Wireless Communication Devices and Hearing Aids,'' ANSI C63.19-2011. 
Any grants of certification issued before August 28, 2018, under ANSI 
C63.19-2011, or previous versions of ANSI C63.19, remain valid for 
hearing aid compatibility purposes. Beginning March 1, 2021, a wireless 
handset submitted for equipment certification or for a permissive 
change relating to hearing aid compatibility must also be equipped with 
volume control that produces sound levels suitable for persons with 
hearing loss (including persons with and without hearing aids). Any 
grants of certification issued to handsets not equipped with such 
volume control that were submitted for certification before March 1, 
2021, remain valid for hearing aid compatibility purposes.
    (2) For inductive coupling. A wireless handset submitted for 
equipment certification or for a permissive change relating to hearing 
aid compatibility on or after August 28, 2018, must meet, at a minimum, 
the T3 rating associated with the technical standard set forth in the 
standard document ``American National Standard Methods of Measurement 
of Compatibility Between Wireless Communication Devices and Hearing 
Aids,'' ANSI C63.19-2011. Any grants of certification issued for 
handsets submitted for such certification before August 28, 2018, under 
ANSI C63.19-2011, or previous versions of ANSI C63.19, remain valid for 
hearing aid compatibility purposes.
* * * * *
    (e) * * *
    (1) * * *
    (iii) * * *
    (B) The handset would comply with paragraph (b)(1) of this section 
if the power as so reduced were the maximum power at which the handset 
could operate;
    (C) Customers are informed of the power reduction mode as provided 
in paragraph (f)(3) of this section. Manufacturers and service 
providers covered by this paragraph must also comply with all other 
requirements of this section; and
    (D) The handset was certified as meeting the requirements of 
paragraph (b)(1) of this section with the power reduction prior to 
August 28, 2018.
* * * * *
    (f) * * *
    (1) Labeling requirements--(i) Inductive coupling and RF 
interference reduction. Manufacturers and service providers shall 
ensure that handsets that are hearing aid-compatible, as defined in 
paragraph (b) of this section, clearly display the rating, as defined 
in paragraphs (b)(1) and (2) of this section, on the packaging material 
of the handset. In the event that a hearing aid-compatible handset 
achieves different radio interference or inductive coupling ratings 
over different air interfaces or different frequency bands, the RF 
interference reduction and inductive coupling capability ratings 
displayed shall be the lowest rating assigned to that handset for any 
air interface or frequency band. An explanation of the ANSI C63.19 
rating system must also be included in the device's user's manual or as 
an insert in the packaging material for the handset.
    (ii) Volume control. Beginning March 1, 2021, manufacturers and 
service providers shall ensure that handsets that are hearing aid 
compatible, as defined in paragraph (b) of this section, clearly 
display information indicating the handset's amplification capabilities 
on the packaging material of the handset. If the handset has been 
certified as compliant with a technical standard that specifies 
acceptable numerical metrics or qualitative ratings for handset volume 
control, the labeling shall include the relevant volume control metrics 
or ratings. In the event that such a handset achieves different metrics 
or ratings over different air interfaces or different frequency bands, 
the volume control metrics or ratings displayed shall be the lowest 
metrics or ratings assigned to that handset for any air interface or 
frequency band. An explanation of such volume control metrics or 
ratings shall be included in the device's user manual or as an insert 
in the packaging material for the handset.
* * * * *
    (k) * * *
    (2) The Chief of the Wireless Telecommunications Bureau and the 
Chief of the Office of Engineering and Technology are delegated 
authority, by notice-and-comment rulemaking if required by statute or 
otherwise in the public interest, to issue an order amending this 
section to the extent necessary to approve any version of the technical 
standards for radio frequency interference, inductive coupling, or 
volume control adopted subsequently to ANSI C63.19-2007 for use in 
determining whether a wireless handset meets the appropriate rating 
over frequency bands and air interfaces for which technical standards 
have previously been adopted either by the Commission or pursuant to 
paragraph (k)(1) of this section. This delegation is limited to the 
approval of changes to the technical standards that do not raise major 
compliance issues. Further, by such approvals, the Chiefs may only 
permit, and not require, the use of such subsequent versions of the 
technical standards to establish hearing aid compatibility.
    (l) The standards required in this section are incorporated by 
reference into this section with the approval of the Director of the 
Federal Register under 5 U.S.C. 552(a) and 1 CFR part 51. All approved 
material is available for inspection at the Federal Communications 
Commission (FCC), 445 12th St. SW, Reference Information Center, Room 
CY-A257, Washington, DC 20554, (202) 418-0270, and is available from 
the source indicated below. They are also available for inspection at 
the National Archives and Records Administration (NARA). For 
information on the availability of this material at NARA, call 202-741-
6030 or go to http://www.archives.gov/federal-register/cfr/ibr-locations.html.
    (1) IEEE Standards Association (IEEE-SA), 445 Hoes Lane, 
Piscataway, NJ 08854-4141, (732) 981-0060, email to

[[Page 8632]]

[email protected], and http://standards.ieee.org/.
    (i) ANSI C63.19-2007, American National Standard Methods of 
Measurement of Compatibility between Wireless Communication Devices and 
Hearing Aids, June 8, 2007.
    (ii) ANSI C63.19-2011, American National Standard Methods of 
Measurement of Compatibility between Wireless Communication Devices and 
Hearing Aids, May 27, 2011.
    (2) [Reserved]

PART 68--CONNECTION OF TERMINAL EQUIPMENT TO THE TELEPHONE NETWORK

0
3. The authority citation for part 68 is revised to read as follows:

    Authority: 47 U.S.C. 154, 303, 610.

Subpart A--General

0
4. The authority citation for part 68, subpart A, is revised to read as 
follows:

    Authority: Secs. 4, 5, 303, 710, 48 Stat., as amended, 1066, 
1068, 1082 (47 U.S.C. 154, 155, 303, 610).

0
5. Revise Sec.  68.1 to read as follows:


Sec.  68.1  Purpose.

    The purpose of the rules and regulations in this part is to provide 
for uniform standards for the protection of the telephone network from 
harms caused by the connection of terminal equipment and associated 
wiring thereto, and for the compatibility of hearing aids and 
telephones so as to ensure that, to the fullest extent made possible by 
technology and medical science, people with hearing loss have equal 
access to the national telecommunications network, including advanced 
communications services.

0
6. Amend Sec.  68.2 by revising paragraph (a) to read as follows:


Sec.  68.2  Scope.

    (a) Except as provided in paragraphs (b) and (c) of this section, 
and excluding subpart F, which applies only to ACS telephonic CPE, the 
rules and regulations of this part apply to direct connection of all 
terminal equipment to the public switched telephone network for use in 
conjunction with all services other than party line services. Sections 
68.4, 68.5, 68.6, 68.112, 68.160, 68.162, 68.316, and 68.317, and other 
sections to the extent they are made applicable by subpart F of this 
part, also apply to ACS and ACS telephonic CPE that is manufactured in 
the United States or imported for use in the United States on or after 
February 28, 2020.
* * * * *

0
7. Amend Sec.  68.3 by adding the definitions of ``ACS telephonic CPE'' 
and ``Advanced communications services'' in alphabetical order, and 
revising the definitions of ``Hearing aid compatible'' and 
``Responsible party'' to read as follows:


Sec.  68.3   Definitions.

* * * * *
    ACS telephonic CPE. Customer premises equipment used with advanced 
communications services that is designed to provide 2-way voice 
communication via a built-in speaker intended to be held to the ear in 
a manner functionally equivalent to a telephone, except for mobile 
handsets.
    Advanced communications services. Interconnected VoIP service, non-
interconnected VoIP service, electronic messaging service, and 
interoperable video conferencing service.
* * * * *
    Hearing aid compatible. Except as used at Sec. Sec.  68.4(a)(3) and 
68.414, and subpart F of this part the terms hearing aid compatible or 
hearing aid compatibility are used as defined in Sec.  68.316, unless 
it is specifically stated that hearing aid compatibility volume 
control, as defined in Sec.  68.317, is intended or is included in the 
definition.
* * * * *
    Responsible party. The party or parties responsible for the 
compliance of terminal equipment or protective circuitry intended for 
connection directly to the public switched telephone network, or of ACS 
telephonic CPE, with the applicable rules and regulations in this part 
and with any applicable technical criteria published by the 
Administrative Council for Terminal Attachments. If a 
Telecommunications Certification Body certifies the terminal equipment 
or ACS telephonic CPE, the responsible party is the holder of the 
certificate for that equipment. If the terminal equipment or ACS 
telephonic CPE is the subject of a Supplier's Declaration of 
Conformity, the responsible party shall be: The manufacturer of the 
equipment, or the manufacturer of protective circuitry that is marketed 
for use with terminal equipment that is not to be connected directly to 
the network, or if the equipment is imported, the importer, or if the 
equipment is assembled from individual component parts, the assembler. 
If the equipment is modified by any party not working under the 
authority of the responsible party, the party performing the 
modifications, if located within the U.S., or the importer, if the 
equipment is imported subsequent to the modifications, becomes the new 
responsible party. Retailers or original equipment manufacturers may 
enter into an agreement with the assembler or importer to assume the 
responsibilities to ensure compliance of the terminal equipment or ACS 
telephonic CPE and to become the responsible party.
* * * * *

0
8. Amend Sec.  68.224 by revising paragraph (b) to read as follows:


Sec.  68.224  Notice of non-hearing aid compatibility.

* * * * *
    (b) Be accompanied by instructions in accordance with Sec.  
68.218(b)(2).

0
9. The authority citation for subpart D of part 68 is revised to read 
as follows:

Subpart D--Conditions for Terminal Equipment Approval

    Authority: Secs. 4, 5, 303, 710, 48 Stat., as amended, 1066, 
1068, 1082 (47 U.S.C. 154, 155, 303, 610).

0
10. Amend Sec.  68.317 by:
0
a. Redesignating paragraph (g) as paragraph (i);
0
b. Redesignating paragraphs (a) through (f) as (b) through (g);
0
c. Adding new paragraph (a);
0
d. Redesignating ``Note to paragraph (a)'' as ``Note 1 to paragraph 
(b)'';
0
e. Adding paragraph (h); and
0
 f. Revising newly redesignated paragraph (i).
    The additions and revision read as follows:


Sec.  68.317  Hearing aid compatibility volume control: technical 
standards.

    (a)(1) A telephone manufactured in the United States or imported 
for use in the United States prior to February 28, 2020, complies with 
the volume control requirements of this section if it complies with:
    (i) The applicable provisions of paragraphs (b) through (g) of this 
section; or
    (ii) Paragraph (h) of this section.
    (2) A telephone manufactured in the United States or imported for 
use in the United States on or after February 28, 2020, complies with 
the volume control requirements of this section if it complies with 
paragraph (h) of this section.
* * * * *
    (h) A telephone complies with the Commission's volume control 
requirements if it is equipped with a receive volume control that 
provides, through the receiver in the handset of the telephone, at the 
loudest volume setting, a conversational gain greater than or equal to 
18 dB and less than or equal to 24 dB Conversational Gain

[[Page 8633]]

when measured as described in ANSI/TIA-4965-2012 (Telecommunications--
Telephone Terminal Equipment--Receive Volume Control Requirements for 
Digital and Analog Wireline Telephones). A minimum of 18 dB 
Conversational Gain must be achieved without significant clipping of 
the speech signal used for testing. The maximum 24 dB Conversational 
Gain may be exceeded if the amplified receive capability automatically 
resets to a level of not more than 24 dB Conversational Gain when the 
telephone is caused to pass through a proper on-hook transition, in 
order to minimize the likelihood of damage to individuals with normal 
hearing.
    (i) The standards required in this section are incorporated by 
reference with the approval of the Director of the Federal Register 
under 5 U.S.C. 552(a) and 1 CFR part 51. All approved material is 
available for inspection at the Federal Communications Commission 
(FCC), 445 12th St. SW, Reference Information Center, Room CY-A257, 
Washington, DC 20554, (202) 418-0270, and is available from the source 
indicated below. They are also available for inspection at the National 
Archives and Records Administration (NARA). For information on the 
availability of this material at NARA, call 202-741-6030 or go to 
http://www.archives.gov/federal-register/cfr/ibr-locations.html.
    (1) The following standards are available from the 
Telecommunications Industry Association (TIA), 1320 North Courthouse 
Road, Suite 200, Arlington, VA 22201, (877) 413-5184, email to 
[email protected], and http://www.tiaonline.org/standards/catalog.
    (i) Paragraph 4.1.2 (including table 4.4) of American National 
Standards Institute (ANSI) Standard ANSI/EIA-470-A-1987, Telephone 
Instruments with Loop Signaling, July 1987.
    (ii) Paragraph 4.3.2 of ANSI/EIA/TIA-579-1991, Acoustic-to-Digital 
and Digital-to-Acoustic Transmission Requirements for ISDN Terminals, 
February 1991.
    (iii) ANSI/TIA-4965-2012, Telecommunications; Telephone Terminal 
Equipment; Receive Volume Control Requirements for Digital and Analog 
Wireline Handset Terminals, approved October 19, 2012.
    (2) [Reserved]

0
11. Amend Sec.  68.320 by revising paragraph (e) to read as follows:


Sec.  68.320   Supplier's Declaration of Conformity.

* * * * *
    (e) No person shall use or make reference to a Supplier's 
Declaration of Conformity in a deceptive or misleading manner or to 
convey the impression that such a Supplier's Declaration of Conformity 
reflects more than a determination by the responsible party that the 
device or product has been shown to be capable of complying with the 
applicable technical criteria.

0
12. Add subpart F to read as follows:

Subpart F--ACS Telephonic CPE
Sec.
68.501 Authorization procedures.
68.502 Labeling, warranty, instructions, and notice of revocation of 
approval.
68.503 Complaint procedures.
68.504 Administrative Council on Terminal Attachments.

Sec.  68.501   Authorization procedures.

    (a) Authorization required. Unless exempt from the requirements of 
Sec. Sec.  68.4 and 68.6, ACS telephonic CPE manufactured in or 
imported into the United States after February 28, 2020, shall be 
certified as hearing aid compatible by a Telecommunications 
Certification Body or the responsible party shall follow the procedures 
in this part for a Supplier's Declaration of Conformity to establish 
that such CPE is hearing aid compatible.
    (b) Certification. The requirements of Sec. Sec.  68.160 and 68.162 
shall apply to the certification of ACS telephonic CPE as hearing aid 
compatible.
    (c) Supplier's Declaration of Conformity. The requirements of 
Sec. Sec.  68.320-68.350 (except Sec.  68.324(f)) shall apply to the 
use of the Supplier's Declaration of Conformity procedure to establish 
that ACS telephonic CPE is hearing aid compatible.
    (d) Revocation procedures. (1) The Commission may revoke the 
authorization of ACS telephonic CPE under this section, where:
    (i) The equipment approval is shown to have been obtained by 
misrepresentation;
    (ii) The responsible party willfully or repeatedly fails to comply 
with the terms and conditions of its equipment approval; or
    (iii) The responsible party willfully or repeatedly fails to comply 
with any rule, regulation or order issued by the Commission under the 
Communications Act of 1934 relating to terminal equipment.
    (2) Before revoking such authorization, the Commission, or the 
Enforcement Bureau under delegated authority, will issue a written 
Notice of Intent to Revoke part 68 Authorization, or a Joint Notice of 
Apparent Liability for Forfeiture and Notice of Intent to Revoke part 
68 Authorization, pursuant to Sec. Sec.  1.80 and 1.89 of this chapter. 
The notice will be sent to the responsible party for the equipment at 
issue at the address provided to the Administrative Council for 
Terminal Attachments. A product that has had its authorization revoked 
may not be reauthorized for a period of six months from the date of 
revocation of the approval. A responsible party for ACS telephonic CPE 
that has had its authorization revoked or that has been assessed a 
forfeiture, or both, may request reconsideration or make administrative 
appeal of the decision pursuant to part 1 of the Commission's rules: 
Practice and Procedure, part 1 of this chapter.


Sec.  68.502  Labeling, warranty, instructions, and notice of 
revocation of approval.

    (a) Labeling--(1) Hearing aid compatible equipment. All ACS 
telephonic CPE manufactured in the United States (other than for 
export) or imported for use in the United States after February 28, 
2020, that is hearing aid compatible, as defined in Sec. Sec.  68.316 
and 68.317, shall have the letters ``HAC'' permanently affixed thereto. 
``Permanently affixed'' means that the label is etched, engraved, 
stamped, silkscreened, indelibly printed, or otherwise permanently 
marked on a permanently attached part of the equipment or on a 
nameplate of metal, plastic, or other material fastened to the 
equipment by welding, riveting, or a permanent adhesive. The label must 
be designed to last the expected lifetime of the equipment in the 
environment in which the equipment may be operated and must not be 
readily detachable.
    (2) Non-hearing aid compatible equipment. Non-hearing aid 
compatible ACS telephonic CPE offered for sale to the public on or 
after February 28, 2020, shall contain in a conspicuous location on the 
surface of its packaging a statement that the ACS telephonic CPE is not 
hearing aid compatible, as defined in Sec. Sec.  68.4(a)(3), 68.316, 
68.317, or if offered for sale without a surrounding package, shall be 
affixed with a written statement that the telephone is not hearing aid 
compatible, as defined in Sec. Sec.  68.4(a)(3), 68.316 and 68.317; and 
be accompanied by instructions in accordance with Sec.  68.218(b)(2).
    (b) Warranty. In acquiring approval for equipment to be labeled and 
otherwise represented to be hearing aid compatible, the responsible 
party warrants that each item of equipment marketed under such 
authorization will comply with all applicable rules and regulations of 
this part and with the applicable technical criteria.
    (c) Instructions. The responsible party or its agent shall provide 
the user of the

[[Page 8634]]

approved ACS telephonic CPE the following:
    (1) Any consumer instructions required to be included with approved 
ACS telephonic CPE by the Administrative Council for Terminal 
Attachments;
    (2) For ACS telephonic CPE that is not hearing aid compatible, as 
defined in Sec.  68.316:
    (i) Notice that FCC rules prohibit the use of that handset in 
certain locations; and
    (ii) A list of such locations (see Sec.  68.112).
    (d) Notice of revocation. When approval is revoked for any item of 
equipment, the responsible party must take all reasonable steps to 
ensure that purchasers and users of such equipment are notified to 
discontinue use of such equipment.


Sec.  68.503  Complaint procedures.

    The complaint procedures of Sec. Sec.  68.414 through 68.423 shall 
apply to complaints regarding the hearing aid compatibility of ACS 
telephonic CPE.


Sec.  68.504  Administrative Council on Terminal Attachments.

    The database registration and labeling provisions of Sec. Sec.  
68.354, 68.610, and 68.612 shall apply to ACS telephonic CPE that is 
approved as hearing aid compatible and is manufactured in or imported 
to the United States on or after February 28, 2020. After that date, 
the information required by the Administrative Council on Terminal 
Attachments shall be submitted within 30 days after the date that the 
equipment is manufactured in or imported into the United States.

[FR Doc. 2018-04012 Filed 2-27-18; 8:45 am]
 BILLING CODE 6712-01-P



                                              8624             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              § 10.500   General requirements.                         Consumer and Governmental Affairs                     communications services (ACS
                                                WEA mobile device functionality is                     Bureau, at (202) 418–0573 or email:                   telephonic CPE) must comply with the
                                              dependent on the capabilities of a                       Susan.Bahr@fcc.gov.                                   applicable provisions of 47 CFR part 68
                                              Participating CMS Provider’s delivery                    SUPPLEMENTARY INFORMATION: This is a                  as amended by document FCC 17–135 if
                                              technologies. Mobile devices are                         summary of the Commission’s Report                    they are manufactured or imported on
                                              required to perform the following                        and Order and Order on                                or after February 28, 2020. However,
                                              functions:                                               Reconsideration, document FCC 17–                     §§ 68.501 through 68.504 contain
                                              *     *    *      *     *                                135, adopted on October 24, 2017,                     information collections that have not yet
                                                (h) Preservation of Alert Messages in                  released on October 26, 2017, in CG                   been approved by OMB. In the event
                                              a consumer-accessible format and                         Docket No. 13–46, WT Docket Nos. 07–                  that OMB approval does not occur
                                              location for at least 24 hours or until                  250 and 10–254. The full text of this                 before February 28, 2020, the FCC will
                                              deleted by the subscriber.                               document will be available for public                 publish a document in the Federal
                                              [FR Doc. 2018–03990 Filed 2–27–18; 8:45 am]              inspection and copying during regular                 Register extending the compliance
                                                                                                       business hours at the FCC Reference                   deadline for these provisions and will
                                              BILLING CODE 6712–01–P
                                                                                                       Information Center, Portals II, 445 12th              subsequently publish a document
                                                                                                       Street SW, Room CY–A257,                              announcing a later compliance date.
                                              FEDERAL COMMUNICATIONS                                                                                            Wireless handsets submitted for
                                                                                                       Washington, DC 20554. To request
                                              COMMISSION                                                                                                     equipment certification or for a
                                                                                                       materials in accessible formats for
                                                                                                                                                             permissive change relating to hearing
                                                                                                       people with disabilities (Braille, large
                                              47 CFR Parts 20 and 68                                                                                         aid compatibility starting March 1,
                                                                                                       print, electronic files, audio format),
                                                                                                                                                             2021, must comply with the wireless
                                              [CG Docket No. 13–46, WT Docket Nos. 07–                 send an email to fcc504@fcc.gov or call
                                                                                                                                                             volume control requirements set forth in
                                              250 and 10–254; FCC 17–135]                              the Consumer and Governmental Affairs
                                                                                                                                                             47 CFR 20.19. Any grants of certification
                                                                                                       Bureau at (202) 418–0530 (voice), (844)
                                              Hearing Aid Compatibility Standards                                                                            issued to wireless handsets not
                                                                                                       432–2272 (videophone), or (202) 418–                  equipped with such volume control that
                                              AGENCY:  Federal Communications                          0432 (TTY).                                           were submitted for certification before
                                              Commission.                                                 Document FCC 17–135 concerns the                   March 1, 2021, remain valid for HAC
                                              ACTION: Final rule.                                      Commission’s rules for HAC for                        purposes.
                                                                                                       wireline and wireless handsets. The                      Wireless handsets submitted for
                                              SUMMARY:   The Commission amends its                     Commission previously sought                          equipment certification or for a
                                              hearing aid compatibility (HAC) rules to                 comment on these issues in Access to                  permissive change relating to HAC
                                              enhance equal access to the national                     Telecommunication Equipment and                       beginning August 28, 2018, must
                                              telecommunications network by people                     Services by Persons with Disabilities;                comply with the M3 and T3 ratings
                                              with hearing loss and implement the                      Amendment of the Commission’s Rules                   associated with the ANSI C63.19–2011
                                              Twenty-First Century Communications                      Governing Hearing Aid-Compatible                      standard. Any grants of certification
                                              and Video Accessibility Act. The                         Mobile Handsets; Comment Sought on                    issued for wireless handsets that were
                                              changes incorporate by reference a                       2010 Review of Hearing Aid                            submitted for certification before August
                                              revised technical standard for volume                    Compatibility Regulations, Notice of                  28, 2018, under ANSI C63.19–2011, or
                                              control for wireline telephones, expand                  Proposed Rulemaking, published at 80                  previous versions of ANSI 63.19, remain
                                              the scope of the wireline HAC rules, add                 FR 80722, December 28, 2015 (NPRM).                   valid for HAC purposes.
                                              a volume control requirement for                         Document FCC 17–135 also responds to
                                              wireless handsets, and eliminate an                      the Petition for Partial Reconsideration              Incorporation by Reference
                                              outdated wireless technical standard.                    filed by LG Electronics MobileComm                       The Office of Federal Register (OFR)
                                              DATES: Effective March 30, 2018, except                  U.S.A., Inc., et al. on October 8, 2010,              recently revised its regulations to
                                              47 CFR 68.501 through 68.504, which                      concerning Amendment of the                           require that agencies must discuss in the
                                              contain modified information collection                  Commission’s Rules Governing Hearing                  preamble of a final rule ways that the
                                              requirements that require approval by                    Aid-Compatible Mobile Handsets,                       materials the agency is incorporating by
                                              the Office of Management and Budget                      Policy Statement and Second Report                    reference are reasonably available to
                                              (OMB) under the Paperwork Reduction                      and Order and Further Notice of                       interested parties or how it worked to
                                              Act (PRA), and which will become                         Proposed Rulemaking, document FCC                     make those materials reasonably
                                              effective after the Commission publishes                 10–145, published at 75 FR 54508,                     available to interested parties. In
                                              a document in the Federal Register                       September 8, 2010 (August 2010 Report                 addition, the preamble of the final rule
                                              announcing such approval and the                         and Order).                                           must summarize the material. Several
                                              relevant effective date.                                                                                       standards are incorporated by reference:
                                                 The incorporation by reference of                     Compliance Dates
                                                                                                                                                             (a) Paragraph 4.1.2 (including table 4.4)
                                              ANSI/TIA–4965–2012 is approved by                           Wireline telephones manufactured or                of ANSI/EIA–470–A–1987; (b)
                                              the Director of the Federal Register as of               imported into the United States on or                 paragraph 4.3.2 of ANSI/EIA/TIA–579–
                                              March 30, 2018. The incorporation by                     after February 28, 2020, must comply                  1991; (c) ANSI/TIA–4965–2012; (d)
                                              reference of the material in § 20.19 was                 with the revised wireline volume                      ANSI C63.19–2007; and (e) ANSI
                                              approved by the Director of the Federal                  control technical standard (ANSI/TIA–                 C63.19–2011. These standards address
                                              Register as of June 6, 2008 and August                   4965–2012) incorporated by reference                  the use of wireless and wireline
                                              16, 2012. The incorporation by reference                 into 47 CFR 68.317. Wireline telephones               handsets by people with hearing loss,
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                                              of the other material in § 68.317 was                    manufactured or imported into the                     including people who use hearing aids.
                                              approved by the Director of the Federal                  United States before February 28, 2020,                  The standards listed as (a), (b) and (c)
                                              Register as of October 23, 1996.                         may comply with either ANSI/TIA–                      apply to inductive coupling and volume
                                                 Compliance Dates: See                                 4965–2012 or the existing wireline                    control for wireline telephones, and by
                                              SUPPLEMENTARY INFORMATION.                               volume control standard referenced in                 document FCC 17–135, to ACS
                                              FOR FURTHER INFORMATION CONTACT:                         47 CFR 68.317(a)(1). Wireline                         telephonic CPE. Standards (a) and (b)
                                              Susan Bahr, Disability Rights Office,                    telephones used for advanced                          were previously incorporated in the


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                                                               Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations                                        8625

                                              Commission’s rules. Standard (c) is                      2012 (2012 ANSI Wireline Volume                       purchase to assess whether these
                                              new. This standard modifies in two                       Control Standard). The revised                        products are providing a uniform and
                                              ways the manner in which amplification                   standard, developed by TIA technical                  appropriate range of volume to meet the
                                              is measured for wireline phones. First,                  standards committee, significantly                    telephone needs of people with hearing
                                              the standard discontinues the use of an                  improves the measurement of volume                    loss. Based on input from commenters,
                                              IEC–318 coupler and specifies instead                    amplification in two ways. First, instead             currently required testing will be
                                              the Head and Torso Simulator (HATS)                      of measuring the volume received by the               sufficient. The Commission also does
                                              method. Second, the standard replaces                    user with an IEC–318 coupler, which is                not adopt its proposal to require
                                              the Receive Objective Loudness Rating                    designed to form a seal with the                      wireline telephone manufacturers to
                                              (ROLR) method of calibrating                             telephone handset, the standard uses a                consult with consumers and their
                                              amplification with a new method called                   HATS, which takes into account the                    representative organizations under a
                                              Conversational Gain. These three                         lack of a seal between a telephone                    specified timetable, to assess the 2012
                                              standards may be purchased from the                      receiver and the ears of users in real-life           Wireline Volume Control Standard after
                                              Telecommunications Industry                              settings. Thus, the HATS more closely                 it goes into effect. Because HAC
                                              Association (TIA) at (877) 413–5184 and                  mirrors how handsets are actually used,               technical standards are subject to
                                              http://www.tiaonline.org/standards/                      offering an improved measurement.                     revision over time, the Commission
                                              buy-tia-standards. The standards listed                     2. Further, instead of measuring                   expects that there will be regular
                                              as (d) and (e) apply to RF interference                  loudness in terms of ROLR, where gain                 opportunities for industry and
                                              reduction and inductive coupling for                     is measured relative to each phone’s                  consumer stakeholders to confer with
                                              wireless handsets. These two standards                   normal unamplified, or nominal, sound                 one another in the course of further
                                              were previously incorporated in the                      level, the new standard uses                          reevaluation of the 2012 Wireline
                                              Commission’s rules, and are available                    ‘‘conversational gain,’’ where gain is                Volume Control Standard.
                                              from the IEEE at (732) 981–0060 and                      measured relative to an absolute
                                                                                                       benchmark based on the sound of face-                 Application of Inductive Coupling and
                                              http://standards.ieee.org/.                                                                                    Volume Control Requirements to
                                                                                                       to-face conversation at a distance of 1
                                              Congressional Review Act                                 meter. This approach eliminates the                   Wireline VoIP Telephones
                                                The Commission sent a copy of                          variation in maximum amplification                       7. Section 710(b)(1) of the Act, as
                                              document FCC 17–135 to Congress and                      levels that results from maximum                      amended by the Twenty-First Century
                                              the Government Accountability Office                     amplification being measured relative to              Communications and Video
                                              pursuant to the Congressional Review                     each telephone’s nominal sound level.                 Accessibility Act of 2010 (CVAA),
                                              Act, see 5 U.S.C. 801(a)(1)(A).                             3. The specified volume levels are                 Public Law 111–260, 102, 124 Stat.
                                                                                                       formulated to be approximately                        2751, Public Law 111–265, 124 Stat.
                                              Final Paperwork Reduction Act of 1995                    equivalent to those commonly achieved                 2795, directs the Commission to require
                                              Analysis                                                 under the prior standard by older                     that ‘‘[a]ll customer premises equipment
                                                Document FCC 17–135 contains                           wireline telephones. Thus, telephones                 used with advanced communications
                                              modified information collection                          will be in compliance with the volume                 services that is designed to provide 2-
                                              requirements, which are not applicable                   control requirements if they provide at               way voice communication via a built-in
                                              until approval is obtained from OMB.                     least 18 dB and no more than 24 dB                    speaker intended to be held to the ear
                                              The Commission, as part of its                           Conversational Gain at the maximum                    in a manner functionally equivalent to
                                              continuing effort to reduce paperwork                    setting. The 18 dB Conversational Gain                a telephone’’ must ‘‘provide internal
                                              burdens, will invite the general public                  minimum must be achieved without                      means for effective use with hearing
                                              to comment on the information                            significant clipping of the speech signal             aids that are designed to be compatible
                                              collection requirements contained in                     used for testing. The upper limit of 24               with telephones which meet established
                                              document FCC 17–135 as required by                       dB Conversational Gain may be                         technical standards for hearing aid
                                              the Paperwork Reduction Act (PRA) of                     exceeded if the volume automatically                  compatibility.’’ 47 U.S.C. 610(b)(1). The
                                              1995, Public Law 104–13. The                             resets to 24 dB Conversational Gain or                Act defines ‘‘advanced communications
                                              Commission will publish a separate                       below upon hang-up.                                   services’’ to include interconnected and
                                              document in the Federal Register                            4. By providing consumers with                     non-interconnected VoIP service. 47
                                              announcing approval of the information                   phones that have standardized, easy-to-               U.S.C. 153(1).
                                              collection requirements contained in                     understand volume amplification levels                   8. The Commission therefore amends
                                              document FCC 17–135. In addition, the                    measured using a HATS, this action will               its rules to specify that VoIP telephones
                                              Commission notes that, pursuant to the                   improve telephone communications,                     and other wireline equipment described
                                              Small Business Paperwork Relief Act of                   including communication needed for                    in 47 U.S.C. 710(b)(1)(C), collectively
                                              2002, Public Law 107–198, 44 U.S.C.                      emergencies, for individuals with                     termed ‘‘ACS telephonic CPE,’’ must
                                              3506(c)(4), the Commission previously                    hearing loss.                                         comply with the same HAC
                                              sought comment on how the                                   5. Any existing inventory and                      requirements that apply to other
                                              Commission might further reduce the                      installed base of telephones that comply              wireline telephones, including
                                              information burden for small business                    with the current version of § 68.317 of               compliance with volume control and
                                              concerns with fewer than 25 employees.                   the Commission’s rules may remain in                  inductive coupling standards, as well
                                                                                                       place until retired. The record does not              as, for purposes of HAC compliance, the
                                              Synopsis                                                 support a determination that the                      same testing, attestations of compliance,
                                              Report and Order                                         potential benefits of requiring existing              registration, labeling, and complaint
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                                                                                                       telephones to comply with the 2012                    handling requirements that currently
                                              Revised Wireline Volume Control                          Wireline Volume Control Standard are                  apply to CPE that is directly connected
                                              Technical Standard                                       greater than the potential costs.                     to the public switched telephone
                                                1. The Commission amends § 68.317                         6. The Commission does not adopt its               network.
                                              of its rules to incorporate a revised                    proposal to require covered                              9. To ensure that the terminal
                                              technical standard for volume control in                 manufacturers to test a sample of                     equipment database managed by the
                                              wireline telephones, ANSI/TIA–4965–                      products that they make available for                 Administrative Council for Terminal


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                                              8626             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              Attachments (ACTA) will be able to                       hearing loss to comprehend wireless                   telephone service for people with
                                              receive and make available the                           telephone conversations through                       hearing loss will lead to greater
                                              information required for registration of                 acoustic coupling. Although TIA and                   employment opportunities and
                                              ACS telephonic CPE as of the two-year                    CTIA dispute the significance of the                  increased productivity, Public Law 100–
                                              compliance deadline, the Commission                      survey results, noting that less than 30              394, sec. 2(4), 102 Stat. 976, and
                                              requests that ACTA submit, by August                     percent of the complaints about wireless              recognition of the importance of
                                              27, 2018, a report explaining: (a) the                   phones pertained to loudness or                       telephone access for people with
                                              progress of any modifications necessary                  volume, we find that these results                    disabilities has only increased since
                                              to accommodate ACS telephonic CPE in                     provide persuasive evidence that                      then. Based on the record, the volume
                                              the database, including any changes to                   current wireless handset volume                       control rule will directly address the
                                              how ACTA will administer the                             controls are insufficient to ensure that              problems of an estimated 13.9 million
                                              database; (b) the pertinent information                  wireless handsets can be effectively                  people who experience dissatisfaction
                                              that ACTA will request from responsible                  used with hearing aids and that people                with handset volume controls. The
                                              parties for ACS telephonic CPE,                          with hearing loss have effective access               Commission further concludes on this
                                              especially for the HAC and volume                        to the wireless phone network. Even if                record, including the absence of any
                                              control features; and (c) any procedures                 only 29 percent of the estimated 48                   quantification of costs, that these
                                              for submitting or accessing information                  million Americans with hearing loss                   benefits, while not fully quantified, are
                                              on ACS telephonic CPE that will differ                   were able to benefit from wireless                    sufficient to justify the adoption of a
                                              from the existing procedures for                         volume control, the Commission                        volume control rule, consistent with the
                                              currently registered terminal equipment.                 concludes that the resulting benefits to              Commission’s prior rulings and with its
                                              Responsible parties for ACS telephonic                   some 13.9 million people are sufficient               statutory mandate to ensure that ‘‘to the
                                              CPE that is manufactured in or imported                  to justify a requirement for wireless                 fullest extent made possible by
                                              for use in the United States on or after                 phones to provide effective                           technology and medical science,
                                              February 28, 2020, must submit all                       communication through amplification.                  [persons with hearing loss] have equal
                                              information required by ACTA (or a                          12. TIA also asserts that wireless                 access to the national
                                              successor entity) for inclusion in the                   handsets already allow users to adjust                telecommunications network.’’ Public
                                              database within 30 days after the date                   the volume on wireless handsets to                    Law 100–394, sec. 2. Finally, improving
                                              that the equipment is manufactured in                    provide an acceptable, comfortable user               the ability of people with hearing loss
                                              or imported into the United States.                      experience, but provides no specific or               to directly access the wireless telephone
                                                                                                       quantitative information on the extent to             network through this volume control
                                              Volume Control for Wireless Handsets                     which amplification levels in wireless                requirement could reduce the costs
                                                 10. The record in this proceeding                     handsets have improved since 2010, nor                associated with support of
                                              confirms that the public interest and the                how these levels have been effective in               telecommunications relay services.
                                              objectives mandated by section 710 of                    enabling individuals with hearing loss
                                              the Act will be served by modifying the                                                                           14. The Commission also believes that
                                                                                                       to receive and understand speech
                                              Commission’s HAC rules for wireless                                                                            any costs associated with meeting
                                                                                                       received through wireless handsets.
                                              handsets to include a volume control                                                                           certain levels of volume control in
                                                                                                       Further, there is no indication in the
                                              requirement designed to accommodate                                                                            wireless handsets will be mitigated by
                                                                                                       record that industry volume control
                                              people with hearing loss. Given the                                                                            the flexibility afforded by this order.
                                                                                                       standards currently required for
                                              significantly expanded reliance on                       wireless handsets were formulated to                  Rather than relying on a government-
                                              wireless telephone communications—                       specifically address the needs of                     mandated technical solution, the
                                              and concomitant decline in wireline                      consumers with hearing loss. The record               Commission adopts a general volume
                                              phone usage—the Commission affirms                       also provides no basis for accepting                  control requirement that provides
                                              its belief that a volume control                         claims that consumer education is                     standards-setting organizations with an
                                              requirement that specifies certain levels                sufficient to address consumer concerns               opportunity to submit for Commission
                                              of amplification as an element of                        about volume control. Ratings for                     approval a technical standard that they
                                              hearing aid compatibility is just as                     wireless handsets currently are available             believe will enable a phone to meet this
                                              necessary for wireless handsets as it is                 only for RF interference reduction and                general requirement and can be
                                              for wireline phones, to ensure the                       inductive coupling capability, not                    implemented in a cost-effective manner.
                                              provision of effective                                   volume amplification, and selecting a                 Additionally, because the extended
                                              telecommunications for people with                       different handset is not a viable option              timeline for implementation of the
                                              hearing loss. This is especially true in                 if wireless handsets with effective                   requirement will apply only to handsets
                                              emergency situations where having                        amplification are not available.                      newly submitted for HAC certification,
                                              access to a phone—be it one’s own                           13. Commenters did not supply                      volume control meeting the standard
                                              device or a device belonging to someone                  specific cost data, e.g., to quantify the             that the Commission approves can be
                                              else on the scene—can mean the                           costs involved in the general claim that              incorporated into the mobile handset
                                              difference between life and death.                       a volume control requirement would                    environment in a cost-effective manner.
                                              Further, a volume control requirement                    result in additional testing and design                  15. The Commission notes that its
                                              will not only improve communications                     limitations, or to substantiate such                  legal authority to adopt a volume
                                              for those using hearing aids and                         design limitations. In contrast, the major            control requirement for wireless phones
                                              cochlear implants, it also will help                     benefits to people with hearing loss                  stems from section 710(a) and (b) of the
                                              millions of Americans with hearing loss                  from increased access to the telephone                Act and the stated purposes of the HAC
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                                              who do not use these devices.                            network—whether achieved by                           provisions of the Act. 47 U.S.C. 610(a),
                                                 11. The Commission’s conclusions are                  improvements in inductive coupling, RF                (b); Public Law 100–394, sec. 2. The
                                              supported in the record. Two surveys                     interference reduction, or volume                     Commission previously found that
                                              reveal that the existing volume control                  control—while hard to quantify, are                   sections 710(a) and (b) both authorize
                                              features contained in wireless handsets                  well documented. The hearing aid                      the adoption of volume control
                                              often do not produce sufficient                          compatibility legislation enacted in                  requirements for wireline telephones,
                                              amplification to enable people with                      1988 contains a finding that universal                published at 61 FR 42181, August 14,


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                                                               Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations                                         8627

                                              1996, and the Commission’s analysis                         19. Labeling. Section 710 of the Act               volume control that specifies acceptable
                                              applies equally to wireless telephones.                  instructs the Commission to ‘‘establish               numerical metrics or qualitative ratings
                                                 16. The volume control requirement                    requirements for the labeling of                      for handset volume control (comparable
                                              applies to all wireless handset models                   packaging materials . . . to provide                  to the M- and T-ratings provided under
                                              newly submitted for HAC certification                    adequate information to consumers on                  the RF interference reduction and
                                              on or after March 1, 2021. New wireless                  the compatibility between telephones                  inductive coupling standards), the
                                              handset models submitted on or after                     and hearing aids.’’ 47 U.S.C. 610(d).                 labeling for handsets granted HAC
                                              that date for certification as hearing aid               Adoption of a requirement for wireless                certification for volume control must
                                              compatible for RF interference                           handset packages to be labeled with                   include the relevant amplification
                                              reduction and inductive coupling must                    volume amplification information is                   metrics or ratings. In addition, as is
                                              also comply with the new volume                          supported by comments explaining that                 currently required for M- and T-ratings,
                                              control rule (including technical                        often, when sufficient information is not             an explanation of such amplification
                                              standards approved by the                                provided on a handset’s packaging, the                metrics or ratings must be included in
                                              Commission). By setting a three-year                     consumer must first order and wait for                the device’s user manual or as an insert
                                              compliance timeline, the Commission                      delivery of the handset, and only then                in the packaging material for the
                                              allows one year for the completion and                   test it to assess whether its amplification           handset.
                                              adoption of a technical standard for                     meets the consumer’s hearing needs. If                   22. To the extent that a technical
                                              wireless volume control by a standards                   such amplification is not suitable, the               standard for volume control is approved
                                              development organization (SDO) (which                    consumer must return it and start the                 by an SDO and adopted or authorized
                                              began earlier in 2017) and adoption by                   process again. Although service                       by the Commission, compliance with
                                              the Commission, and an additional two                    providers are required to allow                       the standard will constitute compliance
                                              years for manufacturers to implement                     consumers to try out handsets in service              with the Commission’s new wireless
                                              such technical standard in new handset                   provider stores, consumers who shop at                volume control rule. Based on current
                                              models submitted for HAC certifications                  other types of retail establishments or               information about volume control and
                                              through the Commission’s existing                        shop online do not have the same                      related technical standards, the
                                              equipment authorization process. The                     capability. Further, because during the               Commission suggests that a wireless
                                              Commission grandfathers all hearing aid                  transitional years following the                      volume control standard could include:
                                              compatible handsets that were certified                  compliance deadline for the rules, only               (a) The use of conversational gain for
                                              as HAC compliant without volume                          certain handset models will be required               measuring receive loudness; (b) the
                                              control provided they were submitted                     to meet the new volume control                        establishment of minimum value(s) for
                                              for certification prior to the three-year                requirement, consumers with hearing                   the acceptable maximum volume(s); (c)
                                              compliance deadline.                                     loss will need labeling information to                the use of a HATS; and (d) the use of
                                                 17. The adopted timeframe will                        inform them as to which wireless                      two pressure measurements for holding
                                              provide ample opportunity for informed                   handsets are suitable for them.                       the handset next to the ear—one for
                                              development of a wireless volume                            20. To rectify this and achieve                    people who use hearing aids, and one
                                              control technical standard and the                       consistency with the current                          for people who do not use hearing aids.
                                              incorporation of such standard into the                  Commission requirements for HAC
                                              Commission’s rules, as well as for                                                                             Wireless RF Interference/Inductive
                                                                                                       labeling and disclosure for wireless
                                              manufacturers to obtain the necessary                                                                          Coupling Standard
                                                                                                       handsets, the Commission requires
                                              testing equipment, and to implement                      manufacturers of wireless handsets and                   23. The Commission adopts its
                                              design alterations needed to ensure that                 service providers to ensure that                      proposal to eliminate the 2007 version
                                              their new products meet the standard.                    packaging on each handset covered by                  of ANSI C63.19 (2007 Wireless RF
                                              Further, this approach will afford                       the volume control requirement adopted                Interference/Inductive Coupling
                                              manufacturers and service providers the                  herein clearly displays information to                Standard) as an option for measuring
                                              flexibility to work through their                        enable consumers to determine the                     and rating the HAC compliance of
                                              inventories of older models to meet                      handset’s amplification capabilities. The             wireless handsets and to require the use
                                              their M- and T-rating HAC deployment                     Commission requires compliance with                   of ANSI C63.19–2011 (2011 Wireless RF
                                              benchmarks, while ensuring that in the                   this labeling requirement to be                       Interference/Inductive Coupling
                                              ensuing years effective volume control                   concurrent with the implementation of                 Standard), which has been available as
                                              will increasingly become a standard                      the volume control requirement—i.e.,                  an option for many handsets since 2012.
                                              feature as new hearing aid compatible                    volume control labeling will be required                 24. In 2007, the Commission
                                              models universally incorporate volume                    for wireless handsets newly submitted                 incorporated ANSI C63.19–2007 into its
                                              control. In this manner, companies will                  for certification as compliant with HAC               rules. This standard specifies testing
                                              not be required to retrofit or recertify                 requirements beginning March 1, 2021.                 procedures for determining the M-rating
                                              any HAC-compliant grandfathered                          The Commission also encourages                        (RF interference reduction) and T-rating
                                              models or drop any such models from                      wireless manufacturers and service                    (inductive coupling capability) of digital
                                              their portfolios prematurely to comply                   providers to provide information about                wireless handsets that operate over the
                                              with the volume control requirements.                    which of their handsets have                          air interfaces that, at the time the
                                                 18. Upon the completion of a wireless                 amplification by other means, such as                 standard was promulgated, were
                                              volume control technical standard, the                   by providing such information on their                commonly used for wireless services in
                                              Commission anticipates that it can                       call-out cards in retail stores and                   the 800–950 MHz and 1.6–2.5 GHz
                                              expeditiously begin a rulemaking                         websites.                                             bands. In 2012, the Commission
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                                              process to evaluate the standard and                        21. At this time, the Commission does              incorporated ANSI C63.19–2011 into its
                                              incorporate it by reference into the                     not specify either the format or language             rules. This standard expanded the range
                                              wireless HAC rules. The Commission                       for the volume control label. However,                of frequencies over which inductive
                                              will monitor developments in this                        beginning with the three-year                         coupling can be tested to include
                                              regard and take appropriate steps if                     compliance deadline discussed above, if               frequencies between 698 MHz and 6
                                              standards development and adoption do                    a handset is certified as compliant with              GHz (to take into account other new
                                              not proceed as expected.                                 a HAC technical standard relating to                  technologies), and established a direct


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                                              8628             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              method for measuring the RF                                 • Manufacturers and service                        compatible wireless handsets, although
                                              interference level of wireless devices to                providers: Under section 255 of the Act,              not associated with specific service
                                              hearing aids, enabling testing                           which requires the usability of                       providers, is available from the Global
                                              procedures to be applied to operations                   telecommunications products if readily                Accessibility Reporting Initiative, which
                                              over any RF air interface or protocol.                   achievable, and section 716 of the Act,               can be accessed from the Commission’s
                                              Manufacturers currently have the option                  which requires the usability of products              Accessibility Clearinghouse. See Global
                                              to obtain certification for new handsets                 used with advanced communications                     Accessibility Reporting Initiative, Find
                                              as compliant with either the 2007 or the                 services unless not achievable,                       Accessible Devices & Apps, https://
                                              2011 Wireless RF Interference/Inductive                  manufacturers and service providers                   www.gari.info/findphones.cfm; FCC,
                                              Coupling Standard.                                       must: (a) Make their product                          Accessibility Clearinghouse—Products
                                                 25. Parties commenting on this issue                  information, including information                    and Services, https://ach.fcc.gov/
                                              agree that use of the 2011 Wireless RF                   about accessibility features, usable, in              products-and-services/; FCC,
                                              Interference/Inductive Coupling                          part by providing written manuals and                 Accessibility Clearinghouse—Hearing,
                                              Standard provides the most accurate                      instructions in accessible formats, such              Language and Speech Disabilities,
                                              available RF interference reduction and                  as large print, and Braille; (b) provide              https://ach.fcc.gov/resources-by-
                                              inductive coupling ratings for handsets                  usable and accessible customer and                    disability/hearing-language-and-speech-
                                              generally. Accordingly, the Commission                   technical support in their call and                   disabilities/.
                                              amends its rules to require that                         service centers; and (c) include in their
                                              manufacturers use the 2011 Wireless RF                                                                         Order on Reconsideration
                                                                                                       general product materials contact
                                              Interference/Inductive Coupling                          information for obtaining information                    30. On October 8, 2010, LG
                                              Standard exclusively to obtain                           about the products and their                          Electronics MobileComm U.S.A., Inc.,
                                              certification for future wireless handsets               accessibility features. To this end, the              and several other manufacturers of
                                              as HAC compliant.                                        Commission expects service providers                  wireless handsets filed a Petition for
                                                 26. Power-Down Exception. For                         and manufacturers to have trained staff               Partial Reconsideration (LG Petition) of
                                              technical reasons, the Commission has                    available during their business hours to              the Commission’s August 2010 Report
                                              permitted some GSM handsets operating                    answer questions about how their                      and Order, requesting the Commission
                                              at 1900 MHz to meet the HAC                              equipment complies with applicable                    to apply the power-down exception
                                              requirements under the 2007 Wireless                     HAC standards and how to operate                      uniformly to all manufacturers of GSM
                                              RF Interference/Inductive Coupling                       features of wireline and wireless                     handsets that operate in the 1900 MHz
                                              Standard at a reduced power level,                       handsets to make them accessible to and               band. In the August 2010 Report and
                                              while other handsets have been subject                   usable by people with hearing loss.                   Order, the Commission had stated that
                                              to testing at maximum power. This                           • Wireless service providers must                  the power-down exception applies to
                                              ‘‘power-down’’ exception has been                        permit consumers to test out handsets in              ‘‘companies that, but for their size,
                                              permitted because the 2007 standard                      any retail store owned or operated by                 would be eligible for the amended de
                                              was not effective in addressing all of the               the service provider.                                 minimis exception.’’ In document FCC
                                              specific characteristics of certain GSM                     • Wireless manufacturers and service               17–135, the Commission eliminates the
                                              devices. 47 CFR 20.19(e)(1)(iii). The                    providers must ensure that hearing aid                power-down exception. The
                                              2011 Wireless RF Interference/Inductive                  compatible handsets clearly display the               Commission therefore concludes that
                                              Coupling Standard provides revised                       ratings on the packaging material of the              the LG Petition is moot and,
                                              measurement methodologies that can be                    handsets.                                             accordingly, dismisses the petition.
                                              used effectively for these GSM handsets.                    • Wireless manufacturers and service
                                              The Commission therefore eliminates                      providers with publicly accessible                    Final Regulatory Flexibility Act
                                              the power-down exception.                                websites must post a list of all hearing              Analysis
                                                 27. The Commission allows service                     aid compatible models offered, their                    31. As required by the Regulatory
                                              providers and manufacturers until                        ratings, and an explanation of the rating             Flexibility Act of 1980 (RFA), as
                                              August 28, 2018, to transition to the                    system; and provide information about                 amended, the Commission incorporated
                                              2011 Wireless RF Interference/Inductive                  the levels of functionality defined by the            an Initial Regulatory Flexibility
                                              Coupling Standard. The Commission                        service provider and how the                          Analysis (IRFA) into the NPRM. The
                                              grandfathers handsets previously                         functionality of handsets varies at                   Commission sought written public
                                              certified under the 2007 Wireless RF                     different levels.                                     comment on the proposals in the NPRM,
                                              Interference/Inductive Coupling                             29. Consumers may also obtain                      including comment on the IRFA. No
                                              Standard or any previous RF                              information about hearing aid                         comments were received on the IRFA.
                                              interference reduction or inductive                      compatible wireless handsets from the
                                                                                                       Hearing Aid Compatibility Status                      Need For, and Objectives of, the Report
                                              coupling standard, including GSM
                                                                                                       Reports filed by wireless manufacturers               and Order and Order on
                                              handsets that were previously certified
                                                                                                       and service providers and the                         Reconsideration
                                              under the power-down exception.
                                                                                                       Commission’s summaries of those                          32. Document FCC 17–135 amends
                                              Outreach                                                 reports. See FCC, Wireless                            the hearing aid compatibility (HAC)
                                                28. The Commission reminds                             Telecommunications Bureau, Hearing                    rules with the goal of ensuring that
                                              manufacturers and service providers                      Aid Compatibility Status Reporting,                   Americans with hearing loss are able to
                                              that its rules require them generally to                 http://wireless.fcc.gov/hac/                          access wireline services, wireless
                                              ensure that consumers have the                           index.htm?job=home; Hearing Aid                       services and wireline ACS through a
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                                              information they need about the                          Compatibility Reports: Device                         wide array of phones, including voice-
                                              availability of hearing aid compatible                   Manufacturers, http://wireless.fcc.gov/               over-internet-protocol (VoIP)
                                              wireline and wireless phones and the                     hac/index.htm?job=reports_dm; Hearing                 telephones. The Commission takes the
                                              accessibility features of these phones.                  Aid Compatibility Reports: Service                    following actions to ensure that
                                              Specifically, the Commission reminds                     Providers, http://wireless.fcc.gov/hac/               individuals who rely on HAC
                                              these entities of the following                          index.htm?job=reports_sp. Additional                  technologies will have access to
                                              obligations.                                             information about hearing aid                         emerging communications technologies


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                                                               Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations                                         8629

                                              in accordance with the objectives of the                 having the same meaning as the terms                  recordkeeping obligations on wireless
                                              Twenty-First Century Communications                      ‘‘small business,’’ ‘‘small organization,’’           telecommunications carriers and
                                              and Video Accessibility Act of 2010                      and ‘‘small governmental jurisdiction.’’              wireless communications equipment
                                              (CVAA) and its legislative predecessors.                 In addition, the term ‘‘small business’’              manufacturers, including small entities.
                                              In the Report and Order of document                      has the same meaning as the term                         41. Fourth, the Commission
                                              FCC 17–135, the Commission:                              ‘‘small business concern’’ under the                  eliminates the 2007 Wireless RF
                                                 • Adopts a new standard to improve                    Small Business Act. A ‘‘small business                Interference/Inductive Coupling
                                              the method used to measure volume                        concern’’ is one that: (1) Is                         Standard and a power-down exception,
                                              control on wireline handsets that will be                independently owned and operated; (2)                 and requires wireless handsets to
                                              phased in over two years;                                is not dominant in its field of operation;            comply with the existing 2011 Wireless
                                                 • adopts rules to require certain                     and (3) satisfies any additional criteria             RF Interference/Inductive Coupling
                                              customer premises equipment (CPE)                        established by the SBA.                               Standard to achieve more effective
                                              used with ACS, including VoIP                               36. The entities which may be                      coupling between handsets and hearing
                                              telephones, to be HAC compliant;                         affected by the rules include: Small                  aids or cochlear implants. This action
                                                 • adopts a rule requiring volume                      entities; wireless telecommunications                 could alter the compliance obligations
                                              control on wireless handsets sufficient                  carriers (except satellite); all other                of wireless telecommunications carriers
                                              to meet the communications needs of                      telecommunications; telephone                         and wireless communications
                                              people with hearing loss;                                apparatus manufacturing; radio and                    equipment manufacturers, including
                                                 • eliminates two superseded rules—                    television broadcasting and wireless                  small entities. However, such changes
                                              the inductive coupling standard (2007                    equipment manufacturing; electronic                   would not result in new regulatory
                                              Wireless RF Interference/Inductive                       computer manufacturing; computer                      burdens. In fact, it is the Commission’s
                                              Coupling Standard) and a power-down                      terminal manufacturing; and software                  understanding that the 2011 Wireless
                                              exception for certain GSM handsets—                      publishers.                                           RF Interference/Inductive Coupling
                                              and adopts a deadline after which all                                                                          Standard already is used almost
                                                                                                       Description of Projected Reporting,
                                              wireless handsets submitted for new                                                                            exclusively.
                                                                                                       Recordkeeping and Other Compliance                       42. Fifth, the Commission reminds
                                              certifications of hearing aid                            Requirements
                                              compatibility must adhere to the 2011                                                                          manufacturers and service providers of
                                              Wireless RF Interference/Inductive                          37. Certain rule changes adopted in                their existing obligations to provide
                                              Coupling Standard; and                                   document FCC 17–135 modify or add                     consumers with sufficient information
                                                 • reminds manufacturers and service                   requirements governing reporting,                     to make informed decisions about their
                                              providers of their existing obligations to               recordkeeping, and other compliance                   handset purchases. These requirements
                                              provide consumers with sufficient                        obligations. As described above and                   are not new. So there are no new
                                              information to make informed decisions                   below, the adoption of these                          compliance obligations.
                                              about their wireless handset purchases.                  requirements factors in the needs of
                                                                                                       small entities.                                       Steps Taken To Minimize Significant
                                                 In the Order on Reconsideration of                                                                          Impact on Small Entities, and
                                              document FCC 17–135, the Commission                         38. First, the Commission
                                                                                                       incorporates the 2012 Wireline Volume                 Significant Alternatives Considered
                                              dismisses as moot a pending Petition for
                                              Partial Reconsideration concerning the                   Control Standard into the wireline                       43. The Commission considered ways
                                              power-down rule, 47 CFR                                  volume control rules and eliminates the               to reduce potential burdens and/or
                                              20.19(e)(1)(iii), because it eliminates the              currently applicable standard after a                 allow sufficient transition time for new
                                              rule in the Report and Order. The above                  transition period. This action alters the             requirements, which may be especially
                                              rules reflect adjustments, such as                       compliance obligations of wireline                    helpful to small entities. First, regarding
                                              transition times prior to new rules                      telephone apparatus manufacturers,                    the Commission’s incorporation of the
                                              taking effect, that may be particularly                  including small entities, by requiring                2012 Wireline Volume Control Standard
                                              helpful to small entities.                               them to use a different method for                    into the wireline volume control rules,
                                                                                                       testing and evaluating compliance with                the Commission notes that the 2012
                                              Summary of Significant Issues Raised by                  the volume control requirement.                       Wireline Volume Control Standard is a
                                              Public Comments in Response to the                          39. Second, the Commission                         performance standard, not a design
                                              IRFA                                                     explicitly applies the Commission’s                   standard. To minimize the difficulty of
                                                33. The Commission received no                         wireline telephone volume control and                 adjusting to the revised standard,
                                              comments directly addressing the IRFA.                   other HAC rules to equipment used for                 document FCC 17–135 allows a phase-
                                                                                                       ACS, which includes VoIP devices. The                 in period during which manufacturers
                                              Response to Comments by the Chief                        Commission also applies related                       may comply with either the existing
                                              Counsel for Advocacy of the Small                        labeling, certification, complaint                    standard or the 2012 Wireline Volume
                                              Business Administration                                  processing, and registration                          Control Standard. To limit any potential
                                                34. The Chief Counsel for Advocacy                     requirements, to handsets used with                   burdens regarding the impact of the
                                              of the Small Business Administration                     ACS. These actions impose new                         proposed rule change on previously
                                              did not file any comments in response                    compliance obligations and reporting                  manufactured telephones, the
                                              to the proposed rules in this proceeding.                and recordkeeping obligations on some                 Commission allows the existing
                                                                                                       wireline telephone apparatus                          inventory and installed base of
                                              Description and Estimate of the Number                   manufacturers, electronic computer                    telephones that comply with the
                                              of Small Entities to Which the Rules                     manufacturers, computer terminal                      existing volume control standard to
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                                              Will Apply                                               manufacturers, and software publishers,               remain in place until retired.
                                                35. The RFA directs agencies to                        including small entities.                                44. In the NPRM, the Commission
                                              provide a description of, and where                         40. Third, the Commission adopts a                 asked for comment generally on the cost
                                              feasible, an estimate of the number of                   rule for wireless handsets to address                 of incorporating the 2012 Wireline
                                              small entities that may be affected by                   volume control. This action imposes                   Volume Control Standard into the
                                              the rule changes. The RFA generally                      new compliance obligations and may                    Commission’s rules. No commenter
                                              defines the term ‘‘small entity’’ as                     impose additional reporting and                       addresses this issue or raises


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                                              8630             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              alternatives. Because this revised                       persons with hearing loss (including                  lessened the economic impact on small
                                              standard more accurately measures the                    persons with and without hearing aids),               entities while remaining consistent with
                                              amplification achievable by wireline                     these rules also reflect a performance,               its objectives.
                                              telephone products, incorporation of                     not a design, standard. The introduction                 48. Fifth, regarding the Commission’s
                                              this standard could lighten regulatory                   of new handsets that comply with a                    reminder to manufacturers and service
                                              burdens by increasing market certainty,                  volume control standard is spread out                 providers concerning their existing
                                              promoting a level playing field, and                     over about seven years, which                         obligations to provide consumers with
                                              reducing the number of complaints                        corresponds to the timeline of other                  sufficient information to make informed
                                              made to manufacturers by consumers of                    wireless HAC requirements. In addition,               decisions about their handset purchases,
                                              their products.                                          reduced requirements apply to smaller                 these obligations include placing HAC
                                                 45. Second, regarding the                             manufacturers and service providers,                  information on handset packaging,
                                              Commission’s new requirement that                        and a total exemption is applied to the               providing accessible customer support,
                                              wireline CPE used with VoIP or other                     smallest manufacturers and service                    and posting information on wireless
                                              ACS comply with the wireline HAC and                     providers. The record shows that many                 service providers’ websites. These are
                                              volume control requirements of part 68,                  wireless handsets already need to                     not new obligations, so there are no new
                                              the Commission notes that the standards                  comply with volume control standards                  costs. The Commission has not
                                              provided in the rules are performance                    adopted by European and Asian                         identified any alternative to these rules
                                              standards, not design standards. To                      standards groups; thus, it is possible                that would have further lessened the
                                              minimize the difficulty of adjusting to                  that in complying with those standards,               economic impact on small entities while
                                              the revised standard, document FCC 17–                   much of the cost of complying with this               remaining consistent with its objectives
                                              135 allows a two-year phase-in period                    rule is already being borne by wireless               of improving the ways that Americans
                                              before compliance is required. The                       manufacturers and service providers.                  with hearing loss can access our
                                              Commission is aware that some                            Moreover, in the NPRM, the                            nation’s wireline and wireless
                                              manufacturers are already voluntarily                    Commission asked for comment on the                   communications services.
                                              complying with some of the new HAC                       costs and benefits of adopting a wireless
                                              requirements. To limit any potential                     volume control requirement, and                       Report to Congress
                                              burdens regarding the impact of the rule                 whether there are any specific burdens
                                              change on previously manufactured                                                                                49. The Commission has sent a copy
                                                                                                       associated with requiring handsets to                 of document FCC 17–135, including this
                                              telephones, the Commission allows the                    achieve a specified amplification level
                                              existing inventory and installed base of                                                                       FRFA, in a report to Congress and the
                                                                                                       for manufacturers and service providers.              Government Accountability Office
                                              ACS telephonic CPE to remain in place                    No commenter responds to this issue.
                                              until retired. The Commission applies                                                                          pursuant to the Congressional Review
                                                                                                       The Commission has not identified any                 Act.
                                              the relevant part 68 rules regarding                     alternative to this rule that would have
                                              complaint handling, labeling,                            further lessened the economic impact                  Federal Rules Which Duplicate,
                                              certifications, and Suppliers’                           on small entities while remaining                     Overlap, or Conflict With, the
                                              Declarations of Conformity to ACS                        consistent with its objectives.                       Commission’s Rules
                                              telephonic CPE. Among other things,
                                              these rules provide for HAC consumer                        47. Fourth, regarding the                             50. None.
                                              complaints to be filed with state public                 Commission’s adoption of a requirement
                                                                                                       for manufacturers to use the 2011                     Ordering Clauses
                                              utility commissions or with the
                                              Commission, require labels to be affixed                 Wireless RF Interference/Inductive                      51. Pursuant to sections 4(i), 303(r),
                                              to telephones that are HAC compliant,                    Coupling Standard exclusively and to                  and 710 of the Communications Act of
                                              permit equipment to be certified by                      eliminate the power-down exception to                 1934, as amended, 47 U.S.C. 154(i),
                                              Telecommunication Certification                          the existing wireless HAC rule, the                   303(r), 610, document FCC 17–135 is
                                              Bodies, and in the alternative, permit                   Commission notes that the 2011                        adopted, and parts 20 and 68 of title 47
                                              suppliers to make their own                              Wireless RF Interference/Inductive                    are amended.
                                              Declarations of Conformity. In the                       Coupling Standard is a performance
                                                                                                       standard, not a design standard. The                    52. The Petition for Partial
                                              NPRM, the Commission sought                                                                                    Reconsideration filed October 8, 2010
                                              comment on the costs of compliance. No                   revised rule will be implemented for
                                                                                                       new HAC certifications, and all prior                 by LG Electronics MobileComm U.S.A.,
                                              commenter directly addresses this issue                                                                        Inc., Motorola, Inc., Nokia Inc., Research
                                              or raises alternatives. The Commission                   certifications are grandfathered. Further,
                                                                                                       while HAC certifications will be                      in Motion Corp., Samsung Information
                                              continues to believe that these                                                                                Systems America, Inc., and Sony
                                              requirements will promote                                necessary for increasing portions of a
                                                                                                       manufacturer’s offered handset models                 Ericsson Mobile Communications (USA)
                                              accountability and compliance with the                                                                         Inc. in WT Docket No. 07–250 is
                                              HAC requirements and thus effectively                    over the next seven years under other
                                                                                                       recently adopted requirements, reduced                dismissed.
                                              serve people with hearing loss. Finally,
                                              the Commission notes that the rule                       requirements apply to smaller                           53. The Commission’s Consumer and
                                              amendment could increase regulatory                      manufacturers and service providers,                  Governmental Affairs Bureau, Reference
                                              certainty and market fairness regarding                  and a total exemption is applied to the               Information Center shall send a copy of
                                              the application of the wireline HAC                      smallest manufacturers and service                    document FCC 17–135, including the
                                              rules because these rules would apply                    providers. In the NPRM, the                           Final Regulatory Flexibility Analysis, to
                                              both to telephones connected to the                      Commission asked for comment on the                   the Chief Counsel for Advocacy of the
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                                              public switched telephone network and                    costs of compliance with the 2011                     Small Business Administration.
                                              to ACS telephonic CPE used with VoIP                     Wireless RF Interference/Inductive                    List of Subjects in 47 CFR Parts 20 and
                                              services.                                                Coupling Standard and eliminating the                 68
                                                 46. Third, regarding the Commission’s                 power-down exception. No commenter
                                              adoption of rules requiring wireless                     addresses this issue. The Commission                    Incorporation by reference,
                                              handsets to provide volume control that                  has not identified any alternative to                 Individuals with disabilities,
                                              produces sound levels suitable for                       these measures that would have                        Telecommunications, Telephones.


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                                                               Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations                                        8631

                                              Federal Communications Commission.                       with the technical standard set forth in              or qualitative ratings for handset volume
                                              Marlene H. Dortch,                                       the standard document ‘‘American                      control, the labeling shall include the
                                              Secretary, Office of the Secretary.                      National Standard Methods of                          relevant volume control metrics or
                                                                                                       Measurement of Compatibility Between                  ratings. In the event that such a handset
                                              Final Rules                                              Wireless Communication Devices and                    achieves different metrics or ratings
                                                For the reasons discussed in the                       Hearing Aids,’’ ANSI C63.19–2011. Any                 over different air interfaces or different
                                              preamble, the Federal Communications                     grants of certification issued for                    frequency bands, the volume control
                                              Commission amends 47 CFR parts 20                        handsets submitted for such                           metrics or ratings displayed shall be the
                                              and 68 as follows:                                       certification before August 28, 2018,                 lowest metrics or ratings assigned to
                                                                                                       under ANSI C63.19–2011, or previous                   that handset for any air interface or
                                              PART 20—COMMERICAL MOBILE                                versions of ANSI C63.19, remain valid                 frequency band. An explanation of such
                                              SERVICES                                                 for hearing aid compatibility purposes.               volume control metrics or ratings shall
                                                                                                       *       *    *     *    *                             be included in the device’s user manual
                                              ■ 1. The authority citation for part 20                                                                        or as an insert in the packaging material
                                              continues to read as follows:                               (e) * * *
                                                                                                          (1) * * *                                          for the handset.
                                                Authority: 47 U.S.C. 151, 152(a), 154(i),                 (iii) * * *                                        *      *     *     *     *
                                              157, 160, 201, 214, 222, 251(e), 301, 302, 303,             (B) The handset would comply with
                                              303(b), 303(r), 307, 307(a), 309, 309(j)(3), 316,                                                                 (k) * * *
                                              316(a), 332, 610, 615, 615a, 615b, 615c,
                                                                                                       paragraph (b)(1) of this section if the
                                                                                                       power as so reduced were the maximum                     (2) The Chief of the Wireless
                                              unless otherwise noted.                                                                                        Telecommunications Bureau and the
                                                                                                       power at which the handset could
                                              ■ 2. Amend § 20.19 by:                                                                                         Chief of the Office of Engineering and
                                                                                                       operate;
                                              ■ a. Revising paragraphs (b)(1) and (2)                                                                        Technology are delegated authority, by
                                                                                                          (C) Customers are informed of the
                                              and (e)(1)(iii)(B) and (C);                                                                                    notice-and-comment rulemaking if
                                                                                                       power reduction mode as provided in
                                              ■ b. Adding paragraph (e)(1)(iii)(D); and                                                                      required by statute or otherwise in the
                                                                                                       paragraph (f)(3) of this section.
                                              ■ c. Revising paragraphs (f)(1), (k)(2),                                                                       public interest, to issue an order
                                                                                                       Manufacturers and service providers
                                              and (l) to read as follows:                                                                                    amending this section to the extent
                                                                                                       covered by this paragraph must also
                                                                                                       comply with all other requirements of                 necessary to approve any version of the
                                              § 20.19 Hearing aid-compatible mobile
                                              handsets.                                                this section; and                                     technical standards for radio frequency
                                                                                                          (D) The handset was certified as                   interference, inductive coupling, or
                                              *     *      *     *    *                                                                                      volume control adopted subsequently to
                                                (b) * * *                                              meeting the requirements of paragraph
                                                                                                       (b)(1) of this section with the power                 ANSI C63.19–2007 for use in
                                                (1) For radio frequency interference
                                                                                                       reduction prior to August 28, 2018.                   determining whether a wireless handset
                                              and volume control. A wireless handset
                                                                                                                                                             meets the appropriate rating over
                                              submitted for equipment certification or                 *       *    *     *    *                             frequency bands and air interfaces for
                                              for a permissive change relating to                         (f) * * *
                                                                                                                                                             which technical standards have
                                              hearing aid compatibility on or after                       (1) Labeling requirements—(i)
                                                                                                                                                             previously been adopted either by the
                                              August 28, 2018, must meet, at a                         Inductive coupling and RF interference
                                                                                                                                                             Commission or pursuant to paragraph
                                              minimum, the M3 rating associated with                   reduction. Manufacturers and service
                                                                                                                                                             (k)(1) of this section. This delegation is
                                              the technical standard set forth in the                  providers shall ensure that handsets that
                                                                                                                                                             limited to the approval of changes to the
                                              standard document ‘‘American National                    are hearing aid-compatible, as defined
                                                                                                                                                             technical standards that do not raise
                                              Standard Methods of Measurement of                       in paragraph (b) of this section, clearly
                                                                                                                                                             major compliance issues. Further, by
                                              Compatibility Between Wireless                           display the rating, as defined in
                                                                                                                                                             such approvals, the Chiefs may only
                                              Communication Devices and Hearing                        paragraphs (b)(1) and (2) of this section,
                                                                                                                                                             permit, and not require, the use of such
                                              Aids,’’ ANSI C63.19–2011. Any grants                     on the packaging material of the
                                                                                                                                                             subsequent versions of the technical
                                              of certification issued before August 28,                handset. In the event that a hearing aid-
                                                                                                                                                             standards to establish hearing aid
                                              2018, under ANSI C63.19–2011, or                         compatible handset achieves different
                                                                                                                                                             compatibility.
                                              previous versions of ANSI C63.19,                        radio interference or inductive coupling
                                              remain valid for hearing aid                             ratings over different air interfaces or                 (l) The standards required in this
                                              compatibility purposes. Beginning                        different frequency bands, the RF                     section are incorporated by reference
                                              March 1, 2021, a wireless handset                        interference reduction and inductive                  into this section with the approval of
                                              submitted for equipment certification or                 coupling capability ratings displayed                 the Director of the Federal Register
                                              for a permissive change relating to                      shall be the lowest rating assigned to                under 5 U.S.C. 552(a) and 1 CFR part 51.
                                              hearing aid compatibility must also be                   that handset for any air interface or                 All approved material is available for
                                              equipped with volume control that                        frequency band. An explanation of the                 inspection at the Federal
                                              produces sound levels suitable for                       ANSI C63.19 rating system must also be                Communications Commission (FCC),
                                              persons with hearing loss (including                     included in the device’s user’s manual                445 12th St. SW, Reference Information
                                              persons with and without hearing aids).                  or as an insert in the packaging material             Center, Room CY–A257, Washington,
                                              Any grants of certification issued to                    for the handset.                                      DC 20554, (202) 418–0270, and is
                                              handsets not equipped with such                             (ii) Volume control. Beginning March               available from the source indicated
                                              volume control that were submitted for                   1, 2021, manufacturers and service                    below. They are also available for
                                              certification before March 1, 2021,                      providers shall ensure that handsets that             inspection at the National Archives and
                                              remain valid for hearing aid                             are hearing aid compatible, as defined                Records Administration (NARA). For
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                                              compatibility purposes.                                  in paragraph (b) of this section, clearly             information on the availability of this
                                                (2) For inductive coupling. A wireless                 display information indicating the                    material at NARA, call 202–741–6030 or
                                              handset submitted for equipment                          handset’s amplification capabilities on               go to http://www.archives.gov/federal-
                                              certification or for a permissive change                 the packaging material of the handset. If             register/cfr/ibr-locations.html.
                                              relating to hearing aid compatibility on                 the handset has been certified as                        (1) IEEE Standards Association (IEEE–
                                              or after August 28, 2018, must meet, at                  compliant with a technical standard that              SA), 445 Hoes Lane, Piscataway, NJ
                                              a minimum, the T3 rating associated                      specifies acceptable numerical metrics                08854–4141, (732) 981–0060, email to


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                                              8632             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              stds-info@ieee.org, and http://                          ■ 7. Amend § 68.3 by adding the                       to the modifications, becomes the new
                                              standards.ieee.org/.                                     definitions of ‘‘ACS telephonic CPE’’                 responsible party. Retailers or original
                                                (i) ANSI C63.19–2007, American                         and ‘‘Advanced communications                         equipment manufacturers may enter
                                              National Standard Methods of                             services’’ in alphabetical order, and                 into an agreement with the assembler or
                                              Measurement of Compatibility between                     revising the definitions of ‘‘Hearing aid             importer to assume the responsibilities
                                              Wireless Communication Devices and                       compatible’’ and ‘‘Responsible party’’ to             to ensure compliance of the terminal
                                              Hearing Aids, June 8, 2007.                              read as follows:                                      equipment or ACS telephonic CPE and
                                                (ii) ANSI C63.19–2011, American                                                                              to become the responsible party.
                                                                                                       § 68.3   Definitions.
                                              National Standard Methods of                                                                                   *     *    *     *     *
                                              Measurement of Compatibility between                     *      *    *     *     *
                                                                                                                                                             ■ 8. Amend § 68.224 by revising
                                              Wireless Communication Devices and                          ACS telephonic CPE. Customer
                                                                                                       premises equipment used with                          paragraph (b) to read as follows:
                                              Hearing Aids, May 27, 2011.
                                                (2) [Reserved]                                         advanced communications services that                 § 68.224 Notice of non-hearing aid
                                                                                                       is designed to provide 2-way voice                    compatibility.
                                              PART 68—CONNECTION OF                                    communication via a built-in speaker                  *     *     *     *     *
                                              TERMINAL EQUIPMENT TO THE                                intended to be held to the ear in a                     (b) Be accompanied by instructions in
                                              TELEPHONE NETWORK                                        manner functionally equivalent to a                   accordance with § 68.218(b)(2).
                                                                                                       telephone, except for mobile handsets.                ■ 9. The authority citation for subpart D
                                              ■ 3. The authority citation for part 68 is                  Advanced communications services.                  of part 68 is revised to read as follows:
                                              revised to read as follows:                              Interconnected VoIP service, non-
                                                  Authority: 47 U.S.C. 154, 303, 610.                  interconnected VoIP service, electronic               Subpart D—Conditions for Terminal
                                                                                                       messaging service, and interoperable                  Equipment Approval
                                              Subpart A—General                                        video conferencing service.
                                                                                                       *      *    *     *     *                               Authority: Secs. 4, 5, 303, 710, 48 Stat., as
                                              ■ 4. The authority citation for part 68,                    Hearing aid compatible. Except as                  amended, 1066, 1068, 1082 (47 U.S.C. 154,
                                              subpart A, is revised to read as follows:                used at §§ 68.4(a)(3) and 68.414, and                 155, 303, 610).
                                                Authority: Secs. 4, 5, 303, 710, 48 Stat., as          subpart F of this part the terms hearing              ■ 10. Amend § 68.317 by:
                                              amended, 1066, 1068, 1082 (47 U.S.C. 154,                aid compatible or hearing aid                         ■ a. Redesignating paragraph (g) as
                                              155, 303, 610).                                          compatibility are used as defined in                  paragraph (i);
                                              ■   5. Revise § 68.1 to read as follows:                 § 68.316, unless it is specifically stated            ■ b. Redesignating paragraphs (a)
                                                                                                       that hearing aid compatibility volume                 through (f) as (b) through (g);
                                              § 68.1   Purpose.                                        control, as defined in § 68.317, is                   ■ c. Adding new paragraph (a);
                                                 The purpose of the rules and                          intended or is included in the                        ■ d. Redesignating ‘‘Note to paragraph
                                              regulations in this part is to provide for               definition.                                           (a)’’ as ‘‘Note 1 to paragraph (b)’’;
                                              uniform standards for the protection of                                                                        ■ e. Adding paragraph (h); and
                                                                                                       *      *    *     *     *                             ■ f. Revising newly redesignated
                                              the telephone network from harms                            Responsible party. The party or
                                              caused by the connection of terminal                                                                           paragraph (i).
                                                                                                       parties responsible for the compliance                   The additions and revision read as
                                              equipment and associated wiring                          of terminal equipment or protective
                                              thereto, and for the compatibility of                                                                          follows:
                                                                                                       circuitry intended for connection
                                              hearing aids and telephones so as to                     directly to the public switched                       § 68.317 Hearing aid compatibility volume
                                              ensure that, to the fullest extent made                  telephone network, or of ACS                          control: technical standards.
                                              possible by technology and medical                       telephonic CPE, with the applicable                     (a)(1) A telephone manufactured in
                                              science, people with hearing loss have                   rules and regulations in this part and                the United States or imported for use in
                                              equal access to the national                             with any applicable technical criteria                the United States prior to February 28,
                                              telecommunications network, including                    published by the Administrative                       2020, complies with the volume control
                                              advanced communications services.                        Council for Terminal Attachments. If a                requirements of this section if it
                                              ■ 6. Amend § 68.2 by revising paragraph                  Telecommunications Certification Body                 complies with:
                                              (a) to read as follows:                                  certifies the terminal equipment or ACS                 (i) The applicable provisions of
                                                                                                       telephonic CPE, the responsible party is              paragraphs (b) through (g) of this
                                              § 68.2   Scope.                                                                                                section; or
                                                                                                       the holder of the certificate for that
                                                 (a) Except as provided in paragraphs                  equipment. If the terminal equipment or                 (ii) Paragraph (h) of this section.
                                              (b) and (c) of this section, and excluding               ACS telephonic CPE is the subject of a                  (2) A telephone manufactured in the
                                              subpart F, which applies only to ACS                     Supplier’s Declaration of Conformity,                 United States or imported for use in the
                                              telephonic CPE, the rules and                            the responsible party shall be: The                   United States on or after February 28,
                                              regulations of this part apply to direct                 manufacturer of the equipment, or the                 2020, complies with the volume control
                                              connection of all terminal equipment to                  manufacturer of protective circuitry that             requirements of this section if it
                                              the public switched telephone network                    is marketed for use with terminal                     complies with paragraph (h) of this
                                              for use in conjunction with all services                 equipment that is not to be connected                 section.
                                              other than party line services. Sections                 directly to the network, or if the                    *      *    *    *      *
                                              68.4, 68.5, 68.6, 68.112, 68.160, 68.162,                equipment is imported, the importer, or                 (h) A telephone complies with the
                                              68.316, and 68.317, and other sections                   if the equipment is assembled from                    Commission’s volume control
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                                              to the extent they are made applicable                   individual component parts, the                       requirements if it is equipped with a
                                              by subpart F of this part, also apply to                 assembler. If the equipment is modified               receive volume control that provides,
                                              ACS and ACS telephonic CPE that is                       by any party not working under the                    through the receiver in the handset of
                                              manufactured in the United States or                     authority of the responsible party, the               the telephone, at the loudest volume
                                              imported for use in the United States on                 party performing the modifications, if                setting, a conversational gain greater
                                              or after February 28, 2020.                              located within the U.S., or the importer,             than or equal to 18 dB and less than or
                                              *      *    *      *     *                               if the equipment is imported subsequent               equal to 24 dB Conversational Gain


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                                                               Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations                                          8633

                                              when measured as described in ANSI/                      Conformity in a deceptive or misleading               notice will be sent to the responsible
                                              TIA–4965–2012 (Telecommunications—                       manner or to convey the impression that               party for the equipment at issue at the
                                              Telephone Terminal Equipment—                            such a Supplier’s Declaration of                      address provided to the Administrative
                                              Receive Volume Control Requirements                      Conformity reflects more than a                       Council for Terminal Attachments. A
                                              for Digital and Analog Wireline                          determination by the responsible party                product that has had its authorization
                                              Telephones). A minimum of 18 dB                          that the device or product has been                   revoked may not be reauthorized for a
                                              Conversational Gain must be achieved                     shown to be capable of complying with                 period of six months from the date of
                                              without significant clipping of the                      the applicable technical criteria.                    revocation of the approval. A
                                              speech signal used for testing. The                      ■ 12. Add subpart F to read as follows:               responsible party for ACS telephonic
                                              maximum 24 dB Conversational Gain                                                                              CPE that has had its authorization
                                              may be exceeded if the amplified                         Subpart F—ACS Telephonic CPE                          revoked or that has been assessed a
                                              receive capability automatically resets                  Sec.                                                  forfeiture, or both, may request
                                              to a level of not more than 24 dB                        68.501 Authorization procedures.                      reconsideration or make administrative
                                              Conversational Gain when the                             68.502 Labeling, warranty, instructions, and          appeal of the decision pursuant to part
                                              telephone is caused to pass through a                         notice of revocation of approval.                1 of the Commission’s rules: Practice
                                              proper on-hook transition, in order to                   68.503 Complaint procedures.                          and Procedure, part 1 of this chapter.
                                              minimize the likelihood of damage to                     68.504 Administrative Council on Terminal
                                                                                                            Attachments.                                     § 68.502 Labeling, warranty, instructions,
                                              individuals with normal hearing.
                                                 (i) The standards required in this                                                                          and notice of revocation of approval.
                                              section are incorporated by reference                    § 68.501    Authorization procedures.                    (a) Labeling—(1) Hearing aid
                                              with the approval of the Director of the                   (a) Authorization required. Unless                  compatible equipment. All ACS
                                              Federal Register under 5 U.S.C. 552(a)                   exempt from the requirements of §§ 68.4               telephonic CPE manufactured in the
                                              and 1 CFR part 51. All approved                          and 68.6, ACS telephonic CPE                          United States (other than for export) or
                                              material is available for inspection at                  manufactured in or imported into the                  imported for use in the United States
                                              the Federal Communications                               United States after February 28, 2020,                after February 28, 2020, that is hearing
                                              Commission (FCC), 445 12th St. SW,                       shall be certified as hearing aid                     aid compatible, as defined in §§ 68.316
                                              Reference Information Center, Room                       compatible by a Telecommunications                    and 68.317, shall have the letters
                                              CY–A257, Washington, DC 20554, (202)                     Certification Body or the responsible                 ‘‘HAC’’ permanently affixed thereto.
                                              418–0270, and is available from the                      party shall follow the procedures in this             ‘‘Permanently affixed’’ means that the
                                              source indicated below. They are also                    part for a Supplier’s Declaration of                  label is etched, engraved, stamped,
                                              available for inspection at the National                 Conformity to establish that such CPE is              silkscreened, indelibly printed, or
                                              Archives and Records Administration                      hearing aid compatible.                               otherwise permanently marked on a
                                              (NARA). For information on the                             (b) Certification. The requirements of              permanently attached part of the
                                              availability of this material at NARA,                   §§ 68.160 and 68.162 shall apply to the               equipment or on a nameplate of metal,
                                              call 202–741–6030 or go to http://                       certification of ACS telephonic CPE as                plastic, or other material fastened to the
                                              www.archives.gov/federal-register/cfr/                   hearing aid compatible.                               equipment by welding, riveting, or a
                                              ibr-locations.html.                                        (c) Supplier’s Declaration of                       permanent adhesive. The label must be
                                                 (1) The following standards are                       Conformity. The requirements of                       designed to last the expected lifetime of
                                              available from the Telecommunications                    §§ 68.320–68.350 (except § 68.324(f))                 the equipment in the environment in
                                              Industry Association (TIA), 1320 North                   shall apply to the use of the Supplier’s              which the equipment may be operated
                                              Courthouse Road, Suite 200, Arlington,                   Declaration of Conformity procedure to                and must not be readily detachable.
                                              VA 22201, (877) 413–5184, email to                       establish that ACS telephonic CPE is                     (2) Non-hearing aid compatible
                                              smontgomery@tiaonline.org, and http://                   hearing aid compatible.                               equipment. Non-hearing aid compatible
                                              www.tiaonline.org/standards/catalog.                       (d) Revocation procedures. (1) The
                                                                                                                                                             ACS telephonic CPE offered for sale to
                                                 (i) Paragraph 4.1.2 (including table                  Commission may revoke the
                                                                                                                                                             the public on or after February 28, 2020,
                                              4.4) of American National Standards                      authorization of ACS telephonic CPE
                                                                                                                                                             shall contain in a conspicuous location
                                              Institute (ANSI) Standard ANSI/EIA–                      under this section, where:
                                                                                                         (i) The equipment approval is shown                 on the surface of its packaging a
                                              470–A–1987, Telephone Instruments                                                                              statement that the ACS telephonic CPE
                                              with Loop Signaling, July 1987.                          to have been obtained by
                                                                                                       misrepresentation;                                    is not hearing aid compatible, as defined
                                                 (ii) Paragraph 4.3.2 of ANSI/EIA/TIA–                                                                       in §§ 68.4(a)(3), 68.316, 68.317, or if
                                              579–1991, Acoustic-to-Digital and                          (ii) The responsible party willfully or
                                                                                                       repeatedly fails to comply with the                   offered for sale without a surrounding
                                              Digital-to-Acoustic Transmission                                                                               package, shall be affixed with a written
                                              Requirements for ISDN Terminals,                         terms and conditions of its equipment
                                                                                                       approval; or                                          statement that the telephone is not
                                              February 1991.                                                                                                 hearing aid compatible, as defined in
                                                 (iii) ANSI/TIA–4965–2012,                               (iii) The responsible party willfully or
                                                                                                       repeatedly fails to comply with any rule,             §§ 68.4(a)(3), 68.316 and 68.317; and be
                                              Telecommunications; Telephone                                                                                  accompanied by instructions in
                                              Terminal Equipment; Receive Volume                       regulation or order issued by the
                                                                                                       Commission under the Communications                   accordance with § 68.218(b)(2).
                                              Control Requirements for Digital and
                                                                                                       Act of 1934 relating to terminal                         (b) Warranty. In acquiring approval
                                              Analog Wireline Handset Terminals,
                                                                                                       equipment.                                            for equipment to be labeled and
                                              approved October 19, 2012.
                                                 (2) [Reserved]                                          (2) Before revoking such                            otherwise represented to be hearing aid
                                                                                                       authorization, the Commission, or the                 compatible, the responsible party
                                              ■ 11. Amend § 68.320 by revising
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                                                                                                       Enforcement Bureau under delegated                    warrants that each item of equipment
                                              paragraph (e) to read as follows:
                                                                                                       authority, will issue a written Notice of             marketed under such authorization will
                                              § 68.320 Supplier’s Declaration of                       Intent to Revoke part 68 Authorization,               comply with all applicable rules and
                                              Conformity.                                              or a Joint Notice of Apparent Liability               regulations of this part and with the
                                              *     *    *     *    *                                  for Forfeiture and Notice of Intent to                applicable technical criteria.
                                                (e) No person shall use or make                        Revoke part 68 Authorization, pursuant                   (c) Instructions. The responsible party
                                              reference to a Supplier’s Declaration of                 to §§ 1.80 and 1.89 of this chapter. The              or its agent shall provide the user of the


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                                              8634             Federal Register / Vol. 83, No. 40 / Wednesday, February 28, 2018 / Rules and Regulations

                                              approved ACS telephonic CPE the                          SUMMARY:   The Office of Federal                      and subcontracts, the safeguards
                                              following:                                               Procurement Policy (OFPP), Cost                       provided by CAS were likewise not
                                                (1) Any consumer instructions                          Accounting Standards (CAS) Board, is                  necessary. For additional background on
                                              required to be included with approved                    publishing, without change from the                   the proposed rule, go to (76 FR 61660).
                                              ACS telephonic CPE by the                                proposed rule, a final rule revising the                Two comments were received in
                                              Administrative Council for Terminal                      exemption from CAS for firm-fixed-                    response to the proposed rule, both of
                                              Attachments;                                             price (FFP) contracts and subcontracts                which expressed support for the
                                                (2) For ACS telephonic CPE that is not                 awarded on the basis of adequate price                proposed change. Accordingly, the CAS
                                              hearing aid compatible, as defined in                    competition without submission of cost                Board is adopting and finalizing the
                                              § 68.316:                                                or pricing data. This final rule clarifies            proposed rule without change.
                                                (i) Notice that FCC rules prohibit the                 that the exemption applies to FFP                     C. Paperwork Reduction Act
                                              use of that handset in certain locations;                contracts and subcontracts awarded on
                                              and                                                      the basis of adequate price competition                  The Paperwork Reduction Act (44
                                                (ii) A list of such locations (see                     without submission of certified cost or               U.S.C. Chapter 35, Subchapter I) does
                                              § 68.112).                                               pricing data.                                         not apply to this rulemaking, because
                                                (d) Notice of revocation. When                                                                               this rule imposes no additional
                                                                                                       DATES: Effective date: March 30, 2018.
                                              approval is revoked for any item of                                                                            paperwork burden on offerors, affected
                                                                                                       FOR FURTHER INFORMATION CONTACT: Ida                  contractors and subcontractors, or
                                              equipment, the responsible party must                    Pham, Acting Staff Director, Cost
                                              take all reasonable steps to ensure that                                                                       members of the public which requires
                                                                                                       Accounting Standards Board (telephone:                the approval of OMB under 44 U.S.C.
                                              purchasers and users of such equipment                   202–881–9062; email: Ida.L.Pham@
                                              are notified to discontinue use of such                                                                        3501, et seq. The purpose of this rule is
                                                                                                       omb.eop.gov).                                         to clarify the implementation of the
                                              equipment.
                                                                                                       SUPPLEMENTARY INFORMATION:                            ‘‘Streamlined Applicability of Cost
                                              § 68.503   Complaint procedures.                                                                               Accounting Standards’’ at Section 802
                                                                                                       A. Regulatory Process—Changes to 48
                                                The complaint procedures of                                                                                  of National Defense Authorization Act
                                                                                                       CFR Part 9903                                         for Fiscal Year 2000. The records
                                              §§ 68.414 through 68.423 shall apply to
                                              complaints regarding the hearing aid                       The CAS Board’s regulations and                     required by this final rule are those
                                              compatibility of ACS telephonic CPE.                     Standards are codified at 48 CFR                      normally maintained by contractors and
                                                                                                       chapter 99. This final rule amends of a               subcontractors who claim
                                              § 68.504 Administrative Council on                       CAS Board regulation other than a                     reimbursement of costs under
                                              Terminal Attachments.                                    Standard, and as such is not subject to               Government contracts.
                                                The database registration and labeling                 the statutorily prescribed rulemaking
                                                                                                       process for the promulgation of a                     D. Executive Orders 12866 and 13771,
                                              provisions of §§ 68.354, 68.610, and                                                                           the Congressional Review Act, and the
                                              68.612 shall apply to ACS telephonic                     Standard at 41 U.S.C. 1502(c) [formerly,
                                                                                                                                                             Regulatory Flexibility Act
                                              CPE that is approved as hearing aid                      41 U.S.C. 422(g)].
                                              compatible and is manufactured in or                                                                              This rule serves to clarify the
                                                                                                       B. Background and Summary                             elimination of certain administrative
                                              imported to the United States on or after
                                              February 28, 2020. After that date, the                    In October 2011, the CASB issued a                  requirements associated with the
                                              information required by the                              proposed rule to clarify the CAS                      application and administration of the
                                              Administrative Council on Terminal                       exemption provided by 48 CFR                          Cost Accounting Standards by covered
                                              Attachments shall be submitted within                    9903.201–1(b)(15) (76 FR 61660). Since                Government contractors and
                                              30 days after the date that the                          2000, this provision has provided an                  subcontractors, consistent with the
                                              equipment is manufactured in or                          exemption from CAS for FFP contracts                  provisions of ‘‘Streamlined
                                              imported into the United States.                         and subcontracts awarded on the basis                 Applicability of Cost Accounting
                                                                                                       of adequate price competition without                 Standards’’ at Section 802 of National
                                              [FR Doc. 2018–04012 Filed 2–27–18; 8:45 am]
                                                                                                       submission of cost or pricing data. In                Defense Authorization Act for Fiscal
                                              BILLING CODE 6712–01–P
                                                                                                       proposing to add the word ‘‘certified’’               Year 2000. In addition, because the final
                                                                                                       before ‘‘cost or pricing data,’’ the Board            rule will achieve greater consistency
                                                                                                       explained that at the time the CAS rule               between the CAS and the FAR, the rule
                                              OFFICE OF MANAGEMENT AND                                 was promulgated in 2000, the term cost                promotes simplification for contractors.
                                              BUDGET                                                   or pricing data was understood to mean                The economic impact on contractors
                                                                                                       certified cost or pricing data. However,              and subcontractors is, therefore,
                                              Office of Federal Procurement Policy                     as a result of changes made to the                    expected to be minor. As a result, the
                                                                                                       Federal Acquisition Regulation in 2010                CAS Board has determined that this
                                              48 CFR Part 9903                                         by the Civilian Agency Acquisition                    final rule will not result in the
                                                                                                       Council and the Defense Acquisition                   promulgation of an ‘‘economically
                                              Cost Accounting Standards:                               Regulations Council, the term could also              significant rule’’ under the provisions of
                                              Clarification of the Exemption From                      be read to mean cost or pricing data                  Executive Order 12866, that a regulatory
                                              Cost Accounting Standards for Firm-                      without the certification. The Board                  impact analysis is not required, and the
                                              Fixed-Price Contracts and                                sought to avoid confusion and provide                 requirements of E.O. 13771, Reducing
                                              Subcontracts Awarded Without                             clarity to the government contractor                  Regulation and Controlling Regulatory
                                              Submission of Certified Cost or Pricing                  community on its original intent, which               Costs, do not apply. For the same
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                                              Data                                                     was to implement section 802 of the                   reason, this final rule is not a ‘‘major
                                              AGENCY:  Office of Management and                        NDAA for FY 2000 (Pub. L. 106–65).                    rule’’ under the Congressional Review
                                              Budget, Office of Federal Procurement                    Section 802 adopted the                               Act, 5 U.S.C. Chapter 8. Finally, this
                                              Policy, Cost Accounting Standards                        recommendation of the Cost Accounting                 final rule does not have a significant
                                              Board.                                                   Standards Board Review Panel, which                   effect on a substantial number of small
                                                                                                       stated that when certified cost or pricing            entities because small businesses are
                                              ACTION: Final rule.
                                                                                                       data were not obtained for FFP contracts              exempt from the application of the Cost


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Document Created: 2018-02-28 03:19:55
Document Modified: 2018-02-28 03:19:55
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesEffective March 30, 2018, except 47 CFR 68.501 through 68.504, which contain modified information collection requirements that require approval by the Office of Management and Budget (OMB) under the Paperwork Reduction Act (PRA), and which will become effective after the Commission publishes a document in the Federal Register announcing such approval and the relevant effective date.
ContactSusan Bahr, Disability Rights Office, Consumer and Governmental Affairs Bureau, at (202) 418-0573 or email: [email protected]
FR Citation83 FR 8624 
CFR Citation47 CFR 20
47 CFR 68
CFR AssociatedIncorporation by Reference; Individuals with Disabilities; Telecommunications and Telephones

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