Submission for OMB Review; 30-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID)
In compliance with the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review a...
In compliance with the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review and approval of the information collection listed below.
DATES:
Comments regarding this information collection are best assured of having their full effect if received within 30-days of the date of this publication.
ADDRESSES:
Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to
www.reginfo.gov/public/do/PRAMain.
Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function.
FOR FURTHER INFORMATION CONTACT:
To request more information on the proposed project or to obtain a copy of the data collection plans and instruments, contact: Ms. Brandie Taylor, Supervisory Program Analyst, Office of Strategic Planning, Initiative Development and Analysis, 5601 Fishers Lane, Rockville, Maryland 20892 or call non-toll-free number (240) 669-0296 or Email your request, including your address to:
taylorbr@niaid.nih.gov.
SUPPLEMENTARY INFORMATION:
This proposed information collection was previously published in the
Federal Register
on February 10, 2022, pages 7848-7849 (87 FR 7848) and allowed 60 days for public comment. No public comments were received. The purpose of this notice is to allow an additional 30 days for public comment. National Institute of Allergy and Infectious Diseases (NIAID), National Institutes of Health, may not conduct or sponsor, and the respondent is not required to respond to, an information collection that has been extended, revised, or implemented on or after October 1, 1995, unless it displays a currently valid OMB control number.
In compliance with Section 3507(a)(1)(D) of the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review and approval of the information collection listed below.
Proposed Collection:
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID), 0925-0668, Expiration Date 4/30/2022, EXTENSION, National Institute of Allergy and Infectious Diseases (NIAID).
Need and Use of Information Collection:
There are no changes being requested for this submission. The proposed information collection activity provides a means to garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide information about the NIAID's customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the NIAID and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.
OMB approval is requested for 3 years. There are no costs to respondents other than their time. The total estimated annualized burden hours are 2511.
Estimated Annualized Burden Hours
Type of collection
Number of
respondents
Annual
frequency per response
Hours per
response
Total hours
Customer satisfaction surveys
4,000
1
30/60
2,000
In-Depth Interviews (IDIs) or Small Discussion Groups
50
1
90/60
75
Individual Brief Interviews
50
1
15/60
13
( printed page 25032)
Focus Groups
30
1
2
60
Pilot testing surveys
25
1
30/60
13
Conferences and Training Pre- and Post-surveys
500
1
30/60
250
Website or Software Usability Tests
50
1
2
100
Total
4,705
2,511
Dated: April 22, 2022.
Brandie K. Taylor Bumgardner,
Project Clearance Liaison, National Institute of Allergy and Infectious Diseases, National Institutes of Health.
Use this for formal legal and research references to the published document.
87 FR 25031
Web Citation
Suggested Web Citation
Use this when citing the archival web version of the document.
“Submission for OMB Review; 30-Day Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NIAID),” thefederalregister.org (April 27, 2022), https://thefederalregister.org/documents/2022-08976/submission-for-omb-review-30-day-comment-request-generic-clearance-for-the-collection-of-qualitative-feedback-on-agency-.