SUPPLEMENTARY INFORMATION:

Under the PRA and its implementing regulations (5 CFR part 1320), Federal agencies must obtain approval from the Office of Management and Budget (OMB) for each collection of information they conduct or sponsor. “Collection of information,” within the meaning of the PRA, includes agency requests that pose identical questions to, or impose reporting or recording keeping obligations on, ten or more persons, regardless of whether response to such request is mandatory or voluntary. See 5 CFR 1320.3(c); see also 44 U.S.C. 3502(3). Before seeking clearance from OMB, agencies are generally required, among other things, to publish both 60-day and 30-day Notices in the Federal Register concerning any proposed information collection—including extension of a previously-approved collection—and provide an opportunity for comment. See 44 U.S.C. 3506(c)(2)(A); 5 CFR 1320.8(d)(1).

To comply with this requirement, the Access Board published its 60-day Notice in May 2026. See 91 FR 31405 (May 27, 2026). The Access Board is now publishing this 30-day Notice for the proposed renewal of this information collection. OMB's approval of the current version of the Access Board's Online ABA Complaint Form is set to expire in October 2026.

OMB Control Number: 3014-0012.

Title: Online Architectural Barriers Act (ABA) Complaint Form.

Type of Request: Extension of a currently approved information collection.

Abstract: The Access Board enforces the ABA by investigating complaints from members of the public concerning particular buildings or facilities, i.e., those that are: constructed or altered by or on behalf of the United States; leased with federal funds; or constructed or altered with funds from a federal grant or loan. Over 90% of complaints the Access Board receives each year are submitted using the standardized, user-friendly, and accessible Online ABA Complaint Form; the remainder are submitted in writing, without use of a complaint form, by email or mail. The Online ABA Complaint Form allows complaints to be filed 24 hours per day, seven days per week, and allows for greater efficiency, clarity, and timeliness in the complaint filing process and resolution of complaints.

The Online ABA Complaint Form prompts complainants to provide the information the Access Board needs to investigate their complaint. First, complainants must complete the form fields for at least the name of the building or facility and the city and state in which it is located. Second, complainants must describe each barrier to accessibility they have encountered or are aware of at the building or facility. Third, complainants are given the option, but are not required, to provide personal information, including their name, address, telephone number(s), and email address. Where provided, personal information is not disclosed outside the Access Board without the written permission of the complainant. Complainants are also given the option to upload electronic files containing pictures, drawings, or other documents relevant to their complaint. Once any additional information and the complaint is submitted, the system provides complainants with confirmation that their complaint has been submitted successfully, a complaint number for them to use when making inquiries about the status of their complaint, and an option to print their complaint.

Respondents/Affected Public: Individual members of the public.

Burden Estimates: In the table below (Table 1), the Access Board provides estimates for the annual reporting burden under this information collection. In the existing collection, the Board had estimated 200 respondents annually with an average response time of 30 minutes and total burden hours of 100. Based on the past three years of data, the ABA complaints received by the Board have consistently outpaced the 200-respondent estimate, averaging around 300-320 respondents. Based on this increase in public participation, the Board believes a more accurate estimate is 400 respondents annually. Additionally, the Board believes that the average response time was overestimated in the last information collection and that coupled with the subsequent changes to the format of the online form, the response time will be reduced to 15 minutes per response. The Access Board does not anticipate incurring any capital or other direct costs associated with this information collection, other than salary time of staff to review the complaint form. ( printed page 53400)

Request for Comment: Comments are again invited on: (a) whether the proposed collection of information is necessary for performance of the Access Board's work; (b) the accuracy of the estimated burden; (c) ways for the Access Board to enhance the quality, utility, and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of the collected information. If you wish to comment in response to this Notice, you may send your comments as specified under the ADDRESSES section of this Notice by September 17, 2026.

91 FR 53399