Submission for OMB Review: Comment Request

[Federal Register Volume 64, Number 8 (Wednesday, January 13, 1999)]
[Notices]
[Pages 2169-2170]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 99-765]


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DEPARTMENT OF COMMERCE


Submission for OMB Review: Comment Request

    DOC has submitted to the Office of Management and Budget (OMB) for 
clearance the following proposal for collection of information under 
the provisions of the Paperwork Reduction Act of 1995, Public Law 104-
13.
    Bureau: International Trade Administration.
    Title: User Satisfaction Surveys.
    OMB Number: 0625-0217.
    Form Number: ITA-4107P, ITA-4110P, etc.
    Type of Request: Reinstatement.
    Burden: 3,560 hours.
    Number of Respondents: 22,188.
    Avg. Hours Per Response: 5-15 minutes.
    Needs and Uses: The International Trade Administration (ITA) 
provides a multitude of export promotion programs to help U.S. 
businesses. These programs include information products, services, and 
trade events. To accomplish its mission effectively, ITA needs ongoing 
feedback on its programs. This information collection item allows ITA 
to solicit clients' opinions about the use of ITA products, services, 
and trade events. The information is used for program improvement, 
strategic planning, allocation of resources, and performance measures.
    The surveys are part of ITA's effort to implement objectives of the 
National

[[Page 2170]]

Performance Review (NPR) and Government Performance and Results Act 
(GPRA). Responses to the surveys will meet the needs of ITA performance 
measures based on NPR and GPRA guidelines. These performance measures 
will serve as a basis for justifying and allocating human and financial 
resources.
    Survey responses will acquaint ITA managers with firms' perceptions 
and assessments of export-assistance products and services. Also, the 
survey will enable ITA to track the performance of overseas posts. This 
information is critical for improving the programs. Survey responses 
are used to assess client satisfaction, assess priorities, and identify 
areas where service levels and benefits differ from client 
expectations. Clients benefit because the information is used to 
improve services provided to the public. Without this information, ITA 
is unable to systematically determine client perceptions about the 
quality and benefit of its export-promotion programs.
    Affected Public: ITA clients that purchased products or services.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: David Rostker, (202) 395-7340.
    Copies of the above information collection can be obtained by 
calling or writing Linda Engelmeier, Department Forms Clearance 
Officer, (202) 482-3272, Department of Commerce, Room 5327, 14th and 
Constitution Avenue, NW, Washington, DC 20230.
    Written comments and recommendations for the proposed information 
collection should be sent to David Rostker, OMB Desk Officer, Room 
10202, New Executive Office Building, Washington, DC 20503.

    Dated: January 8, 1999.
Linda Engelmeier,
Department Forms Clearance Officer, Office of Chief Information 
Officer.
[FR Doc. 99-765 Filed 1-12-99; 8:45 am]
BILLING CODE 3510-FP-P