80 FR 23272 - Agency Information Collection Activities: Comment Request

EXPORT-IMPORT BANK

Federal Register Volume 80, Issue 80 (April 27, 2015)

Page Range		23272-23273
FR Document		2015-09668

The Export-Import Bank of the United States (Ex-Im Bank), as a part of its continuing effort to reduce paperwork and respondent burden, conducts a pre-clearance consultation program to provide the general public and Federal Agencies with an opportunity to comment on proposed information collections, as required by the Paperwork Reduction Act of 1995. Ex-Im Bank is soliciting comments on the following proposed Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Electronic Interfaces with Customers'' for approval under the Paperwork Reduction Act. This collection was developed as an effort to streamline the process for seeking feedback from the public on the electronic interfaces (Web site and online application systems) used by Ex-Im Bank customers. This notice announces our intent to submit this collection to OMB for approval and solicits comments on specific aspects for the proposed information collection.

Federal Register, Volume 80 Issue 80 (Monday, April 27, 2015)

[Federal Register Volume 80, Number 80 (Monday, April 27, 2015)]
[Notices]
[Pages 23272-23273]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-09668]


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EXPORT-IMPORT BANK

[Public Notice: 2015-6001]


Agency Information Collection Activities: Comment Request

AGENCY: Export-Import Bank of the U.S.

ACTION: Submission for OMB review and comments request.

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    Title: EIB 15-01, Generic Clearance for the Collection of Feedback 
on Electronic Interfaces with Customers.

SUMMARY: The Export-Import Bank of the United States (Ex-Im Bank), as a 
part of its continuing effort to reduce paperwork and respondent 
burden, conducts a pre-clearance consultation program to provide the 
general public and Federal Agencies with an opportunity to comment on 
proposed information collections, as required by the Paperwork 
Reduction Act of 1995.
    Ex-Im Bank is soliciting comments on the following proposed Generic 
Information Collection Request (Generic ICR): ``Generic Clearance for 
the Collection of Qualitative Feedback on Electronic Interfaces with 
Customers'' for approval under the Paperwork Reduction Act. This 
collection was developed as an effort to streamline the process for 
seeking feedback from the public on the electronic interfaces (Web site 
and online application systems) used by Ex-Im Bank customers. This 
notice announces our intent to submit this collection to OMB for 
approval and solicits comments on specific aspects for the proposed 
information collection.

[[Page 23273]]


DATES: Comments should be received on or before June 26, 2015 to be 
assured of consideration.

ADDRESSES: Comments may be submitted electronically on http://www.regulations.gov or by mail to Michele Kuester, Export-Import Bank 
of the United States, 811 Vermont Ave. NW., Washington, DC 20571.

SUPPLEMENTARY INFORMATION: 
    Title: EIB 15-01, Generic Clearance for the Collection of Feedback 
on Electronic Interfaces with Customers.
    OMB Number: TBD.
    Type of Review: New.
    Need and Use: This is a request for a new three-year generic 
clearance for the Export-Import Bank of the United States (Ex-Im Bank) 
that will allow it to develop, test and improve its digital customer 
interfaces--including on-line applications for financing support, other 
on-line reporting, and the agency's Web site. The procedures used to 
this effect include, but are not limited to, tests of various 
interfaces through focus groups, cognitive testing, web-based 
experiments and usability testing.
    Ex-Im Bank is requesting the generic clearance in order to test new 
or proposed methodologies for customer interfaces, data collection 
activities, and Web site design. We believe the generic clearance will 
be a helpful vehicle for evaluating the usability and effectiveness of 
these methodologies.
    In the past, Ex-Im Bank has approached design and testing through 
convenience samples of nine or fewer persons to provide input and 
feedback or by relying on employee feedback. Neither of these 
approaches meets Ex-Im Bank's needs to collect meaningful information 
on the usability and effectiveness of its customer interfaces.
    In the reference document we have provided a description of the 
scope of possible activities that might be covered under this 
clearance. The requested clearance is important to Ex-Im Bank's 
usability testing program, because of the length of time required to 
develop customer interfaces.
    The specific methods proposed for coverage by this clearance are 
listed below. Also outlined are the procedures Ex-Im Bank plans to put 
in place for keeping OMB informed about the identity of the usability 
tests and the nature of the research activities being conducted.
    The methods proposed for use in system development are as follows:
     Pilot testing,
     Behavior coding,
     Exploratory interviews,
     Split sample experiments,
     Cognitive and usability interviews, and
     Focus groups.
    Before each testing activity is undertaken, Ex-Im Bank will provide 
OMB with a memo describing the study to be conducted and a copy of the 
instrumentation and instruction materials that will be used. Depending 
on the stage of instrumentation development, this may be a printed 
questionnaire, a set of prototype items showing each item type to be 
used and the range of topics to be covered by the questionnaire, or an 
interview script. When split sample experiments are conducted, either 
in small group sessions or as part of a field test, the different 
versions of the questionnaires to be used will be provided. For a test 
of alternative procedures, the description and rationale for the 
procedures will be submitted. A brief description of the planned field 
activity will also be provided.
    Affected Public: Individuals representing companies engaged in 
business with the Export-Import Bank of the U.S.
    Annual Number of Respondents: 72.
    Estimated Time per Respondent: 12 hours.
    Annual Burden Hours: 864 hours.
    Frequency of Reporting or Use: On occasion.
    Government Expenses: TBD.

Toya Woods,
Records Management Division, Office of the Chief Information Officer.
[FR Doc. 2015-09668 Filed 4-24-15; 8:45 am]
BILLING CODE 6690-01-P

Federal Register / Vol. 80, No. 80 / Monday, April 27, 2015 / Notices 23273

DATES: Comments should be received on • Focus groups. FOR FURTHER INFORMATION CONTACT:
or before June 26, 2015 to be assured of Before each testing activity is Alexander Roytblat, Designated Federal
consideration. undertaken, Ex-Im Bank will provide Official, WRC–15 Advisory Committee,
ADDRESSES: Comments may be OMB with a memo describing the study FCC International Bureau, Strategic
submitted electronically on http:// to be conducted and a copy of the Analysis and Negotiations Division, at
www.regulations.gov or by mail to instrumentation and instruction (202) 418–7501.
Michele Kuester, Export-Import Bank of materials that will be used. Depending SUPPLEMENTARY INFORMATION: The
the United States, 811 Vermont Ave. on the stage of instrumentation Federal Communications Commission
NW., Washington, DC 20571. development, this may be a printed (FCC) established the WRC–15 Advisory
SUPPLEMENTARY INFORMATION: questionnaire, a set of prototype items Committee to provide advice, technical
Title: EIB 15–01, Generic Clearance showing each item type to be used and support and recommendations relating
for the Collection of Feedback on the range of topics to be covered by the to the preparation for the 2015 World
Electronic Interfaces with Customers. questionnaire, or an interview script. Radiocommunication Conference
OMB Number: TBD. When split sample experiments are (WRC–15). In accordance with the
Type of Review: New. conducted, either in small group Federal Advisory Committee Act, Public
Need and Use: This is a request for a sessions or as part of a field test, the Law 92–463, as amended, this notice
new three-year generic clearance for the different versions of the questionnaires advises interested persons of the eighth
Export-Import Bank of the United States to be used will be provided. For a test meeting of the WRC–15 Advisory
(Ex-Im Bank) that will allow it to of alternative procedures, the Committee. Additional information
develop, test and improve its digital description and rationale for the regarding the WRC–15 Advisory
customer interfaces—including on-line procedures will be submitted. A brief Committee is available on the Advisory
applications for financing support, other description of the planned field activity Committee’s Web site, http://
on-line reporting, and the agency’s Web will also be provided. www.fcc.gov/encyclopedia/world-
site. The procedures used to this effect Affected Public: Individuals radiocommunication-conference-wrc-
include, but are not limited to, tests of representing companies engaged in 15. The meeting is open to the public.
various interfaces through focus groups, business with the Export-Import Bank of The meeting will be broadcast live with
cognitive testing, web-based the U.S. open captioning over the Internet from
experiments and usability testing. Annual Number of Respondents: 72. the FCC Live Web page at www.fcc.gov/
Ex-Im Bank is requesting the generic Estimated Time per Respondent: 12 live. Comments may be presented at the
clearance in order to test new or hours. WRC–15 Advisory Committee meeting
proposed methodologies for customer Annual Burden Hours: 864 hours. or in advance of the meeting by email
interfaces, data collection activities, and Frequency of Reporting or Use: On to: WRC–15@fcc.gov.
Web site design. We believe the generic occasion. Open captioning will be provided for
clearance will be a helpful vehicle for Government Expenses: TBD. this event. Other reasonable
evaluating the usability and accommodations for people with
effectiveness of these methodologies. Toya Woods,
disabilities are available upon request.
In the past, Ex-Im Bank has Records Management Division, Office of the Requests for such accommodations
approached design and testing through Chief Information Officer.
should be submitted via email to
convenience samples of nine or fewer [FR Doc. 2015–09668 Filed 4–24–15; 8:45 am]
fcc504@fcc.gov or by calling the
persons to provide input and feedback BILLING CODE 6690–01–P Consumer & Governmental Affairs
or by relying on employee feedback. Bureau at (202) 418–0530 (voice), (202)
Neither of these approaches meets Ex- 418–0432 (TTY). Such requests should
Im Bank’s needs to collect meaningful FEDERAL COMMUNICATIONS include a detailed description of the
information on the usability and COMMISSION accommodation needed. In addition,
effectiveness of its customer interfaces. please include a way for the FCC to
In the reference document we have [IB Docket No. 04–286; DA 15–461]
contact the requester if more
provided a description of the scope of information is needed to fill the request.
possible activities that might be covered Eighth Meeting of the Advisory
Committee for the 2015 World Please allow at least five days’ advance
under this clearance. The requested notice; last minute requests will be
clearance is important to Ex-Im Bank’s Radiocommunication Conference
accepted, but may not be possible to
usability testing program, because of the AGENCY: Federal Communications accommodate.
length of time required to develop Commission. The proposed agenda for the eighth
customer interfaces. ACTION: Notice. meeting is as follows:
The specific methods proposed for
coverage by this clearance are listed SUMMARY: In accordance with the Agenda
below. Also outlined are the procedures Federal Advisory Committee Act, this Eighth Meeting of the WRC–15 Advisory
Ex-Im Bank plans to put in place for notice advises interested persons that Committee, Federal Communications
keeping OMB informed about the the eighth meeting of the WRC–15 Commission, 445 12th Street SW.,
identity of the usability tests and the Advisory Committee will be held on Room TW–C305, Washington, DC
nature of the research activities being May 20, 2015, at the Federal 20554, May 20, 2015; 11:00 a.m.
conducted. Communications Commission. The 1. Opening Remarks
Rmajette on DSK2VPTVN1PROD with NOTICES

The methods proposed for use in Advisory Committee will consider 2. Approval of Agenda
system development are as follows: recommendations from its Informal 3. Approval of the Minutes of the
• Pilot testing, Working Groups. Seventh Meeting
• Behavior coding, 4. IWG Reports and Documents Relating
• Exploratory interviews, DATES: May 20, 2015; 11:00 a.m. to Preliminary Views and Draft
• Split sample experiments, ADDRESSES: Federal Communications Proposals
• Cognitive and usability interviews, Commission, 445 12th Street SW., Room 5. Future Meetings
and TW–C305, Washington DC 20554. 6. Other Business

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Document Created: 2015-12-16 08:30:10
Document Modified: 2015-12-16 08:30:10

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Submission for OMB review and comments request.
Dates		Comments should be received on or before June 26, 2015 to be assured of consideration.
FR Citation		80 FR 23272