80 FR 26893 - Privacy Act of 1974, New System of Records
DEPARTMENT OF COMMERCE Federal Register Volume 80, Issue 90 (May 11, 2015)
Federal Register Volume 80, Issue 90 (May 11, 2015)
| Page Range | 26893-26895 | |
| FR Document | 2015-11310 |
[Federal Register Volume 80, Number 90 (Monday, May 11, 2015)] [Notices] [Pages 26893-26895] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2015-11310] ----------------------------------------------------------------------- DEPARTMENT OF COMMERCE [Docket No. 150421388-5388-01] Privacy Act of 1974, New System of Records AGENCY: International Trade Administration, U.S. Department of Commerce. ACTION: Notice of a New Privacy Act System of Records: COMMERCE/ITA-8, Salesforce Customer Relationship Management System. ----------------------------------------------------------------------- SUMMARY: In accordance with the Privacy Act of 1974, as amended, Title 5 United States Code (U.S.C.) Sec. 552a(e)(4) and (11); and Office of Management and Budget (OMB) Circular A-130, Appendix I, Federal Agency Responsibilities for Maintaining Records About Individuals, The Department of Commerce is issuing this notice of its intent to establish a new system of records entitled ``COMMERCE/ITA-8, Salesforce Customer Relationship Management System.'' DATES: Comment Date: To be considered, written comments on the proposed system must be submitted on or before June 10, 2015. Effective Date: Unless comments are received, the new system of records will become effective as proposed on the date of publication of a subsequent notice in the Federal Register. ADDRESSES: You may submit written comments to Ms. Lois V. Mockabee, International Trade Administration Privacy Act Officer, U.S. Department of Commerce, International Trade Administration, 1401 Constitution Avenue NW., Room 21023, Washington, DC 20230. FOR FURTHER INFORMATION CONTACT: Ms. Lois V. Mockabee, International Trade Administration, 1401 Constitution Avenue NW., Room 21023, Washington, DC 20230. (202) 482-6111. SUPPLEMENTARY INFORMATION: The purpose of this new information system will be to help ITA promulgate its mission by promoting and fostering international trade opportunities between small and medium-sized U.S. businesses and international trading partners. The Salesforce Relationship Management System is a Web-based software product designed to acquire, retain, and grow customer relationships by automating sales and customer support activities and providing a holistic view of the customer relationship across the organization. COMMERCE/ITA-8 SYSTEM NAME: COMMERCE/ITA-8, Salesforce Relationship Management System. SECURITY CLASSIFICATION: None. SYSTEM LOCATION: U.S. Department of Commerce, 1401 Constitution Avenue NW., Chief Information Officer, Room 48002, Washington, DC 20230. CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM: Customer Biographical Information; Resource Provider and Local Business Assistance Organization Information; U.S. exporting companies and/or individuals involved in an ongoing exporting concern; U.S. private citizens, students and/or researchers. CATEGORIES OF RECORDS IN THE SYSTEM: For Customer Biographical Information Category--individual customer name, company name, personal or business email address, personal or business telephone number, personal or business fax number, personal or business mailing address, date and time of contact, customer service agent name, customer number, industry, contact type, year(s) in business, size of firm, company Web site (URL), ownership, years in exporting, countries exported to, number of employees, annual revenue, service need, customer request, service resolution, contact experience, service satisfaction, service recommendation(s)/referral(s), contact preference, and desire to be contacted to discuss survey results; and for Resource Provider and Local Business Assistance Organization Information Category--submitter name, submitter email address, resource name, resource summary description, name of resource point of contact (POC), POC title, POC email, and POC telephone; press articles; topic of contact; U.S. or non-U.S. organization; the country(ies) of interest; and log in name and password. AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 15 U.S.C. 1512 PURPOSES: The purpose of this system is to assemble the necessary information to assist customers in connecting with business assistance services, programs, [[Page 26894]] data and other resources in a larger effort to help the economy by supporting small and medium sized businesses and exporters financial growth; as well as creating jobs that will help ITA in promulgating its mission by promoting and fostering international trade opportunities between small and medium sized U.S. business and international trading partners. This system serves as a controlled repository for customer data and available business resource summary information. The information obtained from the Salesforce Customer Relationship Management System (SFCRM) is used to monitor the system's performance, provide customer information to Federal agency and bureau partners, and Federal partners' sponsored organizations to further serve the customer, and to obtain customer feedback concerning their service experience and the level of satisfaction provided by SFCRM and the serving agency. ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING CATEGORIES OF USERS AND THE PURPOSES OF SUCH USES: These records may be disclosed as follows: 1. In the event that a system of records maintained by the Department to carry out its functions indicates a violation or potential violation of law or contract, whether civil, criminal or regulatory in nature, and whether arising by general statute or particular program statute or contract, or rule, regulation, or order issued pursuant thereto, or the necessity to protect an interest of the Department and Federal partners, the relevant records in the system of records may be referred to the appropriate agency, whether Federal, state, local or foreign, charged with the responsibility of investigating or prosecuting such violation or charged with enforcing or implementing the statute or contract, or rule or order issued pursuant thereto, or protecting the interest of the Department. 2. A record from this system of records may be disclosed to federal agency partners including: the Small Business Administration (SBA), Department of Defense (DOD), Department of Veteran Affairs (VA), U.S. Environmental Protection Agency (EPA), U.S. Housing and Urban Development (HUD), Department of Health and Human Services (HHS), General Services Administration (GSA), United States Department of Agriculture (USDA), Department of Energy (DOE), Office of Management and Budget (OMB), Department of State, Export/Import Bank, Overseas Private Investment Corporation (OPIC), Department of Transportation (DOT), Department of Treasury, Department of Justice (DOJ), National Science Foundation (NSF), U.S. Trade Development Agency (USTDA), Department of Education, Department of Labor (DOL), Department of Interior (DOI), Department of Homeland Security (DHS), and the National Aeronautical and Space Administration (NASA) in connection with the assignment, based on customer need, and programs for the purpose of linking American businesses to available government business resources. 3. A record from this system of records may be disclosed to Federal partners' sponsored organizations, including Federal grantees and/or certified organizations involved in business development efforts and assistance such as: DOC's National Institute of Standards and Technology (NIST) Hollings Manufacturing Extension Partnership (MEP) Centers, DOC's NIST Manufacturing Technology Acceleration Centers (MTAC), DOC's Economic Development Administration (EDA) University Centers, DOC's Minority Business Development Agency (MBDA) Business Centers, Native American Business Enterprise Centers and Procurement Assistance Centers, DOC's International Trade Administration (ITA) Trade Promotion Coordinating Committee (TPCC), DOD's Procurement Technical Assistance Centers (PTAC), SBA's Small Business Development Centers (SBDC), Small Business and Technology Development Centers (SBTDC), Women Business Centers (WBC), Veteran Business Outreach Centers (VBOC), Service Corps of Retired Executives (SCORE), DOT's Small Business Transportation Resource Centers (SBTRC), and Treasury's Community Development Financial Institutions (CDFI), in connection with the assignment, based on customer need, and programs for the purpose of linking American businesses to available business resources. 4. A record from this system of records may be disclosed to partner state governments, local governments, Non-Profit business development and assistance organizations, in connection with the assignment, based on customer need, and programs for the purpose of linking American businesses to available business resources. 5. A record in this system of records may be disclosed to a Member of Congress submitting a request involving an individual when the individual has requested assistance from the Member with respect to the subject matter of the record. 6. A record in this system of records may be disclosed to the Department of Justice in connection with determining whether disclosure thereof is required by the Freedom of Information Act (5 U.S.C. 552). 7. A record in this system of records may be disclosed to a contractor of the Department having need for the information in the performance of the contract, but not operating a system of records within the meaning of 5 U.S.C. 552a(m). 8. A record from this system of records may be disclosed to the Administrator, General Services Administration (GSA), or his/her designee, during an inspection of records conducted by GSA as part of that agency's responsibility to recommend improvements in records management practice and programs, under the authority of 44 U.S.C. 2904 and 2906. Such disclosure shall be made in accordance with the GSA regulations governing inspection of records for this purpose, and any other relevant (i.e. GSA or Commerce) directive. Such disclosure shall not be used to make determinations about individuals. 9. A record from this system of records may be disclosed in the course of presenting evidence to a court, magistrate or administrative tribunal, including disclosures to opposing counsel in the course of settlement negotiations. 10. A record in this system of records may be disclosed, as a routine use, to appropriate agencies, entities and persons when (1) it is suspected or determined that the security or confidentiality of information in the system of records has been compromised; (2) the Department has determined that as a result of the suspected or confirmed compromise there is a risk of harm to economic or property interests, identity theft or fraud, or harm to the security or integrity of this system or whether systems or programs (whether maintained by the Department or another agency or entity) that rely upon the compromised information; and (3) the disclosure made to such agencies, entities, and persons is reasonably necessary to assist in connection with the Department's efforts to respond to the suspected or confirmed compromise and to prevent, minimize, or remedy such harm. DISCLOSURE TO CONSUMER REPORTING AGENCIES: Not applicable. [[Page 26895]] POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING, AND DISPOSING OF RECORDS IN THE SYSTEM: STORAGE: On electronic digital media in encrypted format within a controlled environment, and accessed only by authorized personnel. RETRIEVABILITY: By individual's name, business name, or other identifier such as email address or telephone number. SAFEGUARDS: Maintained in areas accessible only to authorized personnel in a building protected by security guards. System is password protected and is FIPS 199 compliant. System adheres to a Moderate security rating. RETENTION AND DISPOSAL: All records shall be retained and disposed of in accordance with Department directives and series records schedule. SYSTEM MANAGER(S) AND ADDRESS: System Administrator, addresses are the same as listed under System Location. NOTIFICATION PROCEDURE: An individual requesting notification of existence of records on himself or herself should send a signed, written inquiry to the U.S. Department of Commerce, International Trade Administration Privacy Act Office at 1401 Constitution Ave. NW., Room 21023, Washington, DC 20230. The request letter should be clearly marked, ``PRIVACY ACT REQUEST.'' The written inquiry must be signed and notarized or submitted with certification of identity under penalty of perjury. Requesters should reasonable specify the record contents being sought. RECORD ACCESS PROCEDURES: An individual requesting access to records on himself or herself should send a signed, written inquiry to the same address as stated in the Notification Procedure section above. The request letter should be clearly marked, ``PRIVACY ACT REQUEST.'' The written inquiry must be signed and notarized or submitted with certification of identity under penalty of perjury. Requesters should reasonably specify the record contents being sought. CONTESTING RECORDS PROCEDURES: An individual requesting correction or contesting information contained in his or her records must send a signed, written request inquiry to the U.S. Department of Commerce, International Trade Administration Privacy Act Office, and 1401 Constitution Ave., NW., Room 21023, Washington, DC 20230. Requesters should reasonably identify the records, specify the information they are contesting and state the corrective action sought and the reasons for the correction with supporting justification showing how the record is incomplete, untimely, inaccurate, or irrelevant. RECORD SOURCE CATEGORIES: Subject individuals; individuals who interact with the ITA through social media networks or as a result of public outreach. EXEMPTIONS CLAIMED FOR THE SYSTEM: None. Dated: May 4, 2015. Brenda Dolan, Department of Commerce, Freedom of Information and Privacy Act Officer. [FR Doc. 2015-11310 Filed 5-8-15; 8:45 am] BILLING CODE 3510-25-P
![Federal Register / Vol. 80, No. 90 / Monday, May 11, 2015 / Notices 26893
the most current Census population and Dated: May 5, 2015. retain, and grow customer relationships
income data, current population Glenna Mickelson, by automating sales and customer
estimates, and tabulations of Management Analyst, Office of the Chief support activities and providing a
administrative records data, to form the Information Officer. holistic view of the customer
Census Bureau’s estimates of the [FR Doc. 2015–11261 Filed 5–8–15; 8:45 am] relationship across the organization.
number of children aged five through BILLING CODE 3510–07–P
seventeen in low-income families for COMMERCE/ITA–8
each school district. These estimates of SYSTEM NAME:
the number of children in low-income DEPARTMENT OF COMMERCE COMMERCE/ITA–8, Salesforce
families residing within each school Relationship Management System.
[Docket No. 150421388–5388–01]
district are the basis of the funding
allocation for each school district under SECURITY CLASSIFICATION:
Privacy Act of 1974, New System of
Title I of the Elementary and Secondary Records None.
Education Act as amended by the No
SYSTEM LOCATION:
Child Left Behind Act of 2001, Public AGENCY: International Trade
Law (Pub.L.) 107–110. Administration, U.S. Department of U.S. Department of Commerce, 1401
Commerce. Constitution Avenue NW., Chief
III. Data ACTION: Notice of a New Privacy Act Information Officer, Room 48002,
OMB Control Number: 0607–XXXX. System of Records: COMMERCE/ITA–8, Washington, DC 20230.
Form Number: Not available at this Salesforce Customer Relationship CATEGORIES OF INDIVIDUALS COVERED BY THE
time. Management System. SYSTEM:
Type of Review: Regular submission. Customer Biographical Information;
Affected Public: All fifty states and SUMMARY: In accordance with the
Privacy Act of 1974, as amended, Title Resource Provider and Local Business
the District of Columbia. Assistance Organization Information;
Estimated Number of Respondents: 5 United States Code (U.S.C.)
§ 552a(e)(4) and (11); and Office of U.S. exporting companies and/or
Annotation Phase: 51. individuals involved in an ongoing
Management and Budget (OMB)
Verification Phase: 51. exporting concern; U.S. private citizens,
Circular A–130, Appendix I, Federal
Estimated Time per Response: students and/or researchers.
Agency Responsibilities for Maintaining
Annotation Phase: 30 hours.
Records About Individuals, The CATEGORIES OF RECORDS IN THE SYSTEM:
Verification Phase: 10 hours.
Department of Commerce is issuing this For Customer Biographical
Estimated Burden Hours: notice of its intent to establish a new
Annotation Phase: 1,530 hours. Information Category—individual
system of records entitled customer name, company name,
Verification Phase: 510 hours. ‘‘COMMERCE/ITA–8, Salesforce
Estimated Total Burden Hours: 2040 personal or business email address,
Customer Relationship Management personal or business telephone number,
hours. System.’’
Estimated Total Annual Cost to personal or business fax number,
Public: $0. DATES: Comment Date: To be personal or business mailing address,
Respondent’s Obligation: Voluntary. considered, written comments on the date and time of contact, customer
Census Bureau Legal Authority: Title proposed system must be submitted on service agent name, customer number,
13 U.S.C. Section 16, 141, and 193. or before June 10, 2015. industry, contact type, year(s) in
NCES Legal Authority: Title I, Part A Effective Date: Unless comments are business, size of firm, company Web site
of the Elementary and Secondary received, the new system of records will (URL), ownership, years in exporting,
Education Act. become effective as proposed on the countries exported to, number of
date of publication of a subsequent employees, annual revenue, service
IV. Request for Comments notice in the Federal Register. need, customer request, service
Comments are invited on: (a) Whether ADDRESSES: You may submit written resolution, contact experience, service
the proposed collection of information comments to Ms. Lois V. Mockabee, satisfaction, service recommendation(s)/
is necessary for the proper performance International Trade Administration referral(s), contact preference, and
of the functions of the agency, including Privacy Act Officer, U.S. Department of desire to be contacted to discuss survey
whether the information shall have Commerce, International Trade results; and for Resource Provider and
practical utility; (b) the accuracy of the Administration, 1401 Constitution Local Business Assistance Organization
agency’s estimate of the burden Avenue NW., Room 21023, Washington, Information Category—submitter name,
(including hours and cost) of the DC 20230. submitter email address, resource name,
proposed collection of information; (c) FOR FURTHER INFORMATION CONTACT: Ms. resource summary description, name of
ways to enhance the quality, utility, and Lois V. Mockabee, International Trade resource point of contact (POC), POC
clarity of the information to be Administration, 1401 Constitution title, POC email, and POC telephone;
collected; and (d) ways to minimize the Avenue NW., Room 21023, Washington, press articles; topic of contact; U.S. or
burden of the collection of information DC 20230. (202) 482–6111. non-U.S. organization; the country(ies)
on respondents, including through the SUPPLEMENTARY INFORMATION: The of interest; and log in name and
use of automated collection techniques purpose of this new information system password.
or other forms of information will be to help ITA promulgate its AUTHORITY FOR MAINTENANCE OF THE SYSTEM:
tkelley on DSK3SPTVN1PROD with NOTICES
technology. mission by promoting and fostering 15 U.S.C. 1512
Summarization of comments international trade opportunities
submitted in response to this notice will between small and medium-sized U.S. PURPOSES:
be included in the request for OMB businesses and international trading The purpose of this system is to
approval of this information collection. partners. The Salesforce Relationship assemble the necessary information to
Comments will also become a matter of Management System is a Web-based assist customers in connecting with
public record. software product designed to acquire, business assistance services, programs,
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![Federal Register / Vol. 80, No. 90 / Monday, May 11, 2015 / Notices 26895
POLICIES AND PRACTICES FOR STORING, Trade Administration Privacy Act SUPPLEMENTARY INFORMATION: The
RETRIEVING, ACCESSING, RETAINING, AND Office, and 1401 Constitution Ave., Council was chartered on November 10,
DISPOSING OF RECORDS IN THE SYSTEM: NW., Room 21023, Washington, DC 2009 to advise the Secretary of
STORAGE: 20230. Requesters should reasonably Commerce on matters related to
On electronic digital media in identify the records, specify the innovation and entrepreneurship in the
encrypted format within a controlled information they are contesting and United States. NACIE’s overarching
environment, and accessed only by state the corrective action sought and focus is recommending transformational
authorized personnel. the reasons for the correction with policies to the Secretary that will help
supporting justification showing how U.S. communities, businesses, and the
RETRIEVABILITY: the record is incomplete, untimely, workforce become more globally
By individual’s name, business name, inaccurate, or irrelevant. competitive. The Council operates as an
or other identifier such as email address
RECORD SOURCE CATEGORIES: independent entity within the Office of
or telephone number.
Subject individuals; individuals who Innovation and Entrepreneurship (OIE),
SAFEGUARDS:
interact with the ITA through social which is housed within the U.S.
Maintained in areas accessible only to media networks or as a result of public Commerce Department’s Economic
authorized personnel in a building outreach. Development Administration. NACIE
protected by security guards. System is members are a diverse and dynamic
password protected and is FIPS 199 EXEMPTIONS CLAIMED FOR THE SYSTEM: group of successful entrepreneurs,
compliant. System adheres to a None. innovators, and investors, as well as
Moderate security rating. leaders from nonprofit organizations
Dated: May 4, 2015.
RETENTION AND DISPOSAL: Brenda Dolan,
and academia.
All records shall be retained and Department of Commerce, Freedom of The purpose of this meeting is to
disposed of in accordance with Information and Privacy Act Officer. discuss the Council’s planned work
Department directives and series [FR Doc. 2015–11310 Filed 5–8–15; 8:45 am] initiatives in three focus areas:
records schedule. BILLING CODE 3510–25–P workforce/talent, entrepreneurship, and
innovation. The final agenda will be
SYSTEM MANAGER(S) AND ADDRESS:
posted on the NACIE Web site at
System Administrator, addresses are DEPARTMENT OF COMMERCE http://www.eda.gov/oie/nacie/ prior to
the same as listed under System the meeting. Any member of the public
Location. Economic Development Administration may submit pertinent questions and
NOTIFICATION PROCEDURE: Notice of National Advisory Council on comments concerning the Council’s
An individual requesting notification Innovation and Entrepreneurship affairs at any time before or after the
of existence of records on himself or Meeting meeting. Comments may be submitted
herself should send a signed, written to the Office of Innovation and
inquiry to the U.S. Department of AGENCY: Economic Development Entrepreneurship at the contact
Commerce, International Trade Administration, Commerce. information below. Those unable to
Administration Privacy Act Office at ACTION: Notice of an open meeting. attend the meetings in person but
1401 Constitution Ave. NW., Room wishing to listen to the proceedings can
21023, Washington, DC 20230. The SUMMARY: The National Advisory do so through a conference call line 1–
request letter should be clearly marked, Council on Innovation and 800–988–9617, passcode: 7649366 on
‘‘PRIVACY ACT REQUEST.’’ The Entrepreneurship (NACIE) will hold a June 4 and 1–800–369–2154 passcode:
written inquiry must be signed and public meeting on Thursday, June 4, 8915613 on June 5. Copies of the
notarized or submitted with certification 2015, 2:00–3:00 p.m. Eastern Daylight meeting minutes will be available by
of identity under penalty of perjury. Time (EDT) and Friday, June 5, 2015,
request within 90 days of the meeting
Requesters should reasonable specify 8:30 a.m.–12:00 p.m. EDT. During this
date.
the record contents being sought. time, members will present proposals to
the Secretary of Commerce, identify FOR FURTHER INFORMATION CONTACT: Julie
RECORD ACCESS PROCEDURES: next steps, and continue to work on Lenzer Kirk, Director, Office of
An individual requesting access to potential committee initiatives on Innovation and Entrepreneurship, Room
records on himself or herself should innovation, entrepreneurship, and 78018, 1401 Constitution Avenue NW.,
send a signed, written inquiry to the workforce/talent. Washington, DC 20230; email: NACIE@
same address as stated in the DATES: doc.gov; telephone: 202–482–8001; fax:
Notification Procedure section above. Thursday, June 4, 2015, Time: 2:00–3:00 202–273–4781. Please reference ‘‘NACIE
The request letter should be clearly p.m. EDT
marked, ‘‘PRIVACY ACT REQUEST.’’ June 4–5 Meeting’’ in the subject line of
Friday, June 5, 2015, Time: 8:30 a.m.– your correspondence.
The written inquiry must be signed and 12:00 noon EDT
notarized or submitted with certification Dated: May 5, 2015.
of identity under penalty of perjury. ADDRESSES: June 4, 2015: General
Julie Lenzer Kirk,
Requesters should reasonably specify Services Administration, 1800 F St NW.,
Washington, DC 20006. Teleconference: Director, Office of Innovation and
the record contents being sought. Entrepreneurship.
tkelley on DSK3SPTVN1PROD with NOTICES
Dial-In: 1–800–988–9617, Passcode:
CONTESTING RECORDS PROCEDURES: 7649366. [FR Doc. 2015–11309 Filed 5–8–15; 8:45 am]
An individual requesting correction June 5, 2015: Department of BILLING CODE 3510–WH–P
or contesting information contained in Commerce, 1401 Constitution Ave.,
his or her records must send a signed, Washington, DC 20230. Teleconference:
written request inquiry to the U.S. Dial-In: 1–800–369–2154, Passcode:
Department of Commerce, International 8915613.
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Document Created: 2018-02-21 10:25:58
Document Modified: 2018-02-21 10:25:58
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice of a New Privacy Act System of Records: COMMERCE/ITA-8, Salesforce Customer Relationship Management System. | |
| Dates | Comment Date: To be considered, written comments on the proposed system must be submitted on or before June 10, 2015. | |
| Contact | Ms. Lois V. Mockabee, International Trade Administration, 1401 Constitution Avenue NW., Room 21023, Washington, DC 20230. (202) 482-6111. | |
| FR Citation | 80 FR 26893 |
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