80 FR 28305 - Agency Information Collection Activities: Submission to the Office of Management and Budget (OMB) for Revision to a Currently Approved Information Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
NATIONAL CREDIT UNION ADMINISTRATION Federal Register Volume 80, Issue 95 (May 18, 2015)
Federal Register Volume 80, Issue 95 (May 18, 2015)
| Page Range | 28305-28306 | |
| FR Document | 2015-12003 |
[Federal Register Volume 80, Number 95 (Monday, May 18, 2015)] [Notices] [Pages 28305-28306] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2015-12003] ======================================================================= ----------------------------------------------------------------------- NATIONAL CREDIT UNION ADMINISTRATION Agency Information Collection Activities: Submission to the Office of Management and Budget (OMB) for Revision to a Currently Approved Information Collection; Comment Request; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: National Credit Union Administration (NCUA). ACTION: 30-day notice of submission of information collection approval from OMB and request for comment. ----------------------------------------------------------------------- SUMMARY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, NCUA intends to amend and submit the Generic Information Collection Request (Generic ICR): ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' to the OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). The purpose of this notice is to allow for 30 days of public comment. DATES: Comments will be accepted until June 17, 2015 ADDRESSES: Interested persons are invited to submit comments to: (i) Desk Officer for the National Credit Union Administration, 3133-0188, U.S. Office of Management and Budget, 725 17th Street NW., #10102, Washington, DC 20503, or by email to: [email protected]; and (ii) Jessica Khouri by mail at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428, by fax at Fax No. 703-837-2861, or by email at [email protected]. FOR FURTHER INFORMATION CONTACT: Requests for additional information, a copy of the information collection request, or a copy of submitted comments should be directed to Jessica Khouri by mail at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314- 3428, by fax at Fax No. 703-837-2861, or by email at [email protected]. SUPPLEMENTARY INFORMATION: I. Abstract and Request for Comments NCUA is requesting comments on this proposed amendment to the current collection 3133-0188, ``Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.'' The proposed amendment intends to increase the hours available to obtain feedback on services provided by NCUA offices. NCUA anticipates using a variety of methods to collect customer satisfaction feedback from credit unions, including, but not limited to, web and paper-based surveys or feedback forms, web-based polling or other interactive responses, comment cards, and social media. The information collection activity will garner qualitative stakeholder feedback in an efficient, timely manner, in accordance with NCUA's commitment to improving service delivery. Qualitative feedback is information that provides useful insights on perceptions and opinions, but is not a statistical survey that yields quantitative results that can be generalized to the population of study. This feedback will provide insights into stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training, or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative, and actionable communications between NCUA and its stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: the target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior to fielding the study. Depending on the degree of influence the results are likely [[Page 28306]] to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The NCUA received no comments related to this collection in response to the 60-day notice and request for comment published in the Federal Register on January 22, 2015 (80 FR 3255). The NCUA requests that you send your comments on this collection to the locations listed in the addresses section. Your comments should address: (a) The necessity of the information collection for the proper performance of NCUA, including whether the information will have practical utility; (b) the accuracy of our estimate of the burden (hours and cost) of the collection of information, including the validity of the methodology and assumptions used; (c) ways we could enhance the quality, utility, and clarity of the information to be collected; and (d) ways we could minimize the burden of the collection of information on the respondents such as through the use of automated collection techniques or other forms of information technology. It is NCUA's policy to make all comments available to the public for review. II. Data Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Number: 3133-0188. Form Number: None. Type of Review: Amendment of a currently approved collection. Description: The information collection activity will garner qualitative stakeholder feedback in an efficient, timely manner, in accordance with NCUA's commitment to improving service delivery. Feedback will include, but is not limited to, web- and paper-based surveys or feedback forms, web-based polling or other interactive responses, comment cards, and social media. Respondents: Non-Profit Institutions, Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Estimated No. of Respondents/Recordkeepers: 51,900. Frequency of Response: Varies. Estimated Burden Hours per Response: Varies, depending on feedback method. Estimated Total Annual Burden Hours: 42,715. Estimated Total Annual Cost: 0. By the National Credit Union Administration Board on May 13, 2015. Gerard Poliquin, Secretary of the Board. [FR Doc. 2015-12003 Filed 5-15-15; 8:45 am] BILLING CODE 7535-01-P
![Federal Register / Vol. 80, No. 95 / Monday, May 18, 2015 / Notices 28305
gathered in the investigation of reported Dated: May 7, 2015. I. Abstract and Request for Comments
incidents of internal misconduct. Paul M. Wester, Jr., NCUA is requesting comments on this
8. Department of the Navy, Naval Chief Records Officer for the U.S. proposed amendment to the current
Nuclear Propulsion Program (DAA– Government. collection 3133–0188, ‘‘Generic
0594–2015–0001, 1 item, 1 temporary [FR Doc. 2015–11927 Filed 5–15–15; 8:45 am] Clearance for the Collection of
item). Records relating to the operation BILLING CODE 7515–01–P Qualitative Feedback on Agency Service
of nuclear powered vessels including Delivery.’’ The proposed amendment
reactor logs and related reports. intends to increase the hours available
9. Department of the Navy, U.S.
to obtain feedback on services provided
Marine Corps (DAA–0127–2014–0010, 1 NATIONAL CREDIT UNION by NCUA offices. NCUA anticipates
item, 1 temporary item). Master files of ADMINISTRATION using a variety of methods to collect
an electronic information system used
customer satisfaction feedback from
to manage and analyze collected Agency Information Collection credit unions, including, but not limited
intelligence imagery. Activities: Submission to the Office of
10. Department of the Navy, U.S. to, web and paper-based surveys or
Management and Budget (OMB) for feedback forms, web-based polling or
Marine Corps (DAA–0127–2014–0020, 1 Revision to a Currently Approved
item, 1 temporary item). Master files of other interactive responses, comment
Information Collection; Comment cards, and social media. The
an electronic information system used Request; Generic Clearance for the
to manage and track the care and information collection activity will
Collection of Qualitative Feedback on garner qualitative stakeholder feedback
treatment of exceptional dependants of Agency Service Delivery
Marine Corps personnel. in an efficient, timely manner, in
11. Department of State, Bureau of AGENCY: National Credit Union accordance with NCUA’s commitment
Energy Resources (DAA–0059–2014– Administration (NCUA). to improving service delivery.
0022, 8 items, 4 temporary items). Qualitative feedback is information that
ACTION: 30-day notice of submission of
Records of the Office of the Assistant provides useful insights on perceptions
information collection approval from and opinions, but is not a statistical
Secretary including routine OMB and request for comment.
correspondence, daily activity reports, survey that yields quantitative results
bibliographic reference files, and SUMMARY: As part of a Federal that can be generalized to the
courtesy copies. Proposed for Government-wide effort to streamline population of study. This feedback will
permanent retention are memoranda, the process to seek feedback from the provide insights into stakeholder
reports, telegrams, briefing books, and public on service delivery, NCUA perceptions, experiences and
the calendar of the Assistant Secretary. intends to amend and submit the expectations, provide an early warning
12. Broadcasting Board of Governors, Generic Information Collection Request of issues with service, or focus attention
Agency-wide (DAA–0517–2013–0002, 8 (Generic ICR): ‘‘Generic Clearance for on areas where communication,
items, 5 temporary items). Records of the Collection of Qualitative Feedback training, or changes in operations might
the International Broadcasting Bureau, on Agency Service Delivery’’ to the improve delivery of products or
Voice of America, and the Office of OMB for approval under the Paperwork services. These collections will allow
Cuba Broadcasting to include broadcast Reduction Act (PRA) (44 U.S.C. 3501 et. for ongoing, collaborative, and
recordings, associated broadcast logs, seq.). The purpose of this notice is to actionable communications between
records used to create programming allow for 30 days of public comment. NCUA and its stakeholders. It will also
content, and social media content. allow feedback to contribute directly to
DATES: Comments will be accepted until the improvement of program
Proposed for permanent retention are
June 17, 2015 management.
historically significant broadcast
recordings and associated broadcast ADDRESSES: Interested persons are Feedback collected under this generic
logs. invited to submit comments to: clearance will provide useful
13. Central Intelligence Agency, (i) Desk Officer for the National Credit information, but it will not yield data
Agency-wide (N1–263–15–1, 1 item, 1 Union Administration, 3133–0188, U.S. that can be generalized to the overall
temporary item). Records related to Office of Management and Budget, 725 population. This type of generic
incentive, achievement, and 17th Street NW., #10102, Washington, clearance for qualitative information
certification awards of employees. DC 20503, or by email to: will not be used for quantitative
14. Court Services and Offenders oirasubmission@omb.eop.gov; and information collections that are
Supervision Agency for the District of (ii) Jessica Khouri by mail at the designed to yield reliably actionable
Columbia, Office of the General Counsel National Credit Union Administration, results, such as monitoring trends over
(DAA–0562–2013–0005, 14 items, 13 1775 Duke Street, Alexandria, VA time or documenting program
temporary items). Legal records to 22314–3428, by fax at Fax No. 703–837– performance. Such data uses require
include legal opinion reviews related to 2861, or by email at OCIOPRA@ more rigorous designs that address: the
specific cases, investigations, or ethics ncua.gov. target population to which
violations, and routine claims and generalizations will be made, the
litigation files. Proposed for permanent FOR FURTHER INFORMATION CONTACT: sampling frame, the sample design
retention are general legal opinion Requests for additional information, a (including stratification and clustering),
reviews. copy of the information collection the precision requirements or power
asabaliauskas on DSK5VPTVN1PROD with NOTICES
15. Environmental Protection Agency, request, or a copy of submitted calculations that justify the proposed
Agency-wide (DAA–0412–2013–0011, 4 comments should be directed to Jessica sample size, the expected response rate,
items, 4 temporary items). Khouri by mail at the National Credit methods for assessing potential non-
Administrative records related to the Union Administration, 1775 Duke response bias, the protocols for data
day-to-day activities of agency program Street, Alexandria, VA 22314–3428, by collection, and any testing procedures
offices, including reading files, mailing fax at Fax No. 703–837–2861, or by that were or will be undertaken prior to
lists, and other short-term transitory email at OCIOPRA@ncua.gov. fielding the study. Depending on the
records. SUPPLEMENTARY INFORMATION: degree of influence the results are likely
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![28306 Federal Register / Vol. 80, No. 95 / Monday, May 18, 2015 / Notices
to have, such collections may still be By the National Credit Union This meeting will be webcast live at
eligible for submission for other generic Administration Board on May 13, 2015. the Web address—http://www.nrc.gov/.
mechanisms that are designed to yield Gerard Poliquin,
Thursday, May 21, 2015
quantitative results. Secretary of the Board.
The NCUA received no comments [FR Doc. 2015–12003 Filed 5–15–15; 8:45 am] 9:00 a.m. Briefing on the Results of the
related to this collection in response to BILLING CODE 7535–01–P
Agency Action Review Meeting
the 60-day notice and request for (Public Meeting); (Contact: Nathan
comment published in the Federal Sanfilippo, 301–415–8744)
Register on January 22, 2015 (80 FR NATIONAL CREDIT UNION This meeting will be webcast live at
3255). ADMINISTRATION the Web address—http://www.nrc.gov/.
The NCUA requests that you send Sunshine Act: Notice of Agency Week of May 25, 2015—Tentative
your comments on this collection to the Meeting There are no meetings scheduled for
locations listed in the addresses section. the week of May 25, 2015.
Your comments should address: (a) The TIME AND DATE: 10:00 a.m., Thursday,
necessity of the information collection May 21, 2015. Week of June 1, 2015—Tentative
for the proper performance of NCUA, PLACE: Board Room, 7th Floor, Room There are no meetings scheduled for
including whether the information will 7047, 1775 Duke Street (All visitors the week of June 1, 2015.
have practical utility; (b) the accuracy of must use Diagonal Road Entrance),
our estimate of the burden (hours and Week of June 8, 205—Tentative
Alexandria, VA 22314–3428.
cost) of the collection of information, Tuesday, June 9, 2015
STATUS: Open,
including the validity of the
methodology and assumptions used; (c) MATTERS TO BE CONSIDERED: 9:30 a.m. Briefing on NRC Insider
ways we could enhance the quality, 1. Corporate Stabilization Fund Threat Program (Closed—Ex. 1 & 2)
utility, and clarity of the information to Quarterly Report. Thursday, June 11, 2015
be collected; and (d) ways we could RECESS: 10:20 a.m.
10:00 a.m. Meeting with the Advisory
minimize the burden of the collection of TIME AND DATE: 10:30 a.m., Thursday,
Committee on Reactor Safeguards
information on the respondents such as May 21, 2015 (Public Meeting); (Contact: Edwin
through the use of automated collection PLACE: Board Room, 7th Floor, Room Hackett, 301–415–7360)
techniques or other forms of information 7047, 1775 Duke Street, Alexandria, VA
technology. It is NCUA’s policy to make This meeting will be webcast live at
22314–3428. the Web address—http://www.nrc.gov/.
all comments available to the public for
STATUS: Closed,
review. Week of June 15, 2015—Tentative
MATTERS TO BE CONSIDERED:
II. Data 1. Consideration of Supervisory There are no meetings scheduled for
Action under NCUA’s Rules and the week of June 15, 2015.
Title: Generic Clearance for the
Collection of Qualitative Feedback on Regulations. Closed pursuant to Week of June 22, 2015—Tentative
Agency Service Delivery. Exemption (8).
FOR FURTHER INFORMATION CONTACT: Tuesday, June 23
OMB Number: 3133–0188.
Gerard Poliquin, Secretary of the Board, 9:00 a.m. Briefing on Human Capital
Form Number: None. Telephone: 703–518–6304. and Equal Employment
Type of Review: Amendment of a Opportunity (Public Meeting);
Gerard Poliquin,
currently approved collection. (Contact: Dafna Silberfeld, 301–
Secretary of the Board. 287–0737)
Description: The information [FR Doc. 2015–12071 Filed 5–14–15; 4:15 pm]
collection activity will garner This meeting will be webcast live at
BILLING CODE 7535–01–P
qualitative stakeholder feedback in an the Web address—http://www.nrc.gov/.
efficient, timely manner, in accordance Thursday, June 25, 2015
with NCUA’s commitment to improving
service delivery. Feedback will include, NUCLEAR REGULATORY 9:00 a.m. Briefing on Proposed
but is not limited to, web- and paper- COMMISSION Revisions to Part 10 CFR part 61
based surveys or feedback forms, web- [NRC–2015–0001] and Low-Level Radioactive Waste
based polling or other interactive Disposal (Public Meeting); (Contact:
responses, comment cards, and social Sunshine Act Meeting Notice Gregory Suber, 301–415–8087)
media. This meeting will be webcast live at
DATE: May 18, 25, June 1, 8, 15, 22, the Web address—http://www.nrc.gov/.
Respondents: Non-Profit Institutions,
2015. * * * * *
Individuals and Households, Businesses
and Organizations, State, Local or Tribal PLACE:Commissioners’ Conference The schedule for Commission
Government. Room, 11555 Rockville Pike, Rockville, meetings is subject to change on short
Maryland. notice. For more information or to verify
Estimated No. of Respondents/
STATUS: Public and Closed. the status of meetings, contact Glenn
Recordkeepers: 51,900.
asabaliauskas on DSK5VPTVN1PROD with NOTICES
Ellmers at 301–415–0442 or via email at
Frequency of Response: Varies. Week of May 18, 2015
Glenn.Ellmers@nrc.gov.
Estimated Burden Hours per Tuesday, May 19, 2015 * * * * *
Response: Varies, depending on The NRC Commission Meeting
9:00 a.m. Briefing on Cumulative
feedback method. Schedule can be found on the Internet
Effects of Regulation and Risk
Estimated Total Annual Burden Prioritization Initiatives (Public at: http://www.nrc.gov/public-involve/
Hours: 42,715. Meeting); (Contact: Steve Ruffin, public-meetings/schedule.html.
Estimated Total Annual Cost: 0. 301–415–1985) * * * * *
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Document Created: 2015-12-16 07:39:30
Document Modified: 2015-12-16 07:39:30
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | 30-day notice of submission of information collection approval from OMB and request for comment. | |
| Dates | Comments will be accepted until June 17, 2015 | |
| Contact | Requests for additional information, a copy of the information collection request, or a copy of submitted comments should be directed to Jessica Khouri by mail at the National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314- 3428, by fax at Fax No. 703-837-2861, or by email at [email protected] | |
| FR Citation | 80 FR 28305 |
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