80_FR_31675 80 FR 31569 - Notice of Request for an Extension of Approval of an Information Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

80 FR 31569 - Notice of Request for an Extension of Approval of an Information Collection; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

DEPARTMENT OF AGRICULTURE
Animal and Plant Health Inspection Service

Federal Register Volume 80, Issue 106 (June 3, 2015)

Page Range31569-31570
FR Document2015-13369

In accordance with the Paperwork Reduction Act of 1995, this notice announces the Animal and Plant Health Inspection Service's intention to request an extension of approval of an information collection associated with qualitative customer and stakeholder feedback on service delivery by the Animal and Plant Health Inspection Service.

Federal Register, Volume 80 Issue 106 (Wednesday, June 3, 2015)
[Federal Register Volume 80, Number 106 (Wednesday, June 3, 2015)]
[Notices]
[Pages 31569-31570]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-13369]



[[Page 31569]]

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DEPARTMENT OF AGRICULTURE

Animal and Plant Health Inspection Service

[Docket No. APHIS-2015-0038]


Notice of Request for an Extension of Approval of an Information 
Collection; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: Animal and Plant Health Inspection Service, USDA.

ACTION: Extension of approval of an information collection; comment 
request.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the Animal and Plant Health Inspection Service's 
intention to request an extension of approval of an information 
collection associated with qualitative customer and stakeholder 
feedback on service delivery by the Animal and Plant Health Inspection 
Service.

DATES: We will consider all comments that we receive on or before 
August 3, 2015.

ADDRESSES: You may submit comments by either of the following methods:
     Federal eRulemaking Portal: Go to http://www.regulations.gov/#!docketDetail;D=APHIS-2015-0038.
     Postal Mail/Commercial Delivery: Send your comment to 
Docket No. APHIS-2015-0038, Regulatory Analysis and Development, PPD, 
APHIS, Station 3A-03.8, 4700 River Road Unit 118, Riverdale, MD 20737-
1238.
    Supporting documents and any comments we receive on this docket may 
be viewed at http://www.regulations.gov/#!docketDetail;D=APHIS-2015-
0038 or in our reading room, which is located in room 1141 of the USDA 
South Building, 14th Street and Independence Avenue SW., Washington, 
DC. Normal reading room hours are 8 a.m. to 4:30 p.m., Monday through 
Friday, except holidays. To be sure someone is there to help you, 
please call (202) 7997039 before coming.

FOR FURTHER INFORMATION CONTACT: For copies of more detailed 
information on this information collection, contact Ms. Kimberly Hardy, 
APHIS' Information Collection Coordinator, IMC, ITD, MRPBS, APHIS, 4700 
River Road Unit 123, Riverdale, MD 20737; (301) 851-2727.

SUPPLEMENTARY INFORMATION: 
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    OMB Control Number: 0579-0377.
    Type of Request: Extension of approval of an information 
collection.
    Abstract: This information collection activity provides a means for 
the Animal and Plant Health Inspection Service (APHIS) to garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Agency's commitment to improving service 
delivery.
    By qualitative feedback, we mean information that provides useful 
insights on perceptions and opinions, but not statistical surveys that 
yield quantitative results that can be generalized to the population of 
study. This feedback will provide insights into customer or stakeholder 
perceptions, experiences, and expectations; provide an early warning of 
issues with service; or focus attention on areas where communication, 
training, or changes in operations might improve delivery of products 
or services. This collection will allow for ongoing generic, 
collaborative, and actionable communications between the Agency and its 
customers and stakeholders. It will also allow feedback to contribute 
directly to the improvement of program management.
    The solicitation of feedback will target areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses will be assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and 
stakeholders on Agency's services will be unavailable.
    APHIS will only submit a collection for approval under this generic 
clearance if it meets the following conditions:
     The collection is voluntary;
     The collection is low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and is low-cost for both the respondents 
and the Federal Government;
     The collection is non-controversial and does not raise 
issues of concern to other Federal agencies;
     The collection is targeted to the solicitation of opinions 
from respondents who have experience with the program or may have 
experience with the program in the near future;
     Personally identifiable information is collected only to 
the extent necessary and is not retained;
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of APHIS (if released, 
APHIS must indicate the qualitative nature of the information);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions;
     Information gathered will yield qualitative information; 
and
     The collection will not be designed or expected to yield 
statistically reliable results or used as though the results are 
generalizable to the population of study.
    Feedback collected under this generic clearance provides useful 
information, but it does not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential nonresponse bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
this study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    As a general matter, this information collection will not result in 
any new system of records containing privacy information and will not 
ask questions of a sensitive nature, such as sexual behavior and 
attitudes, religious beliefs, and other matters that are commonly 
considered private.
    We are asking the Office of Management and Budget (OMB) to approve 
our use of these information collection activities for 3 years.
    The purpose of this notice is to solicit comments from the public 
(as well as affected agencies) concerning our information collection. 
These comments will help us:
    (1) Evaluate whether the collection of information is necessary for 
the proper performance of the functions of the Agency, including 
whether the information will have practical utility;
    (2) Evaluate the accuracy of our estimate of the burden of the 
collection

[[Page 31570]]

of information, including the validity of the methodology and 
assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, through use, as appropriate, of automated, 
electronic, mechanical, and other collection technologies; e.g., 
permitting electronic submission of responses.
    Estimate of burden: The public reporting burden for this collection 
of information is estimated to average 0.25 hours per response.
    Respondents: Individuals and households; businesses and 
organizations; State, local, or Tribal governments; and foreign federal 
governments.
    Estimated annual number of respondents: 70,000.
    Estimated annual number of responses per respondent: 1.
    Estimated annual number of responses: 70,000.
    Estimated total annual burden on respondents: 17,500 hours. (Due to 
averaging, the total annual burden hours may not equal the product of 
the annual number of responses multiplied by the reporting burden per 
response.)
    All responses to this notice will be summarized and included in the 
request for OMB approval. All comments will also become a matter of 
public record.

    Done in Washington, DC, this 27th day of May 2015.
Kevin Shea,
Administrator, Animal and Plant Health Inspection Service.
[FR Doc. 2015-13369 Filed 6-2-15; 8:45 am]
BILLING CODE 3410-34-P



                                                                            Federal Register / Vol. 80, No. 106 / Wednesday, June 3, 2015 / Notices                                             31569

                                              DEPARTMENT OF AGRICULTURE                                  OMB Control Number: 0579–0377.                         • Information gathered is intended to
                                                                                                         Type of Request: Extension of                       be used only internally for general
                                              Animal and Plant Health Inspection                      approval of an information collection.                 service improvement and program
                                              Service                                                    Abstract: This information collection               management purposes and is not
                                                                                                      activity provides a means for the                      intended for release outside of APHIS (if
                                              [Docket No. APHIS–2015–0038]
                                                                                                      Animal and Plant Health Inspection                     released, APHIS must indicate the
                                              Notice of Request for an Extension of                   Service (APHIS) to garner qualitative                  qualitative nature of the information);
                                              Approval of an Information Collection;                  customer and stakeholder feedback in                      • Information gathered will not be
                                              Generic Clearance for the Collection of                 an efficient, timely manner, in                        used for the purpose of substantially
                                              Qualitative Feedback on Agency                          accordance with the Agency’s                           informing influential policy decisions;
                                              Service Delivery                                        commitment to improving service                           • Information gathered will yield
                                                                                                      delivery.                                              qualitative information; and
                                              AGENCY:  Animal and Plant Health                           By qualitative feedback, we mean                       • The collection will not be designed
                                              Inspection Service, USDA.                               information that provides useful                       or expected to yield statistically reliable
                                              ACTION: Extension of approval of an                     insights on perceptions and opinions,                  results or used as though the results are
                                              information collection; comment                         but not statistical surveys that yield                 generalizable to the population of study.
                                              request.                                                quantitative results that can be                          Feedback collected under this generic
                                                                                                      generalized to the population of study.                clearance provides useful information,
                                              SUMMARY:   In accordance with the                       This feedback will provide insights into               but it does not yield data that can be
                                              Paperwork Reduction Act of 1995, this                   customer or stakeholder perceptions,                   generalized to the overall population.
                                              notice announces the Animal and Plant                   experiences, and expectations; provide                 This type of generic clearance for
                                              Health Inspection Service’s intention to                an early warning of issues with service;               qualitative information will not be used
                                              request an extension of approval of an                  or focus attention on areas where                      for quantitative information collections
                                              information collection associated with                  communication, training, or changes in                 that are designed to yield reliably
                                              qualitative customer and stakeholder                    operations might improve delivery of                   actionable results, such as monitoring
                                              feedback on service delivery by the                     products or services. This collection                  trends over time or documenting
                                              Animal and Plant Health Inspection                      will allow for ongoing generic,                        program performance. Such data uses
                                              Service.                                                collaborative, and actionable                          require more rigorous designs that
                                              DATES: We will consider all comments                    communications between the Agency                      address: The target population to which
                                              that we receive on or before August 3,                  and its customers and stakeholders. It                 generalizations will be made, the
                                              2015.                                                   will also allow feedback to contribute                 sampling frame, the sample design
                                              ADDRESSES: You may submit comments                      directly to the improvement of program                 (including stratification and clustering),
                                              by either of the following methods:                     management.                                            the precision requirements or power
                                                • Federal eRulemaking Portal: Go to                      The solicitation of feedback will target            calculations that justify the proposed
                                              http://www.regulations.gov/                             areas such as: Timeliness,                             sample size, the expected response rate,
                                              #!docketDetail;D=APHIS-2015-0038.                       appropriateness, accuracy of                           methods for assessing potential
                                                • Postal Mail/Commercial Delivery:                    information, courtesy, efficiency of                   nonresponse bias, the protocols for data
                                              Send your comment to Docket No.                         service delivery, and resolution of                    collection, and any testing procedures
                                              APHIS–2015–0038, Regulatory Analysis                    issues with service delivery. Responses                that were or will be undertaken prior to
                                              and Development, PPD, APHIS, Station                    will be assessed to plan and inform                    fielding this study. Depending on the
                                              3A–03.8, 4700 River Road Unit 118,                      efforts to improve or maintain the                     degree of influence the results are likely
                                              Riverdale, MD 20737–1238.                               quality of service offered to the public.              to have, such collections may still be
                                                Supporting documents and any                          If this information is not collected, vital            eligible for submission for other generic
                                              comments we receive on this docket                      feedback from customers and                            mechanisms that are designed to yield
                                              may be viewed at http://                                stakeholders on Agency’s services will                 quantitative results.
                                              www.regulations.gov/                                    be unavailable.                                           As a general matter, this information
                                              #!docketDetail;D=APHIS-2015-0038 or                        APHIS will only submit a collection                 collection will not result in any new
                                              in our reading room, which is located in                for approval under this generic                        system of records containing privacy
                                              room 1141 of the USDA South Building,                   clearance if it meets the following                    information and will not ask questions
                                              14th Street and Independence Avenue                     conditions:                                            of a sensitive nature, such as sexual
                                              SW., Washington, DC. Normal reading                        • The collection is voluntary;                      behavior and attitudes, religious beliefs,
                                              room hours are 8 a.m. to 4:30 p.m.,                        • The collection is low-burden for                  and other matters that are commonly
                                              Monday through Friday, except                           respondents (based on considerations of                considered private.
                                              holidays. To be sure someone is there to                total burden hours, total number of                       We are asking the Office of
                                              help you, please call (202) 7997039                     respondents, or burden-hours per                       Management and Budget (OMB) to
                                              before coming.                                          respondent) and is low-cost for both the               approve our use of these information
                                                                                                      respondents and the Federal                            collection activities for 3 years.
                                              FOR FURTHER INFORMATION CONTACT: For
                                                                                                      Government;                                               The purpose of this notice is to solicit
                                              copies of more detailed information on                     • The collection is non-controversial               comments from the public (as well as
                                              this information collection, contact Ms.                and does not raise issues of concern to                affected agencies) concerning our
                                              Kimberly Hardy, APHIS’ Information                      other Federal agencies;                                information collection. These comments
                                              Collection Coordinator, IMC, ITD,                          • The collection is targeted to the                 will help us:
                                              MRPBS, APHIS, 4700 River Road Unit
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                                                                                                      solicitation of opinions from                             (1) Evaluate whether the collection of
                                              123, Riverdale, MD 20737; (301) 851–                    respondents who have experience with                   information is necessary for the proper
                                              2727.                                                   the program or may have experience                     performance of the functions of the
                                              SUPPLEMENTARY INFORMATION:                              with the program in the near future;                   Agency, including whether the
                                                Title: Generic Clearance for the                         • Personally identifiable information               information will have practical utility;
                                              Collection of Qualitative Feedback on                   is collected only to the extent necessary                 (2) Evaluate the accuracy of our
                                              Agency Service Delivery.                                and is not retained;                                   estimate of the burden of the collection


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                                              31570                         Federal Register / Vol. 80, No. 106 / Wednesday, June 3, 2015 / Notices

                                              of information, including the validity of               information collection associated with                 certification that the United States is
                                              the methodology and assumptions used;                   health certificates for the export of live             free of certain diseases. These countries
                                                (3) Enhance the quality, utility, and                 crustaceans, finfish, mollusks, and                    may also require the certification
                                              clarity of the information to be                        related products.                                      statement to contain additional
                                              collected; and                                          DATES: We will consider all comments                   declarations regarding the U.S. animals
                                                (4) Minimize the burden of the                        that we receive on or before August 3,                 or products being exported. U.S. trading
                                              collection of information on those who                  2015.                                                  partners are increasing import
                                              are to respond, through use, as                         ADDRESSES: You may submit comments                     requirements, which must be addressed
                                              appropriate, of automated, electronic,                  by either of the following methods:                    using one of the three APHIS export
                                              mechanical, and other collection                           • Federal eRulemaking Portal: Go to                 health certificates or country specific
                                              technologies; e.g., permitting electronic               http://www.regulations.gov/                            export health certificates. The three
                                              submission of responses.                                #!docketDetail;D=APHIS-2015-0035.                      APHIS export health certificates are
                                                Estimate of burden: The public                           • Postal Mail/Commercial Delivery:                  USDA, APHIS, Veterinary Services (VS)
                                              reporting burden for this collection of                 Send your comment to Docket No.                        Form 17–141 (Health Certificate for the
                                              information is estimated to average 0.25                APHIS–2015–0035 Regulatory Analysis                    Export of Live Finfish, Mollusks, and
                                              hours per response.                                     and Development, PPD, APHIS, Station                   Crustaceans (and their Gametes); USDA,
                                                Respondents: Individuals and                          3A–03.8, 4700 River Road Unit 118,                     APHIS, VS Form 17–140 (United States
                                              households; businesses and                              Riverdale, MD 20737–1238.                              Origin Health Certificate); and USDA,
                                              organizations; State, local, or Tribal                     Supporting documents and any                        APHIS Form 7001 (United States
                                              governments; and foreign federal                        comments we receive on this docket                     Interstate and International Certificate of
                                              governments.                                            may be viewed at http://                               Health Examination for Small Animals).
                                                Estimated annual number of                                                                                      The certificates are completed by an
                                                                                                      www.regulations.gov/
                                              respondents: 70,000.                                                                                           accredited veterinarian and must be
                                                                                                      #!docketDetail;D=APHIS-2015-0035 or
                                                Estimated annual number of                                                                                   signed by the accredited veterinarian
                                                                                                      in our reading room, which is located in
                                              responses per respondent: 1.                                                                                   who inspects the animals prior to their
                                                Estimated annual number of                            room 1141 of the USDA South Building,
                                                                                                      14th Street and Independence Avenue                    departure from the United States, and
                                              responses: 70,000.                                                                                             endorsed by APHIS.
                                                Estimated total annual burden on                      SW., Washington, DC. Normal reading
                                                                                                      room hours are 8 a.m. to 4:30 p.m.,                       We are asking the Office of
                                              respondents: 17,500 hours. (Due to
                                                                                                      Monday through Friday, except                          Management and Budget (OMB) to
                                              averaging, the total annual burden hours
                                                                                                      holidays. To be sure someone is there to               approve our use of these information
                                              may not equal the product of the annual
                                                                                                      help you, please call (202) 799–7039                   collection activities for an additional 3
                                              number of responses multiplied by the
                                                                                                      before coming.                                         years.
                                              reporting burden per response.)
                                                All responses to this notice will be                  FOR FURTHER INFORMATION CONTACT: For                      The purpose of this notice is to solicit
                                              summarized and included in the request                  information on health certificates for the             comments from the public (as well as
                                              for OMB approval. All comments will                     export of live crustaceans, finfish,                   affected agencies) concerning our
                                              also become a matter of public record.                  mollusks, and related products, contact                information collection. These comments
                                                                                                      Dr. Christa Speekmann, Import-Export                   will help us:
                                                Done in Washington, DC, this 27th day of                                                                        (1) Evaluate whether the collection of
                                              May 2015.                                               Specialist-Aquaculture, NIES, VS,
                                                                                                      APHIS, 4700 River Road Unit 39,                        information is necessary for the proper
                                              Kevin Shea,                                                                                                    performance of the functions of the
                                                                                                      Riverdale, MD 20737; (301) 851–3365.
                                              Administrator, Animal and Plant Health                                                                         Agency, including whether the
                                                                                                      For copies of more detailed information
                                              Inspection Service.                                                                                            information will have practical utility;
                                                                                                      on the information collection, contact
                                              [FR Doc. 2015–13369 Filed 6–2–15; 8:45 am]                                                                        (2) Evaluate the accuracy of our
                                                                                                      Ms. Kimberly Hardy, APHIS’
                                              BILLING CODE 3410–34–P
                                                                                                      Information Collection Coordinator, at                 estimate of the burden of the collection
                                                                                                      (301) 851–2727.                                        of information, including the validity of
                                                                                                      SUPPLEMENTARY INFORMATION:                             the methodology and assumptions used;
                                              DEPARTMENT OF AGRICULTURE                                                                                         (3) Enhance the quality, utility, and
                                                                                                         Title: Health Certificates for the
                                                                                                      Export of Live Crustaceans, Finfish,                   clarity of the information to be
                                              Animal and Plant Health Inspection
                                                                                                      Mollusks, and Related Products.                        collected; and
                                              Service
                                                                                                         OMB Control Number: 0579–0278.                         (4) Minimize the burden of the
                                              [Docket No. APHIS–2015–0035]                               Type of Request: Extension of                       collection of information on those who
                                                                                                      approval of an information collection.                 are to respond, through use, as
                                              Notice of Request for Extension of                         Abstract: The export of agricultural                appropriate, of automated, electronic,
                                              Approval of an Information Collection;                  commodities, including animals and                     mechanical, and other collection
                                              Health Certificates for the Export of                   animal products, is a major business in                technologies; e.g., permitting electronic
                                              Live Crustaceans, Finfish, Mollusks,                    the United States and contributes to a                 submission of responses.
                                              and Related Products                                    favorable balance of trade. To facilitate                 Estimate of burden: The public
                                              AGENCY:  Animal and Plant Health                        the export of U.S. animals and animal                  reporting burden for this collection of
                                              Inspection Service, USDA.                               products, the Animal and Plant Health                  information is estimated to average
                                              ACTION: Extension of approval of an                     Inspection Service (APHIS) of the U.S.                 0.254 hours per response.
                                              information collection; comment                         Department of Agriculture (USDA)                          Respondents: Accredited
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                                              request.                                                maintains information regarding the                    veterinarians and producers who will
                                                                                                      import health requirements of other                    assist in supplying the necessary
                                              SUMMARY:  In accordance with the                        countries for animals and animal                       information to complete the certificates.
                                              Paperwork Reduction Act of 1995, this                   products exported from the United                         Estimated annual number of
                                              notice announces the Animal and Plant                   States.                                                respondents: 256.
                                              Health Inspection Service’s intention to                   Many countries that import animals                     Estimated annual number of
                                              request an extension of approval of an                  from the United States require a                       responses per respondent: 16.062.


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Document Created: 2015-12-15 15:08:34
Document Modified: 2015-12-15 15:08:34
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionExtension of approval of an information collection; comment request.
DatesWe will consider all comments that we receive on or before August 3, 2015.
ContactFor copies of more detailed information on this information collection, contact Ms. Kimberly Hardy, APHIS' Information Collection Coordinator, IMC, ITD, MRPBS, APHIS, 4700 River Road Unit 123, Riverdale, MD 20737; (301) 851-2727.
FR Citation80 FR 31569 

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