80 FR 37010 - Agency Information Collection Activities: Renewal; Comment Request; OMB ID 1090-0011-DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
DEPARTMENT OF THE INTERIOR
Office of the Secretary Federal Register Volume 80, Issue 124 (June 29, 2015)
Office of the Secretary
Federal Register Volume 80, Issue 124 (June 29, 2015)
| Page Range | 37010-37010 | |
| FR Document | 2015-15827 |
[Federal Register Volume 80, Number 124 (Monday, June 29, 2015)] [Notices] [Page 37010] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2015-15827] ======================================================================= ----------------------------------------------------------------------- DEPARTMENT OF THE INTERIOR Office of the Secretary [156D0102DM DLSN00000.000000 DS61200000 DX61201] Agency Information Collection Activities: Renewal; Comment Request; OMB ID 1090-0011--DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: Department of the Interior. ACTION: 30-Day notice of submission of information collection to the Office of Management and Budget and request for public comments. ----------------------------------------------------------------------- SUMMARY: As part of a Federal Government-wide effort to streamline the process to seek feedback from the public on service delivery, the U.S. Department of the Interior has submitted a Generic Information Collection Request (Generic ICR): ``DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.). DATES: Comments must be submitted by July 29, 2015. ADDRESSES: Written comments may be submitted to the Desk Officer for the Department of the Interior (OMB control #1090-0011) at the Office of Management and Budget (OMB) via email to [email protected] or via facsimile (202) 395-5806. Please also send a copy of your comments to Don Bieniewicz at DOI via email at [email protected] or via facsimile (202) 208-4867. Reference ``DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery'' in your email subject line. Include your name and return address in your email message and mark your message for return receipt. FOR FURTHER INFORMATION CONTACT: Don Bieniewicz (202) 208-4915. You may also review the generic ICR online at http://www.reginfo.gov/public/do/PRAMain. Follow the instructions to review Department of the Interior collections under review by OMB. SUPPLEMENTARY INFORMATION: I. Abstract The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. II. Data Title: DOI Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. OMB Control Number: 1090-0011. Type of Review: Information Collection Renewal. Affected Public: Individuals and Households, Businesses and Organizations, State, Local or Tribal Government. Expected Annual Number of Activities: 100. Annual Respondents: 11,000 for surveys, 6,000 for comment cards, 500 for focus groups. Frequency of Response: Once per request. Annual Responses: 11,000 for surveys, 6,000 for comment cards, 500 for focus groups. Estimated Average Time per Response: 15 minutes for surveys, 2 minutes for comment cards, 2 hours for focus groups. Estimated Total Annual Burden Hours: 3,950. III. Request for Comments No comments were received in response to the 60-day notice published in the Federal Register on March 18, 2015 (80 FR 14158). We again request public comments on this proposed information collection. Your comments should address: (a) The necessity of the information collection for the proper performance of the agency, including whether the information will have practical utility; (b) the accuracy of our estimate of the burden; (c) ways we could enhance the quality, utility, and clarity of the information to be collected; and (d) ways we could minimize the burden of the collection on the respondents, such as through the use of automated collection techniques or other information technology. A federal agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid Office of Management and Budget control number. Dated: June 23, 2015. Benjamin Simon, Assistant Director, Office of Policy Analysis, U.S. Department of the Interior. [FR Doc. 2015-15827 Filed 6-26-15; 8:45 am] BILLING CODE 4334-63-P
![37010 Federal Register / Vol. 80, No. 124 / Monday, June 29, 2015 / Notices
(2) The accuracy of the agency’s email at Donald_Bieniewicz@ios.doi.gov that were or will be undertaken prior
estimate of the burden of the proposed or via facsimile (202) 208–4867. fielding the study. Depending on the
collection of information; Reference ‘‘DOI Generic Clearance for degree of influence the results are likely
(3) Ways to enhance the quality, the Collection of Qualitative Feedback to have, such collections may still be
utility, and clarity of the information to on Agency Service Delivery’’ in your eligible for submission for other generic
be collected; and email subject line. Include your name mechanisms that are designed to yield
(4) Ways to minimize the burden of and return address in your email quantitative results.
the collection of information on those message and mark your message for
who are to respond; including through II. Data
return receipt.
the use of appropriate automated FOR FURTHER INFORMATION CONTACT: Don Title: DOI Generic Clearance for the
collection techniques or other forms of Bieniewicz (202) 208–4915. You may Collection of Qualitative Feedback on
information technology, e.g., permitting also review the generic ICR online at Agency Service Delivery.
electronic submission of responses. http://www.reginfo.gov/public/do/ OMB Control Number: 1090–0011.
HUD encourages interested parties to PRAMain. Follow the instructions to Type of Review: Information
submit comment in response to these review Department of the Interior Collection Renewal.
questions. collections under review by OMB. Affected Public: Individuals and
Authority: Section 3507 of the Paperwork Households, Businesses and
SUPPLEMENTARY INFORMATION:
Reduction Act of 1995, 44 U.S.C. Chapter 35. Organizations, State, Local or Tribal
I. Abstract Government.
Dated: June 24, 2015.
The information collection activity Expected Annual Number of
Colette Pollard,
will garner qualitative customer and Activities: 100.
Department Reports Management Officer, Annual Respondents: 11,000 for
Office of the Chief Information Officer. stakeholder feedback in an efficient,
timely manner, in accordance with the surveys, 6,000 for comment cards, 500
[FR Doc. 2015–15900 Filed 6–26–15; 8:45 am] for focus groups.
Administration’s commitment to
BILLING CODE 4210–67–P Frequency of Response: Once per
improving service delivery. By
request.
qualitative feedback we mean
Annual Responses: 11,000 for
information that provides useful
DEPARTMENT OF THE INTERIOR surveys, 6,000 for comment cards, 500
insights on perceptions and opinions,
for focus groups.
Office of the Secretary but are not statistical surveys that yield
Estimated Average Time per
quantitative results that can be
[156D0102DM DLSN00000.000000 Response: 15 minutes for surveys, 2
generalized to the population of study.
DS61200000 DX61201] minutes for comment cards, 2 hours for
This feedback will provide insights into
focus groups.
Agency Information Collection customer or stakeholder perceptions,
Estimated Total Annual Burden
Activities: Renewal; Comment experiences and expectations, provide
Hours: 3,950.
Request; OMB ID 1090–0011—DOI an early warning of issues with service,
Generic Clearance for the Collection of or focus attention on areas where III. Request for Comments
Qualitative Feedback on Agency communication, training or changes in No comments were received in
Service Delivery operations might improve delivery of response to the 60-day notice published
products or services. These collections in the Federal Register on March 18,
AGENCY: Department of the Interior. will allow for ongoing, collaborative and 2015 (80 FR 14158). We again request
ACTION: 30-Day notice of submission of actionable communications between the public comments on this proposed
information collection to the Office of Agency and its customers and information collection. Your comments
Management and Budget and request for stakeholders. It will also allow feedback should address: (a) The necessity of the
public comments. to contribute directly to the information collection for the proper
improvement of program management. performance of the agency, including
SUMMARY: As part of a Federal Feedback collected under this generic
Government-wide effort to streamline whether the information will have
clearance will provide useful practical utility; (b) the accuracy of our
the process to seek feedback from the information, but it will not yield data
public on service delivery, the U.S. estimate of the burden; (c) ways we
that can be generalized to the overall could enhance the quality, utility, and
Department of the Interior has population. This type of generic
submitted a Generic Information clarity of the information to be
clearance for qualitative information collected; and (d) ways we could
Collection Request (Generic ICR): ‘‘DOI will not be used for quantitative
Generic Clearance for the Collection of minimize the burden of the collection
information collections that are on the respondents, such as through the
Qualitative Feedback on Agency Service designed to yield reliably actionable
Delivery’’ to OMB for approval under use of automated collection techniques
results, such as monitoring trends over or other information technology.
the Paperwork Reduction Act (PRA) (44 time or documenting program
U.S.C. 3501 et. seq.). A federal agency may not conduct or
performance. Such data uses require sponsor, and a person is not required to
DATES: Comments must be submitted by more rigorous designs that address: The respond to, a collection of information
July 29, 2015. target population to which unless it displays a currently valid
ADDRESSES: Written comments may be generalizations will be made, the Office of Management and Budget
mstockstill on DSK4VPTVN1PROD with NOTICES
submitted to the Desk Officer for the sampling frame, the sample design control number.
Department of the Interior (OMB control (including stratification and clustering),
#1090–0011) at the Office of the precision requirements or power Dated: June 23, 2015.
Management and Budget (OMB) via calculations that justify the proposed Benjamin Simon,
email to OIRA_Submission@ sample size, the expected response rate, Assistant Director, Office of Policy Analysis,
omb.eop.gov or via facsimile (202) 395– methods for assessing potential non- U.S. Department of the Interior.
5806. Please also send a copy of your response bias, the protocols for data [FR Doc. 2015–15827 Filed 6–26–15; 8:45 am]
comments to Don Bieniewicz at DOI via collection, and any testing procedures BILLING CODE 4334–63–P
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Document Created: 2015-12-15 14:24:22
Document Modified: 2015-12-15 14:24:22
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | 30-Day notice of submission of information collection to the Office of Management and Budget and request for public comments. | |
| Dates | Comments must be submitted by July 29, 2015. | |
| Contact | Don Bieniewicz (202) 208-4915. You may also review the generic ICR online at http://www.reginfo.gov/public/do/ PRAMain. Follow the instructions to review Department of the Interior collections under review by OMB. | |
| FR Citation | 80 FR 37010 |
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