80_FR_46658 80 FR 46508 - Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance (U.S. Airports)

80 FR 46508 - Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance (U.S. Airports)

DEPARTMENT OF TRANSPORTATION
Office of the Secretary

Federal Register Volume 80, Issue 150 (August 5, 2015)

Page Range46508-46514
FR Document2015-19078

The Department is issuing a final rule to amend its rules implementing section 504 of the Rehabilitation Act of 1973, which requires accessibility in airport terminal facilities that receive Federal financial assistance. The final rule includes new provisions related to service animal relief areas and captioning of televisions and audio-visual displays that are similar to existing requirements applicable to U.S. and foreign air carriers under the Department's Air Carrier Access (ACAA) regulations. The final rule also reorganizes a provision concerning mechanical lifts for enplaning and deplaning passengers with mobility impairments, and amends this provision to require airports to work not only with U.S. carriers but also foreign air carriers to ensure that lifts are available where level entry loading bridges are not available. This final rule applies to airport facilities located in the United States with 10,000 or more annual enplanements that receive Federal financial assistance.

Federal Register, Volume 80 Issue 150 (Wednesday, August 5, 2015)
[Federal Register Volume 80, Number 150 (Wednesday, August 5, 2015)]
[Rules and Regulations]
[Pages 46508-46514]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-19078]


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DEPARTMENT OF TRANSPORTATION

Office of the Secretary

49 CFR Part 27

RIN 2105-AD91
[Docket No. DOT-OST-2011-0182]


Nondiscrimination on the Basis of Disability in Programs or 
Activities Receiving Federal Financial Assistance (U.S. Airports)

AGENCY: Office of the Secretary, Department of Transportation (DOT).

ACTION: Final rule.

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SUMMARY: The Department is issuing a final rule to amend its rules 
implementing section 504 of the Rehabilitation Act of 1973, which 
requires accessibility in airport terminal facilities that receive 
Federal financial assistance. The final rule includes new provisions 
related to service animal relief areas and captioning of televisions 
and audio-visual displays that are similar to existing requirements 
applicable to U.S. and foreign air carriers under the Department's Air 
Carrier Access (ACAA) regulations. The final rule also reorganizes a 
provision concerning mechanical lifts for enplaning and deplaning 
passengers with mobility impairments, and amends this provision to 
require airports to work not only with U.S. carriers but also foreign 
air carriers to ensure that lifts are available where level entry 
loading bridges are not available. This final rule applies to airport 
facilities located in the United States with 10,000 or more annual 
enplanements that receive Federal financial assistance.

DATES: This rule is effective October 5, 2015.

FOR FURTHER INFORMATION CONTACT: Maegan L. Johnson, Senior Trial 
Attorney, Office of the Assistant General Counsel for Aviation 
Enforcement and Proceedings, Department of Transportation, 1200 New 
Jersey Avenue SE., Room W96-409, Washington, DC 20590, (202) 366-9342. 
You may also contact Blane A. Workie, Assistant General Counsel for 
Aviation Enforcement and Proceedings, Department of Transportation, 
1200 New Jersey Avenue SE., Room W96-464, Washington, DC 20590, (202) 
366-9342. Arrangements to receive this notice in an alternative format 
may be made by contacting the above named individuals.

SUPPLEMENTARY INFORMATION: 

Background

    On November 1, 1996, the U.S. Department of Transportation amended 
its regulation implementing section 504 of the Rehabilitation Act of 
1973 to create a new section, 49 CFR 27.72, concerning regulatory 
requirements for U.S. airports to ensure the availability of lifts to 
provide level-entry boarding for passengers with disabilities flying on 
small aircraft.\1\ See 61 FR 56409. This requirement paralleled the 
lift provisions applicable to U.S. carriers in the ACAA rule, 14 CFR 
part 382. On May 13, 2008, the Department of Transportation published a 
final rule that amended part 382 by making it applicable to foreign air 
carriers. See 73 FR 27614. This amendment also included provisions that 
require U.S. and foreign air carriers, in cooperation with airport 
operators, to provide service animal relief areas for service animals 
that accompany passengers departing, connecting, or arriving at U.S. 
airports. See 14 CFR 382.51(a)(5). Part 382 also now requires U.S. and 
foreign air carriers to enable captioning on all televisions and other 
audio-visual displays that are capable of displaying captioning and 
that are located in any portion of the airport terminal to which any 
passengers have access. See 14 CFR 382.51(a)(6). As a result of the 
2008 amendments to Part 382, the requirements in Part 27 no longer 
mirrored the requirements applicable to airlines set forth in part 382 
as had been intended.
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    \1\ Recognizing the need for level-entry boarding for passengers 
with mobility impairments on larger aircraft, the Department 
extended the applicability of its 1996 rule to aircraft with a 
seating capacity of 31 or more passengers in 2001. See 66 FR 22107.
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    On September 21, 2011, the Department issued a notice of proposed 
rulemaking (NPRM) in Docket OST 2011-0182 titled, ``Nondiscrimination 
on the Basis of Disability in Programs or Activities Receiving Federal 
Financial Assistance (U.S. Airports).'' See 76 FR 60426 et seq. 
(September 29, 2011). The Department proposed to amend part 27 by 
inserting provisions that would require airport operators to work with 
carriers to establish relief areas for service animals that accompany 
passengers with disabilities departing, connecting, or arriving at U.S. 
airports; to enable high-contrast captioning \2\ on certain televisions 
and audio-visual displays in U.S. airports; and to negotiate in good 
faith with foreign air carriers to provide, operate, and maintain lifts 
for boarding and deplaning where level-entry loading bridges are not 
available. The Department also proposed updates in the NPRM to outdated 
references that existed in 49 CFR part 27 by deleting obsolete 
references to the Uniform Federal Accessibility Standards in 49 CFR 
27.3(b), and changing the language ``appendix A to part 37 of this 
title'' to ``appendices B and D of 36 CFR part 1191, as modified by 
appendix A to part 37 of this title.''
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    \2\ High-contrast captioning is defined in 14 CFR 382.3 as 
``captioning that is at least as easy to read as white letters on a 
consistent black background.'' As explained in the preamble to Part 
382, defining ``high-contrast captioning'' in such a way not only 
ensures that captioning will be effective but also allows carriers 
to use existing or future technologies to achieve captioning that 
are as effective as white on black or more so.
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    The Department asked a series of questions regarding the proposed 
amendments to part 27. We received 481 comments in response to the 
NPRM, the majority of which were received from individual commenters. 
The Department also received a number of comments from disability 
organizations, airports, and airport associations. We have carefully 
reviewed and considered these comments. The significant, relevant 
issues raised by the public comments to the NPRM are set forth below, 
as is the Department's response.

Service Animal Relief Areas

    In the NPRM, the Department sought comment on whether it should 
adopt requirements regarding the design of service animal relief areas 
and what, if any, provisions the rule should include concerning the 
dimensions, materials used, and maintenance for service animal relief 
areas. The Department explained that commenters should consider the 
size and surface material of the area, maintenance, and distance to 
service animal relief areas, which could vary based on the size and 
configuration of the airport. The Department also sought comment on the 
compliance date for these requirements.

Comments

    Commenters that indicated that they are service animal users, and 
other individual commenters, favor the construction of service animal 
relief areas on non-cement surfaces. These commenters also expressed a 
desire to see overhangs covering service animal relief areas to protect 
service animal users from the elements. Airport and airport 
organization commenters, however, do not support specific mandates 
regarding the design, number, or location of service animal relief 
areas, and encourage the Department to adopt the general language that 
appears in part

[[Page 46509]]

382. Airports and airport organizations explain that using broader 
guidelines with respect to the design, materials and maintenance of 
service animal relief areas would allow airports to try new materials 
in the future as technology improves, and would allow airports to 
design service animal relief areas based on that airport's unique 
geographical location.
    The Department also sought comment on what would be an appropriate 
number of service animal relief areas in an airport and how that number 
should be determined. For example, should the number be determined by 
the size or configuration of the airport (e.g., the number, location, 
and design of terminals and concourses) and/or the amount of time it 
would take for an individual with a disability to reach a service 
animal relief area from any gate within the airport?
    The majority of individual commenters and disability organizations 
favored a rule that would require at least one relief area in each 
airport terminal. These commenters also suggest, however, that if the 
rule were to only require one relief area per terminal, the airport 
should provide either escort service or transportation to service 
animal relief areas to expedite trips to service animal relief areas. A 
number of individual commenters opposed using the amount of time it 
would take an individual with a disability to reach a relief area from 
a particular gate as a barometer for determining the number of required 
service animal relief areas an airport should have, reasoning that 
walking time varies depending upon the individual. Some individual 
commenters, however, did suggest imposing a blanket standard of one 
service animal relief area per every 15 gates or at every quarter of a 
mile.
    Finally, with respect to the placement of service animal relief 
areas, the Department sought comment on whether service animal relief 
areas should be located inside or outside the sterile \3\ area of an 
airport. The Department presented this question to the public after the 
Transportation Security Administration (TSA) in May 2011 revised its 
guidelines, ``Recommended Security Guidelines for Airport Planning, 
Design and Construction,'' making clear that airports may provide 
Service Animal Relief Areas in sterile areas of the airport. There is 
overwhelming support by individual commenters and disability 
organizations that at least one relief area should be located in the 
sterile area of each airport terminal. Airports and airport 
associations, however, advocate that the rule not specifically mandate 
that service animal relief areas be located in the sterile area of an 
airport. These groups argue that the determination as to whether to 
place service animal relief areas in the sterile area of an airport 
should be made on an airport-by-airport basis.
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    \3\ The sterile area is the area between the TSA passenger 
screening checkpoint and the aircraft boarding gates. See 49 CFR 
1540.5.
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    The Department also sought comment on whether the rule should 
include a provision requiring airports to specify the location of 
service animal relief areas on airport Web sites, maps and/or diagrams 
of the airport, including whether the relief area is located inside or 
outside a sterile area. Individual commenters support requiring 
airports to specify relief area locations on Web sites, maps and 
signage, but also suggest that airports make braille maps available to 
individuals with visual impairments to locate service animal relief 
areas. Some individual commenters also suggest that the Department 
establish a ``universal symbol'' for service animal relief areas, which 
could be used by airports throughout the country to identify service 
animal relief areas. Conversely, the Airports Council International--
North America states that additional direction signage within the 
terminal building could potentially overload passengers and become 
counterproductive in assisting passengers with locating service animal 
relief areas. The organization reasoned that because carriers provide 
escorts to passengers with service animals, escorts who know the 
location of the service animal relief areas should be sufficient.
    Anticipating that its final rule might include requirements with 
respect to service animal relief areas that are more involved than the 
requirements for U.S. and foreign carriers that exist in part 382, the 
Department solicited comment in the NPRM on whether any requirement 
that applies to U.S. airports should also be applied to U.S. and 
foreign carriers. All commenters that addressed the Department's 
inquiry agreed that any requirement that applied to U.S. airports 
should also be applied to both U.S. and foreign carriers.
    Finally, the NPRM sought comment on whether the final rule 
regarding establishing service animal relief areas should take effect 
120 days after its publication in the Federal Register. While the 
majority of individual commenters believe that 120 days is an 
appropriate amount of time to comply with the requirements of the rule 
regarding service animal relief areas, airports and airport 
organizations generally support a longer timeframe to comply with the 
requirements. These groups argue that airports need additional time to 
raise revenue to implement any additional requirements with respect to 
service animal relief areas that may be imposed by the rule.

DOT Response

    Having fully considered the comments, the Department has decided 
that it will not adopt specific requirements with respect to the 
dimensions, design, materials, and maintenance of service animal relief 
areas, with the exception that such service animal relief areas be 
wheelchair accessible. While the Department specifically mandates in 
the final rule that service animal relief areas be wheelchair 
accessible, this requirement, although new to part 27, is already a 
requirement that is imposed upon U.S. airports by the Americans with 
Disabilities Act. Nonetheless, the Department decided to include this 
mandate in the final rule to remind U.S. airports of their obligation 
to ensure that service animal relief areas are wheelchair accessible.
    This final rule, similar to part 382, also requires airports to 
consult with service animal training organizations regarding the 
design, dimensions, materials and maintenance of service animal relief 
areas. We expect that most airports will likely choose to work with 
local chapters of national service animal training organizations to 
comply with this requirement as those organizations may be better 
suited to make specific suggestions that are tailored to individual 
airports though many service animal training organizations can 
undoubtedly be a useful resource for U.S airports.
    With respect to the number of service animal relief areas required 
at an airport, the Department has decided to require airports to 
provide at least one service animal relief area in each airport 
terminal. As proposed in the NPRM, the Department is using airport 
terminals as the standard upon which airports must determine the number 
of required service animal relief areas, rather than using the amount 
of time it would take for an individual with a disability to reach a 
service animal relief area from a particular gate. The Department notes 
that while some individual commenters and disability organizations 
suggest that we adopt requirements in part 27 that would require escort 
service to relief areas in the event that the Department decided to 
adopt the requirement for a single relief area per terminal, part 382 
already requires U.S. and foreign air carriers to provide, in 
cooperation with

[[Page 46510]]

U.S. airport operators, escorts to individuals with disabilities to 
service animal relief areas upon request. See 14 CFR 382.91(c). As 
such, the Department is not imposing a requirement for U.S. airports to 
provide escort service to relief areas.
    This final rule does require that airports not only have at least 
one relief area per terminal but also that this service animal relief 
area, with limited exceptions, be located in the sterile area of each 
airport terminal to ensure that individuals with service animals are 
able to access service animal relief areas when traveling, particularly 
during layovers. Recognizing that the TSA may prohibit a particular 
airport from locating a relief area in the sterile area of a terminal, 
the rule provides airports with an exception to this requirement if TSA 
prohibits a particular airport from locating a relief area in the 
sterile area of a terminal for security-related reasons. The Department 
also realizes that, based on an airport's configuration, a relief area 
in the non-sterile area of an airport may be more desirable to relief 
area users. As such, the Department is allowing airports the option of 
placing a relief area in a location other than the sterile area of a 
terminal if a service animal training organization, the airport, and 
the carriers in the terminal in which the relief area will be located 
agree that a relief area would be better placed outside the terminal's 
sterile area instead of inside the sterile area. The airport must, 
however, document and retain a record of this agreement.
    The Department decided not to adopt a provision in the rule 
requiring airports to specify the location of service animal relief 
areas on airport Web sites, on any airport map intended for use by 
travelers, and on signage located throughout the airport. The 
Department reasoned that a regulation requiring airports, which have 
already been equipped with service animal relief areas for a number of 
years as a result of the requirements in Part 382, to specify the 
location of service animal relief areas is unnecessary as a number of 
airports already have signage indicating the location of service animal 
relief areas. Airports also generally aim to provide signage in 
accordance with internationally-agreed standards as set forth in ICAO 
Annex 9. If the Department finds that there is confusion about the 
location of service animal relief areas at U.S. airports, it will 
revisit this issue.
    Finally, the Department is providing U.S. airports one year to 
comply with the requirement to establish at least one service animal 
relief areas per airport terminal. The Department believes this is 
sufficient time for U.S. airports to raise the needed revenue \4\ and 
determine the appropriate location as well as the design of the service 
animal relief areas in consultation with service animal training 
organizations and in cooperation with airlines.
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    \4\ See NPRM wherein the Department estimates that the initial 
cost to establish a relief area for each terminal is approximately 
$5,000 per terminal, with low- and high-cost alternatives ranging 
from $1,000 to $10,000.
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Information for Passengers

    The Department sought comment in the NPRM on its proposal to 
require airport operators to enable high-contrast captioning on 
television and audio-visual displays in U.S. airports, which is a 
requirement that is imposed upon U.S. and foreign carriers in part 382 
for the portion of the terminal facilities they own, lease or control 
at U.S. airports to which passengers have access. The Department also 
sought comment on whether a thirty-day implementation period is 
adequate.

Comments

    Airport and airport organization commenters suggest that the 
Department only require those televisions and audio-visual displays 
owned or controlled by airports to be subject to the captioning 
requirement. Individual commenters, however, favor a blanket 
requirement that captioning be enabled on all televisions throughout 
the airport. Given the non-burdensome nature of this requirement, the 
Department proposed a thirty-day implementation period in the NPRM. All 
but one of the nine commenters that submitted comments on this subject 
agree that 30 days is a sufficient implementation period for this 
requirement, while one airport commenter suggests a 90 to 120 day 
implementation period for larger airports with more televisions.
    The Department sought comment on whether it should require U.S. 
airports to display messages and pages broadcast over public address 
systems on video monitors so that persons who are deaf or hard-of-
hearing do not miss important information available to others at an 
airport. The Department also sought comment on whether visual display 
of information announced over the public address system is the best 
means to disseminate airport-related announcements to passengers with 
hearing impairments. Some airports and airport organizations commented 
that while displaying messages on video monitors is one method of 
providing information to passengers with a hearing impairment, the 
Department should not adopt a rule specifically requiring that this 
method be used. Individual commenters suggest, however, that in 
addition to the use of video monitors to communicate with individuals 
with a hearing impairment throughout the airport, the Department could 
require airports to install hearing loops at ticket counters and in the 
gate areas of airports and LED screens reserved for the display of 
essential announcements.
    The Department also sought comment as to whether it should 
establish a performance standard for providing information to 
individuals with hearing impairments rather than require airports to 
use a particular medium (e.g., video monitors, wireless pagers, 
erasable boards). Some airport and airport organization commenters 
support the adoption of performance standards rather than specific 
requirements, in order to allow airports the flexibility to determine 
the most effective way to communicate with passengers and to account 
for developing technologies.
    The Department also asked interested persons to comment on whether 
the Department should simply require that airports provide the text of 
the announcements made over the public address system promptly or 
should instead require that there be simultaneous visual transmission 
of the information. While one airport organization supports providing 
the text of the announcement promptly, as the display of the text 
usually closely follows announcements made over public address systems, 
a disability rights organization supports simultaneous transmission of 
the information through public information displays.
    Finally, the Department sought comment on whether all announcements 
made through the public address system should be displayed in a manner 
that is accessible to deaf and hard-of-hearing travelers, or only those 
announcements that are essential. The Department also sought comment on 
the amount of time and the cost involved in establishing such a system. 
Individual commenters support displaying all announcements in a manner 
accessible to deaf and hard-of-hearing travelers, with one commenter 
suggesting that essential messages should be given priority over non-
essential messages. Airports and airport associations advocate that 
only essential messages be displayed in an accessible manner so as not 
to overwhelm a technology system and dilute the information that 
passengers need. With respect to the amount of time and cost involved 
in establishing such a system, one individual commenter and one

[[Page 46511]]

disability organization suggest that 30 days would be a sufficient 
amount of time for airports to establish the system, while an airport 
commenter contends that 30 days is too short a time period to establish 
such a system and suggests a two-year implementation time period. 
Furthermore, one airport commenter states that it would cost $100,000 
to establish such a system as long as the capability exists in the 
airport's visual display software. The airport further explains that 
the cost to establish such a system would be difficult to determine if 
the airport didn't have software capable of displaying visual pages.

DOT's Response

    After carefully considering the comments the Department received on 
this subject, we have decided to adopt the proposed language in the 
NPRM, which closely follows the current requirements that apply to U.S. 
and foreign carriers in part 382. As such, airport operators will be 
required to enable or ensure high-contrast captioning at all times on 
televisions and other audio-visual displays capable of displaying 
captions located in any gate area, ticketing area, first-class or other 
passenger lounge provided by a U.S. or foreign carrier, or any common 
area of the terminal to which passengers have access. In the case of 
televisions and other audio-visual displays located in space leased by 
a shop or restaurant, the airport operator is obligated to ensure by 
contract or other means that the shop or restaurant enables the 
captioning feature on its televisions and other audio-visual displays 
in a manner that meets this obligation.
    The Department decided to adopt the language in the NPRM reasoning 
that the adoption of a rule requiring airports to enable the captioning 
feature is not a costly or otherwise onerous requirement as most 
televisions currently in use at U.S. airports have captioning 
capabilities. Notwithstanding this, because the Department received 
such a limited number of comments with respect to its questions 
regarding how to best provide information to deaf and hard-of-hearing 
passengers in airports, we have decided not to impose any new 
requirements on this subject that exceed the requirements that 
currently exist with respect to U.S. and foreign air carriers in part 
382.

Boarding Lifts for Aircraft

    The Department sought comment as to whether it should require U.S. 
airport operators to negotiate in good faith with foreign carriers to 
ensure that ramps or mechanical lifts are available for enplaning and 
deplaning passengers with disabilities.

Comments

    We received one comment from an airport organization in response to 
our inquiry. This commenter supports airports negotiating with foreign 
carriers to ensure the availability of lifts. The organization reasons 
that this requirement would ensure that all parties would be held 
accountable for providing boarding assistance to passengers.
    With respect to our last inquiry, whether the Department should 
require airports to purchase additional lifts, the only comment we 
received was from an airport that opposes adopting such a requirement 
because of the potential financial impact it could have on airports.

DOT's Response

    The Department has considered the two comments received with 
respect to the questions it posed regarding boarding lifts for 
aircraft. The Department has decided to adopt the proposed language in 
the NPRM, which requires airports to negotiate with foreign carriers, 
in addition to U.S. carriers, to ensure the provision of lifts, ramps 
and other devices used for boarding and deplaning where level-entry 
boarding is not available. This requirement only imposes the same 
requirement for foreign carriers that has existed for airport operators 
with respect to U.S. carriers. Due to the lack of commentary from the 
public, the Department has decided to refrain from imposing additional 
requirements on airports to purchase additional lifts.

Regulatory Analyses and Notices

A. Executive Order 12866 (Regulatory Planning and Review), Executive 
Order 13563 (Improving Regulation and Regulatory Review), and DOT 
Regulatory Policies and Procedures

    This action has been determined not to be significant under 
Executive Order 12866 and the Department's Regulatory Policies and 
Procedures. It has not been reviewed by the Office of Management and 
Budget in accordance with Executive Order 12866 and Executive Order 
13563.
    Executive Order 13563 directs agencies to propose or adopt a 
regulation only upon a reasoned determination that its benefits justify 
its costs, tailor the regulation to impose the least burden on society 
consistent with obtaining the regulatory objectives, and in choosing 
among alternative regulatory approaches, select those approaches that 
maximize net benefits. Executive Order 13563 recognizes that some 
benefits and costs are difficult to quantify and provides that, where 
appropriate and permitted by law, agencies may consider and discuss 
qualitatively values that are difficult or impossible to quantify, 
including equity, human dignity, fairness, and distributive impacts.
    Of the three provisions in the final rule, the only element of the 
final rule that will involve a substantial cost to airports is the 
requirement that service animal relief areas for service animals be 
located inside the sterile area of each terminal. The relief area 
requirement in the final rule promotes the aforementioned qualitative 
values by ensuring equal access to air transportation by passengers 
with disabilities traveling with services animals. In the Department's 
view, the non-quantifiable benefits associated with requiring at least 
one relief area per airport terminal and requiring this service animal 
relief area be in the sterile area of the airport with limited 
exceptions is wholly consistent with the ACAA's mandate to eliminate 
discrimination against individuals with disabilities in air 
transportation.
    The primary non-quantifiable benefit to a passenger with a 
disability traveling with a service animal is that he or she does not 
have to leave the sterile area of the terminal to access the airport's 
relief area. While the Department does not have sufficient information 
to quantify the value of time savings associated with requiring that 
service animal relief areas be located in the sterile area of the 
airport, a number of commenters to the NPRM commented that they were 
often forced to create itineraries with longer layover times because of 
the amount of time it takes for passengers with a disability to locate 
service animal relief areas and the amount of time it takes to exit the 
sterile area, relieve a service animal, and pass through security 
again. The Department recognizes that individuals with disabilities may 
be prevented from visiting service animal relief areas located outside 
the sterile area of an airport during a layover. Furthermore, travelers 
with disabilities that have a layover may not be able to access 
landside service animal relief areas due to time constraints and 
disability-related reasons. The new requirement in the rule requiring 
airports to place a relief area in the sterile area of each terminal

[[Page 46512]]

of the airport will allow such travelers access to service animal 
relief areas.\5\
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    \5\ See the Transportation Security Administration's (TSA) 
Recommended Security Guidelines for Airport Planning, Design and 
Construction, May of 2011. http://www.tsa.gov/assets/pdf/airport_security_design_guidelines.pdf.
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    Other non-quantifiable benefits associated with locating service 
animal relief areas in the sterile area of each airport terminal 
include the ability for passengers to consider more flight options. 
Those passengers previously limited to selecting itineraries with 
extended layover periods may consider travel itineraries with shorter 
layover times once service animal relief areas are located in the 
sterile area of an airport. In addition, locating service animal relief 
areas in the sterile area would promote independence among those 
passengers accompanied by service animals as they may be able to 
independently locate service animal relief areas without relying on the 
assistance of escorts, which are now commonly used to assist passengers 
traveling with service animals in traversing through the airports and 
exiting and reentering the sterile area during a layover. Locating 
service animal relief areas in the sterile area will also reduce the 
amount of effort and discomfort experienced by individuals with 
disabilities when trying to relieve their service animals during a 
layover.
    The final rule also offers the benefits of improved convenience to 
non-disabled persons accompanied by an animal or pet while at the 
airport. Although these benefits are not encompassed by the rule's 
purpose, individuals traveling with pets or security dogs trained to 
detect security threats may also find it convenient to use service 
animal relief areas located in the secure area of the airport.
    As stated above, the final regulatory assessment estimates that 
there will be some cost for airports to implement the service animal 
relief area requirements in the final rule. The Federal Aviation 
Administration (FAA) lists 387 airports in the United States. Of these, 
29 are large hubs, 35 are medium hubs, 74 are small hubs, and 249 are 
non-hubs, which are defined as having more than 10,000 passenger 
enplanements per year but less than 0.05% of the overall total 
enplanements. As we explained in the NPRM, there is no consistent 
method for assigning a number of terminals to an airport given the 
widely divergent plans for airports. Notwithstanding, we were able to 
use the airport category defined by the FAA in terms of the number of 
enplanements to estimate the number of terminals in a given airport. 
Based on this system, we assume that large hubs have an average of 7 
terminals; medium hubs average 5 terminals, small hubs average 3 
terminals, and non-hubs average 1 terminal per airport. As a result, we 
estimate that 849 terminals would be affected by this service animal 
relief requirement in the final rule. We do note that this is a high 
estimation given that some airports may have already installed service 
animal relief areas within the sterile area of the airport; however, 
because most service animal relief areas currently reside outside of 
the sterile area, we expect that most of these terminals would be 
impacted by the requirements in the final rule.
    The final regulatory assessment estimates that the service animal 
relief area requirements will cost those 387 airports affected by the 
rule approximately $88.1 million over 20 years, discounted at 7%. As 
explained above, the total cost of installing service animal relief 
areas varies by airport as the cost incurred by an airport will depend 
upon the number of terminals in the airport. This cost estimate, 
however, considers the cost of construction and maintenance of service 
animal relief areas and the calculation of the amount of foregone rent 
that airports may forfeit by using space in an airport terminal for 
service animal relief areas that, conceivably, would have been rented 
out to restaurants or other vendors. We note that the cost of foregone 
rent and construction materials is also dependent upon airport size as 
rent space and materials appear to be more expensive at larger 
airports. This cost estimate also factors in the cost incurred by 
airports from consulting with service animal training organizations on 
the design, dimensions, materials, maintenance, and location of service 
animal relief areas.
    While the final regulatory assessment estimates that there will be 
some cost for airports to implement the service animal relief area 
requirements in the final rule, the boarding lift requirement and the 
captioning requirement are expected to have minimal financial impact on 
airports. The requirements in the final rule related to lifts will not 
require airports to purchase additional lifts because the airports with 
10,000 or more enplanements will already have lifts available as a 
result of the existing agreements between airports and U.S. carriers 
requiring the availability of lifts at those airports.
    There is, however, a cost associated with the enabling of 
captioning on airport-controlled televisions. The estimated total 
present value over 20 years to enable captioning on television is 
$410,840, discounted at 7%. The respective annualized value is $38,780. 
This figure is based on the assumption that, initially, captioning will 
need to be enabled on 100% of airport-controlled televisions; in 
subsequent years, captioning will only need to be reactivated on 10% 
per annum of those television in which captioning was initially 
activated.

B. Executive Order 13132 (Federalism)

    This final rule has been analyzed in accordance with the principles 
and criteria contained in Executive Order 13132 (``Federalism''). This 
final rule does not impose any regulation that: (1) Has substantial 
direct effects on the States, the relationship between the national 
government and the States, or the distribution of power and 
responsibilities among the various levels of government; or (2) imposes 
substantial direct compliance costs on States and local governments. 
Therefore, the consultation and funding requirements of Executive Order 
13132 do not apply.

C. Executive Order 13084

    This final rule has been analyzed in accordance with the principles 
and criteria contained in Executive Order 13175 (``Consultation and 
Coordination with Indian Tribal Governments''). The funding and 
consultation requirements of Executive Order 13084 do not apply because 
this final rule does not significantly or uniquely affect the 
communities of the Indian tribal governments and does not impose 
substantial direct compliance costs.

D. Regulatory Flexibility Act

    The Regulatory Flexibility Act (5 U.S.C. 601 et seq., as amended by 
the Small Business Regulatory Enforcement Fairness Act (SBREFA) of 
1996), requires an agency to review regulations to assess their impact 
on small entities, including small businesses, small nonprofit 
organizations and small governmental jurisdictions. Privately owned 
airports with annual revenues that do not exceed $32.5 million are 
considered small businesses by the size standards created by the Small 
Business Administration. Furthermore, publicly owned airports are 
categorized as small entities if they are owned by a jurisdiction with 
fewer than 50,000 inhabitants. In light of this standard, we estimate 
that approximately 55 of the 387 airports affected by the final rule 
are considered small entities. Therefore, the Department has determined 
that this rule will have an impact on some small entities. However, the 
Department has determined that the impact on entities

[[Page 46513]]

affected by the rule will not be significant. We estimate that the cost 
of constructing and maintaining service animal relief areas at those 55 
airports, assuming that those airports contain only 1 terminal, is 
approximately $4 million over 20 years at a 7% discount rate. 
Considering that the combined annual revenue of small-hub and non-hub 
airports in 2013 alone was $2.4 billion, the costs associated with this 
rule will not be significant.

E. Paperwork Reduction Act

    Under the Paperwork Reduction Act of 1995 (PRA), a Federal agency 
may not conduct or sponsor, and a person is not required to respond to, 
a collection of information unless it displays a valid control number 
assigned by the Office of Management and Budget (OMB) (Pub. L. 104-13, 
44 U.S.C. 3501 et seq.). The Department may not impose a penalty on 
persons for violating information collection requirements when an 
information collection required to have a current OMB control number 
does not have one.
    This final rule does not adopt any new information collection 
requirements subject to the Paperwork Reduction Act (PRA).

F. Unfunded Mandates Reform Act

    The Department has determined that the requirements of Title II of 
the Unfunded Mandates Reform Act of 1995 do not apply to this notice.

G. National Environmental Policy Act

    The Department has analyzed the environmental impacts of this 
proposed action pursuant to the National Environmental Policy Act of 
1969 (NEPA) (42 U.S.C. 4321 et seq.) and has determined that it is 
categorically excluded pursuant to DOT Order 5610.1C, Procedures for 
Considering Environmental Impacts (44 FR 56420, Oct. 1, 1979). 
Categorical exclusions are actions identified in an agency's NEPA 
implementing procedures that do not normally have a significant impact 
on the environment and therefore do not require either an environmental 
assessment (EA) or environmental impact statement (EIS). See 40 CFR 
1508.4. In analyzing the applicability of a categorical exclusion, the 
agency must also consider whether extraordinary circumstances are 
present that would warrant the preparation of an EA or EIS. Id. 
Paragraph 3.c.6.i of DOT Order 5610.1C categorically excludes 
``[a]ctions relating to consumer protection, including regulations.'' 
The purpose of this rulemaking to amend the Department's regulations 
implementing section 504 of the Rehabilitation Act to require service 
animal relief areas and captioning of televisions and audio-visual 
displays. The Department does not anticipate any environmental impacts, 
and there are no extraordinary circumstances present in connection with 
this rulemaking.

List of Subjects in 49 CFR Part 27

    Airports, Civil rights, Individuals with disabilities, Reporting 
and recordkeeping requirements.

    For the reasons set forth in the preamble, the Department of 
Transportation is amending 49 CFR part 27 as follows:

PART 27--NONDISCRIMINATION ON THE BASIS OF DISABILITY IN PROGRAMS 
OR ACTIVITIES RECEIVING FEDERAL FINANCIAL ASSISTANCE

0
1. The authority citation for Part 27 continues to read as follows:

    Authority:  Sec. 504 of the Rehabilitation Act of 1973, as 
amended (29 U.S.C. 794); sec. 16(a) and (d) of the Federal Transit 
Act of 1964, as amended (49 U.S.C. 5310(a) and (f); sec. 165(b) of 
the Federal-Aid Highway Act of 1973, as amended (23 U.S.C. 142 nt.).


0
2. In Sec.  27.3, paragraph (b) is revised to read as follows:


Sec.  27.3  Applicability.

* * * * *
    (b) Design, construction, or alteration of buildings or other fixed 
facilities by public entities subject to part 37 of this title shall be 
in conformance with appendices B and D of 36 CFR part 1191, as modified 
by appendix A to part 37 of this title. All other entities subject to 
section 504 shall design, construct, or alter buildings, or other fixed 
facilities, in conformance with appendices B and D of 36 CFR part 1191, 
as modified by appendix A to part 37 of this title.

0
3. In Sec.  27.71, paragraphs (h) and (i) are added to read as follows:


Sec.  27.71  Airport facilities.

* * * * *
    (h) Service animal relief areas. Each airport with 10,000 or more 
annual enplanements shall cooperate with airlines that own, lease, or 
control terminal facilities at that airport to provide wheelchair 
accessible animal relief areas for service animals that accompany 
passengers departing, connecting, or arriving at the airport subject to 
the following requirements:
    (1) Airports must consult with one or more service animal training 
organizations regarding the design, dimensions, materials and 
maintenance of service animal relief areas;
    (2) Airports must establish at least one relief area in each 
airport terminal;
    (3) Airports must establish the relief area required by paragrah 
(h)(2) of this section in the sterile area of each airport terminal 
unless:
    (i) The Transportation Security Administration prohibits the 
airport from locating a relief area in the sterile area, or
    (ii) A service animal training organization, the airport, and the 
carriers in the terminal in which the relief area will be located agree 
that a relief area would be better placed outside the terminal's 
sterile area. In that event, the airport must retain documentation 
evidencing the recommendation that the relief area be located outside 
of the sterile area; and
    (4) To the extent airports have established service animal relief 
areas prior to the effective date of this paragraph:
    (i) Airports that have not consulted with a service animal training 
organization shall consult with one or more such organizations 
regarding the sufficiency of all existing service animal relief areas,
    (ii) Airports shall meet the requirements of this section August 4, 
2016.
    (i) High-contrast captioning (captioning that is at least as easy 
to read as white letters on a consistent black background) on 
television and audio-visual displays. This paragraph applies to 
airports with 10,000 or more annual enplanements.
    (1) Airport operators must enable or ensure high-contrast 
captioning at all times on all televisions and other audio-visual 
displays that are capable of displaying captions and that are located 
in any gate area, ticketing area, first-class or other passenger lounge 
provided by a U.S. or foreign carrier, or any common area of the 
terminal to which any passengers have access and that are owned, 
leased, or controlled by the airport.
    (2) With respect to any televisions and other audio-visual displays 
located in any gate area, ticketing area, first-class or other 
passenger lounge provided by a U.S. or foreign carrier, or any common 
area of the terminal to which any passengers have access that provide 
passengers with safety briefings, information, or entertainment that do 
not have high-contrast captioning capability, an airport operator must 
replace or ensure the replacement of these devices with equipment that 
does have such capability whenever such equipment is replaced in the 
normal course of operations and/or whenever areas of the terminal in 
which such

[[Page 46514]]

equipment is located undergo substantial renovation or expansion.
    (3) If an airport installs new televisions and other audio-visual 
displays for passenger safety briefings, information, or entertainment 
on or after October 5, 2015, such equipment must have high-contrast 
captioning capability.
* * * * *

0
4. Revise Sec.  27.72 to read as follows:


Sec.  27.72  Boarding assistance for aircraft.

    (a) This section applies to airports with 10,000 or more annual 
enplanements.
    (b) Airports shall, in cooperation with carriers serving the 
airports, provide boarding assistance to individuals with disabilities 
using mechanical lifts, ramps, or other devices that do not require 
employees to lift or carry passengers up stairs. This section applies 
to all aircraft with a passenger capacity of 19 or more passenger 
seats, except as provided in paragraph (e) of this section. Paragraph 
(c) of this section applies to U.S. carriers and paragraph (d) of this 
section applies to foreign carriers.
    (c) Each airport operator shall negotiate in good faith with each 
U.S. carrier serving the airport concerning the acquisition and use of 
boarding assistance devices to ensure the provision of mechanical 
lifts, ramps, or other devices for boarding and deplaning where level-
entry loading bridges are not available. The airport operator must have 
a written, signed agreement with each U.S. carrier allocating 
responsibility for meeting the boarding and deplaning assistance 
requirements of this section between or among the parties. The 
agreement shall be made available, on request, to representatives of 
the Department of Transportation.
    (1) All airport operators and U.S. carriers involved are jointly 
and severally responsible for the timely and complete implementation of 
the agreement.
    (2) The agreement shall ensure that all lifts and other 
accessibility equipment are maintained in proper working condition.
    (d) Each airport operator shall negotiate in good faith with each 
foreign carrier serving the airport concerning the acquisition and use 
of boarding assistance devices to ensure the provision of mechanical 
lifts, ramps, or other devices for boarding and deplaning where level-
entry loading bridges are not available. The airport operator shall, by 
no later than November 3, 2015, sign a written agreement with the 
foreign carrier allocating responsibility for meeting the boarding and 
deplaning assistance requirements of this section between or among the 
parties. The agreement shall be made available, on request, to 
representatives of the Department of Transportation.
    (1) The agreement shall provide that all actions necessary to 
ensure accessible boarding and deplaning for passengers with 
disabilities are completed as soon as practicable, but no later than 
December 3, 2015.
    (2) All airport operators and foreign carriers involved are jointly 
and severally responsible for the timely and complete implementation of 
the agreement.
    (3) The agreement shall ensure that all lifts and other 
accessibility equipment are maintained in proper working condition.
    (e) Boarding assistance agreements required in paragraphs (c) and 
(d) of this section are not required to apply to the following 
situations:
    (1) Access to float planes;
    (2) Access to the following 19-seat capacity aircraft models: The 
Fairchild Metro, the Jetstream 31 and 32, the Beech 1900 (C and D 
models), and the Embraer EMB-120;
    (3) Access to any other aircraft model determined by the Department 
of Transportation to be unsuitable for boarding and deplaning 
assistance by lift, ramp, or other suitable device. The Department will 
make such a determination if it concludes that--
    (i) No existing boarding and deplaning assistance device on the 
market will accommodate the aircraft without significant risk of 
serious damage to the aircraft or injury to passengers or employees, or
    (ii) Internal barriers are present in the aircraft that would 
preclude passengers who use a boarding or aisle chair from reaching a 
non-exit row seat.
    (f) When level-entry boarding and deplaning assistance is not 
required to be provided under paragraph (e) of this section, or cannot 
be provided as required by paragraphs (b), (c), and (d) of this section 
(e.g., because of mechanical problems with a lift), boarding assistance 
shall be provided by any available means to which the passenger 
consents. However, hand-carrying (i.e., directly picking up the 
passenger's body in the arms of one or more carrier personnel to effect 
a level change the passenger needs to enter or leave the aircraft) must 
never be used, even if the passenger consents, unless this is the only 
way of evacuating the individual in the event of an emergency.
    (g) In the event that airport personnel are involved in providing 
boarding assistance, the airport shall ensure that they are trained to 
proficiency in the use of the boarding assistance equipment used at the 
airport and appropriate boarding assistance procedures that safeguard 
the safety and dignity of passengers.

    Issued this day of July 29, 2015, in Washington, DC.
Anthony R. Foxx,
Secretary of Transportation.
[FR Doc. 2015-19078 Filed 8-4-15; 8:45 am]
 BILLING CODE 4910-9X-P



                                           46508            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations

                                           [FR Doc. 2015–19090 Filed 8–4–15; 8:45 am]              SUPPLEMENTARY INFORMATION:                               certain televisions and audio-visual
                                           BILLING CODE 6560–50–P                                                                                           displays in U.S. airports; and to
                                                                                                   Background
                                                                                                                                                            negotiate in good faith with foreign air
                                                                                                      On November 1, 1996, the U.S.                         carriers to provide, operate, and
                                           DEPARTMENT OF TRANSPORTATION                            Department of Transportation amended                     maintain lifts for boarding and
                                                                                                   its regulation implementing section 504                  deplaning where level-entry loading
                                           Office of the Secretary                                 of the Rehabilitation Act of 1973 to                     bridges are not available. The
                                                                                                   create a new section, 49 CFR 27.72,                      Department also proposed updates in
                                           49 CFR Part 27                                          concerning regulatory requirements for                   the NPRM to outdated references that
                                                                                                   U.S. airports to ensure the availability of              existed in 49 CFR part 27 by deleting
                                           RIN 2105–AD91
                                                                                                   lifts to provide level-entry boarding for                obsolete references to the Uniform
                                           [Docket No. DOT–OST–2011–0182]                          passengers with disabilities flying on                   Federal Accessibility Standards in 49
                                                                                                   small aircraft.1 See 61 FR 56409. This                   CFR 27.3(b), and changing the language
                                           Nondiscrimination on the Basis of                                                                                ‘‘appendix A to part 37 of this title’’ to
                                                                                                   requirement paralleled the lift
                                           Disability in Programs or Activities                                                                             ‘‘appendices B and D of 36 CFR part
                                                                                                   provisions applicable to U.S. carriers in
                                           Receiving Federal Financial                                                                                      1191, as modified by appendix A to part
                                                                                                   the ACAA rule, 14 CFR part 382. On
                                           Assistance (U.S. Airports)                                                                                       37 of this title.’’
                                                                                                   May 13, 2008, the Department of
                                           AGENCY:  Office of the Secretary,                       Transportation published a final rule                       The Department asked a series of
                                           Department of Transportation (DOT).                     that amended part 382 by making it                       questions regarding the proposed
                                                                                                   applicable to foreign air carriers. See 73               amendments to part 27. We received
                                           ACTION: Final rule.
                                                                                                   FR 27614. This amendment also                            481 comments in response to the NPRM,
                                           SUMMARY:    The Department is issuing a                 included provisions that require U.S.                    the majority of which were received
                                           final rule to amend its rules                           and foreign air carriers, in cooperation                 from individual commenters. The
                                           implementing section 504 of the                         with airport operators, to provide                       Department also received a number of
                                           Rehabilitation Act of 1973, which                       service animal relief areas for service                  comments from disability organizations,
                                           requires accessibility in airport terminal              animals that accompany passengers                        airports, and airport associations. We
                                           facilities that receive Federal financial               departing, connecting, or arriving at                    have carefully reviewed and considered
                                           assistance. The final rule includes new                 U.S. airports. See 14 CFR 382.51(a)(5).                  these comments. The significant,
                                           provisions related to service animal                    Part 382 also now requires U.S. and                      relevant issues raised by the public
                                           relief areas and captioning of televisions              foreign air carriers to enable captioning                comments to the NPRM are set forth
                                           and audio-visual displays that are                      on all televisions and other audio-visual                below, as is the Department’s response.
                                           similar to existing requirements                        displays that are capable of displaying                  Service Animal Relief Areas
                                           applicable to U.S. and foreign air                      captioning and that are located in any
                                           carriers under the Department’s Air                                                                                In the NPRM, the Department sought
                                                                                                   portion of the airport terminal to which
                                           Carrier Access (ACAA) regulations. The                                                                           comment on whether it should adopt
                                                                                                   any passengers have access. See 14 CFR
                                           final rule also reorganizes a provision                                                                          requirements regarding the design of
                                                                                                   382.51(a)(6). As a result of the 2008
                                           concerning mechanical lifts for                                                                                  service animal relief areas and what, if
                                                                                                   amendments to Part 382, the
                                           enplaning and deplaning passengers                                                                               any, provisions the rule should include
                                                                                                   requirements in Part 27 no longer
                                           with mobility impairments, and amends                                                                            concerning the dimensions, materials
                                                                                                   mirrored the requirements applicable to
                                           this provision to require airports to                                                                            used, and maintenance for service
                                                                                                   airlines set forth in part 382 as had been
                                           work not only with U.S. carriers but also                                                                        animal relief areas. The Department
                                                                                                   intended.
                                           foreign air carriers to ensure that lifts                                                                        explained that commenters should
                                                                                                      On September 21, 2011, the                            consider the size and surface material of
                                           are available where level entry loading                 Department issued a notice of proposed
                                           bridges are not available. This final rule                                                                       the area, maintenance, and distance to
                                                                                                   rulemaking (NPRM) in Docket OST                          service animal relief areas, which could
                                           applies to airport facilities located in the            2011–0182 titled, ‘‘Nondiscrimination
                                           United States with 10,000 or more                                                                                vary based on the size and configuration
                                                                                                   on the Basis of Disability in Programs or                of the airport. The Department also
                                           annual enplanements that receive                        Activities Receiving Federal Financial
                                           Federal financial assistance.                                                                                    sought comment on the compliance date
                                                                                                   Assistance (U.S. Airports).’’ See 76 FR                  for these requirements.
                                           DATES: This rule is effective October 5,                60426 et seq. (September 29, 2011). The
                                           2015.                                                   Department proposed to amend part 27                     Comments
                                           FOR FURTHER INFORMATION CONTACT:                        by inserting provisions that would                         Commenters that indicated that they
                                           Maegan L. Johnson, Senior Trial                         require airport operators to work with                   are service animal users, and other
                                           Attorney, Office of the Assistant General               carriers to establish relief areas for                   individual commenters, favor the
                                           Counsel for Aviation Enforcement and                    service animals that accompany                           construction of service animal relief
                                           Proceedings, Department of                              passengers with disabilities departing,                  areas on non-cement surfaces. These
                                           Transportation, 1200 New Jersey                         connecting, or arriving at U.S. airports;                commenters also expressed a desire to
                                           Avenue SE., Room W96–409,                               to enable high-contrast captioning 2 on                  see overhangs covering service animal
                                           Washington, DC 20590, (202) 366–9342.                                                                            relief areas to protect service animal
                                           You may also contact Blane A. Workie,                      1 Recognizing the need for level-entry boarding
                                                                                                                                                            users from the elements. Airport and
                                           Assistant General Counsel for Aviation                  for passengers with mobility impairments on larger
                                                                                                                                                            airport organization commenters,
                                           Enforcement and Proceedings,                            aircraft, the Department extended the applicability
                                                                                                   of its 1996 rule to aircraft with a seating capacity     however, do not support specific
                                           Department of Transportation, 1200                                                                               mandates regarding the design, number,
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                                                                                                   of 31 or more passengers in 2001. See 66 FR 22107.
                                           New Jersey Avenue SE., Room W96–                           2 High-contrast captioning is defined in 14 CFR
                                                                                                                                                            or location of service animal relief areas,
                                           464, Washington, DC 20590, (202) 366–                   382.3 as ‘‘captioning that is at least as easy to read   and encourage the Department to adopt
                                           9342. Arrangements to receive this                      as white letters on a consistent black background.’’
                                                                                                   As explained in the preamble to Part 382, defining       the general language that appears in part
                                           notice in an alternative format may be                  ‘‘high-contrast captioning’’ in such a way not only
                                           made by contacting the above named                      ensures that captioning will be effective but also       to achieve captioning that are as effective as white
                                           individuals.                                            allows carriers to use existing or future technologies   on black or more so.



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                                                            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations                                         46509

                                           382. Airports and airport organizations                 relief area should be located in the                  generally support a longer timeframe to
                                           explain that using broader guidelines                   sterile area of each airport terminal.                comply with the requirements. These
                                           with respect to the design, materials and               Airports and airport associations,                    groups argue that airports need
                                           maintenance of service animal relief                    however, advocate that the rule not                   additional time to raise revenue to
                                           areas would allow airports to try new                   specifically mandate that service animal              implement any additional requirements
                                           materials in the future as technology                   relief areas be located in the sterile area           with respect to service animal relief
                                           improves, and would allow airports to                   of an airport. These groups argue that                areas that may be imposed by the rule.
                                           design service animal relief areas based                the determination as to whether to place
                                                                                                                                                         DOT Response
                                           on that airport’s unique geographical                   service animal relief areas in the sterile
                                           location.                                               area of an airport should be made on an                  Having fully considered the
                                              The Department also sought comment                   airport-by-airport basis.                             comments, the Department has decided
                                           on what would be an appropriate                            The Department also sought comment                 that it will not adopt specific
                                           number of service animal relief areas in                on whether the rule should include a                  requirements with respect to the
                                           an airport and how that number should                   provision requiring airports to specify               dimensions, design, materials, and
                                           be determined. For example, should the                  the location of service animal relief                 maintenance of service animal relief
                                           number be determined by the size or                     areas on airport Web sites, maps and/or               areas, with the exception that such
                                           configuration of the airport (e.g., the                 diagrams of the airport, including                    service animal relief areas be wheelchair
                                           number, location, and design of                         whether the relief area is located inside             accessible. While the Department
                                           terminals and concourses) and/or the                    or outside a sterile area. Individual                 specifically mandates in the final rule
                                           amount of time it would take for an                     commenters support requiring airports                 that service animal relief areas be
                                           individual with a disability to reach a                 to specify relief area locations on Web               wheelchair accessible, this requirement,
                                           service animal relief area from any gate                sites, maps and signage, but also suggest             although new to part 27, is already a
                                           within the airport?                                     that airports make braille maps available             requirement that is imposed upon U.S.
                                              The majority of individual                           to individuals with visual impairments                airports by the Americans with
                                           commenters and disability organizations                 to locate service animal relief areas.                Disabilities Act. Nonetheless, the
                                           favored a rule that would require at least              Some individual commenters also                       Department decided to include this
                                           one relief area in each airport terminal.               suggest that the Department establish a               mandate in the final rule to remind U.S.
                                           These commenters also suggest,                          ‘‘universal symbol’’ for service animal               airports of their obligation to ensure that
                                           however, that if the rule were to only                  relief areas, which could be used by                  service animal relief areas are
                                           require one relief area per terminal, the               airports throughout the country to                    wheelchair accessible.
                                           airport should provide either escort                    identify service animal relief areas.                    This final rule, similar to part 382,
                                           service or transportation to service                    Conversely, the Airports Council                      also requires airports to consult with
                                           animal relief areas to expedite trips to                International—North America states that               service animal training organizations
                                           service animal relief areas. A number of                additional direction signage within the               regarding the design, dimensions,
                                           individual commenters opposed using                     terminal building could potentially                   materials and maintenance of service
                                           the amount of time it would take an                     overload passengers and become                        animal relief areas. We expect that most
                                           individual with a disability to reach a                 counterproductive in assisting                        airports will likely choose to work with
                                           relief area from a particular gate as a                 passengers with locating service animal               local chapters of national service animal
                                           barometer for determining the number                    relief areas. The organization reasoned               training organizations to comply with
                                           of required service animal relief areas an              that because carriers provide escorts to              this requirement as those organizations
                                           airport should have, reasoning that                     passengers with service animals, escorts              may be better suited to make specific
                                           walking time varies depending upon the                  who know the location of the service                  suggestions that are tailored to
                                           individual. Some individual                             animal relief areas should be sufficient.             individual airports though many service
                                           commenters, however, did suggest                           Anticipating that its final rule might             animal training organizations can
                                           imposing a blanket standard of one                      include requirements with respect to                  undoubtedly be a useful resource for
                                           service animal relief area per every 15                 service animal relief areas that are more             U.S airports.
                                                                                                   involved than the requirements for U.S.                  With respect to the number of service
                                           gates or at every quarter of a mile.
                                              Finally, with respect to the placement               and foreign carriers that exist in part               animal relief areas required at an
                                           of service animal relief areas, the                     382, the Department solicited comment                 airport, the Department has decided to
                                           Department sought comment on                            in the NPRM on whether any                            require airports to provide at least one
                                           whether service animal relief areas                     requirement that applies to U.S. airports             service animal relief area in each airport
                                           should be located inside or outside the                 should also be applied to U.S. and                    terminal. As proposed in the NPRM, the
                                           sterile 3 area of an airport. The                       foreign carriers. All commenters that                 Department is using airport terminals as
                                                                                                   addressed the Department’s inquiry                    the standard upon which airports must
                                           Department presented this question to
                                                                                                   agreed that any requirement that                      determine the number of required
                                           the public after the Transportation
                                                                                                   applied to U.S. airports should also be               service animal relief areas, rather than
                                           Security Administration (TSA) in May
                                                                                                   applied to both U.S. and foreign                      using the amount of time it would take
                                           2011 revised its guidelines,
                                                                                                   carriers.                                             for an individual with a disability to
                                           ‘‘Recommended Security Guidelines for
                                                                                                      Finally, the NPRM sought comment                   reach a service animal relief area from
                                           Airport Planning, Design and
                                                                                                   on whether the final rule regarding                   a particular gate. The Department notes
                                           Construction,’’ making clear that
                                                                                                   establishing service animal relief areas              that while some individual commenters
                                           airports may provide Service Animal
                                                                                                   should take effect 120 days after its                 and disability organizations suggest that
                                           Relief Areas in sterile areas of the
                                                                                                   publication in the Federal Register.                  we adopt requirements in part 27 that
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                                           airport. There is overwhelming support
                                                                                                   While the majority of individual                      would require escort service to relief
                                           by individual commenters and
                                                                                                   commenters believe that 120 days is an                areas in the event that the Department
                                           disability organizations that at least one
                                                                                                   appropriate amount of time to comply                  decided to adopt the requirement for a
                                             3 The sterile area is the area between the TSA        with the requirements of the rule                     single relief area per terminal, part 382
                                           passenger screening checkpoint and the aircraft         regarding service animal relief areas,                already requires U.S. and foreign air
                                           boarding gates. See 49 CFR 1540.5.                      airports and airport organizations                    carriers to provide, in cooperation with


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                                           46510            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations

                                           U.S. airport operators, escorts to                      is sufficient time for U.S. airports to                     requiring that this method be used.
                                           individuals with disabilities to service                raise the needed revenue 4 and                              Individual commenters suggest,
                                           animal relief areas upon request. See 14                determine the appropriate location as                       however, that in addition to the use of
                                           CFR 382.91(c). As such, the Department                  well as the design of the service animal                    video monitors to communicate with
                                           is not imposing a requirement for U.S.                  relief areas in consultation with service                   individuals with a hearing impairment
                                           airports to provide escort service to                   animal training organizations and in                        throughout the airport, the Department
                                           relief areas.                                           cooperation with airlines.                                  could require airports to install hearing
                                              This final rule does require that                                                                                loops at ticket counters and in the gate
                                           airports not only have at least one relief              Information for Passengers
                                                                                                                                                               areas of airports and LED screens
                                           area per terminal but also that this                       The Department sought comment in                         reserved for the display of essential
                                           service animal relief area, with limited                the NPRM on its proposal to require                         announcements.
                                           exceptions, be located in the sterile area              airport operators to enable high-contrast                      The Department also sought comment
                                           of each airport terminal to ensure that                 captioning on television and audio-                         as to whether it should establish a
                                           individuals with service animals are                    visual displays in U.S. airports, which                     performance standard for providing
                                           able to access service animal relief areas              is a requirement that is imposed upon                       information to individuals with hearing
                                           when traveling, particularly during                     U.S. and foreign carriers in part 382 for                   impairments rather than require airports
                                           layovers. Recognizing that the TSA may                  the portion of the terminal facilities they                 to use a particular medium (e.g., video
                                           prohibit a particular airport from                      own, lease or control at U.S. airports to                   monitors, wireless pagers, erasable
                                           locating a relief area in the sterile area              which passengers have access. The                           boards). Some airport and airport
                                           of a terminal, the rule provides airports               Department also sought comment on                           organization commenters support the
                                           with an exception to this requirement if                whether a thirty-day implementation                         adoption of performance standards
                                           TSA prohibits a particular airport from                 period is adequate.                                         rather than specific requirements, in
                                           locating a relief area in the sterile area              Comments                                                    order to allow airports the flexibility to
                                           of a terminal for security-related                                                                                  determine the most effective way to
                                           reasons. The Department also realizes                     Airport and airport organization                          communicate with passengers and to
                                           that, based on an airport’s configuration,              commenters suggest that the Department                      account for developing technologies.
                                           a relief area in the non-sterile area of an             only require those televisions and                             The Department also asked interested
                                           airport may be more desirable to relief                 audio-visual displays owned or                              persons to comment on whether the
                                           area users. As such, the Department is                  controlled by airports to be subject to                     Department should simply require that
                                           allowing airports the option of placing                 the captioning requirement. Individual                      airports provide the text of the
                                           a relief area in a location other than the              commenters, however, favor a blanket                        announcements made over the public
                                           sterile area of a terminal if a service                 requirement that captioning be enabled                      address system promptly or should
                                           animal training organization, the                       on all televisions throughout the airport.                  instead require that there be
                                           airport, and the carriers in the terminal               Given the non-burdensome nature of                          simultaneous visual transmission of the
                                           in which the relief area will be located                this requirement, the Department                            information. While one airport
                                           agree that a relief area would be better                proposed a thirty-day implementation                        organization supports providing the text
                                           placed outside the terminal’s sterile area              period in the NPRM. All but one of the                      of the announcement promptly, as the
                                           instead of inside the sterile area. The                 nine commenters that submitted                              display of the text usually closely
                                           airport must, however, document and                     comments on this subject agree that 30                      follows announcements made over
                                           retain a record of this agreement.                      days is a sufficient implementation                         public address systems, a disability
                                              The Department decided not to adopt                  period for this requirement, while one                      rights organization supports
                                           a provision in the rule requiring airports              airport commenter suggests a 90 to 120                      simultaneous transmission of the
                                           to specify the location of service animal               day implementation period for larger                        information through public information
                                           relief areas on airport Web sites, on any               airports with more televisions.                             displays.
                                           airport map intended for use by                           The Department sought comment on                             Finally, the Department sought
                                           travelers, and on signage located                       whether it should require U.S. airports                     comment on whether all
                                           throughout the airport. The Department                  to display messages and pages broadcast                     announcements made through the
                                           reasoned that a regulation requiring                    over public address systems on video                        public address system should be
                                           airports, which have already been                       monitors so that persons who are deaf                       displayed in a manner that is accessible
                                           equipped with service animal relief                     or hard-of-hearing do not miss                              to deaf and hard-of-hearing travelers, or
                                           areas for a number of years as a result                 important information available to                          only those announcements that are
                                           of the requirements in Part 382, to                     others at an airport. The Department                        essential. The Department also sought
                                           specify the location of service animal                  also sought comment on whether visual                       comment on the amount of time and the
                                           relief areas is unnecessary as a number                 display of information announced over                       cost involved in establishing such a
                                           of airports already have signage                        the public address system is the best                       system. Individual commenters support
                                           indicating the location of service animal               means to disseminate airport-related                        displaying all announcements in a
                                           relief areas. Airports also generally aim               announcements to passengers with                            manner accessible to deaf and hard-of-
                                           to provide signage in accordance with                   hearing impairments. Some airports and                      hearing travelers, with one commenter
                                           internationally-agreed standards as set                 airport organizations commented that                        suggesting that essential messages
                                           forth in ICAO Annex 9. If the                           while displaying messages on video                          should be given priority over non-
                                           Department finds that there is confusion                monitors is one method of providing                         essential messages. Airports and airport
                                           about the location of service animal                    information to passengers with a                            associations advocate that only essential
                                           relief areas at U.S. airports, it will revisit          hearing impairment, the Department                          messages be displayed in an accessible
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                                           this issue.                                             should not adopt a rule specifically                        manner so as not to overwhelm a
                                              Finally, the Department is providing                                                                             technology system and dilute the
                                                                                                     4 See NPRM wherein the Department estimates
                                           U.S. airports one year to comply with                                                                               information that passengers need. With
                                                                                                   that the initial cost to establish a relief area for each
                                           the requirement to establish at least one               terminal is approximately $5,000 per terminal, with
                                                                                                                                                               respect to the amount of time and cost
                                           service animal relief areas per airport                 low- and high-cost alternatives ranging from $1,000         involved in establishing such a system,
                                           terminal. The Department believes this                  to $10,000.                                                 one individual commenter and one


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                                                            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations                                         46511

                                           disability organization suggest that 30                 enplaning and deplaning passengers                    approaches that maximize net benefits.
                                           days would be a sufficient amount of                    with disabilities.                                    Executive Order 13563 recognizes that
                                           time for airports to establish the system,                                                                    some benefits and costs are difficult to
                                                                                                   Comments
                                           while an airport commenter contends                                                                           quantify and provides that, where
                                           that 30 days is too short a time period                    We received one comment from an                    appropriate and permitted by law,
                                           to establish such a system and suggests                 airport organization in response to our               agencies may consider and discuss
                                           a two-year implementation time period.                  inquiry. This commenter supports                      qualitatively values that are difficult or
                                           Furthermore, one airport commenter                      airports negotiating with foreign carriers            impossible to quantify, including
                                           states that it would cost $100,000 to                   to ensure the availability of lifts. The              equity, human dignity, fairness, and
                                           establish such a system as long as the                  organization reasons that this
                                                                                                                                                         distributive impacts.
                                           capability exists in the airport’s visual               requirement would ensure that all
                                           display software. The airport further                   parties would be held accountable for                    Of the three provisions in the final
                                           explains that the cost to establish such                providing boarding assistance to                      rule, the only element of the final rule
                                           a system would be difficult to determine                passengers.                                           that will involve a substantial cost to
                                           if the airport didn’t have software                        With respect to our last inquiry,                  airports is the requirement that service
                                           capable of displaying visual pages.                     whether the Department should require                 animal relief areas for service animals
                                                                                                   airports to purchase additional lifts, the            be located inside the sterile area of each
                                           DOT’s Response                                          only comment we received was from an                  terminal. The relief area requirement in
                                             After carefully considering the                       airport that opposes adopting such a                  the final rule promotes the
                                           comments the Department received on                     requirement because of the potential                  aforementioned qualitative values by
                                           this subject, we have decided to adopt                  financial impact it could have on                     ensuring equal access to air
                                           the proposed language in the NPRM,                      airports.                                             transportation by passengers with
                                           which closely follows the current                       DOT’s Response                                        disabilities traveling with services
                                           requirements that apply to U.S. and                                                                           animals. In the Department’s view, the
                                           foreign carriers in part 382. As such,                    The Department has considered the                   non-quantifiable benefits associated
                                           airport operators will be required to                   two comments received with respect to                 with requiring at least one relief area per
                                           enable or ensure high-contrast                          the questions it posed regarding
                                                                                                                                                         airport terminal and requiring this
                                           captioning at all times on televisions                  boarding lifts for aircraft. The
                                                                                                                                                         service animal relief area be in the
                                           and other audio-visual displays capable                 Department has decided to adopt the
                                                                                                   proposed language in the NPRM, which                  sterile area of the airport with limited
                                           of displaying captions located in any                                                                         exceptions is wholly consistent with the
                                           gate area, ticketing area, first-class or               requires airports to negotiate with
                                                                                                   foreign carriers, in addition to U.S.                 ACAA’s mandate to eliminate
                                           other passenger lounge provided by a                                                                          discrimination against individuals with
                                           U.S. or foreign carrier, or any common                  carriers, to ensure the provision of lifts,
                                                                                                   ramps and other devices used for                      disabilities in air transportation.
                                           area of the terminal to which passengers
                                           have access. In the case of televisions                 boarding and deplaning where level-                      The primary non-quantifiable benefit
                                           and other audio-visual displays located                 entry boarding is not available. This                 to a passenger with a disability traveling
                                           in space leased by a shop or restaurant,                requirement only imposes the same                     with a service animal is that he or she
                                           the airport operator is obligated to                    requirement for foreign carriers that has             does not have to leave the sterile area
                                           ensure by contract or other means that                  existed for airport operators with                    of the terminal to access the airport’s
                                           the shop or restaurant enables the                      respect to U.S. carriers. Due to the lack             relief area. While the Department does
                                           captioning feature on its televisions and               of commentary from the public, the                    not have sufficient information to
                                           other audio-visual displays in a manner                 Department has decided to refrain from                quantify the value of time savings
                                           that meets this obligation.                             imposing additional requirements on                   associated with requiring that service
                                             The Department decided to adopt the                   airports to purchase additional lifts.                animal relief areas be located in the
                                           language in the NPRM reasoning that                     Regulatory Analyses and Notices                       sterile area of the airport, a number of
                                           the adoption of a rule requiring airports                                                                     commenters to the NPRM commented
                                           to enable the captioning feature is not a               A. Executive Order 12866 (Regulatory
                                                                                                                                                         that they were often forced to create
                                           costly or otherwise onerous requirement                 Planning and Review), Executive Order
                                                                                                   13563 (Improving Regulation and                       itineraries with longer layover times
                                           as most televisions currently in use at                                                                       because of the amount of time it takes
                                           U.S. airports have captioning                           Regulatory Review), and DOT
                                                                                                   Regulatory Policies and Procedures                    for passengers with a disability to locate
                                           capabilities. Notwithstanding this,                                                                           service animal relief areas and the
                                           because the Department received such a                    This action has been determined not                 amount of time it takes to exit the sterile
                                           limited number of comments with                         to be significant under Executive Order               area, relieve a service animal, and pass
                                           respect to its questions regarding how to               12866 and the Department’s Regulatory                 through security again. The Department
                                           best provide information to deaf and                    Policies and Procedures. It has not been
                                                                                                                                                         recognizes that individuals with
                                           hard-of-hearing passengers in airports,                 reviewed by the Office of Management
                                                                                                                                                         disabilities may be prevented from
                                           we have decided not to impose any new                   and Budget in accordance with
                                           requirements on this subject that exceed                                                                      visiting service animal relief areas
                                                                                                   Executive Order 12866 and Executive
                                           the requirements that currently exist                   Order 13563.                                          located outside the sterile area of an
                                           with respect to U.S. and foreign air                      Executive Order 13563 directs                       airport during a layover. Furthermore,
                                           carriers in part 382.                                   agencies to propose or adopt a                        travelers with disabilities that have a
                                                                                                   regulation only upon a reasoned                       layover may not be able to access
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                                           Boarding Lifts for Aircraft                                                                                   landside service animal relief areas due
                                                                                                   determination that its benefits justify its
                                             The Department sought comment as                      costs, tailor the regulation to impose the            to time constraints and disability-related
                                           to whether it should require U.S. airport               least burden on society consistent with               reasons. The new requirement in the
                                           operators to negotiate in good faith with               obtaining the regulatory objectives, and              rule requiring airports to place a relief
                                           foreign carriers to ensure that ramps or                in choosing among alternative                         area in the sterile area of each terminal
                                           mechanical lifts are available for                      regulatory approaches, select those


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                                           46512            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations

                                           of the airport will allow such travelers                this system, we assume that large hubs                is $410,840, discounted at 7%. The
                                           access to service animal relief areas.5                 have an average of 7 terminals; medium                respective annualized value is $38,780.
                                              Other non-quantifiable benefits                      hubs average 5 terminals, small hubs                  This figure is based on the assumption
                                           associated with locating service animal                 average 3 terminals, and non-hubs                     that, initially, captioning will need to be
                                           relief areas in the sterile area of each                average 1 terminal per airport. As a                  enabled on 100% of airport-controlled
                                           airport terminal include the ability for                result, we estimate that 849 terminals                televisions; in subsequent years,
                                           passengers to consider more flight                      would be affected by this service animal              captioning will only need to be
                                           options. Those passengers previously                    relief requirement in the final rule. We              reactivated on 10% per annum of those
                                           limited to selecting itineraries with                   do note that this is a high estimation                television in which captioning was
                                           extended layover periods may consider                   given that some airports may have                     initially activated.
                                           travel itineraries with shorter layover                 already installed service animal relief
                                           times once service animal relief areas                                                                        B. Executive Order 13132 (Federalism)
                                                                                                   areas within the sterile area of the
                                           are located in the sterile area of an                   airport; however, because most service                  This final rule has been analyzed in
                                           airport. In addition, locating service                  animal relief areas currently reside                  accordance with the principles and
                                           animal relief areas in the sterile area                 outside of the sterile area, we expect                criteria contained in Executive Order
                                           would promote independence among                        that most of these terminals would be                 13132 (‘‘Federalism’’). This final rule
                                           those passengers accompanied by                         impacted by the requirements in the                   does not impose any regulation that: (1)
                                           service animals as they may be able to                  final rule.                                           Has substantial direct effects on the
                                           independently locate service animal                        The final regulatory assessment                    States, the relationship between the
                                           relief areas without relying on the                     estimates that the service animal relief              national government and the States, or
                                           assistance of escorts, which are now                    area requirements will cost those 387                 the distribution of power and
                                           commonly used to assist passengers                      airports affected by the rule                         responsibilities among the various
                                           traveling with service animals in                       approximately $88.1 million over 20                   levels of government; or (2) imposes
                                           traversing through the airports and                     years, discounted at 7%. As explained                 substantial direct compliance costs on
                                           exiting and reentering the sterile area                 above, the total cost of installing service           States and local governments. Therefore,
                                           during a layover. Locating service                      animal relief areas varies by airport as              the consultation and funding
                                           animal relief areas in the sterile area                 the cost incurred by an airport will                  requirements of Executive Order 13132
                                           will also reduce the amount of effort                   depend upon the number of terminals in                do not apply.
                                           and discomfort experienced by                           the airport. This cost estimate, however,             C. Executive Order 13084
                                           individuals with disabilities when                      considers the cost of construction and
                                           trying to relieve their service animals                 maintenance of service animal relief                    This final rule has been analyzed in
                                           during a layover.                                       areas and the calculation of the amount               accordance with the principles and
                                              The final rule also offers the benefits              of foregone rent that airports may forfeit            criteria contained in Executive Order
                                           of improved convenience to non-                         by using space in an airport terminal for             13175 (‘‘Consultation and Coordination
                                           disabled persons accompanied by an                      service animal relief areas that,                     with Indian Tribal Governments’’). The
                                           animal or pet while at the airport.                     conceivably, would have been rented                   funding and consultation requirements
                                           Although these benefits are not                         out to restaurants or other vendors. We               of Executive Order 13084 do not apply
                                           encompassed by the rule’s purpose,                      note that the cost of foregone rent and               because this final rule does not
                                           individuals traveling with pets or                      construction materials is also dependent              significantly or uniquely affect the
                                           security dogs trained to detect security                upon airport size as rent space and                   communities of the Indian tribal
                                           threats may also find it convenient to                  materials appear to be more expensive                 governments and does not impose
                                           use service animal relief areas located in              at larger airports. This cost estimate also           substantial direct compliance costs.
                                           the secure area of the airport.                         factors in the cost incurred by airports              D. Regulatory Flexibility Act
                                              As stated above, the final regulatory                from consulting with service animal
                                           assessment estimates that there will be                 training organizations on the design,                   The Regulatory Flexibility Act (5
                                           some cost for airports to implement the                 dimensions, materials, maintenance,                   U.S.C. 601 et seq., as amended by the
                                           service animal relief area requirements                 and location of service animal relief                 Small Business Regulatory Enforcement
                                           in the final rule. The Federal Aviation                 areas.                                                Fairness Act (SBREFA) of 1996),
                                           Administration (FAA) lists 387 airports                    While the final regulatory assessment              requires an agency to review regulations
                                           in the United States. Of these, 29 are                  estimates that there will be some cost                to assess their impact on small entities,
                                           large hubs, 35 are medium hubs, 74 are                  for airports to implement the service                 including small businesses, small
                                           small hubs, and 249 are non-hubs,                       animal relief area requirements in the                nonprofit organizations and small
                                           which are defined as having more than                   final rule, the boarding lift requirement             governmental jurisdictions. Privately
                                           10,000 passenger enplanements per year                  and the captioning requirement are                    owned airports with annual revenues
                                           but less than 0.05% of the overall total                expected to have minimal financial                    that do not exceed $32.5 million are
                                           enplanements. As we explained in the                    impact on airports. The requirements in               considered small businesses by the size
                                           NPRM, there is no consistent method for                 the final rule related to lifts will not              standards created by the Small Business
                                           assigning a number of terminals to an                   require airports to purchase additional               Administration. Furthermore, publicly
                                           airport given the widely divergent plans                lifts because the airports with 10,000 or             owned airports are categorized as small
                                           for airports. Notwithstanding, we were                  more enplanements will already have                   entities if they are owned by a
                                           able to use the airport category defined                lifts available as a result of the existing           jurisdiction with fewer than 50,000
                                           by the FAA in terms of the number of                    agreements between airports and U.S.                  inhabitants. In light of this standard, we
                                           enplanements to estimate the number of                  carriers requiring the availability of lifts          estimate that approximately 55 of the
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                                           terminals in a given airport. Based on                  at those airports.                                    387 airports affected by the final rule are
                                                                                                      There is, however, a cost associated               considered small entities. Therefore, the
                                             5 See the Transportation Security
                                                                                                   with the enabling of captioning on                    Department has determined that this
                                           Administration’s (TSA) Recommended Security             airport-controlled televisions. The                   rule will have an impact on some small
                                           Guidelines for Airport Planning, Design and
                                           Construction, May of 2011. http://www.tsa.gov/          estimated total present value over 20                 entities. However, the Department has
                                           assets/pdf/airport_security_design_guidelines.pdf.      years to enable captioning on television              determined that the impact on entities


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                                                            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations                                         46513

                                           affected by the rule will not be                        require service animal relief areas and                  (2) Airports must establish at least one
                                           significant. We estimate that the cost of               captioning of televisions and audio-                  relief area in each airport terminal;
                                           constructing and maintaining service                    visual displays. The Department does                     (3) Airports must establish the relief
                                           animal relief areas at those 55 airports,               not anticipate any environmental                      area required by paragrah (h)(2) of this
                                           assuming that those airports contain                    impacts, and there are no extraordinary               section in the sterile area of each airport
                                           only 1 terminal, is approximately $4                    circumstances present in connection                   terminal unless:
                                           million over 20 years at a 7% discount                  with this rulemaking.                                    (i) The Transportation Security
                                           rate. Considering that the combined                                                                           Administration prohibits the airport
                                           annual revenue of small-hub and non-                    List of Subjects in 49 CFR Part 27                    from locating a relief area in the sterile
                                           hub airports in 2013 alone was $2.4                       Airports, Civil rights, Individuals                 area, or
                                           billion, the costs associated with this                 with disabilities, Reporting and                         (ii) A service animal training
                                           rule will not be significant.                           recordkeeping requirements.                           organization, the airport, and the
                                                                                                                                                         carriers in the terminal in which the
                                           E. Paperwork Reduction Act                                For the reasons set forth in the                    relief area will be located agree that a
                                                                                                   preamble, the Department of                           relief area would be better placed
                                             Under the Paperwork Reduction Act
                                           of 1995 (PRA), a Federal agency may not                 Transportation is amending 49 CFR part                outside the terminal’s sterile area. In
                                           conduct or sponsor, and a person is not                 27 as follows:                                        that event, the airport must retain
                                           required to respond to, a collection of                 PART 27—NONDISCRIMINATION ON                          documentation evidencing the
                                           information unless it displays a valid                  THE BASIS OF DISABILITY IN                            recommendation that the relief area be
                                           control number assigned by the Office of                PROGRAMS OR ACTIVITIES                                located outside of the sterile area; and
                                           Management and Budget (OMB) (Pub. L.                    RECEIVING FEDERAL FINANCIAL                              (4) To the extent airports have
                                           104–13, 44 U.S.C. 3501 et seq.). The                    ASSISTANCE                                            established service animal relief areas
                                           Department may not impose a penalty                                                                           prior to the effective date of this
                                           on persons for violating information                    ■ 1. The authority citation for Part 27               paragraph:
                                           collection requirements when an                         continues to read as follows:                            (i) Airports that have not consulted
                                           information collection required to have                                                                       with a service animal training
                                                                                                     Authority: Sec. 504 of the Rehabilitation           organization shall consult with one or
                                           a current OMB control number does not                   Act of 1973, as amended (29 U.S.C. 794); sec.
                                           have one.                                                                                                     more such organizations regarding the
                                                                                                   16(a) and (d) of the Federal Transit Act of
                                             This final rule does not adopt any                    1964, as amended (49 U.S.C. 5310(a) and (f);          sufficiency of all existing service animal
                                           new information collection                              sec. 165(b) of the Federal-Aid Highway Act            relief areas,
                                           requirements subject to the Paperwork                   of 1973, as amended (23 U.S.C. 142 nt.).                 (ii) Airports shall meet the
                                           Reduction Act (PRA).                                                                                          requirements of this section August 4,
                                                                                                   ■ 2. In § 27.3, paragraph (b) is revised to           2016.
                                           F. Unfunded Mandates Reform Act                         read as follows:                                         (i) High-contrast captioning
                                             The Department has determined that                    § 27.3    Applicability.
                                                                                                                                                         (captioning that is at least as easy to
                                           the requirements of Title II of the                                                                           read as white letters on a consistent
                                           Unfunded Mandates Reform Act of 1995                    *      *     *     *     *                            black background) on television and
                                           do not apply to this notice.                               (b) Design, construction, or alteration            audio-visual displays. This paragraph
                                                                                                   of buildings or other fixed facilities by             applies to airports with 10,000 or more
                                           G. National Environmental Policy Act                    public entities subject to part 37 of this            annual enplanements.
                                              The Department has analyzed the                      title shall be in conformance with                       (1) Airport operators must enable or
                                           environmental impacts of this proposed                  appendices B and D of 36 CFR part                     ensure high-contrast captioning at all
                                           action pursuant to the National                         1191, as modified by appendix A to part               times on all televisions and other audio-
                                           Environmental Policy Act of 1969                        37 of this title. All other entities subject          visual displays that are capable of
                                           (NEPA) (42 U.S.C. 4321 et seq.) and has                 to section 504 shall design, construct, or            displaying captions and that are located
                                           determined that it is categorically                     alter buildings, or other fixed facilities,           in any gate area, ticketing area, first-
                                           excluded pursuant to DOT Order                          in conformance with appendices B and                  class or other passenger lounge
                                           5610.1C, Procedures for Considering                     D of 36 CFR part 1191, as modified by                 provided by a U.S. or foreign carrier, or
                                           Environmental Impacts (44 FR 56420,                     appendix A to part 37 of this title.                  any common area of the terminal to
                                           Oct. 1, 1979). Categorical exclusions are               ■ 3. In § 27.71, paragraphs (h) and (i) are           which any passengers have access and
                                           actions identified in an agency’s NEPA                  added to read as follows:                             that are owned, leased, or controlled by
                                           implementing procedures that do not                                                                           the airport.
                                           normally have a significant impact on                   § 27.71    Airport facilities.                           (2) With respect to any televisions and
                                           the environment and therefore do not                    *      *    *      *     *                            other audio-visual displays located in
                                           require either an environmental                           (h) Service animal relief areas. Each               any gate area, ticketing area, first-class
                                           assessment (EA) or environmental                        airport with 10,000 or more annual                    or other passenger lounge provided by
                                           impact statement (EIS). See 40 CFR                      enplanements shall cooperate with                     a U.S. or foreign carrier, or any common
                                           1508.4. In analyzing the applicability of               airlines that own, lease, or control                  area of the terminal to which any
                                           a categorical exclusion, the agency must                terminal facilities at that airport to                passengers have access that provide
                                           also consider whether extraordinary                     provide wheelchair accessible animal                  passengers with safety briefings,
                                           circumstances are present that would                    relief areas for service animals that                 information, or entertainment that do
                                           warrant the preparation of an EA or EIS.                accompany passengers departing,                       not have high-contrast captioning
                                           Id. Paragraph 3.c.6.i of DOT Order                      connecting, or arriving at the airport                capability, an airport operator must
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                                           5610.1C categorically excludes                          subject to the following requirements:                replace or ensure the replacement of
                                           ‘‘[a]ctions relating to consumer                          (1) Airports must consult with one or               these devices with equipment that does
                                           protection, including regulations.’’ The                more service animal training                          have such capability whenever such
                                           purpose of this rulemaking to amend the                 organizations regarding the design,                   equipment is replaced in the normal
                                           Department’s regulations implementing                   dimensions, materials and maintenance                 course of operations and/or whenever
                                           section 504 of the Rehabilitation Act to                of service animal relief areas;                       areas of the terminal in which such


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                                           46514            Federal Register / Vol. 80, No. 150 / Wednesday, August 5, 2015 / Rules and Regulations

                                           equipment is located undergo                            agreement with the foreign carrier                      (g) In the event that airport personnel
                                           substantial renovation or expansion.                    allocating responsibility for meeting the             are involved in providing boarding
                                              (3) If an airport installs new                       boarding and deplaning assistance                     assistance, the airport shall ensure that
                                           televisions and other audio-visual                      requirements of this section between or               they are trained to proficiency in the use
                                           displays for passenger safety briefings,                among the parties. The agreement shall                of the boarding assistance equipment
                                           information, or entertainment on or after               be made available, on request, to                     used at the airport and appropriate
                                           October 5, 2015, such equipment must                    representatives of the Department of                  boarding assistance procedures that
                                           have high-contrast captioning                           Transportation.                                       safeguard the safety and dignity of
                                           capability.                                                (1) The agreement shall provide that               passengers.
                                           *      *      *    *     *                              all actions necessary to ensure                         Issued this day of July 29, 2015, in
                                           ■ 4. Revise § 27.72 to read as follows:
                                                                                                   accessible boarding and deplaning for                 Washington, DC.
                                                                                                   passengers with disabilities are                      Anthony R. Foxx,
                                           § 27.72   Boarding assistance for aircraft.             completed as soon as practicable, but no              Secretary of Transportation.
                                              (a) This section applies to airports                 later than December 3, 2015.
                                                                                                                                                         [FR Doc. 2015–19078 Filed 8–4–15; 8:45 am]
                                           with 10,000 or more annual                                 (2) All airport operators and foreign
                                                                                                                                                         BILLING CODE 4910–9X–P
                                           enplanements.                                           carriers involved are jointly and
                                              (b) Airports shall, in cooperation with              severally responsible for the timely and
                                           carriers serving the airports, provide                  complete implementation of the                        DEPARTMENT OF TRANSPORTATION
                                           boarding assistance to individuals with                 agreement.
                                           disabilities using mechanical lifts,                       (3) The agreement shall ensure that all            Federal Transit Administration
                                           ramps, or other devices that do not                     lifts and other accessibility equipment
                                           require employees to lift or carry                      are maintained in proper working                      49 CFR Part 611
                                           passengers up stairs. This section                      condition.
                                                                                                      (e) Boarding assistance agreements                 [Docket No. FTA–2015–0007]
                                           applies to all aircraft with a passenger
                                           capacity of 19 or more passenger seats,                 required in paragraphs (c) and (d) of this            RIN 2132–ZA03
                                           except as provided in paragraph (e) of                  section are not required to apply to the
                                           this section. Paragraph (c) of this section             following situations:                                 Notice of Availability of Final Interim
                                           applies to U.S. carriers and paragraph                     (1) Access to float planes;                        Policy Guidance for the Capital
                                           (d) of this section applies to foreign                     (2) Access to the following 19-seat                Investment Grant Program
                                           carriers.                                               capacity aircraft models: The Fairchild
                                                                                                   Metro, the Jetstream 31 and 32, the                   AGENCY:  Federal Transit Administration
                                              (c) Each airport operator shall
                                                                                                   Beech 1900 (C and D models), and the                  (FTA), DOT.
                                           negotiate in good faith with each U.S.
                                           carrier serving the airport concerning                  Embraer EMB–120;                                      ACTION: Notice of availability of final
                                           the acquisition and use of boarding                        (3) Access to any other aircraft model             interim policy guidance.
                                           assistance devices to ensure the                        determined by the Department of
                                                                                                                                                         SUMMARY:    The Federal Transit
                                           provision of mechanical lifts, ramps, or                Transportation to be unsuitable for
                                                                                                                                                         Administration (FTA) is announcing the
                                           other devices for boarding and                          boarding and deplaning assistance by
                                                                                                                                                         availability of final interim policy
                                           deplaning where level-entry loading                     lift, ramp, or other suitable device. The
                                                                                                                                                         guidance on the Capital Investment
                                           bridges are not available. The airport                  Department will make such a
                                                                                                                                                         Grant (‘‘CIG’’) program. The final
                                           operator must have a written, signed                    determination if it concludes that—
                                                                                                                                                         interim guidance has been placed both
                                           agreement with each U.S. carrier                           (i) No existing boarding and
                                                                                                                                                         in the docket and on FTA’s Web site. In
                                           allocating responsibility for meeting the               deplaning assistance device on the
                                                                                                                                                         brief, the policy guidance that FTA
                                           boarding and deplaning assistance                       market will accommodate the aircraft
                                                                                                                                                         periodically issues on the CIG program
                                           requirements of this section between or                 without significant risk of serious
                                                                                                                                                         complements the FTA regulations that
                                           among the parties. The agreement shall                  damage to the aircraft or injury to
                                                                                                                                                         govern the program. The regulations set
                                           be made available, on request, to                       passengers or employees, or
                                                                                                                                                         forth the process that grant applicants
                                           representatives of the Department of                       (ii) Internal barriers are present in the          must follow to be eligible for
                                           Transportation.                                         aircraft that would preclude passengers               discretionary funding under the CIG
                                              (1) All airport operators and U.S.                   who use a boarding or aisle chair from                program. The policy guidance provides
                                           carriers involved are jointly and                       reaching a non-exit row seat.                         a greater level of detail about the
                                           severally responsible for the timely and                   (f) When level-entry boarding and                  methods FTA uses to apply the
                                           complete implementation of the                          deplaning assistance is not required to               evaluation criteria and the sequential
                                           agreement.                                              be provided under paragraph (e) of this               steps a sponsor must follow in
                                              (2) The agreement shall ensure that all              section, or cannot be provided as                     developing a project.
                                           lifts and other accessibility equipment                 required by paragraphs (b), (c), and (d)
                                                                                                                                                         DATES: This final policy guidance is
                                           are maintained in proper working                        of this section (e.g., because of
                                           condition.                                              mechanical problems with a lift),                     effective August 5, 2015.
                                              (d) Each airport operator shall                      boarding assistance shall be provided by              FOR FURTHER INFORMATION CONTACT:
                                           negotiate in good faith with each foreign               any available means to which the                      Elizabeth Day, FTA Office of Planning
                                           carrier serving the airport concerning                  passenger consents. However, hand-                    and Environment, telephone (202) 366–
                                           the acquisition and use of boarding                     carrying (i.e., directly picking up the               5159 or Elizabeth.Day@dot.gov.
                                           assistance devices to ensure the                        passenger’s body in the arms of one or                SUPPLEMENTARY INFORMATION: Pursuant
Lhorne on DSK7TPTVN1PROD with RULES




                                           provision of mechanical lifts, ramps, or                more carrier personnel to effect a level              to 49 U.S.C. 5309(g)(5), FTA is required
                                           other devices for boarding and                          change the passenger needs to enter or                to publish policy guidance on the CIG
                                           deplaning where level-entry loading                     leave the aircraft) must never be used,               program each time the agency makes
                                           bridges are not available. The airport                  even if the passenger consents, unless                significant changes to the process and/
                                           operator shall, by no later than                        this is the only way of evacuating the                or evaluation criteria, and in any event,
                                           November 3, 2015, sign a written                        individual in the event of an emergency.              at least once every two years. Also, FTA


                                      VerDate Sep<11>2014   14:23 Aug 04, 2015   Jkt 235001   PO 00000   Frm 00030   Fmt 4700   Sfmt 4700   E:\FR\FM\05AUR1.SGM   05AUR1



Document Created: 2018-02-23 10:53:17
Document Modified: 2018-02-23 10:53:17
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesThis rule is effective October 5, 2015.
ContactMaegan L. Johnson, Senior Trial Attorney, Office of the Assistant General Counsel for Aviation Enforcement and Proceedings, Department of Transportation, 1200 New Jersey Avenue SE., Room W96-409, Washington, DC 20590, (202) 366-9342. You may also contact Blane A. Workie, Assistant General Counsel for Aviation Enforcement and Proceedings, Department of Transportation, 1200 New Jersey Avenue SE., Room W96-464, Washington, DC 20590, (202) 366-9342. Arrangements to receive this notice in an alternative format may be made by contacting the above named individuals.
FR Citation80 FR 46508 
RIN Number2105-AD91
CFR AssociatedAirports; Civil Rights; Individuals with Disabilities and Reporting and Recordkeeping Requirements

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