80_FR_50164 80 FR 50005 - Agency Information Collection Activities: Proposed Collection; Comment Request

80 FR 50005 - Agency Information Collection Activities: Proposed Collection; Comment Request

DEPARTMENT OF HEALTH AND HUMAN SERVICES
Agency for Healthcare Research and Quality

Federal Register Volume 80, Issue 159 (August 18, 2015)

Page Range50005-50008
FR Document2015-20359

This notice announces the intention of the Agency for Healthcare Research and Quality (AHRQ) to request that the Office of Management and Budget (OMB) approve the proposed information collection project: ``Pilot Test of the Proposed Hospital Survey on Patient Safety Culture Version 2.0.'' In accordance with the Paperwork Reduction Act, 44 U.S.C. 3501-3521, AHRQ invites the public to comment on this proposed information collection. This proposed information collection was previously published in the Federal Register on May 7, 2015 and allowed 60 days for public comment. AHRQ received one comment of substance. The purpose of this notice is to allow an additional 30 days for public comment.

Federal Register, Volume 80 Issue 159 (Tuesday, August 18, 2015)
[Federal Register Volume 80, Number 159 (Tuesday, August 18, 2015)]
[Notices]
[Pages 50005-50008]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-20359]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Agency for Healthcare Research and Quality


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Agency for Healthcare Research and Quality, HHS.

ACTION: Notice.

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SUMMARY: This notice announces the intention of the Agency for 
Healthcare Research and Quality (AHRQ) to request that the Office of 
Management and Budget (OMB) approve the proposed information collection 
project: ``Pilot Test of the Proposed Hospital Survey on Patient Safety 
Culture Version 2.0.'' In accordance with the Paperwork Reduction Act, 
44 U.S.C. 3501-3521, AHRQ invites the public to comment on this 
proposed information collection.
    This proposed information collection was previously published in 
the Federal Register on May 7, 2015 and allowed 60 days for public 
comment. AHRQ received one comment of substance. The purpose of this 
notice is to allow an additional 30 days for public comment.

DATES: Comments on this notice must be received by September 17, 2015.

ADDRESSES: Written comments should be submitted to: AHRQ's OMB Desk 
Officer by fax at (202) 395-6974 (attention: AHRQ's desk officer) or by 
email at [email protected] (attention: AHRQ's desk officer).

FOR FURTHER INFORMATION CONTACT: Doris Lefkowitz, AHRQ Reports 
Clearance Officer, (301) 427-1477, or by email at 
[email protected].

SUPPLEMENTARY INFORMATION: 

Pilot Test of the Proposed Hospital Survey on Patient Safety Culture 
Version 2.0

Proposed Project

    In 2004, AHRQ developed and published a measurement tool to assess 
the culture of patient safety in hospitals (OMB control no. 0935-0115). 
The Hospital Survey on Patient Safety Culture (HSOPS) is a survey of 
providers and staff that can be implemented by hospitals to identify 
strengths and areas for patient safety culture improvement as well as 
raise awareness about patient safety. When conducted routinely, the 
survey can be used to examine trends in patient safety culture over 
time and evaluate the cultural impact of patient safety initiatives and 
interventions. The data can also be used to make comparisons across 
hospital units. AHRQ also produced a survey user's guide to assist 
hospitals in conducting the survey successfully. The guide addresses 
issues such as which providers and staff should complete the survey, 
how to select a sample of hospital providers and staff, how to 
administer the questionnaire, and how to analyze and report on the 
resulting data.
    Since 2004, thousands of hospitals within the U.S. and 
internationally have implemented the survey. In response to requests 
for comparative data from other hospitals, AHRQ funded the development 
of a comparative database on the survey in 2006 (OMB control no. 0935-
0162). The database is currently compiled every two years, using the 
latest data provided by participating hospitals (and retaining 
submitted data for no more than 2 years). Reports describing the 
findings from analysis of the database are made available on the AHRQ 
Web site to assist hospitals in comparing their results. The 2014 
database contains data from 405,281 hospital provider and staff 
respondents within 653 participating hospitals. The 2014 User 
Comparative Database Report presents results by hospital 
characteristics (e.g., number of beds, teaching status, geographic 
location) and respondent characteristics (e.g., position type, work 
area/unit).
    The survey constructed in 2004 remains in use today, more than 10 
years after its initial launch. Since the launch of HSOPS, AHRQ has 
funded development of patient safety culture surveys for other 
settings. In 2008, surveys were published for outpatient medical 
offices (OMB control no. 0935-0131) and nursing homes (OMB control no. 
0935-0132). In 2012, a survey for community pharmacies (OMB control no. 
0935-0183) was released. Surveys for each setting built upon the 
strengths of HSOPS but improved and updated items where appropriate.
    Users of HSOPS have provided feedback over the years suggesting 
that changes to the instrument would be valuable and welcomed. The 
comparative database registrants provided feedback about potential 
changes in 2013, and telephone interviews were conducted with 8 current 
survey users and vendors to gain an in-depth understanding of their 
thoughts on the current survey and possible changes. As a result of 
this feedback, the Hospital Survey on Patient Safety Culture Version 
2.0 (HSOPS 2.0) is being constructed with the following 8 objectives in 
mind.
    (1) Shift to a Just Culture framework for understanding responses 
to errors. In the original HSOPS, questions around responses to errors 
were negatively worded to detect a ``culture of blame'' in 
organizations. For example, respondents evaluated the extent to which 
errors were held against them and whether it felt as though the person 
was being written up rather than the problem. In contrast, a Just 
Culture framework emphasizes learning from mistakes, providing a safe 
environment for reporting errors, and utilizing a balanced approach to 
errors that considers both system and individual behavioral reasons as 
causes for errors. New items will be constructed in HSOPS 2.0 to 
capture the extent to which positive responses to error consistent with 
a Just Culture framework are present in an organization. For example, 
respondents will be asked to evaluate the extent to which the 
organization tries to understand the factors that lead to patient 
safety errors.
    (2) Reduce the number of negatively worded items. The original 
HSOPS had negatively worded items. For example, respondents are asked 
whether there are ``patient safety problems in this unit'' (negatively 
worded). Using some negatively worded items was intended

[[Page 50006]]

to reduce social desirability and acquiescence biases and identify 
individuals not giving the survey their full attention (e.g., 
``straight-lining,'' or providing the same answer for every item, 
regardless of positive or negative wording). However, many users have 
indicated that respondents sometimes had difficultly correctly 
interpreting and responding to the negatively worded items. Therefore, 
many survey users recommended that the number of negatively worded 
items should be reduced, but they did not recommend removing all of 
these items as they felt a mixture of items helps keep respondents 
engaged.
    (3) Add a ``Does not apply/Don't know'' response option. Analysis 
of the Comparative Database data found that a percentage of respondents 
selects ``neither agree nor disagree'' on many items when they really 
should have answered ``Does not apply/Don't know''. While some portion 
of respondents will always have neutral feelings about a statement, in 
some cases a respondent will select a neutral response to an item 
because they do not have experience in that area or the item does not 
apply to their position. Addition of a ``does not apply/don't know'' 
response option should reduce neutral responses to an item in cases 
where the item is not relevant for a respondent, providing more 
statistical variability in responses. Recognizing these issues, the 
other AHRQ Surveys on Patient Safety Culture all have a fifth ``Does 
not apply/Don't know'' response option.
    (4) Reword unclear or difficult-to-translate items. HSOPS was 
originally designed for use in U.S. hospitals, but it has since been 
translated into languages other than English. Some HSOPS items use 
idiomatic expressions that do not translate well, such as ``things fall 
between the cracks'' and ``the person is being written up.'' Other 
items have words that are complex or may mean different things to 
different people, such as ``sacrifice'' and ``overlook.'' HSOPS 2.0 
uses more universal phrases which can be accurately translated and have 
more consistent meaning across respondents, some of whom are non-
clinical staff. A related change across many items is use of the word 
``we'' rather than ``staff.'' It may be unclear to respondents whether 
providers such as physicians, residents, and interns qualify as 
``staff,'' while ``we'' invites a more inclusive view of those in the 
hospital or unit.
    (5) Reword items to be more applicable to physicians and non-
clinical staff. Users have indicated that the wording of some of the 
items makes it awkward for physicians to answer. For example, the 
section that asks about ``Your Supervisor/Manager'' does not apply well 
to physicians who report to a clinical leader but not to a manager per 
se. In addition, some items were difficult for non-clinical staff to 
answer. For example, the item ``We have patient safety problems in this 
unit'' may not be relevant for staff, who do not have direct 
interaction with patients (e.g., IT staff).
    (6) Align the HSOPS survey with AHRQ patient safety culture surveys 
for other settings. The development of patient safety culture surveys 
for other settings provided opportunities to test new items and 
refinements of original HSOPS items. Many of these items have performed 
well for other settings and are relevant to the hospital setting. In 
addition, standardizing items across the patient safety culture surveys 
would allow cross-setting comparisons that are not currently possible.
    (7) Reduce survey length. To increase response rates and reduce the 
survey administration burden for hospitals, the revised survey is 
intended to be shorter than the original instrument. Some of the 
original items have relatively low variability and therefore contribute 
little to discrimination between positive and negative assessment of 
patient safety culture. However, the need for careful testing of 
alternative questions means that the initial draft of the revised or 
2.0 survey is slightly longer than the original. Through cognitive 
interviewing, pilot testing, and expert review, we will identify items 
that can be deleted, resulting in a shorter final instrument.
    (8) Investigate supplemental items/composites. Develop a set of 
supplemental items for the HSOPS 2.0 survey pertaining to Health 
Information Technology (Health IT).
    Further details about the specific changes by composite and at the 
item level can be found on the AHRQ Web site at: http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/update/index.html.
    The draft 2.0 version of the instrument has undergone preliminary 
cognitive testing with 9 hospital physicians and staff members as well 
as review by a Technical Expert Panel (TEP).
    This research has the following goals:
    (1) Test cognitively with individual respondents the items in a) 
the draft HSOPS 2.0 survey and b) HSOPS 2.0 supplemental item set 
assessing Health IT Patient Safety. Cognitive testing will be conducted 
in English and Spanish.
    (2) Conduct data collection as follows:
    a. A combined pilot test and bridge study for the draft HSOPS 2.0 
in 40 hospitals and modify the questionnaire as necessary. The pilot 
test component will entail administering the draft 2.0 version to 
determine which items to retain. The bridge study component will entail 
administering the original HSOPS in addition to the draft HSOPS 2.0 
version to provide guidance to hospitals in understanding changes in 
their scores resulting from the new instrument versus changes resulting 
from true changes in culture.
    b. The pilot testing of the supplemental item set will be conducted 
with the same hospitals and respondents as the pilot test for the draft 
HSOPS 2.0. These supplemental items will be added to the draft HSOPS 
2.0 survey for pilot testing.
    (3) Engage a TEP in review of pilot results and finalize the 
questionnaire and supplemental item set.
    (4) Make the final HSOPS 2.0 survey and the supplemental items 
publicly available.
    This work is being conducted by AHRQ through its contractor, 
Westat, pursuant to AHRQ's statutory authority to conduct and support 
research on health care and on systems for the delivery of such care, 
including activities with respect to the quality, effectiveness, 
efficiency, appropriateness and value of health care services and with 
respect to quality measurement and improvement. 42 U.S.C. 299a(a)(1) 
and (2).

Method of Collection

    Cognitive interviews--The purpose of these interviews is to 
understand the cognitive processes respondents engage in when answering 
each item on the survey, which will aid in refining the survey 
instrument. These interviews will be conducted with a mix of hospital 
personnel, including physicians, nurses, and other types of staff (from 
dietitians to housekeepers).
    Draft HSOPS 2.0--Cognitive interviews have already been conducted 
with 9 respondents to inform development of the current draft HSOPS 
2.0. Up to three additional rounds of interviews will be conducted by 
telephone with a total of 27 respondents (nine respondents each round). 
The instrument will be translated into Spanish and another round of 
cognitive interviews will be conducted with nine Spanish-speaking 
respondents for a total of up to 36 respondents across all four rounds. 
A cognitive interview guide will be used for all rounds.
    Supplemental Items--Up to three rounds of interviews will be 
conducted by telephone for a total of 27 respondents (nine respondents 
each round). The supplemental items will be

[[Page 50007]]

translated into Spanish and another round of cognitive interviews will 
be conducted with nine Spanish-speaking respondents for a total of up 
to 36 respondents across all four rounds. A cognitive interview guide 
will be used for all rounds.
    (1) Feedback obtained from the first round of interviews for the 
draft HSOPS 2.0 and the supplemental items will be used to refine the 
items. The results of Round 1 testing, along with the proposed 
revisions, will be reviewed with a TEP prior to commencing with Rounds 
2 and/or 3 testing. In total, up to 72 cognitive interviews will be 
conducted to refine the draft HSOPS 2.0 and supplemental items for 
pilot testing.
    (2) Pilot test and bridge study--There will be one data collection 
effort which will provide data for the pilot test and the bridge study. 
The pilot test of the draft HSOPS 2.0 and supplemental items will allow 
the assessment of the psychometric properties of the items and 
composites. We will assess the variability, reliability, factor 
structure and construct validity of the draft HSOPS 2.0 and 
supplemental items and composites, allowing for their further 
refinement. The draft HSOPS 2.0 survey and supplemental items will be 
pilot tested with hospital personnel in approximately 40 hospitals to 
facilitate multilevel analysis of the data. Approximately 500 providers 
and staff will be sampled from each hospital, with 250 receiving HSOPS 
2.0 with supplemental items for the pilot test and 250 receiving the 
original HSOPS for the bridge study comparisons. A hospital point of 
contact will be recruited in each hospital to publicize the survey and 
assemble a list of sampled providers and staff. Providers and staff 
will receive notification of the survey and reminders via email and the 
web-based survey will be fielded entirely online.
    The goal of the bridge study will be to provide users with guidance 
on how their new results will compare with results from the original 
HSOPS survey. Although users have requested that the HSOPS survey be 
revised, they are also concerned about their ability to trend results 
with data from prior years. Fielding a bridge study is not 
unprecedented. For example, a similar bridge study was conducted during 
the 1994 redesign of the Census Bureau's Current Population Survey 
(CPS). In the CPS bridge study, an additional 12,000 households were 
added to the survey's monthly rotation schedule between July 1992 and 
December 1993. The added households received the redesigned version of 
the instrument. Thus, the CPS fielded both the revised and the original 
versions of the instrument simultaneously. One of the most important 
results of the CPS bridge study was the development of metrics that 
allowed estimates of change that were due to the changes in the 
instrument. These metrics were used to adjust the estimates produced by 
the revised CPS instrument. As a result of the study, key labor force 
metrics such as the unemployment rate could be trended accurately after 
the instrument's redesign.
    We propose to conduct a similarly constructed bridge study in which 
sampled providers and staff take either the draft HSOPS 2.0 or original 
versions of HSOPS. As noted above, a split ballot design will be used 
in which half of sampled providers and staff in each hospital receive 
the original HSOPS (N=250) and the other half receive the draft HSOPS 
2.0 (N=250). This bridge study is designed to produce metrics of change 
that are attributable to the changed survey instrument. The number of 
hospitals and sampled providers and staff for this data collection 
effort was calculated to ensure the statistical power needed to detect 
relatively small differences in scores (3 percentage points).
    (3) TEP feedback--A TEP has been assembled to provide input to 
guide patient safety culture survey product development and has been 
convened to discuss the proposed changes to the HSOPS survey and 
supplemental items. Upon completion of the pilot test, results will be 
reviewed with the TEP and the survey will be finalized. This TEP 
activity does not impose a burden on the public and is therefore not 
included in the burden estimates in Exhibits 1 and 2.
    (4) Dissemination activities--The final HSOPS 2.0 instrument and 
supplemental items will be made publicly available through the AHRQ Web 
site. A report from the bridge study will also be made public as a 
resource to hospitals making the transition to the new survey. This 
dissemination activity does not impose a burden on the public and is 
therefore not included in the burden estimates in Exhibits 1 and 2.

Estimated Annual Respondent Burden

    Exhibit 1 shows the estimated annualized burden hours for the 
participants' time to take part in this research. Cognitive interviews 
for the draft HSOPS 2.0 will be conducted with 36 individuals and will 
take about one hour and 30 minutes to complete. Cognitive interviews 
for the supplemental items will be conducted with 36 individuals and 
take about one hour to complete. We will recruit 40 hospitals for the 
pilot test and bridge study, sampling approximately 500 staff members 
in each (250 taking the original survey and 250 taking the HSOPS 2.0 
and supplemental item set). Because we require such a large sample 
within each hospital, we will target only hospitals with 49 or more 
beds. For hospitals with fewer than 500 providers and staff, we will 
conduct a census in the hospital (assuming on average 375 providers and 
staff in these hospitals this will yield a total of 18,375 sample 
members assuming all 40 hospitals participate. Assuming a response rate 
of 50 percent, this will yield a total of 9,188 completed 
questionnaires. The total annualized burden is estimated to be 2,387 
hours.
    Exhibit 2 shows the estimated annualized cost burden associated 
with the participants' time to take part in this research. The total 
cost burden is estimated to be $83,533.26.


                                  Exhibit 1--Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                Number of         Hours per       Total burden
                    Form name/activity                         respondents        response            hours
----------------------------------------------------------------------------------------------------------------
Cognitive interviews--HSOPS 2.0...........................                36               1.5                54
Cognitive interviews--Supplemental Items..................                36               1.0                36
Pilot test and bridge study...............................             9,188              0.25             2,297
                                                           -----------------------------------------------------
    Total.................................................             9,260                na             2,387
----------------------------------------------------------------------------------------------------------------


[[Page 50008]]


                                   Exhibit 2--Estimated Annualized Cost Burden
----------------------------------------------------------------------------------------------------------------
                                                              Total burden     Average hourly      Total cost
                    Form name/activity                            hours          wage rate *         burden
----------------------------------------------------------------------------------------------------------------
Cognitive interviews (HSOPS 2.0 and supplemental items)...                90        \a\ $35.38         $3,184.20
Pilot test and bridge study...............................             2,297         \b\ 34.98         80,349.06
                                                           -----------------------------------------------------
    Total.................................................             2,387                na         83,533.26
----------------------------------------------------------------------------------------------------------------
\a\ Based on the weighted average hourly wage in hospitals for one physician (29-1060; $101.53), one registered
  nurse (29-1141; $30.22), one general and operations manager (11-1021; $52.64), and six clinical lab techs (29-
  2010; $22.34) whose hourly wage is meant to represent wages for other hospital employees who may participate
  in cognitive interviews
\b\ Based on the weighted average hourly wage in hospitals for 1,981 registered nurses, 209 clinical lab techs,
  176 physicians and surgeons, and 21 general and operations managers
* National Industry-Specific Occupational Employment and Wage Estimates, May 2013, from the Bureau of Labor
  Statistics (available at http://www.bls.gov/oes/current/naics4_621100.htm [for general medical and surgical
  hospitals, NAICS 622100]).

Request for Comments

    In accordance with the Paperwork Reduction Act, comments on AHRQ's 
information collection are requested with regard to any of the 
following: (a) Whether the proposed collection of information is 
necessary for the proper performance of AHRQ health care research and 
health care information dissemination functions, including whether the 
information will have practical utility; (b) the accuracy of AHRQ's 
estimate of burden (including hours and costs) of the proposed 
collection(s) of information; (c) ways to enhance the quality, utility, 
and clarity of the information to be collected; and (d) ways to 
minimize the burden of the collection of information upon the 
respondents, including the use of automated collection techniques or 
other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the Agency's subsequent request for OMB approval of the 
proposed information collection. All comments will become a matter of 
public record.

Sharon B. Arnold,
Deputy Director.
[FR Doc. 2015-20359 Filed 8-17-15; 8:45 am]
 BILLING CODE 4160-90-P



                                                                                 Federal Register / Vol. 80, No. 159 / Tuesday, August 18, 2015 / Notices                                          50005

                                                    Request for Comments                                    DATES:  Comments on this notice must be               characteristics (e.g., number of beds,
                                                      In accordance with the Paperwork                      received by September 17, 2015.                       teaching status, geographic location)
                                                    Reduction Act, comments on AHRQ’s                       ADDRESSES: Written comments should                    and respondent characteristics (e.g.,
                                                    information collection are requested                    be submitted to: AHRQ’s OMB Desk                      position type, work area/unit).
                                                                                                            Officer by fax at (202) 395–6974                         The survey constructed in 2004
                                                    with regard to any of the following: (a)
                                                                                                            (attention: AHRQ’s desk officer) or by                remains in use today, more than 10
                                                    Whether the proposed collection of
                                                                                                            email at OIRA_submission@                             years after its initial launch. Since the
                                                    information is necessary for the proper                                                                       launch of HSOPS, AHRQ has funded
                                                    performance of AHRQ health care                         omb.eop.gov (attention: AHRQ’s desk
                                                                                                            officer).                                             development of patient safety culture
                                                    research and health care information                                                                          surveys for other settings. In 2008,
                                                    dissemination functions, including                      FOR FURTHER INFORMATION CONTACT:                      surveys were published for outpatient
                                                    whether the information will have                       Doris Lefkowitz, AHRQ Reports                         medical offices (OMB control no. 0935–
                                                    practical utility; (b) the accuracy of                  Clearance Officer, (301) 427–1477, or by              0131) and nursing homes (OMB control
                                                    AHRQ’s estimate of burden (including                    email at doris.lefkowitz@AHRQ.hhs.gov.                no. 0935–0132). In 2012, a survey for
                                                    hours and costs) of the proposed                        SUPPLEMENTARY INFORMATION:                            community pharmacies (OMB control
                                                    collection(s) of information; (c) ways to                                                                     no. 0935–0183) was released. Surveys
                                                    enhance the quality, utility, and clarity               Pilot Test of the Proposed Hospital
                                                                                                                                                                  for each setting built upon the strengths
                                                    of the information to be collected; and                 Survey on Patient Safety Culture
                                                                                                                                                                  of HSOPS but improved and updated
                                                    (d) ways to minimize the burden of the                  Version 2.0                                           items where appropriate.
                                                    collection of information upon the                      Proposed Project                                         Users of HSOPS have provided
                                                    respondents, including the use of                                                                             feedback over the years suggesting that
                                                    automated collection techniques or                         In 2004, AHRQ developed and                        changes to the instrument would be
                                                    other forms of information technology.                  published a measurement tool to assess                valuable and welcomed. The
                                                      Comments submitted in response to                     the culture of patient safety in hospitals            comparative database registrants
                                                    this notice will be summarized and                      (OMB control no. 0935–0115). The                      provided feedback about potential
                                                    included in the Agency’s subsequent                     Hospital Survey on Patient Safety                     changes in 2013, and telephone
                                                    request for OMB approval of the                         Culture (HSOPS) is a survey of                        interviews were conducted with 8
                                                    proposed information collection. All                    providers and staff that can be                       current survey users and vendors to gain
                                                    comments will become a matter of                        implemented by hospitals to identify                  an in-depth understanding of their
                                                    public record.                                          strengths and areas for patient safety                thoughts on the current survey and
                                                                                                            culture improvement as well as raise                  possible changes. As a result of this
                                                    Sharon B. Arnold,                                       awareness about patient safety. When                  feedback, the Hospital Survey on Patient
                                                    Deputy Director.                                        conducted routinely, the survey can be                Safety Culture Version 2.0 (HSOPS 2.0)
                                                    [FR Doc. 2015–20358 Filed 8–17–15; 8:45 am]             used to examine trends in patient safety              is being constructed with the following
                                                    BILLING CODE 4160–90–P                                  culture over time and evaluate the                    8 objectives in mind.
                                                                                                            cultural impact of patient safety                        (1) Shift to a Just Culture framework
                                                                                                            initiatives and interventions. The data               for understanding responses to errors. In
                                                    DEPARTMENT OF HEALTH AND                                can also be used to make comparisons                  the original HSOPS, questions around
                                                    HUMAN SERVICES                                          across hospital units. AHRQ also                      responses to errors were negatively
                                                                                                            produced a survey user’s guide to assist              worded to detect a ‘‘culture of blame’’
                                                    Agency for Healthcare Research and                      hospitals in conducting the survey                    in organizations. For example,
                                                    Quality                                                 successfully. The guide addresses issues              respondents evaluated the extent to
                                                                                                            such as which providers and staff                     which errors were held against them
                                                    Agency Information Collection
                                                                                                            should complete the survey, how to                    and whether it felt as though the person
                                                    Activities: Proposed Collection;
                                                                                                            select a sample of hospital providers                 was being written up rather than the
                                                    Comment Request
                                                                                                            and staff, how to administer the                      problem. In contrast, a Just Culture
                                                    AGENCY: Agency for Healthcare Research                  questionnaire, and how to analyze and                 framework emphasizes learning from
                                                    and Quality, HHS.                                       report on the resulting data.                         mistakes, providing a safe environment
                                                    ACTION: Notice.                                            Since 2004, thousands of hospitals                 for reporting errors, and utilizing a
                                                                                                            within the U.S. and internationally have              balanced approach to errors that
                                                    SUMMARY:   This notice announces the                    implemented the survey. In response to                considers both system and individual
                                                    intention of the Agency for Healthcare                  requests for comparative data from other              behavioral reasons as causes for errors.
                                                    Research and Quality (AHRQ) to request                  hospitals, AHRQ funded the                            New items will be constructed in
                                                    that the Office of Management and                       development of a comparative database                 HSOPS 2.0 to capture the extent to
                                                    Budget (OMB) approve the proposed                       on the survey in 2006 (OMB control no.                which positive responses to error
                                                    information collection project: ‘‘Pilot                 0935–0162). The database is currently                 consistent with a Just Culture
                                                    Test of the Proposed Hospital Survey on                 compiled every two years, using the                   framework are present in an
                                                    Patient Safety Culture Version 2.0.’’ In                latest data provided by participating                 organization. For example, respondents
                                                    accordance with the Paperwork                           hospitals (and retaining submitted data               will be asked to evaluate the extent to
                                                    Reduction Act, 44 U.S.C. 3501–3521,                     for no more than 2 years). Reports                    which the organization tries to
                                                    AHRQ invites the public to comment on                   describing the findings from analysis of              understand the factors that lead to
asabaliauskas on DSK5VPTVN1PROD with NOTICES




                                                    this proposed information collection.                   the database are made available on the                patient safety errors.
                                                      This proposed information collection                  AHRQ Web site to assist hospitals in                     (2) Reduce the number of negatively
                                                    was previously published in the Federal                 comparing their results. The 2014                     worded items. The original HSOPS had
                                                    Register on May 7, 2015 and allowed 60                  database contains data from 405,281                   negatively worded items. For example,
                                                    days for public comment. AHRQ                           hospital provider and staff respondents               respondents are asked whether there are
                                                    received one comment of substance. The                  within 653 participating hospitals. The               ‘‘patient safety problems in this unit’’
                                                    purpose of this notice is to allow an                   2014 User Comparative Database Report                 (negatively worded). Using some
                                                    additional 30 days for public comment.                  presents results by hospital                          negatively worded items was intended


                                               VerDate Sep<11>2014   17:02 Aug 17, 2015   Jkt 235001   PO 00000   Frm 00021   Fmt 4703   Sfmt 4703   E:\FR\FM\18AUN1.SGM   18AUN1


                                                    50006                        Federal Register / Vol. 80, No. 159 / Tuesday, August 18, 2015 / Notices

                                                    to reduce social desirability and                       For example, the section that asks about              hospitals and modify the questionnaire
                                                    acquiescence biases and identify                        ‘‘Your Supervisor/Manager’’ does not                  as necessary. The pilot test component
                                                    individuals not giving the survey their                 apply well to physicians who report to                will entail administering the draft 2.0
                                                    full attention (e.g., ‘‘straight-lining,’’ or           a clinical leader but not to a manager                version to determine which items to
                                                    providing the same answer for every                     per se. In addition, some items were                  retain. The bridge study component will
                                                    item, regardless of positive or negative                difficult for non-clinical staff to answer.           entail administering the original HSOPS
                                                    wording). However, many users have                      For example, the item ‘‘We have patient               in addition to the draft HSOPS 2.0
                                                    indicated that respondents sometimes                    safety problems in this unit’’ may not be             version to provide guidance to hospitals
                                                    had difficultly correctly interpreting and              relevant for staff, who do not have direct            in understanding changes in their scores
                                                    responding to the negatively worded                     interaction with patients (e.g., IT staff).           resulting from the new instrument
                                                    items. Therefore, many survey users                        (6) Align the HSOPS survey with                    versus changes resulting from true
                                                    recommended that the number of                          AHRQ patient safety culture surveys for               changes in culture.
                                                    negatively worded items should be                       other settings. The development of                       b. The pilot testing of the
                                                    reduced, but they did not recommend                     patient safety culture surveys for other              supplemental item set will be
                                                    removing all of these items as they felt                settings provided opportunities to test               conducted with the same hospitals and
                                                    a mixture of items helps keep                           new items and refinements of original                 respondents as the pilot test for the draft
                                                    respondents engaged.                                    HSOPS items. Many of these items have                 HSOPS 2.0. These supplemental items
                                                       (3) Add a ‘‘Does not apply/Don’t                     performed well for other settings and                 will be added to the draft HSOPS 2.0
                                                    know’’ response option. Analysis of the                 are relevant to the hospital setting. In              survey for pilot testing.
                                                    Comparative Database data found that a                  addition, standardizing items across the                 (3) Engage a TEP in review of pilot
                                                    percentage of respondents selects                       patient safety culture surveys would                  results and finalize the questionnaire
                                                    ‘‘neither agree nor disagree’’ on many                  allow cross-setting comparisons that are              and supplemental item set.
                                                    items when they really should have                      not currently possible.                                  (4) Make the final HSOPS 2.0 survey
                                                    answered ‘‘Does not apply/Don’t know’’.                    (7) Reduce survey length. To increase              and the supplemental items publicly
                                                    While some portion of respondents will                  response rates and reduce the survey                  available.
                                                    always have neutral feelings about a                    administration burden for hospitals, the                 This work is being conducted by
                                                    statement, in some cases a respondent                   revised survey is intended to be shorter              AHRQ through its contractor, Westat,
                                                    will select a neutral response to an item               than the original instrument. Some of                 pursuant to AHRQ’s statutory authority
                                                    because they do not have experience in                  the original items have relatively low                to conduct and support research on
                                                    that area or the item does not apply to                 variability and therefore contribute little           health care and on systems for the
                                                    their position. Addition of a ‘‘does not                to discrimination between positive and                delivery of such care, including
                                                    apply/don’t know’’ response option                      negative assessment of patient safety                 activities with respect to the quality,
                                                    should reduce neutral responses to an                   culture. However, the need for careful                effectiveness, efficiency,
                                                    item in cases where the item is not                     testing of alternative questions means                appropriateness and value of health care
                                                    relevant for a respondent, providing                    that the initial draft of the revised or 2.0          services and with respect to quality
                                                    more statistical variability in responses.              survey is slightly longer than the                    measurement and improvement. 42
                                                    Recognizing these issues, the other                     original. Through cognitive                           U.S.C. 299a(a)(1) and (2).
                                                    AHRQ Surveys on Patient Safety                          interviewing, pilot testing, and expert               Method of Collection
                                                    Culture all have a fifth ‘‘Does not apply/              review, we will identify items that can
                                                    Don’t know’’ response option.                           be deleted, resulting in a shorter final                 Cognitive interviews—The purpose of
                                                       (4) Reword unclear or difficult-to-                  instrument.                                           these interviews is to understand the
                                                    translate items. HSOPS was originally                      (8) Investigate supplemental items/                cognitive processes respondents engage
                                                    designed for use in U.S. hospitals, but                 composites. Develop a set of                          in when answering each item on the
                                                    it has since been translated into                       supplemental items for the HSOPS 2.0                  survey, which will aid in refining the
                                                    languages other than English. Some                      survey pertaining to Health Information               survey instrument. These interviews
                                                    HSOPS items use idiomatic expressions                   Technology (Health IT).                               will be conducted with a mix of hospital
                                                    that do not translate well, such as                        Further details about the specific                 personnel, including physicians, nurses,
                                                    ‘‘things fall between the cracks’’ and                  changes by composite and at the item                  and other types of staff (from dietitians
                                                    ‘‘the person is being written up.’’ Other               level can be found on the AHRQ Web                    to housekeepers).
                                                    items have words that are complex or                    site at: http://www.ahrq.gov/                            Draft HSOPS 2.0—Cognitive
                                                    may mean different things to different                  professionals/quality-patient-safety/                 interviews have already been conducted
                                                    people, such as ‘‘sacrifice’’ and                       patientsafetyculture/hospital/update/                 with 9 respondents to inform
                                                    ‘‘overlook.’’ HSOPS 2.0 uses more                       index.html.                                           development of the current draft HSOPS
                                                    universal phrases which can be                             The draft 2.0 version of the                       2.0. Up to three additional rounds of
                                                    accurately translated and have more                     instrument has undergone preliminary                  interviews will be conducted by
                                                    consistent meaning across respondents,                  cognitive testing with 9 hospital                     telephone with a total of 27 respondents
                                                    some of whom are non-clinical staff. A                  physicians and staff members as well as               (nine respondents each round). The
                                                    related change across many items is use                 review by a Technical Expert Panel                    instrument will be translated into
                                                    of the word ‘‘we’’ rather than ‘‘staff.’’ It            (TEP).                                                Spanish and another round of cognitive
                                                    may be unclear to respondents whether                      This research has the following goals:             interviews will be conducted with nine
                                                    providers such as physicians, residents,                                                                      Spanish-speaking respondents for a total
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                                                                                                               (1) Test cognitively with individual
                                                    and interns qualify as ‘‘staff,’’ while                 respondents the items in a) the draft                 of up to 36 respondents across all four
                                                    ‘‘we’’ invites a more inclusive view of                 HSOPS 2.0 survey and b) HSOPS 2.0                     rounds. A cognitive interview guide will
                                                    those in the hospital or unit.                          supplemental item set assessing Health                be used for all rounds.
                                                       (5) Reword items to be more                          IT Patient Safety. Cognitive testing will                Supplemental Items—Up to three
                                                    applicable to physicians and non-                       be conducted in English and Spanish.                  rounds of interviews will be conducted
                                                    clinical staff. Users have indicated that                  (2) Conduct data collection as follows:            by telephone for a total of 27
                                                    the wording of some of the items makes                     a. A combined pilot test and bridge                respondents (nine respondents each
                                                    it awkward for physicians to answer.                    study for the draft HSOPS 2.0 in 40                   round). The supplemental items will be


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                                                                                           Federal Register / Vol. 80, No. 159 / Tuesday, August 18, 2015 / Notices                                                                    50007

                                                    translated into Spanish and another                                         concerned about their ability to trend                              and the survey will be finalized. This
                                                    round of cognitive interviews will be                                       results with data from prior years.                                 TEP activity does not impose a burden
                                                    conducted with nine Spanish-speaking                                        Fielding a bridge study is not                                      on the public and is therefore not
                                                    respondents for a total of up to 36                                         unprecedented. For example, a similar                               included in the burden estimates in
                                                    respondents across all four rounds. A                                       bridge study was conducted during the                               Exhibits 1 and 2.
                                                    cognitive interview guide will be used                                      1994 redesign of the Census Bureau’s                                   (4) Dissemination activities—The
                                                    for all rounds.                                                             Current Population Survey (CPS). In the                             final HSOPS 2.0 instrument and
                                                       (1) Feedback obtained from the first                                     CPS bridge study, an additional 12,000                              supplemental items will be made
                                                    round of interviews for the draft HSOPS                                     households were added to the survey’s                               publicly available through the AHRQ
                                                    2.0 and the supplemental items will be                                      monthly rotation schedule between July                              Web site. A report from the bridge study
                                                    used to refine the items. The results of                                    1992 and December 1993. The added                                   will also be made public as a resource
                                                    Round 1 testing, along with the                                             households received the redesigned                                  to hospitals making the transition to the
                                                    proposed revisions, will be reviewed                                        version of the instrument. Thus, the CPS                            new survey. This dissemination activity
                                                    with a TEP prior to commencing with                                         fielded both the revised and the original                           does not impose a burden on the public
                                                    Rounds 2 and/or 3 testing. In total, up                                     versions of the instrument                                          and is therefore not included in the
                                                    to 72 cognitive interviews will be                                          simultaneously. One of the most                                     burden estimates in Exhibits 1 and 2.
                                                    conducted to refine the draft HSOPS 2.0                                     important results of the CPS bridge
                                                                                                                                                                                                    Estimated Annual Respondent Burden
                                                    and supplemental items for pilot testing.                                   study was the development of metrics
                                                       (2) Pilot test and bridge study—There                                    that allowed estimates of change that                                 Exhibit 1 shows the estimated
                                                    will be one data collection effort which                                    were due to the changes in the                                      annualized burden hours for the
                                                    will provide data for the pilot test and                                    instrument. These metrics were used to                              participants’ time to take part in this
                                                    the bridge study. The pilot test of the                                     adjust the estimates produced by the                                research. Cognitive interviews for the
                                                    draft HSOPS 2.0 and supplemental                                            revised CPS instrument. As a result of                              draft HSOPS 2.0 will be conducted with
                                                    items will allow the assessment of the                                      the study, key labor force metrics such                             36 individuals and will take about one
                                                    psychometric properties of the items                                        as the unemployment rate could be                                   hour and 30 minutes to complete.
                                                    and composites. We will assess the                                          trended accurately after the instrument’s                           Cognitive interviews for the
                                                    variability, reliability, factor structure                                  redesign.                                                           supplemental items will be conducted
                                                    and construct validity of the draft                                            We propose to conduct a similarly                                with 36 individuals and take about one
                                                    HSOPS 2.0 and supplemental items and                                        constructed bridge study in which                                   hour to complete. We will recruit 40
                                                    composites, allowing for their further                                      sampled providers and staff take either                             hospitals for the pilot test and bridge
                                                    refinement. The draft HSOPS 2.0 survey                                      the draft HSOPS 2.0 or original versions                            study, sampling approximately 500 staff
                                                    and supplemental items will be pilot                                        of HSOPS. As noted above, a split ballot                            members in each (250 taking the
                                                    tested with hospital personnel in                                           design will be used in which half of                                original survey and 250 taking the
                                                    approximately 40 hospitals to facilitate                                    sampled providers and staff in each                                 HSOPS 2.0 and supplemental item set).
                                                    multilevel analysis of the data.                                            hospital receive the original HSOPS                                 Because we require such a large sample
                                                    Approximately 500 providers and staff                                       (N=250) and the other half receive the                              within each hospital, we will target only
                                                    will be sampled from each hospital,                                         draft HSOPS 2.0 (N=250). This bridge                                hospitals with 49 or more beds. For
                                                    with 250 receiving HSOPS 2.0 with                                           study is designed to produce metrics of                             hospitals with fewer than 500 providers
                                                    supplemental items for the pilot test and                                   change that are attributable to the                                 and staff, we will conduct a census in
                                                    250 receiving the original HSOPS for the                                    changed survey instrument. The number                               the hospital (assuming on average 375
                                                    bridge study comparisons. A hospital                                        of hospitals and sampled providers and                              providers and staff in these hospitals
                                                    point of contact will be recruited in                                       staff for this data collection effort was                           this will yield a total of 18,375 sample
                                                    each hospital to publicize the survey                                       calculated to ensure the statistical                                members assuming all 40 hospitals
                                                    and assemble a list of sampled providers                                    power needed to detect relatively small                             participate. Assuming a response rate of
                                                    and staff. Providers and staff will                                         differences in scores (3 percentage                                 50 percent, this will yield a total of
                                                    receive notification of the survey and                                      points).                                                            9,188 completed questionnaires. The
                                                    reminders via email and the web-based                                          (3) TEP feedback—A TEP has been                                  total annualized burden is estimated to
                                                    survey will be fielded entirely online.                                     assembled to provide input to guide                                 be 2,387 hours.
                                                       The goal of the bridge study will be                                     patient safety culture survey product                                 Exhibit 2 shows the estimated
                                                    to provide users with guidance on how                                       development and has been convened to                                annualized cost burden associated with
                                                    their new results will compare with                                         discuss the proposed changes to the                                 the participants’ time to take part in this
                                                    results from the original HSOPS survey.                                     HSOPS survey and supplemental items.                                research. The total cost burden is
                                                    Although users have requested that the                                      Upon completion of the pilot test,                                  estimated to be $83,533.26.
                                                    HSOPS survey be revised, they are also                                      results will be reviewed with the TEP

                                                                                                                   EXHIBIT 1—ESTIMATED ANNUALIZED BURDEN HOURS
                                                                                                                                                                                                                                    Total
                                                                                                                                                                                              Number of           Hours per
                                                                                                       Form name/activity                                                                                                          burden
                                                                                                                                                                                             respondents          response          hours
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                                                    Cognitive interviews—HSOPS 2.0 ..................................................................................                                    36                1.5               54
                                                    Cognitive interviews—Supplemental Items .....................................................................                                        36                1.0               36
                                                    Pilot test and bridge study ...............................................................................................                       9,188               0.25            2,297

                                                          Total ..........................................................................................................................            9,260                   na          2,387




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                                                    50008                                  Federal Register / Vol. 80, No. 159 / Tuesday, August 18, 2015 / Notices

                                                                                                                     EXHIBIT 2—ESTIMATED ANNUALIZED COST BURDEN
                                                                                                                                                                                             Total burden       Average hourly    Total cost
                                                                                                       Form name/activity                                                                       hours            wage rate *       burden

                                                    Cognitive interviews (HSOPS 2.0 and supplemental items) ...........................................                                                  90            a $35.38      $3,184.20
                                                    Pilot test and bridge study ...............................................................................................                       2,297             b 34.98      80,349.06

                                                          Total ..........................................................................................................................            2,387                 na       83,533.26
                                                       a Based on the weighted average hourly wage in hospitals for one physician (29–1060; $101.53), one registered nurse (29–1141; $30.22), one
                                                    general and operations manager (11–1021; $52.64), and six clinical lab techs (29–2010; $22.34) whose hourly wage is meant to represent
                                                    wages for other hospital employees who may participate in cognitive interviews
                                                      b Based on the weighted average hourly wage in hospitals for 1,981 registered nurses, 209 clinical lab techs, 176 physicians and surgeons,
                                                    and 21 general and operations managers
                                                      * National Industry-Specific Occupational Employment and Wage Estimates, May 2013, from the Bureau of Labor Statistics (available at http://
                                                    www.bls.gov/oes/current/naics4_621100.htm [for general medical and surgical hospitals, NAICS 622100]).


                                                    Request for Comments                                                        SUMMARY:   The Food and Drug                                        Division of Dockets Management (HFA–
                                                      In accordance with the Paperwork                                          Administration (FDA) is announcing the                              305), Food and Drug Administration,
                                                    Reduction Act, comments on AHRQ’s                                           availability of the guidance entitled                               5630 Fishers Lane, Rm. 1061, Rockville,
                                                    information collection are requested                                        ‘‘Select Updates for Non-Clinical                                   MD 20852. Identify comments with the
                                                    with regard to any of the following: (a)                                    Engineering Tests and Recommended                                   docket number found in brackets in the
                                                    Whether the proposed collection of                                          Labeling for Intravascular Stents and                               heading of this document.
                                                    information is necessary for the proper                                     Associated Delivery Systems.’’ FDA has                              FOR FURTHER INFORMATION CONTACT:
                                                    performance of AHRQ health care                                             developed this guidance to inform the                               Katharine Chowdhury, Center for
                                                    research and health care information                                        coronary and peripheral stent industry                              Devices and Radiological Health, Food
                                                    dissemination functions, including                                          about selected updates to FDA’s                                     and Drug Administration, 10903 New
                                                    whether the information will have                                           thinking regarding certain non-clinical                             Hampshire Ave. Bldg. 66, Rm. 1222,
                                                    practical utility; (b) the accuracy of                                      testing for these devices. While FDA is                             Silver Spring, MD 20993–0002, 301–
                                                    AHRQ’s estimate of burden (including                                        considering more substantial updates to                             796–6344, or Erica Takai, Center for
                                                    hours and costs) of the proposed                                            the ‘‘Non-Clinical Engineering Tests and                            Devices and Radiological Health, Food
                                                                                                                                Recommended Labeling for                                            and Drug Administration, 10903 New
                                                    collection(s) of information; (c) ways to
                                                                                                                                Intravascular Stents and Associated                                 Hampshire Ave. Bldg. 62, Rm. 3226,
                                                    enhance the quality, utility, and clarity
                                                                                                                                Delivery Systems’’ guidance (http://                                Silver Spring, MD 20993–0002, 301–
                                                    of the information to be collected; and
                                                                                                                                www.fda.gov/medicaldevices/                                         796–6353.
                                                    (d) ways to minimize the burden of the
                                                                                                                                deviceregulationandguidance/                                        SUPPLEMENTARY INFORMATION:
                                                    collection of information upon the
                                                                                                                                guidancedocuments/ucm071863.htm),
                                                    respondents, including the use of                                                                                                               I. Background
                                                                                                                                we are issuing this update on select
                                                    automated collection techniques or
                                                                                                                                sections in order to notify the industry                               FDA held a public workshop entitled
                                                    other forms of information technology.
                                                                                                                                in a timely manner of our revised                                   ‘‘Cardiovascular Metallic Implants:
                                                      Comments submitted in response to
                                                                                                                                recommendations.                                                    Corrosion, Surface Characterization, and
                                                    this notice will be summarized and
                                                    included in the Agency’s subsequent                                         DATES: Submit either electronic or                                  Nickel Leaching’’ on March 8 and 9,
                                                    request for OMB approval of the                                             written comments on this guidance at                                2012, that provided information on
                                                    proposed information collection. All                                        any time. General comments on Agency                                current practices for performing these
                                                    comments will become a matter of                                            guidance documents are welcome at any                               tests (see http://www.fda.gov/
                                                    public record.                                                              time.                                                               MedicalDevices/NewsEvents/
                                                                                                                                ADDRESSES: An electronic copy of the                                WorkshopsConferences/
                                                    Sharon B. Arnold,                                                                                                                               ucm287535.htm). A group of
                                                                                                                                guidance document is available for
                                                    Deputy Director.                                                            download from the Internet. See the                                 participants from industry, test
                                                    [FR Doc. 2015–20359 Filed 8–17–15; 8:45 am]                                 SUPPLEMENTARY INFORMATION section for                               facilities, and academia provided
                                                    BILLING CODE 4160–90–P                                                      information on electronic access to the                             comments on practices for corrosion
                                                                                                                                guidance. Submit written requests for a                             testing and nickel ion release testing.
                                                                                                                                single hard copy of the guidance                                    Based on the discussion at the
                                                    DEPARTMENT OF HEALTH AND                                                    document entitled ‘‘Select Updates for                              workshop, this guidance updates a key
                                                    HUMAN SERVICES                                                              Non-Clinical Engineering Tests and                                  aspect of sample conditioning for pitting
                                                                                                                                Recommended Labeling for                                            corrosion testing that is less
                                                    Food and Drug Administration                                                                                                                    burdensome, and includes additional
                                                                                                                                Intravascular Stents and Associated
                                                    [Docket No. FDA–2013–D–0920]                                                Delivery Systems’’ to the Office of the                             information on when galvanic corrosion
                                                                                                                                Center Director, Guidance and Policy                                testing may be omitted with
                                                    Select Updates for Non-Clinical                                             Development, Center for Devices and                                 justification, based on information
                                                    Engineering Tests and Recommended                                           Radiological Health, Food and Drug                                  gained from the workshop. This
asabaliauskas on DSK5VPTVN1PROD with NOTICES




                                                    Labeling for Intravascular Stents and                                       Administration, 10903 New Hampshire                                 guidance provides updates only for the
                                                    Associated Delivery Systems;                                                Ave. Bldg. 66, Rm. 5431, Silver Spring,                             following topics:
                                                    Guidance for Industry and Food and                                          MD 20993–0002. Send one self-                                       • Pitting corrosion potential
                                                    Drug Administration Staff; Availability                                     addressed adhesive label to assist that                             • Galvanic corrosion
                                                    AGENCY:       Food and Drug Administration,                                 office in processing your request.                                  • Surface characterization
                                                                                                                                   Submit electronic comments on the                                • Nickel ion release
                                                    HHS.
                                                                                                                                guidance to http://www.regulations.gov.                                This guidance provides cross-
                                                    ACTION:      Notice.
                                                                                                                                Submit written comments to the                                      references and updates to the related


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Document Created: 2015-12-15 12:05:21
Document Modified: 2015-12-15 12:05:21
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
DatesComments on this notice must be received by September 17, 2015.
ContactDoris Lefkowitz, AHRQ Reports Clearance Officer, (301) 427-1477, or by email at [email protected]
FR Citation80 FR 50005 

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