80 FR 55178 - Agency Information Collection (Survey of Health Care Experiences Dental Patient Satisfaction Survey) Activities Under OMB Review

DEPARTMENT OF VETERANS AFFAIRS

Federal Register Volume 80, Issue 177 (September 14, 2015)

Page Range		55178-55179
FR Document		2015-23025

In compliance with the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C. 3501-3521), this notice announces that the Veterans Health Administration (VHA), Department of Veterans Affairs, will submit the collection of information abstracted below to the Office of Management and Budget (OMB) for review and comment. The PRA submission describes the nature of the information collection and its expected cost and burden and includes the actual data collection instrument.

Federal Register, Volume 80 Issue 177 (Monday, September 14, 2015)

[Federal Register Volume 80, Number 177 (Monday, September 14, 2015)]
[Notices]
[Pages 55178-55179]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-23025]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]


Agency Information Collection (Survey of Health Care Experiences 
Dental Patient Satisfaction Survey) Activities Under OMB Review

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 
(44 U.S.C. 3501-3521), this notice announces that the Veterans Health 
Administration (VHA), Department of Veterans Affairs, will submit the 
collection of information abstracted below to the Office of Management 
and Budget (OMB) for review and comment. The PRA submission describes 
the nature of the information collection and its expected cost and 
burden and includes the actual data collection instrument.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before October 14, 2015.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov, or to Office of Information and Regulatory 
Affairs, Office of Management and Budget, Attn: VA Desk Officer; 725 
17th St. NW., Washington, DC 20503 or sent through electronic mail to 
[email protected]. Please refer to ``OMB Control No. 2900-
0764 (SURVEY OF HEALTHCARE EXPERIENCES DENTAL PATIENT SATISFACTION 
SURVEY) in any correspondence. During the comment period, comments may 
be viewed online through the FDMS.

FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records 
Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue 
NW., Washington, DC 20420, (202) 632-7492 or email 
[email protected]. Please refer to ``OMB Control No. 2900-0764 
(Survey of Health Care Experiences Dental Patient Satisfaction Survey) 
in any correspondence.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Public Law 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from the 
Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. This request for comment is being 
made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.

SUPPLEMENTARY INFORMATION:
    Titles:
    1. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey.
    2. OMB Control Number: 2900-0764.
    Type of Review: Extension of a currently approved collection.
    Abstracts:
    The mission of the Veterans Health Administration (VHA) is to 
provide high quality medical and dental care to eligible veterans. 
Executive Order 12862, dated September 11, 1993, calls for the 
establishment and implementation of customer service standards, and for 
agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services''. At present, VA does not specifically evaluate patient 
satisfaction for over 400,000 veterans receiving dental services each 
year.

[[Page 55179]]

    The Dental Patient satisfaction survey is comprised primarily of 
questions taken from two validated and extensively tested surveys. The 
first survey is the VA Nation-wide Customer Satisfaction Survey: Survey 
of Health Experience of Patients (SHEP); this has OMB approval under 
clearance number 2900-0712. The second survey, Dental Consumer 
Assessment of Healthcare Provider and Systems (DCAHPS), was developed 
by the Agency for Healthcare Research and Quality (AHRQ). The 
psychometric properties of this survey are well documented and the 
survey has been used extensively in measuring patient satisfaction for 
TRICARE dental services.
    Affected Public: Individuals or households.
    Estimated Annual Burden:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--9,146 hours.
    Estimated Average Burden per Respondent:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--15 minutes.
    Frequency of Response: Annually.
    Estimated Annual Responses:
    a. Survey of Health Care Experiences Dental Patient Satisfaction 
Survey, VA Form 10-10070--36,585.

    By direction of the Secretary.
Kathleen M. Manwell,
Program Analyst, VA Privacy Service, Office of Privacy and Records 
Management, Department of Veterans Affairs.
[FR Doc. 2015-23025 Filed 9-11-15; 8:45 am]
BILLING CODE 8320-01-P

55178 Federal Register / Vol. 80, No. 177 / Monday, September 14, 2015 / Notices

Merton Minter Blvd., San Antonio, TX. DEPARTMENT OF VETERANS Experiences Dental Patient Satisfaction
The third meeting will be held on AFFAIRS Survey) in any correspondence.
October 7 from 9:00 a.m. to 12:00 p.m.
[OMB Control No. 2900–0764] SUPPLEMENTARY INFORMATION: Under the
at the Courtyard Marriott, 8585 Marriott
PRA of 1995 (Public Law 104–13; 44
Dr., San Antonio, TX. The meetings are Agency Information Collection (Survey U.S.C. 3501–3521), Federal agencies
open to the public. of Health Care Experiences Dental
The purpose of the Committee is to must obtain approval from the Office of
Patient Satisfaction Survey) Activities Management and Budget (OMB) for each
advise the Secretary of VA on the Under OMB Review
administration of benefits under title 38, collection of information they conduct
United States Code, for Veterans who AGENCY: Veterans Health or sponsor. This request for comment is
are FPOWs. The Committee also makes Administration, Department of Veterans being made pursuant to Section
recommendations on the needs of Affairs. 3506(c)(2)(A) of the PRA.
FPOW Veterans for compensation, ACTION: Notice. With respect to the following
health care, and rehabilitation. collection of information, VHA invites
The Committee will hear from its SUMMARY: In compliance with the comments on: (1) Whether the proposed
Chairman and will receive briefings by Paperwork Reduction Act (PRA) of 1995 collection of information is necessary
representatives from the Veterans (44 U.S.C. 3501–3521), this notice for the proper performance of VHA’s
Benefits Administration and the announces that the Veterans Health functions, including whether the
Veterans Health Administration. On Administration (VHA), Department of information will have practical utility;
October 6, at 3:30 p.m., the Committee Veterans Affairs, will submit the (2) the accuracy of VHA’s estimate of
will host an open public forum and collection of information abstracted the burden of the proposed collection of
FPOW panel to gain information from below to the Office of Management and information; (3) ways to enhance the
FPOWs about their experiences, issues, Budget (OMB) for review and comment. quality, utility, and clarity of the
and recommendations for health The PRA submission describes the information to be collected; and (4)
benefits and claims processing. nature of the information collection and ways to minimize the burden of the
Participation is limited to FPOWs. On its expected cost and burden and collection of information on
October 7, the Committee will begin includes the actual data collection respondents, including through the use
drafting their 2016 recommendations instrument. of automated collection techniques or
and decide the location of their next DATES: Written comments and the use of other forms of information
meeting in the spring. recommendations on the proposed technology.
FPOWs who wish to speak at the collection of information should be
public forum are invited to submit a SUPPLEMENTARY INFORMATION:
received on or before October 14, 2015.
1–2 page summary of their comments at ADDRESSES: Submit written comments Titles:
the end of the meeting for inclusion in on the collection of information through 1. Survey of Health Care Experiences
the official meeting record. Members of www.Regulations.gov, or to Office of Dental Patient Satisfaction Survey.
the public may also submit written Information and Regulatory Affairs,
statements for the Committee’s review 2. OMB Control Number: 2900–0764.
Office of Management and Budget, Attn:
to Mr. Eric Robinson, Designated VA Desk Officer; 725 17th St. NW., Type of Review: Extension of a
Federal Officer, Advisory Committee on Washington, DC 20503 or sent through currently approved collection.
Former Prisoners of War, (and Program electronic mail to oira_submission@ Abstracts:
Analyst, Compensation Service), omb.eop.gov. Please refer to ‘‘OMB The mission of the Veterans Health
Department of Veterans Affairs, 810 Control No. 2900–0764 (SURVEY OF Administration (VHA) is to provide high
Vermont Avenue NW., Washington, DC HEALTHCARE EXPERIENCES DENTAL quality medical and dental care to
20420 (212), or by email at PATIENT SATISFACTION SURVEY) in eligible veterans. Executive Order
eric.robinson3@va.gov. Any member of any correspondence. During the 12862, dated September 11, 1993, calls
the public seeking additional comment period, comments may be for the establishment and
information should contact Mr. viewed online through the FDMS. implementation of customer service
Robinson by email or call (202) 443–
FOR FURTHER INFORMATION CONTACT: standards, and for agencies to ‘‘survey
6016.
Crystal Rennie, Enterprise Records customers to determine the kind and
Dated: September 9, 2015. Service (005R1B), Department of quality of services they want and their
Jelessa Burney, Veterans Affairs, 810 Vermont Avenue level of satisfaction with current
Federal Advisory Committee Management NW., Washington, DC 20420, (202) 632– services’’. At present, VA does not
Officer. 7492 or email crystal.rennie@va.gov. specifically evaluate patient satisfaction
[FR Doc. 2015–23023 Filed 9–11–15; 8:45 am] Please refer to ‘‘OMB Control No. 2900– for over 400,000 veterans receiving
BILLING CODE P 0764 (Survey of Health Care dental services each year.
tkelley on DSK3SPTVN1PROD with NOTICES

VerDate Sep<11>2014 18:15 Sep 11, 2015 Jkt 235001 PO 00000 Frm 00097 Fmt 4703 Sfmt 4703 E:\FR\FM\14SEN1.SGM 14SEN1

$Federal Register / Vol. 80, No. 177 / Monday, September 14, 2015 / Notices 55179 The Dental Patient satisfaction survey are well documented and the survey has Frequency of Response: Annually. is comprised primarily of questions been used extensively in measuring Estimated Annual Responses: taken from two validated and patient satisfaction for TRICARE dental services. a. Survey of Health Care Experiences extensively tested surveys. The first Affected Public: Individuals or Dental Patient Satisfaction Survey, VA survey is the VA Nation-wide Customer households. Form 10–10070—36,585. Satisfaction Survey: Survey of Health Experience of Patients (SHEP); this has Estimated Annual Burden: By direction of the Secretary. a. Survey of Health Care Experiences OMB approval under clearance number Kathleen M. Manwell, Dental Patient Satisfaction Survey, VA 2900–0712. The second survey, Dental Form 10–10070—9,146 hours. Program Analyst, VA Privacy Service, Office Consumer Assessment of Healthcare Estimated Average Burden per of Privacy and Records Management, Provider and Systems (DCAHPS), was Respondent: Department of Veterans Affairs. developed by the Agency for Healthcare a. Survey of Health Care Experiences [FR Doc. 2015–23025 Filed 9–11–15; 8:45 am] Research and Quality (AHRQ). The Dental Patient Satisfaction Survey, VA BILLING CODE 8320–01–P psychometric properties of this survey Form 10–10070—15 minutes. tkelley on DSK3SPTVN1PROD with NOTICES VerDate Sep<11>2014 18:15 Sep 11, 2015 Jkt 235001 PO 00000 Frm 00098 Fmt 4703 Sfmt 9990 E:\FR\FM\14SEN1.SGM 14SEN1$

Document Created: 2018-02-26 10:15:10
Document Modified: 2018-02-26 10:15:10

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice.
Dates		Written comments and recommendations on the proposed collection of information should be received on or before October 14, 2015.
Contact		Crystal Rennie, Enterprise Records Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 20420, (202) 632-7492 or email [email protected] Please refer to ``OMB Control No. 2900-0764 (Survey of Health Care Experiences Dental Patient Satisfaction Survey) in any correspondence.
FR Citation		80 FR 55178