80_FR_57213 80 FR 57031 - Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Transportation of Household Goods; Consumer Protection

80 FR 57031 - Agency Information Collection Activities; Extension of a Currently-Approved Information Collection Request: Transportation of Household Goods; Consumer Protection

DEPARTMENT OF TRANSPORTATION
Federal Motor Carrier Safety Administration

Federal Register Volume 80, Issue 182 (September 21, 2015)

Page Range57031-57032
FR Document2015-23589

In accordance with the Paperwork Reduction Act of 1995, FMCSA announces its plan to submit the Information Collection Request (ICR) described below to the Office of Management and Budget (OMB) for its review and approval. The FMCSA requests approval to extend an ICR titled, ``Transportation of Household Goods; Consumer Protection.'' The information collected will be used to help regulate motor carriers transporting household goods (HHG) for individual shippers. FMCSA invites public comment on the ICR.

Federal Register, Volume 80 Issue 182 (Monday, September 21, 2015)
[Federal Register Volume 80, Number 182 (Monday, September 21, 2015)]
[Notices]
[Pages 57031-57032]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-23589]


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DEPARTMENT OF TRANSPORTATION

Federal Motor Carrier Safety Administration

[Docket No. FMCSA-2015-0255]


Agency Information Collection Activities; Extension of a 
Currently-Approved Information Collection Request: Transportation of 
Household Goods; Consumer Protection

AGENCY: Federal Motor Carrier Safety Administration (FMCSA), DOT.

ACTION: Notice and request for information.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FMCSA 
announces its plan to submit the Information Collection Request (ICR) 
described below to the Office of Management and Budget (OMB) for its 
review and approval. The FMCSA requests approval to extend an ICR 
titled, ``Transportation of Household Goods; Consumer Protection.'' The 
information collected will be used to help regulate motor carriers 
transporting household goods (HHG) for individual shippers. FMCSA 
invites public comment on the ICR.

DATES: We must receive your comments on or before November 20, 2015.

ADDRESSES: You may submit comments identified by Federal Docket 
Management System (FDMS) Docket Number FMCSA-2015-0255 using any of the 
following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the online instructions for submitting comments.
     Fax: 1-202-493-2251.
     Mail: Docket Operations; U.S. Department of 
Transportation, 1200 New Jersey Avenue SE., West Building, Ground 
Floor, Room W12-140, 20590-0001.
     Hand Delivery or Courier: West Building, Ground Floor, 
Room W12-140, 1200 New Jersey Avenue SE., Washington, DC, between 9 
a.m. and 5 p.m. e.t., Monday through Friday, except Federal holidays.
    Instructions: All submissions must include the Agency name and 
docket number. For detailed instructions on submitting comments and 
additional information on the exemption process, see the Public 
Participation heading below. Note that all comments received will be 
posted without change to http://www.regulations.gov, including any 
personal information provided. Please see the Privacy Act heading 
below.
    Docket: For access to the docket to read background documents or 
comments received, go to http://www.regulations.gov, and follow the 
online instructions for accessing the dockets, or go to the street 
address listed above.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received into any of our dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). You may review DOT's 
complete Privacy Act Statement for the Federal Docket Management System 
published in the Federal Register on January 17, 2008 (73 FR 3316), or 
you may visit http://edocket.access.thefederalregister.org/2008/pdfE8-794.pdf.
    Public Participation: The Federal eRulemaking Portal is available 
24 hours each day, 365 days each year. You can obtain electronic 
submission and retrieval help and guidelines under the ``help'' section 
of the Federal eRulemaking Portal Web site. If you want us to notify 
you that we received your comments, please include a self-addressed, 
stamped envelope or postcard, or print the acknowledgement page that 
appears after submitting comments online. Comments received after the 
comment closing date will be included in the docket and will be 
considered to the extent practicable.

FOR FURTHER INFORMATION CONTACT: Mr. Kenneth Rodgers, Chief, Commercial 
Enforcement Division, Federal Motor Carrier Safety Administration, West 
Building 6th Floor, 1200 New Jersey Avenue SE., Washington, DC 20590. 
Telephone: 202-366-0073; email Kenneth.rodgers@dot.gov. Office hours 
are from 9:00 a.m. to 5:00 p.m., Monday through Friday, except Federal 
Holidays.

SUPPLEMENTARY INFORMATION: 

Background

    The Motor Carrier Safety Improvement Act of 1999 (MCSIA) (Pub. L. 
106-159, 113 Stat. 1748, Dec. 9, 1999) authorized the Secretary of 
Transportation (Secretary) to regulate household goods carriers engaged 
in interstate operations for individual shippers. In earlier 
legislation, Congress abolished the former Interstate Commerce 
Commission and transferred the Commission's jurisdiction over household 
goods transportation to the U.S. Department of Transportation (DOT) 
(ICC Termination Act of 1995, Pub. L. 104-88, 109 Stat. 803, Dec. 29 
1995). Prior to FMCSA's establishment, the Secretary delegated this 
household goods jurisdiction to the Federal Highway Administration, 
FMCSA's predecessor organization within DOT.

[[Page 57032]]

    The FMCSA has authority to regulate the overall commercial 
operations of the household goods industry under 49 U.S.C. 14104, 
``Household goods carrier operations.'' This ICR includes the 
information collection requirements contained in title 49 CFR part 375, 
``Transportation of Household Goods in Interstate Commerce; Consumer 
Protection Regulations.'' The information collected encompasses that 
which is generated, maintained, retained, disclosed, and provided to, 
or for, the agency under 49 CFR part 375.
    Sections 4202 through 4216 of the Safe, Accountable, Flexible, 
Efficient Transportation Equity Act: A Legacy for Users (Pub. L. 109-
59, 119 Stat. 1144, Aug. 10, 2005) (SAFETEA-LU) amended various 
provisions of existing law regarding household goods transportation. It 
specifically addressed: Definitions (section 4202); payment of rates 
(section 4203); registration requirements for household goods motor 
carriers (section 4204); carrier operations (section 4205); enforcement 
of regulations (section 4206); liability of carriers under receipts and 
bills of lading (section 4207); arbitration requirements (section 
4208); civil penalties for brokers and unauthorized transportation 
(section 4209); penalties for holding goods hostage (section 4210); 
consumer handbook (section 4211); release of broker information 
(section 4212); working group for Federal-State relations (section 
4213); consumer complaint information (section 4214); review of 
liability of carriers (section 4215); and application of State laws 
(section 4216). The FMCSA regulations that set forth Federal 
requirements for movers that provide interstate transportation of 
household goods are found in 49 CFR part 375, ``Transportation of 
Household Goods; Consumer Protection Regulation.''
    On July 16, 2012, FMCSA published a Direct Final Rule (DFR) titled, 
``Transportation of Household Goods in Interstate Commerce; Consumer 
Protection Regulations: Household Goods Motor Carrier Record Retention 
Requirements,'' (77 FR 41699). The rule amended the regulations 
governing the period during which HHG motor carriers must retain 
documentation of an individual shipper's waiver of receipt of printed 
copies of consumer protection materials. This change harmonized the 
retention period with other document retention requirements applicable 
to HHG motor carriers. FMCSA also amended the regulations to clarify 
that a HHG motor carrier is not required to retain waiver documentation 
from any individual shippers for whom the carrier does not actually 
provide services.
    Title: Transportation of Household Goods; Consumer Protection.
    OMB Control Number: 2126-0025.
    Type of Request: Extension of a currently-approved information 
collection.
    Respondents: Household goods movers and consumers.
    Estimated Number of Respondents: 8,565 respondents [6,065 household 
goods movers + 2,500 consumers = 8,565].
    Estimated Time per Response: Varies from 5 minutes to display 
assigned U.S. DOT number in created advertisement to 12.5 minutes to 
distribute consumer publication, and 10 minutes to complete Form MSCA-
2P, ``Household Goods/Commercial Complaint Form.
    Expiration Date: April 30, 2016.
    Frequency of Response: Other (Once).
    Estimated Total Annual Burden: 5,524,800 hours [Informational 
documents provided to prospective shippers at 43,800 hours + Written 
Cost estimates for prospective shippers at 4,620,000 hours + Service 
orders, bills of lading at 805,300 hours + In-transit service 
notifications at 22,600 hours + Complaint and inquiry records including 
establishing records system at 32,700 hours + Household Goods - 
Consumer Complaint Form MCSA-2P at 400 hours = 5,524,800].
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including: (1) Whether the proposed 
collection is necessary for the performance of FMCSA's functions; (2) 
the accuracy of the estimated burden; (3) ways for the FMCSA to enhance 
the quality, usefulness, and clarity of the collected information; and 
(4) ways that the burden could be minimized without reducing the 
quality of the information collected. The Agency will summarize or 
include your comments in the request for OMB's clearance of this ICR.

    Issued under the authority of 49 CFR 1.87 on: September 11, 
2015.
G. Kelly Regal,
Associate Administrator for Office of Research and Information 
Technology.
[FR Doc. 2015-23589 Filed 9-18-15; 8:45 am]
BILLING CODE 4910-EX-P



                                                                         Federal Register / Vol. 80, No. 182 / Monday, September 21, 2015 / Notices                                             57031

                                               interstate commerce. Thus, the Agency’s                 DEPARTMENT OF TRANSPORTATION                          www.regulations.gov, and follow the
                                               analysis focuses on whether an equal or                                                                       online instructions for accessing the
                                               greater level of safety is likely to be                 Federal Motor Carrier Safety                          dockets, or go to the street address listed
                                               achieved by permitting each of these                    Administration                                        above.
                                               drivers to drive in interstate commerce                                                                          Privacy Act: Anyone is able to search
                                                                                                       [Docket No. FMCSA–2015–0255]
                                               as opposed to restricting him or her to                                                                       the electronic form of all comments
                                               driving in intrastate commerce. The                     Agency Information Collection                         received into any of our dockets by the
                                               driver must comply with the terms and                   Activities; Extension of a Currently-                 name of the individual submitting the
                                               conditions of the exemption. This                       Approved Information Collection                       comment (or signing the comment, if
                                               includes reporting any crashes or                       Request: Transportation of Household                  submitted on behalf of an association,
                                                                                                       Goods; Consumer Protection                            business, labor union, etc.). You may
                                               accidents as defined in 49 CFR 390.5
                                                                                                                                                             review DOT’s complete Privacy Act
                                               and reporting all citations and                         AGENCY: Federal Motor Carrier Safety                  Statement for the Federal Docket
                                               convictions for disqualifying offenses                  Administration (FMCSA), DOT.                          Management System published in the
                                               under 49 CFR part 383 and 49 CFR 391.                                                                         Federal Register on January 17, 2008
                                                                                                       ACTION: Notice and request for
                                               Conclusion                                              information.                                          (73 FR 3316), or you may visit http://
                                                                                                                                                             edocket.access.gpo.gov/2008/pdfE8-
                                                  The Agency is granting exemptions                    SUMMARY:    In accordance with the                    794.pdf.
                                               from the hearing standard, 49 CFR                       Paperwork Reduction Act of 1995,                         Public Participation: The Federal
                                               391.41(b)(11), to 10 individuals based                  FMCSA announces its plan to submit                    eRulemaking Portal is available 24
                                               on an evaluation of each driver’s safety                the Information Collection Request (ICR)              hours each day, 365 days each year. You
                                               experience. Safety analysis of                          described below to the Office of                      can obtain electronic submission and
                                               information relating to these 10                        Management and Budget (OMB) for its                   retrieval help and guidelines under the
                                               applicants meets the burden of showing                  review and approval. The FMCSA                        ‘‘help’’ section of the Federal
                                               that granting the exemptions would                      requests approval to extend an ICR                    eRulemaking Portal Web site. If you
                                               achieve a level of safety that is                       titled, ‘‘Transportation of Household                 want us to notify you that we received
                                               equivalent to or greater than the level                 Goods; Consumer Protection.’’ The                     your comments, please include a self-
                                               that would be achieved without the                      information collected will be used to                 addressed, stamped envelope or
                                                                                                       help regulate motor carriers transporting             postcard, or print the acknowledgement
                                               exemption. In accordance with 49
                                                                                                       household goods (HHG) for individual                  page that appears after submitting
                                               U.S.C. 31315, each exemption will be
                                                                                                       shippers. FMCSA invites public                        comments online. Comments received
                                               valid for 2 years from the effective date               comment on the ICR.                                   after the comment closing date will be
                                               with annual recertification required
                                                                                                       DATES: We must receive your comments                  included in the docket and will be
                                               unless revoked earlier by FMCSA. The                                                                          considered to the extent practicable.
                                                                                                       on or before November 20, 2015.
                                               exemption will be revoked if the
                                                                                                       ADDRESSES: You may submit comments                    FOR FURTHER INFORMATION CONTACT: Mr.
                                               following occurs: (1) The person fails to
                                                                                                       identified by Federal Docket                          Kenneth Rodgers, Chief, Commercial
                                               comply with the terms and conditions
                                                                                                       Management System (FDMS) Docket                       Enforcement Division, Federal Motor
                                               of the exemption; (2) the exemption has                                                                       Carrier Safety Administration, West
                                               resulted in a lower level of safety than                Number FMCSA–2015–0255 using any
                                                                                                       of the following methods:                             Building 6th Floor, 1200 New Jersey
                                               was maintained prior to being granted;
                                                                                                          • Federal eRulemaking Portal: http://              Avenue SE., Washington, DC 20590.
                                               or (3) continuation of the exemption                                                                          Telephone: 202–366–0073; email
                                                                                                       www.regulations.gov. Follow the online
                                               would not be consistent with the goals                  instructions for submitting comments.                 Kenneth.rodgers@dot.gov. Office hours
                                               and objectives of 49 U.S.C. 31136 and                      • Fax: 1–202–493–2251.                             are from 9:00 a.m. to 5:00 p.m., Monday
                                               31315.                                                     • Mail: Docket Operations; U.S.                    through Friday, except Federal
                                                  FMCSA exempts the following 10                       Department of Transportation, 1200                    Holidays.
                                               drivers for a period of 2 years from the                New Jersey Avenue SE., West Building,                 SUPPLEMENTARY INFORMATION:
                                               physical qualification standard                         Ground Floor, Room W12–140, 20590–
                                               concerning hearing: Thomas J. Bertling                  0001.                                                 Background
                                               (OR); Molly R. Bergstrom (IA); John                        • Hand Delivery or Courier: West                     The Motor Carrier Safety
                                               Luegene Huey, Jr. (TX); Jesus L. Javier                 Building, Ground Floor, Room W12–                     Improvement Act of 1999 (MCSIA) (Pub.
                                               (NJ); Paul Robert Langlois (OH); Samuel                 140, 1200 New Jersey Avenue SE.,                      L. 106–159, 113 Stat. 1748, Dec. 9, 1999)
                                               E. Lovley (PA); Scott M. Putman (PA);                   Washington, DC, between 9 a.m. and 5                  authorized the Secretary of
                                               Laird Lamont Smith (UT); Kirk A.                        p.m. e.t., Monday through Friday,                     Transportation (Secretary) to regulate
                                               Soneson (OH); and Christopher King                      except Federal holidays.                              household goods carriers engaged in
                                               Warner (NY).                                               Instructions: All submissions must                 interstate operations for individual
                                                                                                       include the Agency name and docket                    shippers. In earlier legislation, Congress
                                                 Issued on: September 8, 2015.                         number. For detailed instructions on                  abolished the former Interstate
                                               Larry W. Minor,                                         submitting comments and additional                    Commerce Commission and transferred
                                               Associate Administrator for Policy.                     information on the exemption process,                 the Commission’s jurisdiction over
                                               [FR Doc. 2015–23591 Filed 9–18–15; 8:45 am]             see the Public Participation heading                  household goods transportation to the
                                                                                                       below. Note that all comments received                U.S. Department of Transportation
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                                               BILLING CODE 4910–EX–P
                                                                                                       will be posted without change to http://              (DOT) (ICC Termination Act of 1995,
                                                                                                       www.regulations.gov, including any                    Pub. L. 104–88, 109 Stat. 803, Dec. 29
                                                                                                       personal information provided. Please                 1995). Prior to FMCSA’s establishment,
                                                                                                       see the Privacy Act heading below.                    the Secretary delegated this household
                                                                                                          Docket: For access to the docket to                goods jurisdiction to the Federal
                                                                                                       read background documents or                          Highway Administration, FMCSA’s
                                                                                                       comments received, go to http://                      predecessor organization within DOT.


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                                               57032                     Federal Register / Vol. 80, No. 182 / Monday, September 21, 2015 / Notices

                                                  The FMCSA has authority to regulate                  the carrier does not actually provide                 DEPARTMENT OF TRANSPORTATION
                                               the overall commercial operations of the                services.
                                               household goods industry under 49                                                                             Federal Motor Carrier Safety
                                                                                                         Title: Transportation of Household
                                               U.S.C. 14104, ‘‘Household goods carrier                                                                       Administration
                                                                                                       Goods; Consumer Protection.
                                               operations.’’ This ICR includes the                                                                           [Docket No. FMCSA–2014–0103]
                                               information collection requirements                       OMB Control Number: 2126–0025.
                                               contained in title 49 CFR part 375,                       Type of Request: Extension of a                     Qualification of Drivers; Application for
                                               ‘‘Transportation of Household Goods in                  currently-approved information                        Exemptions; Hearing
                                               Interstate Commerce; Consumer                           collection.
                                               Protection Regulations.’’ The                                                                                 AGENCY: Federal Motor Carrier Safety
                                                                                                         Respondents: Household goods                        Administration (FMCSA), DOT.
                                               information collected encompasses that
                                               which is generated, maintained,                         movers and consumers.                                 ACTION: Notice of final disposition.
                                               retained, disclosed, and provided to, or                  Estimated Number of Respondents:
                                               for, the agency under 49 CFR part 375.                  8,565 respondents [6,065 household                    SUMMARY:   FMCSA announces its
                                                  Sections 4202 through 4216 of the                    goods movers + 2,500 consumers =                      decision to grant requests from 10
                                               Safe, Accountable, Flexible, Efficient                  8,565].                                               individuals for exemptions from the
                                               Transportation Equity Act: A Legacy for                                                                       Agency’s physical qualifications
                                                                                                         Estimated Time per Response: Varies                 standard concerning hearing for
                                               Users (Pub. L. 109–59, 119 Stat. 1144,
                                                                                                       from 5 minutes to display assigned U.S.               interstate drivers. The current regulation
                                               Aug. 10, 2005) (SAFETEA–LU)
                                               amended various provisions of existing                  DOT number in created advertisement                   prohibits hearing impaired individuals
                                               law regarding household goods                           to 12.5 minutes to distribute consumer                from operating CMVs in interstate
                                               transportation. It specifically addressed:              publication, and 10 minutes to complete               commerce. After notice and opportunity
                                               Definitions (section 4202); payment of                  Form MSCA–2P, ‘‘Household Goods/                      for public comment, the Agency
                                               rates (section 4203); registration                      Commercial Complaint Form.                            concluded that granting exemptions for
                                               requirements for household goods motor                    Expiration Date: April 30, 2016.                    these drivers to operate property-
                                               carriers (section 4204); carrier                                                                              carrying CMVs will provide a level of
                                                                                                         Frequency of Response: Other (Once).
                                               operations (section 4205); enforcement                                                                        safety that is equivalent to or greater
                                               of regulations (section 4206); liability of               Estimated Total Annual Burden:                      than the level of safety maintained
                                               carriers under receipts and bills of                    5,524,800 hours [Informational                        without the exemptions. The
                                               lading (section 4207); arbitration                      documents provided to prospective                     exemptions are valid for a 2-year period
                                               requirements (section 4208); civil                      shippers at 43,800 hours + Written Cost               and may be renewed, and the
                                               penalties for brokers and unauthorized                  estimates for prospective shippers at                 exemptions preempt State laws and
                                               transportation (section 4209); penalties                4,620,000 hours + Service orders, bills               regulations.
                                               for holding goods hostage (section                      of lading at 805,300 hours + In-transit               DATES:  The exemptions are effective
                                               4210); consumer handbook (section                       service notifications at 22,600 hours +               September 21, 2015. The exemptions
                                               4211); release of broker information                    Complaint and inquiry records                         expire on September 21, 2017.
                                               (section 4212); working group for                       including establishing records system at              FOR FURTHER INFORMATION CONTACT:
                                               Federal-State relations (section 4213);                 32,700 hours + Household Goods ¥
                                               consumer complaint information                                                                                Charles A. Horan, III, Director, Office of
                                                                                                       Consumer Complaint Form MCSA–2P at                    Carrier, Driver and Vehicle Safety, (202)
                                               (section 4214); review of liability of                  400 hours = 5,524,800].
                                               carriers (section 4215); and application                                                                      366–4001, fmcsamedical@dot.gov,
                                               of State laws (section 4216). The                         Public Comments Invited: You are                    FMCSA, Department of Transportation,
                                               FMCSA regulations that set forth                        asked to comment on any aspect of this                1200 New Jersey Avenue SE., Room
                                               Federal requirements for movers that                    information collection, including: (1)                W64–224, Washington, DC 20590–0001.
                                               provide interstate transportation of                    Whether the proposed collection is                    Office hours are 8:30 a.m. to 5 p.m., e.t.,
                                               household goods are found in 49 CFR                     necessary for the performance of                      Monday through Friday, except Federal
                                               part 375, ‘‘Transportation of Household                 FMCSA’s functions; (2) the accuracy of                holidays.
                                               Goods; Consumer Protection                              the estimated burden; (3) ways for the                SUPPLEMENTARY INFORMATION:
                                               Regulation.’’                                           FMCSA to enhance the quality,                         A. Electronic Access
                                                  On July 16, 2012, FMCSA published                    usefulness, and clarity of the collected
                                               a Direct Final Rule (DFR) titled,                       information; and (4) ways that the                       You may see all the comments online
                                               ‘‘Transportation of Household Goods in                  burden could be minimized without                     through the Federal Document
                                               Interstate Commerce; Consumer                                                                                 Management System (FDMS) at:
                                                                                                       reducing the quality of the information
                                               Protection Regulations: Household                                                                             www.regulations.gov.
                                                                                                       collected. The Agency will summarize
                                               Goods Motor Carrier Record Retention                                                                             Docket: For access to the docket to
                                                                                                       or include your comments in the request               read background documents or
                                               Requirements,’’ (77 FR 41699). The rule
                                                                                                       for OMB’s clearance of this ICR.                      comments, go to www.regulations.gov
                                               amended the regulations governing the
                                               period during which HHG motor                             Issued under the authority of 49 CFR 1.87           and/or Room W12–140 on the ground
                                               carriers must retain documentation of                   on: September 11, 2015.                               level of the West Building, 1200 New
                                               an individual shipper’s waiver of                       G. Kelly Regal,                                       Jersey Avenue SE., Washington, DC,
                                               receipt of printed copies of consumer                   Associate Administrator for Office of                 between 9 a.m. and 5 p.m., e.t., Monday
                                               protection materials. This change                       Research and Information Technology.                  through Friday, except Federal holidays.
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                                               harmonized the retention period with                    [FR Doc. 2015–23589 Filed 9–18–15; 8:45 am]
                                                                                                                                                                Privacy Act: In accordance with 5
                                               other document retention requirements                                                                         U.S.C. 553(c), DOT solicits comments
                                                                                                       BILLING CODE 4910–EX–P
                                               applicable to HHG motor carriers.                                                                             from the public to better inform its
                                               FMCSA also amended the regulations to                                                                         rulemaking process. DOT posts these
                                               clarify that a HHG motor carrier is not                                                                       comments, without edit, including any
                                               required to retain waiver documentation                                                                       personal information the commenter
                                               from any individual shippers for whom                                                                         provides, to www.regulations.gov, as


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Document Created: 2015-12-15 09:38:40
Document Modified: 2015-12-15 09:38:40
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice and request for information.
DatesWe must receive your comments on or before November 20, 2015.
ContactMr. Kenneth Rodgers, Chief, Commercial Enforcement Division, Federal Motor Carrier Safety Administration, West Building 6th Floor, 1200 New Jersey Avenue SE., Washington, DC 20590. Telephone: 202-366-0073; email [email protected] Office hours are from 9:00 a.m. to 5:00 p.m., Monday through Friday, except Federal Holidays.
FR Citation80 FR 57031 

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