80 FR 59172 - Extension of Agency Information Collection Activity Under OMB Review: Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP)

DEPARTMENT OF HOMELAND SECURITY
Transportation Security Administration

Federal Register Volume 80, Issue 190 (October 1, 2015)

This notice announces that the Transportation Security Administration (TSA) has forwarded the Information Collection Request (ICR), Office of Management and Budget (OMB) control number 1652-0044, abstracted below to OMB for review and approval of an extension and revision of the currently approved collection under the Paperwork Reduction Act (PRA). The ICR describes the nature of the information collection and its expected burden. TSA published a Federal Register notice, with a 60-day comment period soliciting comments, of the following collection of information on May 6, 2015, 80 FR 26084. The collection involves the submission of identifying and travel experience information by individuals requesting redress through the Department of Homeland Security (DHS) Traveler Redress Inquiry Program (TRIP). The collection also involves two voluntary customer satisfaction surveys to identify areas for program improvement.

[Federal Register Volume 80, Number 190 (Thursday, October 1, 2015)]
[Notices]
[Pages 59172-59173]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-25028]


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DEPARTMENT OF HOMELAND SECURITY

Transportation Security Administration


Extension of Agency Information Collection Activity Under OMB 
Review: Department of Homeland Security Traveler Redress Inquiry 
Program (DHS TRIP)

AGENCY: Transportation Security Administration, DHS.

ACTION: 30-day Notice.

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SUMMARY: This notice announces that the Transportation Security 
Administration (TSA) has forwarded the Information Collection Request 
(ICR), Office of Management and Budget (OMB) control number 1652-0044, 
abstracted below to OMB for review and approval of an extension and 
revision of the currently approved collection under the Paperwork 
Reduction Act (PRA). The ICR describes the nature of the information 
collection and its expected burden. TSA published a Federal Register 
notice, with a 60-day comment period soliciting comments, of the 
following collection of information on May 6, 2015, 80 FR 26084. The 
collection involves the submission of identifying and travel experience 
information by individuals requesting redress through the Department of 
Homeland Security (DHS) Traveler Redress Inquiry Program (TRIP). The 
collection also involves two voluntary customer satisfaction surveys to 
identify areas for program improvement.

DATES: Send your comments by November 2, 2015. A comment to OMB is most 
effective if OMB receives it within 30 days of publication.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, OMB. Comments should be addressed to Desk Officer, 
Department of Homeland Security/TSA, and sent via electronic mail to 
[email protected] or faxed to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: Christina A. Walsh, TSA PRA Officer,

[[Page 59173]]

Office of Information Technology (OIT), TSA-11, Transportation Security 
Administration, 601 South 12th Street, Arlington, VA 20598-6011; 
telephone (571) 227-2062; email [email protected].

SUPPLEMENTARY INFORMATION:

Comments Invited

    In accordance with the Paperwork Reduction Act of 1995 (44 U.S.C. 
3501 et seq.), an agency may not conduct or sponsor, and a person is 
not required to respond to, a collection of information unless it 
displays a valid OMB control number. The ICR documentation is available 
at http://www.reginfo.gov. Therefore, in preparation for OMB review and 
approval of the following information collection, TSA is soliciting 
comments to--
    (1) Evaluate whether the proposed information requirement is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including using appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology.

Information Collection Requirement

    Title: Department of Homeland Security Traveler Redress Inquiry 
Program (DHS TRIP).
    Type of Request: Extension of a currently approved collection.
    OMB Control Number: 1652-0044.
    Forms(s): Traveler Inquiry and Survey Forms.
    Affected Public: Traveling Public.
    Abstract: DHS TRIP is a single point of contact for individuals who 
have inquiries or seek resolution regarding difficulties they have 
experienced during their travel screening. These difficulties could 
include being: (1) denied or delayed boarding; (2) denied or delayed 
entry into or departure from the United States at a port of entry; or 
(3) identified for additional (secondary) screening at our Nation's 
transportation facilities, including airports, seaports, train stations 
and land borders. The TSA manages the DHS TRIP office on behalf of DHS. 
To request redress, individuals are asked to provide identifying 
information as well as details of their travel experience.
    The DHS TRIP office serves as a centralized intake office for 
traveler requests for redress and uses the online Traveler Inquiry Form 
(TIF) to collect requests for redress. DHS TRIP then passes the 
information to the relevant DHS component to process the request, as 
appropriate (e.g., DHS TRIP passes the form to the appropriate DHS 
office to initiate the Watch List Clearance Procedure). Participating 
DHS components include the TSA, U.S. Customs and Border Protection, 
U.S. Citizenship and Immigration Services, U.S. Immigration and Customs 
Enforcement, Office of Biometric Information Management, Office of 
Civil Rights and Civil Liberties, and the Privacy Office, along with 
the U.S. Department of State, Bureau of Consular Affairs, and the U.S. 
Department of Justice (Terrorist Screening Center). This collection 
serves to distinguish misidentified individuals from an individual 
actually on any watch list used by DHS. Where appropriate, this program 
helps streamline and expedite future check-in or border crossing 
experiences.
    The collection of information is being revised to include: (1) a 
modification to the existing Traveler Inquiry Form (TIF) to enhance the 
redress process for certain individuals and to ensure that the redress 
process is fair and responsive; and (2) two optional, anonymous 
customer satisfaction surveys to allow the public to provide DHS 
feedback on its experience using DHS TRIP.
    DHS estimates that completing the TIF, including gathering and 
submitting the information, will take approximately one hour. In 
completing the two optional surveys, DHS estimates it will take 
approximately 10 minutes to complete each survey. The annual respondent 
population was derived from data contained within the DHS case 
management database and reflects the projected number of respondents in 
the next fiscal\1\ year. Thus, the total estimated annual burden hours 
are 15,500. The burden hours for passengers seeking redress, based on 
15,000 annual respondents, is 15,000 hours (15,000 x 1). The burden 
hours for survey respondents, based on 10 percent of the 15,000 annual 
respondents, is 500 hours (1,500 x 2 x 0.17).
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    \1\ In the 60 day-notice, the annual respondent population of 
19,067 was derived from data contained within the DHS case 
management database and reflected the actual number of respondents 
for the most recent calendar year.
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    Number of Respondents: 15,000.
    Estimated Annual Burden Hours: An estimated 15,500 hours annually.
    Estimated Cost Burden: An estimated $3,375 annually.

    Dated: September 28, 2015.
Christina A.Walsh,
TSA Paperwork Reduction Act Officer, Office of Information Technology.
[FR Doc. 2015-25028 Filed 9-30-15; 8:45 am]
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