80_FR_76263 80 FR 76029 - Notice of Proposed Information Collection for: Information Resource Center Customer Satisfaction Survey

80 FR 76029 - Notice of Proposed Information Collection for: Information Resource Center Customer Satisfaction Survey

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

Federal Register Volume 80, Issue 234 (December 7, 2015)

Page Range76029-76029
FR Document2015-30797

HUD is seeking approval from the Office of Management and Budget (OMB) for the information collection described below. In accordance with the Paperwork Reduction Act, HUD is requesting comment from all interested parties on the proposed collection of information. The purpose of this notice is to allow for 60 days of public comment.

Federal Register, Volume 80 Issue 234 (Monday, December 7, 2015) 
[Federal Register Volume 80, Number 234 (Monday, December 7, 2015)]
[Notices]
[Page 76029]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-30797]



[[Page 76029]]

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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5838-N-09]


Notice of Proposed Information Collection for: Information 
Resource Center Customer Satisfaction Survey

AGENCY: Office of the Assistant Secretary for Public and Indian 
Housing, PIH, HUD.

ACTION: Notice.

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SUMMARY: HUD is seeking approval from the Office of Management and 
Budget (OMB) for the information collection described below. In 
accordance with the Paperwork Reduction Act, HUD is requesting comment 
from all interested parties on the proposed collection of information. 
The purpose of this notice is to allow for 60 days of public comment.

DATES: Comments Due Date: February 5, 2016.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: Colette Pollard, Reports 
Management Officer, QDAM, Department of Housing and Urban Development, 
451 7th Street SW., Room 4176, Washington, DC 20410-5000; telephone 
202-402-3400 (this is not a toll-free number) or email at 
[email protected] for a copy of the proposed forms or other 
available information. Persons with hearing or speech impairments may 
access this number through TTY by calling the toll-free Federal Relay 
Service at (800) 877-8339.

FOR FURTHER INFORMATION CONTACT: Arlette Mussington, Office of Policy, 
Programs and Legislative Initiatives, PIH, Department of Housing and 
Urban Development, 451 7th Street SW., (L'Enfant Plaza, Room 2206), 
Washington, DC 20410; telephone 202-402-4109, (this is not a toll-free 
number). Persons with hearing or speech impairments may access this 
number via TTY by calling the Federal Information Relay Service at 
(800) 877-8339. Copies of available documents submitted to OMB may be 
obtained from Ms. Mussington.

SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is 
seeking approval from OMB for the information collection described in 
Section A.

A. Overview of Information Collection

    Title of Information Collection: Information Resource Center 
Customer Satisfaction Survey.
    OMB Approval Number: Pending OMB Approval.
    Type of Request: New Collection.
    Form Number: N/A.
    Description of the need for the information and proposed use: The 
information will be used by Public and Indian Housing to rate the 
customer satisfaction of the users of the Information Resource Center. 
Collection of this information is needed to ensure that the customers 
using the IRC are receiving the correct and useful information that 
addresses their concerns when they call in for information. The 
Information Resource Center provides technical assistance, primarily in 
the form of general information, to provide access to resources of 
federal, public, Indian and assisted housing programs of the Department 
of Housing and Urban Development. This service is provided through a 
multi-channel contact center with inquires received and responded to 
via phone, email, mail and fax.
    Respondents: Individuals or households, State, Tribal or local 
governments.
    Estimated Number of Respondents: 10,800.
    Estimated Number of Responses: 10,800.
    Frequency of Response: 1.
    Average Hours per Response: 1 minute.
    Total Estimated Burdens: 10,800.

B. Solicitation of Public Comment

    This notice is soliciting comments from members of the public and 
affected parties concerning the collection of information described in 
Section A on the following:
    (1) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information;
    (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and
    (4) Ways to minimize the burden of the collection of information on 
those who are to respond; including through the use of appropriate 
automated collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.
    HUD encourages interested parties to submit comment in response to 
these questions.

     Authority:  Section 3507 of the Paperwork Reduction Act of 
1995, 44 U.S.C. Chapter 35.

    Date: November 25, 2015.
Merrie Nichols-Dixon,
Deputy Director, Office of Policy, Programs and Legislative 
Initiatives.
[FR Doc. 2015-30797 Filed 12-4-15; 8:45 am]
 BILLING CODE 4210-67-P

Federal Register / Vol. 80, No. 234 / Monday, December 7, 2015 / Notices 76029 DEPARTMENT OF HOUSING AND OMB Approval Number: Pending Date: November 25, 2015. URBAN DEVELOPMENT OMB Approval. Merrie Nichols-Dixon, Type of Request: New Collection. Deputy Director, Office of Policy, Programs [Docket No. FR–5838–N–09] Form Number: N/A. and Legislative Initiatives. Notice of Proposed Information Description of the need for the [FR Doc. 2015–30797 Filed 12–4–15; 8:45 am] Collection for: Information Resource information and proposed use: The BILLING CODE 4210–67–P Center Customer Satisfaction Survey information will be used by Public and Indian Housing to rate the customer AGENCY: Office of the Assistant satisfaction of the users of the DEPARTMENT OF HOUSING AND Secretary for Public and Indian Information Resource Center. Collection URBAN DEVELOPMENT Housing, PIH, HUD. of this information is needed to ensure ACTION: Notice. that the customers using the IRC are [Docket No. FR–5831–N–60] SUMMARY: HUD is seeking approval from receiving the correct and useful information that addresses their 30-Day Notice of Proposed Information the Office of Management and Budget Collection: Mark-to-Market Program: (OMB) for the information collection concerns when they call in for information. The Information Resource Requirements for Community-Based described below. In accordance with the Non-Profit Organizations and Public Paperwork Reduction Act, HUD is Center provides technical assistance, primarily in the form of general Agencies requesting comment from all interested parties on the proposed collection of information, to provide access to AGENCY: Office of the Chief Information information. The purpose of this notice resources of federal, public, Indian and Officer, HUD. is to allow for 60 days of public assisted housing programs of the ACTION: Notice. comment. Department of Housing and Urban Development. This service is provided SUMMARY: HUD has submitted the DATES: Comments Due Date: February 5, through a multi-channel contact center proposed information collection 2016. with inquires received and responded to requirement described below to the ADDRESSES: Interested persons are via phone, email, mail and fax. Office of Management and Budget invited to submit comments regarding Respondents: Individuals or (OMB) for review, in accordance with this proposal. Comments should refer to households, State, Tribal or local the Paperwork Reduction Act. The the proposal by name and/or OMB governments. purpose of this notice is to allow for an Control Number and should be sent to: Estimated Number of Respondents: additional 30 days of public comment. Colette Pollard, Reports Management 10,800. DATES: Comments Due Date: January 6, Officer, QDAM, Department of Housing Estimated Number of Responses: 2016. and Urban Development, 451 7th Street 10,800. SW., Room 4176, Washington, DC ADDRESSES: Interested persons are Frequency of Response: 1. invited to submit comments regarding 20410–5000; telephone 202–402–3400 Average Hours per Response: 1 this proposal. Comments should refer to (this is not a toll-free number) or email minute. the proposal by name and/or OMB at Colette.Pollard@hud.gov for a copy of the proposed forms or other available Total Estimated Burdens: 10,800. Control Number and should be sent to: information. Persons with hearing or B. Solicitation of Public Comment HUD Desk Officer, Office of speech impairments may access this Management and Budget, New This notice is soliciting comments Executive Office Building, Washington, number through TTY by calling the toll- from members of the public and affected DC 20503; fax: 202–395–5806. Email: free Federal Relay Service at (800) 877– parties concerning the collection of OIRA_Submission@omb.eop.gov. 8339. information described in Section A on FOR FURTHER INFORMATION CONTACT: FOR FURTHER INFORMATION CONTACT: the following: Colette Pollard, Reports Management Arlette Mussington, Office of Policy, (1) Whether the proposed collection Officer, QMAC, Department of Housing Programs and Legislative Initiatives, of information is necessary for the and Urban Development, 451 7th Street PIH, Department of Housing and Urban proper performance of the functions of SW., Washington, DC 20410; email Development, 451 7th Street SW., the agency, including whether the Colette Pollard at Colette.Pollard@ (L’Enfant Plaza, Room 2206), information will have practical utility; hud.gov or telephone 202–402–3400. Washington, DC 20410; telephone 202– (2) The accuracy of the agency’s This is not a toll-free number. Persons 402–4109, (this is not a toll-free estimate of the burden of the proposed with hearing or speech impairments number). Persons with hearing or collection of information; may access this number through TTY by speech impairments may access this number via TTY by calling the Federal (3) Ways to enhance the quality, calling the toll-free Federal Relay Information Relay Service at (800) 877– utility, and clarity of the information to Service at (800) 877–8339. 8339. Copies of available documents be collected; and Copies of available documents submitted to OMB may be obtained (4) Ways to minimize the burden of submitted to OMB may be obtained from Ms. Mussington. the collection of information on those from Ms. Pollard. SUPPLEMENTARY INFORMATION: This who are to respond; including through SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is the use of appropriate automated notice informs the public that HUD is collection techniques or other forms of mstockstill on DSK4VPTVN1PROD with NOTICES seeking approval from OMB for the seeking approval from OMB for the information collection described in information technology, e.g., permitting information collection described in Section A. electronic submission of responses. Section A. HUD encourages interested parties to The Federal Register notice that A. Overview of Information Collection submit comment in response to these solicited public comment on the Title of Information Collection: questions. information collection for a period of 60 Information Resource Center Customer Authority: Section 3507 of the Paperwork days was published on September 25, Satisfaction Survey. Reduction Act of 1995, 44 U.S.C. Chapter 35. 2015 at 80 FR 57848. 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Document Created: 2015-12-14 13:30:20
Document Modified: 2015-12-14 13:30:20
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionNotices
ActionNotice.
ContactArlette Mussington, Office of Policy, Programs and Legislative Initiatives, PIH, Department of Housing and Urban Development, 451 7th Street SW., (L'Enfant Plaza, Room 2206), Washington, DC 20410; telephone 202-402-4109, (this is not a toll-free number). Persons with hearing or speech impairments may access this number via TTY by calling the Federal Information Relay Service at (800) 877-8339. Copies of available documents submitted to OMB may be obtained from Ms. Mussington.
FR Citation80 FR 76029 
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