80 FR 79352 - 60-Day Notice of Proposed Information Collection: Generic Customer Satisfaction Surveys

DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

Federal Register Volume 80, Issue 244 (December 21, 2015)

Page Range		79352-79353
FR Document		2015-31988

HUD is seeking approval from the Office of Management and Budget (OMB) for the information collection described below. In accordance with the Paperwork Reduction Act, HUD is requesting comment from all interested parties on the proposed collection of information. The purpose of this notice is to allow for 60 days of public comment.

Federal Register, Volume 80 Issue 244 (Monday, December 21, 2015)

[Federal Register Volume 80, Number 244 (Monday, December 21, 2015)]
[Notices]
[Pages 79352-79353]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2015-31988]


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DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT

[Docket No. FR-5831-N-64]


60-Day Notice of Proposed Information Collection: Generic 
Customer Satisfaction Surveys

AGENCY: Office of the Chief Information Officer, HUD.

ACTION: Notice.

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SUMMARY: HUD is seeking approval from the Office of Management and 
Budget (OMB) for the information collection described below. In 
accordance with the Paperwork Reduction Act, HUD is requesting comment 
from all interested parties on the proposed collection of information. 
The purpose of this notice is to allow for 60 days of public comment.

DATES: Comments Due Date: February 19, 2016.

ADDRESSES: Interested persons are invited to submit comments regarding 
this proposal. Comments should refer to the proposal by name and/or OMB 
Control Number and should be sent to: Colette Pollard, Reports 
Management Officer, QDAM, Department of Housing and Urban Development, 
451 7th Street SW., Room 4176, Washington, DC 20410-5000; telephone 
202-402-3400 (this is not a toll-free number) or email at 
Colette.Pollard@hud.gov for a copy of the proposed forms or other 
available information. Persons with hearing or speech impairments may 
access this number through TTY by calling the toll-free Federal Relay 
Service at (800) 877-8339.

FOR FURTHER INFORMATION CONTACT: Colette Pollard, Reports Management 
Officer, QDAM, Department of Housing and Urban Development, 451 7th 
Street SW., Washington, DC 20410; email Colette Pollard at 
Colette.Pollard@hud.gov or telephone (202) 402-3400. This is not a 
toll-free number. Persons with hearing or speech impairments may access 
this number through TTY by calling the toll-free Federal Relay Service 
at (800) 877-8339.
    Copies of available documents submitted to OMB may be obtained from 
Ms. Pollard.

SUPPLEMENTARY INFORMATION: This notice informs the public that HUD is

[[Page 79353]]

seeking approval from OMB for the information collection described in 
Section A.

A. Overview of Information Collection

    Title of Information Collection: Generic Customer Satisfaction 
Surveys.
    OMB Approval Number: 2535-0116.
    Type of Request: Extension on a currently approved.
    Description of the need for the information and proposed use: 
Executive Order 12862, ``Setting Customer Service Standards'' requires 
that Federal agencies provide the highest quality service to our 
customers by identifying them and determining what they think about our 
services. The surveys covered in the request for a generic clearance 
will provide HUD a means to gather this data directly from our 
customers. HUD will conduct various customer satisfaction surveys to 
gather feedback and data directly from our customers to determine the 
kind and quality of services and products they want and expect to 
receive.
    OMB Control Number, if applicable: N/A.
    Estimation of the total number of hours needed to prepare the 
information collection including number of respondents, frequency of 
response, and hours of response: The number of burden hours is 13,229. 
The number of respondents is 117,248, the number of responses is 
117,248, the frequency of response is on occasion, and the burden hour 
per response is .80.

B. Solicitation of Public Comment

    This notice is soliciting comments from members of the public and 
affected parties concerning the collection of information described in 
Section A on the following:
    (1) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility;
    (2) The accuracy of the agency's estimate of the burden of the 
proposed collection of information;
    (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and
    (4) Ways to minimize the burden of the collection of information on 
those who are to respond; including through the use of appropriate 
automated collection techniques or other forms of information 
technology, e.g., permitting electronic submission of responses.
    HUD encourages interested parties to submit comment in response to 
these questions.

C. Authority

    Section 3507 of the Paperwork Reduction Act of 1995, 44 U.S.C. 
Chapter 35.

     Dated: December 15, 2015.
Colette Pollard,
Department Paperwork Reduction Act Officer, Office of the Chief 
Information Officer.
[FR Doc. 2015-31988 Filed 12-18-15; 8:45 am]
BILLING CODE 4210-67-P

79352 Federal Register / Vol. 80, No. 244 / Monday, December 21, 2015 / Notices

information collection that was soliciting comments concerning the Dated: December 14, 2015.
previously approved. CBP is proposing following information collection: Tracey Denning,
that this information collection be Title: Biometric Identity Agency Clearance Officer, U.S. Customs and
extended with a change to the burden OMB Number: 1651–0138 Border Protection.
hours but no change to the information Abstract: In order to enhance national [FR Doc. 2015–32019 Filed 12–18–15; 8:45 am]
collected. This document is published security, the Department of Homeland BILLING CODE 9111–14–P
to obtain comments from the public and Security developed a biometric based
affected agencies. entry and exit system capable of
DATES: Written comments should be improving the information resources DEPARTMENT OF HOUSING AND
received on or before January 20, 2016 available to immigration and border URBAN DEVELOPMENT
to be assured of consideration. management decision-makers. These
[Docket No. FR–5831–N–64]
ADDRESSES: Interested persons are biometrics include: digital fingerprint
invited to submit written comments on scans, photographs, facial images and 60-Day Notice of Proposed Information
this proposed information collection to iris images, or other biometric Collection: Generic Customer
the Office of Information and Regulatory identifiers. Biometrics are collected Satisfaction Surveys
Affairs, Office of Management and from those aliens specified in 8 CFR
Budget. Comments should be addressed 215.8 and 8 CFR 235.1(f). Non-exempt, AGENCY: Office of the Chief Information
to the OMB Desk Officer for Customs non-U.S. citizens will have their facial Officer, HUD.
and Border Protection, Department of and iris images captured upon entry to ACTION: Notice.
Homeland Security, and sent via and exit from the United States. The
electronic mail to oira_submission@ information collected is used to provide SUMMARY: HUD is seeking approval from
omb.eop.gov or faxed to (202) 395–5806. assurance of identity and determine the Office of Management and Budget
admissibility of those seeking entry into (OMB) for the information collection
FOR FURTHER INFORMATION CONTACT: described below. In accordance with the
the United States.
Requests for additional information Paperwork Reduction Act, HUD is
should be directed to Tracey Denning, The federal statutes that mandate DHS
to create a biometric entry and exit requesting comment from all interested
U.S. Customs and Border Protection, parties on the proposed collection of
Regulations and Rulings, Office of system include: Section 2(a) of the
Immigration and Naturalization Service information. The purpose of this notice
International Trade, 90 K Street NE., is to allow for 60 days of public
10th Floor, Washington, DC 20229– Data Management Improvement Act of
2000 (DMIA), Public Law 106–215, 114 comment.
1177, at 202–325–0265.
Stat. 337 (2000); Section 205 of the Visa DATES: Comments Due Date: February
SUPPLEMENTARY INFORMATION: This Waiver Permanent Program Act of 2000, 19, 2016.
proposed information collection was Public Law 106–396, 114 Stat. 1637, ADDRESSES: Interested persons are
previously published in the Federal 1641 (2000); Section 414 of the Uniting
Register (80 FR 25313) on May 4, 2015, invited to submit comments regarding
and Strengthening America by this proposal. Comments should refer to
allowing for a 60-day comment period. Providing Appropriate Tools Required
This notice allows for an additional 30 the proposal by name and/or OMB
to Intercept and Obstruct Terrorism Act Control Number and should be sent to:
days for public comments. This process of 2001 (USA PATRIOT Act), Public
is conducted in accordance with 5 CFR Colette Pollard, Reports Management
Law 107–56, 115 Stat. 272, 353 (2001); Officer, QDAM, Department of Housing
1320.10. CBP invites the general public Section 302 of the Enhanced Border
and other Federal agencies to comment and Urban Development, 451 7th Street
Security and Visa Entry Reform Act of SW., Room 4176, Washington, DC
on proposed and/or continuing 2002 (Border Security Act), Public Law
information collections pursuant to the 20410–5000; telephone 202–402–3400
107–173, 116 Stat. 543, 552, (2002); (this is not a toll-free number) or email
Paperwork Reduction Act of 1995 (Pub. Section 7208 of the Intelligence Reform
L. 104–13; 44 U.S.C. 3507). The at Colette.Pollard@hud.gov for a copy of
and Terrorism Prevention Act of 2004 the proposed forms or other available
comments should address: (a) Whether (IRTPA), Public Law 108–458, 118 Stat.
the collection of information is information. Persons with hearing or
3638, 3817 (2004); and Section 711 of speech impairments may access this
necessary for the proper performance of the Implementing Recommendations of
the functions of the agency, including number through TTY by calling the toll-
the 9/11 Commission Act of 2007, free Federal Relay Service at (800) 877–
whether the information shall have Public Law 110–52, 121 Stat. 266
practical utility; (b) the accuracy of the 8339.
(2007).
agency’s estimates of the burden of the FOR FURTHER INFORMATION CONTACT:
Current Actions: This submission is Colette Pollard, Reports Management
collection of information; (c) ways to being made to extend the expiration
enhance the quality, utility, and clarity Officer, QDAM, Department of Housing
date with a change to the burden hours and Urban Development, 451 7th Street
of the information to be collected; (d) based on most recent estimates for the
ways to minimize the burden, including SW., Washington, DC 20410; email
annual number of responses. There are Colette Pollard at Colette.Pollard@
the use of automated collection no changes to the information being
techniques or the use of other forms of hud.gov or telephone (202) 402–3400.
collected. This is not a toll-free number. Persons
information technology; and (e) the
Type of Review: Extension (with with hearing or speech impairments
annual costs to respondents or record
change). may access this number through TTY by
mstockstill on DSK4VPTVN1PROD with NOTICES

keepers from the collection of
information (total capital/startup costs Affected Public: Individuals. calling the toll-free Federal Relay
and operations and maintenance costs). Estimated Number of Respondents: Service at (800) 877–8339.
The comments that are submitted will 113,200,000. Copies of available documents
be summarized and included in the CBP Estimated Time per Respondent: submitted to OMB may be obtained
request for OMB approval. All .0097 hours. from Ms. Pollard.
comments will become a matter of Estimated Total Annual Burden SUPPLEMENTARY INFORMATION: This
public record. In this document, CBP is Hours: 1,098,040. notice informs the public that HUD is

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Federal Register / Vol. 80, No. 244 / Monday, December 21, 2015 / Notices 79353

seeking approval from OMB for the C. Authority announcing and requesting comments
information collection described in Section 3507 of the Paperwork in a notice of availability (80 FR 15249)
Section A. Reduction Act of 1995, 44 U.S.C. on March 23, 2015. The 30-day
Chapter 35. comment period ended on April 22,
A. Overview of Information Collection
2015. A summary of public comments
Title of Information Collection: Dated: December 15, 2015. and the agency responses is included in
Generic Customer Satisfaction Surveys. Colette Pollard, the final CCP.
OMB Approval Number: 2535–0116. Department Paperwork Reduction Act Officer,
Office of the Chief Information Officer. Background
Type of Request: Extension on a
currently approved. [FR Doc. 2015–31988 Filed 12–18–15; 8:45 am] The National Wildlife Refuge System
Description of the need for the BILLING CODE 4210–67–P Administration Act of 1966, as amended
information and proposed use: by the National Wildlife Refuge System
Executive Order 12862, ‘‘Setting Improvement Act of 1997 (16 U.S.C.
Customer Service Standards’’ requires DEPARTMENT OF THE INTERIOR 668dd–668ee) (Administration Act),
that Federal agencies provide the requires us to develop a CCP for each
highest quality service to our customers Fish and Wildlife Service national wildlife refuge. The purpose in
by identifying them and determining [FWS–R3–R–2015–N197];
developing a CCP is to provide refuge
what they think about our services. The [FXRS1261030000–167–FF03R02000] managers with a 15-year strategy for
surveys covered in the request for a achieving refuge purposes and
generic clearance will provide HUD a Whittlesey Creek National Wildlife contributing toward the mission of the
means to gather this data directly from Refuge, Bayfield County, Wisconsin; National Wildlife Refuge System
our customers. HUD will conduct Final Comprehensive Conservation (NWRS), consistent with sound
various customer satisfaction surveys to Plan and Finding of No Significant principles of fish and wildlife
gather feedback and data directly from Impact for Environmental Assessment management, conservation, legal
our customers to determine the kind mandates, and Service policies. In
AGENCY: Fish and Wildlife Service, addition to outlining broad management
and quality of services and products Interior.
they want and expect to receive. direction on conserving wildlife and
ACTION: Notice of availability. their habitats, CCPs identify wildlife-
OMB Control Number, if applicable:
dependent recreational opportunities
N/A. SUMMARY: We, the U.S. Fish and available to the public, including
Estimation of the total number of Wildlife Service (Service), announce the opportunities for hunting, fishing,
hours needed to prepare the information availability of a final comprehensive wildlife observation and photography,
collection including number of conservation plan (CCP) and finding of and environmental education and
respondents, frequency of response, and no significant impact (FONSI) for the interpretation. We will review and
hours of response: The number of environmental assessment (EA) for the update the CCP at least every 15 years
burden hours is 13,229. The number of Whittlesey Creek National Wildlife in accordance with the Administration
respondents is 117,248, the number of Refuge (Refuge, NWR). In this final CCP, Act.
responses is 117,248, the frequency of we describe how we intend to manage
response is on occasion, and the burden Each unit of the NWRS was
the refuge for the next 15 years.
hour per response is .80. established for specific purposes. We
ADDRESSES: You will find the final CCP, use these purposes as the foundation for
B. Solicitation of Public Comment a summary of the final CCP, and the EA/ developing and prioritizing the
FONSI on the planning Web site at management goals and objectives for
This notice is soliciting comments http://www.fws.gov/midwest/planning/ each refuge within the NWRS mission,
from members of the public and affected whittleseycreek/index.html. A limited and to determine how the public can
parties concerning the collection of number of hard copies and CD–ROMs use each refuge. The planning process is
information described in Section A on are available. You may request one by a way for us and the public to evaluate
the following: any of the following methods: management goals and objectives that
(1) Whether the proposed collection • Email: r3planning@fws.gov. Include will ensure the best possible approach
of information is necessary for the ‘‘Whittlesey Creek Final CCP’’ in the to wildlife, plant, and habitat
proper performance of the functions of subject line of the message. conservation, while providing for
the agency, including whether the • U.S. Mail: Whittlesey Creek NWR, wildlife-dependent recreation
information will have practical utility; c/o Northern Great Lakes Visitor Center, opportunities that are compatible with
(2) The accuracy of the agency’s 29270 County Highway G, Ashland, WI each refuge’s establishing purposes and
estimate of the burden of the proposed 54806. the mission of the NWRS.
collection of information; FOR FURTHER INFORMATION CONTACT: Tom
(3) Ways to enhance the quality, Kerr, 715–246–7784. Additional Information
utility, and clarity of the information to SUPPLEMENTARY INFORMATION: The final CCP may be found at http://
be collected; and www.fws.gov/midwest/planning/
(4) Ways to minimize the burden of Introduction whittleseycreek/index.html. The final
the collection of information on those With this notice, we complete the CCP includes detailed information
who are to respond; including through
mstockstill on DSK4VPTVN1PROD with NOTICES

CCP process for Whittlesey Creek about the planning process, refuge,
the use of appropriate automated National Wildlife Refuge, which we issues, and management alternative
collection techniques or other forms of began by publishing a notice of intent in selected. The Web site also includes an
information technology, e.g., permitting the Federal Register (78 FR 3909) on EA and FONSI, prepared in accordance
electronic submission of responses. January 17, 2013. For more about the with the National Environmental Policy
HUD encourages interested parties to initial process and the history of this Act (NEPA) (43 U.S.C. 4321 et seq.). The
submit comment in response to these refuge, see that notice. We released the EA/FONSI includes discussion of four
questions. draft CCP and EA to the public, alternative Refuge management options.

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Document Created: 2015-12-19 02:57:20
Document Modified: 2015-12-19 02:57:20

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice.
Contact		Colette Pollard, Reports Management Officer, QDAM, Department of Housing and Urban Development, 451 7th Street SW., Washington, DC 20410; email Colette Pollard at [email protected] or telephone (202) 402-3400. This is not a toll-free number. Persons with hearing or speech impairments may access this number through TTY by calling the toll-free Federal Relay Service at (800) 877-8339.
FR Citation		80 FR 79352