81 FR 11840 - Agency Information Collection Activities; Submission for OMB Review; Comment Request; Unemployment Insurance Call Center Final Assessment Guide

DEPARTMENT OF LABOR
Office of the Secretary

Federal Register Volume 81, Issue 44 (March 7, 2016)

The Department of Labor (DOL) is submitting the Employment and Training Administration (ETA) sponsored information collection request (ICR) proposal titled, ``Unemployment Insurance Call Center Final Assessment Guide,'' to the Office of Management and Budget (OMB) for review and approval for use in accordance with the Paperwork Reduction Act (PRA) of 1995 (44 U.S.C. 3501 et seq.). Public comments on the ICR are invited.

[Federal Register Volume 81, Number 44 (Monday, March 7, 2016)]
[Notices]
[Pages 11840-11841]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-04934]


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DEPARTMENT OF LABOR

Office of the Secretary


Agency Information Collection Activities; Submission for OMB 
Review; Comment Request; Unemployment Insurance Call Center Final 
Assessment Guide

ACTION: Notice.

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SUMMARY: The Department of Labor (DOL) is submitting the Employment and 
Training Administration (ETA) sponsored information collection request 
(ICR) proposal titled, ``Unemployment Insurance Call Center Final 
Assessment Guide,'' to the Office of Management and Budget (OMB) for 
review and approval for use in accordance with the Paperwork Reduction 
Act (PRA) of 1995 (44 U.S.C. 3501 et seq.). Public comments on the ICR 
are invited.

DATES: The OMB will consider all written comments that agency receives 
on or before April 6, 2016.

ADDRESSES: A copy of this ICR with applicable supporting documentation; 
including a description of the likely respondents, proposed frequency 
of response, and estimated total burden may be obtained free of charge 
from the RegInfo.gov Web site at http://www.reginfo.gov/public/do/PRAViewICR?ref_nbr=201509-1205-013 (this link will only become active 
on the day following publication of this notice) or by contacting 
Michel Smyth by telephone at 202-693-4129 (this is not a toll-free 
number) or by email at [email protected].
    Submit comments about this request by mail or courier to the Office 
of Information and Regulatory Affairs,

[[Page 11841]]

Attn: OMB Desk Officer for DOL-ETA, Office of Management and Budget, 
Room 10235, 725 17th Street NW., Washington, DC 20503; by Fax: 202-395-
5806 (this is not a toll-free number); or by email: 
[email protected]. Commenters are encouraged, but not 
required, to send a courtesy copy of any comments by mail or courier to 
the U.S. Department of Labor--OASAM, Office of the Chief Information 
Officer, Attn: Departmental Information Compliance Management Program, 
Room N1301, 200 Constitution Avenue NW., Washington, DC 20210; or by 
email: [email protected].

FOR FURTHER INFORMATION CONTACT: Contact Michel Smyth by telephone at 
202-693-4129 (this is not a toll-free number) or by email at 
[email protected].

    Authority: 44 U.S.C. 3507(a)(1)(D).

SUPPLEMENTARY INFORMATION: This ICR seeks PRA authority for the 
Unemployment Insurance (UI) Call Center Final Assessment Guide 
information collection. The ETA proposes to conduct a comprehensive 
study of UI call center operations by collecting data to understand key 
operational challenges and issues in light of Administration policy 
priorities and of other partner programs. More specifically, approval 
of this ICR would authorize the ETA to conduct telephone interviews of 
UI State Workforce Administration Administrators and Directors. The 
interviews would gather detailed documentation of how states operate 
their UI call centers, as well as gather information on how existing 
state UI call centers' successful practices and measurable performances 
are used. Social Security Act section 303(a)(6) authorizes this 
information collection. See 42 U.S.C. 503(a)(6).
    This proposed information collection is subject to the PRA. A 
Federal agency generally cannot conduct or sponsor a collection of 
information, and the public is generally not required to respond to an 
information collection, unless it is approved by the OMB under the PRA 
and displays a currently valid OMB Control Number. In addition, 
notwithstanding any other provisions of law, no person shall generally 
be subject to penalty for failing to comply with a collection of 
information if the collection of information does not display a valid 
Control Number. See 5 CFR 1320.5(a) and 1320.6. For additional 
information, see the related notice published in the Federal Register 
on July 2, 2015 (80 FR 38233).
    Interested parties are encouraged to send comments to the OMB, 
Office of Information and Regulatory Affairs at the address shown in 
the ADDRESSES section within thirty (30) days of publication of this 
notice in the Federal Register. In order to help ensure appropriate 
consideration, comments should mention OMB ICR Reference Number 201509-
1205-013. The OMB is particularly interested in comments that:
     Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
     Evaluate the accuracy of the agency's estimate of the 
burden of the proposed collection of information, including the 
validity of the methodology and assumptions used;
     Enhance the quality, utility, and clarity of the 
information to be collected; and
     Minimize the burden of the collection of information on 
those who are to respond, including through the use of appropriate 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology, e.g., permitting 
electronic submission of responses.
    Agency: DOL-ETA.
    Title of Collection: Unemployment Insurance Call Center Final 
Assessment Guide.
    OMB ICR Reference Number: 201509-1205-013.
    Affected Public: State, Local, and Tribal Governments.
    Total Estimated Number of Respondents: 53.
    Total Estimated Number of Responses: 53.
    Total Estimated Annual Time Burden: 133 hours.
    Total Estimated Annual Other Costs Burden: $0.

    Dated: March 1, 2016.
Michel Smyth,
Departmental Clearance Officer.
[FR Doc. 2016-04934 Filed 3-4-16; 8:45 am]
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