81_FR_31987 81 FR 31889 - Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991

81 FR 31889 - Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991

FEDERAL COMMUNICATIONS COMMISSION

Federal Register Volume 81, Issue 98 (May 20, 2016)

Page Range31889-31895
FR Document2016-12025

In this document, the Federal Communications Commission (Commission) invites comment on proposed revisions to its rules under the Telephone Consumer Protection Act (TCPA) to implement a provision of the Bipartisan Budget Act of 2015 that excepts from the TCPA's prior-express-consent requirement autodialed and prerecorded calls ``made solely to collect a debt owed to or guaranteed by the United States.''

Federal Register, Volume 81 Issue 98 (Friday, May 20, 2016)
[Federal Register Volume 81, Number 98 (Friday, May 20, 2016)]
[Proposed Rules]
[Pages 31889-31895]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-12025]


=======================================================================
-----------------------------------------------------------------------

FEDERAL COMMUNICATIONS COMMISSION

47 CFR Part 64

[CG Docket No. 02-278; FCC 16-57]


Rules and Regulations Implementing the Telephone Consumer 
Protection Act of 1991

AGENCY: Federal Communications Commission.

ACTION: Proposed rule.

-----------------------------------------------------------------------

SUMMARY: In this document, the Federal Communications Commission 
(Commission) invites comment on proposed revisions to its rules under 
the Telephone Consumer Protection Act (TCPA) to implement a provision 
of the Bipartisan Budget Act of 2015 that excepts from the TCPA's 
prior-express-consent requirement autodialed and prerecorded calls 
``made solely to collect a debt owed to or guaranteed by the United 
States.''

DATES: Comments are due on or before June 6, 2016. Reply comments are 
due on or before June 21, 2016.

ADDRESSES: You may submit comments identified by CG Docket No. 02-278 
by any of the following methods:
     Electronic Filers: Comments may be filed electronically 
using the Internet by accessing the Commission's Electronic Comment 
Filing System (ECFS), through the Commission's Web site: http://apps.fcc.gov/ecfs/. Filers should follow the instructions provided on 
the Web site for submitting comments. For ECFS filers, in completing 
the transmittal screen, filers should include their full name, U.S. 
Postal service mailing address, and CG Docket No. 02-278.
     Paper Filers: Parties who choose to file by paper must 
file an original and one copy of each filing. Filings can be sent by 
hand or messenger delivery, by commercial overnight courier, or by 
first-class or overnight U.S. Postal Service mail (although the 
Commission continues to experience delays in receiving U.S. Postal 
Service mail). All filings must be addressed to the Commission's 
Secretary, Office of the Secretary, Federal Communications Commission.
    For detailed instructions for submitting comments and additional 
information on the rulemaking process, see the SUPPLEMENTARY 
INFORMATION section of this document.

FOR FURTHER INFORMATION CONTACT: Kristi Thornton, Consumer Policy 
Division, Consumer and Governmental Affairs Bureau, Federal 
Communications Commission, 445 12th Street SW., Washington, DC 20554 by 
phone at (202) 418-2467 or by email at: [email protected].

SUPPLEMENTARY INFORMATION: This is a summary of the Commission's Notice 
of Proposed Rulemaking (NPRM), Rules and Regulations Implementing the 
TCPA of 1991, CG Docket No. 02-278, FCC 16-57, adopted May 24, 2016, 
and released May 6, 2016. A copy of document FCC 16-57 and any 
subsequently filed documents in this matter will be available during 
regular business hours at the FCC Reference Center, Portals II, 445 
12th Street SW., Room CY-A257, Washington, DC 20554, (202) 418-0270. 
The full text of document FCC 16-57 will be available for public 
inspection and copying via ECFS, and during regular business hours at 
the FCC Reference Information Center, Portals II, 445 12th Street SW., 
Room CY-A257, Washington, DC 20554. A copy of document FCC 16-57 and 
any subsequently filed documents in this matter may also be found by 
searching ECFS at: http://apps.fcc.gov/ecfs/ (insert CG Docket No. 02-
278 into the Proceeding block).
    Pursuant to 47 CFR 1.415, 1.419, interested parties may file 
comments and reply comments on or before the dates indicated on the 
first page of this document. Comments may be filed using ECFS. See 
Electronic Filing of Documents in Rulemaking Proceedings, 63 FR 24121 
(1998).
     All hand-delivered or messenger-delivered paper filings 
for the Commission's Secretary must be delivered to FCC Headquarters at 
445 12th Street SW., Room TW-A325, Washington, DC 20554. All hand 
deliveries must be held together with rubber bands or fasteners. Any 
envelopes must be disposed of before entering the building.
     Commercial Mail sent by overnight mail (other than U.S. 
Postal Service Express Mail and Priority Mail) must be sent to 9300 
East Hampton Drive, Capitol Heights, MD 20743.
     U.S. Postal Service first-class, Express, and Priority 
mail should be addressed to 445 12th Street SW., Washington, DC 20554.
    Pursuant to Sec.  1.1200 of the Commission's rules, 47 CFR 1.1200, 
this matter shall be treated as a ``permit-but-disclose'' proceeding in 
accordance with the Commission's ex parte rules. Persons making oral ex 
parte presentations are reminded that memoranda summarizing the 
presentations must contain summaries of the substances of the 
presentations and not merely a listing of the subjects discussed. More 
than a one or two sentence description of the views and arguments 
presented is generally required. See 47 CFR 1.1206(b). Other rules 
pertaining to oral and written ex parte presentations in permit-but-
disclose proceedings are set forth in Sec.  1.1206(b) of the 
Commission's rules, 47 CFR 1.1206(b).
    To request materials in accessible formats for people with 
disabilities (braille, large print, electronic files, audio format), 
send an email to [email protected] or call the Consumer and Governmental 
Affairs Bureau at (202) 418-0530 (voice), (202) 418-0432 (TTY). 
Document FCC 16-57 can also be downloaded in Word or Portable Document 
Format (PDF) at: http://www.fcc.gov/cgb/policy.

[[Page 31890]]

Initial Paperwork Reduction Act of 1995 Analysis

    Document FCC 16-57 seeks comment on proposed rule amendments that 
may result in modified information collection requirements. If the 
Commission adopts any modified information collection requirements, the 
Commission will publish another notice in the Federal Register inviting 
the public to comment on the requirements, as required by the Paperwork 
Reduction Act. Public Law 104-13; 44 U.S.C. 3501-3520. In addition, 
pursuant to the Small Business Paperwork Relief Act of 2002, the 
Commission seeks comment on how it might further reduce the information 
collection burden for small business concerns with fewer than 25 
employees. Public Law 107-198; 44 U.S.C. 3506(c)(4).

Synopsis of the Notice of Proposed Rulemaking

    1. In the NPRM, the Commission seeks comment on implementation of 
the Bipartisan Budget Act of 2015 (Budget Act) amendments. Among other 
things, the Commission seeks comment on a number of implementation 
questions, such as which calls are covered by the phrase ``solely to 
collect,'' how it should restrict the number and duration of such 
calls, and how to implement such restrictions.

Background

A. Covered Calls

    2. At what point is a call to collect a debt a covered call? The 
Commission turns first to the phrase ``solely to collect a debt'' and 
seeks comment regarding the parameters of that phrase, including how 
the Commission should interpret ``solely'' and ``collect.'' The 
Commission's proposal, to ensure that debtors do not receive non-
consent calls before failing to make a timely payment, is to interpret 
``solely to collect a debt'' to mean only those calls made to obtain 
payment after the borrower is delinquent on a payment. The Commission 
seeks comment on this proposal, including how the Commission should 
interpret ``delinquent'' for these purposes, and any alternative 
approaches. The Commission also seeks comment on the alternative that 
covered calls may only be made after the debtor is in default, how the 
Commission should define ``default,'' and whether it should distinguish 
between default caused by non-payment and a default resulting from a 
different cause under the terms of the debt instrument.
    3. Are debt servicing calls covered? The Commission notes that debt 
servicing calls may provide a valuable service by offering information 
about options and programs designed to keep at-risk debtors from 
defaulting or becoming delinquent on their loans. Helping a debtor 
avoid delinquency or default can preserve the person's payment history 
and credit rating, and help maintain eligibility for future loans. The 
potential value of these debt servicing calls, and the probability that 
servicing calls will create conditions for debtors that allow debts to 
be more readily collected by the United States, leads the Commission to 
propose that servicing calls should be included in covered calls. The 
Commission seeks comment on this proposal and, if adopted, how to 
ensure it does not result in the types of calls consumers would not 
want, such as marketing calls. The Commission seeks comment on what 
initiating event should enable a creditor or entity acting on a 
creditor's behalf to begin making covered calls to convey debt 
servicing information. Its proposal, above, is that covered calls begin 
when a borrower is delinquent on a payment; should delinquency also be 
the initiating event for debt servicing calls, or should some other 
event trigger a caller's ability to make servicing calls under the 
exception? What should the trigger event be?
    4. The Commission seeks comment on the definition of ``servicing'' 
that should guide its analysis in this regard. Should servicing calls 
include calls informing debtors how to reduce payment amounts; 
consolidate, modify, or restructure loans; change payment dates; or 
other matters indirectly related to seeking payment? The Commission 
proposes that permissible ``servicing'' calls only refer to calls made 
by the creditor and those entities acting on behalf of the creditor. 
The Commission seeks comment on this proposal.
    5. ``Owed to or guaranteed by the United States.'' The Commission 
seeks comment on the meaning of the phrase ``a debt owed to or 
guaranteed by the United States.'' What is a debt ``owed to'' the 
United States and a debt ``guaranteed by'' the United States? Does the 
phrase ``owed to or guaranteed by'' include debts insured by the United 
States? Should the Commission look to or adopt the definition of 
``debt'' in the DCIA? Why or why not?
    6. The Commission also seeks comment on whether there are any 
circumstances under which a party other than the federal government 
obtains a pecuniary interest in a debt such that the debt should no 
longer be considered to be ``owed to . . . the United States.'' Basic 
contract principles dictate that when an owner sells an item, it no 
longer belongs to the original owner, but to the purchaser. Likewise, 
the purchaser of a debt is owed the repayment obligation, not the prior 
obligee. For example, would a debt still be ``owed to . . . the United 
States'' if the right to repayment is transferred in whole or part to 
anyone other than the United States, or a collection agency collects 
the funds and then remits to the federal government a percentage of the 
amount collected? Are there specific types of debts that are covered or 
not covered by the phrase ``debt owed to or guaranteed by the United 
States,'' such as federal student loans, Small Business Administration 
loans, and federally guaranteed mortgages? Are there any other factors 
the Commission should consider in determining which types of debts 
should be included or excluded from this phrase for purposes of 
implementing the Budget Act amendments to the TCPA? If so, what are 
those factors? Consistent with the focus of the amended statutory 
language on debts ``owed to or guaranteed by the United States,'' 
should the Commission also require that the content of covered calls be 
limited to such debts, and that such calls not be permitted to include 
content concerning other debts or matters about which the caller may 
want to speak with the debtor? Similarly, can the Commission and should 
the Commission place any limits on a covered caller using or 
transferring (such as by sale) information (such as the debtor's 
location or phone number) obtained during covered calls in order to 
collect other debts or to address other matters?
    7. Who can be called? The Commission seeks comment on the person or 
persons to whom covered calls may be made. The Commission believes the 
most reasonable way to read the phrase ``solely to collect a debt'' is 
to include only calls to the person or persons obligated to pay the 
debt because it appears impossible that calls to non-debtors by their 
nature would directly result in collection from the debtor. The 
Commission believes this approach will ensure that a debtor's family, 
friends, and other acquaintances will not be subject to non-consent 
robocalls seeking information about the debtor. The Commission seeks 
comment on this proposal and the related question of whether it should 
limit covered calls to the cellular telephone number the debtor 
provided to the creditor, e.g., on a loan application.
    8. The Commission seeks comment on whether calls to persons the 
caller does not intend to reach, that is persons whom the caller might 
believe to be the debtor but is not, are covered by the

[[Page 31891]]

exception. Parties seeking debtors' current telephone numbers often use 
techniques such as skip tracing, which are not guaranteed to identify 
the debtor. The Commission proposes to exclude such calls from the 
exception to encourage callers to avoid robocalling unwitting 
individuals who have no connection to the debtor. Similarly, and 
consistent with its recent robocalls decision, the Commission proposes 
that calls to a wireless number a debtor provided to a creditor, but 
which has been reassigned unbeknownst to the caller, are not covered by 
the exception, but have the same one-call window the Commission has 
found to constitute a reasonable opportunity to learn of reassignment. 
The Commission seeks comment on its proposals and any alternatives.
    9. Who may call? The Commission next seeks comment on who may make 
the covered calls at issue. As amended, the relevant portion of the 
TCPA reads: ``It shall be unlawful for any person . . . to make any 
call . . . using any [autodialer] or an artificial or prerecorded voice 
to any [wireless number] unless such call is made solely to collect a 
debt owed to or guaranteed by the United States.'' This provision is 
not clear as to who may make calls covered by the exception. The 
Commission believes the most reasonable way to interpret this language 
is to include calls made by creditors and those calling on their 
behalf, including their agents. Is there a limiting principle to 
determining who should be deemed to be acting on behalf of the 
creditor? The Commission seeks comment on its interpretation and 
whether it should interpret the statute to include other callers and, 
if so, who. Alternatively, should the Commission interpret the statute 
to apply more narrowly to only the creditor or to the creditor and its 
agents acting within the actual scope of their authority?
    10. The Commission notes that petitions pending before the 
Commission seek clarification regarding the meaning of ``person'' and 
whether the federal government or its agents are persons for purposes 
of the TCPA, among other things. The Commission seeks comment on 
whether the Budget Act amendments imply that the federal government is 
a person for TCPA purposes and whether the Commission must resolve 
these questions in order to complete this rulemaking. The Commission 
also seeks comment on whether and, if so, how the Supreme Court's 
recent decision in Campbell-Ewald Co. v. Gomez should inform the 
implementation of the Budget Act amendments to the TCPA.

B. Limits on Number and Duration of Covered Calls

    11. Need for restrictions. In considering the need for restrictions 
on covered calls, the Commission notes the volume of consumer 
complaints, as set forth above. These factors, along with Congress' 
explicit statement that the Commission ``shall prescribe regulations to 
implement the amendments made by'' the Budget Act, and Congress' 
authorization that the Commission ``may restrict or limit the number 
and duration of calls made to a telephone number assigned to a cellular 
telephone service to collect a debt owed to or guaranteed by the United 
States,'' lead the Commission to propose that it does so here. The 
Commission seeks comment on its proposal and on what types of number 
and duration restrictions it should adopt for the covered calls. Apart 
from its specific proposals and questions below, the Commission seeks 
comment generally on what other actions it should consider to reduce 
unwanted debt collection robocalls to consumers.
    12. If adopted, the nature of restrictions. The Commission seeks 
comment on how it should restrict or limit the number and duration of 
covered calls, including both collection calls and debt servicing 
calls. Consistent with the conditions the Commission has adopted when 
granting exemptions to permit certain free-to-end-user robocalls to be 
made without consent of the called party, and regardless of whether the 
caller leaves a prerecorded or artificial-voice message or whether the 
call is an autodialed call resulting in a live conversation, the 
Commission proposes to restrict the number of covered calls to three 
per month, per delinquency only after delinquency. The Commission 
believes three calls per month provides an adequate opportunity to 
convey necessary information about the debt, repayment, and other 
matters the caller wishes to communicate without the consent of the 
called party and, in any case, affords callers an opportunity to obtain 
the debtor's consent to make additional calls beyond any limit the 
Commission adopts. The Commission proposes that the limit on the number 
of calls should be for any initiated calls, even if unanswered by a 
person, because many consumers may choose not to answer calls from 
unfamiliar numbers. These limits would apply to autodialed, 
prerecorded, or artificial voice calls to wireless numbers. In the case 
of autodialed calls, the limits apply whether they use a prerecorded or 
artificial voice or instead attempt to connect the called debtor with a 
live agent. The Commission sees potential value, however, in debtors 
hearing from a live agent to discuss the debt and potential servicing 
options and seeks comment on whether and how it should encourage that 
approach. The Commission seeks comment on these proposals. The 
Commission also seeks comment on the maximum duration of a voice call, 
and whether the Commission should adopt different duration limits for 
prerecorded- or artificial-voice calls than for autodialed calls with a 
live caller. Should there be a limit on the length of text messages? 
What should that limit be? The Commission also seeks comment on how to 
count debt servicing calls for purposes of the proposed three-call 
limit per month or any other limit on the number of calls.
    13. Should the Commission look to other standards or precedents for 
guidance? For example, should the Commission restrict calls to the 
hours of 8:00 a.m. to 9:00 p.m. (local time at the called party's 
location), similar to the rule that now applies to telemarketing calls? 
Should the Commission consider any limits on the number of calls 
pursuant to the Fair Debt Collection Practices Act if it adopts such 
limits here? How should the Commission take account of any limits 
adopted by the Consumer Financial Protection Bureau? Are there other 
standards or precedents, including restrictions that might exist under 
either federal or state debt collection laws, the Commission should 
consider? Are calls covered by the Budget Act exception subject to 
other laws and rules that more generally govern debt collection and, if 
so, how should the Commission harmonize any overlapping requirements?
    14. Consumer ability to stop covered calls. The Commission has 
determined that an ability to stop unwanted calls is critical to the 
TCPA's goal of consumer protection. That right may be more important 
here, where consumers need not consent to the calls in advance in order 
for a caller to make the calls. The Commission proposes, therefore, 
that consumers should have a right to stop such calls at any point the 
consumer wishes. The Commission seeks comment on its proposal. For 
example, does the amended law allow the Commission to require that a 
caller limit covered calls to the first of (1) a specific number 
(perhaps within a set period of time) or (2) until the consumer says 
``stop''? The Commission proposes that stop-calling requests should 
apply to a subsequent collector of the same debt. The Commission seeks 
comment on this proposal and how it might ensure that

[[Page 31892]]

a request to stop such calls be honored if later transferred to other 
collectors. Should the Commission require that callers making covered 
calls record any request to stop calling and provide a record of such a 
request to subsequent callers along with other information about the 
debt?
    15. The Commission also proposes, so that consumers fully 
understand any right it adopts to stop calls, to require callers to 
inform debtors of their right to make such a request. The Commission 
seeks comment on this proposal and on when and how callers should 
provide such notice. For example, should the permissible ways to opt 
out of further calls under the TCPA--i.e., any reasonable method, 
including orally or in response to a text message--apply here? Should 
the Commission require callers making artificial- or prerecorded-voice 
calls to include an automated, interactive voice- and/or key press-
activated opt-out mechanism for stopping future excepted calls?

C. Other Implementation Issues

    16. Covered Calls to Residential Lines. The Commission noted that 
under its current rules, artificial- or prerecorded-voice calls to 
residential lines that are made for the purpose of collecting a debt 
are currently not subject to the prior express consent requirement. 
Although the TCPA allows for broad application of the prior express 
consent requirement to all non-emergency artificial- and prerecorded-
voice calls to residential lines, the Commission has exercised its 
statutory exemption authority so as to apply the consent requirement 
only to calls that include or introduce an advertisement or constitute 
telemarketing. The Commission has also found that debt collection calls 
do not constitute telemarketing. Accordingly, the consent exception 
under the Budget Act currently does not appear to affect whether 
artificial- or prerecorded-voice calls to residential lines for the 
purpose of collecting a covered debt require prior express consent.
    17. The Commission nonetheless proposes to revise its rule 
concerning artificial- or prerecorded-voice calls to residential lines 
to reflect the exception contained in the Budget Act. The Commission 
does not believe, however, that it is necessary at the present time to 
determine the exact contours of the statutory exception for covered 
calls to residential lines, including, for example, determining the 
specific impact of the somewhat different language in the Budget Act 
amendments with regard to covered calls to residential lines and to 
wireless numbers. The Commission seeks comment on these views, and on 
whether it should consider any additional issues concerning covered 
calls. For example, should any limits on the number and duration of 
covered calls also apply to covered calls to residential lines, even 
though such calls would not have required prior express consent even 
before the Budget Act amendments to the TCPA?
    18. Restrictions on Calls to Cellular Telephone Service. Congress 
authorized the Commission to ``restrict or limit the number and 
duration of calls made to a telephone number assigned to a cellular 
telephone service to collect a debt owed to or guaranteed by the United 
States.'' Yet, the amendment to the TCPA, authorizing calls made to 
collect a debt owed to or guaranteed by the United States, is broader, 
applying to ``any telephone number assigned to a paging service, 
cellular telephone service, specialized mobile radio service, or other 
radio common carrier service, or any service for which the called party 
is charged for the call.'' Considering the identical language in the 
prior delegation of authority in 47 U.S.C. 227(b)(2)(C), the Commission 
proposes that Congress delegated the Commission authority to limit the 
number and duration of all calls made pursuant to the debt collection 
exception in 47 U.S.C. 227(b)(1)(A)(iii).
    19. Congress, in granting the Commission authority to limit the 
number and duration of calls, used identical language to the language 
it used in the separate delegation of authority in 47 U.S.C. 
227(b)(2)(C). The identical language in these two delegations of 
authority indicates that Congress intended the two provisions to apply 
to the same services.
    20. The Commission has interpreted 47 U.S.C. 227(b)(2)(C) to apply 
to all services mentioned in 47 U.S.C. 227(b)(1)(A)(iii). In so doing, 
it has interpreted ``cellular telephone service'' by asking whether 
services are functionally equivalent from the consumer perspective 
rather than on technical or regulatory differences, such as which 
spectrum block is used to provide the service. This avoids, for 
example, consumers receiving wireless voice service from being treated 
differently depending on which spectrum block their carriers use and 
callers having to determine which spectrum block is used for a 
particular consumer's service in order to know which requirements 
apply.
    21. Applying the canon of statutory construction that Congress 
knows the law, including relevant agency interpretations, at the time 
it adopts a statute, the Commission presumes that Congress knew of the 
Commission's interpretation of this key language. Congress used the 
same language in the recent delegation of authority without taking any 
action to alter the Commission's interpretation of identical language 
elsewhere in the same statute. The Commission therefore proposes that 
the authority delegated to it in the new 47 U.S.C. 227(b)(2)(H) added 
by the Budget Act applies to all services to which amended 47 U.S.C. 
227(b)(1)(A)(iii) applies. The Commission seeks comment on this 
proposal.
    22. Application of Other TCPA Restrictions to Covered Calls. The 
Commission believes the most reasonable interpretation is that calls 
must be in compliance with all other legal requirements--for example, 
the requirement that artificial- or prerecorded-voice calls contain 
certain identifying information--in order for the Budget Act consent 
exception to apply. The Commission seeks comment on this proposal, as 
well as on whether and how compliance with other legal requirements 
should affect the application of the Budget Act exception.

Initial Regulatory Flexibility Analysis

    23. As required by the Regulatory Flexibility Act of 1980, as 
amended, (RFA), the Commission has prepared this Initial Regulatory 
Flexibility Analysis (IRFA) of the possible significant economic impact 
on a substantial number of small entities by the policies and rules 
proposed in the NPRM. Written public comments are requested on the 
IRFA. Comments must be identified as responses to the IRFA and must be 
filed by the deadlines for comments on the NPRM provided on the first 
page of this document. The Commission will send a copy of the NPRM, 
including the IRFA, to the Chief Counsel for Advocacy of the Small 
Business Administration.

A. Need for, and Objectives of, the Proposed Rules

    24. The NPRM contains proposals regarding how to modify the 
Commission's rules to align them with the amended statutory language of 
the TCPA enacted by Congress in the Bipartisan Budget Act of 2015 
(Budget Act). The NPRM seeks comment generally on all entities that 
make autodialed or prerecorded- or artificial- voice calls to collect 
debts owed to or guaranteed by the United States. The NPRM seeks 
comment on covered calls. Specifically, the Commission seeks comment on 
the parameters of the phrase ``solely to collect a debt.'' The 
Commission seeks comment on whether debt servicing calls are covered. 
The

[[Page 31893]]

Commission seeks comment on the meaning of the phrase ``owed to or 
guaranteed by the United States,'' including the applicability of the 
exception to debt insured by or purchased from the United States. The 
Commission seeks comment on the person or persons to whom covered calls 
can be made and it seeks comment on who is entitled to make calls under 
the exception Congress created in the Budget Act.
    25. The NPRM seeks comment on limits on the number and duration of 
covered calls. Specifically, the Commission seeks comment on the need 
for restrictions on covered calls, including types of number and 
duration restrictions. The Commission seeks comment on the nature of 
the restrictions, if adopted, including looking to other standards or 
precedents for guidance. The Commission seeks comment on the consumer's 
ability to stop covered calls.
    26. The NPRM seeks comment on other implementation issues. 
Specifically, the Commission seeks comment on the applicably of the 
exception to residential lines. The Commission seeks comment on whether 
the authority delegated to it in the new 47 U.S.C. 227(b)(2)(H) added 
by the Budget Act applies to all services to which amended 47 U.S.C. 
227(b)(1)(A)(iii) applies. The Commission seeks comment on the 
application of other TCPA restrictions to covered calls. The 
Commission's underlying concern is to protect small businesses by 
giving them ample opportunity to comment on the proposed rules under 
consideration.
    27. The Commission's rules restricting the use of automated 
telephone dialing equipment and artificial or prerecorded voice to call 
wireless numbers apply to a wide range of entities, including all 
entities that make such calls or texts to wireless telephone numbers to 
collect debts owed to or guaranteed by the federal government. Thus, 
the Commission expects that the proposals in this proceeding could have 
a significant economic impact on a substantial number of small entities 
in a wide range of categories.

B. Legal Basis

    28. The proposed and anticipated rules are authorized under 
sections 1-4, 201(b), 227, and 303(r) of the Communications Act of 
1934, as amended, 47 U.S.C. 151-154, 201(b), 227, 303(r); and the 
Bipartisan Budget Act of 2015, Public Law 114-74, 129 Stat. 584.

C. Description and Estimate of the Number of Small Entities to Which 
the Proposed Rules Will Apply

    29. The RFA directs agencies to provide a description of, and where 
feasible, an estimate of the number of small entities that will be 
affected by the proposed rules, if adopted. The RFA generally defines 
the term ``small entity'' as having the same meaning as the terms 
``small business,'' ``small organization,'' and ``small governmental 
jurisdiction.'' In addition, the term ``small business'' has the same 
meaning as the term ``small business concern'' under the Small Business 
Act. Under the Small Business Act, a ``small business concern'' is one 
that: (1) Is independently owned and operated; (2) is not dominant in 
its field of operation; and (3) meets any additional criteria 
established by the Small Business Administration (SBA).
    30. Collection Agencies. This industry comprises establishments 
primarily engaged in collecting payments for claims and remitting 
payments collected to their clients. The SBA has determined that 
Collection Agencies with $15 million or less in annual receipts qualify 
as small businesses. Census data for 2007 indicate that 4,532 
establishments in this category operated throughout that year. Of 
those, 4,288 establishments operated with annual receipts of less than 
$10 million. The Commission concludes that a substantial majority of 
businesses in this category are small under the SBA standard.
    31. Telemarketing Bureaus and Other Contact Centers. This U.S. 
industry comprises establishments primarily engaged in operating call 
centers that initiate or receive communications for others--via 
telephone, facsimile, email, or other communication modes--for purposes 
such as (1) promoting clients products or services, (2) taking orders 
for clients, (3) soliciting contributions for a client, and (4) 
providing information or assistance regarding a client's products or 
services. The SBA has determined that Telemarketing Bureaus and other 
Contact Centers with $15 million or less in annual receipts qualify as 
small businesses. U.S. Census data for 2007 indicate that 2,100 firms 
in this category operated throughout that year. Of those, 1,909 
operated with annual receipts of less than $10 million. The Commission 
concludes that a substantial majority of businesses in this category 
are small under the SBA standard.
    32. Commercial Banks and Savings Institutions. Commercial banks are 
establishments primarily engaged in accepting demand and other deposits 
and making commercial, industrial, and consumer loans. Commercial banks 
and branches of foreign banks are included in this industry. Savings 
institutions are establishments primarily engaged in accepting time 
deposits, making mortgage and real estate loans, and investing in high-
grade securities. Savings and loan associations and savings banks are 
included in this industry. The SBA has determined that Commercial Banks 
and Savings Institutions with $500 million or less in assets qualify as 
small businesses. December 2013 Call Report data compiled by SNL 
Financial indicate that 6,877 firms in this category operated 
throughout that year. Of those, 5,533 qualify as small entities. Based 
on this data, the Commission concludes that a substantial number of 
businesses in this category are small under the SBA standard.
    33. Credit Unions. This industry comprises establishments primarily 
engaged in accepting members' share deposits in cooperatives that are 
organized to offer consumer loans to their members. The SBA has 
determined that Credit Unions with $500 million or less in assets 
qualify as small businesses. The December 2013 National Credit Union 
Administration Call Report data indicate that 6,687 firms in this 
category operated throughout that year. Of those, 6,252 qualify as 
small entities. Based on this data, the Commission concludes that a 
substantial number of businesses in this category are small under the 
SBA standard.
    34. Other Depository Credit Intermediation. This industry comprises 
establishments primarily engaged in accepting deposits and lending 
funds (except commercial banking, savings institutions, and credit 
unions). Establishments known as industrial banks or Morris Plans and 
primarily engaged in accepting deposits, and private banks (i.e., 
unincorporated banks) are included in this industry. The SBA has 
determined that Other Depository Credit Intermediation entities with 
$500 million or less in assets qualify as small businesses. Census data 
for 2007 indicate that 29 firms in this category operated throughout 
that year. Due to the nature of this category, the Commission concludes 
that a substantial number of businesses in this category are small 
under the SBA standard.
    35. Sales Financing. This industry comprises establishments 
primarily engaged in sales financing or sales financing in combination 
with leasing. Sales financing establishments are

[[Page 31894]]

primarily engaged in lending money for the purpose of providing 
collateralized goods through a contractual installment sales agreement, 
either directly from or through arrangements with dealers. The SBA has 
determined that Sales Financing entities with $7 million or less in 
annual receipts qualify as small businesses. Census data for 2007 
indicate that 2,267 firms in this category operated throughout that 
year. Of those, 1,806 operated with annual receipts of less than $5 
million. The Commission concludes that a substantial majority of 
businesses in this category are small under the SBA standard.
    36. Consumer Lending. This U.S. industry comprises establishments 
primarily engaged in making unsecured cash loans to consumers. The SBA 
has determined that Consumer Lending entities with $7 million or less 
in annual receipts qualify as small businesses. Census data for 2007 
indicate that 3,234 firms in this category operated throughout that 
year. Of those, 2,969 operated with annual receipts of less than $5 
million. The Commission concludes that a substantial majority of 
businesses in this category are small under the SBA standard.
    37. Real Estate Credit. This U.S. industry comprises establishments 
primarily engaged in lending funds with real estate as collateral. The 
SBA has determined that Real Estate Credit entities with $7 million or 
less in annual receipts qualify as small businesses. Census data for 
2007 indicate that 5,791 firms in this category operated throughout 
that year. Of those, 5,036 operated with annual receipts of less than 
$5 million. The Commission concludes that a substantial majority of 
businesses in this category are small under the SBA standard.
    38. International Trade Financing. This U.S. industry comprises 
establishments primarily engaged in providing one or more of the 
following: (1) working capital funds to U.S. exporters; (2) lending 
funds to foreign buyers of U.S. goods; and/or (3) lending funds to 
domestic buyers of imported goods. The SBA has determined that 
International Trade Financing entities with $38.5 million or less in 
annual receipts qualify as small businesses. Census data for 2007 
indicate that 125 firms in this category operated throughout that year. 
Of those, 118 operated with annual receipts of less than $25 million. 
The Commission concludes that a substantial majority of businesses in 
this category are small under the SBA standard.
    39. Secondary Market Financing. This U.S. industry comprises 
establishments primarily engaged in buying, pooling, and repackaging 
loans for sale to others on the secondary market. The SBA has 
determined that Secondary Market Financing entities with $7 million or 
less in annual receipts qualify as small businesses. Census data for 
2007 indicate that 105 firms in this category operated throughout that 
year. Of those, 74 operated with annual receipts of less than $5 
million. The Commission concludes that a substantial majority of 
businesses in this category are small under the SBA standard.
    40. All Other Nondepository Credit Intermediation. This U.S. 
industry comprises establishments primarily engaged in providing 
nondepository credit (except credit card issuing, sales financing, 
consumer lending, real estate credit, international trade financing, 
and secondary market financing). Examples of types of lending in this 
industry are: short-term inventory credit, agricultural lending (except 
real estate and sales financing), and consumer cash lending secured by 
personal property. The SBA has determined that All Other Nondepository 
Credit Intermediation entities with $38.5 million or less in annual 
receipts qualify as small businesses. Census data for 2007 indicate 
that 4,590 firms in this category operated throughout that year. Of 
those, 4,494 operated with annual receipts of less than $25 million. 
The Commission concludes that a substantial majority of businesses in 
this category are small under the SBA standard.
    41. Mortgage and Nonmortgage Loan Brokers. This industry comprises 
establishments primarily engaged in arranging loans by bringing 
borrowers and lenders together on a commission or fee basis. The SBA 
has determined that Mortgage and Nonmortgage Loan Brokers with $7 
million or less in annual receipts qualify as small businesses. Census 
data for 2007 indicate that 17,702 firms in this category operated 
throughout that year. Of those, 17,393 operated with annual receipts of 
less than $5 million. The Commission concludes that a substantial 
majority of businesses in this category are small under the SBA 
standard.
    42. Other Activities Related to Credit Intermediation. This 
industry comprises establishments primarily engaged in facilitating 
credit intermediation (except mortgage and loan brokerage; and 
financial transactions processing, reserve, and clearinghouse 
activities). The SBA has determined that Other Activities Related to 
Credit Intermediation entities with $7 million or less in annual 
receipts qualify as small businesses. Census data for 2007 indicate 
that 5,494 firms in this category operated throughout that year. Of 
those, 5,277 operated with annual receipts of less than $5 million. The 
Commission concludes that a substantial majority of businesses in this 
category are small under the SBA standard.

D. Description of Projected Reporting, Recordkeeping, and Other 
Compliance Requirements

    43. Under the current rules, all artificial or prerecorded voice 
calls to a wireless telephone number are prohibited without prior 
express consent. The NPRM contains proposals regarding how to modify 
the Commission's rules to align them with the amended statutory 
language of the TCPA enacted by Congress in the Budget Act, creating an 
exception that allows calls to wireless telephones made solely pursuant 
to the collection of a debt owed to or guaranteed by the United States.
    44. The proposals under consideration could result in additional 
costs to regulated entities. If the Commission imposes restrictions on 
the number and duration of calls to wireless numbers as proposed for 
comment in the NPRM, then calling entities might incur some additional 
costs in tracking that information. For example, calling entities might 
need to modify software, develop tracking procedures, and train staff 
in order to keep within the restrictions on the number and duration of 
calls to wireless numbers. However, some calling entities may already 
track calls and call durations, and therefore, no additional compliance 
efforts would be required. Calling entities may also be relieved of 
tracking the consent of the called party, which could offset any new 
burdens.
    45. If the Commission determines that a called party may stop 
future calls concerning collection of a debt owed to or guaranteed by 
the United States as proposed for comment in the NPRM, then calling 
entities might incur some additional cost in maintaining do-not-call 
lists for wireless numbers. Such costs could include software 
modification, development of procedures, and training. However, some 
calling entities may already have procedures in place for maintaining 
do-not-call lists, and therefore, no additional compliance efforts will 
be required.

E. Steps Taken To Minimize Significant Economic Impact on Small 
Entities, and Significant Alternatives Considered

    46. The RFA requires an agency to describe any significant 
alternatives that it has considered in reaching its proposed approach, 
which may include

[[Page 31895]]

the following four alternatives (among others): (1) The establishment 
of differing compliance or reporting requirements or timetables that 
take into account the resources available to small entities; (2) the 
clarification, consolidation, or simplification of compliance or 
reporting requirements under the rule for small entities; (3) the use 
of performance, rather than design, standards; and (4) an exemption 
from coverage of the rule, or any part thereof, for small entities.
    47. The Commission believes that any economic burden these proposed 
rules may have on carriers is outweighed by the benefits to consumers. 
The compliance costs identified in Section D are small. The Commission 
seeks comment on how to minimize the economic impact of these 
proposals. For instance, the Commission seeks comment on the specific 
costs of the measures discussed in the NPRM and ways to mitigate any 
implementation costs. The Commission also seeks comment on the overall 
economic impact these proposed rules may have because it seeks to 
minimize all costs associated with these proposed rules. Finally, the 
Commission seeks comment on whether to consider the size of the calling 
entity or the type of debt being collected in determining the 
appropriate timeframes for implementation.

F. Federal Rules That May Duplicate, Overlap, or Conflict With the 
Proposed Rules

    48. None.

Ordering Clauses

    49. Pursuant to the authority contained in sections 1-4, 227, and 
303(r) of the Communications Act of 1934, as amended, 47 U.S.C. 151-
154, 227, 303(r); and the Telephone Consumer Protection Act as amended 
by the Bipartisan Budget Act of 2015, Public Law 114-74, 129 Stat. 584, 
document FCC 16-57 is adopted.
    50. The Commission's Consumer and Governmental Affairs Bureau, 
Reference Information Center, shall send a copy of document FCC 16-57, 
including the Initial Regulatory Flexibility Analysis, to the Chief 
Counsel for Advocacy of the Small Business Administration.

List of Subjects in 47 CFR Part 64

    Claims, Communications common carriers, Credit, Reporting and 
recordkeeping requirements, Telecommunications, Telephone.

Federal Communications Commission.
Gloria J. Miles,
Federal Register Liaison Officer, Office of the Secretary.

    For the reasons discussed in the preamble, the Federal 
Communications Commission proposes to amend 47 CFR part 64 as follows:

PART 64--MISCELLANEOUS RULES RELATING TO COMMON CARRIERS

0
1. The authority citation for part 64 is revised to read as follows:

    Authority:  47 U.S.C. 154, 254(k); 403(b)(2)(B), (c), Pub. L. 
104-104, 110 Stat. 56. Interpret or apply 47 U.S.C. 201, 218, 222, 
225, 226, 227, 228, 254(k), 616, 620, the Middle Class Tax Relief 
and Job Creation Act of 2012, Pub. L. 112-96, and Sec. 301, Pub. L. 
114-74, 129 Stat. 584 (47 U.S.C. 227) unless otherwise noted.

0
2. Section 64.1200 is amended by revising paragraphs (a)(1)(iii) and 
(a)(3)(v), and adding paragraph (a)(3)(vi) to read as follows:


Sec.  64.1200  Delivery restrictions.

    (a) * * *
    (1) * * *
    (iii) To any telephone number assigned to a paging service, 
cellular telephone service, specialized mobile radio service, or other 
radio common carrier service, or any service for which the called party 
is charged for the call, unless such call is made solely to collect a 
debt owed to or guaranteed by the United States.
* * * * *
    (3) * * *
    (v) Delivers a ``health care'' message made by, or on behalf of, a 
``covered entity'' or its ``business associate,'' as those terms are 
defined in the HIPAA Privacy Rule, 15 CFR 160.103;
    (vi) Is made solely pursuant to the collection of a debt owed to or 
guaranteed by the United States.
* * * * *
[FR Doc. 2016-12025 Filed 5-19-16; 8:45 am]
 BILLING CODE 6712-01-P



                                                                               Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules                                           31889

                                                    safety risks subject to Executive Order                 excepts from the TCPA’s prior-express-                Room CY–A257, Washington, DC 20554.
                                                    13045 (62 FR 19885, April 23, 1997);                    consent requirement autodialed and                    A copy of document FCC 16–57 and any
                                                      • is not a significant regulatory action              prerecorded calls ‘‘made solely to                    subsequently filed documents in this
                                                    subject to Executive Order 13211 (66 FR                 collect a debt owed to or guaranteed by               matter may also be found by searching
                                                    28355, May 22, 2001);                                   the United States.’’                                  ECFS at: http://apps.fcc.gov/ecfs/ (insert
                                                      • is not subject to requirements of                   DATES: Comments are due on or before                  CG Docket No. 02–278 into the
                                                    Section 12(d) of the National                           June 6, 2016. Reply comments are due                  Proceeding block).
                                                    Technology Transfer and Advancement                     on or before June 21, 2016.
                                                    Act of 1995 (15 U.S.C. 272 note) because                                                                        Pursuant to 47 CFR 1.415, 1.419,
                                                                                                            ADDRESSES: You may submit comments                    interested parties may file comments
                                                    application of those requirements would                 identified by CG Docket No. 02–278 by
                                                    be inconsistent with the CAA; and                                                                             and reply comments on or before the
                                                                                                            any of the following methods:                         dates indicated on the first page of this
                                                      • does not provide EPA with the                          • Electronic Filers: Comments may be
                                                    discretionary authority to address, as                                                                        document. Comments may be filed
                                                                                                            filed electronically using the Internet by
                                                    appropriate, disproportionate human                                                                           using ECFS. See Electronic Filing of
                                                                                                            accessing the Commission’s Electronic
                                                    health or environmental effects, using                  Comment Filing System (ECFS), through                 Documents in Rulemaking Proceedings,
                                                    practicable and legally permissible                     the Commission’s Web site: http://                    63 FR 24121 (1998).
                                                    methods, under Executive Order 12898                    apps.fcc.gov/ecfs/. Filers should follow                • All hand-delivered or messenger-
                                                    (59 FR 7629, February 16, 1994).                        the instructions provided on the Web                  delivered paper filings for the
                                                      In addition, this proposed rule,                      site for submitting comments. For ECFS                Commission’s Secretary must be
                                                    pertaining to the regulations and                       filers, in completing the transmittal                 delivered to FCC Headquarters at 445
                                                    requirements for the control of                         screen, filers should include their full              12th Street SW., Room TW–A325,
                                                    emissions from various processes and                    name, U.S. Postal service mailing                     Washington, DC 20554. All hand
                                                    fuel-burning equipment from Kraft pulp                  address, and CG Docket No. 02–278.                    deliveries must be held together with
                                                    mills, does not have tribal implications                   • Paper Filers: Parties who choose to              rubber bands or fasteners. Any
                                                    as specified by Executive Order 13175                   file by paper must file an original and               envelopes must be disposed of before
                                                    (65 FR 67249, November 9, 2000),                        one copy of each filing. Filings can be               entering the building.
                                                    because the SIP is not approved to apply                sent by hand or messenger delivery, by
                                                    in Indian country located in the state,                                                                         • Commercial Mail sent by overnight
                                                                                                            commercial overnight courier, or by
                                                    and EPA notes that it will not impose                                                                         mail (other than U.S. Postal Service
                                                                                                            first-class or overnight U.S. Postal
                                                    substantial direct costs on tribal                                                                            Express Mail and Priority Mail) must be
                                                                                                            Service mail (although the Commission
                                                    governments or preempt tribal law.                                                                            sent to 9300 East Hampton Drive,
                                                                                                            continues to experience delays in
                                                                                                            receiving U.S. Postal Service mail). All              Capitol Heights, MD 20743.
                                                    List of Subjects in 40 CFR Part 52
                                                                                                            filings must be addressed to the                        • U.S. Postal Service first-class,
                                                      Environmental protection, Air                         Commission’s Secretary, Office of the                 Express, and Priority mail should be
                                                    pollution control, Incorporation by                     Secretary, Federal Communications                     addressed to 445 12th Street SW.,
                                                    reference, Nitrogen dioxide, Ozone,                     Commission.                                           Washington, DC 20554.
                                                    Reporting and recordkeeping                                For detailed instructions for
                                                    requirements, Volatile organic                                                                                  Pursuant to § 1.1200 of the
                                                                                                            submitting comments and additional                    Commission’s rules, 47 CFR 1.1200, this
                                                    compounds.                                              information on the rulemaking process,                matter shall be treated as a ‘‘permit-but-
                                                       Authority: 42 U.S.C. 7401 et seq.                    see the SUPPLEMENTARY INFORMATION                     disclose’’ proceeding in accordance
                                                      Dated: May 3, 2016.                                   section of this document.                             with the Commission’s ex parte rules.
                                                    Shawn M. Garvin,                                        FOR FURTHER INFORMATION CONTACT:                      Persons making oral ex parte
                                                    Regional Administrator, Region III.                     Kristi Thornton, Consumer Policy                      presentations are reminded that
                                                                                                            Division, Consumer and Governmental                   memoranda summarizing the
                                                    [FR Doc. 2016–11844 Filed 5–19–16; 8:45 am]
                                                                                                            Affairs Bureau, Federal                               presentations must contain summaries
                                                    BILLING CODE 6560–50–P
                                                                                                            Communications Commission, 445 12th                   of the substances of the presentations
                                                                                                            Street SW., Washington, DC 20554 by                   and not merely a listing of the subjects
                                                                                                            phone at (202) 418–2467 or by email at:               discussed. More than a one or two
                                                    FEDERAL COMMUNICATIONS                                  Kristi.Thornton@fcc.gov.
                                                    COMMISSION                                                                                                    sentence description of the views and
                                                                                                            SUPPLEMENTARY INFORMATION: This is a                  arguments presented is generally
                                                    47 CFR Part 64                                          summary of the Commission’s Notice of                 required. See 47 CFR 1.1206(b). Other
                                                                                                            Proposed Rulemaking (NPRM), Rules                     rules pertaining to oral and written ex
                                                    [CG Docket No. 02–278; FCC 16–57]                       and Regulations Implementing the                      parte presentations in permit-but-
                                                                                                            TCPA of 1991, CG Docket No. 02–278,                   disclose proceedings are set forth in
                                                    Rules and Regulations Implementing                      FCC 16–57, adopted May 24, 2016, and
                                                    the Telephone Consumer Protection                                                                             § 1.1206(b) of the Commission’s rules,
                                                                                                            released May 6, 2016. A copy of
                                                    Act of 1991                                                                                                   47 CFR 1.1206(b).
                                                                                                            document FCC 16–57 and any
                                                    AGENCY:  Federal Communications                         subsequently filed documents in this                    To request materials in accessible
                                                    Commission.                                             matter will be available during regular               formats for people with disabilities
                                                                                                            business hours at the FCC Reference                   (braille, large print, electronic files,
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    ACTION: Proposed rule.
                                                                                                            Center, Portals II, 445 12th Street SW.,              audio format), send an email to fcc504@
                                                    SUMMARY:  In this document, the Federal                 Room CY–A257, Washington, DC 20554,                   fcc.gov or call the Consumer and
                                                    Communications Commission                               (202) 418–0270. The full text of                      Governmental Affairs Bureau at (202)
                                                    (Commission) invites comment on                         document FCC 16–57 will be available                  418–0530 (voice), (202) 418–0432
                                                    proposed revisions to its rules under the               for public inspection and copying via                 (TTY). Document FCC 16–57 can also be
                                                    Telephone Consumer Protection Act                       ECFS, and during regular business                     downloaded in Word or Portable
                                                    (TCPA) to implement a provision of the                  hours at the FCC Reference Information                Document Format (PDF) at: http://
                                                    Bipartisan Budget Act of 2015 that                      Center, Portals II, 445 12th Street SW.,              www.fcc.gov/cgb/policy.


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00022   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                    31890                      Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules

                                                    Initial Paperwork Reduction Act of                      servicing calls may provide a valuable                item, it no longer belongs to the original
                                                    1995 Analysis                                           service by offering information about                 owner, but to the purchaser. Likewise,
                                                      Document FCC 16–57 seeks comment                      options and programs designed to keep                 the purchaser of a debt is owed the
                                                    on proposed rule amendments that may                    at-risk debtors from defaulting or                    repayment obligation, not the prior
                                                    result in modified information                          becoming delinquent on their loans.                   obligee. For example, would a debt still
                                                    collection requirements. If the                         Helping a debtor avoid delinquency or                 be ‘‘owed to . . . the United States’’ if
                                                    Commission adopts any modified                          default can preserve the person’s                     the right to repayment is transferred in
                                                    information collection requirements, the                payment history and credit rating, and                whole or part to anyone other than the
                                                    Commission will publish another notice                  help maintain eligibility for future                  United States, or a collection agency
                                                    in the Federal Register inviting the                    loans. The potential value of these debt              collects the funds and then remits to the
                                                    public to comment on the requirements,                  servicing calls, and the probability that             federal government a percentage of the
                                                    as required by the Paperwork Reduction                  servicing calls will create conditions for            amount collected? Are there specific
                                                    Act. Public Law 104–13; 44 U.S.C.                       debtors that allow debts to be more                   types of debts that are covered or not
                                                    3501–3520. In addition, pursuant to the                 readily collected by the United States,               covered by the phrase ‘‘debt owed to or
                                                    Small Business Paperwork Relief Act of                  leads the Commission to propose that                  guaranteed by the United States,’’ such
                                                    2002, the Commission seeks comment                      servicing calls should be included in                 as federal student loans, Small Business
                                                    on how it might further reduce the                      covered calls. The Commission seeks                   Administration loans, and federally
                                                    information collection burden for small                 comment on this proposal and, if                      guaranteed mortgages? Are there any
                                                    business concerns with fewer than 25                    adopted, how to ensure it does not                    other factors the Commission should
                                                    employees. Public Law 107–198; 44                       result in the types of calls consumers                consider in determining which types of
                                                    U.S.C. 3506(c)(4).                                      would not want, such as marketing                     debts should be included or excluded
                                                                                                            calls. The Commission seeks comment                   from this phrase for purposes of
                                                    Synopsis of the Notice of Proposed                      on what initiating event should enable                implementing the Budget Act
                                                    Rulemaking                                              a creditor or entity acting on a creditor’s           amendments to the TCPA? If so, what
                                                      1. In the NPRM, the Commission                        behalf to begin making covered calls to               are those factors? Consistent with the
                                                    seeks comment on implementation of                      convey debt servicing information. Its                focus of the amended statutory language
                                                    the Bipartisan Budget Act of 2015                       proposal, above, is that covered calls                on debts ‘‘owed to or guaranteed by the
                                                    (Budget Act) amendments. Among other                    begin when a borrower is delinquent on                United States,’’ should the Commission
                                                    things, the Commission seeks comment                    a payment; should delinquency also be                 also require that the content of covered
                                                    on a number of implementation                           the initiating event for debt servicing               calls be limited to such debts, and that
                                                    questions, such as which calls are                      calls, or should some other event trigger             such calls not be permitted to include
                                                    covered by the phrase ‘‘solely to                       a caller’s ability to make servicing calls            content concerning other debts or
                                                    collect,’’ how it should restrict the                   under the exception? What should the                  matters about which the caller may
                                                    number and duration of such calls, and                  trigger event be?                                     want to speak with the debtor?
                                                    how to implement such restrictions.                        4. The Commission seeks comment on                 Similarly, can the Commission and
                                                                                                            the definition of ‘‘servicing’’ that should           should the Commission place any limits
                                                    Background                                              guide its analysis in this regard. Should             on a covered caller using or transferring
                                                    A. Covered Calls                                        servicing calls include calls informing               (such as by sale) information (such as
                                                                                                            debtors how to reduce payment                         the debtor’s location or phone number)
                                                       2. At what point is a call to collect a              amounts; consolidate, modify, or                      obtained during covered calls in order
                                                    debt a covered call? The Commission                     restructure loans; change payment                     to collect other debts or to address other
                                                    turns first to the phrase ‘‘solely to                   dates; or other matters indirectly related            matters?
                                                    collect a debt’’ and seeks comment                      to seeking payment? The Commission                       7. Who can be called? The
                                                    regarding the parameters of that phrase,                proposes that permissible ‘‘servicing’’               Commission seeks comment on the
                                                    including how the Commission should                     calls only refer to calls made by the                 person or persons to whom covered
                                                    interpret ‘‘solely’’ and ‘‘collect.’’ The               creditor and those entities acting on                 calls may be made. The Commission
                                                    Commission’s proposal, to ensure that                   behalf of the creditor. The Commission                believes the most reasonable way to
                                                    debtors do not receive non-consent calls                seeks comment on this proposal.                       read the phrase ‘‘solely to collect a
                                                    before failing to make a timely payment,                   5. ‘‘Owed to or guaranteed by the                  debt’’ is to include only calls to the
                                                    is to interpret ‘‘solely to collect a debt’’            United States.’’ The Commission seeks                 person or persons obligated to pay the
                                                    to mean only those calls made to obtain                 comment on the meaning of the phrase                  debt because it appears impossible that
                                                    payment after the borrower is                           ‘‘a debt owed to or guaranteed by the                 calls to non-debtors by their nature
                                                    delinquent on a payment. The                            United States.’’ What is a debt ‘‘owed                would directly result in collection from
                                                    Commission seeks comment on this                        to’’ the United States and a debt                     the debtor. The Commission believes
                                                    proposal, including how the                             ‘‘guaranteed by’’ the United States? Does             this approach will ensure that a debtor’s
                                                    Commission should interpret                             the phrase ‘‘owed to or guaranteed by’’               family, friends, and other acquaintances
                                                    ‘‘delinquent’’ for these purposes, and                  include debts insured by the United                   will not be subject to non-consent
                                                    any alternative approaches. The                         States? Should the Commission look to                 robocalls seeking information about the
                                                    Commission also seeks comment on the                    or adopt the definition of ‘‘debt’’ in the            debtor. The Commission seeks comment
                                                    alternative that covered calls may only                 DCIA? Why or why not?                                 on this proposal and the related
                                                    be made after the debtor is in default,                    6. The Commission also seeks                       question of whether it should limit
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    how the Commission should define                        comment on whether there are any                      covered calls to the cellular telephone
                                                    ‘‘default,’’ and whether it should                      circumstances under which a party                     number the debtor provided to the
                                                    distinguish between default caused by                   other than the federal government                     creditor, e.g., on a loan application.
                                                    non-payment and a default resulting                     obtains a pecuniary interest in a debt                   8. The Commission seeks comment on
                                                    from a different cause under the terms                  such that the debt should no longer be                whether calls to persons the caller does
                                                    of the debt instrument.                                 considered to be ‘‘owed to . . . the                  not intend to reach, that is persons
                                                       3. Are debt servicing calls covered?                 United States.’’ Basic contract principles            whom the caller might believe to be the
                                                    The Commission notes that debt                          dictate that when an owner sells an                   debtor but is not, are covered by the


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00023   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                                               Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules                                             31891

                                                    exception. Parties seeking debtors’                     B. Limits on Number and Duration of                   connect the called debtor with a live
                                                    current telephone numbers often use                     Covered Calls                                         agent. The Commission sees potential
                                                    techniques such as skip tracing, which                    11. Need for restrictions. In                       value, however, in debtors hearing from
                                                    are not guaranteed to identify the                      considering the need for restrictions on              a live agent to discuss the debt and
                                                    debtor. The Commission proposes to                      covered calls, the Commission notes the               potential servicing options and seeks
                                                    exclude such calls from the exception to                volume of consumer complaints, as set                 comment on whether and how it should
                                                    encourage callers to avoid robocalling                  forth above. These factors, along with                encourage that approach. The
                                                    unwitting individuals who have no                       Congress’ explicit statement that the                 Commission seeks comment on these
                                                    connection to the debtor. Similarly, and                Commission ‘‘shall prescribe regulations              proposals. The Commission also seeks
                                                    consistent with its recent robocalls                    to implement the amendments made                      comment on the maximum duration of
                                                    decision, the Commission proposes that                  by’’ the Budget Act, and Congress’                    a voice call, and whether the
                                                    calls to a wireless number a debtor                     authorization that the Commission                     Commission should adopt different
                                                    provided to a creditor, but which has                   ‘‘may restrict or limit the number and                duration limits for prerecorded- or
                                                    been reassigned unbeknownst to the                      duration of calls made to a telephone                 artificial-voice calls than for autodialed
                                                    caller, are not covered by the exception,               number assigned to a cellular telephone               calls with a live caller. Should there be
                                                    but have the same one-call window the                   service to collect a debt owed to or                  a limit on the length of text messages?
                                                    Commission has found to constitute a                    guaranteed by the United States,’’ lead               What should that limit be? The
                                                    reasonable opportunity to learn of                                                                            Commission also seeks comment on
                                                                                                            the Commission to propose that it does
                                                    reassignment. The Commission seeks                                                                            how to count debt servicing calls for
                                                                                                            so here. The Commission seeks
                                                    comment on its proposals and any                                                                              purposes of the proposed three-call
                                                                                                            comment on its proposal and on what
                                                    alternatives.                                                                                                 limit per month or any other limit on
                                                       9. Who may call? The Commission                      types of number and duration
                                                                                                                                                                  the number of calls.
                                                    next seeks comment on who may make                      restrictions it should adopt for the                     13. Should the Commission look to
                                                    the covered calls at issue. As amended,                 covered calls. Apart from its specific                other standards or precedents for
                                                    the relevant portion of the TCPA reads:                 proposals and questions below, the                    guidance? For example, should the
                                                    ‘‘It shall be unlawful for any person . . .             Commission seeks comment generally                    Commission restrict calls to the hours of
                                                    to make any call . . . using any                        on what other actions it should consider              8:00 a.m. to 9:00 p.m. (local time at the
                                                    [autodialer] or an artificial or                        to reduce unwanted debt collection                    called party’s location), similar to the
                                                    prerecorded voice to any [wireless                      robocalls to consumers.                               rule that now applies to telemarketing
                                                    number] unless such call is made solely                   12. If adopted, the nature of                       calls? Should the Commission consider
                                                    to collect a debt owed to or guaranteed                 restrictions. The Commission seeks                    any limits on the number of calls
                                                    by the United States.’’ This provision is               comment on how it should restrict or                  pursuant to the Fair Debt Collection
                                                    not clear as to who may make calls                      limit the number and duration of                      Practices Act if it adopts such limits
                                                    covered by the exception. The                           covered calls, including both collection              here? How should the Commission take
                                                    Commission believes the most                            calls and debt servicing calls. Consistent            account of any limits adopted by the
                                                    reasonable way to interpret this                        with the conditions the Commission has                Consumer Financial Protection Bureau?
                                                    language is to include calls made by                    adopted when granting exemptions to                   Are there other standards or precedents,
                                                    creditors and those calling on their                    permit certain free-to-end-user robocalls             including restrictions that might exist
                                                    behalf, including their agents. Is there a              to be made without consent of the called              under either federal or state debt
                                                    limiting principle to determining who                   party, and regardless of whether the                  collection laws, the Commission should
                                                    should be deemed to be acting on behalf                 caller leaves a prerecorded or artificial-            consider? Are calls covered by the
                                                    of the creditor? The Commission seeks                   voice message or whether the call is an               Budget Act exception subject to other
                                                    comment on its interpretation and                       autodialed call resulting in a live                   laws and rules that more generally
                                                    whether it should interpret the statute to              conversation, the Commission proposes                 govern debt collection and, if so, how
                                                    include other callers and, if so, who.                  to restrict the number of covered calls               should the Commission harmonize any
                                                    Alternatively, should the Commission                    to three per month, per delinquency                   overlapping requirements?
                                                    interpret the statute to apply more                     only after delinquency. The                              14. Consumer ability to stop covered
                                                    narrowly to only the creditor or to the                 Commission believes three calls per                   calls. The Commission has determined
                                                    creditor and its agents acting within the               month provides an adequate                            that an ability to stop unwanted calls is
                                                    actual scope of their authority?                        opportunity to convey necessary                       critical to the TCPA’s goal of consumer
                                                       10. The Commission notes that                        information about the debt, repayment,                protection. That right may be more
                                                    petitions pending before the                            and other matters the caller wishes to                important here, where consumers need
                                                    Commission seek clarification regarding                 communicate without the consent of the                not consent to the calls in advance in
                                                    the meaning of ‘‘person’’ and whether                   called party and, in any case, affords                order for a caller to make the calls. The
                                                    the federal government or its agents are                callers an opportunity to obtain the                  Commission proposes, therefore, that
                                                    persons for purposes of the TCPA,                       debtor’s consent to make additional                   consumers should have a right to stop
                                                    among other things. The Commission                      calls beyond any limit the Commission                 such calls at any point the consumer
                                                    seeks comment on whether the Budget                     adopts. The Commission proposes that                  wishes. The Commission seeks
                                                    Act amendments imply that the federal                   the limit on the number of calls should               comment on its proposal. For example,
                                                    government is a person for TCPA                         be for any initiated calls, even if                   does the amended law allow the
                                                    purposes and whether the Commission                     unanswered by a person, because many                  Commission to require that a caller limit
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    must resolve these questions in order to                consumers may choose not to answer                    covered calls to the first of (1) a specific
                                                    complete this rulemaking. The                           calls from unfamiliar numbers. These                  number (perhaps within a set period of
                                                    Commission also seeks comment on                        limits would apply to autodialed,                     time) or (2) until the consumer says
                                                    whether and, if so, how the Supreme                     prerecorded, or artificial voice calls to             ‘‘stop’’? The Commission proposes that
                                                    Court’s recent decision in Campbell-                    wireless numbers. In the case of                      stop-calling requests should apply to a
                                                    Ewald Co. v. Gomez should inform the                    autodialed calls, the limits apply                    subsequent collector of the same debt.
                                                    implementation of the Budget Act                        whether they use a prerecorded or                     The Commission seeks comment on this
                                                    amendments to the TCPA.                                 artificial voice or instead attempt to                proposal and how it might ensure that


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00024   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                    31892                      Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules

                                                    a request to stop such calls be honored                 whether it should consider any                        interpretation of this key language.
                                                    if later transferred to other collectors.               additional issues concerning covered                  Congress used the same language in the
                                                    Should the Commission require that                      calls. For example, should any limits on              recent delegation of authority without
                                                    callers making covered calls record any                 the number and duration of covered                    taking any action to alter the
                                                    request to stop calling and provide a                   calls also apply to covered calls to                  Commission’s interpretation of identical
                                                    record of such a request to subsequent                  residential lines, even though such calls             language elsewhere in the same statute.
                                                    callers along with other information                    would not have required prior express                 The Commission therefore proposes that
                                                    about the debt?                                         consent even before the Budget Act                    the authority delegated to it in the new
                                                       15. The Commission also proposes, so                 amendments to the TCPA?                               47 U.S.C. 227(b)(2)(H) added by the
                                                    that consumers fully understand any                        18. Restrictions on Calls to Cellular              Budget Act applies to all services to
                                                    right it adopts to stop calls, to require               Telephone Service. Congress authorized                which amended 47 U.S.C.
                                                    callers to inform debtors of their right to             the Commission to ‘‘restrict or limit the             227(b)(1)(A)(iii) applies. The
                                                    make such a request. The Commission                     number and duration of calls made to a                Commission seeks comment on this
                                                    seeks comment on this proposal and on                   telephone number assigned to a cellular               proposal.
                                                    when and how callers should provide                     telephone service to collect a debt owed                22. Application of Other TCPA
                                                    such notice. For example, should the                    to or guaranteed by the United States.’’              Restrictions to Covered Calls. The
                                                    permissible ways to opt out of further                  Yet, the amendment to the TCPA,                       Commission believes the most
                                                    calls under the TCPA—i.e., any                          authorizing calls made to collect a debt              reasonable interpretation is that calls
                                                    reasonable method, including orally or                  owed to or guaranteed by the United                   must be in compliance with all other
                                                    in response to a text message—apply                     States, is broader, applying to ‘‘any                 legal requirements—for example, the
                                                    here? Should the Commission require                     telephone number assigned to a paging                 requirement that artificial- or
                                                    callers making artificial- or prerecorded-              service, cellular telephone service,                  prerecorded-voice calls contain certain
                                                    voice calls to include an automated,                    specialized mobile radio service, or                  identifying information—in order for
                                                    interactive voice- and/or key press-                    other radio common carrier service, or                the Budget Act consent exception to
                                                    activated opt-out mechanism for                         any service for which the called party is             apply. The Commission seeks comment
                                                    stopping future excepted calls?                         charged for the call.’’ Considering the               on this proposal, as well as on whether
                                                                                                            identical language in the prior                       and how compliance with other legal
                                                    C. Other Implementation Issues
                                                                                                            delegation of authority in 47 U.S.C.                  requirements should affect the
                                                       16. Covered Calls to Residential Lines.              227(b)(2)(C), the Commission proposes                 application of the Budget Act exception.
                                                    The Commission noted that under its                     that Congress delegated the Commission
                                                    current rules, artificial- or prerecorded-                                                                    Initial Regulatory Flexibility Analysis
                                                                                                            authority to limit the number and
                                                    voice calls to residential lines that are               duration of all calls made pursuant to                  23. As required by the Regulatory
                                                    made for the purpose of collecting a                    the debt collection exception in 47                   Flexibility Act of 1980, as amended,
                                                    debt are currently not subject to the                   U.S.C. 227(b)(1)(A)(iii).                             (RFA), the Commission has prepared
                                                    prior express consent requirement.                         19. Congress, in granting the                      this Initial Regulatory Flexibility
                                                    Although the TCPA allows for broad                      Commission authority to limit the                     Analysis (IRFA) of the possible
                                                    application of the prior express consent                number and duration of calls, used                    significant economic impact on a
                                                    requirement to all non-emergency                        identical language to the language it                 substantial number of small entities by
                                                    artificial- and prerecorded-voice calls to              used in the separate delegation of                    the policies and rules proposed in the
                                                    residential lines, the Commission has                   authority in 47 U.S.C. 227(b)(2)(C). The              NPRM. Written public comments are
                                                    exercised its statutory exemption                       identical language in these two                       requested on the IRFA. Comments must
                                                    authority so as to apply the consent                    delegations of authority indicates that               be identified as responses to the IRFA
                                                    requirement only to calls that include or               Congress intended the two provisions to               and must be filed by the deadlines for
                                                    introduce an advertisement or constitute                apply to the same services.                           comments on the NPRM provided on
                                                    telemarketing. The Commission has also                     20. The Commission has interpreted                 the first page of this document. The
                                                    found that debt collection calls do not                 47 U.S.C. 227(b)(2)(C) to apply to all                Commission will send a copy of the
                                                    constitute telemarketing. Accordingly,                  services mentioned in 47 U.S.C.                       NPRM, including the IRFA, to the Chief
                                                    the consent exception under the Budget                  227(b)(1)(A)(iii). In so doing, it has                Counsel for Advocacy of the Small
                                                    Act currently does not appear to affect                 interpreted ‘‘cellular telephone service’’            Business Administration.
                                                    whether artificial- or prerecorded-voice                by asking whether services are
                                                    calls to residential lines for the purpose              functionally equivalent from the                      A. Need for, and Objectives of, the
                                                    of collecting a covered debt require                    consumer perspective rather than on                   Proposed Rules
                                                    prior express consent.                                  technical or regulatory differences, such               24. The NPRM contains proposals
                                                       17. The Commission nonetheless                       as which spectrum block is used to                    regarding how to modify the
                                                    proposes to revise its rule concerning                  provide the service. This avoids, for                 Commission’s rules to align them with
                                                    artificial- or prerecorded-voice calls to               example, consumers receiving wireless                 the amended statutory language of the
                                                    residential lines to reflect the exception              voice service from being treated                      TCPA enacted by Congress in the
                                                    contained in the Budget Act. The                        differently depending on which                        Bipartisan Budget Act of 2015 (Budget
                                                    Commission does not believe, however,                   spectrum block their carriers use and                 Act). The NPRM seeks comment
                                                    that it is necessary at the present time                callers having to determine which                     generally on all entities that make
                                                    to determine the exact contours of the                  spectrum block is used for a particular               autodialed or prerecorded- or artificial-
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    statutory exception for covered calls to                consumer’s service in order to know                   voice calls to collect debts owed to or
                                                    residential lines, including, for example,              which requirements apply.                             guaranteed by the United States. The
                                                    determining the specific impact of the                     21. Applying the canon of statutory                NPRM seeks comment on covered calls.
                                                    somewhat different language in the                      construction that Congress knows the                  Specifically, the Commission seeks
                                                    Budget Act amendments with regard to                    law, including relevant agency                        comment on the parameters of the
                                                    covered calls to residential lines and to               interpretations, at the time it adopts a              phrase ‘‘solely to collect a debt.’’ The
                                                    wireless numbers. The Commission                        statute, the Commission presumes that                 Commission seeks comment on whether
                                                    seeks comment on these views, and on                    Congress knew of the Commission’s                     debt servicing calls are covered. The


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00025   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                                               Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules                                           31893

                                                    Commission seeks comment on the                         C. Description and Estimate of the                    accepting demand and other deposits
                                                    meaning of the phrase ‘‘owed to or                      Number of Small Entities to Which the                 and making commercial, industrial, and
                                                    guaranteed by the United States,’’                      Proposed Rules Will Apply                             consumer loans. Commercial banks and
                                                    including the applicability of the                         29. The RFA directs agencies to                    branches of foreign banks are included
                                                    exception to debt insured by or                         provide a description of, and where                   in this industry. Savings institutions are
                                                    purchased from the United States. The                   feasible, an estimate of the number of                establishments primarily engaged in
                                                    Commission seeks comment on the                         small entities that will be affected by the           accepting time deposits, making
                                                    person or persons to whom covered                       proposed rules, if adopted. The RFA                   mortgage and real estate loans, and
                                                    calls can be made and it seeks comment                  generally defines the term ‘‘small                    investing in high-grade securities.
                                                    on who is entitled to make calls under                  entity’’ as having the same meaning as                Savings and loan associations and
                                                    the exception Congress created in the                                                                         savings banks are included in this
                                                                                                            the terms ‘‘small business,’’ ‘‘small
                                                    Budget Act.                                                                                                   industry. The SBA has determined that
                                                                                                            organization,’’ and ‘‘small governmental
                                                                                                                                                                  Commercial Banks and Savings
                                                      25. The NPRM seeks comment on                         jurisdiction.’’ In addition, the term
                                                                                                                                                                  Institutions with $500 million or less in
                                                    limits on the number and duration of                    ‘‘small business’’ has the same meaning
                                                                                                                                                                  assets qualify as small businesses.
                                                    covered calls. Specifically, the                        as the term ‘‘small business concern’’
                                                                                                                                                                  December 2013 Call Report data
                                                    Commission seeks comment on the need                    under the Small Business Act. Under
                                                                                                                                                                  compiled by SNL Financial indicate that
                                                    for restrictions on covered calls,                      the Small Business Act, a ‘‘small
                                                                                                                                                                  6,877 firms in this category operated
                                                    including types of number and duration                  business concern’’ is one that: (1) Is
                                                                                                                                                                  throughout that year. Of those, 5,533
                                                    restrictions. The Commission seeks                      independently owned and operated; (2)
                                                                                                                                                                  qualify as small entities. Based on this
                                                    comment on the nature of the                            is not dominant in its field of operation;            data, the Commission concludes that a
                                                    restrictions, if adopted, including                     and (3) meets any additional criteria                 substantial number of businesses in this
                                                    looking to other standards or precedents                established by the Small Business                     category are small under the SBA
                                                    for guidance. The Commission seeks                      Administration (SBA).                                 standard.
                                                    comment on the consumer’s ability to                       30. Collection Agencies. This industry                33. Credit Unions. This industry
                                                    stop covered calls.                                     comprises establishments primarily                    comprises establishments primarily
                                                      26. The NPRM seeks comment on                         engaged in collecting payments for                    engaged in accepting members’ share
                                                    other implementation issues.                            claims and remitting payments collected               deposits in cooperatives that are
                                                    Specifically, the Commission seeks                      to their clients. The SBA has                         organized to offer consumer loans to
                                                    comment on the applicably of the                        determined that Collection Agencies                   their members. The SBA has determined
                                                    exception to residential lines. The                     with $15 million or less in annual                    that Credit Unions with $500 million or
                                                    Commission seeks comment on whether                     receipts qualify as small businesses.                 less in assets qualify as small
                                                    the authority delegated to it in the new                Census data for 2007 indicate that 4,532              businesses. The December 2013
                                                    47 U.S.C. 227(b)(2)(H) added by the                     establishments in this category operated              National Credit Union Administration
                                                    Budget Act applies to all services to                   throughout that year. Of those, 4,288                 Call Report data indicate that 6,687
                                                    which amended 47 U.S.C.                                 establishments operated with annual                   firms in this category operated
                                                    227(b)(1)(A)(iii) applies. The                          receipts of less than $10 million. The                throughout that year. Of those, 6,252
                                                    Commission seeks comment on the                         Commission concludes that a                           qualify as small entities. Based on this
                                                    application of other TCPA restrictions to               substantial majority of businesses in this            data, the Commission concludes that a
                                                    covered calls. The Commission’s                         category are small under the SBA                      substantial number of businesses in this
                                                    underlying concern is to protect small                  standard.                                             category are small under the SBA
                                                    businesses by giving them ample                            31. Telemarketing Bureaus and Other                standard.
                                                    opportunity to comment on the                           Contact Centers. This U.S. industry                      34. Other Depository Credit
                                                    proposed rules under consideration.                     comprises establishments primarily                    Intermediation. This industry comprises
                                                                                                            engaged in operating call centers that                establishments primarily engaged in
                                                      27. The Commission’s rules restricting                initiate or receive communications for                accepting deposits and lending funds
                                                    the use of automated telephone dialing                  others—via telephone, facsimile, email,               (except commercial banking, savings
                                                    equipment and artificial or prerecorded                 or other communication modes—for                      institutions, and credit unions).
                                                    voice to call wireless numbers apply to                 purposes such as (1) promoting clients                Establishments known as industrial
                                                    a wide range of entities, including all                 products or services, (2) taking orders               banks or Morris Plans and primarily
                                                    entities that make such calls or texts to               for clients, (3) soliciting contributions             engaged in accepting deposits, and
                                                    wireless telephone numbers to collect                   for a client, and (4) providing                       private banks (i.e., unincorporated
                                                    debts owed to or guaranteed by the                      information or assistance regarding a                 banks) are included in this industry.
                                                    federal government. Thus, the                           client’s products or services. The SBA                The SBA has determined that Other
                                                    Commission expects that the proposals                   has determined that Telemarketing                     Depository Credit Intermediation
                                                    in this proceeding could have a                         Bureaus and other Contact Centers with                entities with $500 million or less in
                                                    significant economic impact on a                        $15 million or less in annual receipts                assets qualify as small businesses.
                                                    substantial number of small entities in                 qualify as small businesses. U.S. Census              Census data for 2007 indicate that 29
                                                    a wide range of categories.                             data for 2007 indicate that 2,100 firms               firms in this category operated
                                                    B. Legal Basis                                          in this category operated throughout                  throughout that year. Due to the nature
                                                                                                            that year. Of those, 1,909 operated with              of this category, the Commission
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                      28. The proposed and anticipated                      annual receipts of less than $10 million.             concludes that a substantial number of
                                                    rules are authorized under sections 1–4,                The Commission concludes that a                       businesses in this category are small
                                                    201(b), 227, and 303(r) of the                          substantial majority of businesses in this            under the SBA standard.
                                                    Communications Act of 1934, as                          category are small under the SBA                         35. Sales Financing. This industry
                                                    amended, 47 U.S.C. 151–154, 201(b),                     standard.                                             comprises establishments primarily
                                                    227, 303(r); and the Bipartisan Budget                     32. Commercial Banks and Savings                   engaged in sales financing or sales
                                                    Act of 2015, Public Law 114–74, 129                     Institutions. Commercial banks are                    financing in combination with leasing.
                                                    Stat. 584.                                              establishments primarily engaged in                   Sales financing establishments are


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00026   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                    31894                      Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules

                                                    primarily engaged in lending money for                  and repackaging loans for sale to others              operated throughout that year. Of those,
                                                    the purpose of providing collateralized                 on the secondary market. The SBA has                  5,277 operated with annual receipts of
                                                    goods through a contractual installment                 determined that Secondary Market                      less than $5 million. The Commission
                                                    sales agreement, either directly from or                Financing entities with $7 million or                 concludes that a substantial majority of
                                                    through arrangements with dealers. The                  less in annual receipts qualify as small              businesses in this category are small
                                                    SBA has determined that Sales                           businesses. Census data for 2007                      under the SBA standard.
                                                    Financing entities with $7 million or                   indicate that 105 firms in this category
                                                                                                                                                                  D. Description of Projected Reporting,
                                                    less in annual receipts qualify as small                operated throughout that year. Of those,
                                                                                                                                                                  Recordkeeping, and Other Compliance
                                                    businesses. Census data for 2007                        74 operated with annual receipts of less
                                                                                                                                                                  Requirements
                                                    indicate that 2,267 firms in this category              than $5 million. The Commission
                                                    operated throughout that year. Of those,                concludes that a substantial majority of                 43. Under the current rules, all
                                                    1,806 operated with annual receipts of                  businesses in this category are small                 artificial or prerecorded voice calls to a
                                                    less than $5 million. The Commission                    under the SBA standard.                               wireless telephone number are
                                                    concludes that a substantial majority of                   40. All Other Nondepository Credit                 prohibited without prior express
                                                    businesses in this category are small                   Intermediation. This U.S. industry                    consent. The NPRM contains proposals
                                                    under the SBA standard.                                 comprises establishments primarily                    regarding how to modify the
                                                       36. Consumer Lending. This U.S.                      engaged in providing nondepository                    Commission’s rules to align them with
                                                    industry comprises establishments                       credit (except credit card issuing, sales             the amended statutory language of the
                                                    primarily engaged in making unsecured                   financing, consumer lending, real estate              TCPA enacted by Congress in the
                                                    cash loans to consumers. The SBA has                    credit, international trade financing, and            Budget Act, creating an exception that
                                                    determined that Consumer Lending                        secondary market financing). Examples                 allows calls to wireless telephones made
                                                    entities with $7 million or less in                     of types of lending in this industry are:             solely pursuant to the collection of a
                                                    annual receipts qualify as small                        short-term inventory credit, agricultural             debt owed to or guaranteed by the
                                                    businesses. Census data for 2007                        lending (except real estate and sales                 United States.
                                                    indicate that 3,234 firms in this category              financing), and consumer cash lending                    44. The proposals under
                                                    operated throughout that year. Of those,                secured by personal property. The SBA                 consideration could result in additional
                                                    2,969 operated with annual receipts of                  has determined that All Other                         costs to regulated entities. If the
                                                    less than $5 million. The Commission                    Nondepository Credit Intermediation                   Commission imposes restrictions on the
                                                    concludes that a substantial majority of                entities with $38.5 million or less in                number and duration of calls to wireless
                                                    businesses in this category are small                   annual receipts qualify as small                      numbers as proposed for comment in
                                                    under the SBA standard.                                 businesses. Census data for 2007                      the NPRM, then calling entities might
                                                       37. Real Estate Credit. This U.S.                    indicate that 4,590 firms in this category            incur some additional costs in tracking
                                                    industry comprises establishments                       operated throughout that year. Of those,              that information. For example, calling
                                                    primarily engaged in lending funds with                 4,494 operated with annual receipts of                entities might need to modify software,
                                                    real estate as collateral. The SBA has                  less than $25 million. The Commission                 develop tracking procedures, and train
                                                    determined that Real Estate Credit                      concludes that a substantial majority of              staff in order to keep within the
                                                    entities with $7 million or less in                     businesses in this category are small                 restrictions on the number and duration
                                                    annual receipts qualify as small                        under the SBA standard.                               of calls to wireless numbers. However,
                                                    businesses. Census data for 2007                           41. Mortgage and Nonmortgage Loan                  some calling entities may already track
                                                    indicate that 5,791 firms in this category              Brokers. This industry comprises                      calls and call durations, and therefore,
                                                    operated throughout that year. Of those,                establishments primarily engaged in                   no additional compliance efforts would
                                                    5,036 operated with annual receipts of                  arranging loans by bringing borrowers                 be required. Calling entities may also be
                                                    less than $5 million. The Commission                    and lenders together on a commission or               relieved of tracking the consent of the
                                                    concludes that a substantial majority of                fee basis. The SBA has determined that                called party, which could offset any
                                                    businesses in this category are small                   Mortgage and Nonmortgage Loan                         new burdens.
                                                    under the SBA standard.                                 Brokers with $7 million or less in                       45. If the Commission determines that
                                                       38. International Trade Financing.                   annual receipts qualify as small                      a called party may stop future calls
                                                    This U.S. industry comprises                            businesses. Census data for 2007                      concerning collection of a debt owed to
                                                    establishments primarily engaged in                     indicate that 17,702 firms in this                    or guaranteed by the United States as
                                                    providing one or more of the following:                 category operated throughout that year.               proposed for comment in the NPRM,
                                                    (1) working capital funds to U.S.                       Of those, 17,393 operated with annual                 then calling entities might incur some
                                                    exporters; (2) lending funds to foreign                 receipts of less than $5 million. The                 additional cost in maintaining do-not-
                                                    buyers of U.S. goods; and/or (3) lending                Commission concludes that a                           call lists for wireless numbers. Such
                                                    funds to domestic buyers of imported                    substantial majority of businesses in this            costs could include software
                                                    goods. The SBA has determined that                      category are small under the SBA                      modification, development of
                                                    International Trade Financing entities                  standard.                                             procedures, and training. However,
                                                    with $38.5 million or less in annual                       42. Other Activities Related to Credit             some calling entities may already have
                                                    receipts qualify as small businesses.                   Intermediation. This industry comprises               procedures in place for maintaining do-
                                                    Census data for 2007 indicate that 125                  establishments primarily engaged in                   not-call lists, and therefore, no
                                                    firms in this category operated                         facilitating credit intermediation (except            additional compliance efforts will be
                                                    throughout that year. Of those, 118                     mortgage and loan brokerage; and                      required.
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    operated with annual receipts of less                   financial transactions processing,
                                                    than $25 million. The Commission                        reserve, and clearinghouse activities).               E. Steps Taken To Minimize Significant
                                                    concludes that a substantial majority of                The SBA has determined that Other                     Economic Impact on Small Entities, and
                                                    businesses in this category are small                   Activities Related to Credit                          Significant Alternatives Considered
                                                    under the SBA standard.                                 Intermediation entities with $7 million                  46. The RFA requires an agency to
                                                       39. Secondary Market Financing. This                 or less in annual receipts qualify as                 describe any significant alternatives that
                                                    U.S. industry comprises establishments                  small businesses. Census data for 2007                it has considered in reaching its
                                                    primarily engaged in buying, pooling,                   indicate that 5,494 firms in this category            proposed approach, which may include


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00027   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1


                                                                               Federal Register / Vol. 81, No. 98 / Friday, May 20, 2016 / Proposed Rules                                            31895

                                                    the following four alternatives (among                  Federal Communications Commission.                    DEPARTMENT OF DEFENSE
                                                    others): (1) The establishment of                       Gloria J. Miles,
                                                    differing compliance or reporting                       Federal Register Liaison Officer, Office of the       GENERAL SERVICES
                                                    requirements or timetables that take into               Secretary.                                            ADMINISTRATION
                                                    account the resources available to small
                                                    entities; (2) the clarification,                          For the reasons discussed in the                    NATIONAL AERONAUTICS AND
                                                    consolidation, or simplification of                     preamble, the Federal Communications                  SPACE ADMINISTRATION
                                                    compliance or reporting requirements                    Commission proposes to amend 47 CFR
                                                    under the rule for small entities; (3) the              part 64 as follows:                                   48 CFR Parts 2, 4, 7, 9, 12, 13, 17, 18,
                                                                                                                                                                  19, 22, 25, 26, 28, 32, 44, and 52
                                                    use of performance, rather than design,
                                                                                                            PART 64—MISCELLANEOUS RULES
                                                    standards; and (4) an exemption from                                                                          [FAR Case 2015–005; Docket No. 2015–
                                                                                                            RELATING TO COMMON CARRIERS                           0005, Sequence No. 1]
                                                    coverage of the rule, or any part thereof,
                                                    for small entities.                                                                                           RIN 9000–AN19
                                                                                                            ■ 1. The authority citation for part 64 is
                                                      47. The Commission believes that any                  revised to read as follows:
                                                    economic burden these proposed rules                                                                          Federal Acquisition Regulation:
                                                                                                              Authority: 47 U.S.C. 154, 254(k);                   System for Award Management
                                                    may have on carriers is outweighed by
                                                                                                            403(b)(2)(B), (c), Pub. L. 104–104, 110 Stat.         Registration
                                                    the benefits to consumers. The                          56. Interpret or apply 47 U.S.C. 201, 218, 222,
                                                    compliance costs identified in Section D                225, 226, 227, 228, 254(k), 616, 620, the             AGENCY:  Department of Defense (DoD),
                                                    are small. The Commission seeks                         Middle Class Tax Relief and Job Creation Act          General Services Administration (GSA),
                                                    comment on how to minimize the                          of 2012, Pub. L. 112–96, and Sec. 301, Pub.           and the National Aeronautics and Space
                                                    economic impact of these proposals. For                 L. 114–74, 129 Stat. 584 (47 U.S.C. 227)              Administration (NASA).
                                                    instance, the Commission seeks                          unless otherwise noted.                               ACTION: Proposed rule.
                                                    comment on the specific costs of the
                                                    measures discussed in the NPRM and                      ■ 2. Section 64.1200 is amended by                    SUMMARY:    DoD, GSA, and NASA are
                                                    ways to mitigate any implementation                     revising paragraphs (a)(1)(iii) and                   proposing to amend the Federal
                                                                                                            (a)(3)(v), and adding paragraph (a)(3)(vi)            Acquisition Regulation (FAR) to update
                                                    costs. The Commission also seeks
                                                                                                            to read as follows:                                   the instructions for System for Award
                                                    comment on the overall economic
                                                                                                                                                                  Management (SAM) registration
                                                    impact these proposed rules may have                    § 64.1200    Delivery restrictions.                   requirements and to correct an
                                                    because it seeks to minimize all costs                                                                        inconsistency with offeror
                                                    associated with these proposed rules.                      (a) * * *
                                                                                                                                                                  representation and certification
                                                    Finally, the Commission seeks comment                      (1) * * *                                          requirements.
                                                    on whether to consider the size of the                     (iii) To any telephone number                      DATES: Interested parties should submit
                                                    calling entity or the type of debt being                assigned to a paging service, cellular                written comments to the Regulatory
                                                    collected in determining the appropriate                telephone service, specialized mobile                 Secretariat Division at one of the
                                                    timeframes for implementation.                          radio service, or other radio common                  addresses shown below on or before
                                                    F. Federal Rules That May Duplicate,                    carrier service, or any service for which             July 19, 2016 to be considered in the
                                                    Overlap, or Conflict With the Proposed                  the called party is charged for the call,             formation of the final rule.
                                                    Rules                                                   unless such call is made solely to collect            ADDRESSES: Submit comments in
                                                                                                            a debt owed to or guaranteed by the                   response to FAR case 2015–005 by any
                                                       48. None.                                            United States.                                        of the following methods:
                                                    Ordering Clauses                                        *       *    *      *    *                               • Regulations.gov: http://
                                                                                                                                                                  www.regulations.gov. Submit comments
                                                                                                               (3) * * *                                          via the Federal eRulemaking portal by
                                                      49. Pursuant to the authority
                                                    contained in sections 1–4, 227, and                        (v) Delivers a ‘‘health care’’ message             searching ‘‘FAR Case 2015–005’’. Select
                                                    303(r) of the Communications Act of                     made by, or on behalf of, a ‘‘covered                 the link ‘‘Comment Now’’ that
                                                    1934, as amended, 47 U.S.C. 151–154,                    entity’’ or its ‘‘business associate,’’ as            corresponds with ‘‘FAR Case 2015–
                                                    227, 303(r); and the Telephone                          those terms are defined in the HIPAA                  005.’’ Follow the instructions provided
                                                    Consumer Protection Act as amended by                   Privacy Rule, 15 CFR 160.103;                         on the screen. Please include your
                                                    the Bipartisan Budget Act of 2015,                                                                            name, company name (if any), and
                                                                                                               (vi) Is made solely pursuant to the
                                                    Public Law 114–74, 129 Stat. 584,                                                                             ‘‘FAR Case 2015–005’’ on your attached
                                                                                                            collection of a debt owed to or
                                                                                                                                                                  document.
                                                    document FCC 16–57 is adopted.                          guaranteed by the United States.                         • Mail: General Services
                                                      50. The Commission’s Consumer and                     *       *    *      *    *                            Administration, Regulatory Secretariat
                                                    Governmental Affairs Bureau, Reference                  [FR Doc. 2016–12025 Filed 5–19–16; 8:45 am]           Division (MVCB), ATTN: Ms. Flowers,
                                                    Information Center, shall send a copy of                BILLING CODE 6712–01–P                                1800 F Street NW., 2nd Floor,
                                                    document FCC 16–57, including the                                                                             Washington, DC 20405.
                                                    Initial Regulatory Flexibility Analysis,                                                                         Instructions: Please submit comments
                                                    to the Chief Counsel for Advocacy of the                                                                      only and cite FAR Case 2015–005, in all
mstockstill on DSK3G9T082PROD with PROPOSALS




                                                    Small Business Administration.                                                                                correspondence related to this case. All
                                                                                                                                                                  comments received will be posted
                                                    List of Subjects in 47 CFR Part 64                                                                            without change to http://
                                                                                                                                                                  www.regulations.gov, including any
                                                      Claims, Communications common
                                                                                                                                                                  personal and/or business confidential
                                                    carriers, Credit, Reporting and
                                                                                                                                                                  information provided.
                                                    recordkeeping requirements,
                                                                                                                                                                  FOR FURTHER INFORMATION CONTACT: Mr.
                                                    Telecommunications, Telephone.
                                                                                                                                                                  Curtis E. Glover, Sr., Procurement


                                               VerDate Sep<11>2014   17:17 May 19, 2016   Jkt 238001   PO 00000   Frm 00028   Fmt 4702   Sfmt 4702   E:\FR\FM\20MYP1.SGM   20MYP1



Document Created: 2016-05-20 01:59:20
Document Modified: 2016-05-20 01:59:20
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionProposed Rules
ActionProposed rule.
DatesComments are due on or before June 6, 2016. Reply comments are due on or before June 21, 2016.
ContactKristi Thornton, Consumer Policy Division, Consumer and Governmental Affairs Bureau, Federal Communications Commission, 445 12th Street SW., Washington, DC 20554 by phone at (202) 418-2467 or by email at: [email protected]
FR Citation81 FR 31889 
CFR AssociatedClaims; Communications Common Carriers; Credit; Reporting and Recordkeeping Requirements; Telecommunications and Telephone

2025 Federal Register | Disclaimer | Privacy Policy
USC | CFR | eCFR