81_FR_32745 81 FR 32645 - Electronic and Information Technology

81 FR 32645 - Electronic and Information Technology

DEPARTMENT OF STATE

Federal Register Volume 81, Issue 100 (May 24, 2016)

Page Range32645-32648
FR Document2016-12233

This rule implements Section 508 of the Rehabilitation Act (Section 508) for the Department of State. Section 508 requires that when Federal departments and agencies develop, procure, maintain, or use electronic and information technology, they shall ensure that the electronic and information technology is accessible to individuals with disabilities who are Federal employees, applicants for employment, or members of the public.

Federal Register, Volume 81 Issue 100 (Tuesday, May 24, 2016)
[Federal Register Volume 81, Number 100 (Tuesday, May 24, 2016)]
[Rules and Regulations]
[Pages 32645-32648]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-12233]


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DEPARTMENT OF STATE

22 CFR Part 147

[Public Notice: 9498]
RIN 1400-AD87


Electronic and Information Technology

AGENCY: Department of State.

ACTION: Final rule.

-----------------------------------------------------------------------

SUMMARY: This rule implements Section 508 of the Rehabilitation Act 
(Section 508) for the Department of State. Section 508 requires that 
when Federal departments and agencies develop, procure, maintain, or 
use electronic and information technology, they shall ensure that the 
electronic and information technology is accessible to individuals with 
disabilities who are Federal employees, applicants for employment, or 
members of the public.

DATES: This rule is effective June 23, 2016.

FOR FURTHER INFORMATION CONTACT: Alice Kottmyer, Attorney-Adviser, 202-
647-2318, [email protected].

SUPPLEMENTARY INFORMATION: This rule adds a new part 147, which 
implements Section 508 of the Rehabilitation Act of 1973, as amended 
(29 U.S.C. 794d) (``Section 508''), as it applies to programs and 
activities conducted by the Department of State (``the Department'').

Subpart A--General Provisions

    Sections 147.1 and 147.2 provide that these rules are intended to 
implement Section 508, consistent with that statute and the regulations 
promulgated by the Access Board, at 36 CFR part 1194 (``Part 1194''). 
This rule applies to all development, procurement, maintenance, and use 
of electronic and information technology by the Department of State. 
Section 147.3 provides the definitions of ``The Department,'' ``Section 
508'', ``Section 508 complaint'', and ``the Secretary'', and adopts the 
definitions in 36 CFR 1194.4.
    Section 147.4 provides that the Department will ensure that its 
employees, applicants for employment, and members of the public are 
provided with adequate notice of the Department's obligations under 
Section 508, part 1194, and these rules.
    Sections 147.5 and 147.6 generally reiterate the requirements of 
Section 508 regarding the prohibition against discrimination, and the 
requirement for ensuring that EIT is accessible (in accordance with 
part 1194), unless an undue burden would be imposed on the Department--
in which case an alternative means of access must be provided.

Subpart B--Complaint Procedures

    Section 147.7 provides procedures for filing a complaint under 
Section 508. The procedures included therein are substantially the same 
procedures the Department has established in implementing Section 504 
of the Rehabilitation Act of 1973 (22 CFR part 144). The relevant 
procedures are repeated in this rulemaking, for convenience. A Section 
508 complaint must be filed with the Department's Office of Civil 
Rights, must be in writing, and submitted by fax, email, mail, or hand-
delivery. The final, approved complaint form, designated DS-4282, is 
accessible and fillable and is available on the following page: https://eforms.state.gov/searchform.aspx. The Department's analysis and notice 
pursuant to the Paperwork Reduction Act are included in the 
``Regulatory Analysis,'' below. The DS-4282 will be used for complaints 
not only under Section 508, but under Section 504 and Title VI of the 
Civil Rights Act. This is reflected in the Paperwork Reduction Act 
analysis, below.
    An individual with a disability alleging a violation of Section 508 
must file a complaint not later than 180 days after the date the 
complainant knew, or should have known, of the alleged violation of 
Section 508. Once the Department receives the complaint, it must 
conduct an investigation and, within 180 days of receiving the 
complaint, shall notify the complainant of the results of the 
investigation in a letter containing findings of fact and conclusions 
of law; a description of a remedy for each violation found; and a 
notice of the right to appeal within 90 days of the complainant's 
receipt of the notice from the Department. The Department will notify 
the complainant of the results of the appeal within 60 days of the 
receipt of the appeal request.
    Section 147.8 provides that a decision from the Department on the 
merits of a complaint, or no notification in writing from the 
Department within 180 days of filing the complaint, will constitute 
exhaustion of the complainant's administrative remedies for purposes of 
5 U.S.C. 701, et seq. This provision does not yet have a counterpart in 
the Department's Section 504 implementing procedures; however, the 
Department is considering adding a parallel provision to 22 CFR part 
144 in the near future.
    The Department published a proposed rule on January 4, 2016. See 81 
FR 44. The Department received one comment in response to the Paperwork 
Reduction Act notice, expressing support for the information 
collection, and received no comments on the proposed rule.

Regulatory Analysis

Administrative Procedure Act

    The Department of State published this rulemaking as a proposed 
rule, with 60-day provision for public comment. The final rule will be 
in effect 30 days after publication.

Small Business Regulatory Enforcement Fairness Act of 1996

    This rule is not a major rule as defined by 5 U.S.C. 804 for the 
purposes of Congressional review of agency rulemaking under the Small 
Business Regulatory Enforcement Fairness Act of 1996 (5 U.S.C. 801-
808).

Unfunded Mandates Reform Act of 1995

    This rule will not result in the expenditure by State, local, or 
tribal governments, in the aggregate, or by the private sector, of $100 
million in any year; and it will not significantly or uniquely affect 
small governments. Therefore, no actions were deemed necessary under 
the provisions of the Unfunded Mandates Reform Act of 1995.

Executive Order 13175--Consultation and Coordination With Indian Tribal 
Governments

    The Department has determined that this rulemaking will not have 
tribal implications, will not impose substantial direct compliance 
costs on Indian tribal governments, and will not pre-empt tribal law. 
Accordingly, the requirements of Executive Order 13175 do not apply to 
this rulemaking.

[[Page 32646]]

Regulatory Flexibility Act: Small Business

    The Department of State certifies that this rulemaking will not 
have an impact on a substantial number of small entities. A regulatory 
flexibility analysis is not required under the Regulatory Flexibility 
Act (5 U.S.C. 601, et seq.).

Executive Order 12866 and Executive Order 13563

    The Department of State has provided this final rule to the Office 
of Management and Budget (OMB) for its review. The Department has also 
reviewed the rule to ensure its consistency with the regulatory 
philosophy and principles set forth in Executive Order 12866, and finds 
that the benefits of the rule (in providing mechanisms for individuals 
to submit complaints of discrimination) outweigh any costs to the 
public, which are minimal. The Department of State has also considered 
this rulemaking in light of Executive Order 13563, and affirms that 
this proposed regulation is consistent with the guidance therein.

Executive Order 12988

    The Department of State has reviewed this rule in light of 
Executive Order 12988 to eliminate ambiguity, minimize litigation, 
establish clear legal standards, and reduce burden.

Executive Orders 12372 and 13132

    This rule will not have substantial direct effect on the states, on 
the relationships between the national government and the states, or on 
the distribution of power and responsibilities among the various levels 
of government. Therefore, in accordance with Executive Order 13132, it 
is determined that this rule does not have sufficient federalism 
implications to require consultations or warrant the preparation of a 
federalism summary impact statement. Executive Order 12372, regarding 
intergovernmental consultation on federal programs and activities, does 
not apply to this regulation.

Paperwork Reduction Act

    The information collection contained in this rule is pursuant to 
the Paperwork Reduction Act, 44 U.S.C. Chapter 35 and, although not yet 
in use, has been assigned an OMB Control Number. The Department 
submitted an information collection request to OMB for the review and 
approval of the Discrimination Complaint Form, DS-4282, under the PRA.
    This information collection will provide a way for employees and 
members of the public to submit a complaint of discrimination under 
Section 508 and other federal statutes relating to discrimination, as 
described below.

30-Day Notice of Proposed Information Collection: DS-4282, 
Discrimination Complaint Form

    The Department of State has submitted the information collection 
described below to OMB for approval. Direct request for additional 
information regarding the collection listed herein, including requests 
for copies of the proposed collection instrument and supporting 
documents, to the Office of the Legal Adviser (L/M), ATTN: Section 508 
Final Rule, Suite 4325, U.S. Department of State, 2200 C Street NW., 
Washington DC 20520; email [email protected].
     Title of the Collection: Complaint of Discrimination Under 
Section 504, Section 508 or Title VI.
     OMB Control No.: 1405-0220.
     Type of Request: New collection.
     Originating Office: Office of Civil Rights, U.S. 
Department of State.
     Form Number: Form DS-4282, Discrimination Complaint Form.
     Respondents: This information collection will be used by 
any Federal employee or member of the public who wishes to submit a 
complaint of discrimination under Title VI of the Civil Rights Act of 
1964 (42 U.S.C. 2000d); or Sections 504 or 508 of the Rehabilitation 
Act of 1973 (29 U.S.C. 794 and 794d).
     Estimated number of respondents and responses: The 
Department estimates a total of 10 respondents, with one response per 
respondent, per year.
     An estimate of the total annual public burden (in hours) 
associated with the collection: The average burden associated with this 
information collection is estimated to be 1 hour per respondent. 
Therefore, the Department estimates the total annual burden for this 
information collection to be 10 hours.
     Frequency: On occasion.
     Obligation to Respond: Voluntary.
    Abstract of proposed collection:
    The form created by this information collection (DS-4282) will be 
used to present complaints of discrimination under Title VI of the 
Civil Rights Act of 1964; or Sections 504 or 508 of the Rehabilitation 
Act of 1973 (29 U.S.C. 794 and 794d).
    Methodology:
    The form will be downloaded from https://eforms.state.gov/searchform.aspx. After completion, the form may be submitted by email, 
mail, fax, or hand-delivery.

List of Subjects in 22 CFR Part 147

    Civil rights, Communications equipment, Computer technology, 
Government employees, Individuals with disabilities, Reporting and 
recordkeeping requirements, Telecommunications.

    For the reasons set forth in the preamble, 22 CFR part 147 is added 
to subchapter O to read as follows:

PART 147--ELECTRONIC AND INFORMATION TECHNOLOGY

Subpart A--General Provisions
Sec.
147.1 Purpose.
147.2 Application.
147.3 Definitions.
147.4 Notice.
147.5 Discrimination prohibited.
147.6 Electronic and information technology requirements.
Subpart B--Complaint Procedures
147.7 Filing a Section 508 complaint.
147.8 Final agency action.

    Authority:  22 U.S.C. 2651a; 29 U.S.C. 794, 794d; 36 CFR part 
1194.

Subpart A--General Provisions


Sec.  147.1  Purpose.

    The purpose of this part is to implement section 508 of the 
Rehabilitation Act of 1973, as amended (29 U.S.C. 794d), which requires 
that when Federal departments and agencies develop, procure, maintain, 
or use electronic and information technology, they shall ensure that 
the electronic and information technology is accessible to individuals 
with disabilities who are Federal employees, applicants for employment, 
or members of the public.


Sec.  147.2  Application.

    This part applies to all development, procurement, maintenance, and 
use of electronic and information technology (EIT), as defined in 36 
CFR 1194.4.


Sec.  147.3  Definitions.

    This part incorporates the definitions in 36 CFR 1194.4. In 
addition, as used in this part:
    Department means the United States Department of State and any of 
its passport agencies or other facilities.
    Secretary means the Secretary of State or his or her designee.
    Section 508 means section 508 of the Rehabilitation Act of 1973, 
codified at 29 U.S.C. 794d, Public Law 93-112, Title V, Section 508, as 
added Public Law 99-506, Title VI, Section 603(a), Oct. 21, 1986, 100 
Stat. 1830, and amended Public Law 100-630, Title II, Section 206(f), 
Nov. 7, 1988, 102 Stat. 3312; Public Law 102-569, Title V,

[[Page 32647]]

Section 509(a), Oct. 29, 1992, 106 Stat. 4430; Public Law 105-220, 
Title IV, Section 408(b), Aug. 7, 1998, 112 Stat.1203.


Sec.  147.4  Notice.

    (a) The Secretary shall ensure that employees, applicants for 
employment, and the members of the public are provided with adequate 
notice of the requirements of Section 508, the Electronic and 
Information Technology Accessibility Standards (36 CFR part 1194), and 
this part, as they relate to the programs or activities conducted by 
the Department.
    (b) The Secretary shall ensure that the home page of the 
Department's public-facing Web site provides Department policy 
regarding accessibility of EIT in accordance with Section 508 and 36 
CFR part 1194, as well as an email address for the public to ask 
questions or express concerns.


Sec.  147.5  Discrimination prohibited.

    The Department must comply with EIT Accessibility Standards when it 
develops, procures, maintains, or uses EIT. The Department must ensure 
that individuals with disabilities who are Federal employees or members 
of the public have access to and use of information and data that is 
comparable to that provided to Federal employees or members of the 
public without disabilities, unless providing comparable access would 
impose an undue burden on the Department.


Sec.  147.6  Electronic and information technology requirements.

    (a) Development, procurement, maintenance, or use of EIT. When 
developing, procuring, maintaining, or using EIT, the Department shall 
ensure, unless an undue burden would be imposed on the Department, that 
the EIT allows, regardless of the type of medium of the technology, 
that--
    (1) Individuals with disabilities who are Department employees have 
access to and use of information and data that is comparable to the 
access to and use of the information and data by Department employees 
who are not individuals with disabilities; and
    (2) Individuals with disabilities who are members of the public 
seeking information or services from the Department have access to and 
use of information and data that is comparable to the access to and use 
of the information and data by such members of the public who are not 
individuals with disabilities.
    (b) In meeting its obligations under paragraph (a) of this section, 
the Department shall comply with the Electronic and Information 
Technology Accessibility Standards, 36 CFR part 1194.
    (c) Alternative means of access when undue burden is imposed. When 
development, procurement, maintenance, or use of EIT that meets the 
standards as provided in 36 CFR part 1194 would impose an undue burden, 
the Department shall provide individuals with disabilities covered by 
this section with the relevant information and data by an alternative 
means of access that allows the individual to use the information and 
data.
    (d) Procedures for determining undue burden. The Department 
procedures for finding that full compliance with 36 CFR part 1194 would 
impose an undue burden can be found at: http://www.state.gov/m/irm/impact/126338.htm.

Subpart B--Complaint Procedures


Sec.  147.7  Filing a Section 508 complaint.

    (a) An individual with a disability who alleges that Department's 
EIT does not allow him or her to have access to and use of information 
and data that is comparable to access and use by individuals without 
disabilities, or that the alternative means of access provided by the 
Department does not allow the individual to use the information and 
data, may file a complaint with the Department's Office of Civil Rights 
(S/OCR).
    (b) Employees, applicants for employment, or members of the general 
public are encouraged to contact personnel in the Department office 
that uses or maintains a system that is believed not to be compliant 
with Section 508 or 36 CFR part 1194 to attempt to have their issues 
addressed. Nothing in this complaint process is intended to prevent 
Department personnel from addressing any alleged compliance issues when 
made aware of such requests directly or indirectly.
    (c) A Section 508 complaint must be filed not later than 180 
calendar days after the complainant knew, or should have known, of the 
alleged discrimination, unless the time for filing is extended by the 
Department. A Section 508 complaint must be submitted in writing by 
fax, email, mail, or hand delivery to the S/OCR office, using the Form 
DS-4282, Discrimination Complaint Form, which can be downloaded at: 
https://eforms.state.gov/searchform.aspx.
    (d) Once a Section 508 complaint has been received, S/OCR will 
conduct an investigation into the allegation(s) and render a decision 
as to whether a Section 508 violation has occurred. Within 180 days of 
the receipt of a complete complaint under this part, the Secretary 
shall notify the complainant of the results of the investigation in a 
letter containing--
    (1) Findings of fact and conclusions of law;
    (2) A description of a remedy for each violation found; and
    (3) A notice of the right to appeal.
    Upon request of the complainant, the decision will be provided in 
an alternate format, such as an electronic format, braille, or large 
print.
    (e) Appeals of the findings of fact and conclusions of law or 
remedies must be filed by the complainant within 90 days of receipt 
from the Department of the notice required by Sec.  147.7(d). The 
Department may extend this time for good cause.
    (f) Timely appeals shall be accepted and processed by the 
Department.
    (g) The Secretary shall notify the complainant of the results of 
the appeal within 60 days of the receipt of the appeal. If the 
Secretary determines that additional information is needed from the 
complainant, the Secretary shall have 60 days from the date of receipt 
of the additional information to make his or her determination on the 
appeal.
    (h) Individuals who submit a complaint must keep S/OCR updated at 
all times with current contact information, to include address, phone 
number, and working email address. If the Department needs additional 
information and is unable, after reasonable attempts for 30 days, to 
contact a complainant using his or her contact information, it may 
consider the complaint abandoned, and may close the complaint without 
action. A complainant may re-submit a complaint that was closed due to 
the inability of the Department to contact the complainant.
    (i) A Department employee who receives a Section 508 complaint or a 
communication that raises an issue that might reasonably be considered 
a Section 508 complaint, should forward such communication to S/OCR.


Sec.  147.8  Final agency action.

    Either a decision by the Secretary on the merits of a complaint, or 
no notification in writing from the Secretary within 180 days of filing 
the complaint, will a constitute a final agency action and exhaustion 
of the complainant's administrative remedies for purposes of 5 U.S.C. 
701, et seq.


[[Page 32648]]


    Dated: May 9, 2016.
John M. Robinson,
Director, Office of Civil Rights, Department of State.
[FR Doc. 2016-12233 Filed 5-23-16; 8:45 am]
 BILLING CODE 4710-10-P



                                                                   Federal Register / Vol. 81, No. 100 / Tuesday, May 24, 2016 / Rules and Regulations                                          32645

                                                (42 U.S.C. 402, 405(a)–(b) and (d)–(h), 416(i),         maintenance, and use of electronic and                notice of the right to appeal within 90
                                                421(a), (i), and (j), 422(c), 423, 425, and             information technology by the                         days of the complainant’s receipt of the
                                                902(a)(5)); sec. 211(b), Pub. L. 104–193, 110           Department of State. Section 147.3                    notice from the Department. The
                                                Stat. 2105, 2189; sec. 202, Pub. L. 108–203,            provides the definitions of ‘‘The                     Department will notify the complainant
                                                118 Stat. 509 (42 U.S.C. 902 note).
                                                                                                        Department,’’ ‘‘Section 508’’, ‘‘Section              of the results of the appeal within 60
                                                ■ 2. Amend appendix 1 to subpart P of                   508 complaint’’, and ‘‘the Secretary’’,               days of the receipt of the appeal request.
                                                part 404 by revising items 10 and 15 of                 and adopts the definitions in 36 CFR                     Section 147.8 provides that a decision
                                                the introductory text before Part A to                  1194.4.                                               from the Department on the merits of a
                                                read as follows:                                           Section 147.4 provides that the                    complaint, or no notification in writing
                                                                                                        Department will ensure that its                       from the Department within 180 days of
                                                Appendix 1 to Subpart P of Part 404—
                                                                                                        employees, applicants for employment,                 filing the complaint, will constitute
                                                Listing of Impairments
                                                                                                        and members of the public are provided                exhaustion of the complainant’s
                                                *      *     *       *      *                           with adequate notice of the                           administrative remedies for purposes of
                                                  10. Endocrine Disorders (9.00 and 109.00):            Department’s obligations under Section
                                                June 8, 2018.                                                                                                 5 U.S.C. 701, et seq. This provision does
                                                                                                        508, part 1194, and these rules.                      not yet have a counterpart in the
                                                *      *     *       *      *                              Sections 147.5 and 147.6 generally
                                                                                                                                                              Department’s Section 504 implementing
                                                  15. Immune System Disorders (14.00 and                reiterate the requirements of Section 508
                                                114.00): June 18, 2018.                                                                                       procedures; however, the Department is
                                                                                                        regarding the prohibition against
                                                                                                                                                              considering adding a parallel provision
                                                *      *     *       *      *                           discrimination, and the requirement for
                                                                                                                                                              to 22 CFR part 144 in the near future.
                                                [FR Doc. 2016–12182 Filed 5–23–16; 8:45 am]             ensuring that EIT is accessible (in
                                                BILLING CODE 4191–02–P                                  accordance with part 1194), unless an                    The Department published a proposed
                                                                                                        undue burden would be imposed on the                  rule on January 4, 2016. See 81 FR 44.
                                                                                                        Department—in which case an                           The Department received one comment
                                                                                                        alternative means of access must be                   in response to the Paperwork Reduction
                                                DEPARTMENT OF STATE
                                                                                                        provided.                                             Act notice, expressing support for the
                                                22 CFR Part 147                                                                                               information collection, and received no
                                                                                                        Subpart B—Complaint Procedures                        comments on the proposed rule.
                                                [Public Notice: 9498]                                      Section 147.7 provides procedures for
                                                                                                                                                              Regulatory Analysis
                                                RIN 1400–AD87                                           filing a complaint under Section 508.
                                                                                                        The procedures included therein are                   Administrative Procedure Act
                                                Electronic and Information Technology                   substantially the same procedures the
                                                                                                        Department has established in                            The Department of State published
                                                AGENCY:  Department of State.                                                                                 this rulemaking as a proposed rule, with
                                                                                                        implementing Section 504 of the
                                                ACTION: Final rule.                                     Rehabilitation Act of 1973 (22 CFR part               60-day provision for public comment.
                                                                                                        144). The relevant procedures are                     The final rule will be in effect 30 days
                                                SUMMARY:   This rule implements Section                                                                       after publication.
                                                508 of the Rehabilitation Act (Section                  repeated in this rulemaking, for
                                                508) for the Department of State. Section               convenience. A Section 508 complaint                  Small Business Regulatory Enforcement
                                                508 requires that when Federal                          must be filed with the Department’s                   Fairness Act of 1996
                                                departments and agencies develop,                       Office of Civil Rights, must be in
                                                                                                        writing, and submitted by fax, email,                   This rule is not a major rule as
                                                procure, maintain, or use electronic and                                                                      defined by 5 U.S.C. 804 for the purposes
                                                information technology, they shall                      mail, or hand-delivery. The final,
                                                                                                        approved complaint form, designated                   of Congressional review of agency
                                                ensure that the electronic and                                                                                rulemaking under the Small Business
                                                information technology is accessible to                 DS–4282, is accessible and fillable and
                                                                                                        is available on the following page:                   Regulatory Enforcement Fairness Act of
                                                individuals with disabilities who are                                                                         1996 (5 U.S.C. 801–808).
                                                Federal employees, applicants for                       https://eforms.state.gov/
                                                employment, or members of the public.                   searchform.aspx. The Department’s                     Unfunded Mandates Reform Act of 1995
                                                                                                        analysis and notice pursuant to the
                                                DATES: This rule is effective June 23,                                                                          This rule will not result in the
                                                                                                        Paperwork Reduction Act are included
                                                2016.                                                   in the ‘‘Regulatory Analysis,’’ below.                expenditure by State, local, or tribal
                                                FOR FURTHER INFORMATION CONTACT:                        The DS–4282 will be used for                          governments, in the aggregate, or by the
                                                Alice Kottmyer, Attorney-Adviser, 202–                  complaints not only under Section 508,                private sector, of $100 million in any
                                                647–2318, kottmyeram@state.gov.                         but under Section 504 and Title VI of                 year; and it will not significantly or
                                                SUPPLEMENTARY INFORMATION: This rule                    the Civil Rights Act. This is reflected in            uniquely affect small governments.
                                                adds a new part 147, which implements                   the Paperwork Reduction Act analysis,                 Therefore, no actions were deemed
                                                Section 508 of the Rehabilitation Act of                below.                                                necessary under the provisions of the
                                                1973, as amended (29 U.S.C. 794d)                          An individual with a disability                    Unfunded Mandates Reform Act of
                                                (‘‘Section 508’’), as it applies to                     alleging a violation of Section 508 must              1995.
                                                programs and activities conducted by                    file a complaint not later than 180 days              Executive Order 13175—Consultation
                                                the Department of State (‘‘the                          after the date the complainant knew, or               and Coordination With Indian Tribal
                                                Department’’).                                          should have known, of the alleged                     Governments
                                                                                                        violation of Section 508. Once the
                                                Subpart A—General Provisions                            Department receives the complaint, it                   The Department has determined that
mstockstill on DSK3G9T082PROD with RULES




                                                   Sections 147.1 and 147.2 provide that                must conduct an investigation and,                    this rulemaking will not have tribal
                                                these rules are intended to implement                   within 180 days of receiving the                      implications, will not impose
                                                Section 508, consistent with that statute               complaint, shall notify the complainant               substantial direct compliance costs on
                                                and the regulations promulgated by the                  of the results of the investigation in a              Indian tribal governments, and will not
                                                Access Board, at 36 CFR part 1194                       letter containing findings of fact and                pre-empt tribal law. Accordingly, the
                                                (‘‘Part 1194’’). This rule applies to all               conclusions of law; a description of a                requirements of Executive Order 13175
                                                development, procurement,                               remedy for each violation found; and a                do not apply to this rulemaking.


                                           VerDate Sep<11>2014   17:11 May 23, 2016   Jkt 238001   PO 00000   Frm 00029   Fmt 4700   Sfmt 4700   E:\FR\FM\24MYR1.SGM   24MYR1


                                                32646              Federal Register / Vol. 81, No. 100 / Tuesday, May 24, 2016 / Rules and Regulations

                                                Regulatory Flexibility Act: Small                       complaint of discrimination under                     List of Subjects in 22 CFR Part 147
                                                Business                                                Section 508 and other federal statutes                  Civil rights, Communications
                                                   The Department of State certifies that               relating to discrimination, as described              equipment, Computer technology,
                                                this rulemaking will not have an impact                 below.                                                Government employees, Individuals
                                                on a substantial number of small                        30-Day Notice of Proposed Information                 with disabilities, Reporting and
                                                entities. A regulatory flexibility analysis             Collection: DS–4282, Discrimination                   recordkeeping requirements,
                                                is not required under the Regulatory                    Complaint Form                                        Telecommunications.
                                                Flexibility Act (5 U.S.C. 601, et seq.).                                                                        For the reasons set forth in the
                                                                                                          The Department of State has
                                                Executive Order 12866 and Executive                     submitted the information collection                  preamble, 22 CFR part 147 is added to
                                                Order 13563                                             described below to OMB for approval.                  subchapter O to read as follows:
                                                  The Department of State has provided                  Direct request for additional information             PART 147—ELECTRONIC AND
                                                this final rule to the Office of                        regarding the collection listed herein,               INFORMATION TECHNOLOGY
                                                Management and Budget (OMB) for its                     including requests for copies of the
                                                review. The Department has also                         proposed collection instrument and                    Subpart A—General Provisions
                                                reviewed the rule to ensure its                         supporting documents, to the Office of                Sec.
                                                consistency with the regulatory                         the Legal Adviser (L/M), ATTN: Section                147.1 Purpose.
                                                philosophy and principles set forth in                  508 Final Rule, Suite 4325, U.S.                      147.2 Application.
                                                Executive Order 12866, and finds that                   Department of State, 2200 C Street NW.,               147.3 Definitions.
                                                the benefits of the rule (in providing                  Washington DC 20520; email                            147.4 Notice.
                                                mechanisms for individuals to submit                    kottmyeram@state.gov.                                 147.5 Discrimination prohibited.
                                                                                                          • Title of the Collection: Complaint of             147.6 Electronic and information
                                                complaints of discrimination) outweigh
                                                                                                                                                                   technology requirements.
                                                any costs to the public, which are                      Discrimination Under Section 504,
                                                minimal. The Department of State has                    Section 508 or Title VI.                              Subpart B—Complaint Procedures
                                                also considered this rulemaking in light                  • OMB Control No.: 1405–0220.                       147.7 Filing a Section 508 complaint.
                                                of Executive Order 13563, and affirms                     • Type of Request: New collection.                  147.8 Final agency action.
                                                that this proposed regulation is                          • Originating Office: Office of Civil                 Authority: 22 U.S.C. 2651a; 29 U.S.C. 794,
                                                consistent with the guidance therein.                   Rights, U.S. Department of State.                     794d; 36 CFR part 1194.
                                                Executive Order 12988                                     • Form Number: Form DS–4282,
                                                                                                        Discrimination Complaint Form.                        Subpart A—General Provisions
                                                   The Department of State has reviewed                   • Respondents: This information
                                                this rule in light of Executive Order                                                                         § 147.1    Purpose.
                                                                                                        collection will be used by any Federal
                                                12988 to eliminate ambiguity, minimize                  employee or member of the public who                    The purpose of this part is to
                                                litigation, establish clear legal                       wishes to submit a complaint of                       implement section 508 of the
                                                standards, and reduce burden.                           discrimination under Title VI of the                  Rehabilitation Act of 1973, as amended
                                                Executive Orders 12372 and 13132                        Civil Rights Act of 1964 (42 U.S.C.                   (29 U.S.C. 794d), which requires that
                                                                                                        2000d); or Sections 504 or 508 of the                 when Federal departments and agencies
                                                   This rule will not have substantial                                                                        develop, procure, maintain, or use
                                                direct effect on the states, on the                     Rehabilitation Act of 1973 (29 U.S.C.
                                                                                                        794 and 794d).                                        electronic and information technology,
                                                relationships between the national                                                                            they shall ensure that the electronic and
                                                government and the states, or on the                      • Estimated number of respondents
                                                                                                        and responses: The Department                         information technology is accessible to
                                                distribution of power and                                                                                     individuals with disabilities who are
                                                responsibilities among the various                      estimates a total of 10 respondents, with
                                                                                                        one response per respondent, per year.                Federal employees, applicants for
                                                levels of government. Therefore, in                                                                           employment, or members of the public.
                                                accordance with Executive Order 13132,                    • An estimate of the total annual
                                                it is determined that this rule does not                public burden (in hours) associated with              § 147.2    Application.
                                                have sufficient federalism implications                 the collection: The average burden                      This part applies to all development,
                                                to require consultations or warrant the                 associated with this information                      procurement, maintenance, and use of
                                                preparation of a federalism summary                     collection is estimated to be 1 hour per              electronic and information technology
                                                impact statement. Executive Order                       respondent. Therefore, the Department                 (EIT), as defined in 36 CFR 1194.4.
                                                12372, regarding intergovernmental                      estimates the total annual burden for
                                                consultation on federal programs and                    this information collection to be 10                  § 147.3    Definitions.
                                                activities, does not apply to this                      hours.                                                  This part incorporates the definitions
                                                regulation.                                               • Frequency: On occasion.                           in 36 CFR 1194.4. In addition, as used
                                                                                                          • Obligation to Respond: Voluntary.                 in this part:
                                                Paperwork Reduction Act                                   Abstract of proposed collection:                      Department means the United States
                                                  The information collection contained                    The form created by this information                Department of State and any of its
                                                in this rule is pursuant to the Paperwork               collection (DS–4282) will be used to                  passport agencies or other facilities.
                                                Reduction Act, 44 U.S.C. Chapter 35                     present complaints of discrimination                    Secretary means the Secretary of State
                                                and, although not yet in use, has been                  under Title VI of the Civil Rights Act of             or his or her designee.
                                                assigned an OMB Control Number. The                     1964; or Sections 504 or 508 of the                     Section 508 means section 508 of the
                                                Department submitted an information                     Rehabilitation Act of 1973 (29 U.S.C.                 Rehabilitation Act of 1973, codified at
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                                                collection request to OMB for the review                794 and 794d).                                        29 U.S.C. 794d, Public Law 93–112,
                                                and approval of the Discrimination                        Methodology:                                        Title V, Section 508, as added Public
                                                Complaint Form, DS–4282, under the                        The form will be downloaded from                    Law 99–506, Title VI, Section 603(a),
                                                PRA.                                                    https://eforms.state.gov/                             Oct. 21, 1986, 100 Stat. 1830, and
                                                  This information collection will                      searchform.aspx. After completion, the                amended Public Law 100–630, Title II,
                                                provide a way for employees and                         form may be submitted by email, mail,                 Section 206(f), Nov. 7, 1988, 102 Stat.
                                                members of the public to submit a                       fax, or hand-delivery.                                3312; Public Law 102–569, Title V,


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                                                                    Federal Register / Vol. 81, No. 100 / Tuesday, May 24, 2016 / Rules and Regulations                                         32647

                                                Section 509(a), Oct. 29, 1992, 106 Stat.                Electronic and Information Technology                 Section 508 violation has occurred.
                                                4430; Public Law 105–220, Title IV,                     Accessibility Standards, 36 CFR part                  Within 180 days of the receipt of a
                                                Section 408(b), Aug. 7, 1998, 112                       1194.                                                 complete complaint under this part, the
                                                Stat.1203.                                                 (c) Alternative means of access when               Secretary shall notify the complainant
                                                                                                        undue burden is imposed. When                         of the results of the investigation in a
                                                § 147.4   Notice.                                       development, procurement,                             letter containing—
                                                  (a) The Secretary shall ensure that                   maintenance, or use of EIT that meets
                                                employees, applicants for employment,                                                                            (1) Findings of fact and conclusions of
                                                                                                        the standards as provided in 36 CFR                   law;
                                                and the members of the public are                       part 1194 would impose an undue
                                                provided with adequate notice of the                    burden, the Department shall provide                     (2) A description of a remedy for each
                                                requirements of Section 508, the                        individuals with disabilities covered by              violation found; and
                                                Electronic and Information Technology                   this section with the relevant                           (3) A notice of the right to appeal.
                                                Accessibility Standards (36 CFR part                    information and data by an alternative
                                                1194), and this part, as they relate to the                                                                      Upon request of the complainant, the
                                                                                                        means of access that allows the                       decision will be provided in an alternate
                                                programs or activities conducted by the                 individual to use the information and
                                                Department.                                                                                                   format, such as an electronic format,
                                                                                                        data.                                                 braille, or large print.
                                                  (b) The Secretary shall ensure that the                  (d) Procedures for determining undue
                                                home page of the Department’s public-                   burden. The Department procedures for                    (e) Appeals of the findings of fact and
                                                facing Web site provides Department                     finding that full compliance with 36                  conclusions of law or remedies must be
                                                policy regarding accessibility of EIT in                CFR part 1194 would impose an undue                   filed by the complainant within 90 days
                                                accordance with Section 508 and 36                      burden can be found at: http://                       of receipt from the Department of the
                                                CFR part 1194, as well as an email                      www.state.gov/m/irm/impact/                           notice required by § 147.7(d). The
                                                address for the public to ask questions                 126338.htm.                                           Department may extend this time for
                                                or express concerns.                                                                                          good cause.
                                                                                                        Subpart B—Complaint Procedures                           (f) Timely appeals shall be accepted
                                                § 147.5   Discrimination prohibited.
                                                                                                        § 147.7   Filing a Section 508 complaint.             and processed by the Department.
                                                  The Department must comply with
                                                EIT Accessibility Standards when it                        (a) An individual with a disability                   (g) The Secretary shall notify the
                                                develops, procures, maintains, or uses                  who alleges that Department’s EIT does                complainant of the results of the appeal
                                                EIT. The Department must ensure that                    not allow him or her to have access to                within 60 days of the receipt of the
                                                individuals with disabilities who are                   and use of information and data that is               appeal. If the Secretary determines that
                                                Federal employees or members of the                     comparable to access and use by                       additional information is needed from
                                                public have access to and use of                        individuals without disabilities, or that             the complainant, the Secretary shall
                                                information and data that is comparable                 the alternative means of access provided              have 60 days from the date of receipt of
                                                to that provided to Federal employees or                by the Department does not allow the                  the additional information to make his
                                                members of the public without                           individual to use the information and                 or her determination on the appeal.
                                                disabilities, unless providing                          data, may file a complaint with the                      (h) Individuals who submit a
                                                comparable access would impose an                       Department’s Office of Civil Rights (S/               complaint must keep S/OCR updated at
                                                undue burden on the Department.                         OCR).                                                 all times with current contact
                                                                                                           (b) Employees, applicants for                      information, to include address, phone
                                                § 147.6 Electronic and information                      employment, or members of the general
                                                technology requirements.                                                                                      number, and working email address. If
                                                                                                        public are encouraged to contact                      the Department needs additional
                                                   (a) Development, procurement,                        personnel in the Department office that               information and is unable, after
                                                maintenance, or use of EIT. When                        uses or maintains a system that is                    reasonable attempts for 30 days, to
                                                developing, procuring, maintaining, or                  believed not to be compliant with                     contact a complainant using his or her
                                                using EIT, the Department shall ensure,                 Section 508 or 36 CFR part 1194 to                    contact information, it may consider the
                                                unless an undue burden would be                         attempt to have their issues addressed.               complaint abandoned, and may close
                                                imposed on the Department, that the                     Nothing in this complaint process is                  the complaint without action. A
                                                EIT allows, regardless of the type of                   intended to prevent Department                        complainant may re-submit a complaint
                                                medium of the technology, that—                         personnel from addressing any alleged                 that was closed due to the inability of
                                                   (1) Individuals with disabilities who                compliance issues when made aware of                  the Department to contact the
                                                are Department employees have access                    such requests directly or indirectly.                 complainant.
                                                to and use of information and data that                    (c) A Section 508 complaint must be
                                                is comparable to the access to and use                  filed not later than 180 calendar days                   (i) A Department employee who
                                                of the information and data by                          after the complainant knew, or should                 receives a Section 508 complaint or a
                                                Department employees who are not                        have known, of the alleged                            communication that raises an issue that
                                                individuals with disabilities; and                      discrimination, unless the time for filing            might reasonably be considered a
                                                   (2) Individuals with disabilities who                is extended by the Department. A                      Section 508 complaint, should forward
                                                are members of the public seeking                       Section 508 complaint must be                         such communication to S/OCR.
                                                information or services from the                        submitted in writing by fax, email, mail,             § 147.8    Final agency action.
                                                Department have access to and use of                    or hand delivery to the S/OCR office,
                                                information and data that is comparable                 using the Form DS–4282,                                 Either a decision by the Secretary on
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                                                to the access to and use of the                         Discrimination Complaint Form, which                  the merits of a complaint, or no
                                                information and data by such members                    can be downloaded at: https://                        notification in writing from the
                                                of the public who are not individuals                   eforms.state.gov/searchform.aspx.                     Secretary within 180 days of filing the
                                                with disabilities.                                         (d) Once a Section 508 complaint has               complaint, will a constitute a final
                                                   (b) In meeting its obligations under                 been received, S/OCR will conduct an                  agency action and exhaustion of the
                                                paragraph (a) of this section, the                      investigation into the allegation(s) and              complainant’s administrative remedies
                                                Department shall comply with the                        render a decision as to whether a                     for purposes of 5 U.S.C. 701, et seq.


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                                                32648              Federal Register / Vol. 81, No. 100 / Tuesday, May 24, 2016 / Rules and Regulations

                                                   Dated: May 9, 2016.                                  associated with a Veteran’s claims file               Therefore, pursuant to 5 U.S.C. 605(b),
                                                John M. Robinson,                                       for consideration in a specific case. For             this rulemaking is exempt from the final
                                                Director, Office of Civil Rights, Department            example, as indicated above, an                       regulatory flexibility analysis
                                                of State.                                               individual seeking additional                         requirements of section 604.
                                                [FR Doc. 2016–12233 Filed 5–23–16; 8:45 am]             information regarding this rulemaking
                                                                                                                                                              Executive Orders 12866 and 13563
                                                BILLING CODE 4710–10–P                                  may contact the Board’s Chief Counsel
                                                                                                        for Operations, via mail. The Board also                 Executive Orders 12866 and 13563
                                                                                                        distributes a Board of Veterans’ Appeals              direct agencies to assess the costs and
                                                                                                        Hearing Survey Card, VA Form 0745,                    benefits of available regulatory
                                                DEPARTMENT OF VETERANS                                                                                        alternatives and, when regulation is
                                                AFFAIRS                                                 which allows an appellant to provide
                                                                                                        anonymous feedback regarding his or                   necessary, to select regulatory
                                                38 CFR Parts 14 and 20                                  her Board hearing. The Board Hearing                  approaches that maximize net benefits
                                                                                                        Survey Card includes an attached                      (including potential economic,
                                                RIN 2900–AP71                                           Business Reply Mail envelope                          environmental, public health and safety
                                                                                                        addressed to the Board. Additionally,                 effects, and other advantages;
                                                Mailing Address of the Board of                                                                               distributive impacts; and equity).
                                                                                                        the Board’s incoming mail includes
                                                Veterans’ Appeals                                                                                             Executive Order 13563 (Improving
                                                                                                        various periodicals.
                                                AGENCY:    Department of Veterans Affairs.                The Board is presently only utilizing               Regulation and Regulatory Review)
                                                ACTION:   Final rule.                                   centralized mail procedures to process                emphasizes the importance of
                                                                                                        mail related to appeals, which should be              quantifying both costs and benefits,
                                                SUMMARY:    The Department of Veterans                  mailed to the Board’s new post office                 reducing costs, harmonizing rules, and
                                                Affairs (VA) is amending its regulations                box. Other types of mail should                       promoting flexibility. Executive Order
                                                on representation of claimants and the                  continue to be mailed to the Board at                 12866 (Regulatory Planning and
                                                Rules of Practice of the Board of                       810 Vermont Avenue NW., Washington,                   Review) defines a ‘‘significant
                                                Veterans’ Appeals (Board) to update the                 DC 20420. VA is amending 38 CFR                       regulatory action’’ requiring review by
                                                Board’s mailing address and titles of                   20.100(c), to distinguish between these               OMB, unless OMB waives such review,
                                                certain individuals and offices at the                  two different mailing addresses for these             as ‘‘any regulatory action that is likely
                                                Board to whom mail is addressed. These                  two different types of mail.                          to result in a rule that may: (1) Have an
                                                amendments are necessary because of a                                                                         annual effect on the economy of $100
                                                                                                        Administrative Procedure Act                          million or more or adversely affect in a
                                                mailing address change and to ensure
                                                that correct titles of certain individuals                 These changes to 38 CFR parts 14 and               material way the economy, a sector of
                                                and offices at the Board are reflected in               20 are being published without regard to              the economy, productivity, competition,
                                                the regulations.                                        notice-and-comment procedures of 5                    jobs, the environment, public health or
                                                DATES: Effective Date: This rule is                     U.S.C. 553(b) because they involve only               safety, or State, local, or tribal
                                                effective May 24, 2016.                                 matters of agency organization,                       governments or communities; (2) Create
                                                                                                        procedure, or practice, which are                     a serious inconsistency or otherwise
                                                FOR FURTHER INFORMATION CONTACT:
                                                                                                        exempted from such procedures by                      interfere with an action taken or
                                                Donnie R. Hachey, Chief Counsel for                                                                           planned by another agency; (3)
                                                                                                        virtue of 5 U.S.C. 553(b)(A). Further,
                                                Operations, Board of Veterans’ Appeals                                                                        Materially alter the budgetary impact of
                                                                                                        because these changes do not involve
                                                (01C2), Department of Veterans Affairs,                                                                       entitlements, grants, user fees, or loan
                                                                                                        substantive rules, they are not subject to
                                                810 Vermont Avenue NW., Washington,                                                                           programs or the rights and obligations of
                                                                                                        the provisions of 5 U.S.C. 553(d)
                                                DC 20420, (202) 632–4603. (This is not                                                                        recipients thereof; or (4) Raise novel
                                                                                                        providing for a 30-day delay in the
                                                a toll-free number.)                                                                                          legal or policy issues arising out of legal
                                                                                                        effective date of substantive rules.
                                                SUPPLEMENTARY INFORMATION: The Board                                                                          mandates, the President’s priorities, or
                                                is updating its mailing address because                 Paperwork Reduction Act                               the principles set forth in this Executive
                                                of new centralized mail procedures.                       Although this action contains                       Order.’’
                                                This document amends 38 CFR parts 14                    provisions constituting collections of                   The economic, interagency,
                                                and 20 to update the Board’s mailing                    information at 38 CFR 20.608, 20.702,                 budgetary, legal, and policy
                                                address and titles of certain individuals               and 20.704, under the provisions of the               implications of this regulatory action
                                                and offices to whom mail is addressed.                  Paperwork Reduction Act of 1995 (44                   have been examined, and it has been
                                                The purpose of these revisions is to                    U.S.C. 3501–3521), no new or proposed                 determined not to be a significant
                                                ensure that the information contained in                revised collections of information are                regulatory action under Executive Order
                                                38 CFR parts 14 and 20 is current and                   associated with this final rule. The                  12866. VA’s impact analysis can be
                                                correct.                                                information collection requirements for               found as a supporting document at
                                                   The new centralized mail procedures                  §§ 20.608, 20.702, and 20.704 are                     http://www.regulations.gov, usually
                                                are consistent with paperless VA claims                 currently approved by the Office of                   within 48 hours after the rulemaking
                                                and appeals processing. The purpose of                  Management and Budget (OMB) and                       document is published. Additionally, a
                                                these procedures is to increase                         have been assigned OMB control                        copy of the rulemaking and its impact
                                                efficiency of mail processing.                          number 2900–0085.                                     analysis are available on VA’s Web site
                                                Centralized mail processing allows                                                                            at http://www.va.gov/orpm/, by
                                                Board staff to electronically review mail               Regulatory Flexibility Act
                                                                                                                                                              following the link for ‘‘VA Regulations
                                                related to appeals and upload that mail                   The Secretary hereby certifies that                 Published From FY 2004 Through Fiscal
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                                                to a Veteran’s electronic claims file in                this final rule will not have a significant           Year to Date.’’
                                                the Veterans Benefits Management                        economic impact on a substantial
                                                System (VBMS).                                          number of small entities as they are                  Unfunded Mandates
                                                   Centralized mail processing allows for               defined in the Regulatory Flexibility Act               The Unfunded Mandates Reform Act
                                                electronic processing of the Board’s                    (5 U.S.C. 601–612). This final rule will              of 1995 requires, at 2 U.S.C. 1532, that
                                                appeals-related mail. The Board also                    directly affect only individuals and will             agencies prepare an assessment of
                                                receives mail not intended to be                        not directly affect small entities.                   anticipated costs and benefits before


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Document Created: 2016-05-24 05:22:02
Document Modified: 2016-05-24 05:22:02
CategoryRegulatory Information
CollectionFederal Register
sudoc ClassAE 2.7:
GS 4.107:
AE 2.106:
PublisherOffice of the Federal Register, National Archives and Records Administration
SectionRules and Regulations
ActionFinal rule.
DatesThis rule is effective June 23, 2016.
ContactAlice Kottmyer, Attorney-Adviser, 202- 647-2318, [email protected]
FR Citation81 FR 32645 
RIN Number1400-AD87
CFR AssociatedCivil Rights; Communications Equipment; Computer Technology; Government Employees; Individuals with Disabilities; Reporting and Recordkeeping Requirements and Telecommunications

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