81 FR 39926 - Submission for OMB Review; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
GENERAL SERVICES ADMINISTRATION Federal Register Volume 81, Issue 118 (June 20, 2016)
Federal Register Volume 81, Issue 118 (June 20, 2016)
| Page Range | 39926-39927 | |
| FR Document | 2016-14509 |
[Federal Register Volume 81, Number 118 (Monday, June 20, 2016)] [Notices] [Pages 39926-39927] From the Federal Register Online [www.thefederalregister.org] [FR Doc No: 2016-14509] ======================================================================= ----------------------------------------------------------------------- GENERAL SERVICES ADMINISTRATION [OMB Control No. 3090-0297; Docket No. 2016-0001; Sequence 3] Submission for OMB Review; General Services Administration Acquisition Regulation; Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery AGENCY: General Services Administration (GSA). ACTION: Notice of request for an extension to an existing OMB clearance. ----------------------------------------------------------------------- SUMMARY: Under the provisions of the Paperwork Reduction Act, the Regulatory Secretariat Division will be submitting to the Office of Management and Budget (OMB) a request to review and approve an extension of a previously approved information collection requirement regarding the Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery. DATES: Submit comments on or before July 20, 2016. ADDRESSES: Submit comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to: Office of Information and Regulatory Affairs of OMB, Attention: Desk Officer for GSA, Room 10236, NEOB, Washington, DC 20503. Additionally submit a copy to GSA by any of the following methods:Regulations.gov: http://www.regulations.gov. Submit comments via the Federal eRulemaking portal by searching for ``Information Collection 3090-0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.'' Select the link ``Submit a Comment'' that corresponds with ``Information Collection 3090-0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery.'' Follow the instructions provided at the ``Submit a Comment'' screen. Please include your name, company name (if any), and ``Information Collection 3090-0297'' on your attached document. Mail: General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW., Washington, DC 20405. Attn: Ms. Flowers/IC 3090-0297, Generic Clearance. Instructions: Please submit comments only and cite Information Collection 3090-0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence related to this collection. Comments received generally will be posted without change to http://www.regulations.gov, including any personal and/or business confidential information provided. To confirm receipt of your comment(s), please check www.regulations.gov, approximately two to three days after submission to verify posting (except allow 30 days for posting of comments submitted by mail). FOR FURTHER INFORMATION CONTACT: Ms. Hada Flowers, Office of Governmentwide Policy, GSA, at 202-501-4755, or email [email protected]. SUPPLEMENTARY INFORMATION: A. Purpose A notice was published in the Federal Register at 81 FR 20638 on April 8, 2016. No comments were received. The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration's commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management. Feedback collected under this generic clearance will provide useful information, but it will not yield data that can be generalized to the overall population. This type of generic clearance for qualitative information will not be used for quantitative information collections that are designed to yield reliably actionable results, such as monitoring trends over time or documenting program performance. Such data uses require more rigorous designs that address: The target population to which generalizations will be made, the sampling frame, the sample design (including stratification and clustering), the precision requirements or power calculations that justify the proposed sample size, the expected response rate, methods for assessing potential non-response bias, the protocols for data collection, and any testing procedures that were or will be undertaken prior fielding the study. Depending on the degree of influence the results are likely to have, such collections may still be eligible for submission for other generic mechanisms that are designed to yield quantitative results. The Digital Government Strategy released by the White House in May, 2012 drives agencies to have a more customer-centric focus. Because of this, GSA anticipates an increase in requests to use this generic clearance, as the plan states that: A customer-centric principle charges us to do several things: Conduct research to understand the customer's business, needs and desires; ``make content more broadly available and accessible and present it through multiple channels in a program- and device- agnostic way; make content more accurate and understandable by maintaining plain language and content freshness standards; and offer easy paths for feedback to ensure we continually improve service delivery. The customer-centric principle holds true whether our customers are internal (e.g., the civilian and military federal workforce in both classified and unclassified environments) or external (e.g., individual citizens, businesses, research organizations, and state, local, and tribal governments).'' [[Page 39927]] B. Annual Reporting Burden Respondents: 160,082. Responses per Respondent: 1. Total Annual Responses: 160,082. Hours per response: 3.8386 minutes. Total Burden hours: 10,241. C. Public Comments Public comments are particularly invited on: Whether this collection of information is necessary and whether it will have practical utility; whether our estimate of the public burden of this collection of information is accurate, and based on valid assumptions and methodology; ways to enhance the quality, utility, and clarity of the information to be collected. Obtaining Copies of Proposals: Requesters may obtain a copy of the information collection documents from the General Services Administration, Regulatory Secretariat Division (MVCB), 1800 F Street NW., Washington, DC 20405, telephone 202-501-4755. Please cite OMB Control No. 3090-0297, Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery, in all correspondence. Dated: June 14, 2016. David A. Shive, Chief Information Officer. [FR Doc. 2016-14509 Filed 6-17-16; 8:45 am] BILLING CODE 6820-34-P
![39926 Federal Register / Vol. 81, No. 118 / Monday, June 20, 2016 / Notices
STATUS: Parts will be open to the public • Regulations.gov: http:// of issues with service, or focus attention
and part will be closed to the public. www.regulations.gov. Submit comments on areas where communication, training
MATTERS TO BE CONSIDERED: via the Federal eRulemaking portal by or changes in operations might improve
searching for ‘‘Information Collection delivery of products or services. These
Open to the Public 3090–0297, Generic Clearance for the collections will allow for ongoing,
1. Approval of the Minutes of the May Collection of Qualitative Feedback on collaborative and actionable
23, 2016 Joint Board Member/ETAC Agency Service Delivery.’’ Select the communications between the Agency
Meeting link ‘‘Submit a Comment’’ that and its customers and stakeholders. It
2. Monthly Reports corresponds with ‘‘Information will also allow feedback to contribute
(a) Participant Activity Report Collection 3090–0297, Generic directly to the improvement of program
(b) Investment Performance Report Clearance for the Collection of management.
(c) Legislative Report Qualitative Feedback on Agency Service Feedback collected under this generic
3. Vendor Financials Delivery.’’ Follow the instructions clearance will provide useful
provided at the ‘‘Submit a Comment’’ information, but it will not yield data
Closed to the Public screen. Please include your name, that can be generalized to the overall
Information covered under 5 U.S.C. company name (if any), and population. This type of generic
552b(c)(9)(B). ‘‘Information Collection 3090–0297’’ on clearance for qualitative information
CONTACT PERSON FOR MORE INFORMATION: your attached document. will not be used for quantitative
Kimberly Weaver, Director, Office of • Mail: General Services information collections that are
Administration, Regulatory Secretariat designed to yield reliably actionable
External Affairs, (202) 942–1640.
Division (MVCB), 1800 F Street NW., results, such as monitoring trends over
Dated: June 16, 2016. time or documenting program
Washington, DC 20405. Attn: Ms.
Megan Grumbine, Flowers/IC 3090–0297, Generic performance.
General Counsel, Federal Retirement Thrift Clearance. Such data uses require more rigorous
Investment Board. Instructions: Please submit comments designs that address: The target
[FR Doc. 2016–14591 Filed 6–16–16; 11:15 am] only and cite Information Collection population to which generalizations
BILLING CODE 6760–01–P 3090–0297, Generic Clearance for the will be made, the sampling frame, the
Collection of Qualitative Feedback on sample design (including stratification
Agency Service Delivery, in all and clustering), the precision
GENERAL SERVICES correspondence related to this requirements or power calculations that
collection. Comments received generally justify the proposed sample size, the
ADMINISTRATION
will be posted without change to http:// expected response rate, methods for
[OMB Control No. 3090–0297; Docket No. www.regulations.gov, including any assessing potential non-response bias,
2016–0001; Sequence 3]
personal and/or business confidential the protocols for data collection, and
information provided. To confirm any testing procedures that were or will
Submission for OMB Review; General be undertaken prior fielding the study.
Services Administration Acquisition receipt of your comment(s), please
Depending on the degree of influence
Regulation; Generic Clearance for the check www.regulations.gov,
the results are likely to have, such
Collection of Qualitative Feedback on approximately two to three days after
collections may still be eligible for
Agency Service Delivery submission to verify posting (except
submission for other generic
allow 30 days for posting of comments
mechanisms that are designed to yield
AGENCY: General Services submitted by mail).
quantitative results. The Digital
Administration (GSA). FOR FURTHER INFORMATION CONTACT: Ms. Government Strategy released by the
ACTION: Notice of request for an Hada Flowers, Office of White House in May, 2012 drives
extension to an existing OMB clearance. Governmentwide Policy, GSA, at 202– agencies to have a more customer-
501–4755, or email hada.flowers@ centric focus. Because of this, GSA
SUMMARY: Under the provisions of the gsa.gov. anticipates an increase in requests to
Paperwork Reduction Act, the
SUPPLEMENTARY INFORMATION: use this generic clearance, as the plan
Regulatory Secretariat Division will be
states that: A customer-centric principle
submitting to the Office of Management A. Purpose charges us to do several things: Conduct
and Budget (OMB) a request to review
A notice was published in the Federal research to understand the customer’s
and approve an extension of a
Register at 81 FR 20638 on April 8, business, needs and desires; ‘‘make
previously approved information
2016. No comments were received. The content more broadly available and
collection requirement regarding the
information collection activity will accessible and present it through
Generic Clearance for the Collection of
garner qualitative customer and multiple channels in a program- and
Qualitative Feedback on Agency Service
stakeholder feedback in an efficient, device-agnostic way; make content more
Delivery.
timely manner, in accordance with the accurate and understandable by
DATES: Submit comments on or before Administration’s commitment to maintaining plain language and content
July 20, 2016. improving service delivery. By freshness standards; and offer easy
ADDRESSES: Submit comments regarding qualitative feedback we mean paths for feedback to ensure we
this burden estimate or any other aspect information that provides useful continually improve service delivery.
asabaliauskas on DSK3SPTVN1PROD with NOTICES
of this collection of information, insights on perceptions and opinions, The customer-centric principle holds
including suggestions for reducing this but are not statistical surveys that yield true whether our customers are internal
burden to: Office of Information and quantitative results that can be (e.g., the civilian and military federal
Regulatory Affairs of OMB, Attention: generalized to the population of study. workforce in both classified and
Desk Officer for GSA, Room 10236, This feedback will provide insights unclassified environments) or external
NEOB, Washington, DC 20503. into customer or stakeholder (e.g., individual citizens, businesses,
Additionally submit a copy to GSA by perceptions, experiences and research organizations, and state, local,
any of the following methods: expectations, provide an early warning and tribal governments).’’
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![Federal Register / Vol. 81, No. 118 / Monday, June 20, 2016 / Notices 39927
B. Annual Reporting Burden specific age, race, and ethnic groups. Studies.’’ Received comments will be
Respondents: 160,082. This draft guidance is not final nor is it placed in the docket and, except for
Responses per Respondent: 1. in effect at this time. those submitted as ‘‘Confidential
Total Annual Responses: 160,082. DATES: Although you can comment on Submissions,’’ publicly viewable at
Hours per response: 3.8386 minutes. any guidance at any time (see 21 CFR http://www.regulations.gov or at the
Total Burden hours: 10,241. 10.115(g)(5)), to ensure that the Agency Division of Dockets Management
considers your comment of this draft between 9 a.m. and 4 p.m., Monday
C. Public Comments through Friday.
guidance before it begins work on the
Public comments are particularly final version of the guidance, submit • Confidential Submissions—To
invited on: Whether this collection of either electronic or written comments submit a comment with confidential
information is necessary and whether it on the draft guidance by September 19, information that you do not wish to be
will have practical utility; whether our 2016. made publicly available, submit your
estimate of the public burden of this comments only as a written/paper
ADDRESSES: You may submit comments
collection of information is accurate, submission. You should submit two
as follows: copies total. One copy will include the
and based on valid assumptions and
methodology; ways to enhance the Electronic Submissions information you claim to be confidential
quality, utility, and clarity of the with a heading or cover note that states
Submit electronic comments in the
information to be collected. ‘‘THIS DOCUMENT CONTAINS
following way: CONFIDENTIAL INFORMATION.’’ The
Obtaining Copies of Proposals: • Federal eRulemaking Portal: http://
Requesters may obtain a copy of the Agency will review this copy, including
www.regulations.gov. Follow the the claimed confidential information, in
information collection documents from instructions for submitting comments.
the General Services Administration, its consideration of comments. The
Comments submitted electronically, second copy, which will have the
Regulatory Secretariat Division (MVCB), including attachments, to http://
1800 F Street NW., Washington, DC claimed confidential information
www.regulations.gov will be posted to redacted/blacked out, will be available
20405, telephone 202–501–4755. Please the docket unchanged. Because your
cite OMB Control No. 3090–0297, for public viewing and posted on http://
comment will be made public, you are www.regulations.gov. Submit both
Generic Clearance for the Collection of solely responsible for ensuring that your
Qualitative Feedback on Agency Service copies to the Division of Dockets
comment does not include any Management. If you do not wish your
Delivery, in all correspondence. confidential information that you or a name and contact information to be
Dated: June 14, 2016. third party may not wish to be posted, made publicly available, you can
David A. Shive, such as medical information, your or provide this information on the cover
Chief Information Officer. anyone else’s Social Security number, or sheet and not in the body of your
[FR Doc. 2016–14509 Filed 6–17–16; 8:45 am] confidential business information, such comments and you must identify this
BILLING CODE 6820–34–P
as a manufacturing process. Please note information as ‘‘confidential.’’ Any
that if you include your name, contact information marked as ‘‘confidential’’
information, or other information that will not be disclosed except in
identifies you in the body of your accordance with 21 CFR 10.20 and other
DEPARTMENT OF HEALTH AND
comments, that information will be applicable disclosure law. For more
HUMAN SERVICES
posted on http://www.regulations.gov. information about FDA’s posting of
Food and Drug Administration • If you want to submit a comment comments to public dockets, see 80 FR
with confidential information that you 56469, September 18, 2015, or access
[Docket No. FDA–2016–D–0734] do not wish to be made available to the the information at: http://www.fda.gov/
public, submit the comment as a regulatoryinformation/dockets/
Evaluation and Reporting of Age,
written/paper submission and in the default.htm.
Race, and Ethnicity Data in Medical
manner detailed (see ‘‘Written/Paper Docket: For access to the docket to
Device Clinical Studies; Draft
Submissions’’ and ‘‘Instructions’’). read background documents or the
Guidance for Industry and Food and
Drug Administration Staff; Availability Written/Paper Submissions electronic and written/paper comments
received, go to http://
AGENCY: Food and Drug Administration, Submit written/paper submissions as www.regulations.gov and insert the
HHS. follows: docket number, found in brackets in the
ACTION: Notice of availability. • Mail/Hand delivery/Courier (for heading of this document, into the
written/paper submissions): Division of ‘‘Search’’ box and follow the prompts
SUMMARY: The Food and Drug Dockets Management (HFA–305), Food and/or go to the Division of Dockets
Administration (FDA or Agency) is and Drug Administration, 5630 Fishers Management, 5630 Fishers Lane, Rm.
announcing the availability of the draft Lane, Rm. 1061, Rockville, MD 20852. 1061, Rockville, MD 20852.
guidance entitled ‘‘Evaluation and • For written/paper comments An electronic copy of the guidance
Reporting of Age, Race, and Ethnicity submitted to the Division of Dockets document is available for download
Data in Medical Device Clinical Management, FDA will post your from the Internet. See the
Studies.’’ The purpose of this document comment, as well as any attachments, SUPPLEMENTARY INFORMATION section for
is to outline FDA’s proposed except for information submitted, information on electronic access to the
asabaliauskas on DSK3SPTVN1PROD with NOTICES
recommendations and expectations for marked and identified, as confidential, guidance. Submit written requests for a
the evaluation and reporting of age, if submitted as detailed in single hard copy of the draft guidance
race, and ethnicity data in medical ‘‘Instructions.’’ document entitled ‘‘Evaluation and
device clinical studies. The primary Instructions: All submissions received Reporting of Age, Race, and Ethnicity
intent of these recommendations is to must include the Docket No. FDA– Data in Medical Device Clinical
improve the quality, consistency, and 2016–D–0734 for ‘‘Evaluation and Studies’’ to the Office of the Center
transparency of data regarding the Reporting of Age, Race, and Ethnicity Director, Guidance and Policy
performance of medical devices within Data in Medical Device Clinical Development, Center for Devices and
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Document Created: 2016-06-18 00:09:24
Document Modified: 2016-06-18 00:09:24
| Category | Regulatory Information | |
| Collection | Federal Register | |
| sudoc Class | AE 2.7: GS 4.107: AE 2.106: | |
| Publisher | Office of the Federal Register, National Archives and Records Administration | |
| Section | Notices | |
| Action | Notice of request for an extension to an existing OMB clearance. | |
| Dates | Submit comments on or before July 20, 2016. | |
| Contact | Ms. Hada Flowers, Office of Governmentwide Policy, GSA, at 202-501-4755, or email [email protected] | |
| FR Citation | 81 FR 39926 |
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