81 FR 42789 - Agency Information Collection Activities: Information Collection Renewal; Submission for OMB Review; Examination Questionnaire

DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency

Federal Register Volume 81, Issue 126 (June 30, 2016)

Page Range		42789-42791
FR Document		2016-15594

The OCC, as part of its continuing effort to reduce paperwork and respondent burden, invites the general public and other Federal agencies to comment on the renewal of an information collection, as required by the Paperwork Reduction Act of 1995 (PRA). An agency may not conduct or sponsor, and a respondent is not required to respond to, an information collection unless it displays a currently valid Office of Management and Budget (OMB) control number. The OCC is soliciting comment concerning renewal of its information collection titled, ``Examination Questionnaire.'' The OCC also is giving notice that it has sent the collection to OMB for review.

Federal Register, Volume 81 Issue 126 (Thursday, June 30, 2016)

[Federal Register Volume 81, Number 126 (Thursday, June 30, 2016)]
[Notices]
[Pages 42789-42791]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-15594]


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DEPARTMENT OF THE TREASURY

Office of the Comptroller of the Currency


Agency Information Collection Activities: Information Collection 
Renewal; Submission for OMB Review; Examination Questionnaire

AGENCY: Office of the Comptroller of the Currency (OCC), Treasury.

ACTION: Notice and request for comment.

-----------------------------------------------------------------------

SUMMARY: The OCC, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the general public and other Federal 
agencies to comment on the renewal of an information collection, as 
required by the Paperwork Reduction Act of 1995 (PRA).
    An agency may not conduct or sponsor, and a respondent is not 
required to respond to, an information

[[Page 42790]]

collection unless it displays a currently valid Office of Management 
and Budget (OMB) control number.
    The OCC is soliciting comment concerning renewal of its information 
collection titled, ``Examination Questionnaire.'' The OCC also is 
giving notice that it has sent the collection to OMB for review.

DATES: Comments must be submitted by August 1, 2016.

ADDRESSES: Because paper mail in the Washington, DC area and at the OCC 
is subject to delay, commenters are encouraged to submit comments by 
email, if possible. Comments may be sent to: Legislative and Regulatory 
Activities Division, Office of the Comptroller of the Currency, 
Attention: 1557-0199, 400 7th Street SW., Suite 3E-218, Mail Stop 9W-
11, Washington, DC 20219. In addition, comments may be sent by fax to 
(571) 465-4326 or by electronic mail to [email protected]. You may 
personally inspect and photocopy comments at the OCC, 400 7th Street 
SW., Washington, DC 20219. For security reasons, the OCC requires that 
visitors make an appointment to inspect comments. You may do so by 
calling (202) 649-6700 or, for persons who are deaf or hard of hearing, 
TTY, (202) 649-5597. Upon arrival, visitors will be required to present 
valid government-issued photo identification and submit to security 
screening in order to inspect and photocopy comments.
    All comments received, including attachments and other supporting 
materials, are part of the public record and subject to public 
disclosure. Do not include any information in your comment or 
supporting materials that you consider confidential or inappropriate 
for public disclosure.
    Additionally, please send a copy of your comments by mail to: OCC 
Desk Officer, 1557-0199, U.S. Office of Management and Budget, 725 17th 
Street NW., #10235, Washington, DC 20503, or by email to: oira 
[email protected].

FOR FURTHER INFORMATION CONTACT: Shaquita Merritt, Clearance Officer, 
(202) 649-5490 or, for persons who are deaf or hard of hearing, TTY, 
(202) 649-5597, Legislative and Regulatory Activities Division, Office 
of the Comptroller of the Currency, 400 7th Street SW., Washington, DC 
20219.

SUPPLEMENTARY INFORMATION: The OCC is proposing to extend OMB approval 
for the following information collection:
    Title: Examination Questionnaire.
    OMB Control No.: 1557-0199.
    Affected Public: Businesses or other for-profit.
    Type of Review: Extension of a currently approved collection.
    Abstract:
    The OCC provides each national bank or Federal savings association 
with an Examination Survey at the end of its supervisory cycle (12- or 
18-month period). This information collection permits banks to assess 
the OCC's bank supervisory activities, including the:
     Effectiveness of OCC communications with the bank;
     Reasonableness of OCC requests for data and information;
     Quality of OCC decisionmaking during the exam process;
     Professionalism of OCC examining staff; and
     Responsiveness of OCC examiners.
    The OCC developed the survey at the suggestion of the banking 
industry. Banking industry members expressed a desire to provide 
examination-related feedback to the OCC. The Comptroller of the 
Currency and OCC supervisory staff considered that suggestion and 
concurred. Further, the Comptroller of the Currency and OCC supervisory 
staff find this information collection to be an important tool for 
measuring OCC examination performance, designing more efficient and 
effective examinations, and targeting examiner training.
    This information collection continues to formalize and promote a 
long-standing OCC program. The OCC always has given the institutions it 
supervises the opportunity to provide input regarding the examination 
process.
    The Post Exit Survey is no longer being used and has been deleted 
from this collection.
    Burden Estimates:
    Estimated Number of Respondents: 1,212.
    Estimated Number of Responses per Respondent per Year: 0.65.
    Estimated Number of Responses: 788.
    Estimated time per response: 10 minutes.
    Estimated Annual Burden: 131 hours.
    Comments: On April 4, 2016, the OCC published a notice for 60 days 
of comment concerning the collection, 81 FR 19287. One comment from an 
individual was received.
    The commenter stated that the collection has no practical utility 
and is not necessary for the proper performance of the functions of the 
OCC because it does not generate objective assessments of the OCC's 
performance. The commenter suggested that the OCC should discuss why 
the potential for retaliation does not bias the results of the 
questionnaire and limit its usefulness.
    The commenter believed that the practical utility of the 
questionnaire would be improved if the OCC explained why the 
questionnaire is not offered to the general public, bank customers, or 
other stakeholders and why it believes that banks provide a more 
accurate assessment of OCC effectiveness and quality.
    The commenter believed that burden could be minimized by 
eliminating the questionnaire and instead soliciting feedback from 
bankers through regular outreach activities and called on the OCC to 
discuss in its final issuance why it has not been eliminated.
    The commenter stated that the OCC improves the quality, utility, 
and clarity of the information when it attentively responds to all 
significant public comments before finalizing rules. The commenter also 
believed that when the OCC leaves unclear whether it considered 
comments, the public record is incomplete and the OCC creates the 
perception that it makes final decisions on rules without considering 
the data, views, and arguments of others.
    The questionnaire attempts to receive feedback from bankers on 
supervision areas they find most valuable and areas that could be 
improved. The feedback is not meant to be an objective method of 
collection because it will be based on individual bank's experiences 
with the OCC staff and processes. The collection is voluntary, and the 
OCC's Ombudsman oversees the data and maintains confidentiality of 
individual bank responses to prevent retaliation.
    Bankers are best equipped to respond to the survey given the 
objective of the questionnaire to measure OCC's performance and 
progress in improving the supervisory experience and agency 
communications. Bankers are direct stakeholders in the OCC's 
supervisory process and have ongoing contact with the OCC's staff and 
processes to assess the agency's performance. The general public, bank 
customers, and other stakeholders do not have direct interaction with 
the OCC's supervisory process to assess the agency's performance.
    The questionnaire is administered in combination with feedback 
solicited directly from bankers through regular outreach activities. 
The questionnaire provides bankers the ability to provide candid 
feedback on the entire supervisory process while preserving their 
identity from the OCC staff that directly supervises the institutions.
    Comments continue to be invited on:
    (a) Whether the collection of information is necessary for the 
proper performance of the functions of the OCC, including whether the 
information has practical utility;

[[Page 42791]]

    (b) The accuracy of the OCC's estimate of the information 
collection burden;
    (c) Ways to enhance the quality, utility, and clarity of the 
information to be collected;
    (d) Ways to minimize the burden of the collection on respondents, 
including through the use of automated collection techniques or other 
forms of information technology; and
    (e) Estimates of capital or start-up costs and costs of operation, 
maintenance, and purchase of services to provide information.

Mary Hoyle Gottlieb,
Regulatory Specialist, Legislative and Regulatory Activities Division.
[FR Doc. 2016-15594 Filed 6-29-16; 8:45 am]
 BILLING CODE 4810-33-P

Federal Register / Vol. 81, No. 126 / Thursday, June 30, 2016 / Notices 42789

valid Office of Management and Budget Description: Section 501(b) of the This collection of information covers
(OMB) control number. Gramm-Leach-Bliley Act (15 U.S.C. the notice provisions in the Breach
The OCC is soliciting comment 6801) requires the OCC to establish Notice Guidance.
concerning the renewal of its appropriate standards for national banks Type of Review: Regular.
information collection titled, ‘‘Notice relating to administrative, technical, and Affected Public: Businesses or other
Regarding Unauthorized Access to physical safeguards: (1) To insure the for-profit.
Customer Information.’’ The OCC also is security and confidentiality of customer Estimated Number of Respondents:
giving notice that it has sent the records and information; (2) to protect 20.
collection to OMB for review. against any anticipated threats or Total Estimated Annual Burden: 720
DATES: Comments must be submitted on hazards to the security or integrity of hours.
or before August 1, 2016. such records; and (3) to protect against Frequency of Response: On occasion.
ADDRESSES: Because paper mail in the unauthorized access to, or use of, such On April 12, 2016, the OCC issued a
Washington, DC area and at the OCC is records or information that could result notice for 60 days regarding this
subject to delay, commenters are in substantial harm or inconvenience to collection, 81 FR 21666. No comments
encouraged to submit comments by any customer. were received. Comments continue to be
email, if possible. Comments may be The Interagency Guidelines invited on:
sent to: Legislative and Regulatory Establishing Information Security (a) Whether the collection of
Activities Division, Office of the Standards, 12 CFR Part 30, Appendix B information is necessary for the proper
Comptroller of the Currency, Attention: and Part 170, Appendix B (collectively, performance of the functions of the
1557–0227, 400 7th Street SW., Suite Security Guidelines), which implement OCC, including whether the information
3E–218, Mail Stop 9W–11, Washington, section 501(b), require each entity has practical utility;
DC 20219. In addition, comments may supervised by the OCC (supervised (b) The accuracy of the OCC’s
be sent by fax to (571) 465–4326 or by institution) to consider and adopt a estimate of the burden of the
electronic mail to regs.comments@ response program, as appropriate, that information collection;
occ.treas.gov. You may personally specifies actions to be taken when the (c) Ways to enhance the quality,
inspect and photocopy comments at the supervised institution suspects or utility, and clarity of the information to
OCC, 400 7th Street SW., Washington, detects that unauthorized individuals be collected;
have gained access to customer (d) Ways to minimize the burden of
DC 20219. For security reasons, the OCC
information. the collection on respondents, including
requires that visitors make an
The Interagency Guidance on through the use of automated collection
appointment to inspect comments. You
Response Programs for Unauthorized techniques or other forms of information
may do so by calling (202) 649–6700 or,
Customer Information and Customer technology; and
for persons who are deaf or hard of
Notice (Breach Notice Guidance),1 (e) Estimates of capital or start-up
hearing, TTY, (202) 649–5597. Upon
which interprets the Security costs and costs of operation,
arrival, visitors will be required to
Guidelines, states that, at a minimum, a maintenance, and purchase of services
present valid government-issued photo
supervised institution’s response to provide information.
identification and to submit to security
screening in order to inspect and program should contain procedures for Dated: June 27, 2016.
photocopy comments. the following: Mary Hoyle Gottlieb,
All comments received, including (1) Assessing the nature and scope of Regulatory Specialist, Legislative and
attachments and other supporting an incident and identifying what Regulatory Activities Division.
materials, are part of the public record customer information systems and types [FR Doc. 2016–15565 Filed 6–29–16; 8:45 am]
and subject to public disclosure. Do not of customer information have been BILLING CODE 4810–33–P
include any information in your accessed or misused;
comment or supporting materials that (2) Notifying its primary Federal
you consider confidential or regulator as soon as possible when the DEPARTMENT OF THE TREASURY
inappropriate for public disclosure. supervised institution becomes aware of
Additionally, please send a copy of an incident involving unauthorized Office of the Comptroller of the
your comments by mail to: OCC Desk access to, or use of, sensitive customer Currency
Officer, 1557–0227, U.S. Office of information;
Management and Budget, 725 17th (3) Consistent with the OCC’s Agency Information Collection
Street NW., #10235, Washington, DC Suspicious Activity Report regulations, Activities: Information Collection
20503, or by email to: oira submission@ notifying appropriate law enforcement Renewal; Submission for OMB Review;
omb.eop.gov. authorities and filing a timely SAR in Examination Questionnaire
FOR FURTHER INFORMATION CONTACT: situations in which a Federal criminal AGENCY: Office of the Comptroller of the
Shaquita Merritt, OCC Clearance violation requires immediate attention, Currency (OCC), Treasury.
Officer, (202) 649–5490 or, for persons such as when a reportable violation is ACTION: Notice and request for comment.
who are deaf or hard of hearing, TTY, ongoing;
(202) 649–5597, Legislative and (4) Taking appropriate steps to SUMMARY: The OCC, as part of its
Regulatory Activities Division, Office of contain and control the incident in an continuing effort to reduce paperwork
the Comptroller of the Currency, 400 7th effort to prevent further unauthorized and respondent burden, invites the
Street SW., Suite 3E–218, Mail Stop access to, or use of, customer general public and other Federal
mstockstill on DSK3G9T082PROD with NOTICES

9W–11, Washington, DC 20219. information, for example, by agencies to comment on the renewal of
SUPPLEMENTARY INFORMATION: The OCC monitoring, freezing, or closing affected an information collection, as required
is proposing to extend the approval of accounts, while preserving records and by the Paperwork Reduction Act of 1995
the following information collection: other evidence; and (PRA).
Title: Notice Regarding Unauthorized (5) Notifying customers, as warranted. An agency may not conduct or
Access to Customer Information. sponsor, and a respondent is not
OMB Control No.: 1557–0227. 1 12 CFR Part 30, Appendix B, Supplement A. required to respond to, an information

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42790 Federal Register / Vol. 81, No. 126 / Thursday, June 30, 2016 / Notices

collection unless it displays a currently Type of Review: Extension of a would be improved if the OCC
valid Office of Management and Budget currently approved collection. explained why the questionnaire is not
(OMB) control number. Abstract: offered to the general public, bank
The OCC is soliciting comment The OCC provides each national bank customers, or other stakeholders and
concerning renewal of its information or Federal savings association with an why it believes that banks provide a
collection titled, ‘‘Examination Examination Survey at the end of its more accurate assessment of OCC
Questionnaire.’’ The OCC also is giving supervisory cycle (12- or 18-month effectiveness and quality.
notice that it has sent the collection to period). This information collection The commenter believed that burden
OMB for review. permits banks to assess the OCC’s bank could be minimized by eliminating the
DATES: Comments must be submitted by supervisory activities, including the: questionnaire and instead soliciting
August 1, 2016. • Effectiveness of OCC feedback from bankers through regular
communications with the bank; outreach activities and called on the
ADDRESSES: Because paper mail in the
• Reasonableness of OCC requests for OCC to discuss in its final issuance why
Washington, DC area and at the OCC is data and information;
subject to delay, commenters are it has not been eliminated.
• Quality of OCC decisionmaking
encouraged to submit comments by during the exam process; The commenter stated that the OCC
email, if possible. Comments may be • Professionalism of OCC examining improves the quality, utility, and clarity
sent to: Legislative and Regulatory staff; and of the information when it attentively
Activities Division, Office of the • Responsiveness of OCC examiners. responds to all significant public
Comptroller of the Currency, Attention: The OCC developed the survey at the comments before finalizing rules. The
1557–0199, 400 7th Street SW., Suite suggestion of the banking industry. commenter also believed that when the
3E–218, Mail Stop 9W–11, Washington, Banking industry members expressed a OCC leaves unclear whether it
DC 20219. In addition, comments may desire to provide examination-related considered comments, the public record
be sent by fax to (571) 465–4326 or by feedback to the OCC. The Comptroller of is incomplete and the OCC creates the
electronic mail to prainfo@occ.treas.gov. the Currency and OCC supervisory staff perception that it makes final decisions
You may personally inspect and considered that suggestion and on rules without considering the data,
photocopy comments at the OCC, 400 concurred. Further, the Comptroller of views, and arguments of others.
7th Street SW., Washington, DC 20219. the Currency and OCC supervisory staff The questionnaire attempts to receive
For security reasons, the OCC requires find this information collection to be an feedback from bankers on supervision
that visitors make an appointment to important tool for measuring OCC areas they find most valuable and areas
inspect comments. You may do so by examination performance, designing that could be improved. The feedback is
calling (202) 649–6700 or, for persons more efficient and effective not meant to be an objective method of
who are deaf or hard of hearing, TTY, examinations, and targeting examiner collection because it will be based on
(202) 649–5597. Upon arrival, visitors training. individual bank’s experiences with the
will be required to present valid This information collection continues OCC staff and processes. The collection
government-issued photo identification to formalize and promote a long- is voluntary, and the OCC’s
and submit to security screening in standing OCC program. The OCC always Ombudsman oversees the data and
order to inspect and photocopy has given the institutions it supervises maintains confidentiality of individual
comments. the opportunity to provide input bank responses to prevent retaliation.
All comments received, including regarding the examination process. Bankers are best equipped to respond
attachments and other supporting The Post Exit Survey is no longer to the survey given the objective of the
materials, are part of the public record being used and has been deleted from questionnaire to measure OCC’s
and subject to public disclosure. Do not this collection. performance and progress in improving
include any information in your Burden Estimates: the supervisory experience and agency
comment or supporting materials that Estimated Number of Respondents: communications. Bankers are direct
you consider confidential or 1,212. stakeholders in the OCC’s supervisory
Estimated Number of Responses per process and have ongoing contact with
inappropriate for public disclosure.
Additionally, please send a copy of Respondent per Year: 0.65. the OCC’s staff and processes to assess
Estimated Number of Responses: 788.
your comments by mail to: OCC Desk Estimated time per response: 10 the agency’s performance. The general
Officer, 1557–0199, U.S. Office of minutes. public, bank customers, and other
Management and Budget, 725 17th Estimated Annual Burden: 131 hours. stakeholders do not have direct
Street NW., #10235, Washington, DC Comments: On April 4, 2016, the OCC interaction with the OCC’s supervisory
20503, or by email to: oira submission@ published a notice for 60 days of process to assess the agency’s
omb.eop.gov. comment concerning the collection, 81 performance.
FOR FURTHER INFORMATION CONTACT: FR 19287. One comment from an The questionnaire is administered in
Shaquita Merritt, Clearance Officer, individual was received. combination with feedback solicited
(202) 649–5490 or, for persons who are The commenter stated that the directly from bankers through regular
deaf or hard of hearing, TTY, (202) 649– collection has no practical utility and is outreach activities. The questionnaire
5597, Legislative and Regulatory not necessary for the proper provides bankers the ability to provide
Activities Division, Office of the performance of the functions of the OCC candid feedback on the entire
Comptroller of the Currency, 400 7th because it does not generate objective supervisory process while preserving
Street SW., Washington, DC 20219. assessments of the OCC’s performance. their identity from the OCC staff that
mstockstill on DSK3G9T082PROD with NOTICES

SUPPLEMENTARY INFORMATION: The OCC The commenter suggested that the OCC directly supervises the institutions.
is proposing to extend OMB approval should discuss why the potential for Comments continue to be invited on:
for the following information collection: retaliation does not bias the results of (a) Whether the collection of
Title: Examination Questionnaire. the questionnaire and limit its information is necessary for the proper
OMB Control No.: 1557–0199. usefulness. performance of the functions of the
Affected Public: Businesses or other The commenter believed that the OCC, including whether the information
for-profit. practical utility of the questionnaire has practical utility;

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Document Created: 2018-02-08 07:45:31
Document Modified: 2018-02-08 07:45:31

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice and request for comment.
Dates		Comments must be submitted by August 1, 2016.
Contact		Shaquita Merritt, Clearance Officer, (202) 649-5490 or, for persons who are deaf or hard of hearing, TTY, (202) 649-5597, Legislative and Regulatory Activities Division, Office of the Comptroller of the Currency, 400 7th Street SW., Washington, DC 20219.
FR Citation		81 FR 42789

81 FR 42789 - Agency Information Collection Activities: Information Collection Renewal; Submission for OMB Review; Examination Questionnaire

DEPARTMENT OF THE TREASURYOffice of the Comptroller of the Currency

Federal Register Volume 81, Issue 126 (June 30, 2016)

DEPARTMENT OF THE TREASURY
Office of the Comptroller of the Currency