81 FR 48797 - Information Collection; USA.gov National Contact Center Customer Evaluation Survey

GENERAL SERVICES ADMINISTRATION

Federal Register Volume 81, Issue 143 (July 26, 2016)

Page Range		48797-48798
FR Document		2016-17698

Under the provisions of the Paperwork Reduction Act, the Regulatory Secretariat Division will be submitting to the Office of Management and Budget (OMB) a request to review and approve an extension of a previously approved information collection requirement regarding the National Contact Center customer evaluation surveys.

Federal Register, Volume 81 Issue 143 (Tuesday, July 26, 2016)

[Federal Register Volume 81, Number 143 (Tuesday, July 26, 2016)]
[Notices]
[Pages 48797-48798]
From the Federal Register Online  [www.thefederalregister.org]
[FR Doc No: 2016-17698]


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GENERAL SERVICES ADMINISTRATION

[OMB Control No. 3090-0278; Docket 2016-0001; Sequence 5]


Information Collection; USA.gov National Contact Center Customer 
Evaluation Survey

AGENCY: USA.gov Contact Center, General Services Administration (GSA).

ACTION: Notice of request for comments regarding an extension to an 
existing OMB clearance.

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SUMMARY: Under the provisions of the Paperwork Reduction Act, the 
Regulatory Secretariat Division will be submitting to the Office of 
Management and Budget (OMB) a request to review and approve an 
extension of a previously approved information collection requirement 
regarding the National Contact Center customer evaluation surveys.

DATES: Submit comments on or before: September 26, 2016.

FOR FURTHER INFORMATION CONTACT: Mr. David Kaufmann, Federal 
Information Specialist, Office of Citizen Services and Communications, 
at telephone 202-357-9661 or via email to david.kaufmann@gsa.gov.

ADDRESSES: Submit comments identified by Information Collection 3090-
0278, National Contact Center Evaluation Survey, by any of the 
following methods:
     Regulations.gov: http://www.regulations.gov. Submit 
comments via the Federal eRulemaking portal by searching the OMB 
control number. Select the link ``Submit a Comment'' that corresponds 
with ``Information Collection 3090-0278, National Contract Center 
Evaluation Survey''. Follow the instructions provided at the ``Submit a 
Comment'' screen. Please include your name, company name (if any), and 
``Information Collection 3090-0278, National Contract Center Evaluation 
Survey'' on your attached document.
     Mail: General Services Administration, Regulatory 
Secretariat Division (MVCB), 1800 F Street NW., Washington, DC 20405. 
ATTN: Ms.

[[Page 48798]]

Flowers/IC 3090-0278, National Contract Center Evaluation Survey.
    Instructions: Please submit comments only and cite Information 
Collection 3090-0278, National Contract Center Evaluation Survey, in 
all correspondence related to this collection. Comments received 
generally will be posted without change to http://www.regulations.gov, 
including any personal and/or business confidential information 
provided. To confirm receipt of your comment(s), please check 
www.regulations.gov, approximately two to three days after submission 
to verify posting (except allow 30 days for posting of comments 
submitted by mail).

SUPPLEMENTARY INFORMATION: 

A. Purpose

    This information collection will be used to assess the public's 
satisfaction with the USA.gov National Contact Center service (formerly 
the Federal Citizen Information Center's (FCIC) National Contact 
Center), to assist in increasing the efficiency in responding to the 
public's need for Federal information, and to assess the effectiveness 
of marketing efforts.

B. Annual Reporting Burden

    The following are estimates of the annual hourly burdens for our 
surveys based on historical participation in our surveys.
    (1) Telephone Survey:
    Respondents: 6,000.
    Responses per Respondent: 1.
    Annual Responses: 6,000.
    Hours per Response: 0.12.
    Total Burden Hours: 720.
    (2) Web Chat Survey:
    Respondents: 2,400.
    Responses per Respondent: 1.
    Annual Responses: 2,400.
    Hours per Response: 0.12.
    Total Burden Hours: 288.
    (3) Email Survey:
    Respondents: 3,600.
    Responses per Respondent: 1.
    Annual Responses: 3,600.
    Hours per Response: 0.12.
    Total Burden Hours: 432.
    Grand Total Burden Hours: 1,440.

C. Public Comments

    Public comments are particularly invited on: Whether this 
collection of information is necessary and whether it will have 
practical utility; whether our estimate of the public burden of this 
collection of information is accurate and based on valid assumptions 
and methodology; and ways to enhance the quality, utility, and clarity 
of the information to be collected.
    Obtaining Copies of Proposals: Requesters may obtain a copy of the 
information collection documents from the General Services 
Administration, Regulatory Secretariat Division (MVCB), 1800 F Street 
NW., Washington, DC 20405, telephone 202-501-4755.
    Please cite OMB Control No. 3090-0278, National Contact Center 
Customer Evaluation Survey, in all correspondence.

    Dated: July 21, 2016.
David A. Shive,
Chief Information Officer.
[FR Doc. 2016-17698 Filed 7-25-16; 8:45 am]
 BILLING CODE 6820-CX-P

Federal Register / Vol. 81, No. 143 / Tuesday, July 26, 2016 / Notices 48797

20160106AAX, from Sheffield, PA, to A. Federal Reserve Bank of On page 47172, in the third column,
Clarendon; Resonance Media Group, Minneapolis (Jacquelyn K. Brunmeier, third line from bottom, remove ‘‘August
Station NEW, Facility ID 191526, Assistant Vice President) 90 Hennepin 1’’ and add ‘‘August 8’’ in its place.
BMPH–20160629AAO, from Grand Avenue, Minneapolis, Minnesota
Brian Gilligan,
Portage, MN, to Grand Marais, MN; SLC 55480–0291:
Divestiture Trust II (Jim Burgoyne, 1. Richard W. Nebel, Munising, Acting Federal Director, Office of Federal
High-Performance Green Buildings, Office of
Trustee), Station KMGR, Facility ID Michigan, to retain 10 percent or more Government-wide Policy.
65377, BMPH–20160614AAI, from of the shares of Peoples State Bancorp,
[FR Doc. 2016–17650 Filed 7–25–16; 8:45 am]
Delta, UT, to Gunnison; Synergy Inc., Munising, Michigan, and for
BILLING CODE 6820–14–P
Broadcast North Dakota, LLC, Station Richard W. Nebel, Jamie Nebel, Isabelle
KLTQ, Facility ID 166059, BPH– Nebel, Larson Nebel, Charles C. Nebel,
20160513AEM, from New England, ND, Denise Nebel, Kyle Christian, Cameron GENERAL SERVICES
to Beulah; Synergy Broadcast North Nebel, Chase Nebel, Kane Nebel, Keegan ADMINISTRATION
Dakota, LLC, Station KQLZ, Facility ID Nebel, Camie Nebel Conklin,
164305, BPH–20160513AEQ, from Christopher Conklin, and Emma [OMB Control No. 3090–0278; Docket 2016–
Beulah, ND, to New England. Conklin, all of Munising, Michigan; as a 0001; Sequence 5]
DATES: The agency must receive group acting in concert, to acquire 25
comments on or before September 26, percent or more of the shares of Peoples Information Collection; USA.gov
2016. State Bancorp, Inc., and thereby National Contact Center Customer
indirectly acquire Peoples State Bank of Evaluation Survey
ADDRESSES: Federal Communications Munising, Munising, Michigan.
Commission, 445 Twelfth Street SW., AGENCY: USA.gov Contact Center,
Washington, DC 20554. Board of Governors of the Federal Reserve General Services Administration (GSA).
System, July 21, 2016.
FOR FURTHER INFORMATION CONTACT: ACTION: Notice of request for comments
Margaret Shanks, regarding an extension to an existing
Tung Bui, 202–418–2700.
Deputy Secretary of the Board. OMB clearance.
SUPPLEMENTARY INFORMATION: The full
[FR Doc. 2016–17628 Filed 7–25–16; 8:45 am]
text of these applications is available for SUMMARY: Under the provisions of the
BILLING CODE 6210–01–P
inspection and copying during normal Paperwork Reduction Act, the
business hours in the Commission’s Regulatory Secretariat Division will be
Reference Center, 445 12th Street SW., submitting to the Office of Management
Washington, DC 20554 or electronically GENERAL SERVICES
and Budget (OMB) a request to review
via the Media Bureau’s Consolidated ADMINISTRATION
and approve an extension of a
Data Base System, http:// previously approved information
[Notice–MG–2016–03; Docket No. 2016–
svartifoss2.fcc.gov/prod/cdbs/pubacc/ 0002; Sequence 16] collection requirement regarding the
prod/cdbs_pa.htm. National Contact Center customer
Federal Communications Commission. Office of Federal High-Performance evaluation surveys.
James D. Bradshaw, Green Buildings; Green Building DATES: Submit comments on or before:
Deputy Chief, Audio Division, Media Bureau. Advisory Committee; Request for September 26, 2016.
[FR Doc. 2016–17625 Filed 7–25–16; 8:45 am]
Membership Nominations; Correction
FOR FURTHER INFORMATION CONTACT: Mr.
BILLING CODE 6712–01–P AGENCY: Office of Federal High- David Kaufmann, Federal Information
Performance Green Buildings, General Specialist, Office of Citizen Services and
Services Administration (GSA). Communications, at telephone 202–
FEDERAL RESERVE SYSTEM ACTION: Notice of Solicitation of 357–9661 or via email to
Nominations for Membership; david.kaufmann@gsa.gov.
Change in Bank Control Notices; Correction.
Acquisitions of Shares of a Bank or ADDRESSES: Submit comments
Bank Holding Company identified by Information Collection
SUMMARY: GSA published a notice in the
3090–0278, National Contact Center
Federal Register on July 20, 2016 at 81
The notificants listed below have Evaluation Survey, by any of the
FR 47172, regarding Green Building
applied under the Change in Bank following methods:
Advisory Committee; Request for
Control Act (12 U.S.C. 1817(j)) and • Regulations.gov: http://
Membership Nominations. GSA is
§ 225.41 of the Board’s Regulation Y (12 www.regulations.gov. Submit comments
making an editorial change to the
CFR 225.41) to acquire shares of a bank via the Federal eRulemaking portal by
SUPPLEMENTARY INFORMATION section to
or bank holding company. The factors searching the OMB control number.
correct a date.
that are considered in acting on the Select the link ‘‘Submit a Comment’’
notices are set forth in paragraph 7 of DATES: Effective: July 26, 2016. that corresponds with ‘‘Information
the Act (12 U.S.C. 1817(j)(7)). FOR FURTHER INFORMATION CONTACT: Mr. Collection 3090–0278, National Contract
The notices are available for Ken Sandler, Office of Federal High Center Evaluation Survey’’. Follow the
immediate inspection at the Federal Performance Green Buildings, GSA, instructions provided at the ‘‘Submit a
Reserve Bank indicated. The notices 202–219–1121. Please cite Notice–MG– Comment’’ screen. Please include your
also will be available for inspection at 2016–03; Correction. name, company name (if any), and
srobinson on DSK5SPTVN1PROD with NOTICES

the offices of the Board of Governors. SUPPLEMENTARY INFORMATION: ‘‘Information Collection 3090–0278,
Interested persons may express their National Contract Center Evaluation
views in writing to the Reserve Bank Correction Survey’’ on your attached document.
indicated for that notice or to the offices In the notice FR Doc. 2016–17145 • Mail: General Services
of the Board of Governors. Comments published in the Federal Register at 81 Administration, Regulatory Secretariat
must be received not later than August FR 47172, July 20, 2016, make the Division (MVCB), 1800 F Street NW.,
11, 2016. following correction: Washington, DC 20405. ATTN: Ms.

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48798 Federal Register / Vol. 81, No. 143 / Tuesday, July 26, 2016 / Notices

Flowers/IC 3090–0278, National information collection documents from written comments and/or suggestions
Contract Center Evaluation Survey. the General Services Administration, regarding the items contained in this
Instructions: Please submit comments Regulatory Secretariat Division (MVCB), notice to the Attention: CDC Desk
only and cite Information Collection 1800 F Street NW., Washington, DC Officer, Office of Management and
3090–0278, National Contract Center 20405, telephone 202–501–4755. Budget, Washington, DC 20503 or by fax
Evaluation Survey, in all Please cite OMB Control No. 3090– to (202) 395–5806. Written comments
correspondence related to this 0278, National Contact Center Customer should be received within 30 days of
collection. Comments received generally Evaluation Survey, in all this notice.
will be posted without change to http:// correspondence.
Proposed Project
www.regulations.gov, including any Dated: July 21, 2016.
personal and/or business confidential HIV Knowledge, Beliefs, Attitudes,
David A. Shive, and Practices of Providers in the
information provided. To confirm
Chief Information Officer. Southeast (K–BAP Study)—New—
receipt of your comment(s), please
[FR Doc. 2016–17698 Filed 7–25–16; 8:45 am] National Center for HIV/AIDS, Viral
check www.regulations.gov,
approximately two to three days after BILLING CODE 6820–CX–P Hepatitis, STD, and TB Prevention
submission to verify posting (except (NCHHSTP), Centers for Disease Control
allow 30 days for posting of comments and Prevention (CDC).
submitted by mail). DEPARTMENT OF HEALTH AND Background and Brief Description
SUPPLEMENTARY INFORMATION: HUMAN SERVICES
Persons at high risk of HIV infection
A. Purpose Centers for Disease Control and have often had one or more contacts
This information collection will be Prevention with a health care provider within a
year of their diagnoses. These health
used to assess the public’s satisfaction [30Day–16–16VB]
care encounters represent missed
with the USA.gov National Contact
Agency Forms Undergoing Paperwork opportunities to: (1) Review and discuss
Center service (formerly the Federal
Reduction Act Review sexual health and risk reduction, (2)
Citizen Information Center’s (FCIC)
screen for HIV infection and other STDs,
National Contact Center), to assist in The Centers for Disease Control and (3) recognize and diagnose acute HIV
increasing the efficiency in responding Prevention (CDC) has submitted the infection and offer immediate
to the public’s need for Federal following information collection request antiretroviral therapy (ART) if
information, and to assess the to the Office of Management and Budget indicated, (4) discuss the prevention
effectiveness of marketing efforts. (OMB) for review and approval in benefit of treatment (with subsequent
B. Annual Reporting Burden accordance with the Paperwork referral or prescription) and re-
The following are estimates of the Reduction Act of 1995. The notice for engagement in care, as appropriate, and
annual hourly burdens for our surveys the proposed information collection is (5) provide PrEP and nPEP if not
based on historical participation in our published to obtain comments from the infected and at high risk, consistent
surveys. public and affected agencies. with current HIV prevention guidelines
(1) Telephone Survey: Written comments and suggestions and recommendations.
Respondents: 6,000. from the public and affected agencies Health care providers in high-
Responses per Respondent: 1. concerning the proposed collection of prevalence geographic areas could
Annual Responses: 6,000. information are encouraged. Your substantially reduce new HIV infections
Hours per Response: 0.12. comments should address any of the among the patient populations they
Total Burden Hours: 720. following: (a) Evaluate whether the serve, as well as their communities.
(2) Web Chat Survey: proposed collection of information is Health care providers are a trusted
Respondents: 2,400. necessary for the proper performance of source of reliable information. They also
Responses per Respondent: 1. the functions of the agency, including have the capacity to perform STD/HIV
Annual Responses: 2,400. whether the information will have testing and to prescribe medication with
Hours per Response: 0.12. practical utility; (b) Evaluate the appropriate clinical follow-up. Review
Total Burden Hours: 288. accuracy of the agencies estimate of the of the literature published between
(3) Email Survey: burden of the proposed collection of
Respondents: 3,600. January 2000 and June 2014 indicates
Responses per Respondent: 1. information, including the validity of we know little about providers’
Annual Responses: 3,600. the methodology and assumptions used; knowledge, beliefs, attitudes, and
Hours per Response: 0.12. (c) Enhance the quality, utility, and practices (K–BAP) in at-risk
Total Burden Hours: 432. clarity of the information to be jurisdictions about HIV risk, HIV
Grand Total Burden Hours: 1,440. collected; (d) Minimize the burden of diagnosis and antiretroviral drug
the collection of information on those interventions in these domains,
C. Public Comments who are to respond, including through especially primary care providers
Public comments are particularly the use of appropriate automated, serving high-risk patients in high-
invited on: Whether this collection of electronic, mechanical, or other prevalence communities. K–BAP Study
information is necessary and whether it technological collection techniques or is an effort to assess providers’ K–BAP
will have practical utility; whether our other forms of information technology, using a cross sectional survey in the five
estimate of the public burden of this e.g., permitting electronic submission of
srobinson on DSK5SPTVN1PROD with NOTICES

priority HIV prevention domains noted
collection of information is accurate and responses; and (e) Assess information above.
based on valid assumptions and collection costs. This K–BAP Study aligns with
methodology; and ways to enhance the To request additional information on multiple goals and objectives of the
quality, utility, and clarity of the the proposed project or to obtain a copy National HIV/AIDS Strategy (NHAS)
information to be collected. of the information collection plan and and CDC’s ‘‘winnable battles.’’
Obtaining Copies of Proposals: instruments, call (404) 639–7570 or The project’s specific objectives are to
Requesters may obtain a copy of the send an email to omb@cdc.gov. Direct (1) Characterize knowledge, beliefs,

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Document Created: 2018-02-08 08:00:52
Document Modified: 2018-02-08 08:00:52

Category		Regulatory Information
Collection		Federal Register
sudoc Class		AE 2.7: GS 4.107: AE 2.106:
Publisher		Office of the Federal Register, National Archives and Records Administration
Section		Notices
Action		Notice of request for comments regarding an extension to an existing OMB clearance.
Dates		Submit comments on or before: September 26, 2016.
Contact		Mr. David Kaufmann, Federal Information Specialist, Office of Citizen Services and Communications, at telephone 202-357-9661 or via email to [email protected]
FR Citation		81 FR 48797